JD Gyms Newcastle Shiremoor

Positive experience: Put the air con on!

Negative experience: Overcrowding and machines are old need updating always broken and Wi-Fi needs fixed overall it’s close to work only positive thing

Fantastic experience: was here yesterday afternoon for the induction, and despite being extremely shy and nervous to start the gym, ewan was so friendly, chatty, and he was more than happy to show me around. we did a few exercises around the gym to start off, and he was very encouraging which put me at ease. the gym itself is great - has everything you could possibly need and its so much bigger than it looks from the outside. thanks again ewan, looking forward to coming back again soon.

Fantastic experience: Everything you need 24/7 & always clean

Fantastic experience: The best gym in the North East and with sauna too

Positive experience: Great but sometimes there are a few machines broken

Positive experience: Easy to get to and staff superb

Fantastic experience: Great gym with loads of equipment. Plenty of classes to choose from. Staff are helpful

Negative experience: Men's changing rooms showers, sauna now closed for 3 weeks, originally 2, no email no message until visiting gym when supposed to be fixed surely shower facilities is a must at a gym?also the disability shower closed I was told you could use while being fixed?

Negative experience: Old equipment that needs replacing. It breaks, it takes c2 weeks to get it repaired, and 2 days for it to break again. Small selection of today's casualties:

Negative experience: If you like a gym with air con, look elsewhere. Update: the gym is closing its male changing room, showers and sauna for 2 weeks. This, the first month after they have just bumped up everyone’s membership. Are they compensating their members for this? Erm…no.

Positive experience: It's a really well equipped gym but suffers from a lot of the side effects of a high traffic, well used cheap gym. People just don't respect it. Good luck finding weights. Also the Instagram types really put me off. If you can afford it get yourself to one of the many smaller private gyms in the area.

Fantastic experience: Nice shiney new machines, plenty of space, nice PTs

Positive experience: Good gym but alot of the machine need a look at. Like pins from other machine used on different machine. Gym bench knobs missing to ajust seats. The saunas good but has it moment of stuff getting left in there or around the showers empty bottle, where the is a bin about 10 steps outside of the sauna.

Positive experience: Nice big gym plenty of equipment and a sauna.

Fantastic experience: Best JD in the area, highly recommend

Positive experience: Fantastic gym, too busy at peak times though and there are a lot of inconsiderate members who don't tidy up after themselves or hog equipment.

Negative experience: This place has the absolute worst customer service, and the laziest employees that exist. JD gyms are dangerous do not go to them.

Fantastic experience: Very good gym, staff are fantastic, equipment very good. Noise from other members and dirty toilets made from members. Nothing to do with actual gym Karens

Positive experience: Great gym, staff are fantastic especially Alex. The only issue and this is personalised to me is crossfitters dropping weights. Service related PTSD also the gyms on the second floor making it worse and the ceiling downstairs is falling through in B&M. Normal weight dropping is fine and expected but not from head and arm length vertical, the whole floor shakes...

Positive experience: Great gym with good selection of equipment. Cons: shower temperature can vary from tepid to freezing and the shower area stinks badly at times. Induction was very short & staff member seemed like they just wanted to rush through it and get back to chatting with people in far corner of gym

Fantastic experience: All good

Negative experience: Warning: be very weary they get virtually all negative feedback deleted off here. Ask yourself why only the most bland 8 x reviewed of 1 star feedback remain. They have had deleted mine and my girlfriend’s previous posts at the start of the year on this place. Day 1: Just joined back at Jd shiremoore on their £5 Black Friday deal. Just as I did last year I’m leaving the exact same feedback. There is still Virtually no WiFi signal here in a less than quarter filled early morning gym, the showers are still lukewarm and last only for a few seconds at a time - worse is the gents toilets hygiene are still the same - urine pools left for hours and feaces stains all over the white Porcelin and plastic parts of both toilets. Day 5 -The gents toilets have been filthy every day all week (see photos all on separate days) with pools of urine and feaces marks on the toilets for hours. Gym staff lounging about doing nothing all day sat on their back sides around reception and their back office instead of checking on these basic things. I mentioned it to them at the start of the week twice and both the male and female gym staff just said that the cleaner would be round shortly to sort it. They never did in the 3 hours I was there and the staff didn’t even bother to go and get a mop themselves or even look at the state of the toilet. I came back here a year after my last review to see if they’d turned it around by now yet. Sadly they have not. My advice is use the £5 black Fri deal and ditch it afterwards is the only thing I can say, certainly don’t bring your family or friends to this filthy place. It’s a shame because the equipment and black Fri deal isn’t bad hense the only option for the one star is probably justified here. However the showers haven’t improved either only run for a few seconds each time too and are mostly cold luke warm at best. I see they managed to get my last years 1 start negative feedback deleted too so bear this in mind that when reading all other feedback comments it’s likely this and other feedback would be deleted too. Day 7 - I have literally just witnessed a male and female staff member come into the male toilets changing rooms to do a ‘walk around’ and saw the male member sign the sheet(whoever MH ?) and walk straight back out - leaving both toilet cubicles still caked in highly obvious feaces and urine pool states without any cleaning conducted whatsoever- I then watched them walk back out and have idle chit chat with other members on the treadmill. This is completely unacceptable and not once in the first two week have these toilets been cleaned despite the hourly signatures on the wall record - appallingly bad leadership and management of this place. It’s a health and safety nightmare waiting to happen for all sorts of germs, viruses and deceases.

