Information about BXR

24 Paddington St
W1U 5QY, London
+442031463436

Opening hours

  • sunday: 8h-18h
  • monday: 6:15-22h
  • tuesday: 6:15-22h
  • wednesday: 6:15-22h
  • thursday: 6:15-22h
  • friday: 6:15-22h
  • saturday: 8h-20h
Upscale members-only boxing gym offering classes, fitness equipment & a juice lounge.

Our comment from FitFit UK about BXR:

BXR is a premier fitness center located in London, known for its immaculate facilities and vibrant community atmosphere. The gym prides itself on its cleanliness, friendly staff, and luxurious amenities, which include spacious changing rooms and a variety of high-quality equipment.

Highlights:

  • Exceptional atmosphere and supportive community.
  • Highly trained instructors offering motivating boxing and fitness classes.
  • Modern, clean facilities including a sauna and steam room.
  • Diverse class offerings, including unique SweatBOX classes and Muay Thai training.
  • The in-house Joe & The Juice bar provides healthy refreshments.

While BXR receives numerous accolades for its exceptional workouts and community vibe, some users have noted areas for improvement. Occasionally, patrons have reported issues with the customer service experience, particularly regarding reception staff and communication.

Additionally, while many appreciate the luxury environment, there are mixed feelings regarding membership costs and the atmosphere described as exclusive. However, the majority agree that BXR offers a fantastic workout experience and supports a wide range of fitness levels.

In summary, BXR stands out as a high-end gym catering to fitness enthusiasts seeking a supportive and motivating environment.

Services, Machines and Guided Classes

Fit
Scale
Boxing

BXR: Opinions

3.9/5 (123 Opinions)
Daniil Krivenok 10 months ago

Negative experience: Good Points: The facility is very clean, including the changing rooms, and the staff at the reception are very friendly and helpful. However: 1. The gym floor equipment is quite limited and feels outdated. 2. The cancellation terms are tricky and seem designed to work against you, no matter how long you've been a member.

Daria Orlova 11 months ago

Positive experience: The gym is quite modern and very clean. While the staff at the reception is very friendly and helpful, as are the cleaners and other staff members on-site, I find the classes mediocre. I felt uncomfortable during the SweatBOX class at lunchtime on Wednesday. I have attended this class a few times, and I find the coach's attitude is not right. He singled me out in a rude manner during the sessions, which was quite discouraging and even made me want to leave. I am not attending boxing classes to challenge Mike Tyson. I am attending to keep fit. I understand that coaches aim to help members improve, but giving orders with a bossy attitude does not work for me. I improve when the coach leads by example and encourages members to work out. I feel this coach would not behave similarly towards a man. That being said, I really enjoy classes with Taylor. I will continue to try different classes, but the attitude of the coach from Wednesday should be addressed.

BXR
BXR

Dear Daria, Thank you for your feedback. We're glad you enjoy the gym and Taylor's classes, but we're sorry to hear about your experience in the SweatBOX class. We take your concerns seriously and will address the coach's behavior to ensure a more supportive environment. Please don’t hesitate to reach out to us directly at [email protected] if you'd like to discuss this further. We appreciate your input and look forward to seeing you again!

Nimrat Kaur 1 year ago

Negative experience: Horrible customer service. The whole team is clueless and doesn’t know how to handle new customers.

BXR
BXR

Thank you for your feedback. We're sorry to hear about your experience, as delivering excellent customer service is a top priority for us. Could you let us know which club location and team you're referring to by reaching out to us at [email protected]? This will help us address your concerns directly and work towards a resolution. We appreciate the chance to improve.

Sean M 1 year ago

Fantastic experience: Went on the the BXR fitness retreat at Daios Cove. The training (strength, conditioning and holistic) was first class and the facilities were the best I've seen and used abroad. The food was all delicious and specially selected for the fitness group by the BXR team. Was excellent value for money overall. Special thank you to Dalia, Celeste, Adil and Gareth from the BXR team

BXR
BXR

Thank you Sean! That’s so wonderful to read. Pleased you enjoyed and hope to see You at one of the retreats in the future

AMAL BADAWI 1 year ago

Fantastic experience: To the distinguished BXR team Thank you for your kind cooperation I thank the great coach Costa Who changed my life from a person who hates the gym and sports For his human being Coach Costa's class then became one of the most important priorities of my day In my opinion, he deserves to be a platinum coach, not a silver coach, because He has a beautiful soul and an advanced training method, and he gives you exercise sincerely I advise anyone who has a problem with sports and needs to get rid of it to exercise with Costa I thank Dalia For her interest and concern for the happiness and comfort of all customers I wish you continued success

BXR
BXR

Many thanks for your positive feedback and we are delighted you enjoyed your visit. We look forward to seeing you again soon.

Daniel Steck 1 year ago

Negative experience: Fix your app. It's becoming embarrassing when you're charging over £100 for a gym and the app can't even show the barcode to sign in at the front.

BXR
BXR

Hi Daniel, Thank you for your feedback. We have fixed all app issues and everything is working as it should. If you have any issues with gaining access or booking classes in the future we always have a wonderful reception team on the front desk ready and happy to help. Hopefully see you again soon!

H W 1 year ago

Positive experience: Problem: the women's changing room: Today - there was a man in the changing room. He was very confidently walking in and out. One girl started a video call with a guy and that was in the moment I was half naked and was certainly in the background. It all makes me feel highly uncomfortable. I informed the very lovely girl at the reception and she was very accommodating. But it's a very distressing situation in the girl's changing room. Going to Sweatbox classes: I always had a great experience. The coaches are very good and engaged and spread lots of enthusiasm. Staff at the reception desk is always lovely. As long as you don't want/need to use the changing rooms it is a great gym.

