Oakley Fitness

Fantastic experience: Sets a great standard for gyms.

Negative experience: Full of children sitting, on their phones. No one has taught them how to share equipment. Entitled kids.

Positive experience: very good gym, good equipment, good space. problem is letting literal children obviously under the age of 16 in, not accompanied by an adult. saw a group of kids in school uniforms ….

Positive experience: Awesome gym that welcomed me during my days in Tunbridge Wells!!!

Fantastic experience: Nice atmosphere and very friendly staff

Positive experience: I love this gym. It's just a normal gym. Good price. Friendly staff. Could do with a lick of paint here and there but it works

Fantastic experience: Claudia's Bar Is fantastic. She is really hospitable and professional. Ottimo thè e espresso macchiato abbastanza "lungo", da permetterti di godere a pieno del mobilio straordinario e delle frasi sulle pareti. Grazie di averci ospitato!

Fantastic experience: Superb gym … great ambiance helped by the building it’s in, all age groups there, not intimidating, great value, huge array of equipment. It’s not swanky, but I’d choose this place every time …

Fantastic experience: amazing place would recommend

Fantastic experience: Decent atmosphere

Fantastic experience: Great gym and not too crowded

Fantastic experience: Great value. Can get busy with kids after school but weekends and mornings are great.

Fantastic experience: A brilliant gym. Four floors full of equipment. Two free weights sections. Always clean and tidy. Informal, never pretentious.

Fantastic experience: I have been training here for over a year now. Great range of weights and machines. Staff are really friendly and happy to help. Can usually park out front if it isn't peak time which is handy.

Negative experience: Kept charging me for months after I cancelled and refuse to refund.

Positive experience: been going to this gym for about a year and a bit now, at first it wasn't busy after school times at all, but in the past month or two, for some reason they are letting literal 12 year old's enter the gym and get a membership, and all they do is sit around a bench together, about 6 of them at a time and just go on their phones. there is also signs around the gym which clearly state no under 16s allowed.

Negative experience: Well priced for a reason. The place is poorly maintained and has possibly never been cleaned. Would be less of a problem if there were cleaning stations but they are all broken as well. Better to pay a little more and not get sick from your workout.

Fantastic experience: Great gym at a reasonable price in a convenient location! Ideal for casual and experienced gym-goers alike.

Fantastic experience: Great gym which I've been a member for a few years now. Loads of good equipment and friendly atmosphere. Three levels of equipment and there are also studios for hire. 24/7 which is brilliant for those who need to go early in the morning or late at night. Only thing I would say is that there are only like 10 parking spaces so either park at Torrington multistory car park or find parking nearby(usually an hr free parking)

Fantastic experience: Best gym I’ve been to. Loads of quality equipment, never too busy, super helpful and friendly staff and all for a great price, no complaints.

Fantastic experience: A kilogram is a kilogram. This is kilograms in an interesting building at a reasonable subscription.

Fantastic experience: The Best gym in TW

Fantastic experience: Well impressed. Hidden gem. Better than pure gym when it comes to weights. More equipment. Free parking if you get the space. Open 24/7.

Positive experience: It's a good gym to keep yourself fit.

Negative experience: Really bad customer service as they make it nearly impossible to cancel your gym membership. Worth considering this before joining this gym!

Fantastic experience: Best gym and spin facilities in town

Fantastic experience: Came by to enquire about what equipment these folks have and got as I'm due an operation and will need so be careful with my rehab, got chatting to Luke on the desk who gave me the tour. What a certified great chap

Negative experience: Worst gym ever .Don’t let you cancel your membership and keep giving late payment fees when you haven’t been to the gym in months.

Negative experience: When signing up to this gym, make sure they have your bank details correct as the company they use to collect the direct debit, Debit Finance, will charge you £30 per late payment.

Positive experience: Equipment is plentiful and of good quality being Hammer Strength. However there’s work to do on the up keep side. The cleaner is either on a very long vacation or needs some training. Floors are dirty, equipment dusty and mirrors dirty with streak marks on most mirrors. Equipment is not especially well maintained with clips regularly going missing resulting in a hunt to find where it might be laying. It could be an amazing gym but small details let it down.

Fantastic experience:

Positive experience: I hire the studio at Oakley fitness for my boxercise classes and my clients love it there. As its up three flights of stairs it warms my clients up which is a win win.

Negative experience: Great Gym in terms of facilities but do not join this gym without reading the terms of your contract. Despite signing up in the gym with gym staff, membership is all dealt with externally by the Debit Finance Service upon trying to cancel my membership I was told by the gym staff I would have to contact the DFC who are impossible to get hold of by phone or email. Instead I cancelled my direct debit directly with the bank and as a result was contacted by the DPS i have incurred up to a £45 fine as a result of missing my scheduled payment and been instructed that I cannot cancel my membership until i pay the fine as well as two months membership fees. In short it is near impossible to cancel your membership.

Fantastic experience: Solid workout

Fantastic experience: Great gym and great facilities!

Negative experience: I enjoyed my time at this gym, but had to leave mid contract due to moving to London which the contract allows. The finance company used, Debit Finance Collections have failed to acknowledge my multiple requests to stop taking payments from me, they now owe me 4 - soon to be 5, payments in total, I can't get them on the phone, they won't respond to email & now Oakley aren't responding either. I have had to inform the Financial Ombudsman of this issue who will start formal proceedings against the finance company. I am now out of pocket £128 and counting. So in short only join this gym if you plan on never leaving!

