Reflexions Health & Leisure

Fantastic experience: Great gym and pool. Not too busy and not too quiet- would recommend

Fantastic experience: I love this Gym ..the best for me! Staff it’s amazing!

Negative experience: Classes get cancelled last minute and you don't get notified until you turn up. Not many evening classes and hardly any at the weekend. Showers can be cold sometimes!!

Fantastic experience: A fabulous local gym. Excellent, supportive staff.

Negative experience: Needs updating, everything is old & tired.

Negative experience: I have tried to call about an enquiry and the manager on the phone said: understand this, good bye. Apparently they couldn’t hear me properly. Very rude

Positive experience: Good value for family swimming. The pool is really good fun and safe for little ones Changing rooms and toilets sometimes get over run and dirty in peak times though

Fantastic experience: Ive been to a few gyms in the past but usually give up after a few weeks. I actually look forward to going this one and it’s mainly due to the exelaint staff Especially with the classes i go to with Mark Louise and Carly they really make working out fun

Fantastic experience: Excellent local gym with friendly staff on hand to help. Always plenty of machines to work out on which is great as its almost like your own personal gym, lovely pool too which is very well looked after.

Fantastic experience: ive been a memeber of reflexions for a few months. The staff especially have been very helpful and welcoming. I signed up with a PT called Matt who made sure i settled in and gave me some amazing advice to help me with my goals!!! Highly recommend!!!

Fantastic experience: Used to be a member many years ago and it was good then. Recently rejoined and am glad I did. Whilst the outside looks tired, the friendliness of other customers and helpfulness of the staff more than make up for it.

Fantastic experience: After joining Reflexions recently, I have only positive feedback!!!!! The staff are amazing with their on-going encouragement and friendly smiles! Friendly members too. Spin classes on a Wednesday are a must!! My son has enjoyed the open swimming sessions and a great way for him to stay active too. Thank you REFLEXIONS TEAM - keep up the good work!!!!

Fantastic experience: really good gym and pool facilities, staff go above and beyond and are always smiling. Matt even made me a training plan to stick too and showed me how to do each excersise. highly recommend

Fantastic experience: The staff at Reflexions are exceptional, and I truly feel like part of their family . I love the atmosphere, relaxing in the pool, the classes they offer and the great parking facilities available (compared to other clubs in Aylesbury). I would highly recommend Reflexions, a definite 5* from me.

Fantastic experience: After being a member of this gym since January I feel I can finally write a review!! Having been a member of a few big chain gyms before (and not liked the atmosphere very much!) when I wanted to get back to the gym I thought I would give this one a try. I went down, Natalie showed me around,I loved what I saw so I went home and joined that day! The best praise I can give this gym is by using the film "Dodgeball" I see all the other big chain corporate gyms as Globo gym with its highly intimidating atmosphere, unhelpful staff and members with so many people packed in it's hard to get on anything. l see this gym as Average Joe's. The slightly smaller group of gyms but much more user friendly . The staff are nice,helpful,always smiling and happy to see you. The other members always say hello and help with anything if you need it. The atmosphere is always good and there's always something going on. It's a friendly place where I look forward to going even after a busy 10 hour day at work. Thank you to Reflexions for making it fun to get back into working out again!!

Negative experience: Joined over a year ago it was lovely for quiet fitness swimming. Recently new manager, lots of new members using swimming facility, unfortunately if you are unable to swim at adult only times , open swimming is your only option. Good luck if you want to swim lengths as it is more like Butlins holiday camp. When suggested making a lane for people who want to swim during Open Swimming times was told by manager " it's not going to happen ". To top off the general awful experience on Friday I was verbally abused by one of the new male members. I have today cancelled my membership.

Positive experience: Lovely warm swimming pool. The changing rooms are really cold and the car park was flooded which isn't ideal.

Fantastic experience: I love to attend. The water in swimming pool is really warm.

Negative experience: Don’t do day passes despite website saying “day pass”.

Fantastic experience: Equipment has been upgraded and has made a huge difference to training. Really friendly people who manage the gym, easy to talk to, and are always happy to help.

Fantastic experience: love this gym, feels more like a spa to be honest!, the gym is for the most part quiet as is the pool which is always a lovely temperature, the staff are really lovely and can't do enough to help, the parking is great too as is the quiet location.

Negative experience: When I first joined I thought it was a friendly place - things have gone down hill rapidly. The customers are very nice people. However, the staff at the moment is most unhelpful and when you ask something they look at you as if to say 'why are you bothering me?'. The place is very dirty and there are two problems with the showers. One door does not lock and one shower does not work properly. This has been the case for the past 5 months and after numerous complaints from customers and myself they have still not repaired the issues. The simply cannot be bothered!"

