Fitness First

Fantastic experience: I love coming here the staff are so lovely and friendly the pool is so lovely and the changing rooms are so clean including the gym and the pool, The pool is nice and warm and spacious and there are also great classes in fitness first it’s also an amazing gym I really enjoy coming here you cater to any age too and that’s fab, thank you I would definitely recommend Fitness first x

Fantastic experience: Plenty of equipment and machines so you can workout even at peak times. Pool and steam room are great

Fantastic experience: I had a boot camp class with Naz the PT instructor. I’ve been a keen athlete for 40 years and I have a hamstring injury which has been holding me back from my running. I felt so relieved when Naz explained that my positioning on the weights machine was wrong as she corrected my positioning and to my surprise I didn’t feel any discomfort when I was doing the reps. I’ve been going to this gym for 20+ years and I’ve been shown wrong by the instructors but thankfully Naz has put this right for me! Thank you Naz !

Fantastic experience: Great class today. Thanks Laureena.

Positive experience: The staff are lovely and the facilities are clean, modern, and luxurious! I also love the classes that are offered and the app isn't useful. Marked down slightly for the inconvenient parking system (you have to remember to input your reg every time you come rather than doing it just once at the start).

Fantastic experience: Great spin class with Jodie this morning, really tuff and enjoyable

Negative experience: Don’t like this gym and can’t wait for the contract to end next year.Very rude cleaner

Fantastic experience: I would highly recommend Elisha for pt’s not only is she fantastic at her job (well structured sessions, pushing me and encouraging me) she’s a massive asset to the gym. Nothing is too much trouble for her. She’s helped me with my physical health and most importantly my mental health giving me support for my upcoming preventative surgeries. Thankyou so much Elisha I appreciate everything you’ve done for me! Keep being the most caring and approachable member of staff that you are!!!

Fantastic experience: Had my first PT Nas. Absolutely brilliant coach. Her vibe is amazing and encouraging. Knowledge is top form. Pushed me and always supported me with form. Highly recommended. The gym overall great equipment and Nas went through each set up how it needs to be for height. The pool and steam room are just perfect after a positive brutal session.

Positive experience: The fitness gym is one of the best gyms in town, offering state-of-the-art equipment, a swimming pool, and squash courts. The only inconvenience is the relatively early closing time. It would be more convenient if it were open 24 hours or from 5 am to 11 pm.

Positive experience: really good gym, friendly staff and people however the men’s showers really need a deep clean as there’s a constant pungent smell of sewage in there that needs addressing.

Fantastic experience: Great gym. Lots of equipment and a nice pool

Fantastic experience: Moved here from Total Fitness. Such a nice gym. Everything is clean and the pool is spotless! So impressed

Fantastic experience: Joined here recently really good gym everything is superb. The pools okay and the jacuzzi and sauna actually work (:

Fantastic experience: Really enhoy laureena's class love the gym but i do love laureena classxx

Fantastic experience: I die FF Core today and really enjoyed it, laureena always gives you an amazing workout and you definitely feel it :)

Fantastic experience: Wednesday ROX n Bootcamp really good n good instructor

Fantastic experience: Really enjoyed the boot camp class with Laureena. Worked hard and would recommend

Negative experience: Blast music out. Asked to turn down a little due to condition but refused. Blaring out and highly non inclusive. Rude staff training and aggression. Used to be a nice gym but just juice head city now.

Fantastic experience: Laureena is so knowledgeable, every class she does is excellent

Negative experience: Just been in wigan to swim . Swimming pool still cold after 2 weeks . Jacuzzi cold for 2 weeks .. jacuzzi was broke for 1 month prior . Staff leam said pool was 27 degrees. Same as Olympic pool . Great for older people. Disgusting. Leam rude , ignorant cocky, an unhealthy attitude to people . Cancelled my subscription. Will never attend again . I Will reflect my experiences on every review site in full details . Totally truthfully.. so no other customers that want to use the pool facilities know how disappointing it is . Leam in wigan had other staff around him . He was showing off his authority but really showing up the gym and the fitness first group .

