PureGym London East India Dock

Fantastic experience: Been going to this gym on and off for so many years now, each time I go back it still feels the same! Equipment/machines are well maintained, and staff are incredibly friendly. It does definitely get busy later in the day but there’s not much you can do about that - it’s clearly a popular place!

Fantastic experience: Basic gym Gym clean Tidy ok Underground gym AC GOOD

Fantastic experience: The staff at PureGym are super friendly and helpful. They’re ready to help, cheer you on, and keep the vibe upbeat and positive.

Fantastic experience: The gym is excellent and for the location, is second to none. Been in this gym since its opened and haven’t looked back :) The staff are very kind and helpful, especially the new assistant manager, Glen, does everything he can to support and help the members of the gym and is very proactive to offer the best service. I do get the sense that he puts his members first. Thank you, East India Dock PureGym

Fantastic experience: Glen is amazing personal trainer!Very knowledgeable,funny with the most positive energy that is ready to help anytime you need support or advice!

Negative experience: I tried a lot pure gyms and are all the same some with more variety of machines than others but fine, the cleaning is awful I had fungus in all my skin after stretching in one of the mats even after cleaning it and I'm carrying skin fungus since 6 months now just so desperate situation, the smell of the gyms is horrible, the air conditioning or is too low or too high no sense. The higiene of a big chain gyms should have more standards due to possible of infections while you train or in the shower(I never showered in one of your gyms after what I saw) I ended up my membership two month ago. Hope you take this comments seriously cuz this is disgusting.

Fantastic experience: Decent gym with a wide range of equipment

Fantastic experience: This is a pretty good gym and the PTs do an amazing job especially when it comes to classes! Ashard, Brett, Jonathan - these guys are amazing and good at what they do. Thank you for making my training sessions at PG enjoyable.

Positive experience: Covers all the basics needed for a good gym session. Classes are fantastic. Recommend Jonathan Fajardo spin, he is on point with his sound tracks. You won't find spa facilities here though. Stick to your more pricer places if you want that.

Negative experience: The gym would be OK (for a low-cost gym) if it wasn’t so packed. As it stands, it’s just not a great option. If you just want to do random workouts, it’s fine. If you have a workout plan, forget it. You’ll end up doing whatever is available and not what you’ve planned.

Fantastic experience: Absolutely brilliant gym! Great equipment and my wife and I love the spin classes. Sasha, Gary and Ashard bring such amazing energy to these!

Positive experience: I visited the local gym, and in my opinion it's a very good gym! Only issue I have, is that their yanga water, unfortunately it's not available

Positive experience: This gym has most of the machines and equipment you will need to get a good workout in. Recently they added more cable machines which takes the total to 4. After work and during lunch hours there’s no chance of getting a bench as it’s quite full but still plenty of machines available if you’re willing to wait. Overall decent place to workout and staff are friendly. They also do classes which look quite fun and always have people in them.

Fantastic experience: Great gym. Sasha is a great trainer!

Fantastic experience: Great facilities and clean gym. Sasha is a very nice employee as well.

Fantastic experience: Great gym got everything you need

Fantastic experience: Dumbbells go up to 50kg, they have bumper plates. More than you can ask for a 24hr gym

Fantastic experience: I love Gary's classes. He has a good spinning and good music. Thank you

Fantastic experience: Great classes by Gary. I really enjoy attending his sessions. Good mix of strength training and the cardio.

Fantastic experience: Great facility and superb instructors. Shout out to Gary whose classes are excellent and well paced.

Fantastic experience: Gary’s class is great! Gets me excited to hit the gym!

Fantastic experience: Liz is an amazing yoga instructor. She makes sure everyone is doing their poses correctly and is very patient. I always feel great after her class!

Fantastic experience: I train here almost everyday. Brett is an absolutely fantastic trainer and he does the best classes! 100% recommend!

Fantastic experience: I have been a EID PureGym member since it opened, which has maintained an excellent level of customer service, amazing classes and friendly approachable staff including PTs. The management team remain open to fair criticisms and have responded to any issues raised in a positive manner (cleanliness, equipment, class timetables etc). Special mention to Sasha Lawrence (AGM) doing a great job running the club and John Ragasa (PT) who by far exceeds expectations when running classes with his enthusiasm and energy during classes such as circuits to spin. Also his been an amazing PT helping with my training goals and providing nutrition advice. Keep up the good work!!

