
Little Jannah Organic Hair & Beauty Spa (Ladies Only)

Information about Little Jannah Organic Hair & Beauty Spa (Ladies Only)
SW16 3QF, London
Opening hours
- sunday: (closed)
- monday: (closed)
- tuesday: 10:45-18h
- wednesday: 10:45-18h
- thursday: 10:45-18h
- friday: 10:45-18h
- saturday: 10:45-18h
Our comment from FitFit UK about Little Jannah Organic Hair & Beauty Spa (Ladies Only):
Welcome to Little Jannah Organic Hair & Beauty Spa, an exclusive ladies-only sanctuary located in London, United Kingdom. Our spa offers a serene environment where visitors can indulge in a wide range of organic beauty treatments. Here are some of the highlights as praised by our satisfied customers:
- Clients rave about the knowledgeable and friendly staff, particularly Naz, who is known for her exceptional hair care tips and warm demeanor.
- Our organic products contribute to a healthier experience, ensuring that your beauty treatments not only look good but are good for you.
- Many women appreciate the calming atmosphere and the professional services offered, including haircuts, waxing, and massages.
- We are proud to provide an environment where those who wear hijabs can feel comfortable and welcomed.
- Customers often express their satisfaction with the results, from lovely hair highlights to soothing pedicures.
However, we take customer feedback seriously and are continually striving for improvement. Some guests have expressed their concerns regarding service consistency and pricing transparency. We are committed to addressing these aspects to enhance the overall experience for all our visitors.
Join us at Little Jannah for a delightful escape tailored just for you. We look forward to pampering you soon!
Little Jannah Organic Hair & Beauty Spa (Ladies Only): Opinions
Fantastic experience: I had a great experience at Little Jannah! Naz was amazing, such a knowledgeable and warming woman❤️ you know you’re in good hands when the stylist is giving you genuine hair care tips and not trying to sell you products from their shelf! Can’t wait to come back. Highly recommend to all the ladies! X
Thank you so much really appreciate the love ❤️
Fantastic experience: I have just had a mini pedicure at Little Jannah. I love that everything is organic and found everyone to be friendly. I now have nice toenails again! Thank you
Fantastic experience: Lovely experience and treatment for my damaged hair. Had great conversation in a stylish and professional environment. Was also offered drinks too! Was also given very useful advice for my hair. Will definitely be back in a few months!
Fantastic experience: The best place to get your hair done in London. The team are fantastic and I've never received so many compliments on my hair. It's the only place I'll go to in London now. I also love that they only use organic products. The quality of my hair has improved significantly over the last two years and I only have Little Jannah salon to thank :)
Positive experience: Thank you Lauren for a magical facial and Nasreen for taming my eyebrows . Lovely service .
Fantastic experience: First waxing experience was great
Fantastic experience: Music was nice added a calming effect, staff were lovely and the overall vibe and atmosphere was relaxing and stress-free. The prices were pretty reasonable aswell would defo recommend.
Fantastic experience: Had a really great experience here, got my hair done a few times here but never left a review before. The stylist there is super friendly and all the workers are very nice which makes the experience in any treatment you get that much nicer. This is my go to spot for all my treatments: hair, waxing, eyebrows -you name it they have it all :)
Negative experience: Review update 01/02/2024 I would like to underline the fact that I did not write the review below to get a refund, I wrote it because I was dissatisfied, and I would like to inform potential customers of the risks they might encounter by seeking your services. I feel that it might be problematic that the hair stylist mischaracterized my hair and therefore suggested the wrong hair treatment. In addition, As mentioned earlier, my hair was inadequately blow-dried and flat-ironed while my roots were damp, you should NEVER flat-iron wet hair regardless of the hair type, subjecting wet hair to heat styling tools can lead to disastrous consequences. Furthermore, it is crucial to possess the necessary experience and knowledge to care for Afro/Somali hair properly which I don’t think you possess. Otherwise you end up mistreating the client’s hair like you did with mine. In conclusion, it is unacceptable to book clients when you do not have sufficient time and or knowledge to provide them with the attention and care they deserve. I left the hair salon traumatised and tearful. I wanted hair treatment as in a cut & blow dry. I was told my hair was to “Afro” to just blow dry it and that it needed silk press. The stylist complained that my hair was too long and she needed more time to silk press but did not say that she couldn’t do a silk press. The stylist proceeded to blow dry a small section of my hair for what seemed like 2 min and flat ironed it while the roots were still damp. My hair started to sizzle and smoke and it then smelled like it was being burnt . I pulled away and told her what was happening and she said that it was okay because she put oil in my hair and the iron was going to dry the damp parts of my hair. I have never seen a professional stylist not completely blow dry hair before going over and over again with a flat iron knowing that it was damaging my hair. My hair was not combed out or sectioned for a trim and it only took 5 min if not less. I’ve never had anyone tell me my 3b/3c fine curly hair was too “Afro” for a blow dry. I paid £73 for the worst hair treatment I have ever had. I’m not sure what I’ve paid for cut and blow dry or silk press, because my roots were curly/brittle and breaking when I got home. I wanted to treat myself to a nice self-care day, and it ended up being disappointing and depressing.