Positive experience: It has not changed since I joined a couple of years ago. Such a shame as little touches could have been done here and there to make it better. Nice and convenient for people who live nearby. Variety of classes. You have to pick your times right for swimming or else you can't really swim properly as your always nearly bumping into people. Not sure if the same person that owns the gym also owns the land around it but its a shame that the tennis courts are not up and running either !! The residents of watermead would love that. . . .

Fantastic experience: Very friendly staff who are very helpful , great equipment and varieties of activities, their swimming instructor is excellent with children!

Fantastic experience: Love my gym. Staff are exceptional + super friendly. Great gym if you want to avoid the busy commercial ones and just get on with your workout. Other members friendly also. Old timer showed me the ropes. Would recommend this gym to anyone. A++++++

Fantastic experience: I’ve only recently joined but have found the experience really good. Induction with Natalie went well and I went back the following day so that she could write me up a program to follow, which I’m enjoying using. I find that I don’t feel intimidated here, lots of space, not over crowded and people actually engage with you. So far so good!!!

Fantastic experience: Good feature of the Garden Court

Positive experience: Nice service, very clean and warm water to swim in. Slightly outdated but still a nice experience

Positive experience: I visited this site for the first time on September 10th at 6PM, I was with my wife and 2 year old son and a couple friends who were also with their 4 year old son. The reception staff was very friendly and helpful and everything indicated that it was going to be a great experience. When we were in the pool there was also what appeared to be a swimming teacher with two kids and the parents were sitting by the pool. At the edge of the pool had some rubber ducks and swimming noodles that our children played with and we took the opportunity to increase their skills in the water, there was also a young boy in the pool with his daughter who took one of the swimming noodles and the swimming teacher rushed to tell him that he couldn't use those equipment (we were already using the equipment before him and she never told us anything but after seeing that we put the noodles back in place). From this moment on I felt eyes of judgment probably because our children were still playing with the ducks. When we left the pool to go back to the changing rooms I was alone at the door of the women's changing room waiting for my wife to get ready and pick up our son, at this point I noticed that the swimming teacher was checking the rubber ducks and the father of the children she was teaching was walking and looking around the pool and without ever looking at me he said "it looks like someone stole a duck", I was silent. I've been living in the UK for 5 years and it was the first time I felt discriminated. It's ironic to think that those people who thought we wanted to steal a rubber duck a year ago were applauding our effort to fight covid because we all work for the NHS. I had to visit a community center to feel bad about being immigrant!

Positive experience: The place needs a bit of love but it's a nice little local gym + swim. I'd definitely go again.

Negative experience: Went to get membership, no introduction, no discussion, no conversation just handed a direct debit form and application, told to sit at table in lobby. Gym was not busy, all staff were gathered together chatting leaving me like a naughty schoolboy sat in a chair. Waited 10 mins, no contact...so lifted paperwork and left. They may be cheap...but I guess you get what you pay for.

Fantastic experience: Trying to get healthy after lock down 2.0 isn't easy but the team at reflexions (Michelle, Nikki, Aaron, Renata, Natalie, Carly, Mark, Shannon, Rob and Pat) are all approachable and friendly willing to provide support and seem happy to help with any questions you have. The covid steps taken inside the gym make it feel like a safe place to be and work out.

Fantastic experience: Hands down, best choice I've made training at reflexions gym . Its such a friendly team and I have a great personal trainer Michelle who makes me actually want to train! Before I started with Michelle she asked me what I wanted to achieve, she goes above and beyond to help me achieve my goals. If your looking for a trainer to push you to your limits, help you achieve your goals and has positive vibes she's the one to contact!

Fantastic experience: Best gym I have been to! All staff are welcoming and friendly from the moment you walk in. I personally love the charity nights they hold - they really know how to be a big part of the community!

Fantastic experience: Friendly staff and all other member's are lovely. A nice relaxed atmosphere.

Fantastic experience: The best gym in the area, with the most carrying, helpful and thoughtful instructors and staff. My wife and I have been going to this gym for 20 years, enough said I think

Fantastic experience: Clean and warm pool, perfect for my 2 year old's swimming lessons

Fantastic experience: Great facilities

Positive experience: Could do with a refurb place looks tired

Positive experience: Pool really warm. If it has ability chair to enter I would recommend for warmth for mobility issues. But as an exercise pool it's too small

Positive experience: Good variety of classes, great teachers, small and friendly.