Fantastic experience: Recently changed to this gym from a competitor. Was really impressed with service on desk. Then the gym facilities are top notch. Very clean gym. Good equipment and atmosphere. Very happy I changed

Negative experience: Don’t book PT sessions with Elisha, she’ll take your money, cancel your appointments last minute, and then not offer a refund. Disgraceful service.

Fantastic experience: Been a member of a good few gyms now and this one hands down is the best in Wigan. Particularly since its had its renovations. I'd take the opportunity to say there's a few aging bits here and there that could do with a good scrub or the odd tile replaced etc but overall really well kept gym.

Fantastic experience: I'm a starter but had previous experience. The facility is convenient and got everything I need with a bonus swimming pool.

Positive experience: Really disappointed with the classes recently. Very few classes at night. Sometimes there are no classes at night. The classes that are on are too early, a lot of people work 9 to 5 therefore unable to attend the 17.15 classes. They should be put back to 17.30.

Fantastic experience: All staff members are helpful and friendly, facilities are spacious and very clean,

Fantastic experience: little bit pricey but worth it in my opinion. always clean wonderful staff and facilities and overall a really pleasant gym experience. it's never overly busy if you go at the right times and there's pretty much always a spot free for me to do my workouts. not to mention the great pool and sauna for you to use. Great place and I would definitely recommend

Fantastic experience: Start of a change in me and it is good

Fantastic experience: Great gym, nice staffs, clean and chilled environment.

Fantastic experience: Fitness First is a great gym full of all the kit you could need for strength, fitness, cardio, classes, squash courts and a relaxing pool, jacuzzi and steam room area. It is a welcoming place with staff that all want to help you succeed (including myself!) and we are here for you to ask questions. Shout out to the main man and lady Curtis and Alison who are both such valuable parts of our gym, always keeping it looking impeccably clean and a nice environment for everyone. I’ve been a part of this gym for over 16 months and I have worked with some amazing people and clients that have now become friends. Try new classes, request info on PT sessions, ask for advice and someone will be able to assist you. Welcoming and friendly. Laureena @fitnessbylaureena Personal Trainer & Online Fitness Coach

Fantastic experience: Really enjoy coming to this gym, favourite member of staff is Liam always smiling and helps out whenever I need it

Fantastic experience: Been going to fitness first for a while now but I Don't do classes often but after taking part in liams RoX class i am looking forward to doing more.

Negative experience: They closed off the shower in the men's changing room, due to an "infestation" of flies- which means that their cleaning staff aren't doing their job.

Fantastic experience: Love Laureenas classes Enjoy the boot camp and Rox classes - she’s always friendly and encouraging, always helps and explains and if struggling suggests alternative exercises. So nice to have a friendly smiling face Christine clarke

Fantastic experience: Absolutely boss gym, good equipment and Just did one of Liams classes, it was ace.

Fantastic experience: I’d like to thank a particular staff member (Nic). I am a virgin when it comes to the gym and nic went out his way to help Me with a few machines to use during my workouts etc! Very nice bloke

Fantastic experience: Liam is always really helpful and friendly whenever I need help or advice with anything in the gym. He’s always really positive and encouraging too :)

Fantastic experience: Fantastic gym with great facilities and staff who help you to achieve your personal goals

Negative experience: I think this place is a joke. I was refused a pad lock when i needed one and told not to worry bye the staff and that nothing ever gets robbed from here... then while I was in the pool a person wearing a red t shirt was seen in my locker,, I later realised that £360 was taken out of my wallet and my wallet was put back in my pocket..... and the gym has done nothing to help after putting me in this situation. They say there not even able to check the cameras

Positive experience: Good variety of equipment and classes but some equipment is very old and in need of replacing. Also the swimming pool is used for children swimming lessons at weekends so it is nearly impossible to find space to swim. Jacuzzi is frequently broken and has poor jets

Fantastic experience: This is a great gym , all staff are friendly and helpful , I did a class with Liam , he was fab, I'm deaf and he used his phone to tell me instructions when I couldn't hear ! Really good of him , and a great class , trax he was a great trainer and really knew his stuff !! I've done rox and body combat too which are good , the pool and steam room are good and the changing rooms spotless (as is the gym floor!) they also have a good selection of protein products near the reception !! All staff are really friendly and work tirelessly, another mention to Nic who translated class instructions for me today also in Rox!