[Updated response]: "We've provided a full refund and addressed your concerns with explanation to your disappointment. However, at the Risk of sounding unprofessional its important for us to bring attention to our future customers that we dont value feedbacks made by such customers who have strong beliefs in unacceptable "conspiracy" theories or discriminatory Rascit comments made towards certain group of people during their session at our salon. We value all customers but cannot accommodate those who engage in such behavior. Thank you for your feedback. You are welcome to take your business elsewhere." [Original] :Thank you for your feedback. In response to the concerns raised, we'd like to clarify that our client was explicitly queried about hair length and type during the booking process, with the information provided indicating shoulder-length soft curls. However, upon the client's arrival, it was revealed that they had long, coarse Afro-Somalian hair. Given our stylists' back-to-back schedules, redirection of the client was not feasible. It is crucial to acknowledge that clients often opt for a lower-priced treatment while expecting results akin to a higher-priced service. Our stylist, despite the unexpected challenge, exerted her utmost effort and skill to meet the booked specifications. Managing Afro-Somalian hair demands considerable time and energy. Noteworthy is the stylist's complimentary straightening of the hair, exceeding the booked service, all documented on CCTV, along with the client's apparent satisfaction. Furthermore, the client was advised on a silk press booking for an enhanced treatment, ensuring ample time for optimal results in future . To demonstrate goodwill, the stylist voluntarily applied a discount at the till, which was visibly acknowledged by the client on CCTV. Looking ahead, we recognize the need for improved training for our front desk staff to avert similar booking misunderstandings. We appreciate your understanding and will continue to strive for excellence in our services.
Negative experience: Booked a massage for two over the phone for myself and fiancé, as our usual Emma Wilson's were fully booked. Arrived for our appointment and the door was locked, we called the numbers on the front of the door 4 times and no on answered. After 10 minutes a lady came and opened the door, without an apology. She asked me if the other person is coming soon, I replied we are both here and gestured towards my fiancé who was standing next to me. She said we don't let men in and wasn't that relayed to me on the phone, to which of course it wasn't as I had booked and paid a deposit for us both. I said said we'll I will need to cancel and have my deposit refunded and the lady said I would need to come back on Tuesday. I do not live in the local area so that wouldn't have made sense. I offered to take my deposit back in cash. Suddenly, another staff member said she will call the manager and she then offered to put the refund onto my card. Terrible customer service, a wasted journey for something that should be clear. Would not recommend. If you want a friendly, professional spa go to Emma Wilson's in Streatham Hill.
Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you may have encountered during your visit to our spa. We apologize for any confusion you experienced during your visit. As our website clearly states, we operate as a ladies-only spa. During the phone booking, it wasn't mentioned that the massage was intended for a man as well. Nevertheless, we handled the situation professionally and promptly provided a hassle-free full refund of your deposit. If you have any further questions or concerns, please feel free to reach out to us directly.
Fantastic experience: So glad i found this place Its an Amazing salon for hijabis ! All staff there were lovely and the hairdressers gave me AMAZING results! Looking forward to going back
❤️
Negative experience: A few days ago I went in for a back wax which I only asked for half back done along with the back of the neck to be told one price of £20 for whole back and neck then to be charged £25.30. Not to mention the hidden smirk the lady had when proceeding to take the payment. I really dislike such scam services it’s really disgusting. First time I’ve had this happen to me. Really disappointing more so that they done such an act on the month of fasting. What a shame. Won’t be going here again. I didn’t say something there and there due to the fact that they were fasting and let them think I hadn’t noticed. Please triple check the price you’re given not to charged extra after.
