WV Active Bilston - Bert Williams

Positive experience: Its okay but if only they let teens go gym in the weekends instead of only weekends because then theirs just no point. The point is to go everyday for an hour of exercise. I've been before and i do like the gym really but the receptionists are a bit rude and judgy i guess but thats only my experience maybe. Overall i do recommend but not to teens as its only weekends you can go but idk when ur 16 u can go everyday or not?

Fantastic experience: Swim here a few times a week. Great place, friendly & helpful staff. Pool is great and the changing rooms are kept in good order.

Fantastic experience: Children's swimming lessons - supportive teachers and they encourage children to reach their next levels in a timely manner. Staff do not 'hold back' pupils.

Positive experience: The car park was full again ,

Fantastic experience: Went to a class today was very good. Hydro Active

Fantastic experience: Pretty neat gym, well planned and a wide variety of activities for members.

Fantastic experience: Great classes and great gym

Negative experience: Booked a badminton court this evening at 5 o clock no nets was set up till 5.05 And you have to be off at 5.55 £11.50 for 50min bit shit aye it...

Fantastic experience: The place is super clean and the staff is really friendly. The gym and pool are both very well maintained and top quality!

Fantastic experience: Great facilities and great staff very friendly. Instructor that did the Body Pump on Thursday was fantastic!

Positive experience: Great gym, good classes, lovely pool, good value! Only thing that let's is down is the horrendous parking.

Fantastic experience: Nice people staff here wonderful

Positive experience: Decent Gym this. Had a change of lifestyle. Started going Plenty of equipment to use, can be busy at time's. Worth a go though.

Fantastic experience: Lovely pool. Clean facilities.

Fantastic experience: Excellent and value for money

Fantastic experience: Our choice of Gym. Love to swim here. Gym is well laid out since the revamp. Squash courts, tennis and badminton, yoga, spin, you name it, they got it. Can be very busy at 5pm and Mondays, just like all gyms I guess. We do a class with Jess and she is truly fantastic. Highly recommend you to try here. Very welcoming

Fantastic experience: I like I love it is Bigger and clean .thanks

Fantastic experience: Took my daughter and grandson swimming classes done brilliant

Negative experience: I was swimming and I to deap end I had help from my dad I a lifeguard said I can't bc I'm short but I'm 5'5 so I should go but now I'm allowed but I hate it when that ladya said it

Fantastic experience: It’s a really good public swimming pool and has a big pool for everyone adults kids and it also has a big pool for the people who wants to race or swim alone in lanes

Fantastic experience: Parking can be busy at peak times. Otherwise no issues.

Positive experience: Love it, but the pool is always cold. Must be 25°C maximum.. I also wish they would bring the cafe back, though. A nice way to end your visit, especially Saturdays .

Positive experience: Great facilities to use at the centre. I use the gym and regular user if the swimming pool on a weekend with mt daughter. Love the new gym refurb and so much better to exercise with the equipment. It's clean and tidy and still space to do some floor work around the centre. Great courts to hire for various sports at good costs. The pool is great however can sometimes be a bit cold for the little one. The studio pool is a bit warner and great when there's a tots session on. The changing facilities are usually fairly clean aswell as shower areas and toilets.

Fantastic experience: Friendly reception staff. Changing rooms were tidy and clean.

Positive experience: Clean,careful staff,watter is good for swimming. Parking can be a problem sometimes.

Fantastic experience: Took my 2 year old son here for the Tots Swim and was incredibly impressed by the quantity of toys to play with. The changing rooms and swimming pools itself were very clean and tidy. Will definitely be returning!

Negative experience: Always none electric vehicles in the EV bays. Staff on site have no control over the car park

Positive experience: Lovely leisure centre, it's a shame the car park isn't bigger. Attended karate grading, and parking was a nightmare. However, the studio is great, allowing parents to watch.

Fantastic experience: Joined today. Staff great. Pool clean and warm enough. Only 4 showers. But spotlessly clean. Plenty cubicles and lockers

Negative experience: For 3 years I have found the Pool great. Staff are friendly and the people social, and considerate with everyone's mixed speed and ability, I made lots of friends in the water. Recently however this has changed and 2 incidents have made me not want to come back. 1) in the Medium lane me and my cousin were swimming (we swim weekly and are quite quick) when a man came in with 0 consideration for us and starts doing front crawl. He's overtaking which isn't allowed and pushing past us and kicking me which left bruises. The Life guard was useless, she said she can't do anything but would talk to him about the kicking. She didn't. 2) During a swim in the medium lane I noticed it was getting clogged up with traffic so knowing I am fast enough I went in the fast lane. Again there's a man pushing past and going all out kicking me and hitting my face with his hand. He also is giving me dirty looks and almost causing 2 head on collisions. The life guards just allow this and are laughing about it. Then he complains about me despite being 1 of 3 others going the same speed. The ife guard then penalises me and forces me to go into a lane with way too many people in it which is very slow moving. Nothing is done. I don't know why they're too scared, lazy or I competent to do there job properly but it's not professional or fair to penalise the majority of considerate friendly swimmers for one antiscoial rude person who Injured me. This never used to happen. Why is it allowed? Why is it one rule for one and a different rule for others?