Negative experience: Sufficient facilities. Showers have been fixed, finally. New drains in the showers are causing some concern. Don't forget to bring your sliders. Floor can get filthy.

Negative experience: Gets very busy and machines seem to break alot.

Negative experience: The facilities and equipment and decent value for money. However, the approach to cleaning and hygiene at this club is the worst I've seen in 30 years of working out in gyms Since covid restrictions lifted, they have systematically removed cleaning stations and there is now 1 station for the entire gym tucked away in a corner. when I complained about this over 6 months ago, I was advised by management that this was mandated by head office, so I can only assume the same will be found at other JD gyms. At the time I was assured that this 1 station, along with a couple tiny signs asking members to clean equipment after use would be sufficient. This was down to the change in employment model meaning that all fitness staff and trainers will be accountable for cleaning equipment at every shift. Well, over 6 months on, and I can count on 1 finger the amount of times I have seen fitness staff cleaning, and that goes for all times of the day, not just peak evening times when they may be busy helping members. Instead I witness on almost a daily basis 2 or more members of staff just hanging around the desk or in the office As for members, I can count on 1 hand the amoint of times I've seen equipment cleaned after use. And lost count of the amount of times I watched people dripping in sweat, walk away leaving their equipment in a similar state. To be blunt, the only thing keeping me here is my PT, who is fab, and it's he left, so would I. If you are considering joining this gym, I would recommend always wiping down equipment before use, and only leave personal items of clothing nowhere near most equipment as they will come away covered in dust. I would love to leave a better review, but there is a huge amount of improvements that need to be made to get the basic cleanliness and practices up to a sanitary minimum.

Fantastic experience: It's got everything I need and the people who go when I go are no bother.

Fantastic experience: These guys care about the safety and environment of their customers! They respond very politely on their socials and this gym will be a great place for people to get in shape

Negative experience: First time going, no staff, you have to bring your own padlock for the lockers. Got locked out buying one. Second time going, good experience, weights and dumbbells are very unorganised though

Fantastic experience: Brilliant place, very friendly and helpful staff.

Positive experience: Nice gym, albeit very busy

Negative experience: Not bad

Positive experience: Always nice and clean and plenty of cardio machines available when I've been never have to wait . Only downsides is no tv's or jacuzzi, steam rooms or a pool just a sauna

Positive experience: It’s a decent gym staff are friendly. Couple of things which has led to a 3 star review - PLEASE sort out the air con or provide fans around the gym like last summer. It’s unbearably hot even before starting your work out! Even the studio which is usually nice and cool has been boiling the last few times I’ve been. Also, the removable padded bench in the weights area as you come in, (often used for hip thrusts) there is only one of those and it’s almost always being used even in non - peak times. Another one of those would be lovely ! :)

Fantastic experience: Clean changing rooms, brand new machines and friendly staff

Fantastic experience: Lovely inviting gym that as something for everyone, classes, cardio suite, weights area and ladies only area

Positive experience: Lots of equipment available, sadly some customers don't fancy putting it back after themselves, everything is mixed up especially the dumbbells and at the opposite end of the gym. unless your arms fell off with the bar if you can deadlift 150kg you can put it back! needs to be monitored better. Other than that great facilities and I'm glad I joined.

Fantastic experience: Good food

Positive experience: The gym itself was nice enough, very spacious, the bench racks are nicer than any of the benches at the gym group. It was very quiet on a Sunday evening. My reasons for 3 stars are: To drop in to the gym you buy a pass out of the vending machine, however the vending machines are beyond the security gates so it’s catch 22, you still need someone there to let you in. The patrons of the gym are AWFUL at putting away their weights so you have to hang around for a while to make sure the equipment isn’t being used and someone isn’t super setting/gone to the toilet, etc. Gym staff/management could be more proactive about encouraging this in the gym or tidying through the day. There are not many “change plates” available, it took me a while to hunt down some 1.25kg and 2.5kg plates, from what I saw there may only be 2-3 pairs of these (not ideal when combined with people not putting equipment away).

