Fitness First

Negative experience: It is an expensive gym bordering low cost facilities really… If you want to train for Hyrox by yourself you can’t whenever there are classes (around 7AM is actually impossible) because they take over all equipment. If you are thinking about strength training then it is even worse in the morning, not much equipment and you almost always have to either share the equipment or wait. There are better gyms in London depending on what you want and more reasonably priced. (The only advantage here is the Hyrox equipment but why is that worth if you can’t even use it?)

Fantastic experience: Oli’s Hyrox class is brilliant! A generally great instructor but love going to her classes. Oli has a brilliant ability to monitor everyone’s progress and always knows when you can push yourself, whilst teaching you the right technique to avoid injury! Also 10/10 on choice of music! :)

Fantastic experience: Clean & tidy spaces! Super helpful, polite staff. Great equipment

Positive experience: Visited during a weekday lunch, and it was fairly busy. The staff were friendly, and the personal trainers proactively offered helpful tips. The gym has excellent equipment, including a pool and a rare hip thrust machine that’s super effective. A solid spot for a great workout!

Fantastic experience: Loving my PT sessions with Oli. She really is a master in what she does. Over past year my health, mobility and strength improved so much. Oli gets out of me more than I would ever think I could do or achieve and sessions are always fun as well (we all heared Oli sing, count all different languages or dance around workouts!) Gym is clean and spacious and everyone who works there is always nice and supportive. Definitely recommend.

Fantastic experience: Great gym close to home/work. The classes can be hit and miss depending on the instructor but the PTs are epic! Oli is a superstar and has seen me through 3 back injuries and a torn AC joint. Not only does she help me rehab properly but helps me get through the mental turmoil of injury setbacks. She is the queen of motivation and there is no way you won’t want to give her all your money and book sessions every day of the week!

Fantastic experience: Love going to Oli's Hyroxx and Recharge classes at Bishopsgate. She's a terrific coach; she'll push your limits while making sure you're laughing! I'm seeing big improvement in my mobility and fitness, and all thanks to Oli and the classes!

Negative experience: Pathetic experience at Bishopsgate FF ! The manager on duty 'Hiten' inspite of being in a customer facing role is not interested in helping the customers and that's how his staff is as well. They exhausted me for a good 20-30 mins over the access issue since Thomas More Street is under renovation right now. They lack basic humanity and can't even do their job well. They did nothing to help me , except to counter me and deny access. Building a good infrastructure is not going to retain customers, please treat them well and help them out. Imagine if the managers are like that, how badly behaved the rest of the staff of Fitness first can be! New to fitness first and doubtful of continuing here!

Negative experience: Crowded Gyms / Threatening cancellation emails In relation to the Bishopsgate and Clapham branches. Gym Staff are great however.... Regardless of the time of day it is way too crowded now - even at 6am on Friday and 5pm on a Saturday you are queuing for machines. I have been a member for a number of years and in the last 18 months there has been a significant influx of people joining, I suspect due to the various short term offers that have been provided to try and persuade people to join the gym over competitive gyms that have opened round the corner as well as the other Clapham branch closing meaning all those gym goers now all go to the one gym by the station. Despite letting Fitness first know I wanted to cancel before my next renewal date and obeying the cancellation clause, I was told to pay for an extra month's worth of membership in order to cancel my contract. It's been a real shame the way they handle cancellations - I have been threatened with third parties collecting money if not paid by a certain date and daily emails from the branch offices telling me to settle up. It has now got to the point where I have been scared into paying another £85 even though I have not visited the gym in 3 months.

Fantastic experience: Not too bad. Needs constant repairs and the steam room hasn't been working in the pool area. If you want a personal trainer ask for Olli who deserves 5 stars alone

