Freedom Leisure Cinderford

Negative experience: The pool is the only suitable place for children to learn to swim in the Cinderford area. Buildings and wonky paving slabs don't seem to have been updated or had much maintenance since I learned to swim in the late 1980s. No toilets available for parents or non-swimmers. Shoes now have to be piled up in the entrance corridor before entering the changing rooms as there is no longer a vat of disinfectant for swimmers to wade through on their way to the pool. Generally good feedback on the pool staff, but reception often out of supplies of swimming certificates/badges etc for weeks on end. Sometimes we receive a notification text message to inform us that swimming lessons have been cancelled, but we have also had several wasted trips with no notification to find a sign outside stating that the pool is closed. It seems strange that the school seems to have found sufficient budget to cover most of the front of the building in a giant mural, while loose and crumbling steps and paving slabs present a genuine trip hazard.

Fantastic experience: Badminton was good.

Fantastic experience: Very friendly and well organised Lane swimming morning swim session. Clean changing rooms.

Positive experience: The sport centre looks pretty grim from outside and definitely needs some money spent on it. However the staff were lovely,polite,welcoming and very helpful. The swimming pool and changing rooms were fine. The showers were perfectly acceptable although mine could have done with a new curtain. The big plus for me is how local it is and the cost, £2 a time pay as you go! Can't be bad, I am planning to go 3 times week and you do not have to book you can just turn up.

Fantastic experience: Loves it! Friendly helpful staff!

Negative experience: Could be easily made better: The water fountain has abysmal water pressure in the gym, you’re waiting for what seems an age just to refill. A lot of the cable machines keep breaking, is it that hard to buy some decent cables and just replace the lot? The owners make enough money off us for the extortionate prices so they could at least give us some equipment. Would also like another lifting platform, if one person is doing deadlifts I gotta wait around

Negative experience: Avoid at all costs!! This leisure centre is most run down place i have ever been to. Staff not attentive, most of gym equipment is broken, they overcharge you by around 40% compare to other gyms. Their referral program is inconvenient, staff do not respond to notes about gym when asked to give notes to manager about inventory (problem was not solved for around 4 months and still nothing done about it) if you really want to gain something, just go to different gym.

Fantastic experience: Aqua fit class is brilliant great gym. Friendly staff

Positive experience: We use the Gym for classes but it looks a large gym with many treadmills and crosstrainers with quite a few cable weights machines and a large selection of free weights a mixture of old and new equipment love the hang bars and tyre flip area

Positive experience: Nice pool. Swimming lessons seem well organised. Could have better seating for spectators.

Fantastic experience: Really friendly and helpful staff, Neil (PT) was great taking me through the basics, really laid back atmosphere which put me totally at ease! New to a gym so wasn't sure quite what to expect

Negative experience: Absolutely pathetic attitude from your staff this morning. Not allowing my 3 year old daughter to use your toilets as we were there playing a football match on the astro turf with our son's under 8s team and not using the leisure centre. It may not have been your problem that the changing room toilets were closed but would it really have been that much of a problem for you to let her, a 3 year old, use your toilet?

Negative experience: Bottom of pool was slimey, indicated that water wasn't really that clean or lacked chemicals.

Positive experience: Only 1 toilet/ shower per man/woman and no cloth changing area

Negative experience: I go only for the squash facilities. There are 2 courts. The one has a door that doesn't shut properly, the other has a big hole in the wall and is missing some concrete or whatever. Both of these things aren't idea in squash. There's a light fitting on the wall in the viewing gallery that has a smashed bulb with shards of glass sticking out. The changing rooms and toilets are always locked so there's no access to that. The whole place could do with having quite a bit of money put into it for painting and decorating and fixing things properly, I get the impression management doesn't really care about it and just put money into the actual gym area. I'll keep going though as it's convenient and not too expensive

