Fit Club Northwood

Fantastic experience: great gym, I was looking for somewhere I could do powerlifting & this gym exceeded expectations! The gym is never too busy even at peak hours, the staff are lovely & friendly - And the equipment is nice, good variety, and generally clean. There is a good choice of classes every day if you’re interested in that. Would highly recommend - much nicer than the other nearby commercial gyms in the area!

Fantastic experience: Great gym with lots of equipment to use without having to wait around. Staff are very friendly, welcoming and helpful! Classes are also very enjoyable! Good value for money

Fantastic experience: Very clean, lots of equipment and friendly staff.

Fantastic experience: Best gym in the area. Up to date equipment and lots of space. The manager Adil and the receptionist Hannah are very helpful and will always make you feel welcome.

Fantastic experience: I enjoyed this gym, so lovely staff are working there and very easy to book classes! Highly recommended!

Fantastic experience: adil is a great guy

Fantastic experience: Was given incredible support when joining this gym from Adil and Hannah. Feels a lot more like a community than your standard gym. Would definitely recommend.

Negative experience: This is the minimum star that Google forces to give otherwise I would have given zero for their lack of customer behaviour and connectivity. Lack of system synchronisation between management and billing department. They hardly reply your emails . They just do monologue in their emails.

Fantastic experience: Very clean, lots of activities,equipments and staffs,manager helpful, carpark facility, enjoying workout recently joined.

Fantastic experience: Really fantastic place to train and focus on your gym goals. The staff are incredibly friendly, knowledgeable and go out of their way to help. I left to find a gym closer to my work but ended up coming back to Fit Club after a few months as I liked that it was hardly ever over crowded.

Fantastic experience: It’s a nice, well- maintained gym which opens 24hrs. It’s right next to the station so quite convenient to go to after work. All the staff here are friendly, helpful and caring. Adil has been great throughout, good demonstrations and explanation on my induction day. They also run different classes which keeps me motivated to go to the gym. Overall, I am pleased with the service. Would recommend to anyone who is willing to join.

Negative experience: Be warned you have to give a month notice in order to cancel, even if you don't use the gym. 25 days is not enough. It's apparently okay for them to charge you because it's 'written in the contract'. Shady practices, even threatening to get debt collectors involved. Glad I won't be dealing with these guys again, I've had my family cancel their memberships as well, we'll take our business somewhere where every penny won't be squeezed out of us.

Fantastic experience: The gym has definitely got better since Adil has been there. Very caring and attentive when speaking to people helps out at anytime when needed especially being new to the gym.

Fantastic experience: The best gym i been to and wouldn’t want to change it for any

Fantastic experience: Great value, friendly staff, lots of great classes to choose from.

Fantastic experience: Quality gym with great equipment! Any help i’ve needed or questions ive needed answered have always been handled well and efficiently by Adil. Always helpful and also a friendly person along with the everyone else in this gym. 5 stars for sure.

Fantastic experience: The gym equipment is high quality and if you do not know how to use a machine or need help the form the staff are really friendly and helpful and for me as a new person to the gym Adil never got annoyed or tried teaching me how to use every machine in the gym. and he really helped me create a plan on what to do at the gym and when to do it.

Fantastic experience: This gym is perfect for every type of workout. The trainers here are professional and are very supportive. I would definitely recommend this gym to a friend or a family member. The equipments are well maintained and are hygienic. They have different sessions as well like yoga, pilates and lots more.

Fantastic experience: Joined last month, huge gym floor plenty of space which is helpful during peak times there is enough equipment for everyone. Good range of classes. Great value for money, friendly staff and free parking. Highly recommended!

Fantastic experience: Nice and friendly atmosphere! Hannah at the front desk was SUPER helpful in getting me signed-up and helped me with any questions I had.

Fantastic experience: One of the best independent gym’s I have been to & been fortunate enough to be a long term member of. It is a 24 hour gym which is open even during the holiday season it is never really overly busy which I see as a positive as a persistent gym user. The staff are very friendly & welcoming whether you just joined or been there for sometime, every member of staff will make an effort with everybody in the gym no questions asked. There are some caveats which is down to individual factors for instance with myself I usually like an open plan style but despite being across two floors I still love the vibe & feel of FitClub. The ab crunch has been out of action & a few other machines to my knowledge have been out of action for sometime now so that I wish management to sort out ASAP that being said I haven’t been as much as I liked to in this particular case so it may already be sorted as far as I am aware. Finally the last caveat which again is more me being extra but just worth knowing before you come if you’re a potential new member or even for a day pass, we do have a free car park at FitClub but it is not the best I seen there is an office space I believe it is an office anyway. I am aware Namaste Lounge patrons park there during their busy times/periods maybe the gym could work a deal with another local business/office to extend parking as if you come at the wrong time parking can be quite eventful. Overall I’d recommend FitClub hence why I have given it 5* sure sometimes the plates are on the floor or by machines truthfully I am guilty of this but this is no fault of the members or the staff generally for the space it is kept clean & tidy. The dumbbells are always re-racked though so that is why I mention the weights plates, for what it is everyone staff & members alike do the best with what is available to them. Generally speaking I don’t think the staff get enough credit here as they’re always going above & beyond from my personal experience.