Negative experience: I initially had a positive experience when I joined FF, but now that my contract has ended, I would not consider renewing it for several rational reasons. From a community perspective, the gym is excellent. All the PTs are lovely, though one or two have made out-of-pocket comments. Overall, the community was the primary reason I stayed. Especially Diego and Jamie, two PTs who motivated me throughout the year. Also gratitude to Zac - always kind and positive; Hiten and Raph who spread joy in the gym all the time! However, from a facilities standpoint, this gym is severely lacking and absolutely not worth the cost. As someone working in FM, I understand that some issues are inevitable, but these should be communicated to clients. For instance, the steam room has been out of order more than 50% of the times I attempted to use it. The showers are in poor condition, with the hot water often taking several minutes to kick in. The final straw for me was when the AC failed on a hot summer day, making a spin class unbearable (I'm taking feeling sick, dizzy and having to use my inhaler). All this could have been mitigated with proper communication about such issues. Rather than sending emails about inviting friends to the gym, it would be more helpful to inform clients when the facilities are not up to standard. During peak times, the gym is way too overcrowded to the point where I have had to leave because not only it was impossible to use the equipment, simply walking by was tricky. The only advantage was having access to other clubs, such as TMS, which is a lovely and spacious gym. However, the customer service there was appalling; a receptionist lady LITERALLY screw faced me, leaving us both in disbelief. I received a call asking why am I leaving and a promise that the steam room is being fixed as we spoke, but I am very much aware it is not. Customer service should be based on integrity and honesty - perhaps some training would help! In summary, if you are not concerned about a deteriorating pool, a frequently non-functional steam room, some staff members being blase about issues, but you value a good community atmosphere and have money to spend, then this gym may suit you.

Negative experience: Shut on the weekends. N24 nearby for £20 more is much nicer!

Fantastic experience: Amazing facilities

Negative experience: I am not a fan of this gym at all. The towels smell bad, and the pool + sauna smell even worse. The lockers require you to bring your own padlock. The receptionist was also not friendly when I first signed up and he didn’t even offer to show me around the facilities. On top of that, please be aware that the ‘2 months half price’ offer is a bait-and-switch which locks you into a year-long contract that costs £280 to cancel early. Go with Nuffield health instead for a much better experience.

Positive experience: Decent gym but something seemed to always be broken, particularly the women’s showers. Feels like you’re paying too much to constantly have things out of order, so I cancelled my membership. I never used the pool because whenever I walked by on my way to the changing rooms, the area around it always looked quite grotty - not sure if it’s just buildup / corrosion from the chlorine but, again, for that price, you shouldn’t have facilities that look like that.

Fantastic experience: I've been with FF for a few years now. I've been using Bishopsgate for about a year and it has been amazing. The staff are incredibly friendly approachable and knowledgeable. The gym area and changing rooms are always clean the equipment is always working. There is so much space to do what you need to do. I have been training with a personal trainer Grace Ridgway for a while now and she is incredible, our sessions are always tough but she makes them so enjoyable that i cant wait for the next one. I've never felt fitter and stronger and its all down to her. I have dropped 4 stone and haven't finished yet. I can not praise ALL the staff enough its a real team effort from everyone, they simply make it work. Thank you to you all.

Fantastic experience: My visit to the gym made feel like upgrading my membership after experiencing the best costumer service I have ever encountered in my personal gym experience. That is to thank and praise Adam. Whose knowledge of the gym and his work is prime, he means excellency in every way. One of those rare gems that shines through integrity, professionalism, honesty and trustworthiness. FF Bishopsgate would definitely be a gym I would love to join in the future and would definitely look for anyone with Adam’s profile. As he simply transmits naturally high standards, and as a first impression and for me as a first time comer that was just divine to see and experience. Thank you Adam for doing such a wonderful job. You exemplify remarkable leadership, unwavering commitment to your workplace and the best costumer service I have ever met!

Fantastic experience: I've been a member at fitness first for over 6 months now, and I can confidently say it's one of the best decisions I've made for my fitness journey. From the moment I walked in, I was greeted by a friendly staff eager to help me get started. The facility is immaculate, with state-of-the-art equipment and ample space for every type of workout. One thing that set apart is their fantastic range of classes. Whether you're into high-intensity interval training, yoga, or spin, there's something for everyone. The instructors are knowledgeable and motivating, creating an atmosphere that pushes you to give your best effort every time. Overall, I can't recommend fitness first enough. It's more than just a gym; it's a supportive environment where you can reach your fitness goals and make lasting connections along the way."

Fantastic experience: Great facilities and friendly trainers. Oli in particular is a great coach and her classes are excellent.

Fantastic experience: Great facilities. Excellent service from Adam in particular who was very helpful and friendly during my visit!

Fantastic experience: As a pt, I was looking for a coach with experience and knowledge to help take my training up a level. After beginning training with Oli, she has consistently shown why she is the perfect choice. Moving from strength training to training for a triathlon, she’s helped me fall in love with the process and feel confident for race day.

