Westhoughton Community Leisure Centre

Fantastic experience: Good outdoor pitch

Negative experience: Ok pool not dirty not clean.over zealous life guards who think they can swim better than me.my swimming awards plus life saving.when I take my child in swimming im forever being told I can't do this of some acne ridding teen with no life skills and inferior swimming against me.and yes I'm ex royal navy

Negative experience: I was charged multiple times in cash for one month at the gym, by Chris especially, with no record. But I heard someone else say "let's see how many times we can get him to pay for the same thing". He also told me he won thousands of pounds on Leicester to win the Premier League the lying git.

Negative experience: First time taking my 1 year old swimming last Friday, it was ok however I started off with ear ache at night time and I’m now in excruciating pain with an ear infection in both ears probably due to the water in the baby pool. I’ve been swimming several times before in different places and never once suffered with this, says a lot about the cleanliness of the pool area. I’m so glad it isn’t my son in this pain. Won’t be returning

Negative experience: Do not join this gym! I had a NO contact membership I gave notice to cancel but it takes 2 weeks for someone to look at the email for them to cancel your membership, in that time your next payment goes out it says they will refund you. Instead of waiting for that to happen I cancelled the direct debit and obviously stopped using the gym. 1 month on I have threatening emails and texts saying I owe them money or they will take it to court. You can’t get in touch of someone at the gym, it’s a joke.

Negative experience: Disgraceful do not bother joining, this place is a joke! If you have any membership issues your email will take 14 days to be replied to, if at all. What sort of functioning company takes that long to reply to an email? I stopped swimming because the pool originally offered adult only lane swimming, this changed and it was full of families therefore not what I signed up for. I asked to cancel my membership back in February and it has taken this long to now of been sent a debt company fine adding an admin fee on to the remaining balance they say I owe. My husband suffered a stroke whist I was waiting for a reply to my emails and I explained my circumstances had changed and I wasn't in a position to pay the cancellation fee, the response to this was absolutely nothing, no compassion, not even an acknowledgement, its disgusting.

Positive experience: Car park is absolute carnage but after that it’s a good facility!

Positive experience: Not enough parking in the car park a lot of the time, then restrictions in the local area so end up having to park far away. The changing rooms are really poor, lots of broken locks and quite dirty. The pools are fine though. Decent sports hall that can be booked for kids parties.

Negative experience: Absolute joke if you work, finish early afternoon and want to use the gym, packed with school kids - no limit or restrictions on how many are let in, they hog every piece of equipment and machine and you definitely cannot use the small changing rooms for a shower or a locker st these times either. Staff unwilling to help to resolve it, total waste of my time and money so congratulations on losing a customer - may as well stop adults using it in the afternoons to stop ripping people off - at least they'd know what the timetable would be then to access the gym when it's less busy.

Positive experience: Not enough parking spaces

Fantastic experience: 1st timer and really enjoyed the ease. Nice set up and friendly staff

Negative experience: Do not send your child here for swimming lessons. My children attended 1 lesson each and we took them straight out. The instructor, Emma, in my opinion is in completely the wrong job. Didn't bother to introduce her self or speak to me or my daughter before the lesson started. She literally pointed my daughter towards the armbands and told her to put them on. (My daughter was 4 at the time, very nervous and didn't know how to get the armbands on!). The lesson consisted of Emma stood at the side of the pool literally screaming at the children to kick their legs. Other than that, there was no other teaching going on. My daughter was absolutely petrified, didn't understand what Emma wanted her to do and cried the whole time. Emma didn't notice this at all as she was more interested in taking photos of the other children on her Ipad. Some of the children wanted to dive in at the bog pool. Emma instructed the children to get to the big pool and waltzed off, shouting "ive not got all day". My daughter, who was terrified, ended up stood at the pool crying her eyes out. Then it was time for my little boys lesson. He was 3 and again, very scared. Unfortunately, he wouldn't go anywhere near the pool and stood at the door crying. Emma didn't come over to us once throughout the whole lesson - we were completely ignored. We left and complained to the manager. After speaking to Farnworth swimming baths Emma is well known for this behaviour.They describe her as being monotone.... I would describe her as aggressive and rude. Why the leisure centre don't do anything about it is beyond me. She is in completely the wrong job and caused my children to both be even more frightened of swimming lessons than before !

Fantastic experience: I took my granddaughter for her first swimming lesson this morning and was really impressed. The lady on reception was very helpful and the lady who took the class was fabulous with all the children. I would definately recommend this pool for swimming lessons

Positive experience: Took my granddaughter water was very warm today in the pool but the showers need replacing very weak flow of water big let down?