Positive experience: I have been at Fit Club for about a year now and I have no complaints about the range of equipment available or the friendliness of the staff. I do, however, have a couple of major issues in other areas. Since I have been there, I have seen very few of my fellow members wipe down benches after use, and almost nobody reracks their weights. Regularly, I see plates all over the floor and in areas they don't belong and no one seems to care. And I've noticed how acceptable it seems to be for member's to lounge on the equipment on their phones when other people are waiting to use it. At first, I saw these problems as minor nuisances, but after a year they have become more and more infuriating. The staff has been nothing but kind and helpful whenever I've interacted with them, but they MUST do better at enforcing the gym's well-published policies.

Fantastic experience: Brilliant staff so friendly and knowledgeable would highly recommend and Murray was a great help with everything I needed to know!

Fantastic experience: Been to a few gyms in the area but this has by far been the best, never too busy and really modern gym equipment.

Fantastic experience: This is the best gym in Northwood! clean,spacious and wonderful team.

Fantastic experience: Great gym! Has all the weights and equipment I need, really friendly staff and the personal trainers there readily know their stuff.

Fantastic experience: Great gym with great facilities. Very friendly staff and gym members.

Fantastic experience: Great team …great place

Fantastic experience: Amazing place !! Great staff and good value !

Fantastic experience: Very good facilities, very nice staff. Would highly recommend

Fantastic experience: Well organised, friendly staff always willing to help. Lots of great classes every day to suit shift workers. Even the cleaning lady always has a friendly smile and a big hello and a very clean gym. T

Fantastic experience: Brilliant Gym, Up to Date Equipment. Great atmosphere and a really handy location

Fantastic experience: Clean with plenty of equipment

Fantastic experience: Good gym , the man on the desk is very friendly overall I highly recommend !

Fantastic experience: Excellent staff excellent equipment friendly and polite!

Fantastic experience: Excellent gym Loads of machines, barbells, benches, racks etc so you never have to wait for anything Plenty of machines that other gyms do not have, such as sled, ski erg, boxing rig, monkey bars, battle rope Management and staff are all very friendly

Positive experience: I've been a member for six months. Pros: - You rarely have to wait for a machine. I haven't been upstairs to the weight room so I can't comment on that but downstairs you can usually find a machine. The only times I haven't been able to use a machine that I wanted to was during busy times (5:00PM - 7:30 PM, which is understandable). - There's a wide variety of machines to choose from. I like the amount of choice. - Never very crowded and other members seem nice. Cons: - Currently only half of the treadmills are working. One stopped working within the last couple of days but the others haven't worked since I've been a member. There are signs on a couple of the treadmills that say they're closed off for social distancing but I wonder if that's really the case. - Sanitising spray is usually water. - Music is too loud. This seems like part of an ongoing trend where businesses - all kinds of businesses, not just gyms - play bad music very loudly. I'm sure it's meant to be motivational but it's just intrusive. I have a pair of over the ear noise-cancelling headphones and sometimes I struggle to hear my music. And I'm listening to rock music, not soft music. I imagine it's a lot worse for people with earbuds. Half the current volume would be great. That way people who don't want to use headphones can still hear the music and people who do use headphones don't have to battle to hear their own musical choice. It's really close to me so it's nice to be able to walk down and workout whenever I want. If I had to drive and it was more of an undertaking to get there I'd maybe look somewhere else.

Fantastic experience: Really surprised to see the negative reviews as the management have always been so helpful with good communication during the 3 years I've been a member. The classes are great and varied as is the gym floor equipment. All the staff and instructors are so helpful and friendly. Really recommend this gym great value for money. No hidden costs for classes that other gyms in the area have .

Fantastic experience: I have had a great experience at this gym. It is very clean and professional. The staff are so lovely and helpful with any questions I had. I would strongly recommend this gym.

Negative experience: Total waste of money. Never gave any induction in spite of several requests. Three weeks in my membership and no responses from the club I cancelled and they had the arrogance to charge the 30 days notice. Total rip off and horrible customer service.