BXR
BXR

Thank you for your valued feedback, firstly I want to apologise for the inconvenience caused here. We aim to make all of our clients feel as comfortable as possible when they visit us. I'm not sure for what reason this could be. I know this was around the time when we were finalising the showers being replaced, and there could have been a professional on site checking doing the final fix. We tried to take precautions to ensure minimal disturbance and ensure there was a female attendee giving caution for the small amount of time there could have been a professional in the room. So I apologise if we missed something here. Regarding the video conversation, this is not allowed and is against our company policy. Myself and the team here at BXR will ensure we take every precaution to make sure this doesn't happen again. Once again thank you for bringing this to our attention and we hope to see you again very soon! Team BXR.

J C 1 year ago

Fantastic experience: The second BXR I've tried and cannot fault them. Brilliant gym and excellent staff

BXR
BXR

Many thanks for your positive feedback and we are delighted you enjoyed your visit. We look forward to seeing you again soon.

Anthony Long 1 year ago

Fantastic experience: Love it here top equipment, very clean great workouts and the odd familuar faces pop in

BXR
BXR

Many thanks for your positive feedback and we are delighted you enjoyed your visit. We look forward to seeing you again soon.

Élias Hammiche-Antonini 1 year ago

Fantastic experience: Great gym, great equipment, great trainers and great classes

BXR
BXR

Many thanks for your positive feedback and we are delighted you enjoyed your visit. We look forward to seeing you again soon.

Kamran Alimoradian 1 year ago

Positive experience: Excellent class and beautiful gym with lots of different facilities and a very motivating instructor I had today for the boxing class. I have 3 areas of feedback however that if they addressed would make it 5 stars: -The men's changing room has a constant smell of stale urine, they should look into getting rid of that. -My shower turned ice cold 3 minutes into it and even when it was 'hot' it was only lukewarm at best, they need to have consistent hot water, it's an absolute basic to get right in any gym really, let alone a high end expensive one like this. -They lack clear signage of the men's and women's changing rooms. They share a single unisex steam room also, but due to the lack of signage I (a man) almost accidentally walked into the women's changing room whilst innocently trying to find the steam room! Luckily a woman stopped me in time, hopefully she didn't think my mistake was intentional. This is honestly a disaster waiting to happen and for the safety of all customers this should be resolved ASAP.

BXR
BXR

Many thanks for your comments Kamran. We are delighted you enjoyed the class and gym and appreciate your constructive feedback on other matters. We are disappointed there were issues with a bad smell, this is being reviewed and not something we have heard before. The issue with the water is something we are working on, the tank that holds the hot water needs to be increased as it causes a few brief moments per day where water is not hot enough due to the volume of people - this happens only at our peak and we hope to have a solution shortly. The signage is something we will review immediately and see what can we done to improve clarity of facilities. Many thanks again for the invaluable feedback.

avneet atkar 1 year ago

Fantastic experience: the staff were very friendly and helpful the food was excellent I would go they again

BXR
BXR

Many thanks for your positive feedback and we are delighted you enjoyed your visit. We look forward to seeing you again soon.

Denisa Caňkářová 1 year ago

Fantastic experience: Absolutely love their boxing classes and luxury facilities with saunas and steam room :)

BXR
BXR

Thank you for the feedback Denisa, we pride ourselves on the boxing expertise of our trainers and the fact that we do it in such a luxury environment just adds to the experience. We look forward to seeing you again very soon.

AOB M 1 year ago

Fantastic experience: Love love love BXR! I’ve tried the majority of workout studios across London and BXR at Sweat have to be one of the best! The classes, the instructors (Celeste’s Pilates Barre class is fire and she is actually the best!). Cannot recommend highly enough just go try it out! The facilities are also so nice and staff are amazing!

BXR
BXR

Many thanks for the fantastic feedback and we love this and Celeste will be delighted with your comments. I will be sure to pass on.

Karen Jones Citywealth 1 year ago

Fantastic experience: Took a taster class of the versus vertical climb. Basically Barry’s boot camp style banging electro music and a stair climber. It’s pretty boring just going up and down so you do need the lady at the front to ‘do a class -‘do an up down for 20’ type of thing or you might start engraving your name on the walls. Still job done: I wanted to do 300 calories and be more active but warning unless you go like a mad man (difficult as a beginner) you are not going to get the weight loss results that are claimed. There was no ‘warm up’ or ‘warm down’ so you need to stretch before and after yourself to avoid injuries. However the place is nice, staff friendly; it’s clean and nice shower room with steam and sauna which were empty when I was there so that would have been a nice chilling place.

Teseo DORI 1 year ago

Negative experience: The facilities are good, but customer service could be more accommodating in unforeseen situations.

BXR
BXR

Dear Teseo, We are so sorry to have read the above, and extremely disappointed that you feel our service did not fulfill your expectations. I would love to speak to you in more detail about your visit and possibly discuss our membership packages if this is something that you are still considering. Please contact me at [email protected] then hopefully we can resolve the matter. Kind regards,

MODERN SCIENCE CLASSES, Bihiya 2 years ago

Fantastic experience: Near Ganga river

Elizabeth Hoy 2 years ago

Negative experience: Don’t expect to be treated with any respect unless you are bulimic or anorexic. They don’t want anyone with normal levels of body fat in their gym.

BXR
BXR

Hi Elizabeth, I am the new Regional General Manager and very disappointed to read your frustrations with us. I can assure you we are a very inclusive business and keen to understand your experience further. You can reach me at [email protected] and discuss further. Many thanks and i hope to hear from you.

Rodolfo Leon Urtuzuastegui 2 years ago

Fantastic experience: Great gym with superb equipment and friendly staff. The SweatBox class is becoming one of my favourite ways to start the weekend

Gordon Davis 2 years ago

Fantastic experience: I was in town and wanted to try BXR during my trip and whilst i was on the gym floor working out Kyle greeted me & was a great help. He took me through an incredible workout and to top it off got to the bottom of my long term back pain that since his advice I’ve managed to massively improve my quality of life and performance all round!! What a legend!! Thank you

helen ozerina 2 years ago

Fantastic experience: I absolutely love Celeste Zollino’s Pilates classes. Her energy, structure of the class, attention to everyone. To be honest one of the reasons why I bought this gym membership…. Can we have more classes with Celeste in the mornings please ?

