Information about PureGym Wisbech
Opening hours
- sunday: 10h-16h
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-22h
- saturday: 8h-18h
Our comment from FitFit UK about PureGym Wisbech:
Welcome to PureGym Wisbech, a thriving fitness center located in Wisbech, United Kingdom. Our gym is praised for its spacious environment and extensive range of equipment, making it ideal for both beginners and advanced users.
Here are some of the key highlights based on user feedback:
- Friendly and helpful staff that create a welcoming atmosphere.
- Regularly cleaned facilities ensuring a tidy and hygienic environment.
- A good variety of classes available, including specialized sessions for women.
- Affordable membership options providing great value for money.
- Conveniently located next to Tesco, making it easy to grab a quick snack or essentials after your workout.
However, some users have pointed out areas for improvement:
- Lack of air conditioning leads to discomfort during workouts.
- No public Wi-Fi, making it difficult for some members to use apps or stream music.
- Limited opening hours, particularly on weekends, which can be inconvenient.
- Some equipment may need maintenance and updates.
Despite these challenges, PureGym Wisbech remains a popular choice for those looking to achieve their fitness goals in a supportive and engaging environment. We continually strive to enhance our members' experience and appreciate all feedback received.
Services, Machines and Guided Classes
PureGym Wisbech: Opinions
Fantastic experience: I have been coming to wisbech for some time and doing sports always in mind I thought it wont be easy but this Gym is perfect for me , good place , spacious with all the equipment you need. Trying each time I am there.
Hi Mohamed. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Nice staff, clean gym, and classes are great.
Hi James. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Very good place, good equipment and things r organised.
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Best of the best
Hi Gundars. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Awesome place with bright and friendly staff
Hi Shane. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Good space, nice staff, facilities are great.
Hi Lauren. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: My second home, love my workouts at this gym. Really friendly team there with fun engaging classes. Good variety of equipment, especially love the new lat pull down grip
Hi Holly. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great gym.
Hi Danny. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Good range of equipment. Fairly spacious, has a women's only section and provides a range of classes. Only thing was when I first came in, there's nothing on the app or joining email to advise you need to bring your own padlock with you. I assumed it would be the case of put £1 in and get a wrist band like other places I have been but there was nothing clear in the gym either to say you could get them in the vending machine either. Luckily i was able to ask one of the personal trainers who were kind enough to advise of this. Maybe a poster in the locker room advising locks can be purchased in the vending machine would be helpful to other first time users.
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: All good only opening times not great, could be opened till midnight.
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We're sorry we've not been able to open the gym 24 hours due external factors such as local licensing regulations, but we are always looking to extend the opening hours when possible so keep an eye out for updates. Thanks, PureGym
Positive experience: Really spacious. Plenty of equipment. I couldn't find any 1-10kg weights outside of the ladies only area though?
Hi Jenna. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Very small for a puregym and isnt open 24 hours, Somehow alot more expensive then my home puregym which is 24 hour and much bigger
Hi TC. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We're sorry we've not been able to open the gym 24 hours due external factors such as local licensing regulations, but we are always looking to extend the opening hours when possible so keep an eye out for updates. Thanks, PureGym.
Fantastic experience: Brilliant gym, super friendly staff. Gym equipment has a how to use guide so great for beginners
Hi Lou. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Myself and my partner just become a member and must say inside is nice. The equipment is great and has plenty to use. Still have plenty to do when myself and my partner visit again. So far, so good!
Hi Janssen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great gym, amazing pt erikas
Hi Ryan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Friendly atmosphere and staff. Overall great first impression
It's great to hear you're enjoying PureGym, and thank you for your 5* review!
Fantastic experience: Awesome place and great atmosphere. The facilities and machines are very clean and staff are friendly. No wi-fi available to the costumers and that put me off a little bit as I would like to watch some workouts on YouTube and as I go on my own it would be great to be able to search different music on Spotify to keep you going. I still give it 5 stars as the place is awesome.
Hi Debora. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: No wifi , a/c and old equipment
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: Great atmosphere and great classes
Hi Chanel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Really good gym, clean and tidy. Plenty of equipment and floor space for other types of workouts. Parking is free.
Hi Darren. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Good solid gym, great variety of machines and plenty of them. Staff seem friendly and it's a good open space with a logical layout and plenty of classes. Only issues are the men's changing room were out of order for a while when the lights were broken, and some days there are buckets around where it appears the ceiling leaks, it can be noisy and it feels stuffy sometimes.
