Anytime Fitness Woolwich

Fantastic experience: Very friendly service with accolades!

Fantastic experience: Thanks Arron for helping me to terminate my contract/membership is so unfortunate I have to leave due to work but never say never I will be back in the future ….anytime fitness Woolwich is classic. O.Reden

Negative experience: Use of equipment, cramed, not enough equipment and all mixed up.

Negative experience: Worst gym I've ever been to! I have been to many gyms but have never seen anywhere else like here. They also openly stole from me. I've been leaving for months. I was there for about six months. When I wanted to change my gym before the end of the month, I asked the staff to leave and remove my membership, but they said you had to pay next month before you could quit. After talking to her, I told her that my contract was over and I could leave whenever I wanted. There were only a few days left until next month! Why do I have to pay next month when I leave here? Then she looked at her computer for a while and said no problem we won't charge you next month, you can quit now. But after the next few days, they asking me for next month's payment, they charged me. I was leaving the gym I suggest you never go to this place. Your money is really wasted. In addition, the gym is very small and does not have enough equipment to play.

Negative experience: Club will not honor contracted terms. Under 9.2: Notice, the contract states that: "The notice shall expire either on the Commitment Period end date or at the end of the following calendar month following your request. If you provide the one calendar months' notice one month before the end of your commitment period, your membership will be terminated at the end of your commitment period." My partner and I provided over one month's notice before our commitment end date, which is stated in our contract. Manager does not accept this as he says this has to be based on DD billing date. When we first signed up and were asked to choose which DD date we wanted, and asked to see if it affected anything else, we were told no. At no point were we told that when we give in our one months notice, that this will have to be based on DD billing date. This is also not mentioned anywhere in the contract. The manager is choosing to ignore this and is instead focussing on mistakes in the contract, which his team did not pick up on until now and are not our fault. He is not taking any responsibility for the continued mistakes made when setting up my account or for the issues I have faced throughout my 3 month membership.

Negative experience: Worst gym ever, avoid at all costs! Only 3 showers, so crowded, classes are basic and repetitive

Positive experience: VERY clean gym, specially the toilets. The cleaning lady is very friendly and hard working. The cardio machines are very modern and most of them in good state. Some weight machines and lockers need a bit of love, though. The body composition machine is amazing and a great plus for members.

Fantastic experience: The manager was really helpful

Negative experience: This gym is pretty much a health and safety hazard. Bench press machines are wobbly and get trapped when working out unless you’re familiar with their old and out of fashion weights. This is a very small gym , maximum capacity of 50-70 people at best. The worst part is you’re stuck in a 12 months contract

Fantastic experience: Kindy is very professional and friendly and loves her job. I had my body checked with her. She was very helpful and guided me through the process. She then explained the results of the test and took the time to explain and demonstrate to me on the gym floor some exercises that could help me achieve my goal. These exercises are now part of my routine and I can already see the first results. What I appreciate about her is her dedication to what she does, the way and approach she has in the gym, she is always there for anything and takes the time to listen and explain. The gym in general is also clean and well maintained. THANK YOU KINDY

Fantastic experience: Nice gym with plenty of weights and squat racks/benches. Also they have been constantly upgrading the gym and have added quite a few pieces of equipment since I joined 4yrs ago which is nice. Only issue is it seems to be getting quite crowded recently after work, waiting for benches etc. But that's all gyms in the area.

Fantastic experience: I’m a member of a different branch so I’ve only visited this gym a handful of times, but it always impresses me. The staff are incredibly friendly, and the other members are respectful, consistently following the cleaning rules by wiping down equipment, which is a nice change. The lockers actually work, which is also a nice change, and the equipment is always in great condition! Highly recommend this place.

Positive experience: The gym is decent, but only there are 3 showers and one not working for a while, there is a que for them in the morning where people need to shower before work, emailed to enquire with no answer, is courtesy to at least answer an enquiry Further to this post I did not receive a reply phone call or reply to my email as the manager promised in his reply

Negative experience: There are only 3 showers so there are often queues of irate people waiting for showers in the morning, banging on shower doors etc. I don’t know how a city gym can only have 3 showers in total for both male and female users. I would avoid this gym if you are looking to shower before work.