Positive experience: The gym is nicely located but feels a bit rundown, particularly the lockers, pool, and showers. On the brighter side, the personal training is outstanding. Training with Aisha, I’ve gained a new level of confidence in weights training I never thought possible. Our sessions were tailored to my energy and goals, leading to results I’m truly proud of, thanks to her holistic health and wellness approach. Beyond her knowledge, Aisha’s professionalism and work ethic are exemplary. I always felt safe and found her to be extremely trustworthy. All the personal trainers are friendly, approachable. It’s unfortunate, though, that the gym’s facilities haven’t seen any improvements during my time there so I am only rating the gym as a 4 because of the exceptional quality PT sessions I had.

Negative experience: Decent equipment but sometimes it’s very “laddish” you come in after work and there’s 4/5 guys at reception being loud and it’s rather intimidating as a woman. There are plenty of friendly faces in the gym but the guys should remember they’re servicing women as well.

Fantastic experience: Recently started working in the area so decided to switch up my training, was met by the sales manager Hiten at reception and he showed me around. Great tour! The gym is much bigger than I first thought.. the pool looks great though I'm more interested in the classes. Impressed with their studio's! The main ones huge! The mind and body one is great and out of the way so would be great for stretching. The staff were very friendly and said hi as we went around, will definitely make the switch! Looking forward to training here!

Fantastic experience: Great gym to train in the city. Love the weights area and the studios. Recommend!

Fantastic experience: A gym near my work. I mainly use the free weights area. It has a large cardio area and studio and a swimming pool. Friendly staff. Clean. Towels provided. Iron facility.

Fantastic experience: I’ve been a member here for 5 years. There are two instructors who I think need a special mention. Oli for her enthusiasm with the classes she runs. I feel like I am learning the techniques properly and can tell that I am improving as each week goes by. Patrick for his Pilates and Yoga class. He takes the time to ensure everyone is doing the techniques properly and he has a real passion for what he does.

Fantastic experience: I’ve been a member at Bishopsgate Fitness First for a while now. The staff are friendly, and classes are great – there's a nice mix to choose from ranging from HiiT, dance (love your class Grace) to yoga. I’ve recently started having PT sessions with Oli who is fantastic! She listens to what I want to achieve and tailors the sessions perfectly to get me towards my goals. She’s a fountain of knowledge, friendly and approachable alongside being a great motivator, I would highly recommend Oli as a PT!

Fantastic experience: The Hyrox at FF Bishops Gate is absolutely outstanding. Ever grateful to Oli for her relentless inspiration and for motivating the whole team. When my physical activities was going downslope, Oli’s help and support has enabled me to put it back in track.

Fantastic experience: All PT’s I’ve come across are friendly and helpful. I had a session with Ramone, would recommend him if your looking for a PT who is really knowledgeable and professional. He helped my build confidence using the equipment in the gym!

Fantastic experience: Great gym and facilities - really enjoy the group classes too, particularly those run by Oli and Raphael. Oli is an amazing trainer, super knowledgeable (from strength to cardio/running to rehab and fuelling advice), helpful and friendly - deffo the reason why I've started using this branch more than other Fitness First ones. Please put on more Hyrox and strength classes, they would be popular and well attended :)

Fantastic experience: Impressive structure and very kind staff.

Fantastic experience: Clean facilities, communicative staff, and some of the trainers are outstanding. Oli is one such trainer; she takes the time to teach proper technique to avoid injury, and provides ongoing feedback. She pushes her trainees to reach their personal best and I would highly recommend her for anyone who’s looking for a personal trainer. Raphael is another trainer whom I would highly recommend. His workouts are challenging, but he mixes things up for every class so the time flies by. Thank you to all the staff at Bishopsgate for your hard work

Fantastic experience: Great gym

Fantastic experience: Best gym out of the branches but I don’t understand why it’s taken them three weeks to not six the steam room. It’s colder than being in the swimming pool. The showers also had no hot water running.

Fantastic experience: Very good facilities. Everything spotless clean. The members of the staff and the GM are very professional and very knowledgeable

Negative experience: Terrible customer service. If they make a payment mistake, you end up paying for it Facilities are borderline compared to other gyms in the area

Fantastic experience: This morning I did Oli's "FF HIIT" class at Bishopsgate, followed by her "Recharge" session. Oli's classes are always dynamic, fun and full of energy. She is not only encouraging, but supportive of everyone's limitations. As a relative new comer, I've found all the staff are super friendly, welcoming and helpful. There is a great variety of classes and the club has a lovely vibe. I would highly recommend Fitness First, Bishopsgate to anyone.