Negative experience: Keep taking my money even though my contracted period and is up I have moved despite telling them moneths ago.

Fantastic experience: Great gym with lots of equipment

Fantastic experience: Fantastic gym, staff are awesome. Thanks for the enjoyable experience x

Negative experience: Be careful, if there is another lockdown and you happen to move out of the area, you will NOT!!! get your money back. Read your T & Cs, it will probably have other catches.

Fantastic experience: The gym in itself is amazing and extremely spacious.The facilities are fantastic, they have everything you need for any type of workout/training, as in HIIT, calisthenics or climbing. Moreover, the staff is always helpful and welcoming. ** Good value for money **

Positive experience: Great gym, loads of space, lots of sanitiser available and loads of equipment. Only downside is not everyone wipes down the equipment after use, and although this is not the gyms fault, they could monitor a bit more closely.

Positive experience: Clean and very well equipped.

Negative experience: STAY AWAY Would give no stars if possible This gym took money without telling me! Very unhelpful in trying to sort out membership. Did not provide service they took money for and refuse to pay it back. Stay away

Fantastic experience: Great gym. Good facilities incl climbing wall. Good value

Fantastic experience: This is a great gym in what used to be a huge church, and the stained glass windows and some of the internal plinths are still in place. The equipment is amazing and pretty much brand new in 2020. 2 floors of weight machines / free weights and exercise machines, 1 for stretching and a crazy large multi person exercise frame and a bouldering wall, and another with a spin and 2 other exercise studios. It is good value too, definitely the best gym I have ever been a member of.

Positive experience: Nice to have the gym open again. Good equipment here. Lots of space and cleaning supplies. Can come and go as you like.

Negative experience: Because temperature is very low feel cold not good for health inside the gym and there is No Tab for drinking water like PURE GYM or HALLO GYM as they advise you to use “TOILET” tab to get water. Last thing must make sure Rolling contract when you want to Cancel must give them 1 month notice they are not working like PURE GYM or HALO that “you can cancel any time “ or they will charge you extra money. Parking is big Issue. Although I recommend “HALO GYM”I left was my mistake after April I will be back from Oakley to “HALO GYM”

Negative experience: Phoned (morning of 28th Feb) to enquire about membership, person on the end of the phone was so abrasive that I decided to look elsewhere. Couldn't even answer my basic questions, they just hung up on the phone.

Negative experience: Terrible gym. So much I could say. But it would be a long list. Rude and lazy staff. Not helpful at all. They take things personally. The place is just a joke. If you want a serious gym then don’t go here. They also love to point the finger. If I could I wouldn’t even give it 1 star. Not with the experience I had. I am not a member anymore. So no need to reply to this. Acting like you care. You know damn well how you act/acted. Good riddance.

Fantastic experience: Fantastic gym, really friendly and welcoming staff, the classes are brilliant too. i can't recommend it highly enough.

Fantastic experience: Having put off joining the gym because of the busy and testosterone fuelled atmospheres I've experienced in the past, I finally signed up to Oakleys and I'm so glad I did! The gym is in a converted church and feels bright, spacious and clean. There is an amazing array of equipment over numerous floors and a brilliant varied class timetable led by knowledgeable and encouraging instructors. If you're not sure about joining I urge you to pop in and chat to one of the friendly members of staff there, you won't be disappointed!

Fantastic experience: The best classes Ive ever had, so motivational. I just love coming to this gym, the value is unbelievable! Highly recommend. The staff are lovely and very helpful.

Fantastic experience: Joined back in October when the gym first opened. The equipment is excellent and I never have to wait to use anything. The class timetable is varied, nicely spread throughout the day and I have always been able to get on to a class. The instructors are awesome, very welcoming and always take time to talk through routines, equipment and moves (eg in Body Pump).

Fantastic experience: I have never felt more comfortable going to a gym, staff are amazing and friendly. Classes are brilliant!!

Fantastic experience: Joined back in November and I can't rate the guys and facilities highly enough! Diane is lovely and always chatty on arrival and departure. The Instructors are knowledgeable and classes are plenty. The equipment is the best I've seen and used. Parking has never been a problem. Thanks guys for opening in Tunbridge Wells.

Fantastic experience: I started using the gym soon after it opened and really enjoy. The equipment is really good and always clean. The staff are really nice, they always acknowledge me when I walk in and leave.

Negative experience: rude staff, constantly eating never walking the gym floor mostly just sat down chatting and eating, bathrooms are unclean and constantly out of hand wash and freezing water (no hot running water), needs more security for a 24/7 gym, i've seen cans left and still there for several days (so concerning as does not seem like they clean and tidy often), people with prams most of the time obstructing the gym doors, they don't seem very helpful and this list could go on.

Fantastic experience: Great gym! It’s the best one in the area! Has everything any gym goer could ask for and being 24 hours is a massive bonus.

Fantastic experience: This gym has more equipment than any other three or four gyms that I know, put together. It is well run with all new kit. The showers are great and they are proper showers, not these push button or water stops every few minutes type. The staff are friendly and knowledgeable. It is easy to find quiet periods here and your left to do your own thing in peace. It is open literally 24/7 as you gain entry via your thumb print you can come at 2am if you so wish. The doors, lights, heating etc are all automated and there's security in the CCTV coverage. This is without a doubt the best gym I've ever used.

Positive experience: Just starting up, seem to have very good equipment and they have friendly staff who were there to help me.

Fantastic experience: Great equipment. Excellent classes . Helpful friendly staff. Love the building with beautiful stained glass windows.