Fantastic experience: The best Gym in Woolwich/ Plamested so far

Fantastic experience: Great gym with all the equipment you could need and helpful and friendly staff. A big thanks to Kindy who helped me with my form on dips!

Fantastic experience: Have been a member since 2019. Stopped using the facility due to health reasons. The manager has been quite helpful and supportive. Well done Arron

Negative experience: AVOID AVOID AVOID!!!!! If i could leave no stars i would, they messed up something on there system so i couldnt use my fob for half of october, nov, dec and half of jan told them of this problem and nothing then told me in dec they would freeze jan payment as it still wasnt sorted and then a payment come out then taking me into a negative balance for that account.. was able to get it sorted in jan but even told them i wish to pause or cancel then after saying that they finally gave me a month of payments being frozen even though at this point i had paid 3 months without access. i have been bombarded with texts and phone calls demanding i pay for march membership even when i told them within the first 10 days of feb im leaving, i have no contract saying that i need to pay a month in advance and ive just had a phone call from someone from this gym called sapphrone or whatever being aggressive and lying saying that i used my fob every month then not being able to tell me when that was exactly as i know i never used them when my fob wasnt working because i dont like going at busy hours hence why you get a gym with 24 hour access! Im going to be looking at taking this further and looking for getting something done for all the texts and calls.. There are far better gyms with better facilitties in woolwich and the local areas avoid this dump and the rude staff.

Fantastic experience: I’ve joined recently and met Dre, an amazing coach. Since I was never a gym fan, he has given me the motivation and encouragement to workout. Now that I have the knowledge of all of the equipment, I can not wait for my next session :)

Fantastic experience: I have been going to this gym for 8 weeks now and really enjoying it. I've been doing consultations with Dre and feel he is helping me reach my weightloss potential and his classes are great.

Fantastic experience: Really like going to this gym, Dre is a great instructor and has made me feel very comfortable and is always available to give advice

Fantastic experience: Kindy jas been great with me and helping me with my workout and am enjoying my workout

Fantastic experience: I did a fitness consultation with Kindy and she was exceptional, very helpful and patient.

Fantastic experience: Kindy was very helpful and gave me and my friend a insightful introduction on how to use the machines

Fantastic experience: Kindy helped me immensely with getting back into a fitness routine. She took lots of time to assess my fitness level and create a personal workout plan for me that was in accordance with my goals. She is super kind, patient and motivating and I recommend her to anyone who needs a coach, she has your back!

Fantastic experience: Kindy has been a great help very welcoming and always up for a laugh! Great gym will always help with goals and very communal environment

Fantastic experience: Cindy is amazing, she knows her stuff and a gym instructor. Her class are amazing and motivating. Five stars

Fantastic experience: Honestly cannot thank Arron enough for sorting out the error on my account. I appreciate it so much!! Such a nice guy who goes above and beyond to make things right. If I were to ever rejoin a gym it would definitely be this one!

Fantastic experience: Kindy has been very helpful towards my training and fitness. So grateful to her

Fantastic experience: Would recommend this gym. Many thanks Aaron for your assistance with my account query

Fantastic experience: I joined this gym recently and unfortunately due to unforeseen circumstance I had to cancel my membership. The staff at this gym are really kind and friendly. Kindy is always willing to help out, whether it's showing new member how to use the equipment or providing guidance on workout routines. In relation to cancelling my membership, I was told to drop by at my convenience for refunds. I met Arron for the first time - he is fair and transparent. He explained the process clearly and ensured that refunds will be processed within 2-3 days. The refund was made as promised and I am very satisfied with their service. I would highly recommend their services to anyone in need of assistance at Anytime Fitness. If you are looking to join, do not wait, book your free trial now and get started.

Positive experience: Not open 24h like all others

Fantastic experience: The gym is lovely and has all the equip needed for all of your specific needs. There is a team member called Aaron who is very helpful, I contacted the gym to enquire about gym membership and he was very helpful and made me feel very comfortable within our conversation, he was a very outgoing person. I would recommend those gym as the staff are also friendly

Fantastic experience: Just want to say that the staff at Any timeFitness in Woolwich are always helpful and the facilities is always clean I recommended it to anyone living in the area. Isime

Fantastic experience: Just want to thank Arron for his support during my time at the gym,Always to soo happy to help!

