Snap Fitness Leeds Wellington St

Negative experience: The gym is nice and not very crowded. My issue is with the cancellation policy, like for example, if you want to cancel in December, somehow you have to inform them before November. I was informed that you should inform them at the beginning of the month when i signed up, but it turns out you have to inform them before the month starts. So I'm gonna be charged the full amount in December even though I'm travelling halfway throughout December. Really terrible cancellation policy, because of it I won't come back again. Otherwise gym is nice, just cancellation policy ruins it.

Fantastic experience: This is the best gym I’ve been to in the UK. The other big commercial gyms like JD and pure gym have big unruly crowds, dirty environment, and faulty equipments but snap fitness is the exact opposite of it. The people there are very friendly, working professionals, and kind. The gym is very clean and well maintained. The only con is the lack of equipments here but I’m okay with it since the pros outweigh the cons easily. The other reviews mention that the cancellation policy is tricky here. I disagree with that. All you have to do is go to the reception and tell them you want to cancel 45 days before you leave the gym to avoid being charged.

Fantastic experience: Expetacular

Negative experience: Don’t join this gym. Customer support is rubbish I emailed quite a few times about cancelling my membership and getting refund. They cancelled it quickly without telling me but didn’t inform me about refunding or anything like that I sent them couple emails and they haven’t replied yet. Quick to cancel my membership but avoiding refunding me

Fantastic experience: Please kindly be advised that Snap Fitness Wellington Street is a fantastic space for those looking to start their gym journey and for experienced gymgoers alike. Located a handy 5 minute walk from Leeds Train Station. The ease of access to the clean and well maintained facilities is only the icing on the cake. With the tag-team duo that is Connor and Rumen, I can't attest enough to the wholesome and enthusiastic environment they have fostered. Rumen for instance provided a basic training plan on my first day in the gym, and has continued to provide helpful tips and advice which I have utilised over the months I have been visiting. Personally, I have seen a huge improvement to my physical and mental wellbeing visiting the Snap Fitness gym, and note that many of my colleagues who also visit feel the same way. With a wide range of equipment that is easy to use and a team that has fostered a welcoming and positive environment, I can't recommend the gym enough. The social aspect is also a lovely addition, as there's no better way to finish a busy day of work in a place that you can both have a laugh and train hard in.

Fantastic experience: I can't say enough positive things about Snap Fitness and the fantastic team, especially the gym manager, Connor! From the moment I joined, the atmosphere has been nothing short of amazing. The gym itself is well-equipped with top-notch facilities, and the cleanliness is truly commendable. But what sets Snap Fitness apart is the exceptional staff, and Connor, the manager, deserves a special shout-out. His dedication and enthusiasm are contagious, creating a welcoming environment that motivates everyone who walks through the door. Connor goes above and beyond to ensure that members feel supported and encouraged in their fitness journey. His knowledge, approachability, and genuine passion for health and wellness make every visit to Snap Fitness a positive experience. Whether you're a fitness enthusiast or a beginner, Snap Fitness, under Connor's leadership, is the perfect place to achieve your health and fitness goals. I highly recommend this gym to anyone looking for a supportive community and excellent facilities. Kudos to Snap Fitness and a big thank you to Connor for making every workout session enjoyable and worthwhile!

Fantastic experience: Snap Fitness Wellington St redefines fitness with Manager Connor at the helm, offering top-tier equipment and an attentive staff. From state-of-the-art machines to a welcoming environment, the gym stands out for its commitment to member success. This is the first gym I have been to where not only can you have a great workout, but a great laugh as well. Connor's leadership fosters a strong community, making Snap Fitness more than just a workout space. Impeccable cleanliness and organization add the finishing touch, making it the ultimate destination for a premium fitness experience.

Negative experience: No staff onsite. Well, barely. How does that work with class pass and other apps. It doesn’t. Rubbish gym, old equipment, limited equipment, rubbish facilities, very disappointing and the standard is low.

Negative experience: Travelling for work and purchased a £9 day pass through Hussle. After walking across Leeds to get there for the ‘staffed hours’ nobody arrived. A member on his way in said by the time he’s leaving there’s usually still nobody there. Waste of time and money. Edit: can confirm by 8am (hour later) no staff on site

Fantastic experience: Good facilities, friendly atmosphere

Negative experience: I bought a membership two weeks ago. Since I was moving to another city，I requested for cancellation and refund(I have not collected the access card yet）. I have sent many emails and given them many calls. Still did not deal with my request. Bad experience！

Positive experience: Decent gym. Not staffed all the time. Strange changing room situation.

