
The Gym Group London Edmonton Green

Information about The Gym Group London Edmonton Green
Opening hours
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Our comment from FitFit UK about The Gym Group London Edmonton Green:
The Gym Group London Edmonton Green offers a diverse and vibrant fitness experience with a wide range of equipment and energetic classes. Many users praise the friendly and helpful staff, creating a positive atmosphere that makes working out enjoyable. Frequent visitors appreciate the gym's spacious environment, ample workout areas, and the variety of machines available.
Highlights:
- Friendly and supportive staff, including recognized members like Dorcas and Shen.
- Amazing community and engaging classes, with workouts tailored to meet different fitness needs.
- Clean and spacious facilities, promoting a comfortable workout environment for all members.
- Good quality equipment and competitive pricing, providing great value for money.
However, some reviews highlight areas of improvement, such as:
- Issues with equipment maintenance, with machines occasionally out of order.
- Crowded spaces and long waiting times during peak hours, particularly for popular equipment.
- A need for better cleanliness protocols and hygiene supplies.
Overall, while there are aspects that need attention, The Gym Group London Edmonton Green is seen as a solid choice for both casual and serious fitness enthusiasts, offering an encouraging environment to reach personal fitness goals.
Services, Machines and Guided Classes
The Gym Group London Edmonton Green: Opinions
Fantastic experience: Great gym
Positive experience: Lift is always broken
Fantastic experience: Great gym
Negative experience: Worst gym in London, always messy and full of kids. Uninterested staff, equipment always broken. Don’t waste your time here if you serious about training. Shockingly bad. Absolutely no measures of control in this gym
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Fantastic experience: Amazing
Fantastic experience: Great experience.
Fantastic experience: Good help
Fantastic experience: Good equipment. Even better staff, especially Shen.
Fantastic experience: Energetic, and Friendly Staff!
Fantastic experience: The best
Fantastic experience: Im very happy with gym. Good staff and I’m enjoying with some activities
Fantastic experience: Great atmosphere helpful staff
Fantastic experience: Really friendly gym and helpful staff such as Dorcas would definitely recommend this gym
Fantastic experience: Great working out environment. Lots of machines and space. Staff are friendly and are always happy to help. Definitely recommend.
Fantastic experience: Amazing staff always clean gym
Fantastic experience: Great gym wouldn't change it
Fantastic experience: Good gym
Fantastic experience: Great gym with a friendly atmosphere. Dorcas is extremely helpful and always open to answering questions.
Fantastic experience: Love the gym, my home away from home. Dorcus is the best!! Recommend her highly as a trainer.
Fantastic experience: One of the best gym ever I have been I strongly recommend it!
Fantastic experience: Fantastic gym full of attentive staff and cared for equipment. Been coming here over a year and can always trust the service.
Positive experience: The gym desperately needs more than just two stair masters. It's frustrating to see so many treadmills and other equipment that aren't being used while there are only TWO stair masters available—especially given their popularity. Waiting 20-30 minutes for my turn is unacceptable!!
Negative experience: Arrived around 8 pm because I have the off-peak pass.. told the lady at the door that I'm new here and received no help. Later on, when I was looking for a staff member when I had a question about something no one was about in the staff office. I had to find my own way around the gym.
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Negative experience: Worst gym in London - full of kids everywhere, messy as hell, always broken machines, uninterested unless staff. If you thinking about joining here… don’t!
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Fantastic experience: Good Gym Experience
Negative experience: Hello does this gym have an all women’s section?
Hi there, thank you for your feedback. Unfortunately, this branch does not have an all womens section. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Fantastic experience: This gym is amazing
Positive experience: Good gym just needs new equipment
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Get gym the PT a really helpful and always encouraging.
Fantastic experience: I love the gym group. Honestly so friendly. The encouragement is real from not only the workers but those exercising around you also. Tag along for sure
Fantastic experience: Love everything about this gym such a friendly environment and helpful staff
Fantastic experience: Amazing gym staff are very helpful would definitely recommend this place
Fantastic experience: This gym give to my girlfriend a massive peach!