Negative experience: Many people use dirty shoes in swimming pool and shower areas especially the life guards, staff and no one cares.

Fantastic experience: Nice gym but could do with a bit more cleaning especially the changing rooms and showers

Positive experience: I went for a casual swim only to get there and find it was lane swimming And children having lessons only a couple of lanes available. pool was so shallow at one end that I actually banged my knee on the bottom of it,,couldn't access steps due to the lanes, didn't like that spectators are walking through changing rooms in their outdoor shoes

Negative experience: Swimming if you are looking for a swimming pool with easy access think again. Changing rooms are tiny, absolute no effort made to help. Viewing area for swimming in the main pool is up x3 flights of stairs which is great if you are fit and able, if you have a small child in a pram think again or if you are disabled think again. The manager is by far the most unreasonable guy I've ever met. One swimming instructor (male) wasn't looking at children in the pool and my child would have drowned if my husband didn't scream from the Viewing area twice! My child lost all confidence at that point and cried at every lesson. This could have been avoided if he was paying attention. I would advise you to look at every other pool in the surrounding areas before using this one. They could be great if they just had a heart!

Fantastic experience: Fantastic leisure centre the staff and lifeguards are so helpful in all aspects of the leisure centre

Fantastic experience: Great gym facilities. Staff are helpful. Can always get on gym equipment. Personal trainers are great. Shower facilities. Air conditioned. Plenty parking. All equipment refreshed.

Positive experience: Great facilities. Gym, pool , squash , judo karate etc. Well trained and age appropriate staff. Would gave been 5 stars but parking was difficult.

Fantastic experience: Westhoughton leisure centre is an AMAZING gym. I've learned so much here that dwayne johnson, hulk hogan and Arnie ring me every day to get advice on weight training. It's hard to believe but John Cena wanted to train with me but I don't live in Florida. I told him to go train with Arnie or hulk but he said he wanted to train with me instead. Earlier this year, one of the cross trainers was squeaking and I've not been on the same one since, unsure if it just needed some WD40 or something else. It was quite loud as I could hear it through my headphones when listening to ZZ top: "...they come runnin as fast as they can, cause every girl crazy 'bout a sharp-dressed man..."

Positive experience: Not been just asked for information and got it straight away going to try yoga after Xmas will update then

Fantastic experience: Very good

Fantastic experience: Nice friendly staff, and excellent gym equipment

Fantastic experience: Staff make this place such a nice place to go - i generally attend for swimming in the evenings as the schools generally use the pool daytimes . Apart from weekends and the over 50s which was on a Thursday

Fantastic experience: Great friendly staff who have gotten to know me by name which is always nice, covid safe, clean up to date great facilities

Fantastic experience: Enjoyed my swim here as always

Fantastic experience: Its good

Fantastic experience: Very clean and safe ticking to the guidelines 10/10

Positive experience: Can only comment on the swimming on a Sunday at present. It is very busy especially near dinner time. Think ill aim for an earlier slot next week. However this may upset my Sunday lie in

Fantastic experience: Great facilities.

Positive experience: Car park is always rammed. Most times no spaces left

Positive experience: Good induction and free off-peak entry for over 65s

Positive experience: Nice centre limited availability in day aqua aerobics held in small pool. Great class but pool to shallow for me

Fantastic experience: Squash courts

Positive experience: Kids are really enjoying their swimming lessons here.

Negative experience: Swiiming lessons are main reason we come here and they're just getting worse and worse. Too many children in a class resulting in a poor lesson for them. 10 children to a level 2 class is far too many in my opinion. Cannot fault the teacher as she is trying to do her best. Will leave it a few more weeks to see if the situation improves, but currently far too busy!.

Fantastic experience: Lovely place Always looks clean and tidy Well presented staff happy to help anyone

Fantastic experience: Nice, clean place.

Fantastic experience: If u ever want to join a gym I would recommend joining here. Staff are really helpful and friendly and know what they are talking about regarding health and fitness

Fantastic experience: A great place for all ages

Positive experience: Great pitches to play football

Fantastic experience: Take the baby who is 7 months to tadpoles swimming and he loves it

Positive experience: Good facilities and great staff.

Fantastic experience: Wonderful place

Positive experience: I go to the gym here, the equipment is great could use a couple more machines for abs though

Fantastic experience: Friendly staff and good facilities

Positive experience: Just been for a swim for the first time in a while. Changing areas were nice and clean. Pool was a nice temperature and clean, also not too busy. The showers could have a bit more pressure in them but I have very long thick hair so probably OK for people with more manageable hair. Will be returning.