Negative experience: I just came back from wv active after standing in the queue for half an hour, and I didn't even manage to get in. So frustrating I do not recommend...

Positive experience: I have been using the gym and pool at bert williams since last year. I've been attending the adult swimming classes and I'm really enjoying them. The swimming instructors sarah and Chris are really good. The gym is really good too especially since the refurbishment, the only down side is there is an arrogant and immature fitness instructor called Geoff Hall who speaks like the oldest chav in town but never mind every village has their idiot. He is also a personal trainer at the David Corfield gym in Shifnal , i wouldn't waste your money he is very ignorant and not a nice person. Everyone else is very friendly and professional. There isn't always space to park on the car park, and I've had to park elsewhere, but it's only a short walk, so it's not too bad. All in all it's a very good lesiure centre

Positive experience: I do like this place. Especially the possibility of classes variety and the courts. It is quite clean and the staff is very helpful and friendly.

Negative experience: Discussed at the experience we have just received. Took my 6 year old swimming, on completing his 10th length a bald lifeguard decided my son wasn't a competent swimmer and told him to stay in the shallow end. That totally knocked his confidence and he didn't want to swim anymore. After I confronted the lifeguard they asked my son to do a swim test if he wanted to go in the deep end. He easily completed it and not a single apology from the lifeguard. When speaking to the manager after he said in front of my son that his stroke wasn't the best! My little boy was gutted and his confidence in swimming completely gone. The female lifeguard was lovely and more than fair.

Fantastic experience: The staff are very kind at the reception. The changing rooms are always clean and I have never had any issues with slipping. I take my daughter for her tots sessions and she absolutely loves them.

Positive experience: Good gym but Would be great if opening times would be later on the weekends.

Fantastic experience: Love going to bert williams..brand new equipment and all staff so nice..

Fantastic experience: Nice gym sam is the best staff member!

Fantastic experience: Friendly, helpful staff, and fantastic (just refurbished) gym.

Fantastic experience: Fantastic centre great staff very very clean be even better when new equipment arrives in the gym

Fantastic experience: Excellent service people are great.... great place to work out

Positive experience: Nice leisure centre, nice pool, very clean, life guards bit over the top

Negative experience: Paid £4 for a swim then they shut 3 of the 4 swimming lanes off for lessons after 10 minutes, receptionist didn't mention it when I paid. Seems to be a common practice. Queues to get in even when swimming lanes are empty.

Negative experience: Nice facility but experience ruined as air conditioning in sports hall doesn't work

Fantastic experience: Only been to physio and took the grandkids swimming. All friendly staff and looks beautiful and clean.

Positive experience: It is big but it have less equipment and small swinning pool It is cheap so

Positive experience: Equipment often broken. Not enough available machines for the number of people who visit. Could use a refurb.

Fantastic experience: I loved it, it's a very nice and kind place you can do many things I did swimming and loved it very much I reccomend you do it to there is a que but it is really good if you want to go swimming

Fantastic experience: Great service and Staff, will be even better after the upcoming equipment update

Positive experience: The pool is nice and facilities are kept well

Positive experience: I recently joined this gym. I was impressed with many things, £15 a month I get all the classes gym swimming which I think is bargin. The classes are hard to book because they are very popular. I really enjoy most of the classes. My only issue is with Yoga class the instructor don't seem to do enough in 45 min only do few moves then rest of the time just relaxing, where I think in 45 min we could lot more as well as relaxing at the end. I tried this twice wasn't impressed. The instructor just stays at the front don't even bother to check if people are doing it properly, especially beginners who don't know the poses she should be checking even the old ones need to see if the students are following it through properly. I have been other Yoga classes but this one is no no. Otherwise rest of the classes are good.

Fantastic experience: Started swimming again. Changing rooms very clean and the pool was well divided into general and lane swimming. Staff really helpful

Positive experience: Great deal at £15/month for gym, swim and classes. You can also get a personaised gym plan for £15. My only issue is can't get in pre/post work due to opening/closing times with shift work. But great value otherwise!

Positive experience: A lot of the cardio gym equipment isn't working as it should be, there's issues with many of them, they're quite old too. Car park is an absolute joke it doesn't have enough parking at busy times. Cheap and cheerful Gym it offers nothing exceptional but price wise you get what u pay for.

Fantastic experience: Clean floors and swimming pool! ‍♂️ Staff are very nice! Bought a membership, and will be going again!