Negative experience: It used to be decent, now it’s way to crowded.

Fantastic experience: An excellent gym in the heart of Woolwich with the most friendly and helpful staff anyone could hope for!!!!

Negative experience: Absolutely terrible...the contract is unbearable and not flexible...customer service is out of it...you cant cancel in peace ...do not sign that contract...rip off and less equipment

Negative experience: This is the worst gym ever, in spite of giving all doctors notes as requested they still won’t let you cancel the membership and keep Charging you. The worst gym in Woolwich. Whatever you do don’t join this gym

Fantastic experience: I had an issue with membership cancellation and arron was kind enough to sort it out for me! The management is really helpful and accommodating.

Negative experience: Worst gym ever! Staff have an attitude problem. While I was working out here I politely asked a female customer if she was done using her weights but the trainer who was clearly flirting with her yelled on top of his voice "there are 10 kgs on that rack mate" as if it was insult to me using lighter weights to workout. Half the time they don't even have enough light weights to do mobility exercises. Not worth the money you are far better off going to Puregym which has better equipment and costs way less compared to this depressing garbage gym.

Fantastic experience: Arron helped us with cancellation was very easy

Negative experience: Such a shame that I had a cool experience in the gym but when cancelling my membership the customer service was absolutely terrible. Payment was taken out even after I had cancelled my membership the month before. I received an automated email , confirming my last billing date but it was not stated that I would also need to pay an additional month for the notice. If I had known, at-least I would have got my moneys worth by going to the gym for the last month. When speaking with customer service they did not take accountability until the end of the email thread. Honestly the worst customer service I have ever received. I will never be coming back to this gym. I would rather go to the overcrowded Pure Gym than ever come back to this place.

Negative experience: Nothing but a horrible bunch of bloodsucking leaches. Horrendous facilities, even worse than one can encounter. Warning, DONT DO DIRECT DEBIT WITH THEM. They will not spare, even the departed.

Fantastic experience: Arron is a very fantastic trainer.. and he’d give you all the attention you require to ensure you achieve your goal. Ask for him whenever you are at the Woolwich branch..

Fantastic experience: I'm an irregular gym member but bit the bullet and decided to try the fitness classes. I've tried a few of the different instructors as I was nervous about if they would suit me. I have to say a few of them weren't as organized or as enthusiastic as I wanted (which was off putting) but I now regularly attend the classes run by Topher. He's fun and really encouraging!! Always has the circuit areas set up for us, no pressure to "push harder", and he's honestly just so happy that you've shown up. It makes a huge difference for my health so would highly recommend joining his class.

Fantastic experience: Boxercise class as great! Run by Harry - super helpful!

Fantastic experience: Had an amazing well-being session with the lovely Wiktoria, she was amazing at talking me through every machine and exactly what to do step by step, made my first time at Anytime Fitness a great one.Would definitely recommend!

Negative experience: Nothing Special as a gym and cancelling your membership its a nightmare. I was initially told to contact stuff, then go online then they will charge me for a month that i will be in another country. If i cancel my direct debit they said they will contact dept collectors. My contract finished 6 months ago and they need a month notice. AVOID commitment with AF unless you want to get in troubles or pay for no reason!

Negative experience: For the price you are paying I would expect to see more equipment, a range of classes and staff members. But its over-priced, classes only hold 10 people so its always fully booked and the site it tiny. You are better off going to the competitors, its £20 cheaper, bigger also 24 hours and you'll be able to attend a class. Again the gym is tiny and not worth the price. The gym is always clean though. Max i've seen are like 2 members of staff. Would not recommend. I can also see all there one star reviews they like to pretend that they are not actual members of the gym service which is also a lie. Overall not worth the price All there 5 star reviews are fake as well, they only have one review.

Fantastic experience: So glad I joined the gym as a woman gyms can often be scary but the team are so friendly and welcoming and the gym is clean and spacious I fit in straight away. Looking forward to train here

Fantastic experience: Kudos to Josh and the team for helping me in my fitness journey. Keep up the good work!

