Riverside Gym & Leisure Club

Positive experience: staff: spot-on friendly always come through location: perfect 5 minute walk the dual carriageway is a bit deadly though facilities and equipment: good could do with more bench presses and sometimes steam room takes a little bit longer to get steamy

Fantastic experience: I want to give some recognition to how Louise(?) dealt with a medical emergency at the gym this week. She was incredibly professional and there was an ambulance there within 5 mins. The injured person looked in a bad way, so hopefully they are OK..? I was so impressed with how quick folks were to deal with the incident and the caring nature in which they helped the person.

Fantastic experience: So far so good. I was given a very good tour of the facilities and decided to join right away. Lots of weights, machines and cardio to choose from. Squash is free when booked which is good, paddle tennis looks great and although you have to pay extra I think it's worth it My only gripe is the size of the sauna - my favorite indulgence. With 4 people in there it is claustrophobic. Needs to be expanded. As you can't always get in without queuing.

Fantastic experience: Well run, friendly staff, good value. Sauna is roasting hot which is great!

Fantastic experience: Great facilities at a fair price! Pool, Sauna and Steam, classes and plenty of gym kit... good community

Positive experience: Standard gym and changing rooms.

Positive experience: Unfortunately lack of working showers after a swim or workout let's this club down. Been going on for a while, makes one wonder whether an alternative club would be better!

Fantastic experience: Best place to have some fun. And Ellie and Harvey are lovely and amazing friends!!!

Fantastic experience: Absolutely love the gym, friendly staff and members. Georgia and Harvey make such a lovely couple on the desk !

Fantastic experience: Great gym , nice atmosphere, friendly staff, especially Georgia Mitchell who always greets everyone with a smile

Fantastic experience: I’ve been a member here for a while and the club is perfect for my needs! The gym is always tidy and the staff are so friendly and helpful, especially Georgia on reception, always ready with a smile

Fantastic experience: Friendly, welcoming, good equipment

Fantastic experience: Lovely and accepting community. Great facilities with multiple leisure options catering to all needs. Amazing staff also.

Fantastic experience: Great gym, friendly staff and they have a cafe/bar!

Fantastic experience: Such a great gym with an excellent selection of classes & facilities including tennis, squash, pool & sauna as well as all the latest gym equipment & also really friendly staff!

Fantastic experience: Wide range of facilities and a good mix of classes. Very friendly staff.

Fantastic experience: Love this gym. Wouldn't consider going anywhere else. The Staff are so friendly and helpful, classes are all fab and great fun and the members are all lovely.

Fantastic experience: Friendly gym with all the facilities I need

Fantastic experience: Staff and members friendly and great value for students. Never too busy during the day either. Gym, pool, sauna, steam room and classes included in price!

Positive experience: Staff always polite and friendly, love being able to book a swimming slot. Only negative for me would be pool often contaminated with floating used plasters (gross when swimming) and a bit grubby (green algae) around the edges.

Fantastic experience: Lovely gym and pool area! Never too busy and a great selection of equipment. The classes are an added bonus and the instructors are amazing.

Fantastic experience: Riverside is a fantastic leisure centre. Very welcoming atmosphere- great facilities and class options. The flexibility is great and having access to a pool and steam room!

Fantastic experience: Great gym, feel comfortable here. I go to the classes a lot, they are really good and enjoyable. The class instructors are good fun and helpful.

Fantastic experience: Friendly staff, great facilities, flexible membership options. Would definitely recommend.

Fantastic experience: I've been a member for 6 plus years and have come regularly during that time. Over all its great value for money membership. It's not a gym with the latest mod-cons, but it has everything I'm looking for. Great facilities with the pool, sauna and steam room. Squash courts, good range of equipment in the gyms, a nice selection of classes I like. Friendly and helpful staff, ticks all the boxes for me, this is why I've been coming for so long! Generally a great place

Fantastic experience: Modernized equipment, spacious changing room, large pool and sauna. clean and accessable

Fantastic experience: Friendly staff, good range of equipment and facilities at the Riverside gym

Fantastic experience: Good quiet gym but only one stair master

Fantastic experience: Good gym - the staff are friendly, it's relatively cheap and has good facilties. Good range of gym equipment and the pool although often busy, is decent as there are 4 lanes and you can book slots via the leisure centre app. Only area of improvement is a lack of usable lockers and no machine which you can dry swimming trunks in

Fantastic experience: Brilliant experience with amazing staff

Fantastic experience: Easy to register and very good value when you see all the facilities available. I am also very impressed by the helpfulness of the staff and the cleaniless of the gyms and changing rooms. Fully recommend Riverside!

