The Gym Group London Chadwell Heath

Positive experience: Good gym for the price. Downside is that the gym does get very busy in the evenings and weekends. I have tried a few classes - they are not all great the only classes I have enjoyed are the classes run by Ibim. He puts effort into his classes, makes them enjoyable and provides a great workout!

Fantastic experience: The best gym in the world I am going since 5 years and enjoying .

Positive experience: Chadwell Heath Gym is a reliable and well-maintained facility that gets the job done. The equipment is modern and kept clean, making for a pleasant workout environment. While it can get quite busy during peak hours, the atmosphere is much calmer and more enjoyable during off-peak times, especially between 10pm and 7am. A great option for anyone looking for a straightforward and functional gym experience.

Fantastic experience: Victoria is a excellent trainer knows exactly what and how to make you work and use the equipment correctly. Really so friendly and always so helpful. Highly recommended.

Fantastic experience: Viktoria has the best class in the gym,,she is always positive and nice person

Negative experience: I’m here from last six months there is no incline bench for chest workout the only smith machine that never free for workout

Positive experience: Could do with upgraded cardio machines. Otherwise a great place to work out

Fantastic experience: Tried couple of gyms. This is better than others. Parking always available. 3 hours free ️

Positive experience: 24/7 Prices are also very reasonable A personal trainer is also available if required Clean Washroom Locker facility Hot water shower Changing rooms ...

Fantastic experience: Had a great experience at the gym group. I started PT sessions with Ibs and highly recommend him as a personal trainer. Really appreciate him for motivating me in achieving my goals. He’s really flexible and supportive. I really enjoyed our sessions together.

Fantastic experience: My review is for IBS personal trainer. I had 12 sessions with him and I have to say he’s amazing!! Very skilled, knowledgeable, professional and friendly. I learnt a lot during these sessions and he always made me feel comfortable and welcomed in the gym. I thought I wouldn’t be able to complete my sessions due to my working hours but he made it possible and i got amazing results.

Fantastic experience: Very good gym with great staff always smiling and welcoming. Viktoriya Kliucnik is a happy and friendly trainer. Makes you feel at ease while you work out but also knows just how to push you and get the best out of you. Her class sessions are fast spaced and has included different moves every week. She is truly excellent , skilled, thoughtful, and a pleasure to work with.

Fantastic experience: I have recently joined the Goodmayes branch, I always like to add a little dynamic training to my weight training by attending a class. I found Viktoriya Kliucnik’s extremely friendly, welcoming! Her classes an amazing way to get a full body workout, definitely feels like I have had a proper workout and am challenged. Highly recommended for anyone who wants to get an extra pump or is new to going to the gym.

Fantastic experience: Brilliant gym to train in always free equipment and the staff are professional and very helpful. Definitely recommend traing here

Fantastic experience: Big Thank you to Viktoriya...Her group classes were so helpful in achieving my fitness goals and staying healthy

Fantastic experience: Very good gym I found your personal trainer IBS very helpful , patient, good attitude and friendly. Ibs make me feel welcome in the gym because of his good personality, he’s also flexible with the money which is all people care about compared to the other two trainers I had before in previous gyms, he is a lot better. A lot improved also he organised my session day before step by step and what training we will do this day and he care about the client and also I can see he helps other members as well, I recommend him to everyone big thank you IBS and all the best. He also measure my bmi after completing the 12 sessions to know how much progress my body has made.

Fantastic experience: Great gym and great customer service. You can see the guys are really trying to improve the club, been a member for 5 years and the current team are doing what they can. Equipment checks and cleanliness has improved drastically. A machine is never out of service for more than a day or so and is fixed. The feeling of the club is really nice, Kris & Harry are doing a great job. New personal trainers have started and the club really is on the up. New equipment arrived 2 days after me telling the guys some had been missing so I can see they listen and act upon requests. Keep up the good work

Negative experience: Had trouble in gett inside. Pressed call bell and waited for so long about half hour. No one turned up. This happened to me twice. And it is very bad. Poor service I will not recommend this to anyone.