Fantastic experience: The team are so friendly and helpful any issues i know i can go to them plus awesome gym equipment

Fantastic experience: First time in a gym and the staff were friendly and helpful I cannot wait to workout here best gym in woolwich

Negative experience: D A N G E R Very greedy people with unfriendly staffs. The manager and everyone. Everyone after money. They will take money for extra month. W A R N I N G

Positive experience: Good range of classes, with friendly and helpful staff. Topher and Vicky are great!

Negative experience: HORRIBLE! I joined a year ago and I enjoyed it for few months, the staff were friendly and you could see them tidying up and try to talk to people. the machines were clean and the environment was good. From few months back to now everything has change, you will be lucky if you see a member of the staff in the morning, the place smells funny and it's cool in winter and hot in summer. The showers are dirty and most of the time BUSY (there are only 4 and one of them is locked always). If a machine breaks they can take up to 5/6 weeks to fix. I can see is getting quieter and quieter as people is running away to Pure Gym, no contract and no ridiculous fee. Honestly try to avoid it!

Fantastic experience: Love working out here, the staff are lovely and very helpful (Josh in particular!), a comfortable environment for new gym starters like myself.

Fantastic experience: Very friendly staff and great selection of equipment.

Fantastic experience: Really friendly staff, well equipped, all I need for a gym here

Fantastic experience: The gym has helped me so much I am able to push harder then before and the team always help me with my goals thank you anytime fitness

Fantastic experience: Friendly and approachable staff! Special thanks to Aaron for being understanding and helping to start my well-being journey and explaining how to use the equipment. Really great atmosphere in the gym itself. Looking forward to the classes that they offer!

Fantastic experience: I love this gym classes are so fun and engaging not the chaos I've seen at other gyms by far the best experience the Squat class has given me the confidence to use the free weights I was previously afraid of at my last gym thank you for the team for being so welcoming

Fantastic experience: Best gym I’ve been too, such an extensive free weights area and friendly staff that help you get set up and make sure you hit your goals ! Thank you to Josh for bench press class So glad I joined as other gyms in the area are very crowded and smelly

Negative experience: AVoID!!!! Very hard to leave the contact even with a medical certificate. They needed the doctor to spell out that I need to “ not go to the gym” cause him saying “she can’t exercise “ was not enough. On asking to speak to a manager the person I was dealing with said I am him and I asked if there was someone above him he said no I am the boss here you do what I tell you to do as procedure, he was rude and difficult like I stole a kidney off him as opposed to ask to leave. Atrocious behaviour. The gym was alright, nothing fancy, the classes were a hot or miss. Dirty showers and toilets, always smells of sweat. I am much happier at a new gym loads of better gyms in woolwich. Join pure gym ( cheaper and no contract)

Fantastic experience: This is my first gym ever and what an experience! I was really shy to come in as I thought I wouldn’t fit it but thanks to the well-being appointments I was taken care of and shown how to use everything, the personalised program has made me excited to train and achieve my goals this yeah. Thank you so much to the team at Anytime Fitness Woolwich

Fantastic experience: Fully equipped, fantastic gym!

Fantastic experience: Anytime fitness woolwich has been a great experience in my time here the staff are super friendly and knowledgeable and the equipment is premium hammer strength equipment which is impossible to find in woolwich. Would deffo recommend this gym to everyone !! P.S the classes rock

Fantastic experience: The fitness center was clean and nice. Staff were friendly and they helped me understand the membership. It’s near adequate transportation and there’s plenty of shops around for food and anything else.

Fantastic experience: I love coming to the gym, the staff are super friendly and always make the workouts enjoyable ! It’s so hard to find a gym where the workers care about members. I have tried other gyms in the area in this is by far the best (:

Fantastic experience: Best gym i have ever been to so spacious no queuing for machines i am able to get a good workout and if i have any questions the staff are friendly and helpful

Fantastic experience: Nice and understanding staff. Would recommend.

Fantastic experience: Great gym with all the equipment needed for a workout at an affordable price. What more does one need?

Fantastic experience: Such a nice place the staff are friendly and very motivating. Staff will always try to push you to work hard.