Firstly we would like to apologise where human error has been made . We have looked into this and taken screen shots of the conversation via whatsapp for your appointment the price quoted to you was £20 for a full back with neck price which is what you asked for. which is a new client price and on our system it is £25 . Which is what you was charge. The therapist doing your treatment and taking payment did not know if the conversation price you had been offered and made the mistake of simply taking payment as is on the system . . As for the smirk we can’t comment as Allah hu alim should give benifit of doubt specially during Ramadan your welcome to come and receive your refund no problemof £5
Negative experience: Mediocre treatment and wouldn’t recommend or go back - you can get better treatments elsewhere for a much better value and honest price. Also - beware the prices advertised on their webpage is wrong!! Got charged more than what the website price is. I asked why this was the case and the owner said every time they update their webpage prices they get hacked and there’s nothing they can do about this what a lie. How can you not do anything about this? Loool. Do you expect people to believe this? Loool. Please be transparent and honest in your business especially as a Muslim owned business. Raising your prices is fine but you should let customers know and advertise this asap wherever your prices are stated - especially a website and ALL social media that you have. This should be an absolute priority in light of these “hacks”. It’s not hard to have a header or a notice to say that prices have risen. Even update it on google so people are not falsely misled. It’s false advertisement and not being honest in your business and you will be met with angry customers. While I may have been able to afford the increased price (that was not advertised) someone else may not be able to! Be honest and transparent and you will see more barakah in your business. The owner needs to work on her customer service as she comes across as very passively rude/judgemental and now dishonest. I felt very uncomfortable when I was paying and leaving. The other staff members were nice.
Fantastic experience: Little Jannah is a local gem!! 2 mins walk from Streatham Common. Naz and Lauren made me feel welcome and relaxed. I've been for massage, wax and eyelash lift/ tint; the service is wonderful, only organic products used, affordable prices, and friendly staff. They also do hair and spa packages to try, so I'll definitely be going back - 10/10
❤️
Fantastic experience: Nas always does an amazing job with my hair. My highlights are always on point. Thank you so much!!
Negative experience: I never, ever wrote critical review in my life but this is just too much. I got lash lift service here and I was so shocked and horrified after seeing the result. The lady was very nice and friendly but some parts of my lashes were lifted and other parts weren't. Even the parts that were lifted weren't even properly lifted. Lashes were sticking out in diffent directions and some parts were stuck together. I've been doing lvl for the past 3 years and had visited different salons but I've never seen result like this. I don't know about other services, but do not go here for lvl.
Fantastic experience: Great experience at Little Jannah - Organic Hair and Beauty Salon! The team is competent and professional and their kindness is touching. The atmosphere is quiet and relaxing and I felt comfortable all the time. I cannot thank you them enough for their friendly attitude and willingness to make me feel good. Look forward to come back.
Fantastic experience: Great place for getting top quality salon treatments without worrying about taking my hijack off . Highly recommend, Naz , the owner is very friendly and a fountain of knowledge with health and beauty .
Fantastic experience: Really excellent service. My waxing was PERFECT. I will always return there
Fantastic experience: I had a pleasant experience at Little Jannah and have booked to return. The owner who washed, cut and blow dried my hair was incredible. She was very gentle when I had my upper lip and chin threaded leaving me with smooth skin. I love my new look since I had lockdown hair. She was attentive, customer focused and provided beneficial tips to maintain my overall health. I recommend people to this wonderful salon. I look forward to my next visit.
Fantastic experience: Went for a haircut last week and I’m really happy with the cut. Owner who did my hair was really lovely and did a great job. Will definitely be my new regular salon.
Negative experience: Haircut wasn't what I asked for. Didn't put layers in and cut far too much off. This took almost 2 hours as the owner was too busy moaning about her ex which I had no interest in
Negative experience: 3 hours in the salon to get a wonky haircut and the worst highlights I've probably ever had (think 90's girl band but with 1cm roots)! The salon wasn't the cleanest either and I'm not sure why there was a very large pile of hair on the floor rather than in the bin. Wouldn’t recommend, it was not a relaxing experience.
Fantastic experience: What an experience. Naz is an awesome human being and an even better hairdresser. Thanks for making me feel fabulous and forget about the bad things for a moment.
Fantastic experience: Lovely staff
Fantastic experience: I had eyebrows tint & thread and it was exactly what I wanted. Lovely staff Also had a facial with Jasmine which really cleared my congested face
Fantastic experience: Good service. Quick and efficient
Fantastic experience: We are glad that we used these services, the dedicated staff will be pleased to learn of my high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind service.
Fantastic experience: Really lovely owner called Naz , great customer service
Fantastic experience: I’ve never been complimented so much about how good and healthy my hair looks! Naz only uses Organic and high quality products and your hair will thank you big time for this! Plus you’ll engage in very interesting conversation with her meanwhile she takes care of your hair that is a bonus! Highly recommended Little Jannah to everyone.
Positive experience: Massage ok .... but hairfall no stoping
Fantastic experience: Clean, relaxing and very professional.