Negative experience: have to agree with below review Bar Barakat and Jason, I can confirm that is the correct gym from the picture (not sure why the owner trying to refute this). The gym has definitely taken cost cutting measures- and impacting the cleanliness of this place. It has definitely gone downhill last 2 years. The spray bottles that are scattered around to clean the equipment is basically water

Negative experience: Avoid this gym if you only can! They do not represents any standards you would expect from any business. Honestly very horrible experience, especially from people working there. I've joined online and the very next day I went there for the very first time. I was disgusted about the gym and equipment and I've left after probably 10-15 minutes. Then, I've sent them an e-mail that I want to cancel my membership according to 14 days policy, but they replied that I cannot do that since I've already CONSUMED my membership and they have a video proving that I've already been at the gym. So they call this few minutes visit a consumed membership! I hope this shows you what kind of people are they and that is absolutely not worth any your time. It will cost you a lot of money and disappointment!

Negative experience: For a gym that has a cleaner this is the most filthy gym I've been to. Dust on the weights and on the machines. Dust underneath the machines. Holes in the wall with plasterboard droppings on the floor. Cable machines need an oil up because they dont work in sync with each other. Weights on cable machines stick together meaning I find myself pulling extra weight then what I actually set the machine to. Cushons on late pull down and calf machine slide off and feel uneven. Fit sense wasnt working so I had to use the door bell. Spoke to staff member who tried to give me instructions to sort the app out. Told the staff member once again app not working. Staff member left me outside . Honestly where is the common sense!? Come down and resolve the problem! 50 pound a month for dusty and dated equipment honestly owners what are you doing with all that money!? Invest a little into gym. Its filthy

Fantastic experience: Really good facilities, just what you need for a good workout and to keep fit. The staff are polite, helpful and friendly. The gym is also open 24/7. I can highly recommend Fit Club Northwood

Fantastic experience: For those who find the gym a bit intimidating, the layout of Fit Club does a decent job of creating space for those who aren't workout junkies, especially with the fitness class offerings. In particular, I would highly recommend the Monday night yoga sessions, which are taught by a wonderful instructor, and are a great way to ease back in if you (like me!) have spent the past few COVID-years without much fitness or exercise.

Negative experience: Avoid this gym at all costs. After trying to cancel my membership for months to no avail, I cancelled my direct debit (with still a full month left until the next payment). My access to the gym stopped immediately although I should have had a month left considering I had paid £50 for that month. I am now being chased by debt collectors for triple that amount although I’ve been in contact with the gym and said I will pay the £50 that I owe (for an extra month even though I didn’t have access to the gym) once they confirm that my membership will be cancelled immediately after payment to avoid me paying even more for a service I didn’t receive. Do not join this gym. They do not cancel upon request and try to squeeze as much money out of you as possible. Now I’m being chased and threatened by debt collectors (bare in mind I have an almost perfect credit score) to pay for a gym that I didn’t have access to during the time frame they want me to pay for. Ridiculous.

Fantastic experience: Este placut. O atmosfera frumoasa.

Fantastic experience: Out of all of the gyms I’ve joined in the past, this is by far the best one. Always clean, open 24/7, great classes and above all outstanding staff. I’ve made so many friends; everyone’s friendly, and I’ve never felt uncomfortable here, which was a problem I had in the other gyms I went to. Great atmosphere and just overall a very good gym. The manager, Jemell, is especially helpful and makes sure I never run into any problems. Amazing gym!

Fantastic experience: This gym provides all the equipment you need with the added benefit it is 24 hours and even in it’s busy periods, you are still able to have a good workout without having to queue up for ages.

Negative experience: No parking no facilities £80 in first month

Negative experience: I was a member of fit club gym until I cancelled my membership during lockdown (I called and emailed about the cancellation and noone said that the cancellation was not possible). At the time they did not inform me that they weren't processing cancellations. They then froze all gym membership payments for almost a year (again without informing me that my membership hadn't been cancelled). After about a year, they started to charge me again but now under a different name (clubwise). Since the direct debit was now under a new name I didnt realise I was still paying the gym. They have refused to offer a refund even though over the phone I was told if I emailed the gym my membership would be cancelled. They have been extremely misleading and have refused to give me my money back. As someone who was on furlough during lockdown and whose wife has been on maternity leave this is a very frustrating situation.