Fantastic experience: Great spin class this morning as always

Fantastic experience: Experience: Amazing atmosphere like, its too good to be true (Grey Scale hallways) Honestly some paint wouldn't go a miss... really really really friendly staff, when you ask one of them to sign you in. They just look you up and down. Customer Service is defo on another level of politeness and enthusiasm. Even put my thumbs up and smiled when I left and they just gave me a blank look and did not say anything. VERY welcoming STAFF. Honest review: The gym facilities are alright, The Gym* in Gloucester is like £12 a month and has way more to offer. This gyms £40 a month and its just not worth this at all, its just the staff for me I cant lie, allot of reviews praise there (PT) staff, which I can understand PTs are helpful that's there job. But the receptionist on the other hand. They just don't have enough enthusiasm or politeness when you walk through the door, its not very welcoming or friendly, its literally like talking to someone who has there back turned towards you. However there is a male receptionist who will say "Cheers mate." As you leave the door, which is nice. I am just speaking on behalf of my, Personal Experience. Clearly they do not implicate social equality standards, meaning they treat each person differently according to the reviews other people have left. Overall my personal experience has been far from great. Would recommend a different gym for the price such as DW, which has both friendly and welcoming staff as well as friendly people who will happily assist you if you ask them nicely. This gym on the other hand, people will simply ignore you. What a wonderful environment.

Fantastic experience: Love it.

Positive experience: It's a bit tired despite taking forever to revamp the swimming changing rooms. Staff pleasant and helpful

Positive experience: In regards to the gym: Pros: Lovely staff Cons: Often quite busy, not cheap, depressingly slow water machine and almost always empty paper roll dispensers make it a bit frustrating. Also the gym would do well from staying open another hour. This time of year especially, as there’s always lots of us still training until it shuts at 9.

Fantastic experience: Swam here with my kids July 2022. It was only £14.80 for a family, which I thought was reasonable. It's not a huge pool, but it's decent, clean and well staffed. The men's changing rooms don't have any individual cubicles thou, doesn't bother me but it was like going back in time!

Fantastic experience: Really good gym great staff and friendly members,highly recommended

Negative experience: Told the wrong times for lessons, turned up when they said. They took the money and then said they were at different times and would need to wait or come back. Asked for a refund and the person behind the tile just shrugged and said use it another time... to top it off the site needs improvement. Can break an ankle on the steps...

Negative experience: Not even 1 star, the place needs serious investment. Haven't been since covid so decided to cancel, my last experience of the place: I phone up and ask how I cancel they say I have to 'go up and complete a form', I asked if I 'could do it online then', she said 'no I had to go up and fill one out'. I went up, she gave me a piece of paper with an Internet link! shown so I asked if there was a form, she said I had to go online! She said i had to get the paper to cancel and i didnt even use it! What a waste of time, so here's a picture of the form I wasted my time getting (I didn't use the link as when I saw it was on the Internet I Google it!) If you want to cancel just follow the link... not normally this annoyed but seriously!!!???

Negative experience: Tired, old, like walking into a charity shop.

Negative experience: The swimming lessons it’s a nightmare fine if you have one child but if you have two there is no chance of getting you in on the same day have been trying twice a week for two months with no joy I even tried asking if I could put one in a lower group to be told that’s not possible yet there are children in the the groups my my children are in from the next group up because there’s no space they don’t even have a waiting list it’s just keep asking well there’s only so many time you can keep asking and the person who does it I’m sure doesn’t even look it’s just the same response each time

Negative experience: Yikes,I know they are under going work but I think a warning before paying would of been nice, no showers, toilets was filthy, the hand bar kept coming apart in the pool where my 4 year was holding, it's freezing walking across to the changing room as well as everyone seeing you naked, no private area to dress. It's only got a 2 stars as the staff was friendly. Also no where to put your keys etc safely so all at risk. Will not be returning unfortunately.

Fantastic experience: Really friendly and accessible - great first swimming lesson for the little one

Fantastic experience: Great organisation all round. I feel very safe here

Fantastic experience: Pleasant atmosphere, welcoming staff, perfectly adequate facilities..

Positive experience: Good swimming lessons for little ones

Fantastic experience: Great for my daughter's swimming lessons. Could do with updating the changing rooms but staff and facilities are great.

Fantastic experience: Staff are helpful and friendly. Swimming lessons for kids are fab my daughter is doing well and loves it

Fantastic experience: Went for a swim. Lovely big pool and not overcrowded

Fantastic experience: Friendly staff plus a nice big gym with great equipment and good opening times. What more do you want from a gym.