Fantastic experience: Great customer service from the staff who can’t do enough for you. Liam, Elisha, Nic, Alicia and Rebecca super friendly and always more than happy to help.

Fantastic experience: Elisha is the best PT, she ensures all members have the best fitness experience and has made a huge difference to the gym since being fitness product manager. Alicia, Mckeal, Wendy and Kurtis make sure the gym is clean and make sure members have a warm welcome. Jess R, Nic, Liam, Laureena and Naz make sure classes are 10/10 and bring great energy. Jodie and Jess G form part of the management team and the gym runs smoothly since they came into their post. (I swear I wasn’t paid for this and sorry if I missed anyone out).

Fantastic experience: Completed a LGC class with Nas the trainer and thoroughly enjoyed it!! Step by step instructions and helped during the class. Nice atmosphere and felt the effects of the work out straight away. Would recommend

Fantastic experience: I enjoy coming everytime, sort off, leave worn out, good place to workout, my only real gripe is the sauna, people using it in there underwear, briefs and boxers, dirty are my thoughts, could do with a sign, appropriate shorts only

Fantastic experience: A good gym, good equipment and clean. Classes are decent Nick was really good, friendly and helpful. Good changing facilities and shower.

Fantastic experience: Great gym coupled with a motivated atmosphere. I was signed up by Alicia Jones who also shown me around the gym and helped me with any questions I had. Would highly recommend for anyone thinking of joining.

Fantastic experience: Excellent gym, would highly recommend. All staff are extremely welcoming and helpful. On my day pass I was greeted by Alicia Jones who was a great help with everything, she carried a warm smile that never left her face, Looking forward to joining.

Fantastic experience: A really friendly gym, the staff are always available if you need any help. Nics classes are brilliant and he makes them varied and fun. The selection of cardio machines, free weights and machines means you’re not often waiting to use any of the equipment. The changing rooms are big and always clean.

Fantastic experience: Nic and Alicia who were on the reception this morning were so helpful and welcoming, they instantly made me feel settled which set me up for an amazing workout with the high quality equipment provided in the gym. You can straight away see how much the staff care for the members, can't fault any of them at all. Everywhere was also really clean. Really would recommend this gym to anyone.

Fantastic experience: I highly recommend Fitness First Wigan. The facilities are modern, clean and spacious. They put on a variety of great classes like LGC, Core, Rox & Body Pump. There is ample free parking for members which is helpful. Most of all, the staff are always on hand to help, with a smile. Shout out to Nick, Alicia, Jess, Elisha, Jodie, Laureena, & Liam to name a few!

Fantastic experience: Great gym great staff…Nick on reception very helpful

Fantastic experience: Nic and Alicia were very welcoming on my visit to the gym demonstrating and helping me to understand the outline of the gym. would recommend

Fantastic experience: Lovely and welcoming staff memebers Nick and Alisha. Good gym equipment.

Fantastic experience: Excellent team, friendly and helpful

Fantastic experience: What a gym! Alicia at reception was so welcoming and when I needed spotting during my workout, Nic was extremely helpful in giving me tips for form and assisting me. The equipment was fantastic. Definitely will be going back 10/10.

Fantastic experience: Liam has coached me through Trax sessions and his help and encouragement during this session has been excellent. Well done Liam keep it up

Fantastic experience: Great Gym, Great Staff, especially Liam. Always helpful and happy.

Positive experience: great gym, the worker liam there is very helpful.