Positive experience: Updated review* Been a member of this gym for nearly 2 years so let's break down the pros and cons. Pros: 24/7, well equipped, great access to personal trainers, rarely full when you visit outside of peak hours. Cons: Scuffed & dirty equipment, damaged equipment will often go weeks/months before being repaired (if at all), very messy with plates and equipment being left all over the gym (rules on tidiness are very loosely enforced). Overall this is not a bad gym, in fact it's probably great if you just want to lose some weight, go to classes or receive PT sessions but if you're serious about training I would recommend a more specialised gym.

Fantastic experience: Great gym, excellent equipment and friendly staff. I have had no issues. I have used other gyms in the area and in nearby areas and this one is best so far. Nikesh

Negative experience: It’s disgraceful how The Gym can have air conditioning on in the summer months and yet all this place has is open windows in 31 degrees despite having vents for AC. So much for having a duty of care.

Fantastic experience: A good place for the vast majority of people to train. Only 24/7 gym in the Northwood area is a big plus and staff are all friendly and helpful. The PTs here are incredibly knowledgeable and experienced.

Negative experience: Update- To be honest I did offer to pro-rata the fees to support you, this way I pay what i have used for. Which is a total of two times using the gym. As I do appreciate all small business have been hit but if the gym is in poor condition and items are not working to a good standard, I am within my rights to be refunded under the CR Act. Rational is I am within my 14 day cooling off period. Regardless, if you choose to not show a level of integrity then you are within your rights to do so. Bad experience with the gym manger/owner. The Manager refused to refund monies within the cooling off period. Breach of their own terms.

Fantastic experience: Nice and clean place, state-of-the-art equipment and friendly staff. Try to do the maximum against Covid 19. Decent price to value. Thank you

Fantastic experience: Great gym: Equipment - Well equipped with everything and anything you'd expect Opening time - 24 hours Changing rooms - Clean and tidy, I have not tried the showers as I live close by Lockers - Once or twice i've seen a broken locker, but it's usually fixed/replaced very quickly! Team - Always friendly to say hello and have a chat, really made me feel more comfortable about attending a gym Hygiene - Gym is kept clean, equipment too, cleaning spray and tissue available for members to use before/after each exercise

Fantastic experience: Management and staff are really friendly. I had to cancel my membership for various reason and they were exceptionally helpful with this. Would definitely return to this gym! Clean and top equipment available.

Fantastic experience: Amazing gym- such fantastic facilities and great range of classes. Staff are super friendly and helpful, can't recommend enough!

Fantastic experience: Been coming here for around 6 months now and thought from the very beginning that it was a great gym - open 24 hours, varied and maintained equipment, never crowded even in busier times, friendly staff etc. Now I've finally built up the courage to attend classes and they are simply amazing. I feel so motivated and the classes are so fun, especially barre fit and zumba. I love this gym!

Fantastic experience: The gym is excellent, very organised and clean, with plenty of equipment so you never have to wait. But this review is about one of the classes - Barre Fit with Vaani. OMG this is a brilliant but punishing class! Vaani makes you work muscle groups all over the body, but in a controlled way that leaves your legs, arms and abs thoroughly worked out! Really enjoy this class, and the feeling of my body getting stronger.

Fantastic experience: Good

Fantastic experience: Amazing gym

Fantastic experience: Absolutely amazing gym, it has a fantastic staff and management team, very clean and tidy gym, showers with changing rooms, state the art equipment, plenty of great classes, has a great environment with great members, no meat heads walking around!!! Easily best gym in the area, highly recommend

Fantastic experience: Easily the best gym in the area, fantastic staff and management, very clean, tidy gym, great showers with changing rooms, gym facilities are state of the art, lots of great classes, absolutely love coming here has a great environment, the members are great and it’s never over crowded which is a great plus for me, cannot recommend enough

Positive experience: Great gym - only thing it needs is more machines to target your back. If you guys manage to rent out the downstairs, could be worth moving the punching bags downstairs to make room for some more back machines.

Fantastic experience: Below are reasons for my rating: - I joined this gym in Feb 2019 with a view to moving to Essex in June 2019. Although I had to sign up to the 12 month contract to become a member, I was able to terminate this 7 months early because my new address is more than 15 miles away by providing proof in form of bank/mortgage statement to Harlands Group. - Open all hours (perfect if you work long hours/odd hours) - very good and well maintained facilities for weight training, HITT, CrossFit and Boxing (6 bags) - Great security with thumb print technology - Never too busy in the 5 months I have been going - Good pricing of £40 monthly fee

Fantastic experience: I love this gym. Surprised by the negative reviews - best gym in the area and the staff are always super nice :) It’s clean, affordable, open 24 hour and has everything you need in terms of equipment and more.