Positive experience: Nice gym but been on several occasions where cables are broken on machines or there really stiff definitely need greased up I use both shire and Benton benton is far superior more cable machines not so crammed in but over all I do love them both .

Fantastic experience: Been a member here since it opened in 2020. Love the classes, JD burn and Xfit, all the instructors are friendly and approachable. Have also started PT with Gavin which is a whole other level. Would definitely recommend him

Fantastic experience: Nothing but positive vibes! Staff always friendly and helpful.l get a lot out of the classes JD burn and xfit are the best. Started PT with a very qualified instructor called Gavin. I highly recommend him if your thinking of doing PT ️

Positive experience: Machines are far too close together

Positive experience: Lots of different machines and classes available, sauna in the shower room which is nice after a workout. Sometimes the gym is really full and most of the machines are taken.

Fantastic experience: Great gym

Fantastic experience: Definitely the best gym in Newcastle

Positive experience: The gym has good kit but the following is disappointing: - The males changing rooms constantly smell like they need a deep clean (sweat/urea?) - Ventilation/cooling is poor. - It is the busiest gym I have used, meaning it’s often difficult to get equipment access other than the cardio machines (not their fault it’s popular I know).

Positive experience: Been going here recently as they have taken over xercise4less in benton and its being refurbished. It's alot smaller than benton, but good amount of machines and a nice atmosphere inside with the lights. Nice little area to fill up your water too. Good sized changing rooms with plenty of lockers. It does always seem to be very warm despite there being several fans on the gym floor, maybe the air con or general air circulation needs looked at. It's more or less always busy too, although the times I've been I've been able to use machines I wanted. No one here likes to put their weights back after they're finished with them either...

Fantastic experience: Love my gym, brilliant value for money, plenty machines

Positive experience: Good value for money

Fantastic experience: Everyone's super friendly. So much equipment and a really good range of classes each day. There's cleaning stations to sanitise the equipment after use dotted about which is great too.

Positive experience: Great gym, great facilities +crossfit space! Great trainers and super friendly. Gym needs to step up it's Covid precautions before winter flu +Covid grinds the nation to a hault. Can't find any kit to clean equipment. Wipes and sprays were everywhere at the height of the pandemic, why have they been entirely taken away?

Fantastic experience: Fantastic staff great environment

Fantastic experience: Very up to date gym. Body Combat class run by Claire very enjoyable.

Fantastic experience: Only been twice, nice atmosphere, everything seemed clean.

Fantastic experience: Spinning facilities are excellent. Great atmosphere, great bikes, great workout. Paul's and Amy's pump classes are excellent

Fantastic experience: Large facility with plenty of machines, benches and free weights. Friendly staff and a good environment.

Negative experience: The space is great, but it was boiling inside, hotter than the outside. Many of the machines need maintenance or fixing up or plainly replacing. Cardio area, studio and spinning felt to be top quality, everything else needs desperate attention.

Positive experience: Pro's - cheaper than most other gyms, spacious, lots of equipment, range of classes on, bonus of having a sauna. Cons - loads of kids and radgies seem to congregate here and hog machines/takes selfies. Also in the summer it is boiling and the AC never seems to be working.

Negative experience: Air con is never on, or is on so low you cant feel it. Could pass out when doing cardio

Positive experience: £20 month is a bargain, unreal gym, high quality equipment and facilities, however it’s absolutely boiling and the toilets could do with some more cleaning as they’re often in a state.

Fantastic experience: Spacious and lots of equipments

Positive experience: Decent gym with plenty of equiptment, downsides are the changing rooms always seem to smell strange and the whole building is absolutely roasting 24x7!

Fantastic experience: Good

Negative experience: Decent gym equipment, shame about the air conditioning. If you like doing cardio in a sauna this place is for you, the heat is unbearable.

Positive experience: Lots of equipment, no air-con so very very hot in there!

Positive experience: Busy but nice

Positive experience: Joined a few months ago and wasn't sure what to expect but I have been pleased with it so far. Positives - spacious, lots of equipment, cleaning stations, different zones for different types of training, changing area is nice and clean. It can get busy, especially in the free weights area, but I have always been able to get on the equipment with a little patience. Criticisms - staff aren't always easy to find, there's only one place to get water in a huge room, and on the weights section the cable machines often seem to break down and there are very few rope handles. As others have noted, because it's affordable and 24hrs, it's quite a young clientele in there, you do get groups of young people, usually boys, coming in together especially in the afternoons during the week, and they can hog a station for ages taking turns and taking selfies in the mirror, but it's not really been a huge problem for me, and everyone I've spoken to there has been perfectly civil. Only other annoying thing is when people don't put weights, plates and handles back on the racks. Overall it's quite good value for money and very convenient.