Negative experience: They don’t look after their equipment or really care about customers. Recently joined but visited a couple times, but some equipment wasn’t working. When I emailed I was ignored so cancelled under the cooling off period. When cancelled they didn’t even acknowledge why I was cancelling and then just refunded money. The branch called me after I’d cancelled 4 days later asking if anything can be done, explained situation and the advisor just said ok that’s. Very very strange behaviour, not sure they’re that fused about their customers or equipment.

Fantastic experience: Cool staff and friendly vibe. Really pleased that Oli’s morning classes were moved from the Spitalfields branch schedule to the Bishopsgate class timetable. I’ve also been having 1:1 PT sessions with her, a real game changer for me. I can’t thank her enough. She’s just great and definitely your PT if you thinking of getting one.

Negative experience: Very strange staff members. I went for a trial session and simply asked one of the trainers where the swimming pool changing rooms were, he started threatening me saying I was aggressive toward him after simply asking a question. I’ve never been accused of being aggressive before. Strange and rude staff make me uncomfortable entire time. Maybe they look down on certain demographics in this place, who knows.

Fantastic experience: It's a review of my PT rather than the gym itself (althought I quite like the gym high ceilings, nice changing rooms and friendly staff). I've been seeing Oli for over a year now with a few breaks. During this time, Oli has been understanding and supportive while pushing me to do better. She is not only a joy to work with but she changed my life. I went from someone who was always in pain and would say no to anything remotely physical to a confident woman happy to go on long walks and try new things. Oli's support goes beyond the allocated gym time; she genuinely cares about her clients and listens, adapting the sessions/homework to specific needs. She is a gem! Thank you so much for everything, Oli!

Fantastic experience: Had a great time at the gym with Oli who gave me an excellent PT session

Positive experience: Good Gym. But need to equipment.

Fantastic experience: Hiten and G are amazing! Whole place is fantastic. Everyone is so helpful and lovely . People in the gym are nice too. PTs are awesome there too!

Fantastic experience: Aishah is the best PT I’ve ever had, she works hard to get me what I want and I am always see her running around the club making it look top notch! I’ve made so many gains since we started training, I’d highly recommend Aishah as a coach!!!

Positive experience: Good facilities but always out of towels and aren't rectifying the problem which is disappointing

Negative experience: Dreadful membership services and the spin class are pathetic. Thoroughly recommend choosing a different gym. They gave me several months free membership because of their on-going problems, but I still left! PTs are also moving to other venues

Negative experience: (09/03/24) Update to my review : I am beyond disappointed and shocked that Fitness First have yet to listen to concerns Coach Aishah raised about wrongdoing, discrimination and bullying within the Bishopsgate branch. This is despite the fact they still chose to recognise her as a 'strong woman' on International Women's Day across their social media accounts. I am equally concerned to learn that another female member of staff who spoke out in support of her has been reprimanded by management staff at this branch. I will not be training here until this issue is resolved. Original review: Aishah is the most amazing PT. Her approach is fun AND effective. Not only am I Iifting heavier, feeling stronger, and looking leaner, I'm also much more confident in myself and my abilities. I switched my home club from TCR to Bishopsgate as that's where Aishah is based, and I'm so glad I did. Lovely and clean, good selection of weights and machines, and everyone is super friendly (staff and other clients). Wish they were open over the weekend.

Fantastic experience: Immaculate gym and friendly staff. I had a great customer service experience on my first visit at First First Bishopsgate enquiring about membership. Hiten, the Sales Manager, is professional and patient. He answered the questions and showed the gym to me. I was impressed at the hygienic environment. When I return to sign up, Hiten made the process seamless. Also, he helped download and set up the app for me. Each time I walk in Fitness First Bishopsgate the staff is warm and helpful. Highly recommend!

Fantastic experience: The equipment and the gym floor is always clean. The weights are always stacked where there supposed to be which is always good. The PT's like Andrea and Ieesha are always there to help and make anyone from new comers to regular feel welcome.

Fantastic experience: Great facilities and welcoming staff. Full of good vibes and classes.

Fantastic experience: Wow !!! What a place !! The gym is really nice and the stuff also soo lovely !! Shout out to Chris, Raff, Hitten, Matt !! Always so welcoming and helpful.