Henri Salameh 2 years ago

Fantastic experience: By far the best fitness retreat on the planet. Well organised, amazing coaches, beautiful location and an amazing overall experience ⭐️⭐️⭐️⭐️⭐️

Christian Patrick Mentzing 2 years ago

Negative experience: Popped in this morning to enquire about membership and to get a tour of the gym …walked in was greeted by a less than friendly receptionist…was told “I’ll see if someone from the membership team is available to see you” was told to take a seat and wait…waited for 15min to no news and not even a “hey someone will/will not be able to see you”… the friendly receptionist walked past me on her phone took a seat to have her chat and again didn’t acknowledge me at all…I got up and left…definitely not the place for me guess they must be full of clients to treat prospects like this..or I just didn’t look posh enough…

MIRIAM @ Digital Influence 2 years ago

Fantastic experience: Millie at reception is SO lovely! I had a couple of q's and she was so helpful and kind.

Corinne Olson 2 years ago

Fantastic experience: The change rooms are spacious with lovely products, GHD straighteners and driers- Versa-climbing has really lovely instructors and good bests but the room is very warm! Weights area upstairs is ok- only two racks and 3 benches so if it is busy you will struggle. Good machines, good stretching area with Thera-guns.

Nicky Shah 2 years ago

Fantastic experience: Really great customer service from Jana yesterday. It's already a really nice, high end club to work out at but the staff are what make the true difference. I'll be back :)

BXR
BXR

Hi Nicky, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So glad to hear you love our team at BXR, we love that feedback. Thank you again. BXR Team

Stephen Lingam 2 years ago

Negative experience: Gym itself is average, dated equipment, very small weights area, mens showers smell like sewage and it seems everything is a chargeable extra - even using the body analyser. Didn't do classes but seemed quite popular. Still, I'm not a massive fan of leaving bad reviews, but the following resulted in the 1*: Cancelled and left the gym in Dec 22 via email which was confirmed. BXR still took the direct debit in Jan, I emailed to ask for a refund assuming it's a mistake and was told that my cancellation hadn't actually gone through, disputed with Amex and refunded in full. Now looking through my statement and have been billed again in Feb. Honestly, if you want a fancy gym Third Space is much better and has multiple clubs in Soho, Mayfair, Marylebone and Angel. If you're Marylebone based the Fitness First on Baker St is much larger, has about 5x the equipement and has a pool, all for about £50 less per month than BXR.

boris taratine 2 years ago

Fantastic experience: i like to send best wishes in this new year eve to the canary wharf's bxr team both the staff and the trainers. it has been great experience for me for the past couple of months - thanks to Victoria who so flawlessly runs this place, the reception crew: Hanna, and all others, whose names i still learn - without your efforts this would be hard to those trainers make us all sweat: Sonja, Indija, Ashleigh, Caleb, Kate, Carli, Jo-Leigh, Jordan, Kristen, Marwan, Maddy, Adam. thank you and happy new year! see you in 2023

BXR
BXR

Hi Boris, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So glad to hear you love the BXR CW team, we love that feedback. Thank you again. BXR Team

Ricky Sylo 3 years ago

Negative experience: They don't offer day passes to members visiting London.

BXR
BXR

Hi Ricky, We do offer day passes so I am sorry to hear that you haven't been able to receive one. If you could please drop a message to [email protected] with more information, our team will be happy to help!

Bella 3 years ago

Negative experience: Let me start with the older lady (seemed maybe russian) who was a manager I think, short bob brown haircut not washing her hands when I saw her come out the bathroom wow! Took boxing with Ahmet. Great teacher but talked about himself the WHOLE CLASS. This was not AT ALL motivating. Then me being the only blk person in class he called me “girl” This is so stereotypical, insulting and demeaning as i’m 38 years old. I’m no ones girl!. Then I asked for a tour of the gym and the tour guide was not at all interested in showing me around. Funny part is I am very financially well off and I would have brought alot of my other friends to join that gym if I was treated better. All in All this seems like a non minority based clique of uppity gym go er’s ….. I have all luxury based gym memberships & none of them give off “your not the right fit for our gym” the way this gym does sadly. I think the owner should have all her staff do diversity and workplace etiquette training to help them be better at making everyone who walks through the door feel special. The gym is amazing for sure! It’s sad they are not making EVERYBODY feel welcome. I have nothing to gain making any of this up! I’m truly stating the facts of my experience to help the next person out when deciding on a gym.

BXR
BXR

Good Afternoon Bella, We are sorry to hear about your experience at BXR and we hope that you will accept our apologies if you felt your experience fell short. Our team is committed to providing great customer service to our members and we pride ourselves on creating an inclusive environment for our members and guests. We value our customers’ opinions and would like to thank you for bringing this to our attention and hope that if you do choose to train with us again, your experience is improved upon. Hope to see you back soon and if you’d like to discuss further, please contact us at [email protected]

Alex Lawford 3 years ago

Fantastic experience: Great boxing classes… friendly team… awesome facilities. Perfect for people with different ability levels and budgets. Got a 6 pack in six sessions

BXR
BXR

Hi Alex, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Devon Chen 3 years ago

Negative experience: I went in this morning to try and get a tour around the facilities and maybe give it a try. I was greeted by a rather rude receptionist, who was yawning as we were speaking. I felt disrespected as a potential customer. I was abruptly told no and turned away with the reasoning that there was no membership team staff on site. She took down my contact information and that’s that. I didn’t feel appreciated as a potential customer. I felt disrespected and rudely turned away. I do think there are rooms for improvements in their processes to ensure customer service is on par with their branding.