Fantastic experience: This is one of the best gyms I've been to. Friendly staff and the other members are kind and helpful. I've not taken any classes so I can't comment on them but the overall experience is good.
Positive experience: Huge gym with plenty of machines and TGG is still the cheapest membership you can find anywhere. However I have never been to a gym with a messier free weights section, it seems that no one here knows how to re rack weights after using them. Additionally the changing rooms are sometimes closed from 1-3am and there is only one other toilet, which you have to go back upstairs to use if you're in the downstairs area (this place has an odd layout.) Overall it's a perfectly fine gym but I really wish the staff there during daytime would keep an eye on the free weights and make sure they're being reracked properly as well as in the correct order on the racks.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: Love this gym very spacious, a lot of machines to use. My only suggestion is if you guys could please put out the cleaning supplies. We used to have antibacterial spray and blue roll before the pandemic but now there’s nothing and it’s quite unhygienic
Hi, hope you are well. Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Fantastic experience: Always open great gym
Fantastic experience: Perfect size gym, enough space to do your workout. Perfect amount of machines so im always able to do my workout with out waiting
Fantastic experience: SUPER AMAZING AND FRIENDLY
Fantastic experience: Oksana was great she helped me to join and was very knowledgeable ❤️
Fantastic experience: love every single bit of it 5stars for sure
Fantastic experience: Amazing gym very clean
Positive experience: I love going to the gym group.It's a very good gym for a Decent price. The only problem is the cleaning sometimes. Unfortunately, today on my visit, I wantt to use the spin bikes. Most of them are broken and one of the bikes was very disgusting. It was full of dust very unhygienic. Maybe they just missed it .
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: I enjoy the gym group, and all the classes, the staff are ver friendly and always willing to help. I have been attending the gym group for years my only comment is that we used to have a 7am classes but they have stopped it, I personally used to look forward to those classes, as a working mum those times worked very well for some of us. Will love to have them back. Thanks
Fantastic experience: Very friendly and professional staff, very clean and tidy.
Fantastic experience: Great gym with lots of classes available and staff are super approachable and welcoming
Fantastic experience: A cozy gym with a variety of exercise equipment, the staff is kind and helpful.
Fantastic experience: Great
Fantastic experience: Great gym with lots of equipment available and staff are super friendly
Positive experience: Great gym but where are the spray bottles and towels to wipe down the equipment?
Hi, hope you are well. Robust cleaning and sanitising regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We are now going to start reducing the number of cleaning stations through the gym whilst still providing cleaning materials for those members who desire them to clean down kit.
Fantastic experience: Amazing gym all staff are super friendly and helpful. Best gym in north London that’s for sure
Negative experience: You're getting really terrible reviews, why don't you fix up?
So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Negative experience: Disappointed for a first time at this gym! Weights all over the gym, no members of staff on gym floor to offer any help, 3 pieces of equipment taken over by one individual member. Not worth what you’re paying for!!
We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Fantastic experience: The team here are amazing and very helpful!
Positive experience: Good place to build muscle and get fit
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Negative experience: Start of new year I come to gym ans they've bloody removed half the benches. Went from like 10 benches to 4. Thanks alot. Waiting times are now longee
Thanks so much for your feedback, Zakir Mohammed. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Negative experience: too many people, too little space, too little equipment. too many people who come in groups
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: The Gym Edmonton Green: A Disappointing Experience with Hygiene and Facility Issue Pros: •Spacious ground floor with ample open space. •Availability of lifts for accessibility. Cons: •Extremely dirty and unsanitary conditions observed. •Visible mould on gym equipment (pictured). •Lack of provided cleaning supplies for members. •Broken bathroom taps and brown mould on sinks (pictured). •Frequent out-of-order status for bathroom stalls (pictured). •Evidence of broken bathroom doors, with nails exposed, suggesting security issues (pictured). •Absence of a swimming pool. Overall Impression: I would not recommend The Gym Edmonton Green due to its unhygienic, disgusting, and dirty facilities. The presence of mould, broken equipment, and security concerns make it an undesirable choice.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: Can you bring it back the punch bag
Hi there, thank you for your feedback.
