Penlan Leisure Centre

Information about Penlan Leisure Centre
Opening hours
- sunday: 7h-20:30
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-22h
- saturday: 7h-18h
Our comment from FitFit UK about Penlan Leisure Centre:
Penlan Leisure Centre is a community-focused facility that offers a wide range of activities for all ages. Visitors have praised the center for its beautiful swimming pool and friendly staff, who contribute to a welcoming atmosphere. Families particularly enjoy the various children's parties and classes available, including swimming lessons and aqua aerobics, making it a great place for kids to learn and have fun.
Many users appreciate the clean and warm environment of the premises, as well as the ample facilities such as the gym, which while described as needing some new equipment, remains suitable for workouts. The changing rooms are generally kept tidy, and the convenience of easy online booking enhances the customer experience.
However, some users have expressed concerns over organization and scheduling, citing issues like unexpected cancellations and crowded pool conditions during peak times. There are also mentions of areas needing maintenance and upgrades, as well as the necessity for clearer communication regarding swim sessions. Despite these challenges, many remain loyal to the center, highlighting its role in fostering a good community spirit.
Overall, Penlan Leisure Centre stands out for its range of activities, friendly staff, and family-friendly environment, making it an ideal choice for both individual workouts and group events.
Penlan Leisure Centre: Opinions
Negative experience: What an absolute joke. CANCELLED ON THE DAY OF MY SONS BIRTHDAY. Claiming some sort of damage in the car park? IM IN THE CARPARK! There is NO damage. Cancelled on me at 1:50 and party was supposed to be at 2:30. I was be following this up legally. That’s out of order and now I have a heart broke child who won’t have a birthday party.
Fantastic experience: What a beautiful pool,great for all ages.
Fantastic experience: Great pool. The gym facilities are good, but a new range of machines would be a welcome change.
Fantastic experience: A wonderful place for kids to learn array of sporting activities i.e swimming
Fantastic experience: Simply Swim, a wonderful time!
Fantastic experience: Great Children's Swimming party
Fantastic experience: Friendly staff and plenty of activities and much more.
Positive experience: Very good session in the pool, thank you to all
Thanks for your 5* rating Kate
Fantastic experience: Staff are lovely. Lots of activities
Thanks for your review Alyson
Fantastic experience: Daughters enjoyed attending a birthday party here
Thanks for your review John
Fantastic experience: Staff are brill xx
Jude - thanks for your 5* review about our team
Fantastic experience: Clean and warm water. Lovely Aqua Aerobics thoroughly enjoyed.
Sharon - thank you so much for your review
Fantastic experience: Friendly staff, nice pool. Good fun with the floats for the kids. Lanes are spacious during lane swimming. Old school site which hasn't changed much since the 90s.
Thanks for your great feedback Craig
Fantastic experience: Had a great time doing aqua Zumba in a fab pool plenty of room for everyone
Thanks for your lovely review Ann
Positive experience: Great place for children to learn how to swim but do not buy anything very expensive £15 + for goggles
Thanks for your review Rowan
Negative experience: I take my son for swimming lessons here and it’s dreadful. The swimming teachers who look after the younger classes are not prepared and the kids spend most of the lessons waiting around. Also no feedback or attempt to give the child any confidence. Go elsewhere…..
Thanks for your review Ross, naturally we are disappointed to hear your comments but I have passed this on to the team at Penlan to investigate further
Fantastic experience: Great staff, friendly and very helpful
Thanks for your lovely review
Fantastic experience: Great pool for a great swim on a Sunday
Fantastic experience: Great place for kids
Thanks so much for your 5* rating Jacqui
Positive experience: They overfill the pool so you can’t swim properly.
Positive experience: I love this place..not only is it near my home but in the morning its lovely and quiet and calm for my morning swim. I pay £31 per month which is excellent price and for this I could do a lot more classes such as pilates or yoga...I will try them one day...reception staff lovely and friendly.
Positive experience: Grown up coming here, a lot of good memories made. Went there the other day amd staff were lovely, life guard was giving me some pointers getting involved in the session which he didn't have to do and it made it more fun
Negative experience: You can never swim here really.. Its always booked up with other pool things going on !
Fantastic experience: Grandsons love it here
Fantastic experience: Nice pool daughter went for a party
Negative experience: Well organised, clean and always happy with my experience there. Edited two weeks later. Staff didn't seem to be well organised today. I was questioned at the door about my payment done online - however online it's a family swim that doesn't state ANYWHERE it's one adult and child is free, thereafter each adult pays. It should be called adult / carer and child swim not FAMILY swim. Paid for a session at a specific time and entered the pool at specified time however when entering the pool, I was told session started in 45 min not now. Try telling that to a 1 year old that. Not a very pleasant experience at all this time round which is such a pity considering I always highly recommend Penlan leisure centre.