Negative experience: DO NOT ENTER A CONTRACT WITH THIS GYM! IF YOU THINK YOU WILL EVER GET INJURED! APALLING BEHAVIOUR! I have been trying to cancel my gym membership due to a injury for the last two months! They refuse to freeze your membership for a month! You will need 2 different drs letters 1 to freeze then another to cancel - in their terms and conditions they say you only need 1 letter! I have paid £50 for theses doctors letters further more I have not used the gym! They charged me for a months membership whilst I was waiting for the doctors note for the actual cancelleation! I called Harlands once I emailed the proof and was told my membership had been cancelled on the 6th of March! On the 20th I find out the membership has not been cancelled and they are now asking for another £40! They are charging me essentially £80 and god knows how much more because they want to keep extracting money out of you! I have enough stress from my injury and pain to have to call over 10 times to cancel my memebership and be lied to!

Negative experience: Rude staff, no trial options. I'm already a member of another gym so why would I sign up to another one without trying it for free first?!

Fantastic experience: Great gym. Love going there.

Negative experience: Inadequate communication Long story short I was charged an extra unwanted month (Totalling £130 for only one month's gym use). --- I signed up to this gym explaining that due to my work & travel I initially only wanted to use it for one month and was told that's fine. (More fool me for not going through the terms as there was no verbal mention that the following day I would immediately need to notify the 3rd party company that they use in order not be charged for a second month). On several occasions I tried to get hold of the company that processes the payments and it took them over 2 weeks to respond to my email. I then called fit club reception & spoke to a member of staff that told me I would be able to get the second month refunded and that they would call me back but nobody bothered. A few days later I called again and spoke with one of the owners who also said they would call me back & again nobody bothered. In conclusion: After initially being enthusiastic with this new gym in Northwood Hills my experience has been frustrating to say the least. As gyms go it's pretty decent in terms of equipment and location & the staff are friendly but it's definitely not worth the payment hassle. I just wish they cared about customers as much as they do when it comes to signing you up.

Fantastic experience: Excellent well equiped gym. Great trainers and friendly staff.

Fantastic experience: Absolutely love this gym - the best in the area!

Fantastic experience: Been at this gym for a while now and love it!!! Fun friendly atmosphere and never have to wait to use equipment like many other gym. Great equipment.

Fantastic experience: Great facilities , staff and state of the art equipment. As well as an array of classes for both adults and children

Fantastic experience: Fit Club in Northwood is an excellent new gym in Northwood Hills. They have a great range of classes and equally importantly great trainers including an MMA fighter who ran an excellent group training session for us. The boxing area is phenomenal - well done to the team at Fit Club. Highly recommend this place

Fantastic experience: Great new gym in Northwood Hills, loads of weights and more benches than I have seen anywhere else. Equipment is brand new! A number of squat racks, and deadlift bars - good range of equipment not just the bars! The CrossFit area upstairs is pretty cool, with an indoor sprint track and sled run. Battle ropes, box jumps and hurdles - it’s got everything you can ask for. You can set up a good session just in that space! The boxing and MMA influence is quite a big factor - lots of punch bags - don’t forget your gloves! The MMA classes are really fun, as well as really punishing - good balance! Highly recommended gym!

Fantastic experience: Great place and enjoying the new facilities

Fantastic experience: Best gym in NW London by an absolute mile

Fantastic experience: This is a great gym - the team who run it understand fitness and have got the balance between comfort and function spot on. The equipment is top spec, there is a dedicated app to see your gains and great array of classes. It's clear the guys who run the place care about helping people improve their fitness - no matter what level they are starting from. If you are looking for somewhere to work out near Northwood, this is THE choice.

Fantastic experience: Great new local gym. 24 hour, good changing facilities, 2 massive floors filled with equipment and great classes.

Fantastic experience: Love this gym! Trainers are so lively, encouraging and enthusiastic - they make the classes so fun.

Fantastic experience: Really convenient! Excellent mix of classes, loads of space and really nice inside!

Negative experience: Don’t even have lockers, I would always have to worry about my bag. Over priced and you have to pay extra £30 for a platic card to be able to access the gym. Few of my spinning classes were cancelled and they let you know just half an hour before it’s supposed to start. They have 3 showers and 3 changing rooms. Also membership cancellation process is massive pain and it’s almost impossible to sort it out. Waste of money and time. If you’re just trying it out it’s not worth it, it’s like any other cheaper gym!

Fantastic experience: Tons of machines, great and attentive staff, AC, classes, can't beat it.

Fantastic experience: Brilliant gym with great equipment and classes

Fantastic experience: love the classes!