Wickford Swim and Fitness Centre
Information about Wickford Swim and Fitness Centre
Opening hours
- sunday: 7h-17h
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-20h
- saturday: 7h-17h
Our comment from FitFit UK about Wickford Swim and Fitness Centre:
Wickford Swim and Fitness Centre is a vibrant hub in Wickford, providing a range of activities for families and fitness enthusiasts alike. The center is well-known for its friendly and helpful staff, consistently receiving praise for their attentive service.
Visitors have highlighted several strengths:
- Clean and well-maintained facilities: The swimming pool and gym are generally maintained to a high standard, ensuring a pleasant environment for all users.
- Variety of activities: The center offers numerous classes and recreational options like aqua aerobics and family swimming, appealing to all ages.
- Family-friendly atmosphere: Many users appreciate its focus on family activities and the warm pool environment.
- Great customer service: Staff members are consistently described as kind and helpful, contributing to a welcoming atmosphere.
However, there are some areas for improvement:
- Parking challenges: Users have reported difficulties finding adequate parking spaces, especially during peak times, which can detract from the overall experience.
- Inconsistent facility cleanliness: Some feedback suggests that both the gym and pool facilities could benefit from more regular cleaning, particularly during busy periods.
- Management concerns: A few visitors have noted issues with staff management and organization during busy times, which could be improved for a better overall experience.
Overall, Wickford Swim and Fitness Centre remains a popular choice among locals, favored for its dedication to cleanliness and customer satisfaction, while also being a great option for families looking to enjoy leisure activities together. Visitors are encouraged to experience the center firsthand and explore the variety of offerings available.
Services, Machines and Guided Classes
Wickford Swim and Fitness Centre: Opinions
Fantastic experience: The centre is always busy with all the different activities available. The staff are very nice and the facilities are well maintained and clean. The only down side is the lack of parking at times.
Fantastic experience: Great for a family swim
Negative experience: Went in the other day and heard one of the managers shouting at a staff who I saw was trying to work not going back if that how they treat they staff
Fantastic experience: Lovely place with lovely people
Negative experience: The gym has really gone downhill. It has become a real sweat box, and does not seem to have any air flowing through it. This makes it very sweaty in there, and leaves all the machines very sticky. I visited this afternoon, and not even any spray to wipe down equipment after using it. Needs a good clean, and a lot of TLC.
Fantastic experience: I take my children here swimming every week for a few years now and found nothing but professional and fun instructors. (Cheryl and Ben are our favourite)!!! Would definitely recommend taking your munchkins here.
Negative experience: I can only comment on the swimming lessons they offer for children. Within 6 months my daughter did not progress at all. The teacher never got in the pool after the first week (not sure how you can teach inexperienced swimmers from side of pool!) and made her jump in first session with no arm bands which petrified her. After seeing 0 improvement in her swimming ability I changed schools. Within 4 weeks of being taught by 2 teachers both in the pool she can swim independently and has already moved up a level! In short, do not recommend these classes.
Fantastic experience: It's a great place. The staff are friendly and helpful and so are the people that go there. I love going there. I highly recommend it. My thanks to them. A year later I think the same and I now attend the gym which is great and i highly recommend all of the activities there.
Fantastic experience: Ryan and the staff were very helpful thank you. Great service.
Positive experience: Cycle class good workout
Fantastic experience: Love a good workout...
Positive experience: Really enjoyed the swimming experience. Facilities were clean. Staff were helpful. However, there was nothing on the app that I could find ( staff also agreed) that told you the process of cancelling a booking that had previously been booked and paid for if someone could not attend. To be told you had to phone at least 4hrs beforehand would have been useful to know. Overall I would recommend.
Positive experience: Our regular gym/pool. Clean and well run.
Positive experience: Nice fitness center, staff are helpful and friendly, gym and classes are well organized .... swimming pool could do with a good clean, and better ventilation hence the 3 stars.
Fantastic experience: Great aqua aerobics classes, really enjoyable
Fantastic experience: Went to aqua class here. Absolutely loved it. Am booked for Thursday also. Lovely clean place with extremely friendly staff. Pool was nit cold either.
Positive experience: Small gym with all thats needed, good selection of classes plus swimming. Staff are all happy and friendly
Fantastic experience: Relaxed gym and pool
Fantastic experience: New gym is superb and great crowd and staff all round
Negative experience: The pool is so dirty. Can do with a little cleaning. My little one kept itching after her swiming lessons. You can actually see the dirt inside the pool.
