PureGym Wolverhampton Bentley Bridge

Negative experience: Why is too cold on the gym??

Fantastic experience: Clean lots off equipment nice and fresh air

Fantastic experience: Easy access and friendly

Fantastic experience: Joined PureGym to lust after the babes. I'm too old to pull them but it's great to see them with their wares on show, a lot better than Pornhub.

Fantastic experience: Excellent gym, plenty of equipment and space, alot of classes to chose from and a good few staff members, big locker rooms, lockers in gym as aswell, mirrored walled section, showers, toilets, water stations, juice station, vending machine with all little bits you might need, cleaning station, everything you need really, open 24/7 with 3 diffrent price points for whatever you need so for the price very well worth it. All in all highly recommend.

Negative experience: A shame to see the Summer of Sport Week to raise money for the British Heart Foundation wasn’t taken more seriously. On the first day I asked a PT “how many people have done the deadlift challenge” as there was no leaderboard for me to refer to. The young lad replied “only Greg and his friends, none of the PTs are even bothering to do it”. Bearing in mind it was around 7pm, I was disappointed. On the Wednesday I headed over to Stafford PureGym and saw the PTs and members all raising money for BHF, also showing themselves doing the challenges on IG with the really cool leaderboard. The British Heart Foundation means a lot to me for personal reasons, so to not see any effort being put in to any of the five of the dates, a genuine disappointment.

Negative experience: Not helpful with customer services, I am have been trying to restart my membership and I have visited one of there gyms in Stratford upon Avon for help, sent emails to them and tried to use their app to recover my pin but all to no avail. This has been over 2 months trying to access PureGym.

Fantastic experience: I joined puregym Bentley bridge because I really wanted to loose some weight and gain confidence. After a few months I decided to look for a PT who understands my anxiety about using all the gym as I had never lifted weights and was not sure at all where to start so I signed up with an amazing PT (Nicole) she’s very understanding of what I want to accomplish and my worries about being in the gym, I’ve already lost a good amount of weight and feel stronger I’m so pleased! All the staff are lovely in there they are welcoming and helpful. The gym is very clean and tidy considering there’s a lot of members in the gym daily they always keep it looking tidy. So glad I decided to join Bentley bridge puregym!

Negative experience: The downfall of puregym Bentley bridge has really became apparent to me as lately i’ve witnessed poor management being displaced. The “qualified” PTs there are also shameless, having no care about withholding high standards and etiquette. This was proven to me when i over heard a PT swearing and bad mouthing people, creating a hostile and negative environment. I have also witnessed on numerous occasions kids coming in as a two in pods whose sessions consist of vaping, swearing and using kit for hours!

Fantastic experience: Shocked and stunned to see the ‘repeated’ reviews below this, clearly the same person on multiple profiles trying to cause an issue. Nothing but POSITIVE things from me, I joined 7 months ago and honestly its changed me not just physically but mentally. I never believed in a gym community until training here, I have met people that have now become friends and most people are very friendly. The staff are nothing but helpful and approachable, management team are unmatched! Cleaning would be the only downfall for me, mirrors and toilets definitely need more attention, but that is down to agency staff. I have trained at smaller and other independent gyms and pure will always be ‘home’

Negative experience: Really disappointed with this gym recently - for the past 6-12 months it’s seriously gone downhill. It’s full of kids in groups of 6+ who leave their bags all over the gym floor and all the weights out. The PTs are a disgrace. Make you feel very unwelcoming - almost like they treat it like a school playground with the numerous things i’ve seen them do. But with that being said - the tall PT (i’m unsure of his name) shines above them all - he’s said hello to me numerous times and made me feel welcome and even when i’m working out, i can see him doing the same to others too. I recently got pulled into the office as I had inappropriate footwear on (sliders) as it was deemed unsafe for me to wear - which ok is totally fine! But yesterday when I was in the gym, there was a PT out of uniform wearing sliders!! Not only that - he took his sliders off to take a video of himself doing a movement and then put the sliders back on once he’d finished!!!!! Management, when are you going to up your game? And bring the quality back into the PTs? Because right now, people are being punished for being out of line but your staff are more than welcome to do as they please? We either need new management, or management who step up their game and not be scared to put staff in their place!

Negative experience: Gyms went downhill, faulty equipment and unhygienic equipment. Used to be way better and personal trainers look unmotivated. Will say that the tall personal trainer called Phil is the only personal trainer I've seen doing his job properly. The rest of the PTs just walk around with an unwelcoming feeling which makes me feel unwelcome to come. Big shame as me and my Mrs used to go to this gym a lot!