Fantastic experience: Very good
Fantastic experience: Great pool Great staff
Positive experience: Go here 4 times a week, pooches gone bloody cold lately, loads of room when booking, but life guards need to tell people from earlier swims to get out of pool after there 45mins, they stay in the pool swim in the wrong lanes, and makes it to crowded for the next swimmers, but lovely size pool, nice changing area, showers hot
Fantastic experience: Always enjoy my time here, a great community place
Fantastic experience: Really nice leasure centre
Fantastic experience: Friendly staff, Good place to go lane swimming
Thanks for your lovely review Sion
Fantastic experience: Staff are friendly and helpful, could do with more private showers and changing
Positive experience: Visited this centre as part of my membership, disappointed of the size of the gym but I guess it it what it is you can still do a FBW, however the main reason I went there was swimming pool - unfortunately it looks old inside, old tiles in the changing room, not looking good, not smelling good. Pool itself was smelling bad and was white? Lanes were very wide don’t understand that. For a plus definitely a good amount of guards watching out
Positive experience: We would have more room to do aqua if the pool wasn't sectioned off.
Fantastic experience: Great pool for children's parties
Positive experience: Had several bouncy birthday parties here with my kids, will be sad when they don't want to come anymore. Great space, good equipment, decent price
Thanks so much for your review Daniel - how about a pool party now that they are older?
Fantastic experience: Staff are very friendly. I love the variety of exercise classes on offer.
Fantastic experience: Love the swimming pool and the 4G football pitch. Secondary faciiities such as lobby, toilets, changing rooms good too
Positive experience: My grandson enjoyed a bouncy castle party here...this leisure centre has excellent facilities and helpful staff .
Fantastic experience: Great place for Kid's parties.
Fantastic experience: I played table tennis and really enjoyed it but the standard there pretty high with some amazing players there !!!
Positive experience: Seems well kitted out. Swimming pool and gymnasium. Just been to a kids birthday party where they set up three bouncy castles, my children had an absolute blast.
Negative experience: I have opened to discontinue swimming classes but I am still been charged for next 3 months and none from the reception could help. Just waste of time chasing.. Very unorganized!
Fantastic experience: Been going to Penlan Leisure Centre since I was a kid, started going for a swim a few times a week and its great. Staff are friendly
Fantastic experience: Go swimming most mornings !!! Changing rooms very clean, lovely hot showers and hairdryers. Staff are very friendly and helpful
Positive experience: Great place for children plenty of lifeguards easy booking system
Fantastic experience: Went for birthday party.. Seemed nice and tidy, good parking. Good facilities on offer..
Negative experience: Paid £13 for a family swim, got into the pool at 6:10 and was told our swimming was over at 6:50 even though the family pool was quiet with only 3 families there including us. What a rip off for a run down old leisure centre.
Fantastic experience: Just went there for a swim.Thoroughly enjoyed my time there.Pool is a good size and people there are super friendly. Don't know about other activities at the Centre but I have returned for another swim session since my first visit last week. I really like this place.
Fantastic experience: Always choose to come here fir swimming with the kids. A big shallow area for the little ones while confident swimmers can go in the larger pool. Lockers take a £1 coin/ trolley token...you get it back. Good selection of drinks/ snacks/ Costa for after. Really friendly helpful staff.
Fantastic experience: Very inclusive. All ages and levels of fitness there. No judgement on anyone. Very helpful staff always willing to offer advice. Excellent facilities
Positive experience: I go for the swimming, decent size pool, can be busy but as long as you book online you can tell which times are the busiest. Clean premises and unisex changing rooms, but do have private cubicles and even crubicled showers as well as public ones.
Fantastic experience: Go swimming there with the kids. Great teachers.
Fantastic experience: We go every week staff really polite and helpful
Positive experience: Went for grandson's birthday pool party. Went well, met in foyer for partybags. 4 lifeguards on duty. Fun had by all
Fantastic experience: Lots of classes staff really friendly and the atmosphere is so welcoming
Fantastic experience: Lovely venue for kids parties and when we went 3 huge bouncy castles were used and super heroes hired! Really enjoyed the party! Plenty of parking and a good snack selection on reception and team members to support
Fantastic experience: Loved my aqua class tonight
Fantastic experience: Great place for your child's swimming birthday party 30+ kids and they all had an awesome time highly recommended
Fantastic experience: A family friendly, clean & well run Leisure Centre
Fantastic experience: Happy helpful staff. Clean environment.