Negative experience: Nice little and handy gym in the office surroundings...sorry need to reduce the stars as cancellation policy is atrocious. Please read the cancellation policy before signing it as it wasn't very clear upfront. just reading the review and I am not the first, looks like many have reported the same issue, I went to gym only one day and fallen sick for 2.5 months but still cannot go, later thought of cancelling they say I need to serve notice and it is not 30 days, it is 30 days + the number of days left in the current month so if you plan to cancel in the first week of the month, notice period is 3 weeks+ 30 days....I paid £100+ for just one day gym, not worried about as partly its my reluctance to cancel but at the end when you decided to cancel its horrible 45 days notice. very very ridiculous, not sure even they do that properly as one of the comment below suggest it is kept charging even after submitting the form long time ago.

Fantastic experience: نادي جيد

Fantastic experience: Clean as a whistle. Huge array of gear.

Fantastic experience: I’ve been to Pure gym and The gym before but I can assure you that Snap fitness is a great place to workout! This place is equipped with right amount of training equipments. The bathroom is always cleaned and I never had experience where I thought of not taking a shower over here! The best part about this place is that on weekends it’s like your personal place to workout, absolutely peaceful way of doing things. Value for money!

Negative experience: I asked to unsubscribe, and even sent the forms with signature that I wish to stop my subscription, but I am still being charged. This is not acceptable! Please improve your service!

Positive experience: Not a bad space for getting a workout done but the cleanliness and maintenance of equipment has gone downhill in recent months. There are some machines that have dirt and crumbs wedged between the seat. The lockers are useless with hinges hanging off. Half of the iron plates, on cable machines, are corroded and rusting. The seated leg curl machine is flawed beyond a certain weight because the lockout moves by itself since it isn't secured tightly. Certain members, or maybe one in particular, abuse the equipment which contributes to the chipping and rusted plates, the damaged leg curl, the loose cable machine etc. The place seemed alright during the various lockdowns but I understand now that was because it was mandated by law. Snap Fitness is yet another gym franchise that cares more about the revenue it generates over maintaining it's equipment by spending some of that money.

Negative experience: Decent equipment/space but the staff are poor at best. Claim to be staffed until 6pm but for the last 4/5 Fridays there's been no one there from 5. Very very quick to be on you if you miss a payment (even when it's their fault) but will take as long as they can when addressing actual issues They're nice guys, just poor at their job

Fantastic experience: Small but well equipped gym, very clean. Friendly and helpful staff.

Fantastic experience: Iv been to many gyms and I always get put off but this gym is the best Iv been to has everything you need I find the staff here are really easy to get on with and helpful

Positive experience: These guys say you can cancel at anytime. I have asked them to cancel my subscription because I haven't been for over 4 months and paying. I was sent a form to fill and told its a month advance notice. What a mess!!!

Positive experience: Clean gym, great staff. Just need more kettlebells then happy days

Negative experience: Avoid at all costs, gym is okay but small. Staff are not helpfull.

Negative experience: Too expensive for what they offer

Negative experience: Gym is good, however the guys at the reception are miserable. I think the gym needs to recruit fresh faced girls who know how to spread positivity around. Personal trainers are creepy, they need to learn to respect members' privacy, two stars only

Positive experience: Would give it 5* if the lockers were more reliable, otherwise I love the place

Fantastic experience: Nice atmosphere, good friendly staff.

Fantastic experience: Excellent facilities and friendly staff

Positive experience: Good gym, a decent variety of equipment available. Lovely private showers/changing rooms too. Gym equipment must be new as sweat allowed the red from the leather to run into a white t-shirt I was wearing and ruin it, so wear white with caution!

Positive experience: Usual budget gym offering, cardio machines and free weights. Staff are friendly and approachable

Positive experience: Very few lockers and changing rooms. Have to bring your own padlock. Also only one unisex (disabled) toilet, are you kidding me?

Fantastic experience: Great facilities

Fantastic experience: Loads of equipment and classes all the time and personal training

Fantastic experience: Great (new Dec 2017) equipment, great staff, classes included, good value

Fantastic experience: Very nice new gym, excellent staff and great modern equipment using the Matrix system.

Fantastic experience: Great gym and convenient location for those working in the area in Leeds Centre. A great range of classes available with brill' instructors. Plenty of gym equipment in relation to the number of current members.

Fantastic experience: Great gym

Fantastic experience: Brilliant facilities, really nice atmosphere, and the staff are always happy to help with anything you need!

Fantastic experience: This is the best gym i've been too! Awesome! Everything i wanted from a gym