BXR
BXR

Good Afternoon Devon, We’re sorry to hear of your less than satisfactory experience at BXR and we hope that you will accept our sincerest apologies. Our team is committed to providing great customer service to our members and guests so we are disappointed that this did not happen on this occasion. Please give us a call to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Ivana Salamone 3 years ago

Fantastic experience: Love the community and the staff - and especially Aga who is truly unbelievable

BXR
BXR

Hi Ivana, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So happy to hear that you love the community and team we have created here at BXR, we will pass on the message! Thank you again. BXR Team

olivia Alscher 3 years ago

Fantastic experience: I have been going to this gym for over three years now and I am in love. I go to bxr everyday as the atmosphere, people as well as community are incredible. The staff is welcoming and help you im any sort of way possible. Especially Agata is there for you 24/7 and does everything humanly possible for you to feel comfortable and have an amazing experience.

BXR
BXR

Hi Olivia, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. We are so glad to hear you love the atmosphere and community we have created here at BXR and will make sure to pass the message on to Agata! Thank you again. BXR Team

Joanna F 3 years ago

Positive experience: Went for their boxing and climb to the beat classes. The gym attracts certain types of fitness goers - there is an implicit dress code to feel welcomed. The fitness level is average.

BXR
BXR

Hi Joanna, We’re sorry to hear BXR was not what you were looking for. We’re proud of the experience and our community we have created here at BXR and we wish you the best on your fitness journey.

Carly Madhvani 3 years ago

Fantastic experience: Amazing class with Kate on a Sunday morning at 9:30! It's a vertical climber machine in a group setting. A lot of fun and brilliant fitness. Music was electric and a great way to start a Sunday. I will be back!

BXR
BXR

Hi Carly, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. We are so glad you enjoyed your Versa class with Kate, we will make sure to pass on the message! Thank you again. BXR Team

Alistair Guy 3 years ago

Fantastic experience: I've not been for a while and my latest experience was excellent with a fantastic class, even better than before and there's even a Joe & the Juice now too. Thanks always and see you again soon!

BXR
BXR

Hi Alistair, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. It is great to hear you loved the classes and experience we offer here at BXR! Thank you again. BXR Team

James Williams 3 years ago

Negative experience: I went to visit this gym to see if I liked it enough to join. First of all the price for what you get is a total joke (the most expensive gym I have EVER came across). Keep in mind that there is only one BXR in the whole of the UK. At least with other cheaper options, you get to use their other gyms that are located in other areas of the UK. So your spending £180 a month for just one branch that is packed during peak times. This gym markets themselves for the rich and wealthy that want to be around other rich and wealthy people and that all have money to waste. So the environment is quite stuck up and clicky. I did not feel very welcome when I entered the club and the peak time looked AWFUL. I am still In total shock at the price for this gym. I spent two years living in Sydney, Australia and what you would get for that type of money is way way beyond what this rip off gym offers. This is the most expensive gym that I have EVER came across. It is not worth your money. Please reconsider! AJ you should be ashamed of yourself!

BXR
BXR

Hi James, We’re sorry to hear you felt like becoming a member with us wasn’t right for you. We’re proud of our community at BXR and we wish you the best on your fitness and wellness journey.

Camila Reyes-Varela 3 years ago

Fantastic experience: By far the best gym I’ve been to! All the staff: receptionist, trainers, cleaners, etc… are super attentive and kind, they make the gym feel like a big family. They truly make everyone feel welcome and care about each member. The facilities are out of this world, they have every machine you think you need (and more), there even is a boxing ring! The group clases they offer are extremely fun and the trainers always push us to do the best we can.

BXR
BXR

Hi Camila, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So happy to hear that you also loved the facilities and staff we have here at BXR, we will pass on the message! Thank you again. BXR Team

Gareth Tempest 3 years ago

Fantastic experience: Amazing gym with top of the line training equipment. Staff were friendly and the whole space had a great atmosphere!

BXR
BXR

Hi Gareth, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So happy to hear that you also enjoyed the facilities and equipment we have here at BXR! Thank you again. BXR Team

ramon guerra 3 years ago

Fantastic experience: How do I express how amazing BXR is? Whether it’s the lovely family feel or the luxuriously delightful facilities. I came as a boxer and left as a complete athlete. It didn’t happen over night. It took consistency with Olu and Gary but it all fell into place. I am currently enjoying the fitness lifestyle and the setup is perfect if your in a rush and need to get a solid workout in. I recommend trying the Sweat Products! You will surely enjoy the party Vibe with world class coaches!

BXR
BXR

Hi Ramon, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So happy to hear that you also loved the experience we offer at BXR, we will pass on the message! Thank you again. BXR Team

Leagha McMahon 3 years ago

Fantastic experience: One of the coolest gyms in London, this luxury members club provides some of the best workouts in town. The boxing classes are taught by professional boxers, some of whom still fight professionally! Train your boxing skills with the best, one on one or in a high energy sweatbox class. Their unrivaled strength & conditioning classes, taught by the top personal trainers in London, are attended by top models & are complemented by amazing yoga classes. For a serious sweat, you must try their versa classes for an almost club-like atmosphere to your cardio training. The location is super central, close to Marylebone High Street, the changing rooms are gorgeous & everyone’s favourite, Joe & the Juice, have a bar downstairs.

BXR
BXR

Hi Leagha, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So glad to hear that you also loved the range of classes we offer here at BXR! Thank you again. BXR Team

Ben Lee 3 years ago

Fantastic experience: Fantastic facilities and community. The best combat & fitness coaches available, catering for whatever fitness goals you may have. Also the group classes are varied and of great quality. Strongly recommend for anyone looking to elevate their physical & mental wellbeing.

BXR
BXR

Hi Ben, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So happy to hear that you also loved the facilities and coaches we have here at BXR, we will pass on the message! Thank you again. BXR Team

Ellie Harulow 3 years ago

Fantastic experience: My favourite place to train in London - such a beautiful gym with amazing instructors & the best classes!