Fantastic experience: Liam at Wigan is the absolute best, always smiling, welcoming, holds the door open first thing in the morning. Absolute star

Negative experience: We signed up for no payment until February. My wife and I went home to find out they were charging us regular prices, no promotion. We even pointed out to "Nick" the lad who signed us up, that it needed a promo code. "Nick" said not to worry it will be fine. ...... Well, "Nick", it's not fine. Both accounts are still messed up and after several phone calls and a personal visit with the "assistant manager" nothing has changed. The only lad that did what he said he'd do and actually tried to sort it was Liam. To whomever is in charge of this gym, Liam should be the gym assistant manager. Because of his professionalism, we just might rejoin once this is sorted and I'll update my review.

Positive experience: A good selection of equipment and areas to utilise. Not usually too busy, and the staff are friendly. Some areas could do with updating, otherwise a very good gym.

Positive experience: The staff are great at the gym. The gym had a part refit last year but the swimming area just had a cover up. This area has been lacking. A jacuzzi that is 25 years old and is constantly breaking down or cold which I have complained about for 6 months. On Saturday the pool, jacuzzi and steam room have been closed down with no date of reopening. These are the only things I use every day. Fitness First head office need to replace the jacuzzi which they should have done a year ago and fix the heating issue once and for all. I am on a 12 month if things don’t change I will need to leave. Fingers crossed they do. All I here is people thinking of doing the same.

Fantastic experience: Receptionists super friendly and the gym seems really nice, I go for the pool as I teach baby and pre school there, the pool is very nice and there's always someone about to help. The changing rooms are huge with a little play cage for little ones while parents change so they don't do a runner

Fantastic experience: Alicia is the best worker at fitness first and has the best playlist. Nick and Jos are also decent.

Fantastic experience: Great music this morning at Fitness First Wigan!

Fantastic experience: The best gym around wigan, amazing staff and good music

Fantastic experience: Great gym really enjoy the pool and the classes are exerlant

Positive experience: Great gym, has had a refurb since the last time I was there. Friendly helpful staff. I have 2 negatives one the shower and toilet area could be cleaner. Ladies shower’s there’s hair everywhere and my other negative is the cafe is gone. Which is a shame

Positive experience: Overall this is a good gym. Great selection of cv equipment and free weights. Not many kettle bells though. The Gym is well lit but tv channel selection is a turn off why are they there? Use them or lose them? I don't want to watch antique road show on a work out for example. The changing rooms though are a big let down especially shower area. No spin dryer, and they just feel dull and damp. Not as clean as total fitness. Finally no cafe would love to have a protein meal after and a sit down.

Fantastic experience: Goo first impression. Friendly staff who gave us a tour on arrival, good facilities which include free weights/Smith's, pool, jacuzzi (currently out of order and a steam room.

Negative experience: Staff is rude!Cant ask them anything,cause they dont know anything...Quit this gym cause of the staff and its really just a gym for older people.I cancelled my membership and they didn't even let me finish my mounth,that i already paid for!Not even mad anymore,just disappointed.

Fantastic experience: Visited the gym with a view to join Very impressed great modern clean facilities and welcoming staff . Not to big which i like too . I joined on the day as i liked the vibe that much . Elisha one of the pts was very knowledgeable and made me feel at ease . ive Only tryed the Aqua so far but i loved the classes and felt i got something from them . The timetable looks good and ease to book . Looking forward to continuing my fitness journey and starting my pts There are many gyms nearby my home but I chose fitness first as I felt more of a personal experience

Fantastic experience: Really warm and friendly gym. Members and staff are all lovely and equipment is high standard. Would definitely recommend

Fantastic experience: I went awhile back and spike to one of the firms a out a membership she was very helpfull

Fantastic experience: Such a great place to train and Joss is an incredible asset to the place. Her classes and personal trainer are first class, thanks again Joss!

Fantastic experience: Best gym in Wigan with a great vibe. Thanks to Elisha for a great Trax class.