Negative experience: Music is very loud ended up walking out of the pool area and sat in the car, the pool staff like the loud music, as you could see them bouncing in the chair, my concern is what happens if someone is in trouble and the can't hear them
Positive experience: Lovely staff, very professional, my 2 grandsons have swimming lessons here every week and love it.
Positive experience: Needs a lick of paint, and a good clean.
Fantastic experience: Given 5 stars for the only place I have found that has a cold shower available for after the swim (in the men's changing room). All the other places I have been to in Swansea have only hot showers.(They have hot ones here also for the faint of heart).
Fantastic experience: Busy place - lots of activities going on. Plenty of free parking. Considering we're in a Covid situation, staff doing their best to maintain rules. Swimming pool great, not sure if pool activities for children are taking place. Cafe area in the foyer a bonus after a swim .
Positive experience: Great job guys. At times the gym is too cold. Other than that all good.
Fantastic experience: Love the set up for family and jacuzzi
Fantastic experience: A fantastic facility. Well run. Ample parking thoroughly enjoy swimming here.
Fantastic experience: Brilliant staff. Let us use their showers while we been caming. Xxx
Fantastic experience: The staff are nice and welcoming. There's a big pool for all abilities, and a little pool for learning. Lots of classes that are quite fun. The gym is a decent size and the people are friendly, which is always nice.
Fantastic experience: It was a brilliant childrens party venue 3 different bouncy castles highly recommend it
Positive experience: Good value for money, pool is always on the colder side, some of the splash features in the small pool haven't worked for years so some maintenance and upgrades required
Positive experience: Nice staff. Could be cleaner. I previously worked in a Leisure Centre attached to a school and we cleaned more regularly.
Fantastic experience: Staff are doing a great job during these difficult times
Fantastic experience: The kids block booked swimming lessons and 3 month gym memberships are pretty much equal to Swansea City Council Amenities Friendly, approachable, helpful staff which always adds to a pleasant overall experience. The changing and shower facilities are clean and well maintained. The swimming and gym coaches are engaging with the children making their swim lessons and fitness training both informative & enjoyable :)
Fantastic experience: Friendly staff and great classes
Positive experience: Needs a greater variety of classes but the ones they have a great. Swimming pool facilities are perfect
Fantastic experience: It's brilliant to be back using the centre, love the gym.
Fantastic experience: Fantastic. Lovely pool and lovely helpful staff. Being disabled I need all the help I can get, and the lovely people at Penlan make the experience in the pool really worth while
Negative experience: I used to go swimming there but it's in penlan and I'd rather not go there.
Fantastic experience: My daughter dose swimming lesson here. Very nice and friendly staff
Fantastic experience: Very professional staff with a human touch!
Positive experience: Your typical leisure centre. Swimming pool. Gym plus more
Positive experience: Nice my kids adore to be there .
Fantastic experience: Nice place to swim lovely staff and the pool is warm
Negative experience: I been using this centre for 20 years. In the last 3 years i have lost 75 percent of my sight i joined back up and would only come 1 hour per week a member of staff would guid me to the machines i would be fine on my own using them then all of a sudden i was told i couldnt train anymore unless i had a carer the staff became vague and lost interest or just couldnt be bothered even tho its there job to help customers.
Fantastic experience: Absolutely fantastic staff, everyone gets along well and new faces become familiar very quickly. A lot of people respect others and the machines and equipment are outstanding.
Fantastic experience: Just a message to thank Gareth Grinter for the way he helped me,I am diabetic and after a swimming session my sugar levels dropped I felt really ill I had a bottle of lucozade with me but Gareth stayed with me till I was feeling alright and later he phoned my home to see if I was alright many thanks Gareth top man, see you in the week, Geoff Ham
Positive experience: been going to this place for a while now i love the new gym has a lot to offer i would give it 5 stars only if the vending machines were healthier
Fantastic experience: Always a good place to take the Boys, this time for a birthday party which was amazing with three large inflatables for the children to play on and so much space to run around
Fantastic experience: Had such a good time that my 7 yr old sulked when we had to get out!
Fantastic experience: Aqua aerobics was amazing!! And so much fun !!!!
Fantastic experience: More just a community centre, Great staff excellent customer services, all you need for fitness a mini LC2 needs a children's playground and rock climbing wall to complete it's scope , would highly recommend
Fantastic experience: Part of NERS and love it. Getting fit and learning too
Positive experience: Nice place to swim in the 25m pool. There's lane swimming, Jacuzzi, and children pool. Haven't used gym so can not comment on that. There's is a dry and wet changing facility to use also.
Positive experience: the lady on the desk wasnt very helpful and was really miserable
Positive experience: Recent gym refurbishment was long overdue, but the facilities there are great now. Would really appreciate new badminton equipment thought. Membership is reasonably priced.
Fantastic experience: has a really good gym and pool
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