Fantastic experience: Kind coach and people Clean and good workout place

Fantastic experience: Great location with excellent facilities, fantastic gym

Positive experience: Decent place, not really much out the ordinary. Wasn't too busy at peak times

Fantastic experience: Still quite new to this gym however it has faultless so far. Every member of staff has been super accommodating especially for someone with next to no gym experience whatsoever. Great facilities and a wide range of equipment. I am happy I chose this gym.

Fantastic experience: Nice gym, only missing steam room

Positive experience: Top tier gym but at busy times it's very busy and feels cramped especially after the closure of the gracechurch gym. That said, great equipment, friendly staff and wide choice of equipment. There is a swimming pool also which is a bonus for London.

Negative experience: Came here to do my end-of-year workout, was told by the staff to take a photo of the opening hours. 29th December came and managed to do 30-40mins session before hearing announcement that the gym will be closed at 20:00. Thought i got mistaken with the time, but i left anyway. Asked the staff and was told that "my GM told me if it's quiet or there is no customers then we can close early". For the record, there was 2 customers still working out and I was not informed this in advance. The staff was also kind enough to offer "Can you try to come early tomorrow?". But sure maybe if I can try to leave work early like you guys! Next day, tried by best to come 15mins earlier and got even less of a workout before the gym decided to closed even earlier - at 19:45. That's 1 hour 15 mins earlier than the advertised time, yet again was not informed in advance. I don't think we are paying a small amount of money to workout here, I'm not asking for more, I just want to get what I paid for and what obviously shown on the picture here. If you decide to close at whatever time you like, maybe don't need to put the sign at all. And if you consider there is no customer in the gym - i guess 1 or 2 customers left are not important enough for you to provide the service as promised, honestly makes me feel disrespected and unappreciated as a customer. I don't bother with the staff if it's the GM decision, but an apologies will not be enough to rectify this.

Negative experience: No tienen claro el horario de cierre, me expulsaron del gym 1h antes de su cierre. El motivo que me dieron era que si había pocos clientes a ultima hora, en ese caso cerraban antes ‍♂️

Fantastic experience: Used to be a regular here until covid - for the membership price, it's a really good deal - allowing you to also use all other FF gyms at the same tier or lower. The gym itself had a swimming pool, couple of squat racks, good variety of machines and classes. Not sure if they still do the bring a friend on Fridays but this was an excellent offer which I used many times and made a Friday workout instead of drinks much more tempting.

Positive experience: Could be better if you guys get the steam Room refurbished

Negative experience: Well kitted gym with a 16m pool. Unfortunately I've had to update my review because it's seemingly not as good as my first impression. The showers are often devoid of soap (all of them), meaning I return to work stinking of chlorine. The pool has had ongoing issues. Took two weeks to heat up after a leak repair (started leaking again just a few weeks later). A number of occasions the pool has been closed because of too much chlorine or cloudy water. Today it was clear the filtration wasn't working. Cold, murky pond water would best describe it. This gym isn't cheap and running a pool is expensive, especially with sky high energy costs, but if it's proving too difficult, perhaps it's time to close the pool? I enjoyed swimming here, but now I'm considering if I can break my contract. I'm holding up my end of the deal, Fitness First are close to not upholding theirs... UPDATE 14/08/23: Emailed the club as suggested, no response. Conditions are worsening. Seems to have been a change of management. Locker rooms regularly messy and lockers are filthy.

Fantastic experience: This is my home club and it is fantastic club What more would you need from a gym? I know the staff personally, particularly Gyulnaz, she is very cooperative and is the sort of person you need in such and organisation. Credit to all other team members as. Keep it up. There isn't anything which is usually 5 stars but in this case and today after my session, I feel you deserve the lot.

Fantastic experience: I have been going to this gym daily for a midday class and can honestly say the vibe, the trainers, the staff and general atmosphere is fantastic! A super gym in the city which has everything. Even a pool. Centrally located, lots of showers, spacious locker rooms, never a queue for equipment and there’s a solid selection of classes. Highly rate this gym.

Fantastic experience: Fantastic gym with all the cardio/free weight equipment you’d need and a good pool/steam room area. Friendly staff and perfectly located for a gym in the city

Fantastic experience: Awesome gym! Super great facility and amazing and helpful staff!! Definitely recommend if you want to enjoy your time at the gym and up your workout game!

Fantastic experience: love the staff and the gym is always clean!