Negative experience: There’s a few decent strong lifters that are always helpful with tips and helpful if I need spotting on movements such as chest the press. Apart from that, WOW has this gym gone downhill. I echo what the review before me says, I also saw a topless PT working out and also being recorded by another PT with his uniform on, but this was on a different day. When I say the gym has gone down hill, I mean the total feel inside of the gym. The staff should seek jobs elsewhere if they’re not happy, rather that than walk around the gym’s clients looking bored and sulking. We need a gym that has a positive uplifting vibe, not a negative one & it’s been like this for 6+ months now… The old PTs should come back and show them how to behave, well I guess that’s why they left too… I’ll be cancelling my membership here as management clearly don’t care about their customers as staff are not trained, you’re simply another number to them and I expect more and more reviews like this. It’s almost turned into a zoo with the mess all over the floor & children in groups of 5+ stinking of weed.

Positive experience: good gym,but mens toilet needs more frequent cleaning.

Positive experience: Good gym with new equipment but the bathrooms smell really really horrible

Fantastic experience: I was nervous when I first joined but I got speaking to a trainer and we discussed what I wanted to achieve and he was very helpful and encouraging, so I signed up with Philip and I am starting to see major improvements in my weight loss and health and I am meeting some wonderful people along the way.

Fantastic experience: I've only been at the gym 4 weeks and the staff make u feel welcome and at ease especially Phil the personal trainer he goes at ur speed and understands u really well if u find it hard and he concourages u never to give up so thank you Phil x

Fantastic experience: The classes are great and Phill the pt is full of energy and keeps them fun

Fantastic experience: Alister is amazing his classes are incredible absolutely amazinf dude

Fantastic experience: Alister Sweeney classes on Thursday morning are brill. Full energy throughout the classes

Fantastic experience: I do legs bums and tummy Wednesday morning and pump Thursday morning both classes and instructors are brilliant, I'm vert much a beginner and am encouraged to take things at a comfortable pace for me, I used to get anxiety coming to the gym but these 2 instructors have made me feel comfortable to keep coming back

Fantastic experience: Really enjoyed Alister’s Pump class on Thursday. Good workout and great energy!

Fantastic experience: Really enjoying Matthew Johnsons legs bums and tums class on tuesday evening. Like the way he explains each movement so its easy to foĺlow, and makes the class fun

Fantastic experience: Had a brilliant class this evening “pump sculpt and tone” Alester Sweeney who took the class is an excellent instructor I am looking forward to having another class led by him. 10/10

Fantastic experience: Lovedddd this spin class. Me and my friend have been doing spin classes for a while now, and have both said Matts is our favourite

Fantastic experience: Alister is an amazing PT who has really helped me with my fitness and weight loss journey. He also teaches great classes which are always full of energy and motivating! I've also enjoyed Matts step classes the past few weeks. He explains the routines well and his classes are fun.

Fantastic experience: Pure gym Bentley Bridge is a friendly place. The staff are approachable with friendly advice. Plenty of classes to choose from. Spin classes with Matthew and Nicole are full of energy and get you motivated. Love it.

Fantastic experience: PT's are friendly and helpful. Definitely made me feel encouraged. I do particularly enjoy doing the step class.

Fantastic experience: Great spin class! We both really enjoyed it! :)

Fantastic experience: Allister is one of the best personal trainers here. His classes are fun do to and he pushes you to do your best.

Fantastic experience: Alister’s class was really good it was my 1st time doing a class

Fantastic experience: I've been coming to Alister's pump class for over a year, I thoroughly enjoy his classes. He explains all the exercises really well and I feel like I've had a good workout afterwards!

Fantastic experience: Alister 10/10 :)

Fantastic experience: I only ever do Alisters classes. He is the best instructor in the gym

Fantastic experience: Matt’s step class is amazing! Really well taught and so much fun

Fantastic experience: Alistair class is amazing...tough and very humourous

Fantastic experience: Alistar’s classes are the best

Fantastic experience: Matt’s step class is the best class in the gym

Fantastic experience: Absolutely love step classes on tuesday so energetic fun and we burn so many calories . Matt is very clear with instructions and definitely prefer him 100%

Fantastic experience: The gym is accessible, friendly and has a variety of equipment. Matt (manager) teaches some great classes which are fun and energetic. The team are great and passionate about what they do.

Fantastic experience: Alistair is really engaging during the class. He makes it enjoyable, and explains all the moves. He will check everyone has understood and will help those who haven't.

Fantastic experience: gr8 trainer and sessions he looks after us makes sure we are OK

Fantastic experience: Love Nicole's classes. They're fun, full and energy and definitely hard work! ❤️❤️❤️

Fantastic experience: Alistair’s class is amazing!