Fantastic experience: An excellent facility all staff are polite and helpful. I'd recommend that people of all ages use this very important addition to the town.
Positive experience: Lovely warm pool, very friendly lady on reception.
Fantastic experience: Brilliant little swimming pool. Front desk staff very friendly. Prebooking is required for a 1 hour slot but this means the relatively small pool is not crowded. Note the changing rooms are gendered so split your gear accordingly. Lockers require £1 coin. Parking is free at the weekend.
Fantastic experience: Excellent customer service and they were very good when my son was sick in the pool
Negative experience: Appreciate it was a family swim but there was a group of 8 to 10, very disruptive and bombing swimmers. I did comment and complain as did some other swimmers but there was zero interest so will not be returning. Pool looks tired and changing rooms have no locks
Fantastic experience: Swimming lovely and warm gym small , but ok
Positive experience: Water sometimes a little cold but that just gets you swimming quicker. Sometimes there is traffic jam in pool but it's all good
Fantastic experience: With everything that's happened this year having a casual splash about with the kids was the last thing we thought we would be able to do.... but then..... a friend of ours told us about the local Gym (Wickford Swim and Fitness) where our kids have swimming lessons one a week outside of Covid madness, and how well they had set things up. We booked a time slot for a Sunday morning, which was restricted to 45 minutes, but also ensured no more than 25 people would be in the pool during that slot, including us 4. When we arrived the male and female changing rooms had been turned into an in and out changing room with a one way system that meant you got ready in the one and took your bags into the pool area with you where you could leave them on the seating areas while you swam. The "in" changing room was then locked off while we were happily splashing about for our 45 minutes of fun in the lovely warm pool, almost forgetting the carnage of the outside covid world. At the ending which the entrance to the "out" changing room was opened allowing us and the other families that had shared the slot to get dried and changed with plenty of social distance between us. A once everyone was in the "out" changing room the entrance was closed and we effectively had the next 45 minutes to get changed, deal with the kids, and casually make our way out of the fire exit, without passing anyone other than the pool staff. We had great fun, didn't feel uncomfortable or unsafe at any point, and thoroughly enjoyed our albeit slightly restricted slice of swimming normality!!
Fantastic experience: This is my first time taking my daughter back to swimming lesson can say they have worked really hard at making everyone feel safe and was clean and all safety measures in place much better than how we were crammed in before
Fantastic experience: Friendly staff, lovely warm water. Much more pleasant than the Olympic pool in Sporting Village Basildon
Negative experience: Place is ok for the price however my experience is destroyed by rude and miserable looking receptionists. They have never been friendly or helpful to me. Customer service in that place is a disaster.
Negative experience: Air con is never switched on (especially in classes) teachers are always late for class (not sure how they havent figured out they need to leave time to park yet) studios are never opened when teachers are running late so there is no time to set up equipment in advance which delays classes more, there are never any staff members on the gym floor. Class registers never taken which means there are always more people in the class than can fit, i have been knocked by someone elses weights in body pump and when i complained it was too crowded and dangerous lady on reception said 'yes it was busy' didnt care less about health and safety. I only contine to come here as I can walk. Such sinple things could improve this place but overall staff complacency lets it down.
Positive experience: The Dippers disabled swimming club use this facility on Saturday afternoons.Great for those that might be recouping after a hip opp for example,and has been advised that gentle water based exercise would help. Lift to get into water available
Fantastic experience: It's a good place for fit niss and good for swimming
Fantastic experience: good pool
Fantastic experience: Brilliant aqua swimming class.
Positive experience: Staff always very friendly and helpful. Great as they are keeping the water level up now to where it should be as it used to be very low sometimes.
Positive experience: Good but no baby pool xx
Fantastic experience: Great centre with helpful staff
Fantastic experience: Grrr my for little ones swimming lessons
Positive experience: Small family size 25 MTR pool clean, friendly staff, parking, no children's pool, disabled facilities. Can be busy at peak times.
Fantastic experience: lovely place to work out
Negative experience: Great teachers, shame about the quality of the changing rooms and cleanliness! Told often and do nothing about it.
Positive experience: Nice gym with decent equipment in central location. But boy do the Changing rooms get hot
Positive experience: Typical local pool. Very crowded spectator area and very hot everywhere in the building. Often have to queue for the car park.
Fantastic experience: Nice pool well kept and really helpful poolside staff. Slightly smaller pool than average but perfect for me. I'm happy to recommend.