Fantastic experience: Great place, good price and very helpful staff. Highly recommend.

Fantastic experience: Great pool - showers ok but could be better

Fantastic experience: Basic but good

Positive experience: Visit at least three times a week, and no complaints about anything.

Positive experience: Outside pitch excellent

Positive experience: Nice and clean

Positive experience: Gym, swimming, tennis, badminton, gymnastics and much much more all under one roof and reasonably priced!!

Fantastic experience: Cracking facilities we used the 3g pitches at the back which where a great condition

Fantastic experience: Good gym,

Positive experience: The gym is small but there is plenty of equipment the staff are friendly and the trainers are helpful

Positive experience: Gym, 2 pools, large lit astro turf pitchs. Home to Bolton Canoe Club during the winter months.

Fantastic experience: Staff really friendly always clean! Nice place

Negative experience: Changing rooms and shower areas are usually filthy. Food and dirt on the floor in the changing rooms. Swimming lessons are of a poor standard . Staff look to be just going through the motions with no real interest. Would not recommend if you are looking to use. Much better and cleaner swimming pools in the local area.

Fantastic experience: Great service,and friendly staff.

Fantastic experience: Friendly staff and great gym and pool

Positive experience: Took my son swimming here whilst my wife had an appointment in the area. Staff were friendly and helpful, the changing rooms and all the pool area was immaculately clean and we had a good time. We visited around lunch time on a Saturday and it was quiet, although there was a big England football game that day which may have otherwise occupied people! Would recommend this swimming pool, thanks

Fantastic experience: Excellent staff. Great facilities. Clean, neat and tidy

Fantastic experience: Good gym staff are great

Fantastic experience: Great pool

Fantastic experience: Excellent facilities and reasonably priced

Positive experience: Good variety of activities

Negative experience: Update: Have removed a star for the rudeness of the staff this evening. On 06/02/19 there was a power cut in the pool and sports hall, however the entrance and gym were still lit up so there was no way of knowing this until you were inside. We were met by who i assume was the general manager (only one in a shirt other than the receptionist) who was greeting customers with "Thats not on, there is no power. You will have to go in the gym!". No courtesy, no apologies for the situation just a turse, one line response. He then went back to ignoring customers and laughing with the pool staff. I dont think his attitude was called guven the situation. Not impressed at all given that me and my partner pay for membership here.

Fantastic experience: Cheap friendly and clean

Positive experience: All a bit bizarre with all the covid-19 rules in place but good to be back

Positive experience: Well equipped center.

Fantastic experience: Great facilities and good parking space. Sports hall is a good size and weather pitches excellent. Nice friendly environment.

Fantastic experience: Good gym and plenty to do

Fantastic experience: Great facilities...

Positive experience: Very high quality outdoor football facilities

Positive experience: Great place. Good quality gym

Fantastic experience: Wow, just found this place and it’s brilliant. Hidden behind the school is a great little centre with great facilities and family friendly. Staff are very polite and everywhere looks clean and well maintained. Definitely my new swimming centre of choice. So impressed I took all these photos.

Fantastic experience: All aminities you need

Fantastic experience: Best footy 3g pitches in all the land

Fantastic experience: Great place to go whether you want to go to the gym, do Zumba, swim or play tennis; it is a state of the art facility with a community feel.

Positive experience: Good facilities, let down by terrible car park. Nowhere near enough spaces for the amount of people using the place

Positive experience: Clean. 2 pools and gym and sports hall

Fantastic experience: Excellent all rounder .

Fantastic experience: Great facilities

Fantastic experience: The gym is helpful freindly exellent eqipment good advice when u need it exellent all round

Positive experience: New astroturf pitches ain't half bad

Positive experience: Really helpful staff, clean, great facilities and reasonable prices for long term bookings

Fantastic experience: the pitch was brilliant couldn't be better really

Fantastic experience: Great facilities and friendly helpful staff

Positive experience: Squash courts could do with some updating, the floorboards are in a bit of a shabby state but helpful friendly staff.

Fantastic experience: A great Leisure Centre full of specialist equipment and just been renovated.

Positive experience: Nice facility for a lot of sporting activities pity about the changing and showering it let's it down.

Fantastic experience: Very good friendly great people x

Fantastic experience: Great gym for great value. Friendly, helpful staff and brilliant gym classes. Recommended to anyone.

Positive experience: Nice pool reasonably warm

Positive experience: Facilities reasonable but some staff can be rather ignorant

Fantastic experience: Loads to do, lots of classes and prices very competitive