Negative experience: corrrr blimey what’s happened to half the machines I go from one to the other and none of them are working they need to sort themselves out big time it’s as if every weeki go, there’s another one out of order

Negative experience: Smelly, stuffy, changing rooms dirty

Positive experience: This gym is in very convenient location, just short hop from the shops. Unfortunately, it can get very crowded there which is the reason why I am not enjoying gyms in general. The toilets are not usually very clean and the machines are sometimes not in working order but no sign on them. There is many different classes available if you have the right membership. To register you need to pay registration fee, which is according to me unnecessary fee... However it serves well as a basic gym if you dont have much requirements or starting.

Negative experience: Tried to use this gym at various times (normally use PG in Bham) unfortunately BB is over crowded and unable to do a full workout. Equipment wise very good and clean

Fantastic experience: Enough equipment at any given time to do my exercise.

Positive experience: The equipment does the job so I have no complaints there besides some add ons for the cable machines seem to be missing. Could do with another smith machine as no matter what time your in there (I go at 5:30) it is always in use. My biggest issue is the hygiene of the shared water faucet...that thing has literally green stuff on it and would take seconds to clean

Positive experience: My go-to gym.. very clean and plenty of equipment. Just taken a star off for the length of time it takes to get broken equipment fixed. Staff are great and there is a nice atmosphere in there; so if you’re ‘thinking’ about joining a gym but feel you’ll be out of your depth, don’t worry everyone is very encouraging and helpful.

Positive experience: Great but busy

Fantastic experience: A serious company well organised. Possibility to be fit 24/7, the gym is never closed at any time. Staff is helpful too. Only problem is too busy in day time. Best to go between 8pm and 6am.

Negative experience: it’s not a bad gym, equipment is good. but most of the members are morons. walking around the place with invisible lat syndrome, behaving like infantile wannabe-gangsters after they’ve “trained” for 2 weeks. this is more a criticism of wednesfield being full of pond-life, but it’s brung the gym down immensely.

Negative experience: Have been a member of this gym for a several years. Staff is adorable and location is beneficial. However, I've ended my membership as many machines were broken and just after the fix they were getting out of order again. Lots of equipment have a visible rust on it, which makes sense as they were not renewed for several years. The hygiene in women toilet/shower cubicles is shocking. Bins were always full of trash and often no toilet paper available. Shower cubicles were full of hair and other dirty spots. As a customer I also would be happy to see some nice photo zones with lighted up mirrors. Female changing room doesn’t provide this opportunity and the lighting there has been highlighting all imperfections. It was sad to cancel my membership, but money I was paying didn’t alight with the service provided. Wish Pure gym all the luck and hopefully, there will be some improvements in the future, so I could come back as a happy customer.

Fantastic experience: Nice clean gym,decent atmosphere and plenty room.wasnt too busy and lots to use

Negative experience: Few exercise equipment like stepper and other don’t work be out of order for weeks waste of money

Negative experience: Too many machines aren't working from a long time. They don't care about coutmer and their routine exercises.

Positive experience: The best pure gym I’ve been to the staff was nice positive great atmosphere the classes and equipment was amazing freindly managers but 1 floor is a downfall but other that that it’s a great gym

Positive experience: Great accessibility, shame equipment is dated. Good glasses

Negative experience: To many machines are out of order. Today, I counted 5 absolutely disappointed. Why pay a full subscription for such poor service. Please sort it out ASAP. These machines have been out of service for over 3 weeks.

Fantastic experience: Never want in Was picking up a person But she said its good

Fantastic experience: Put thinq on weeb site that thay don't do

Positive experience: Its ok, sometimes really busy.

Fantastic experience: Clean and tidy with supportive professional staff. Good choice of classes at a reasonable price

Fantastic experience: Wonderful gym, easy to use clean etc

Fantastic experience: Lovely place, just been refurbished and looks better than ever, good selection of weights and machines, very clean

Fantastic experience: Clean environment.

Negative experience: Gym is OK, constant pointless emails are annoying and you won't stop sending them despite unsubscribing.

Positive experience: Great range of equipment. Staff friendly and welcoming. Too many people at times

Fantastic experience: Trying to get fit, it's always busy but plenty of equipment.

Fantastic experience: Great gym. Reasonable price. Friendly staff. Plenty of equipment. Open all hours. The rest is down to you and your commitment and motivation.

Fantastic experience: Good Place. Helpful Support staff.

Positive experience: Good gym with lots of equipment but one of the busiest gyms I have ever used. Between 5 and 7 is ridiculous it's a big gym but just too many people. Having to wait to get on a machine then one minute later being tapped on the shoulder and asked how many sets you got left.