Fantastic experience: Great gym. Friendly, clean. Well kitted out and the staff are very friendly/helpful. Ash, Joss, Luke to name a few have really help me settle into the gym and assist with any issues/tips/advice needed. Highly recommend

Fantastic experience: Excellent staff members , facilities are also great .

Fantastic experience: One of the best gyms in wigan, amazing staff and great equipment!

Fantastic experience: Great gym! Went on a day pass and was welcomed by Jodie and Natasha who were so friendly and helped us out with everything we needed. Gym has every piece of equipment you need for whatever kind of workout you want to do. So many cardio machines including new rowers, ski erg and assault bikes. There’s a great pool, steam room and jacuzzi and everything is clean and new. Thanks!

Fantastic experience: Staff are always very friendly and helpful making the atmosphere very comfortable. The refurb has made such a difference to the gym as the amount of equipment on offer is much better than the last gym I was a member of and means that you rarely have to wait to use something.

Fantastic experience: Great gym and pool. Refurb looks brilliant and big range of kit.

Fantastic experience: Really good training environment, great staff and top of the range equipment to use

Fantastic experience: Good new facilities and friendly staff

Fantastic experience: Really good gym all staff are friendly and willing to help when needed. I would recommend this gym to everyone

Fantastic experience: The staff are extremely welcoming and friendly. Also going out of their way to assist members with any of their needs. I highly recommend this gym to anyone looking to improve their fitness in a friendly and welcoming atmosphere. The equipment and machinery are always maintained to a high standard and clean. The staff member McKeal is always helpfull

Fantastic experience: Very nice gym , lovely team !

Fantastic experience: Great gym! Great customer service, always helpful! Great classes and great atmosphere.

Fantastic experience: Great new equipment and very helpful staff.

Positive experience: Gym equipment fabulous, pool, steam room and hot tub generously average, though.

Fantastic experience: Just rejoined love the zumba classes with Amanda ! Great facilities , lovely atmosphere

Fantastic experience: So much better than when it was DW. The layout is much better. I'm a bigger girl trying to get fitter and lose weight, and having the free weights in the centre of the gym rather than a side section that ends up the designated 'mens side' makes me feel a lot less conspicuous. The music is great too. I don't need my own headphones in. A really great atmosphere with really high quality equipment.

Fantastic experience: Visited here on 12/03/2022 and have to say that after my last time here the gym has been completely refurbished - which has been a long time coming! The inside is incredible - great range of new equipment, including 6 squat racks, more dumbbells than you can shake a stick at, and really funky lighting. Studios have all been done out with new flooring and lighting to make group exercise even more fun - I would definitely say that this is the standard for most gyms to meet. Male changing rooms have also been spruced up and include a combination of shower cubicles and open showers - a massive improvement on what was there previously! Definitely worth a visit.

Fantastic experience: Excellent facilities and very friendly & helpful staff make it a great experience. It's huge with all latest equipment pool, jacuzzis, sauna & steam room. Perfect for me & comparing to simlar equipped gyms, you have to say great value.

Positive experience: I’ve been a member of this gym for 15+ years. Recent refub have left lots of issues, female changing rooms, nowhere to hang clothes and jackets. still no locker covering. Showers nowhere to hang your towels, no shelves for shampoo etc Still lots of issues with the steam room and jacuzzi Antibacterial wipes still not replaced in the changing rooms. Filthy when Wendy the cleaner isn’t in especially after the weekend children’s swimming lessons. Massive Thankyou to Wendy for all the hard work you do, especially keeping members safe during the COVID pandemic

Fantastic experience: Have been going to Fitness First for over 12 months now. The refurb was fantastic and equipment is top quality Classes are super with plenty of different choices. Staff are lovely, helpful and knowledgeable with excellent personal trainers. I would recommend Nas Ranjkesh for any woman who wants to make the best of herself

Fantastic experience: The upgraded facilities are incredibly impressive including the new decor, all staff very friendly and professional all creating a great atmosphere within the gym.

Fantastic experience: Great range of equipment for both weight and cardio training, well maintained shower, pool and steam room. Excellent gym with welcoming staff.