Hi Alan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Positive experience: Staff are happy to help
Hi Emzee. Thanks for taking the time to leave this review, we appreciate and value our member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: No public WiFi and the 4g signal is hit and miss in there but overall a good gym
Hi Jonathan. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Really helpful staff and great atmosphere
Hi Blake. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Been a member for a while and the gym is only so so. The instructors are amazing, they’re very helpful and friendly but there are other aspects that can do with improvement. A big issue it the lack of wifi for gym members. The building blocks most cellphone reception so it’s incredibly hard to even use the PureGym app while being at the gym. Tesco (which is in the same building) solved this issue by providing free wifi. I think this is a service PureGym should provide their customers as well. I’ve seen replies to other reviews that suggest leaving further feedback at the gym itself so that’s something I’ll definitely be doing at my next visit.
Hi Megan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Clean and tidy. I am however unhappy with using the app to invite a friend more than once as it does not work and it was suggested that I just get my dad to join. Upselling rather than problem solving. Hate the pods too
Hi Rickie. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We would advise contacting Member Services regarding your free friend issues as they will be able to assist you further. Thanks, PureGym
Negative experience: Well run gym spoilt by lack of aircon and unhealthy stuffiness .Insufficient ventilation is a health risk.Are you going to wait until someone passes out ?
Hi John. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We pump over 2,000 litres of fresh air into our gyms every second though our ventilation systems. This helps to dilute airborne virus particles and ensure members have clean fresh air to workout. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Positive experience: The positives - equipment is in good condition and, when required, fixed promptly. The site is well maintained and generally clean. Recently installed WiFi, but it's not reliable. Hours are restrictive at weekends, especially late morning opening.The lighting is quite poor, especially near the entrance, and the side furthest from the window. The rowing machines need to be on non-slip flooring. It's really frustrating when during workout you end up against the wall
Hi Dean. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Update - price increases without any investment and still not 24/7 shuts very early on weekends. Very good value, a general good range of machines but does lack so of the more basic range of machines which is a shame as there is lots of poorly used space available.
Hi Guilherme, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. I hope you're able to make the most of the gym and reach your personal fitness goals! Thanks, PureGym
Fantastic experience: Great place to go! I've been a member on and off here for a few years (due to being self employed and my times when I work) Great for women who also don't feel confident as there's a women only zone too. I took the plunge recently into a spinning class and loved it! Would recommend and would definitely go again.
Hi Rebecca. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Staff and other members are friendly, location is clean and all equipment is new and well maintained, also has the added benefit of being right next to the Tesco so there’s never any need to use the pricy vending machines. The only complaint I have with the gym is it’s not able to be open 24 hours.
Hi Josh, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We're sorry we've not been able to open the gym 24 hours due external factors such as local licensing regulations, but we are always looking to extend the opening hours when possible so keep an eye out for updates. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Very clean very big gym
Hi Mo. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great gym, could do with more updates machines, love the classes, enjoy Zumba and Paul's classes are always hard but feel great
Hi Katie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Nice clean friendly staff + very cheap
Hi Taher. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Good equipment and Puregym app but let down by poor cleanliness in woman’s changing rooms (showers not clean), cleaning station antibacterial bottles often empty and stains on main gym floor) and poor lighting. The 10am-4pm opening times on weekends is poor and opening times in holidays are restricted due to the gym sharing premises with Tesco Superstore ….. frustrating also that the nearest Puregym to us after Wisbech is Peterborough, so you can’t easily nip to another one, if Wisbech site is unavailable
Hi Karen. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Fantastic experience: Brilliant place. Friendly, large spaces, rooms for less confident people, clean. Overall lovely gym and very comfortable to go to.
Hi Vicky. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Always been clean and welcoming
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Positive experience: Overall, pretty happy with Pure Wisbech. Can be busy during peak early evening hours - like most gyms. Downside - close at 1600 on Sat & Sun.
Hi Charlie - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We're sorry we've not been able to open the gym for longer hours due external factors such as local licensing regulations, but we are always looking to extend the opening hours when possible so keep an eye out for updates. It's great to hear you enjoy using the gym overall. Thanks, PureGym
Fantastic experience: Easy access, plenty of equipment and a good variety. Clean and spacious
Hi Nikki, thanks for taking the time to leave us a rating for the gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym
Positive experience: Lots of equipment and space, clean and airy. Only downside restricted opening at weekends, esp Sunday
Hi Julia - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We're sorry we've not been able to open the gym 24 hours due external factors such as local licensing regulations, but we are always looking to extend the opening hours when possible so keep an eye out for updates. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Positive experience: No WiFi No Air conditing
Hi Nikita, Temperature/Air con in our gyms is automatically regulated by smart machines, but if there is a persistent issue staff can report this to the external company to be looked into by engineers should it be required.