Negative experience: if i could give zero stars i would. im taken aback by how terrible this place is. filthy, unusable machines. poor customer service. it was my first day here and i'm never coming back. can't even ask any staff members for help (particularly the one pictured) as they look at you with a dead stare as if you've just committed murder. he looked disgusted that he actually had to do his job and show me how to use a machine (how dare i have the audacity to have him do what he's paid to do) this gym focuses too much on their cringy social media posts and jumping on every trending sound on tiktok rather than the quality of their gym and customer service. can't even adjust machines without feeling like you'll break them. old, ratty and crusty. numbers on machines are rubbed off so you don't even know how much you're lifting. machines are cheap tat that look like they have been bought second hand of FB marketplace.

Positive experience: Its a small budget gym, weights are not re racked but its good overall

Fantastic experience: Amazing place and good professional personal trainers

Negative experience: This used to be my favourite gym a few years ago lots of great equipment at the time. I’ve recently started using it since moving back. I have to say the restructure is terrible. They have very limited free weights and bars. Limited space and it’s still quite busy. They’ve reduced the amount of free weights they used to have and this isn’t reflected on their photos on their website. I have started using their neighbouring sites in ilford and Romford which are better equipped with weights and other equipment. I would suggest checking before joining. Disappointing is the hardly an appropriate word for how this gym has become over the years.

Positive experience: Ok gym, just too bad it's very busy Pros: - Wide range of equipment+ cardio machine - space for stretching, boxing bag and exercise balls. - 6 bays for barbell squats Cons: - Extremely rammed, off peak hours you have to wait around and peak hours just rely on luck for a machine - need easy access Sanitary wipes/spray, the equipment are just left there with sweat dripping - Needs more benches as it is quite popular - Need more clips, saw many people benching and squatting without safely clipping weights! Not sure if somebody decided to take the clips home - People don't re rack.

Negative experience: Awful gym - a lot of the equipment is faulty. People just come to this gym to chat. Staff members join them too and just have long chats. They should be spending that time improving the quality of the gym

Negative experience: Never been so can't give an honest review

Fantastic experience: More modern equipment and friendly atmosphere

Negative experience: Staff are extremely rude and unprofessional see the video

Positive experience: Good off-peak. People are ugly and smelly, so avoid peak hours

Negative experience: Very rude customer service. Staff named Harry not helpful at all, I had trouble getting in to the gym pressed the help button got no response. When I eventually got in I asked Harry why I hadn’t got a response from the help button he abruptly said he was busy. So much for customer service I said. He then started to give me attitude by huffing and puffing to fob me off. He then threatened to bar me from the gym. I told him I would report him, he just started swearing and said do what you want. The Gym needs to train there staff on customer service and support especially young guys who should learn to respect people twice there age.

Positive experience: Good gym with a vast variety of equipment. Battle ropes, a sled, boxing bag and kettlebells to plenty of the standard stuff: Benches, racks, weight plates and dumbbells. However, there just isn't even half the clips for the amount of bars and could be a safety issue with weights falling off. Does get very, very busy at peak times - more than I was used to at previous gyms! Not as bad towards the end of this period and absolutely fine if you know enough variations of the common exercises. Need to also sort the leaks out. Various places where there's water dripping and not great when it feels like it's raining whilst you're grass deep during a squat PR.

Fantastic experience: I've been there for 1 year

Negative experience: I wasn't able to be a member for long time. Someone hacked my pin and was using it without my knowledge. Therefore my pin got blocked. Talked to the gym staff who promised to unblock the pin in order to be able to change it, but they never got back to me. So I decided to end my membership. If they don't care about my money, then I won't be offering it to them. Really bad customer service. Why should I go out of my way to find time to resolve the issue, when the customer service should be helping me. And most of the gym equipment is outdated or often broken. Won't be missing it at all. Warning to others - watch out for PIN hackers, otherwise you won't have any happy thoughts about going to exercise.