Fantastic experience: Great workout equipment fit for me and my needs , respectful, helpful team, clean facilities and equipment, drinking water available. Only thing is that the elevator needs fixing for individuals who cannot take stairs, it's down quite often.
Negative experience: They stole my bike at the bottom floor... Rather lock up your bikes in the streets.. No security or cctv surveilence what so ever ( or the company too dodgy to Finance that!)! Its dangerous...
Hi, Hope you are well. We are sorry to hear of this. We always advise our members to use the bike parking outside the gym if using bikes. In the event of theft, we advise members to contact the police in order to conduct an investigation. We can then directly assist with this.
Fantastic experience: Beautiful..spacious….a lot of equipment
Positive experience: Can you fix the 'Live capacity' feature on the app. Its been down for almost a month now. It seems to be working for all other branches just not Edmonton.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Positive experience: The layout of the gym is great, friendly staff and overall probably the best gym in the area for the price.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Fantastic experience: It is a very nice gym to be open 24 hours and easy to reach.
Positive experience: My gym since it opened but now as it's not monitored too many kids in there. Groups sharing one pin to get in. Place is always busy
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: The people you see at the gym are crazy some can really be really off-putting. Like you would see a whole bunch of school children like there on a trip. Some people are actually mood killers. In terms of equipment They have all the equipment some may be broken but still work to the best it's hard to find dumbells as some people take 1 and leave you to chase the other 1 sometimes the whole racks empty so you would have to go on a treasure hunt
Thanks so much for your feedback, sesha sai. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Negative experience: I do like the gym but the body weight measuring equipment has been down since one month and it still has not been fixed,, it would be wonderful if you guys could look into that
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Positive experience: Huge range of equipment over 2 floors. Can get busy at certain times of the day, especially during the evening. Overall a good place to train at a reasonable price.
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: For a rough area these managers make the gym feel so safe
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Negative experience: As a paying member of the gym, I believe that it is reasonable for me to have access to functioning locker facilities. Lockers are an essential amenity for gym-goers, as they provide a secure place for personal belongings during workouts. The fact that the lockers have been out of order for such an extended period of time is unacceptable. Not having access to the lockers not only inconveniences me but also raises concerns about the safety and security of our personal belongings in the gym. It is discouraging to see that despite being informed about the issue, the situation has not been rectified. I kindly request that you take immediate action to resolve this matter. It is crucial for the smooth operation of the gym and the satisfaction of its members that functional lockers are made available as soon as possible. I urge you to follow up with your staff about the status of the locker replacement and ensure that the necessary steps are taken promptly.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Negative experience: This is not a space for serious trainers. The treadmills are often broken down. When they work, they have a 20min time limit; barely time to warm up if you're any kind of serious runner. The stair climber has a low time limit also (I think 30min but it's a while since I used it, less if not 30min, definitely not more). There are too few free weights, squat wracks and benches and the increments between dumbbells are 2kg (not 1kg). It's rare if you can do your full workout uninterrupted by having to wait for free weights. The male changing rooms are disgusting (the smell from the toilets is terrible). And a number of the locker doors both in the changing rooms and the main gym areas are faulty if not completely torn off their hinges; so you have to choose your workout time or get lucky if you want to take anything you don't want to carry around with you during your workout. Membership is cheap (just under £30 / month depending on the tier you pay for) so I guess you don't get what you don't pay for.
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Positive experience: Clean and a good variety of machines only problem is that other users thend to hog the weights even when they are not using them
Thanks so much for your feedback, Keith Nanan.