Positive experience: The pool is full of sand and it is good for a cool off in this heatwave but apart from that it is not great for a play around

Negative experience: The place is falling apart. Had to play squash in the dark as nobody has bothered to replace the light bulbs. Do they care.....no not really

Fantastic experience: Very good gym a lot of variety there also Very friendly people willing to help would recommend it definitely

Fantastic experience: Lots of equipment

Fantastic experience: Great

Fantastic experience: Love this place. I don’t use the pool or other facilities but the gym is my favourite in the forest. So light and airy inside unlike most gyms which feel dark and claustrophobic. Plenty of machines and space to use. Staff are always super friendly and helpful too.

Fantastic experience: The gym is clean and has some very modern equipment. Friendly staff...

Fantastic experience: A great facility.

Fantastic experience: Nice place to swim

Negative experience: Friendly staff, but generally in poor condition. Showers have always been low on pressure, but have not been working at all for at least 2 months now, so cannot shower before entering pool or afterwards. Nobody at Freedom Leisure seem to think it's a problem and there is no urgency to get them fixed.

Positive experience: I love the staff here, they're all so helpful and friendly. The facilities are constantly being upgrade particularly in the gym. Would be 5 star but the prices are a tad high

Fantastic experience: Great gym and swimming pool

Positive experience: The Gym which Is where frequent, is first class the staff are excellent and helpful, there is music playing at all times, there are 3 Televisions on a different channels to cater for whatever you want to watch. Even a Water Dispenser and Blue roll are at hand for wiping off excess sweat!!

Fantastic experience: Great place & very helpful staff

Fantastic experience: Lots and lotsa of keep fit equipment to use here at competitive prices. Sauna swimming pool weights and all your keep fit needs. If you are in the area and feeling a little Unfit then this is a must see and go place. Get you unfit bums down here for a great workout

Positive experience: Here twice a week with my son for football training great facilities ⚽️

Fantastic experience: Nice place to social n swim n train..

Positive experience: Lovely place staff are nice

Positive experience: Good fun

Fantastic experience: Nice place for training,clean and tidy,lots of machines to choose from.They also have lots of other options like indoor football,swimming pool and so on

Fantastic experience: Ideal leisure centre. Swimming, gym, holds parties. Great place to go in Cinderford. Great work guy's.

Fantastic experience: Great place to go nice friendly staff

Fantastic experience: Amazing

Fantastic experience: Nice pool lovely staff highly recommended

Fantastic experience: Very up to date, very big friendly staff and lots of very varied equipment.

Positive experience: Massive complex with lots of choices an AstroTurf pitch there's a swimming and overall gymnastics etc. Is parking available so there shouldn't be any problem it can be a bit confusing trying to navigate through the complex to get to parts overall it's not too bad. There's a very small waiting area within for a vending machine for drinks and tea.

Fantastic experience: The best gym in the forest of Dean Really nice staff, suitable for bodybuilding, fitness, men and women. PT's available with good knowledge. Separate Studio Room for circuits

Fantastic experience: Brilliant great place

Fantastic experience: First day back since March!!!! Yeah felt very safe well organized!! Just follow the guidelines and we're be ok ️️

Fantastic experience: Completely changed, upgraded, great staff, Forests best kept secret.

Fantastic experience: A great pool used a lot by the local community.

Fantastic experience: The staff are friendly and helpful, they make you feel very welcome. My child is enjoying her swimming lessons and getting a lot out of it.

Positive experience: Decent gym for a town like Cinderford, needs newer and more equipment though.

Positive experience: Kids club that runs from 9.45-15.30 is great for entertaining the kids during the summer break.

Fantastic experience: Good facilities

Fantastic experience: Fantastic gym

Fantastic experience: Love the gym and the pool. Friendly and helpful staff, reasonable prices.

Fantastic experience: Great pool, my boy's have the swimming lessons here and love it £19 PCM for 4 lessons 1 per week

Fantastic experience: Great pool and renovated facilities.

Fantastic experience: Lovely staff, good facilities.

Positive experience: Good