Fantastic experience: Very friendly staff and nice environment to do your work out. I have started my PT session with Ashiah since March and already seen some positive changes to my body, absolutely recommended. They have many great PTs if you need one. I also love using the swimming and the steam room every time when I go.

Fantastic experience: Great spacious gym, very clean and lovely start. Aisha is my personal trainer and she's excellent. Totally recommend!

Fantastic experience: I love this gym! I go everyday and the trainers have been nothing but kind to me. Great team, and overall a great gym too! :)

Fantastic experience: Best gym I’ve been! Super clean and friendly staff!

Fantastic experience: Great Gym, one of the bigger Fitness First in Central London and you definitely appreciate the space! Would strongly recommend trying out one of Gyulnaz (better known as G) classes which usually start @ 6pm. I've been to a few classes at different gyms (across London) and hers is the best without a doubt. Great variety, very good pace and you really feel you've done something proper once completed!

Fantastic experience: Clean, high-quality facilities and very approachable staff.

Fantastic experience: I haven't had my first workout in the club yet at the time of writing this review, but have had a tour. The gym looks quite clean and is spacious. Also seems to have a good range of kit. Adriana from the membership team is brilliant. Really welcoming and went out of the way to answer my membership related queries quickly and efficiently. Looks like a well run ship.

Fantastic experience: Great gym. Always very clean and never too busy. Staff are very friendly and helpful.

Fantastic experience: I love fitness first bishopgate. The staff are amazing in particular Gyulnaz. The energy and environment are a great pace to train in

Fantastic experience: Friendly staff, good range of equipment and classes and its always spotlessly clean. Well ventilated too. Of all of these it's the staff that makes the biggest difference

Fantastic experience: Excellent gym, kept very tidy and solid equipment. Best thing is the staff - extremely welcoming, helpful and above all very good humoured, and have helped me out on a number of occasions with various issues (lost possessions, membership queries etc.). Big ups

Fantastic experience: Outstanding staff, always willing to help and share knowledge.

Negative experience: This is a nice gym in terms of size and equipment but somehow they manage to make it feel depressing and uninspiring to train in. No wonder it’s always empty these days.

Fantastic experience: The best gym out there and most importantly the best people!!!! I love the staff here. Always happy and friendly, ready to help. Went once and immediately switched gym memberships. Now I go there every chance I get. Basically living there at this point. Been to couple of FF gyms and this one is the best one hands down!!

Fantastic experience: Great club, Always use the pool in the evenings to swim. The receptionist Gyulnaz is always very friendly and welcoming

Negative experience: They need a better receptionist who knows how to talk to people in a more constructive and less accusing way.

Positive experience: Very spacious. The staff are very friendly and helpful

Positive experience: Not a full size pool. It's only 16m....

Fantastic experience: Wes great host for boxing and mma classes every Wednesday please come and join us at 5

Fantastic experience: Good location with plenty of gym floor space, a pool and the best yoga studio in town. All the staff are friendly and interested; a particular shout out for James (PT) and Patrick (yoga teacher) who go the extra mile for their clients.

Fantastic experience: They’re extremely pontual and friendly.

Fantastic experience: One of the Best Gyms ive ever been to. A Great team like a Family and staff very Helpful. The Facilities and Changing Room very Clean. A Big shout out to Arun and hisTeam!

Negative experience: Tito the personal trainer is a wasteman, try’s to force you into taking out a years membership

Positive experience: Fix the steam room please

Fantastic experience: Very good gym with amazing swimming pool. Stuff is very polite, will definitely come back again! Steam room does not work but for me it’s not a problem.

Fantastic experience: I’ve been an on-off member of fitness first for over 16 years now, and I have to say from all the other branches, this has to be my favourite one! It does have an advantage over most of the other beaches, because not many branches have a pool in it. The pool ain’t the best pool I’ve seen in fitness first branches… but it does the job!

Positive experience: Really helpful staff

Fantastic experience: Very clean, good atmosphere, and best staff!!! Highly recommended.

Fantastic experience: I've been a member at this gym for 3 years now and I have to say that this is the BEST gym in London. Gym is spotless, super clean, tidy, and members of team are legendary. Always a joy to be here. Love training here daily. Keep up the good work guys

Positive experience: Pool is an okay size but not wide enough for tall people! Fairly good selection of other equipment. CLOSES AT 7:45 NOT 9PM!!!

Fantastic experience: gym is spotless, super clean, tidy, very quiet and members of team are legendary. Love training here daily.