Negative experience: Too full & people are too judgmental

Positive experience: It was ok

Positive experience: The gym was better during Covid, the Cardio equipment spacing has been removed post Covid and now feels claustrophobic Not sure what has been gained as the space they have cleared now has table and chairs, I am going for a workout not a chat

Positive experience: Great gym and suana

Fantastic experience: Love this place day and night 24hr opening easy sign up and cheep aswell for what they have to offer no nagging no nonsense

Positive experience: Fantastic gym with great facilities and equipment. It can get a tad crowded around peak times.

Positive experience: Very helpful knowledgeable staff loads of equipment

Fantastic experience: Quality gymnasium

Fantastic experience: Great gym but gets very busy at peak times!

Fantastic experience: Has all you need for a good workout. 24x7 opening times adjusts well with any schedule and best bit is some sauna and shower post a good workout

Fantastic experience: Clean, cool, enjoyable. The staff are helpful.

Fantastic experience: Fantastic customer service received from Rebecca. Went out of her way to help me out. Thanks!

Fantastic experience: Good gym with loads of machines, if you go straight after work don’t expect to get on what you want

Positive experience: Great value. Some gear getting a bit tired

Fantastic experience: Clean tidy and plenty machines can't ask much more

Negative experience: Machines need serviced always to full can't get on machines you want to get on when asking staff about repair or service to the equipment ,there just not bothered

Fantastic experience: Decent gym to be fair. Really good facilities - kept clean and tidy. Excellent value for money.

Fantastic experience: Love jills spin class, body pump & tried JD burn for the first time last week which was hard but great!

Negative experience: Way too hot in the gym. Needs lots more air con and at a lower temperature. Would also be good if they stayed open until 11pm or at the very least a couple of hours later at weekends. Lastly, they need a proper place to do t bar rows with a plate on the floor (not the elevated version in the corner of the gym by the entrance),

Fantastic experience: Love training here

Fantastic experience: Love this gym. its huge! The equipment is second to none it literally has everything you could ever need to train! Started using after covid. Gym is immaculate cleaning staff working at all times and plenty of cleaning stations to grab and wipe down your own equipment. The spinning classes are a particular favourite of mine, i've trained with both Sharna & Sean and the energy they bring to the class is awesome. Lots of other classes on offer which im looking forward to trying out!

Fantastic experience: best gym in city man

Positive experience: Was cheap and large size, but too many teenagers/kids in big groups.

Fantastic experience: Great facilities. Helpful, friendly staff. Lovely atmosphere for people of all levels of fitness, whatever their age, gender, size or shape. Something for everyone.

Positive experience: Decent gym but unfortunately plagued with groups of 6 teenagers all 'training' together hence hogging machines for an eternity while they all chat and take photos of each other syndrome that goes with most cheap gyms there's always at least two or three gangs of them there no matter what time you go in. Half the staff are keen and seem knowledgeable the rest look like they are genuinely confused as to why they are there. The punch bags and studios are welcome addition. Ultimately its hard to really grumble with the kit and facilities for less than £20 a month so as long as you can tolerate the kids it's a thumbs up.

Fantastic experience: Good experience

Fantastic experience: Amazing kit! Lots of space - never feels crowded! Lots of cleaning stations! Management & Staff always happy to help! Great classes! Value for money with no commitment - ABSOLUTELY!!!! 1st X-Fit class in 5 months done and dusted today with new instructor Sean - absolutely beasted - but so much fun Keep up the good work guys!

Fantastic experience: Good range of classes with no booking system so turn up and get your place. I've never not been able to do any class I wanted.

Fantastic experience: Great website, just browsing as I have just moved into the area from South Yorkshire and looking at different Gyms.

Fantastic experience: It has all you'd ever need and more to train as you like; bodybuilding, cardio, mobility, 'crossfit' and even boxing. Good vibe too.

Fantastic experience: Best gym I’ve been to. Could do with some tyres for flipping on the sprint track. I have only experienced the gym since lockdown so not sure what changing facilities are like but appear clean.

Fantastic experience: Why do the government think its clever to shut gyms that keep people sane and healthy but keep fast food places open for the unfit and lazy. Crazy man!