Fantastic experience: I had a lovely experience at Little Jannah. Staff were very welcoming and hospitable. Nasrrin did an amazing job on my hair and I will definitely be visiting again soon!
Fantastic experience: Very good value for money. Friendly, professional staff, organic quality products, clean and lovely ambience. Would highly recommend waxing here as they use top quality, organic wax.
Fantastic experience: Amazing service from Naz. Her knowledge and advice was amazing and she did an incredible job.
Fantastic experience: Lovely place!!
Fantastic experience: I visited Little Jannah after they were recommended by a work colleague. I was very satisfied with the service, staff and price. Most important I was satisfied with my finished look. Thanks guys see you soon
Negative experience: My friend introduced me to a summer deal they had advertised on facebook where I could get a full body massage for £30 with the conditions of sharing their post on my facebook page and tagging two friends. I had an appointment for 3pm for an HOUR long full body massage. However, due to travel issues I could not make 3pm so I called up the spa in advance and asked if we could push the appointment to 3:30 and this was agreed with no issues. Upon arrival at 3:30 the receptionist informed me that my full body massage will have to be 30 minutes long because the masseus has to go home at 4pm and my original appointment was at 3. I asked her if I would be paying less in this case as my time has now been reduced in half and she said no, you would pay the full price??? I told her that this does not sound worth it... and she then offered me a 30 minute back massage for £20 instead. I agreed reluctantly as I had already travelled here. When I walked into the massage room I noticed that there was no music playing or candles lit it was just a dull room with a massage bed. The masseuses was lovely though and offered to massage my arms although it was a back massage. The back massage itself was ok but nothing to rave about it. The standard and professionalism of Little Jannah was mediocre, the receptionist could have informed me on the phone prior that I could not have an hour long massage but she did not. I will not be visiting again and do not recommend this place.
Positive experience: Had an Indian head massage today and it was lovely. 40min flew by as it was so enjoyable. Also lady was very friendly and made me comfortable and relaxed. I think going to get the same treatment done regularly thank u xx
Positive experience: Nice clean place with some good great treatments and friendly staff
Fantastic experience: Myself and my friend visited here for a pamper day. My friend had a facial that left her looking simply radiant and I had a massage that felt amazing and melted my tension. It was a Wonderful experience, the staff are very friendly and inviting and the treatment areas were very relaxing. I would definitely visit again.
Fantastic experience: Joined this lovely spa/gym last year & its been nothing but marvelous. Really friendly & helpful staff, great massages & the sauna is a dream.Well worth a visit.
Fantastic experience: Lovely and very professional staff, great service and prices. Highly recommended!
Positive experience: I had a very nice facial. Very relaxing. Enjoyed the treatment. Would recommend to tryout.
Fantastic experience: I have had many treatments here and am a repeat customer at Little Jannah, there staff are qualified and professional and all their products are all natural and react well to my hair and skin, the experience here is close to out of city spa experiences without the massive pricetag.
Fantastic experience: This place is fantastic, great staff, service and prices. Wouldn't go anywhere else.
Fantastic experience: Love it every time I go. Planning to join the gym asap.
Negative experience: Overpriced and bad customer service.
Fantastic experience: I have been going here for a year to get a wax and its the best place i've ever been to for this treatment. They are so clean and knowledgeable and the main thing is i have little to no pain. Amazing
Thank you so much for your support!
Positive experience: I have been to Little Jannah for a facial, a pedicure and hair colour and cut. I really like the venue...nicely decorated and relaxing atmosphere...really good facial and pedicure. Unfortunately can't say the same for the hair colour. I asked for light brown streaks through my hair...the end product was blonde streaks through my hair which was not then corrected by the salon..I was told to pay more if I wanted it to be corrected. The reason I was given was that my hair did not take up the light brown colour after it had been lightened...which was not my fault...nor was I told beforehand that this may happen. Quite disappointed with the way my complaint was handled. I also found the price to be very expensive...would not like to return for hair colour there again. :(
Fantastic experience: Wonderful - i love this place. Its very reasonably priced, unpretentious, and the staff are really nice. I've been for a few different treatments here and highly recommend the ten years younger facial, mum to be massage, and beauty services. If you sign up for this monthly offers you can get a monthly pampering for a good price right in the heart of streatham.
Fantastic experience: A friend and I took advantage of a Groupon deal at Little Jannah - with it being just up the road from where Iive it was a real lovely treat to be able to have a day spa experience without having to schlep to the countryside or central London. The treatments were great and we loved the infra-red sauna - it short we thought it was a lovely day out (just waht the doctor ordered). I'm currently looking to book myself in again for another treat - lovely service, wonderful ladies and very relaxed.
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