Fantastic experience: Great gym with a good community feel. Staff are really good and there’s plenty of equipment

Fantastic experience: Lovely friendly, helpful staff. Relaxing place with great facilities for a fair price. I particularly like the classes, steam room and swimming ‍♀️

Positive experience: A lovely friendly club, not the best or latest equipment but more than enough to suit my needs. Friendly staff, relaxed atmosphere, so much better than these gyms where everyone wears make up, lycra and doesnt speak to you!

Fantastic experience: I love Riverside it’s great value for money the price of membership is very competitive but you still get great facilities which is very rare!

Fantastic experience: Friendly gym, great staff and new equipment... what more do you want!

Fantastic experience: Hi I go most days love it

Fantastic experience: When first came was unsure but have to say is nice, The place is kept nice and clean good facilities and always busy, Staff are really friendly and helpful, Do definitely enjoy going here now.. We had to cancel our membership due to too much going on in summer. but now want to return to swimming we don't use the other facilities so thought enquire about just paying for swimming but apparently they don't do just swimming membership which is a shame as enjoyed going here and having the friendly staff helped with my anxiety

Fantastic experience: I swim and use the steam room 3 times a week! Friendly staff and customers, great opening times and clean! Get there at around 3 every other day and it’s quiet.

Positive experience: A good gym with a swimming pool, steam room & sauna but should be open a bit later.

Fantastic experience: I use the mat area upstairs to warm up and then swim. Having swum at other local pools I like that this pool is warmer than the other pools. Having a booking system for swimming is a good way to guarantee swimming space, and I am normally always able to book a lane. I'm all around very happy.

Fantastic experience: Lovely gym with great facilities. Quiet at peak times and well cleaned. Quiet and people keep to themselves

Fantastic experience: Dont know whole Complex but nice Hall for playing Volleyball here.

Fantastic experience: I have only been going for a month staff and people in the classes are so friendly. It’s has really built my confidence up. I want to say a big thank you.

Fantastic experience: I joined Riverside for a short time while I was working away in Gloucester and I absolutely loved it, so much so that I'm actually a little sad about having to find another gym to use now I'm back in Somerset! All the staff are so friendly and helpful but most importantly, welcoming. Very clean and well layed out. Would definitely recommend to friends and family in the area and would return myself if I was able too.

Fantastic experience: I've been going to Riverside for a few years now and I have to say it's a great place to exercise. Most of the staff are lovely, from Sally the cleaner to Ib the manager. Loving the refurbishment during lockdown. Ladies changing room now looks very clean and fresh and the pool decor is greatly improved. Love the new on line booking system, especially for swimming. Very well organised and easy to use. It's a shame it won't be in place forever!!! It means you can have a proper swim and prevents pool rage . Good value for money.

Fantastic experience: Friendly staff, good equipment. The members seem nice too. Doesn't seem to be overly busy at peak times, I have waited around to use any equipment.. classes are good too, a good variety.

Positive experience: Great gym. Really friendly staff and equally friendly members. Great selection of classes. A little dated in areas and needs a bit of TLC - changing rooms (men's is really out of date with no privacy according to my partner), some machines are dated. But overall a real good gym.

Negative experience: Very cold in the gym, really uncomfortable to workout or to run

Fantastic experience: Staff are very friendly, great equipment upstairs and downstairs. Good size pool, steam room and sauna are great too! Would definitely recommend!

Fantastic experience: amazing staff all really friendly with my children to :) the cresh is so handy for training when no one else wants to have you little ones lol,, the gym equipment is at a fair standard not the lastest but does everything you need it to ,, squash courts would benefit from a lick of paint but that doesnt hold your game back at all ,, bar could do with a good refit ,, and sauna really need some attention thats in poor condition ,, changing rooms and showers (for males) are great and spacious ,, family changing rooms are good to ,, parking is good and again staff just so helpful :)

Negative experience: Ask to leave with no good reason other than an employee was uncomfortable with me being a member after being there for six months,very disappointed that it was carried out over the phone and not even given chance to deal with the issues which I still dont know what they were face to face.