Fantastic experience: Always a great experience at The gym group Chadwell Heath. Staff very friendly and helpful especially. Nice tidy gym!

Positive experience: It's oknfor a baby step gym mostly the ppl inside these 24-7 gym they don't know what they are doing

Positive experience: Stinks of BO 24.7 it's my local gym other then that. Always cold and stinky

Positive experience: Cheapest gym but very busy and people don’t re rack. But you get what you pay for, still very good.

Negative experience: The worse gym i ever been in . My bag got stolen from the lockers and stuff getting stolen daily . No one cares manager sitting in the office by the PC doing nothing . Always overcrowded no chance to use any equipment.

Fantastic experience: Victoria is such a nice coprative helps me in gym finding as well as she admitted my application to admittion in gym thanks

Fantastic experience: Been doing PT sessions with Junaid for about a month, happy to have found him as I’ve wanted to learn boxing and self defence, he definitely does push me !! Look forward to the classes every time and they get better each time. He’s helped with my knee pain and also helped my boxing skills. A great PT and very nice to talk to! Would recommend PT sessions with him. Thanks Junaid ! :)

Fantastic experience: The Gym At London Chadwell Heath is a super friendly environment. Both the team of trainers and the gym users, everyone seems fabulous! But I am going to give my flowers to one of the trainers, JUNAID. He is an incredible gentleman. Always available to help with either how to train for a certain result or what to eat to help achieve your goal. He’s very versatile and has accurate answers to almost everything fitness. He has helped and supported my fitness journey, gave me the push that I needed, and I am entirely grateful to him. The gym feels like home to me.

Fantastic experience: Highly recommend the PT Junaid at Chadwell Heath, really helped with my diet and gave me confidence in using weights/machines

Fantastic experience: never enjoyed that much boxing in my entire life with junaid such a amazing instructor

Fantastic experience: I have greatly enjoyed my box fit with Junaid PT

Fantastic experience: Great gym, great equipment! The manager Harry is a top bloke and always on hand to help!

Fantastic experience: VIKTORYA One of the best personal trainers in the GYM

Negative experience: Too crowded and full of mostly men at peak hours, only one instructor does a good class which is why everyone comes to his class, whilst the others seem half-hearted. Changing rooms are clean.

Fantastic experience: Very pleasant experience each time, Victoria was very helpful in settling me in. Will be a repeat!

Fantastic experience: Just met Viktoriya on my first day at the gym and she was fantastic! Super kind and friendly, she gave me a tour of the equipment and explained everything to me. Can't wait to get started on my fitness journey here. Thanks, Victoria!

Negative experience: Wow! My first time here. I understand it’s hard to police the weights at a busy time, but it was beyond shambolic. Weight lifting plates mixed with normal plates. What is with the clips ? 99% of them need replacing - couldn’t even get it clipped on. I just wonder which person was hired to plan the layout ? Leaving one cable machine downstairs compared to three upstairs ? Leg machines mixed with other machines. Machines out of order - cool that might have been during my visit but let’s hope those have been scheduled for repair. No air con on the top floor corner where the cables are ? Good amount of space - appreciate the colleague trying to tidy up but this is something for the users to do and it’s not thier sole job to do this. I’d say general equipment that is subject to wear and tear have passed thier expiry date and need replacing. I’ve been around plenty of gyms, but this one needs a good think through.

Fantastic experience: Today I visited The Gym Group at Chadwell Heath for the first time. The Gym Instructor Viktoriya gave me an induction, I was pleased with the communication and clearly explained how to use the equipment. Thank you Viktoriya

Fantastic experience: Chadwell Heath The gym is my happy place. I like this gym, it's always clean and safe. The staff is always friendly and helpful. I recommend this Gym for everyone who is for a healthy lifestyle❤️❤️❤️