Fantastic experience: The classes improve alot getting better all the PT is the best at Edmonton green gym Anila she is one of the top and best PT she works hard for the gym I really appreciate for all the effort and hard work thank you soo soo much guys
Fantastic experience: Very engaging classes good workouts and amazing instructors ❤️
Positive experience: Dislike having to walk up stairs and then straight down to get to the weights area. Nott a fan of the area very airy. Other than that the machines are great, the vibe is generally good and you shouldn't have to wait too long for a machine.
Thanks so much for your feedback, Azaan. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Fantastic experience: Very friendly staff, everything seems well managed. There are whide range of equipment. Very pleased so far with this place. I highly recommend this gym☺️️♀️
Fantastic experience: Huge space, good vibes. I have met the manager he is always friendly and greeting me and my friends when we come, I recommend this gym
Fantastic experience: Great staff members, very passionate about fitness. Love the energy that they bring to the classes!
Fantastic experience: Very good gym to train at staff are super helpful and do their upmost to ensure safety of the members
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: For the monthly price you can’t complain. Great value for money. It’s a great gym, the staff are always more than willing to help and assist.
Hi there, thank you for your feedback.
Fantastic experience: Nice local gym lots of equipment and classes. Clean and staff are friendly and helpful
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Nice clean gym with friendly staff who are always willing to help highly recommend!!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great first day service from management felt welcomed
Hi there, thank you for your feedback.
Fantastic experience: The staff was helpful trained with a staff member, think his name was “Romes” but overall a good environment
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great staff who really helped me to progress in my training & taught me how to use all gym equipment correctly and safely couldn't be happier.
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Honestly the best gym I’ve been too the staff members are amazing and the whole experience is 11/10
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym and helpful staff. Some great personal trainers there
Hi there, thank you for your feedback.
Fantastic experience: Lovely place I feel welcomed every time I visit Edmonton green is the best
Hi there, thank you for your feedback.
Fantastic experience: Very helpful, people here really care about what you want to achieve, there is manager name Jerome he is very very helpful and polite nice person
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Very helpful people love thıs gym I am never leavıng
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great experience at The Gym Edmonton Green, never disappointed! I train here about 4-5 times a week and find the consistent positive trainers, range of equipment downstairs and classes create a perfect workout environment. The same group of quality trainers are there to personally get to know you and push you in the right way.
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Great gym, great services, vibrant fitness classes, friendly and professional staff!!
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Love this gym! Ticks all the boxes for me! Great staff, facilities and varieties of classes including box out with Jerome & Tim, Abs blast with Anila ♀️and Edem plus I have my gym family who motivate me
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Positive experience: The staff at this Gym are helpful and polite, the equipment is updated , I will only suggest to add a mirror in the studio so we can have more fun when we are doing our classes
Thanks so much for your feedback, Anne marie Niyakire. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Edmonton Green is made aware of your thoughts.
Fantastic experience: I have been going to this gym for one and a half years now, and i love it. I can’t see myself at any other gym due to the great staff and members we have here that create an amazing exercise environment.
Hi there, thank you for your feedback.
Fantastic experience: The staff are extremely passionate about creating a positive, friendly and motivating environment. The classes are great and the people are lovely!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: High quality,diverse group classes with fantastic instructors. All equipment is in great condition,always clean and everyone is lovely. Conveniently located with parking. most importantly our gym community is just the best. A big family. Thanks guys
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Have been coming to this gym for over 2 years, always have a great experience. Staff are friendly and classes are good too!
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Negative experience: It was alright not so good until this couple on months they took away hygiene spray bottle and wipes away which is very distressing for me where is the health and safety of the gym? I asked last week to one worker they clearly didn’t care until someone notices this or doesn’t do anything about this situation I’m still going give negative reviews. Thanks for wasting peoples time .
Thank you for taking the time to leave a review. We're sorry to hear your experience at London Edmonton Green hasn't been a positive one. We will make sure to pass your concerns to management so this can be further investigated. If you wish to discuss this further or have any other concerns or suggestions, please email us at [email protected].
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