Positive experience: Good gym, friendly and helpful staff but your squash court booking system is shocking. You can book up to week in advance, that's ok. But unless you ring bang on 10 o clock to book for following week you risking not getting a chance of any booking in the afternoon. And on number on occasions now i rang exactly at 10am and all slots between 1600-1830 for the following week already booked???

Positive experience: Well I have only been there o 've. I live up the road in tetbury close . I can cycle there in 3 mins . So far so good . The staff are PROFFESIONAL treat u with respect . Also call u bye your name . The year I was at any time . I was still called mate . Every time j went up there . Disrespectful . Also rude . Equipment good . Plenty a showers . Sauna . Pool . Cafe .any time u had 2 showers for up to 70 people . You could be waiting 4 30 mins at peak. No a few up there from football .royal mail etc . So far all good will recommend .Chris's .

Positive experience: Staff are sound, Facilities are ok..... The best part of the membership is the Steamroom and Pool as it makes a great end to a workout...

Positive experience: Last time I was there, very friendly.

Fantastic experience: Good value for money xxx

Fantastic experience: Went swimming. It was lush!

Fantastic experience: Excellent facilities at a very good price

Positive experience: Clean

Fantastic experience: We take our kids here on saturday to play football they offer different age groups is a very friendly atmosphere and The kids have a great time, they have a very goos coach they stop for the summer holidays but start again in September.

Fantastic experience: A great place to get fit. Friendly staff and lots of great fitness classes as well as the gym

Fantastic experience: Open plan yet private, great range of classes and options, people of all shapes and sizes feel very welcomed.

Negative experience: Very poor! They have an anti bullying policy! I cancelled my gym membership, everytime i went in there was always someone laughing at someone or insulting them and when you went to the front desk to complain and they done nothing! If your planning to loose weight i wouldnt recommend you go here!

Positive experience: The staff are friendly enough. The gym equipment is good, with Life Fitness Machines - by far the best gym equipment and lots of cardio equipment so no waiting. The swimming pool is nice to swim in when it’s quiet. It’s great that it has backstroke flags. It used to have wave-reducing lane ropes, which was great for a small, basic pool, but unfortunately they were taken away. The pool really needs a lifeguard and proper instructions for people to follow. Having two competing systems of lane signs telling people to chain swim but everybody in practice line swimming is dangerous - pick one or the other. As a competent swimmer I find people's behaviour very frustrating. I realise not everybody is familiar with swimming club rules but common sense should tell people that if your not a good swimmer it's really not fair to get in the way of someone who's working hard at their swimming. If you're a slow untrained swimmer, swim with the other slow swimmers, don't stop someone who's obviously swimming continuous sets. Every day this week I've had people get in the way, swimming directly in front of me forcing me to stop despite there being plenty of room in other lanes. In one case a random old man just plonked himself in the middle of the lane to swim 2 lengths, cutting me off 200 lengths into a 250 length swim. It makes it very stressful to swim as you're always wondering when some random large old person doing slow head-up sort-of-breaststroke is going to suddenly appear in the lane without warning. I have to say it's generally the older people who behave in this very entitled way, the younger people tend to be very considerate. The other week there were two lovely girls who encouraged other slow swimmers into their lane so that I could get on with me swim - much appreciated.

Fantastic experience: I've just rejoined this sports club and its really smartened itself up. Very impressed.

Fantastic experience: GREAT GYM TO JOIN -FRIENDLY STAFF - WITH NO TIE IN! IT IS WHAT YOU MAKE IT ....

Fantastic experience: Great place for all activities.

Fantastic experience: Very friendly gym

Fantastic experience: Always friendly and polite and i can recommend the kids karate...

Positive experience: Friendly gym with pool and squash court.

Fantastic experience: I injoy the gym

Fantastic experience: Excellent gym

Fantastic experience: Excellent sports and social club

Positive experience: Recent refurbishment has helped to revive a previously dated decor. Friendly helpful staff and good facilities. Good selection of exercise classes and modern sports hall.

Positive experience: Lovely

Positive experience: I use this gym regularly, it has a good range of equipment. Although, it could do with an update.