Fantastic experience: Amazing spin class by Gary

Fantastic experience: Jonathan R class legs , gluts and abs is amazing. Highly recommend.

Fantastic experience: First time attending to a Cycle class, Gary was incredible! If you’re looking to have a good cardio session this is the one, 100% recommend!

Fantastic experience: Brett's legs bums tums class is the best (and toughest) class I've been to! The variety of exercises, the tempo, intensity and energy is perfect - thanks Brett for my favourite workout each week!

Fantastic experience: The services are great! Sasha is very good as lead coach!

Fantastic experience: Love the classes! Super effective :)

Fantastic experience: Sasha always hosts the best sessions her energy is outmatched and she has helped me rediscover my love for fitness!

Fantastic experience: Every lesson is entertaining and the supportis wonderful, and the assistance is outstanding! I'm really grateful to the whole puregym team at East India!

Fantastic experience: Nice stretching session with Gary, hope they become longer than 30 min

Fantastic experience: Motivating environment and very committed trainers. Love all their classes.

Negative experience: To be fair I’ll compare east India PureGym to its neighboring puregym canary wharf which is only £1 more pm in price. East India puregym the equipment is a lot more old haven’t been updated since first opening and has a lot less variety of equipment. The air quality & smell is dreadful, cold air gets blown in, but not fresh clean air & and bad bodily odors seem to forever linger everywhere in the gym. There is no mobile network reception and the WiFi offered is very unreliable and doesn’t connect for long or sometimes at all. For the monthly cost it’s not the same standard as other PureGym at that price range

Positive experience: Very average gym, but that is to be expected! No major complaints about this gym, it does the job and is always open! I tend to go a bit later as it is normally a bit quieter so I don’t have to wait around for equipment to be free. As with all Pure gyms, there’s plenty of the standard equipment you’d expect and enough to do a full body workout. One thing that is annoying is that because it’s underground there is no phone service and you’re stuck with whatever music you’ve downloaded and you can’t watch any videos if that’s what you want to do! Hopefully they can sort wifi at this gym.

Positive experience: Average gym with not much equipment (although there's enough for a beginner), terrible music (something one'd listen to in a car on their way to work) and bad wifi reception. 4kg dumbbells are missing. Also, there's only one water fountain. Cleanliness not bad though.

Negative experience: poor communication and poor management. I use to enjoy going to this gym and I use to feel like a valued member of the puregym community until recently- may be due to change of management. I wish that they put the customers at the heart of the service as they use to however now they treat us as expendables.

Negative experience: East India Pure Gym has unfortunately become a far cry from its promising start in 2018. The gym’s cleanliness is lacking, with weights consistently left scattered, and the removal of a sanitization station in the free weight area is a significant setback. Yanga sports drinks are rarely replenished, and communication with management, particularly the assistant manager, has proven unproductive. When addressing concerns, the assistant manager seems to take things personally and offers explanations instead of constructive solutions. Despite being out for three weeks, management claimed no one else raised the issue. The overall decline in service is disheartening compared to the gym’s earlier standards. In addition to the cleanliness and communication issues, there’s a concerning lack of investment in updated gym equipment at East India Pure Gym. While other PureGym locations have upgraded, the assistant manager attributes the absence of new equipment to purported space constraints and lease limitations. This further contributes to the overall decline in the gym’s quality and limits the effectiveness of workouts for members seeking modern and effective fitness equipment.

Fantastic experience: Gym is good but what makes this place great is Ash’s classes. High tempo and great enthusiasm - and at no extra cost than the basic membership. Always has time for you around class times to help with any questions/fitness queries too. He keeps us coming back and enjoying the gym!

Positive experience: The place really lacks a proper cleaning. Even for a budget gym, the lack of hygiene is visible. I believe we have space to improve on this. All good otherwise.

Fantastic experience: GARY AND JONATHANS classes are the best

Fantastic experience: Good.

Fantastic experience: Very good gym and easy to find.

Positive experience: The gym has good equipment. Maintenance team is fantastic. The gym is always clean and any repairs are carried out quick. The only problem is really bad wi fi. Not working most of the time and the speed is just dire. The gym is underground, so wi fi is the only option for signal.

