
Information about Active Living Centre
Opening hours
- sunday: 8h-18h
- monday: 16h-22h
- tuesday: 16h-22h
- wednesday: 16h-22h
- thursday: 16h-22h
- friday: 16h-22h
- saturday: 8h-18h
Our comment from FitFit UK about Active Living Centre:
Welcome to Active Living Centre, a vibrant sports facility located in Newport, United Kingdom, ideal for individuals and families alike. Our centre is known for its fantastic amenities and friendly staff who go above and beyond to ensure a positive experience for all visitors.
Highlights:
- Excellent swimming facilities with a well-maintained pool that is popular among children and adults.
- Friendly staff who are dedicated to assisting swimmers of all ages, ensuring a safe and enjoyable environment.
- Various activities available including yoga classes, badminton, and roller skating, catering to a wide range of interests.
- Positive feedback regarding staff behavior, particularly life guards who are attentive and professional during emergencies.
- Great value for community activities and room rentals for sports.
Areas for Improvement:
- Some users have noted issues with cleanliness in certain areas, particularly the changing rooms and pool.
- On occasion, facilities may experience operational issues, such as changing rooms not always being up to standard.
- Feedback suggests that the customer service experience can vary, and some instructors may benefit from additional training.
Despite the criticisms, Active Living Centre remains a well-managed venue that prioritizes community involvement and customer satisfaction. We welcome you to explore all that we have to offer!
Services, Machines and Guided Classes
Active Living Centre: Opinions
Fantastic experience: My son swims here and it's excellent. The staff are great and help him progress quickly.
Fantastic experience: Went for a swim, bit cold getting in but once you start it's fine, changing rooms are typical council with not all cubicle looks working and you can't use the lockers but they provide plastic boxes to take your stuff pool side. Showers warm. All the staff I have met that work here are lovely
Negative experience: If I could I would do 0 stars no clean disgusting in general
Fantastic experience: The guy there's was ace but the female staffy could do with some happy pills lol
Negative experience: Disgraceful teaching from zoe tonight at Bettws. My son is 5 and he's been having swimming lessons for a while and loved it. Now he has Zoe and he's all of sudden been crying not wanting to go to his lesson. Very out of character for him. He's always loved going. But tonight I witnessed why he doesn't want to go. The way she treated him and other children in his class was appalling. When the lesson was over she wanted to speak to me to tell me that Theo was very distracted by me standing by the window watching him! Baring in mind she got my husband to go and stand by the window the week before because my son was crying. She spoke to me like something she had trodden in and humiliated me in front of 20 other parents when I said to her about the way she was speaking to me and my child she told me if I don't like it then don't come back or change his lesson! Needless to say I've made a formal complaint and even other parents came over to see I was Ok and confirmed what I was saying is what had happen! He's now moved groups thank god.
Fantastic experience: Great!
Fantastic experience: Great pool
Fantastic experience: Staff are friendly. Courts are always set up and ready on time. Always enjoy playing Badminton here.
Fantastic experience: Excellent yoga class!
Fantastic experience: Great
Fantastic experience: Super clean pool so relaxing staff amazing
Negative experience: gym facilities ar in poor condition, customer service shocking #Sharron
Positive experience: Lovely place to go
Positive experience: Swimming once a week when I can the staff are fantastic and lovely pool.
Fantastic experience: I just want to say the Life Guards down Bettws Active Living Centre last night was absolutely brilliant helping that child, gives me so much reassurance as my Grandchildren learning to swim with yourselves, even though my heart was pounding, you all didn't panic just got on with your first aid training, thank goodness the child was fine afterwards. Well Done x
Fantastic experience: From reception to life guards,all so friendly always cleaning making sure it stays clean
Fantastic experience: Jest dobre
Fantastic experience: Great sport center with friendly staff
Fantastic experience: Great facilities and the staff are really friendly and good with the children. My eldest loves attending mega shooters on a Saturday morning. We've also tried the half term clubs x
Fantastic experience: We hire astro turf at rear of Bettws Activity Centre, for u10s football winter training. Awesome value. Facilities are great indoors if as a parent you require a pit stop!
Fantastic experience: Awesome venue and facilities for everyone. All ages and abilities welcome .
Positive experience: Nice court could do with a sweep though.
Positive experience: Great place for Footie
Positive experience: Nice place with great hall space for fitness classes, although they have been known to cancel bookings on the day with just a few hours notice.
Fantastic experience: My boy goes swimming here and he loves it
Negative experience: Not enough free weights and all jammed in a tiny room
Fantastic experience: Great facilities and great staff....
Positive experience: Ladies swimming evey Saturday and Wednesday.
Fantastic experience: My son goes swimming here with Torfaen Puffins. He loves it and seems to be doing really well with them. It's great to have a local swimming pool! ♥️
Positive experience: Take the children swimming in the centre. It's clean and theres a good size pool for the kids. The place has a lot to offer the community from swimming to Gymnastics all of which are of a high standard.
Positive experience: I take my granddaughter swimming here and it's reasonable, it's not a private pool as it's a school but, it certainly does the job. The changing rooms are small, with only a few larger changing areas. The lockers are the old style £1/charity ones you can get, refundable of course. The changing area is hot so be prepared! The viewing area isn't too good as I'd say it's a large double window and only a few can watch their children going through their routines. There's a water fountain, a drinks and vending machine in the waiting area. The centre looks to be popular with dance classes, gym and other sports centre activities going on, though I'm only there for the swimming lessons. There's parking a little way from the entrance but you may need to cross a road (if using the parking near the play area out front). There's also parking at the side, which is a two minute walk and where some of the teachers park.
Fantastic experience: Lovely leisure centre training venue of the women's roller derby team Riot City Ravens
Positive experience: Small but clean.
Positive experience: Excellent facility with more kit than I can cope with. Plenty of parking. Extremely friendly staff.
Fantastic experience: It's amazing
Fantastic experience: Great centre for roller skating
Fantastic experience: Good place to take the children
Positive experience: Overall a tidy place. Pool is a bit dirty. Staff seemed a bit rude.
Fantastic experience: Good facilities
Thank you Jon
Positive experience: Cracking staff
Fantastic experience: Well managed and well staffed. Good use of public funds. My only niggle is they keep replacing chrome handles and toilets flushes with New ones the chrome goes green. Use white ones!!! Plastic the swimming pool bleaches it.
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