Positive experience: Overall an excellent gym which has all the equipment and weights you could use. Granted the dumbells are often in the wrong places and you sometimes spend a few seconds looking around but this is down to a few lazy people who obviously don't know gym etiquette, also it may be worth labelling the weights on the rack so people know where they go. My only real gripe is with the showers.. hair hair and more hair, razors left inside the showers. This I believe needs to be looked at more by management ie 30 minute checks and cleans by staff. It should also be stated that people shouldn't shave whatever they do shave in the public shower, it's not exactly welcoming or hygienic.

Fantastic experience: Good franchise gym always clean and good facilities not to busy In the mornings either.

Positive experience: Good gym facilities

Positive experience: First time in this gym ,clean and has plenty of equipment, changing rooms and showers good ,will be back

Fantastic experience: Great staff, great equipment, great vibes, great classes, and great members! Highly recommend this gym... ✊

Negative experience: Holiday closing and opening times over the festive season should be clearly accessible ..cant get a straight answer via internet, phone or any signage in gym

Positive experience: Not a bad little gym for the price with the added bonus of being open 24/7,so far so good

Fantastic experience: Nice place to be Everyone respectful of one another space, Nice and friendly instructors who are always smiling and ready to help, Clean always and equipments well looked after. Timely classes and spot on. I love pure gym and I'm sad because I'm relocating from the Bentley bridge area soon, I will miss this gym and I hope to find a gym like this in my new locality.

Fantastic experience: Great place to go and amazing training and classes with Phil Lay. Great trainer and all round good guy. Looks after his clients,.classes are fun and engaging

Negative experience: Was good a few years ago don't bother now cant even fix the hole in the roof and machines don't work for months

Positive experience: Great gym and lovely staff but I wish they would dispose of whatever small dead animal is decaying inside the women's sinks

Fantastic experience: I love this gym. Its clean, it's looked after/managed well. Clean and fully working equipment. Yesterday there was a lovely staff memeber/ lady holding a class around 8amish, I believe it was...she made me want to join her class bcus she was so friendly but unfortunately I had to leave. My main gym is in bham Broad Street. They could learn so much from this gym. Wish this was my local and main gym . Does get very busy tho

Fantastic experience: Value for money and the 24 hour opening suits as I need to work out at 10.00 / 11.00 pm. It's always clean and tidy and when I occasionally visit in the day then staff are always friendly and approachable. What I particularly like though is the fact that unless you opt for a personal trainer, you are just left alone to workout.

Negative experience: UPDATE AS OF 5th Sept 2023: Unfortunately the gym had to be dropped to a one star, over the last few months an exceeding amount of equipment is broken and cannot be used. Whilst i understand this is part and parcel, the gym just do not seem to be getting anything repaired, things have been broken for months now and is just unacceptable when you are paying for something you are not getting. First time using the gym and was surprised at how small it was, but did enough and if you go at the right time it is fine, but I imagine at busy periods you will end up leaving due to lack of machines. The place is kept very tidy and on top of and everyone seems to respect each others work outs. The music in the gym could be alittle better to help with that mental motivation. Overall it is decent and fine if you use it late. After using it a couple months I have to say another big issue is the constant smell of sewage in the mens toilets when your by the sink washing your hands. At first I thought it was someone had too much to eat bit the smell is constantly there no matter the hours and when the toilets are "clean" .

Fantastic experience: Airy, not overcrowded, staff and members are friendly. Immaculately clean, tonnes of equipment.

Negative experience: I have just updated my plus membership and keep txting and emailing to aarti Patel that how to take my guest inside the gym. And trust me she not bothering at all. I wouldn’t give either one star.

Positive experience: Good Gym. Friendly staff, only down point it is full of school kids hogging machines but not much they can control about this

Negative experience: I don’t know why but you guys turn off the wife and now nobody could use it only “PureGym staff” and password nobody knows, big L

Positive experience: Not a bad place when quiet, just go there and get on with your work out. Can get hectic at peak times so try to avoid those. Overall good price monthly

Fantastic experience: Big gym lots of equipment and friendly staff

Positive experience: My experience at pure gym was extremely good i would definitely recommend it to others

Positive experience: All good so far. The only problem is the "no bags on the floor" policy. Not even small bag used to carry the gym gear(deadlifting straps, knee sleeves for squats, chalk, clippers, belt, car/home keys, phone). Leg day: belt, knee sleeves, straps, chalk, phone, maybe clippers. It's more messy to carry all that without a bag than with a bag....

Negative experience: Air con upgrade is worse than the one they replaced, big shame as its not a good workout experience.

Positive experience: Million times better than Wolverhampton South. I'm switching home gyms to Bentley Bridge!

Fantastic experience: Friendly atmosphere, good location

Positive experience: Spacious, well equipped gymn. Accommodates fairly large number of people. 24/7 opening hours.