Fantastic experience: The gym is very clean and the team and cleaners are always making sure it's a fresh safe environment to train I love being here and would recommend to anyone

Fantastic experience: Great atmosphere gym. Its always clean and never over busy. The staff are extremley welcoming and super friendly. They're always happy to answer any of your questions. Josh is the best!

Fantastic experience: I was at this gym for a good 4 months and it was hands on the best gym I’ve been to so far, I would recommend to anyone!

Fantastic experience: My home away from home and a life saver during lockdown. Aaron, Elvio, Josh and Tofo are like family and still professional.

Fantastic experience: Great staff and excellent gym for the price.

Fantastic experience: Arron from the Anytime Fitness Team (Woolwich branch) was an absolute pleasure to speak with over the phone; he is professional and friendly, and he resolved all my queries in no time, whilst also providing very helpful information for my better use of my gym membership.

Fantastic experience: Arron and josh are so helpful honestly can’t thank them enough for the advice and support I’ve been given

Fantastic experience: Arron - super awesome instructor; he will make your gym experience worthwhile as he will listen to your needs and come up with a gym routine to help you achieve your goals - highly recommend!

Fantastic experience: Fantastic environment for gym. Excellent team of trainers and equipments. The staff are very helpful and push you well during the sessions. Specially Arron is fantastic. Helped me push a lot during sessions and helped me on subscription matter as well. Very much recommended.

Fantastic experience: I will start here by specially thanking Arron for being kind, considerate and his excellent customer service. I contacted the branch to let them know I wasn’t gonna be able to attend the gym for a period due to my personal circumstances to which he cared to listen and offered the option to freeze the account and explained everything clearly as to how it works. The whole team are very nice, helpful and friendly. Even though there are quite few gyms around in woolwich, me and my partner are back to AF again. Thank you guys for your fantastic service :)

Fantastic experience: The whole team is so friendly and welcoming so clean and spacious honestly so happy training here !!

Fantastic experience: Arron was very helpful helping me find the right option as my English is not perfect and I very much enjoyed my time here.

Fantastic experience: Josh is really helpful and always pushes me to keep going. He’s nice, sweet, funny and really motivating. His classes are intense and painful but helps me with progress. I never give up in his classes because I know he’ll come stand next to me and keep telling me to keep going

Fantastic experience: Josh and elvio are super helpful !! I feel so welcome here the gym is like a family and a home and i love being here

Negative experience: Takes like 6 months to fix one machine poor service as well.

Fantastic experience: Josh at anytime fitness Best guy to go to for help

Fantastic experience: Anytime Fitness has excellent customer service. They are always there to listen to any concerns you may have and go over and beyond to resolve any issues. A special thank you and shout out to Aaron!

Fantastic experience: Arron is a legend as he help me out with my billing and he is an amazing fitness instructor.

Negative experience: So far am having a bad experience with them because they wouldn't let me cancel my subscription unless am I'll or relocating outside London,,,so am paying without using the gym

Fantastic experience: Nice place. A lot of exercise machines. Free wi-fi for members. Helpful and kind staff.

Positive experience: Normal gym. Up to 50kg dumbell

Fantastic experience: A great gym with a very dedicated team , Arron and Josh helped me out with workouts and techniques also correct usage with equipment , likewise they use their own free time too help out whenever necessary.

Fantastic experience: Bit manky but it will do and the staff is lovely

Fantastic experience: Mr. Sham was really quick in helping me resolve my issue of membership fees charged despite me being unable to come to the gym due to me being Covid-19 positive which I think is a genuine problem which can be faced by anyone. He has genuinely listened to my problems and have taken appropriate steps to resolve this, so thank you.

Positive experience: Anytime fitness means going any time even if its early hours of the morning. This is good. As it can suit your life style or work schedule. A little pricey for me at the moment but maybe I'll go for it if things change.

Negative experience: All pain no gain. On many occasions the staff was rude to me. One vindictive staff member had the gall to suspend my membership after I stood up for myself! I raised an official complaint and they all banded together against me. There is no escalation process for your complaint to be heard by higher management. Oh, and I've learnt the hard way to never join a gym that lures you into signing a contract with them. They put me through hell because I cancelled my direct debit and tried to leave. Stay away and look around, there are better gyms in Woolwich. I'd give zero stars if I could.