Positive experience: The Gym Group is a popular chain of budget-friendly gyms with numerous locations across the UK, including several in London. Offering no-contract memberships, The Gym Group aims to make fitness accessible to everyone. With its 24/7 opening hours, members can work out at their convenience, fitting their exercise routines around their busy schedules. The gym facilities typically include a wide range of cardio machines, strength training equipment, and free weights, catering to individuals of all fitness levels and goals. Many locations also offer group exercise classes, providing members with additional workout options and opportunities for social interaction. While The Gym Group's focus is on affordability and convenience, some members may find that the atmosphere lacks the personal touch or amenities offered by more premium gyms. However, for those seeking a no-frills gym experience without the commitment of a long-term contract, The Gym Group provides a convenient and cost-effective option to pursue their fitness goals. Overall, The Gym Group is well-suited for individuals looking for a budget-friendly gym solution with flexible hours and a variety of equipment options. It's a solid choice for those who prioritize value and accessibility in their fitness routine.

Negative experience: The gym itself is Ok, but the payment system is daylight robbery. Even after changing my membership from full access to off peak, I was still being charged for full access but the gym will only allow off peak. I then tried to cancel with still 18 days pending, but as soon as I cancel direct debit, I can’t access the gym anymore. If you’re new, think twice before joining because they’ve got a very bad payment and support system

Negative experience: worthless according to its fees lack of machines like they have only one butterfly machine (chest workout) and more many things!!

Fantastic experience: The best gym that I have ever had the pleasure to train in all the staff are extremely helpful, would highly recommend The Gym Chadwell Heath

Fantastic experience: The best part about going to the gym is meeting Shanika ! Ever since she’s started working at the gym there’s been nothing but good vibes she is Kind, supportive, funny and always determined to get the best out of you and will definitely push you to get the results you want! She is a great addition to the team and I couldn’t imagine what the place would be like without her if you are in need of a pt she is the woman to go to! She also holds classes as-well so make sure you pop in and join !

Fantastic experience: Recently joined this gym and it’s lovely - nice staff and generally tidy. Started PT sessions with Shan who’s very motivating and plans fun but HARD session. It’s great. The Fit box class is also good !

Fantastic experience: I've recently started using this gym and always found it clean and welcoming. This was my first experience of going into a mixed gym environment but after having seen a whole array of diverse people in there, those nerves were quickly settled. I want to give a particular shout out to Shan's saturday morning sessions, now this is one PT who really knows how to get your heart racing and sweat pouring! It's garaunteed calorie burns and muscle toning with Shan!

Fantastic experience: The gym is well-maintained and clean.Trainers are experienced, friendly, and give good guidance.Personal training is recommended and helpful. Good atmosphere for working out. I can confidently recommend Junaid as a personal trainer.

Fantastic experience: Clean, friendly and amazing staff.. special shout outs to Shan who makes my gym visit that extra motivational and comfortable to be around.

Fantastic experience: The atmosphere in this gym is impeccable to say the least and The gym facilities are top-notch, with a wide range of equipment to cater to all fitness levels. The staff is friendly and knowledgeable, creating a welcoming atmosphere for members. Overall, a fantastic place to achieve your fitness goals."

Fantastic experience: Both staff and memebers are so friendly, such an amazing environment to workout in.

Fantastic experience: The atmosphere in this gym is impeccable to say the least and the staff have always been very great, friendly and helpful. The new equipment just added has been also top tier very much enjoying the 6 bay squat racks and pull up bars!!

Negative experience: This gym has become an absolute joke. I have been going to this particular branch for a number of years now, but in the last couple of months it has become so oversubscribed, I am unable to exercise properly and safely. This concern is widespread across the other members. The rearrangement of the equipment and machines is ineffective and unsafe, i mean who even decides to put a punching bag near a flight of stairs, maybe this interior designer got his degree during covid. The ground floor looks like a scene out of world war z with so many people queuing up to wait for their turn on the weights or equipment. Need i remind you that there is usually supposed to be a positive correlation between increasing membership prices and the quality of the gym experience. In this instance there seems to be the opposite at the expense of the members.