Negative experience: My Wife who has mental health problems was told not to talk to anyone and too shut up by someone who identified as a manager , while she was swimming. Totally uncceptable.

Fantastic experience: Very friendly service, always clean and tidy Just waiting for open sauna

Negative experience: Going more down hill , no equipment is being fixed along with never bothering to sort the sauna or steam room so there's no appeal that way either it's a shame

Negative experience: They closed the sauna due to H&S..... What a snowflake world we live in.

Fantastic experience: Really easy to find and a massive car park. The staff were amazing, very kind. Spotless clean. Lifts to other floors if you have access problems

Fantastic experience: Big airy leisure centre. Lots of class choices. Access to the pool all day.

Positive experience: Really enjoy the classes here , only thing I would say is when a class starts at 6.30am not being allowed in until 6.25 is a bit of a rush , no time to go to a locker or the changing room. Especially when you need to get equipment out

Negative experience: Parking is horrendous the cars parking in the minibus parking spaces are you got people parking in disabled bay without the badges people parking over the white lines when there’s enough room to park a car and a half in between them did not make it to use the facilities as no parking available due to me being disabled with a badge and I’ll disabled bays available as all used by people that were not disabled in anyway possible or had disabled badges in their windows. Displaying them spoke to the managers. They advised me that I have no control over the car park where people park it is to do with Wolverhampton city council which has physically left them to their own tools and does not monitor it at all, as they feel there was not a problem good old corrupt Wolverhampton city council.

Fantastic experience: Had my physio therapy here very friendly clean and great equipment

Negative experience: New member 1 month, I log in to the app at 6.30 most morning to book class for following week- classes are all FULLY booked for the entire week?! What chance do you have of ever utilising my membership with there facilities of booking is ridiculous! Which only leaves me the option of constantly refreshing the app to see if spaces become available- which ppl seem to rush to book the literally cancelling within 30 mins of the clsss starting!! Which doesn’t give me enough time ! There system needs looking into- I will be cancelling my Membership

Fantastic experience: It's so close for me to get to all wvactive sports clubs are great for all your activities and the membership prices can't be beaten the staff are all friendly and perlite

Fantastic experience: Great leisure centre, friendly and polite staff. Always willing to help. Great pool for swimming

Fantastic experience: Very friendly and helpful staff, excellent prices and surprisingly clean for a swimming facility. Changing rooms well organised and laid out too. Pool is a really good size and gym feels more private than most gyms, not so open.

Positive experience: Can only speak about the pool... Nice leisure centre. Clean facilities. £4 swim (at time of writing) Lane swim: 4 lanes (slow, 2x medium, fast) and other half of the pool open. Get your money back from the lockers! £1 (they charge at my usual pool). Showers only have 1 temperature though, hot or nothing . Would recommend!

Positive experience: This is not a bad place at all. Great staff, clean places to work out with variety of sports happening under one roof. The three star is more of a plea to get the gym updated. New equipment has been added however majority of the original equipment is broken or in need of repair. Cross trainers where the buttons are the other way round, broken treadmills etc. Otherwise this is a great gym where the opening times are decent (could be open till 10.)

Negative experience: Old machine's no sunbeds like most gyms at that price point lovely swimming pool classes but no for DISABLED PEOPLE!!that I thought would be helpful but clean the gyms area is outdated and have to cue to use the available machines that again are outdated should really be cleaned after every use but that's on the people that get off the machines not the staff the staff also are ignorant in my opinion don't make you feel very good about yourself the way that they look at you as if I don't know how fat I am already plus disabled that's why IV gained alot of weight due to being disabled no excuse but I'm in a wheelchair for goodness sake get older women in not just girls please thank you

Positive experience: Quiet few activities available to do including swimming ‍♀️ pool gym , steam and sona room . I think with bit of upgrade gym can do better staff is good too

Fantastic experience: Very clean, very friendly staff. Well equipped in the gym. Lots of classes to take part in as well. Everything you want and need under one roof to have a good work out and there's even the swimming pool!!! Cheapest membership around offering all these facilities

Positive experience: Took my child to the tots swimming session held in the studio pool. They had some toys out and the floats, but the water felt a bit cold. When I've gone in the pool previously it has been warmer than it was.

Positive experience: Council need to get there act in order ,either sauna is not working or not enough Life guards ,then queueing to get in ,good facilities when working

Fantastic experience: Love the place great staff very friendly and helpful, much nicer then the Duncan Edward center staff and much cheaper per month thanks fras.

Fantastic experience: Swim here 2 or 3 times a week fantastic pool and changing rooms and the Swim tags are great

Fantastic experience: I've been coming here to the pool for the past month. It is great. The staff are lovely and have gave us plenty of information including the regulars.