Positive experience: Gym is good, nice clean area. Pool is ok..nothing special
Positive experience: great gym there coaches are amazing and great that they allow kids in there you can book 1 session out of 2 which has only recently changed witch is annoying because you cant get a full workout in
Fantastic experience: Great place for the price
Negative experience: Overzealous parking enforcement, no free parking for patrons, inadequate spaces. Pool itself and gym are fine, but let down by poor parking facilities.
Positive experience: Great family swimming pool. Spectator area is too small but great staff
Negative experience: Car park is way too small and the lady on the reception can be quite grumpy
Positive experience: Nice friendly atmosphere from other users. Fairly priced for the facilities available.
Positive experience: Lovely pool on the centre of Wickford. Opens early and closes late, ideal for someone who wants to go for an early morning or late night swim. The pool is used by the local school so will experience a limited timetable during the school week. Staff are friendly and helpful. Pool area and changing rooms are very clean and monitored frequently. Website for the pool is a bit confusing. I found it quite difficult to find the pool timetable. (I think this is due to improvements still being made to the site though) Overall a great place to come for a quiet swim of to bring your family.
Fantastic experience: Great place to work out
Fantastic experience: Bright and modern with a gym
Positive experience: Okay gym
Fantastic experience: Great price. Nice and warm and not over crowded
Positive experience: Good quality gym, slightly expensive, pool could be better maintained this includes changing rooms Inc toilets.
Positive experience: Incredibly friendly and willing staff, bar 1. No children's pool and the main pool (only pool) was too cold.
Positive experience: Have not used the pool but gym is well equipped and well organised with qualified personal trainers.
Positive experience: Pool can do with a clean, but good facilities. Watch for the grumpy (jobsworth) life guard... you'll know him when you see him :)
Fantastic experience: A great swimming pool, clean and well maintained. Sometimes they have inflatable fun sessions.
Fantastic experience: Not to menny people
Positive experience: Staff are friendly. Car keeps being vandalised and trying to be broken into as there's no cctv. Poor
Positive experience: The gym is good , good selection of equipment,
Fantastic experience: Wow, what a difference the refurbishment made. Memories as a kid of a run down little local pool are no more!
Fantastic experience: Good to go in evenings they cater for adults alone with no kids nice to escape and its healthy. Win win staff are really helpful and welcoming nothings to much trouble. I 100% recommend.
Positive experience: The pool is warm and not too crowded but a little small. Not subject to closures for swimming galas like the other local pool.
Positive experience: Good gymn but small when busy.
Fantastic experience: Always friendly in the gym, been going since it opened.
Positive experience: It's a great place to go fo a swim
Positive experience: Went the for swimming. Friendly stuff. I will come back
Fantastic experience: Great centre. Friendly and helpful staff. Good gym equipment and group classes.
Positive experience: Small pool but clean and well maintained. There is now a gym attached to the pool. Parking is a pain very small carpark at rear which you pay for, but you can claim your money back at the pool. The car park get very busy and sometimes you will need to use the carpark across the road, a couple of minute walk.
Positive experience: Better than making the trip to Basildon sporting village with 3 under 5.
Fantastic experience: Good gym facility and pool is a good size. Equipment is normally available when needed and staff are friendly.
Positive experience: Brilliant, however is clearly to small for the amount of people using it
Positive experience: Very warm on a Sunday for family swimming. It can get a bit crowded and could do with a clean.
Positive experience: Good aqua class
Negative experience: As a visitor to the area I was turned away on casual entry as I wasn't on their system.
Positive experience: Nightmare to park, not enough seats for parents to sit and watch lessons, and not enough changing rooms for all the lessons they book, hence children dripping wet waiting for a cubicle
Fantastic experience: Great gym and a lovely swimming pool
Positive experience: Cosy feeling basic pool. Nice changing facilities. There's a gym but not my cup of tea. Staff are friendly.
Negative experience: Insufficient parking, insufficient seating for parents during lessons, hot, noisy. Stressful every week!
Fantastic experience: Excellent pool and great swimming lessons for the kids
Fantastic experience: Love the place!
Positive experience: The investment in the new gym and building was worth every penny. Parking is a problem so that's why it's not five Stars.
Positive experience: Please note that his is NOT the exact location for Wickford Swimming Pool but Google won't let me amend it as someone classed my change as incorrect. I enjoy going to Wickford Swimming Pool and Everyone Active Gym. It was completely redone in about 2014. The staff are super friendly and the only thing I don't like are the shorter opening times during the weekend and how busy it can get at times (hence only 4 instead of 5 stars).
Positive experience: Really like it, enjoyable but please add more 'Swim 4 Everyone' times
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