BXR
BXR

Hi Ellie, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Glad to hear that you also love the classes and trainers we have here at BXR, we will pass on the message! Thank you again. BXR Team

James Lo 3 years ago

Fantastic experience: Such a great gym, it’s mainly a boxing gym but they also have boxing classes, strength and conditioning classes, yoga and Pilates, and the Versaclimbing classes which if you don’t know about, you need to, and it seems like only BXR does them, a lot more effective yet easier than spin classes, like 700+ calories + in 45 mins more effective! And the site itself is the coolest london gym, it’s so lush, with steam room and sauna, and also the people are amazing, whole place has such good energy. Started using the gym by myself but recently slightly injured myself, and they have a rehab team on site so had them take a look and they’ve been amazing so that was so helpful to have access to, and so moved on and got personal training to get myself back to my full working self and their coaches aren’t just coaches, they’re like elite, professional former champions elite.

BXR
BXR

Hi James, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Wishing you a speedy recovery from your injury and glad to hear that you have received support in getting back to training! Thank you again. BXR Team

Sofia Bianchi 3 years ago

Negative experience: Not a secure gym. You can get your bag stolen from the lockers. Managment doesn’t care.

Agustin Haurigot 4 years ago

Negative experience: Poor security

BXR
BXR

Hi Agustin, We can’t find any record of you in our system and your review violates Google My Business policies so we have flagged your review for removal. If you have any questions or concerns feel free to contact us by phone or email. BXR Team

Patricia Marco 4 years ago

Negative experience: My friend got her bag stolen from the changing room when it was inside the locker and locked. Apparently person who bought a one day pass only gave fake details and managed to get inside the gym. It seems that the staff opened the locker to the non member when she said she forgot the password of her key without ensuring it was her belongings. She received no compensation for her stolen items and still waiting a response from the manager of the gum... terrible.

Fevriers Shop 4 years ago

Negative experience: While there, a friend got her bag stolen from the changing room when it was inside the locker (and the locker was locked) from a person who bought a one day pass only. The gym is not safe, they do not ask for the ID of people joining for the day and the management is not helpful

Estefania Rey 4 years ago

Negative experience: Not a secure gym, they do not ask for ID or check proof of address of people joining for the day (non members). I got my bag stolen from the changing room when it was inside the locker (and locked!) from a person who bought a one day pass only. Received no compensation, still waiting a response from the manager... awful

Charlie Gilbert 4 years ago

Fantastic experience: BXR is the place to go for one of the best functional training sessions I have had! London has so many options its hard to sort the good from the bad. BXR delivers on all parts, amazing venue, easy to get to location and fantastic training

BXR
BXR

Hi Charlie, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Glad you love the functional training sessions! Thank you again. BXR Team

Tahlia R Coutinho 4 years ago

Fantastic experience: I had been in search of a good boxing facility in London for ages and joining BXR allowed me to find a space where I could learn skills levels above what you get at typical boxing gyms. The trainers are extremely motivating and really want you to succeed. They push you, encourage you and become extremely invested in your fitness growth whilst feeling a sense of pride as your skills improve. BXR has become a second home to me and the sense of community and encouragement I feel from everyone around is exactly what I need to fuel my fitness goals.

BXR
BXR

Hi Tahlia Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So glad you love the trainers too, see you again soon! Thank you again. BXR Team

Lara Collette Drury 4 years ago

Fantastic experience: Nice gym nice people great workout

BXR
BXR

Hi Lara, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Adam Neale 4 years ago

Fantastic experience: Love my time spent training at BXR. Top quality trainers and staff in a great facility.

BXR
BXR

Hi Adam Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Akmol Pasha 4 years ago

Fantastic experience: Best place to do boxing Anthony Joshua style and other regimes also has a Joe and the juice inside good people friendly staff easily make friends here and look good while doing it very clean place

BXR
BXR

Hi Akmol, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So glad you have love the friendly team too, we will pass on the feedback. Thank you again. BXR Team

Adel Martelli 4 years ago

Fantastic experience: By far the best Gym in central London. All their trainers are highly trained to professional athletes level. I love their Sweat classes, so intense and well structured. Adil's SnC classes are another level

BXR
BXR

Hi Adel, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. We are so glad you loved Brads sessions! Thank you again. BXR Team

Bilal A 4 years ago

Negative experience: Anywhere you have to pay £180 to join and £1800 a year on a gym - you're a mug and they deserve your money. AJ should be ashamed of himself for associating himself with a gym charging people this much. If places like this closed cos of covid the world would be a better place

BXR
BXR

Hi Bilal, we are sorry to hear you feel this way. At BXR, we pride ourselves on not just being a gym, but a closely-knit network of like-minded people. Within our community, we encourage positivity and team spirit, and we believe that, especially in current times, building each other up and supporting local businesses is much more powerful than bringing each other down. We have fantastic, loyal members that understand our fitness offering and the unique setting we provide, which is also the reason why professional athletes and champions like AJ choose to support us relentlessly. The far-reaching impact of closing any business would have on employees and the local area would be devastating and not something we would wish on anyone.

Itxaso del Palacio 4 years ago

Fantastic experience: Great gym: very nice facilities and incredibly friendly staff. The gym-floor is really nicely done; it is not crowded at all and the equipment is always well organised and cleaned. The changing rooms are stunning and incredibly clean too. Lotion, gel, champu is good (Malin + Goetz). But the best part of it is the people. The people are the front desk are super nice and they really make you feel part of the community. I had some issues with my membership which was not suiting me anymore and Rui (who is the sales guy) is always happy to try to find a solution that is best for me. He really tries, which is very unique. And obviously, the workout is hard. Boxing classes are good and instructors help you improve over time. They have some discounts for people to try the classes too, which is nice.

BXR
BXR

Hi Itxaso, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Glad to hear you received fantastic service from Rui, we will pass on this feedback. Thank you again. BXR Team

Andrew Osborne 5 years ago

Fantastic experience: This place is amazing first time and I did the vertical climb and I have never really worked out be for but this was great they motivate you so much that u just want to push yourself to be better and they staff are so nice and polite. Even though I was so tired after I still had a smile on my face and that was great you can tell that these trainers and class leaders love there job they thrive to make you feel better about yourself love this place would definitely go back thank you bxr

BXR
BXR

Hi Andrew, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. So glad you loved the versa classes and loved the energy of our trainers, it's great to hear. Thank you again. BXR Team

Cat Squire 5 years ago

Positive experience: Great gym without good facilities including steam room (when you’re allowed to use them again). Staff are friendly enough but the trainers are absolutely fantastic and you will learn a lot from the technique classes that are run upstairs. Also has a handy place to get some work done, when you’re allowed to again.