Negative experience: Worst gym i have ever been . Not properly maintain, cables were broke. I've tried two of the gyms of The Gym Group in East London both were worst. Went only one day and never tempted to go again waste of my money.

Fantastic experience: Shan ia an excellent instructor. Hard-core. You hate it when you do it but it's exactly what need and makes everyone feel welcome. No matter your level...

Fantastic experience: This gym is wonderful! The staff here are very friendly

Negative experience: Small. Over crowded and has not got enough weighted plates. The PT's no offence but they do not look like you should be giving advise about fitness when you don't show a good example. Also no air conditioning so upstairs smells.

Negative experience: I was a long term member of this gym (5+ years) and am at my wits end with the latest gym reconfiguration with the removal of the deadlift platforms and full size rack for small claustrophobic half racks which are dangerously too close. You will be unable to use them safely. The free weight area has been reduced in favour of an unpopular glute machine and space for a kettle bell rack. The gym is far too oversubscribed and is overcrowded; I am astonished the gym group have not recognised this as a health and safety violation. The only bench press machine is in the gangway of the free weight area rendering it unusable for anyone who is interested in pressing serious weight. Placement of the machines are questionable and are far too close. The Manager Greg is grumpy and appears to have an ego issue complaining about banging weights and feeling the need to mention he was once able to lift that weight; It’s unprofessional. I cancelled my membership and recommend individuals avoid this gym.

Positive experience: Staff are nice and there is a good range of equipment. Location is perfect too. Reasons this is lower is because of the number of out of order machines and poor hygiene. Hourly toilet checks would be good as from the moment I arrived to the moment I left there was no hand soap.

Negative experience: Regular user of this gym. Unfortunately the upgrade has been more of a downgrade. Much better setting before. This renovation is terribly set up.

Fantastic experience: I recently experienced the new upgrade, and I'm thoroughly impressed the staff is excellent, and the new equipment enhances the overall experience. The cleanliness adds a refreshing touch. Highly recommend!

Negative experience: It would be nice if this branch could email the members to let us know when they're shut for refurbishment. Travelled all the way to this branch after work to be greeted by a notice at the door. Bit of a joke when Pioneer Point & Barking nearby manages to let it's members know. The gym will be closed for one week and I guarantee half the treadmills anyway.

Fantastic experience: Wonderful 24 hour gym with all the equipment you'll need. It is soon to get an upgrade which will further enchace it. Packed in the evenings.

Negative experience: I’ve been to this gym and thegymgroup Southend. For this gym to charge more than the one in Southend is diabolical. It’s incredibly small, and somehow it says 120 people compacted together is only 50% capacity. When in reality it is easily 100% with queues everywhere. The machine variety is limited, with only 2 bench presses yet 4-5 leg presses. It is incredibly unbalanced and I wouldn’t recommend coming here until more machines are added and the staff start being more active

Fantastic experience: It is a good gym and very well equipped .And also very polite gym manager. And lots of parking free parking for two hours as well.

Negative experience: Membership has been cancelled because of one worker, she like drama. So childish stuff, have to grow up before start work there! Manager prefer listen stuff which is not right. He is like a baby seater there. 100% discrimination. They should CHECK CCTV before decade who is right who is not! Manager was so excited when he said already canceled 900 members thats so ridiculous! Manager name is Creg I think.

Fantastic experience: This gym has great facilities and i really enjoy using the free weights and friendly environment

Fantastic experience: Amazing Fit pump class with Tristan. Good fun class with variety of exercises. Suitable for all levels.

Fantastic experience: Best gym I’ve been to !!! Staff are friendly and knowledgeable and always willing to help …. The machines are in good contains and all equipment is well maintained Great atmosphere to go in and smash your workout LOVE IT !!!

Negative experience: No offence but Smells like herb food, full house day n night.. feels like I’m in a different country . Weird place that location. Not a serious place. Trash customers

Fantastic experience: Great Management. They were so lovely when I had a problem. Especially Harry and Greg.