Negative experience: I would give this gym five stars, but there are a couple of problems with the gym. Each time I have been to the gym recently, there has been no hand wash in the men's chaging room. The dispenser is left empty! They have a janitor present, but all they do is hoover and wipedown.. they should check the hand-wash dispenser to see if its empty or running low. It's not nice not being able to wash your hands after training. Secondly, I have the higher tier gym membership, which allows access to the flavoured hydration fluid station. That has been constantly running low! That really needs to be checked on a regular basis as it's not running or finished! It's not the first time that it's been running low aswell!

Fantastic experience: My local gym, its clean and has all the things I need for my baseball workouts

Negative experience: Not sure how anyone can give this gym 5 stars ? Has no one honestly never trained a better gym OR do people really think this is the pinnacle of what a gym can be ? Absolutely bang average or possibly slightly below in some aspects. As for getting more than I pay for ? How exactly is that possible My home gym is piccadilly which is no better or worse. Maybe it's a London thing as other ones I train at have been one star better continually.

Fantastic experience: Brilliant place to come and train, great for your mindset and self discipline. Great classes you can attend. Staff very helpful and friendly.

Positive experience: Decent gym, saw the cleaner putting general waste and recycling into one which is pretty odd

Negative experience: Gets very busy at times. No 4G/data - putting a micro-cell downstairs so we could be online and available rather than being stuck in the previous century. Mgmt have recently taken away half of the cleaning products ("that was just there for COVID anyway" - gee thanks we can now happily sit in other people's sweat.) How much would it cost per person per mo to have these? Like £1? Put up the price then. Seriously they are just milking users because there's no alternative gym on this side of Canning Town.

Fantastic experience: Excellent gym. Very poor cell coverage

Positive experience: It's a very clean gym, I do see the cleaner often cleaning the rooms. Very nice man. Love the weights room, and spin class room. Bikes clean and wicked atmosphere with the LEDs. Nice touch. Will definitely visit again. ‍

Fantastic experience: I love the gym my favourite teachers are Jonathan, and Jonathan Ragassa, Michael and Liz from yoga, very nice atmosphere I feel comfortable, people don’t judge you, they just pay attention in their on practice it is very important, I really really recommend for all xx

Negative experience: if you’re a female looking to go to this gym and are shy, not the best gym to go to very overcrowded

Fantastic experience: Excellent gym and very good classes also

Fantastic experience: Great gym. Nice atmosphere and great equipment. Never feels too busy, but I go pretty early around 6-7am

Negative experience: Change the hours of opening and closing times so people don’t loose their time when it says it should be opened but it’s not, thanks. Not just this one with wrong hour. Is it that much work moving a finger ?

Fantastic experience: Great cycling classes, great trainers, convenient schedule.

Fantastic experience: Fairly Spacious, lots of equipment - this is very important, which is actually in working order. Barely busy Very very clean. Spotless. Unlike another pure in which the cycle studio has a random thing someone dropped in the same spot for 2 weeks. It’s obviously not swept/mopped. I see cleaners and staff cleaning every time I go where it’s a random weekday or late on weekend. Haven’t engaged with staff but they seem friendly and the cleaner older black guy is super friendly and talks to everyone. Other staff seem Friendly enough Oh and I want to addd very clean nice showers/ locker room

Negative experience: The gym has an awful odour, it’s been this way for a couple of years. The carpets must be dirty and ventilation is poor. The smell is very bad - I’ve mentioned it to the pure gym group. Rejoined but leaving as there was no improvement.

Negative experience: The place is not very comfortable, unfortunately every time I go it's all thrown away, coaches I see but X, although I don't understand why they leave their card if you want to ask them for reports and they leave you with one very absurd answer, but I see that there is already another user who complains about the same thing. Why do they have coaches if they are not going to help?

Positive experience: Very accessible and lots of equipment with a good variety of classes.