Positive experience: Recently I have swam at Bilston, Tipton and Dudley pools and though facilities are sparse in comparison, Bilston by far offers the best monthly value in comparison to Dudley and Sandwell

Negative experience: Swimming pool is fantastic but gym really need renovation, need painting and decorating, no music and air conditioner in place were fitness equipment are. All gym need painting walls and fix broken equipment

Positive experience: First time visiting was really impressed,very clean people very helpful,there are quite a few of the equipment not working which is a shame,

Positive experience: It’s ok. Pool is good and there are lots of cardio machines. But, the weight training area needs a fix up. Lots of broken bits and not a lot of room for the amount people attending. I would like to see a couple of heavier kettlebells as this would enable people to do another type of weighted workout when it’s extra busy in there. The staff are great

Fantastic experience: Love it. Better than previous place we were at. Music can sometimes be a little loud depending which staff is in and who they are trying to impress I suppose. But overall very relaxed place and great amenities

Fantastic experience: Love the refurbished gym. Tired of visiting the loo only to find there's no loo roll!

Fantastic experience: First time swimming here going to be using alot more or the facilities from now on use the gym now too decent

Fantastic experience: Lovely pool, reasonable prices good secure car park and very friendly staff

Fantastic experience: My wife and I turned up on Sunday morning and there was lane swimming available, and both £4 each. Lovely pool, clean facilities, good showers. Checked the timetable and lot's of lane swimming available throughout the week. Free parking and well located. Will certainly return, this is well thought out and it's a nice leisure centre.

Fantastic experience: People in & around Bilston should never miss this Spacious gym, Big swimming pool, Aerobic sessions, Indoor stadium for basketball, football & much more Friendly trainers are out there to guide you anytime No matter how hectic my day gets, I never skip my workout - Thanks to WV Active Bilston ✌

Negative experience: Gym is in a good location and the opening hours are great and suit those of us who work. However the equipment in the gym is in a great need of upgrading. It is coming to the point where I am considering cancelling my membership and looking at other local gyms instead. At the moment when the equipment breaks down it takes months for it to be repaired. I would happily pay a little bit more a month if it meant equipment would be maintained better. Also it would be better to have a separate weight section for women. The cleanliness of the gym is not too bad compared with other leisure centres. Most of the staff are friendly however some of the young ladies on reception do not come across as being approachable and can be rude.

Fantastic experience: Always a pleasure to visit as a spectator allowed pool side to see son and gran daughter staff always excellent. Looks very clean and tidy.

Negative experience: 4 squash courts, two full of weights equipment, another out of order with a damaged floor. This place is badly designed, managed, maintained, smells of the cleaner’s mop, it is not fit for purpose.

Fantastic experience: Good value for money. Good sized pool and gym. Range of classes on offer although they are sometimes difficult to get into.

Negative experience: Some of the Staff behind counter needs training . They treat customers with disrespect and laughing behind their backs. If you can't do your job properly just QUIT .

Positive experience: Friendly staff and very clean environment. Would be nice to have the sauna and cafe open.

Fantastic experience: Great gym , fantastic pool, lots of activities and helpful friendly staff , I never even knew this place existed

Fantastic experience: Staff are always friendly and helpful. Place is spotless and showers are the hottest showers around.

Negative experience: Life guard was so rude and miserable& kept staring at me even shouted at me infront of everyone clearly trying to embarrass me when I went slightly past non swimmers point even though I’m a strong swimmer and my son was in a floating dingy and where the hell is the baby pool? Oh there isn’t one so had to be in a crowded pool with 16 year olds splashing me and my 1 year old but he had nothing to say then there’s enough room for a baby pool right at the top of the room it’s ridiculous. First time taking my son swimming! I’ve just brought a pass and don’t even want to go again.

Positive experience: I have posted a view reviews but got to admit mostly it be a just down to a moan about the equipment broken for months on end if not that about the closing of the sauna which is still sadly closed. However it is always fair when people get it right. Bert Williams Gym announced the gym will refurbished and for months me and a few others though what going to happen what disaster a waits us . Fear not what a cracking job Bert Williams team have done, Freshly painted . new floor covering which looks splendid . Top of the range new gym equipment . Well done !!!

Fantastic experience: Great modern leisure centre. I went in to swim it cost me £4:00 for unlimited time which was fab. Lockers were a £1 which you got back after. Changing rooms were very clean and they were unisex. Which I thought was very modern. Loved the whole experience

Positive experience: Been a member for just over 8 weeks staff all very friendly and polite all seem to work hard I only use the pool which I enjoy but have found if there are swimming classes on they take the slow lane off so there is only 2 medium and 1 fast I did ask 1 of the lifeguards to put 1 of the medium lanes into a slow lane and she asked one of the managers in duty who did allow this also there is no cafe which isn't good as most people enjoy a hot drink and sandwich after workout or swimming I feel that the cafe is wasted not being open this cafe could be a little gold mine if it was open and run by the right persons I open it up give it a go an