BXR
BXR

Hi Cat, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Hope you have joined us again post-lockdown and we are glad to hear you love the facilities. Thank you again. BXR Team

Domenic Donato 5 years ago

Fantastic experience: Great place to work out, practice on bags, and has great facilities

BXR
BXR

Hi Domenic, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Glad you love the space! Thank you again. BXR Team

Thomas Woodhams 5 years ago

Fantastic experience: Fantastic Gym, Great Energy and Thank you Ben Evans for making me feel welcome on my first time. You seemed so busy but you took your time and delivered a A class Service. Cannot wait until you open again!

BXR
BXR

Hi Thomas, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Chris Kyriacou 5 years ago

Fantastic experience: I've been a member at BXR for nearly 2 years now and it truly feels like home. I spend more time at BXR than I do at home, have made friends for life and have been lucky to learn from some amazing coaches that have helped me improve my health, fitness and well-being. BXR isn't just a gym with amazing facilities, it's a family.

BXR
BXR

Hi Chris, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Raman Sandhu 5 years ago

Fantastic experience: Ben is super helpful!

BXR
BXR

Hi Ben, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Damian 5 years ago

Fantastic experience: Just a great place with great people. A home away from home! Highly recommend!

BXR
BXR

Hi Damian, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Glad you feel as though BXR is your second home, we love that! Thank you again. BXR Team

JacksonL Reid 5 years ago

Fantastic experience: Fantastic gym, first class service and facilities. Such an amazing vibe. Everyone is super friendly and the in house Joe and the Juice bar is just the icing on the cake!! My wife has just joined following our recent first child and she too loves BXR. Great work guys!! Ben and all the team, thank you! 10/10 - Best in London!

BXR
BXR

Hi Jackson, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Hope you and your wife are still loving it! Thank you again. BXR Team

Iskander Todorov 5 years ago

Negative experience: Like PureGym with an attitude

BXR
BXR

Hello Iskander, We’re sorry to hear of your less than satisfactory experience at BXR and we hope that you will accept our sincerest apologies. Our team is committed to providing great customer service to our members and guests so we are disappointed that this did not happen on this occasion. Please give us a call to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. BXR Team

Adnaan Martin-Shaikh 5 years ago

Positive experience: Been here about a month and it actually is a pretty cool place. The classes are good and the gym floor itself is good especially because you don’t really have to wait to use machines as the case with a lot of other gyms. The only problem I have though is that the music on the upper floor is so loud and that you literally can’t hear yourself or your own music while you work out - but seems to be the norm with every gym in London!

BXR
BXR

Hi Adnaan, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you love it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. We have noted your points around the music levels so thank you for the feedback. Thank you again.

Andreas Caulcrick 5 years ago

Positive experience: It really is for people who are after the next fad and not into actual boxing to get fit. OK if you join a gym or stay in a hotel based on their instagram feedback, then you will love this place. If on the other hand you look for what they actually do here then you might just pass. Andrews class was good but it was surrounded by too much hype.

BXR
BXR

Hello Andreas, We’re sorry to hear of your less than satisfactory experience at BXR and we hope that you will accept our sincerest apologies. Our team is committed to providing great customer service to our members and guests so we are disappointed that this did not happen on this occasion. Please give us a call to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. BXR Team

Helni Costa (ExtraJumper) 5 years ago

Fantastic experience: Very unique and exciting boxing gym. Very different from other gyms you will find in London. The space is divided throughout 2 floors. Great quality and experienced coaches with many years of expertise from fighting background. Gym access it's only available for full members and classes in the lower floor from the sweat studios can be use by anyone buying on the go classes. They also offer one of London climbing classes. It's truly a great experience if you are looking for something above average.

BXR
BXR

Hi Helni, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Shri Jne 6 years ago

Fantastic experience: I recently joined after my previous gym closed and my trainer, Kyle, highly recommended BXR. I am very happy that I did, the gym is full of friendly and helpful staff and I find the environment supportive of a whole range of abilities from beginner to professional athletes. I have since recommended BXR to others as well. As a former amateur high altitude mountaineer, I find Kyle is the best strength and conditioning coach I have ever worked with and I love my sessions at BXR. There does seem to be something for everyone and I know my business partner really enjoys Muay Thai training with Ryan and Charlie.

BXR
BXR

Hi Shari, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Paul Aura Gold 6 years ago

Fantastic experience: Dope dope dope! #SweatBox epic energies the music really helps, the teacher was empathetic and encourages everyone

BXR
BXR

Hi Aura, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Love the review of Sweat box too, we hope to see you again soon. Thank you again. BXR Team

kursttie 6 years ago

Fantastic experience: After not receiving a call back or a response from my email regarding membership information. Communication from Ben and Ramon has been great. Thank you!

BXR
BXR

Hi Kursttie, thank you for your email and sorry that someone didn't get back to you. Would you mind sending an email to myself at [email protected] and I will be able to send over the information you required. I will also investigate why nobody got back to you, something which I can apologise for. I look forward to hearing from you. Kind Regards Ben Evans General Manager

Saidie Wescott 6 years ago

Negative experience: Unless you are an instagram model/ influencer and or celebrity i recommend you stay away! The Management team just feed off those who can promote them and thrn treat them like royalty. Everyone else is a nobody and made to feel exactly that way! I loved the classes and if it wasn't for the owner and the management team being so self obsessed i would still be attending classes. Its just ashame the the management team make no effort to make you feel youre a "valued" member unless you have over 15k instagram followers.