Positive experience: Good gym swimming pool & friendly staff

Positive experience: Standard sports centre. Lots of both indoor and outdoor facilities.

Positive experience: Squash courts good value but could do with a refurb

Positive experience: No more than a three stars, not outstanding but it gets job done.

Negative experience: No longer a member.

Positive experience: Use hair dresser upstairs. Mark Gwilliam - top bloke.

Positive experience: Good value Gym membership, nice staff and bar on site.

Positive experience: Great facilities and great staff. Soft play is good too

Negative experience: A gym on it's last legs! Went to this gym on a Month trial membership. The staff are friendly, particularly a guy called Ben and a woman called Dee, but the gym is disappointing in a few ways. The maintenance of the gym is very poor with many machines having little things wrong with them. The cleanliness in the gym leaves a lot to be desired. I used the preacher curl bench, and noticed that someone had sweated so much there were sweat lines running down the front of the bench. I returned the next day and the marks were still there, so it hadn't been cleaned. The cleaning is done very very badly, and the smell of old body odour lingers in the air!!! The gym allows kids from different groups to use the gym, who are poorly monitored. In the mornings there are a group of kids who seem to be from some kind of school exclusion unit. They definitely have behavioural difficulties, and their foul language can be, well foul. In the afternoons kids from a local private school use the facility, and whilst the foul language is absent, so is common sense, and they are a bit clumsy in the use of the equipment. The pool is regularly closed for mysterious reasons, which one can only assume is down to poor maintenance. The steam room is great, but on some of the nights, it gets switched off early, so you find that at 9.30 the steam stops. I have also had the lights in the cardio rooms upstairs turned off on me at 9.30 (health and safety hazard) but I was led to believe the club shuts at 10 not 9.30. The female Personal trainer is shocking, she simply has to be the worst personal trainer I have ever seen. She stands away from her clients with a cup of coffee in her hand, whilst they do their exercises with poor form. She is painful to watch, and I wouldn't train with her one to one, if she paid me. The club has a bald PT, who seems a bit more attentive, and switched on. I didn't see any other PT's so I assume it is only them. The club does not offer food in the bar, and it has definitely seen better days, but it is a comfy, friendly environment. Mark the barman is a friendly chap and is on point when it comes to serving people. The parking facilities are great, and you never have a problem parking. I would say the club is probably not worth the charge, when compared to some of the newer 24 hour gyms. The closing times are too early for a gym in 2017, and they are often in a rush to kick you out. This said, with firmer management, better staff motivation, better cleaning and better maintenance this could be a very good gym. At present it is a tired old ship just limping about in the ocean waiting to sink.

Fantastic experience: Nice and quiet place, highly recommend!

Positive experience: Good gym, swimming pool, not too expensive

Fantastic experience: Great for swimming....often there!

Fantastic experience: Great club has got a nice feel to it and not just for fitness finatics. Plenty of good equipment and space to work out.

Positive experience: Reasonable priced gym but a bit out of date and unfortunately not very clean. You can do all your workouts but the atmosphere is a bit dull as it looks like it's a never ending construction area from the late 80s. Still 3 stars worth as staff is very friendly,everything works and location is good with lots of parking. In addition to this it is not too expensive and no contract.

Positive experience: Great place and good value. Pool is a bit cloudy last time I visited & I don't use sauna as it's not cleaned that regularly.

Fantastic experience: Great classes to keep me motivated

Positive experience: Good variety of equipment

Positive experience: I like the simplicity. Great, understanding staff.

Fantastic experience: Great place

Positive experience: Nothing I can fault with this place. Pricing is great for membership. Most functions are available as long as you pre book.

Fantastic experience: great value for money. i joined mainly for the pool, steam and sauna

Negative experience: You get what you pay for. I pointed out to Management time and again about weight benches being ripped and in need of repair. Nothing happened, this went on for weeks. Then I reported there was mould on the foam where the benches were ripped. Again nothing got resolved! Got bitten a few times whilst training as well due to the lack of cleanliness. I reported the benches again and also took photos of the mouldy benches. Nothing got done so I cancelled my membership and reported the Riverside gym to the council and the local press, also supplying them with photos of the mouldy benches. This was back in 2014/15 so it may be the best gym in Gloucester now.

Positive experience: Nice club, good facilities