Fantastic experience: The staff are amazing, supportive and friendly. Nothing is too much trouble. There's multiple classes, personal training and massages available. I highly recommend this gym

Fantastic experience: Nice and friendly gym

Positive experience: CANNOT COMMENT AS MY WIFE USES REFLEXIONS

Fantastic experience: Great place to work out with a pool membership includes pool

Positive experience: Good facilities for the price. Friendly staff.

Negative experience: It's a tad hit and miss..more miss. Signed up for a year they took the money PDQ. then kept cancelling a induction session. Had they been honest and stated it was due to the building work being done I could have lived with that. I went for a swim once that was enough...building sand in the bottom of the pool, that's an indication of a poor filtration system, never be using that disgusting pool again. The staff mainly in Reception are rude and condescending, one young man Mark being an exeption, he signed me up I found him polite and helpful. If it was possible to give minus stars I would. I have to add being Spanish I am very aware of pool filtration systems, avoid avoid.

Fantastic experience: Great pool

Positive experience: Nice little gym, with good equipment and a nice smaller pool.

Fantastic experience: Good location, Great friendly staff, good selection of equipment, has a swimming pool, parking directly outside

Fantastic experience: Always very friendly. And clean.

Fantastic experience: Love this gym, although some communication could be improved. Staff are lovely, classes are great, other members are friendly. What's not to like!

Fantastic experience: Just joined great staff enjoying my visits plenty of classes

Positive experience: Great referb not a muscle gym, nice community feel.

Positive experience: No pressure workouts, nice pool, lots of classes

Fantastic experience: Really freindly gym. Lots of equipment and great classes.

Positive experience: It's a small place, but the staff are great. In fact they are what make it work. Especially Michelle, who is welcoming and encouraging.

Positive experience: Good rates. Locker room needs updating

Positive experience: Really nice gym with a friendly atmosphere. People of all shapes and sizes working out together. Some equipment could do with a bit of maintenance but it's nothing to be concerned about. Pool and gym membership for 35 a month is a great price. 25 if your off peak times

Positive experience: Good place to visit quite compared to most other gyms and pools in town

Fantastic experience: This gym is brilliant! The selection of equipment is perfect and caters for all I can think of doing! The staff are so friendly and helpful, always around to answer questions and don't get in your face like in most other gyms I have been a member of! They all clearly know their stuff too! No arrogance, no rubbish, just fitness in a fun really friendly atmosphere.

Fantastic experience: Great gym, really friendly, well equipped. Very good instructors and staff. Always look forward to going there, have met some lovely people.

Fantastic experience: Been my gym for a few years. Good selection of classes, very friendly team, have made some great friends here.

Fantastic experience: Wonderful place to be...staff members friendly and very professional

Negative experience: Your crazy to pay £39 a month when you can go to other gyms with better facility's and alot more equipment for £10. Also has an annoying 30 day cancellation period where i canceled 29 days before and they still forces me to pay and threatened me with bailiffs if i didn't pay £39 lol.

Fantastic experience: Really friendly staff and nice atmosphere. Great choice of classes and equipment. Highly recommended :)

Positive experience: We only use the pool, for kids swimming lessons but the rest of the gym looks good, nice and clean and a load of equipment

Positive experience: Great gym and staff

Positive experience: Ok quite quite which is good needs some investment

Fantastic experience: Have been a member at Reflexions for over 20 years. Both staff and members are very friendly and everyone is made to feel welcome. There is a great range of classes to suit everyone's needs, as well as the Cardio studio, weights areas and the swimming pool.

Fantastic experience: Really friendly atmosphere and very helpful staff - nothing is too much trouble!! Excellent gym...

Fantastic experience: I've been a member of all the clubs in Aylesbury over the past 20 years and without doubt Reflexions is the friendliest of them all. Great classes and instructors and just love the atmosphere

Fantastic experience: Great class by Michelle, staff great and gym had everything I needed for a good work out. Swimming pool was an excellent added bonus

Positive experience: Nice gym with a swimming pool

Negative experience: Went for a back massage with the Thai therapist there. Very disappointed in the quality of the massage. The therapist spent the entire time talking and then at the end asked me if I wanted to rebook because apparently I needed to go every week?! The venue itself is rather strange, the building looks like its falling down and is run by a skeleton crew of staff.

Positive experience: I have been a member occasionally and found it to be very relaxed and enjoyable. The premises are quite small and staff minimal, but very friendly. If you don't like crowds then this would be an ideal place for you. I have suffered with anxiety attacks for a few years and Reflexions have made me feel welcome and relaxed.