Negative experience: I received bad treatment, there is no coach to help me, unfortunately I do not speak English but technology exists and I believe that does not prevent me from helping, I do not go back to the gym because I am discriminated against

Fantastic experience: Everything is good, but the benches are dreadful feels like I'm doing a decline press when it's flat. Please amend this. New review: didn't know how good this place was till I left

Fantastic experience: Very impressed so far, great price for membership and you’re not tied into a contract which is a plus. It’s great it is open 24/7 and the app is really useful and enables you to book classes and how many people are at the gym at the time to avoid busier periods. Decent sized gym

Negative experience: The temperature is too high, it's too hot there, the man's changing room it's very often out of service, when is the available smell there is terrible

Positive experience: Staff members aren’t the friendliest.

Fantastic experience: Great place to work out staff are always friendly, And the gym is always clean.

Fantastic experience: Clean, quiet, friendly team. One of the best pure gyms in my opinion.

Fantastic experience: Lovely place to workout everything very organized

Negative experience: Should frost the windows as I had a man come up to it banging to get attention whilst I was working out which was very uncomfortable.

Fantastic experience: Very clean and good

Negative experience: Very small gym especially for the price they offer and extremly overcrowded making it very hard to get the equipment sometimes

Positive experience: Overall its a good gym, not too crowded, good equipment. But the wifi is very slow.

Positive experience: Spacious, well maintained

Positive experience: Great PureGym with quite a bit of equipment and generally clean. Very large so even during peak times it doesn’t feel that busy.

Positive experience: Decent gym with plenty of different classes available to suit your schedule. My only issue is the wifi like 85% of the other comments on here. Come on guys, Invest in some quality wifi! It's 2022 and the speed is shocking. I tried logging in to the network, ran a 10k marathon, fought 5 rounds mma, come back to the gym and attend a cycling class before I connected . I wouldn't have cared as much if the gym wasn't underground. Upgrade it and position hotspots across the gym as it doesn't reach the weights section.

Positive experience: Pretty decent gym. Got all the machines and plenty of walking around space. The only issue is that you won't get any signals as it's located in the basement of a tall building, but there is a free WiFi here.

Fantastic experience: With the essential for a perfect work out. Staff very nice and welcoming. Highly recommended

Positive experience: Apart from the wifi, everything works

Positive experience: Hi the gym have free car park??

Fantastic experience: Nice and clean also spacious. If you are around the area and want to have a nice work out do not hesitate to do it here

Fantastic experience: Small but still doesn't get too packed

Fantastic experience: Kingdom of gym

Negative experience: Terrible

Negative experience: Rude staff member insisted on playing her music so loud that I couldn't hear mine though my headphones. When I asked her to turn it down she was rude and dismissive.

Positive experience: Pure Gym East India Dock hosts a variety of equipment and the space available for Resistance Training. This provided everything necessary for the perfect Back and Biceps day, followed up by a solid Push day.

Fantastic experience: 24/7 gym with great facilities. It's never been too busy at the times I've gone in the late evening.

Positive experience: The gym where you've got everything to have a great workout. The only thing is the wifi is horrible...whereas it might be a provider's problem.

Fantastic experience: Very nice gym. The material selection is great, everything you need for a gym session. The staff are kind and helpful. I definitely recommend it.

Positive experience: Good variety of equipment and lovely staff. Open 24hrs so it's open whenever you want to go. Downside is it's in the basement so there's no network (hence no access to Spotify or internet) in most areas of the gym. The AC is nice and cool only in particular areas so other areas can be very hot, humid and not well ventilated. The changing and toilets are usually clean. I've never used the showers though because it's just translucent glass (like the bathroom in Man vs. Bee).

Negative experience: I’m quite disappointed with this gym. No phone network, no WiFi, people don’t replace weights, floor messed up with equipments, sweaty benches etc. Poor handling of issue and autocratic communication meant I had enough of this place.

Positive experience: Nice gym with good classes .

Fantastic experience: A really nice gym with loads of classes and real estate

Positive experience: Good gym, could be a bit cleaner, music would also be nice

Negative experience: Puregym is amazing, but unfortunately this one does not meet their usual standard - it’s very small, no ventilation and price is very high.

Fantastic experience: The gym is quite spacious and a great value for money considering the monthly prices.

Positive experience: Excellent gym, with good clean equipment

Fantastic experience: 9th Feb 2022..... staff are still great. Atmosphere is welcoming. Clientele are polite. Equipment is on par. Be aware that certain times are busier than others but plan your trip in advance sing the puregym app and you'll be fine.