BXR
BXR

Hello Saidie, We’re sorry to hear of your less than satisfactory experience at BXR and we hope that you will accept our sincerest apologies. Our team is committed to providing great customer service to our members and guests so we are disappointed that this did not happen on this occasion. Please give us a call to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. BXR Team

Cheryl Wright 6 years ago

Fantastic experience: First impression five star ⭐️ Both Aga and Ramon set me up for my first Muay class !!! Loved it !!’ Taught by Ryan Li Amazing patient (with this beginner) incredibly skillful great teacher The club clean offering smoothies , fresh squeezed juices ... The only place to get a great full body work out in London. Aloha Cheryl

BXR
BXR

Hey, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Glad you loved the class too, that is fantastic to hear. Thank you again. BXR Team

Ari Aien 6 years ago

Fantastic experience: Awesome environment, great facilities, lovely staff, highly professional instructors..Training programs and classes are quite unique and in a different league! Highly recommended if you are looking to challenge yourself and feel the difference!

BXR
BXR

Hi Ari, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Rosen Toshev 6 years ago

Negative experience: The facilities and location seemed very good. I went to visit yesterday but the sales team seemed a bit uninterested. I realize that I was mostly interested in some of the sweat packs but they seemed only interested in the membership option up to the point where the conversation was about finance. It was not on my training goals, the classes I was most interested in, or the instructors. I do not appreciate when the sell seems first, at least in my view. Similar thing happened on email. I asked if the 4 * Sweat Box can be used more than once, nothing on the website as far as I can see suggests it is first time only, and received responses from the sort that it is on / off option (quite ambiguous) and that I should reach out directly for membership.

BXR
BXR

Hello Rosen, We’re sorry to hear of your less than satisfactory experience at BXR and we hope that you will accept our sincerest apologies. Our team is committed to providing great customer service to our members and guests so we are disappointed that this did not happen on this occasion. Please give us a call to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. BXR Team

Veddika Dalmia 6 years ago

Negative experience: I visited BXR 2 weeks back in the quest for becoming a member- great facilities and location. But the person responsible for showing us around seemed a bit disinterested. He was suppose to follow up with an email that outlined the membership pricing and potential personal trainers with availability. But that didn't happen, never heard back, no follow-up, literally no intent to sign up new members. Almost felt like the gym had a very snotty vibe, was disappointed with the service.

BXR
BXR

Hi Vedika. Thank you for taking the time to write a review, I appreciate your feedback, and I'm sorry to hear you had a bad experience visiting our club last week. On behalf of myself and everyone I work with, we take customer reviews seriously, and hearing that you didn't enjoy your visit isn't something we like to hear. With regards to not having a follow up response I can see that an two emails were sent with information. Perhaps we have an incorrect address or the email was filter through to your junk by accident. Would you be so kind to send an email to [email protected] and I shall ensure I send over the information personally. Healthy Regards Ben Evans General Manager

Dimple Gohil 6 years ago

Fantastic experience: This gym is great! The instructors are awesome and the classes are brilliant. The changing rooms are lovely and clean too! I would highly recommend Amy Andrew's boxing classes! She is a fantastic trainer and coach!

BXR
BXR

Dear Dimple, Thank you for your message! I am delighted to hear that you have been enjoying classes with Amy. She will be doing more classes over the upcoming weeks so we look forward to having you back in the club for another round or two! Healthy Regards, Ben Evans General Manager BXR London

Joanna Parker 6 years ago

Fantastic experience: Love the vibe as soon as i walk into BXR. LOVE the sweatbox classes done by Waz!! He never fails with his punchy charisma!!

BXR
BXR

Hi Joanna, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Eimhear M 6 years ago

Fantastic experience: Amazing gym , super friendly staff and off course the best sweat box classes with Waz!! I’ve been lacking confidence with my coordination skills and my boxing and he was super patient with me and made sure to show me the moves more than once so I could get it right . I had improved so much since I started and I can only thank him ! I’ve found my new favourite place !

BXR
BXR

Hi Eimhear, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Joy Hush 6 years ago

Positive experience: North West London is a little starved of top quality gyms but this one is always spotless and the changing rooms are massive and fully stocked. Great juice bar and knowledgeable staff. I knocked one star off because it is a little bit too showy at times for me but that's really just a personal preference. The versa climb classes are awesome!

BXR
BXR

Hi Joy, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Trevor Cook 6 years ago

Fantastic experience: The best place in the city! Would absolutely recommend it to anyone, it's not just for a passing by time but you'll actually really want to dedicate your the time in here and perform at your best.

BXR
BXR

Dear Trevor Thank you for your message and kind words. We are delighted that you are enjoying your time with us here at BXR. We look forward to having you back soon. Healthy Regards, Ben Evans General Manager BXR London

Collette Mcbarron 6 years ago

Fantastic experience: Love this gym. Great atmosphere and staff. Defo recommend the boxing skills on a monday @ 18.45 followed by sweat class .

BXR
BXR

Hi Collette, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Heather Jayne 6 years ago

Fantastic experience: My favourite gym in London, impeccably clean, so many classes and even an in-house Joe & The Juice! I never miss my Monday evening “Boxing Skills” with Waz!

BXR
BXR

Hi Heather, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Ashua Maliq 6 years ago

Fantastic experience: Anthony Joshua

BXR
BXR

Hi Syrus, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Nadine 6 years ago

Fantastic experience: Coming to this gym is a big thing for me, I have to say every single time I've been welcomed with kindness from all that I encounter. From front of house to the wonderful cleaners that keep the place looking lushious. Ticked a big one of my list by attending sweatbox with Waz. I have always had in my head that I can't do his classes, let alone boxing ! Because I'm not fit enough, because of my injuries. Well slapping those doubts away, I attended my first sweatbox and was blown away. An exceptional trainer with brilliant programming who took the time out to tweak moves to suit my body. Waz makes sure he pay attention to each attendee in his class always on the ball. If he sees anyone struggling, coming to help + hold the bag, anything to egg you on! I felt like a million dollars after class, fully aware I looked like i was dragged through a hedge backwards... but hey I didn't care. I came to this class to remember how wonderful my body is, injuries and all. Thank you Waz for reminding me

BXR
BXR

Dear Nadine Thank you for your message. I am delighted to hear that you have been enjoying our Sweatbox classes with Waz! We look forward to welcoming you back for another round soon! Healthy Regards Ben Evans General Manager BXR London

Alex Hart 6 years ago

Positive experience: Goooood stuff

BXR
BXR

Hi Alex, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Dr Adil Sarwar 6 years ago

Fantastic experience: Best gym I have been to, looks fantastic. The changing rooms are immaculately clean, sweat & gym classes are both excellent. Special thank you to Ramon Perez who has always been of assistance when required.