Negative experience: This gym need to improve lot, they don’t care this gym, they staffs are rude, the equipment is very poor, slowly slowly they increased the fee but never improve the environment. They are lucky enough not to have another gym around Chadwell Heath. The monopoly business giving them opportunities to earn money and giving very poor equipment and poor service, their products failed always and they don’t repair even week by week pass. I think they taking the opportunities. Nothing to say about it, the hierarchy people even don’t come to visit the gym, they should proper take care of the gym as we are spending money on it, they started under £20 pound now it’s nearly £30. But giving again poor environment

Fantastic experience: Staff are immense. Great facility

Negative experience: Perfect embodiment of what a gym SHOULDN'T be like! Tiny gym, very very very old equipment, poor maintenence! Lack of lockers, dirty washrooms! No tab on how many people are present at a time! I have been here at 10 pm, 5pm, 2pm, 8 am! Can never seem to get equipment! To be fair, I probably had more equipments at my house gym before moving here..so can't complain about more people..its probably the number of pieces! Only thing which is high in numbers is the prices! If you can, please go for PureGym or similar! The one in Romford was amazing, and this is literally a run down area with some equipments!

Fantastic experience: Great 24 hour access local gym great PTs Harry Deluca was very patient and inspired me to train well thank you all at Chadwell Heath

Fantastic experience: The lady with Red hair is awesome her classes are amazing such a nice genuine lady will definitely be going to her classes again.

Fantastic experience: Clean and friendly gym. Staff are helpful. Highly recommended

Fantastic experience: I have been coming to this gym the past 6 months, I was really scared of being judge or looked at on my first day. I am glad that these fears never materialised, the PT’s have supported me and guided me through all the equipment and correcting my form. The other users have also contributed to the gym atmosphere, everyone one is friendly! I wouldn’t have achieved my success without all the above factors in place. Definitely a fan of the classes, I highly recommend them. Thank you for being my mentor and cheerleader.

Fantastic experience: Great gym with all the essential equipment and a spacious weights area. The PTs and staff are all very friendly and helpful if you have any questions. Above all, super clean and a great selection of weights / cardio options! :)

Fantastic experience: Been going to The Gym Chadwell Heath for over 5 years. The facilities and equipment are great and the staff super helpful. They have a number of great personal trainers that help encourage you. In particular Bobby Banjo who’s been a personal trainer and coach there for a number of years and delivered results for so many people. I’ve been training with Bobby on and off for 5 years. When we first started he helped me exceed all my goals, going from 15+ stone to 12.5 stone. Through his workouts, meal plans and education, he changed my mindset on how to live a healthy balanced lifestyle. Im glad to say that Bobby’s become a good friend over the years and look forward to see what great results he achieves with others like me. Thanks Bobby.

Fantastic experience: Great gym and good new management. Enjoyed new classes, nice and clean environment.

Fantastic experience: Great gym and great AGM he helped me sign up and showed me around the gym with great enthusiasm. Top man !

Fantastic experience: Great facilities, friendly staff & managed really efficiently. Super approachable, I always look forward to my workouts.

Fantastic experience: Great gym. Very friendly staff and knowledgeable and experienced PTs.Greg has really helped with my fitness goals and i have surprised myself with what I’ve been able to achieve in such a short space of time under his guidance and encouragement. Highly recommend.

Fantastic experience: Clean, fresh & good equipment in gym. Greg is the ultimate professional - very knowledgable.

Fantastic experience: Excellent gym Harry and the manager are very helpful and have maintain the gym. Very friendly gym all trainers are nice, friendly and helpful.

Fantastic experience: Top gym, and that PT Tristan is so dreamy, always better to see him while working out!

Fantastic experience: Fantastic classes held at this gym. The personal trainers are very good at their jobs and professional on another level. Harry Deluca is a star! Always smiling and happy to help and the classes held by Sahirah & Becki are non-stop feel good. They make you want to come back. State of the art equipment and open 24/7 is soo convenient. Would rate this gym a 10/10!

Fantastic experience: Great local gym really enjoyed training here and catching up with the team Harry does great classes