BXR
BXR

Dear Dr Adil Thank you for your message and kind words. We are delighted that you are enjoying your membership with us and look forward to seeing you back in the club soon! Healthy Regards, Ben Evans General Manager BXR London

Viktorija Sarapajeva 6 years ago

Negative experience: Love the idea and the concept, it could be a great gym, but it is not there yet in terms of trainers attitude (seriously, stop check yourself in the mirror and actually teach the class properly) , classes level (eg. boxing - trainer do not care about the class, look like he/she wants it to be done and quickly as possible) and costumer service. When it will improve, (hopefully it will) i will be back., for now thank you very much and good bye.

BXR
BXR

Hello Viktorija, We’re sorry to hear of your less than satisfactory experience at BXR and we hope that you will accept our sincerest apologies. Our team is committed to providing great customer service to our members and guests so we are disappointed that this did not happen on this occasion. Please give us a call to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. BXR Team

Extra Miles 6 years ago

Fantastic experience: I have been coming to bxr for a few months now and can honestly say it is my new home! Not only the services are amazing but the people are genuine and kind and are here to help with anything! Special thanks to waz and Charlie for making the sweat box the best classes I have ever done!!!! X

BXR
BXR

Hey, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Glad you feel as though BXR is your second home, we love that! Thank you again. BXR Team

Adam Healey 6 years ago

Negative experience: On the 30/01/19 following a class the session's male trainer aggressively approached and shouted at a young woman who had attended the class for not doing one of his routines during the class. He was so aggressive even the staff member on the front desk had to tell the trainer to leave the situation. This behaviour is totally unacceptable and the trainer should undergo some serious educating about why women might be coming to a self defence style class in the first place. You're paid to provide a first class service, not promote a threatening environment.

BXR
BXR

Hello Adam, We’re sorry to hear of your less than satisfactory experience at BXR and we hope that you will accept our sincerest apologies. Our team is committed to providing great customer service to our members and guests so we are disappointed that this did not happen on this occasion. We hope that this has now been sorted but if not then please give us a call to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. BXR Team

bill butcher 6 years ago

Positive experience: Very small but an excellent gym and service. In a great location too

BXR
BXR

Hi Bill, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Mica Collingham 6 years ago

Fantastic experience: Awesome classes! The staff and Instructors were all extremely welcoming, friendly, helpful and professional. We were very happy with all services! Mica Clark

BXR
BXR

Dear Mica, I'm glad to hear you enjoyed your time here at BXR London! Please let me know if there's any way we can enhance your experience even further! Hope to see you soon. Kind Regards, Ben Evans General Manager BXR London

Pete Gibbons 6 years ago

Fantastic experience: Awesome Gym, awesome staff, awesome place to work out! I had a lovely time using this Gym while I was in London, the sessions ara excellent and the trainers are all fantastic. Sad New York doesn't have one.... yet

BXR
BXR

Dear Pete, Thank you for your message. We are very much looking forward to having you back when you are next in London! Have a lovely day! Kind Regards, Ben Evans General Manager BXR London

Olya 6 years ago

Negative experience: The Sweat classes are not bad although some instructors care more about how they look rather than the class. The star penalty is mainly due to ridiculous Liability Waivers that you have to sign e.g. the gym will not be liable for any damages arising from personal injuries sustained by me even by the way of the NEGLIGENCE OF THE COMPANY (screenshot attached) - is this common?!

BXR
BXR

Dear Olya, we are sorry to hear that you felt the quality of coaching was compromised during your visit. We do pride ourselves on having some of the best qualified and experienced coaches in London, who take their training and teaching very seriously. We welcome more feedback from you on this matter, please feel free to email us on [email protected] and we will be happy to look into how we can improve. With regards to T&C, perhaps you refer to the Membership T&C found here: https://www.bxrlondon.com/membership-terms.html, where we specifically say that if an injury was sustained due to the company negligence, then the liability is not waived. Kind Regards, BXR Management Team

Seyhan Yeltepe 7 years ago

Fantastic experience: I was and is good to be here. I really enjoyed my time. It was the best gym I have had so far.

BXR
BXR

Hi Seyhan, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

alemsah guneyiz 7 years ago

Fantastic experience: It's the best experience that I had so far. I went many gyms in London but BXR is the best one. I had a session with Ramon for kickboxing and I enjoyed a lot.

BXR
BXR

Hi Alemsah Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

A Han 7 years ago

Fantastic experience: Being a big boxing and Muay Thai fan, I was immediately drawn to the concept of BXR and was blown away by not only the aesethics of the gym but by the knowledge and skill sets of the trainers. However, most importantly I found everyone very welcoming and motivational. It is definitely a must see gym.

BXR
BXR

Hey, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

Angelique 7 years ago

Fantastic experience: I visited BXR as a guest of a member and fortunately there was a space for me in the Head boxing coaches class, Gary Logan. I had an amazing time and was welcomed into the Club from the initial greeting from the receptionists to Gary Logan's class. I've been classes before but has to say, the time went so quickly and I learnt so much from Gary such a great class. The changing rooms are luxurious and caterer for the perfect chill out, after a training session. I'm definitely going to join and looking forward to introducing my friends to Gary's class and BXR. I would highly recommend a visit!!!

BXR
BXR

Hi Angelique, Thank you for taking the time to provide feedback on your experience at BXR, we are so glad to hear that you loved it. Our focus at BXR is providing a luxury and exceptional service to our members and guests, so we are so happy to hear that we have achieved that. Thank you again. BXR Team

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