Positive experience: •Great gym •Friendly staff •Free water •Free classes •low charge *No wifi :( *No network in there, I would use my phone internet. Sometimes it is impossible.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Needs the ac sorting
Hi Daniel, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: I like it! It keeps me going. And my wife can shop in Tescos while I am working out. People are friendly and it is a nice clean place too.
Hi Mike, thanks for takin the time to leave this review! It's great to hear you're enjoying your time at PureGym Wisbech. We wish you all the best with your future fitness goals! Thanks, PureGym
Fantastic experience: Friendly staff, easy to communicate with & plenty of equipment to use
Thanks for the 5 star rating Richard! Get in touch if you'd like to tell us more about your experience at our Wisbech gym. Thanks, PureGym
Negative experience: Been going a few weeks after leaving my old gym however am looking elsewhere due to lack of WiFi and air conditioning. Contemplating going to The Gym Group when it opens in King's Lynn.
Hi, Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thank you, PureGym
Negative experience: I'm gonna start by saying that I love the culture in this gym. I've met some incredible people who are super supportive, the staff have been lovely, and overall I feel comfortable here (kind of like a home from home since I'm there so often). Unfortunately, the gym itself has seen very little investment in the past few years, which is a real shame. Air conditioning is advertised, which there is not. Wifi is advertised, which there is not, and since signal is also poor, you'll often have to wander about to load whatever you'd like to listen to/watch; great if you want to get your steps in, not so much if you've been listening to the same song for the past half hour (or, god forbid, the gyms playlist). It's a rule that if folks deadlift in the functional area (or do any lift that involves putting a lot of weight down) that they must use bumper plates. That's absolutely fine, but unfortunately there aren't enough of these to accommodate for this purpose, especially when there's big lifters in at peak times. Speaking of time, the gym shuts pretty early. I realise they're dictated by Tesco, but there's a good couple of hours gap between Puregym closing and Tesco closing. It's most egregious on Saturday, where the gym closes at 4pm despite Tesco closing at midnight. That's without going into the fact that this gym is the only Puregym I'm aware of that isn't 24/7, which it was originally intended to be, and is charging what I'd consider 24/7 membership rates in spite of this. I know of plenty of people putting in requests for equipment which have never come to fruition despite multiple attempts. Leg day can be a nightmare with one leg extension machine. I am pretty concerned about the safety of gym-goers and staff, especially recently, as the roof has been leaking water into the gym, causing issues with the lights and wiring, and an inexplicable burning smell in the ladies section. This is an incredibly spacious gym with a great atmosphere, and its users deserve to have it reflect what they amongst themselves have established.
Hi, Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. I’m glad to hear there are certain aspects of the gym you enjoy. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. We hope we can improve your gym experience. Thanks, PureGym
Negative experience: No Wifi (false advertising) and poor cell signal No Aircon (false advertising) the temperature is ridiculous in there. Not enough weight plates (especially bumper plates) No investment in the gym (over 2 years since they took over from 247 fitness and they havent bought any new equipment since the takeover, even the only bench press they have was a hand-me-down) - no hack squat, no safety squat bar. Leaky roof (health and safety issue) Faulty electrics / lighting + smells like burning (health and safety issue) Have already heard many people are leaving due to these issues. The Gym Group opening in lynn should bring some competition and force someone in upper management of Puregym to actually do their Job and help out the poor guys trying to run and manage this forgotten gym.
Hi, we're sorry to hear of your experience and we thank you for leaving your feedback. If you'd like to discuss these issues and receive a detailed update, please contact the Gym Manager on [email protected] who will be happy to assist. We sorry your gym experience hasn't not been great and we want to ensure you we will do all that we can to improve. If issues persist, please speak to a member of staff in the gym. Thanks, PureGym
Negative experience: Re posted as it did not appear last time. Let me start that I have been going to this gym 6 times a week since it opened (excluding covid) and it pains me to write this. But here we go The staff are extremely friendly and helpful and this is not aimed at them in any way! 1. Since opening in 2020 there has been zero investment in new kit. A lot of the equipment available are hand me downs from 24/7 fitness which puregym took over. Despite asking management teams on multiple occasions for some small extra pieces (safety squat bar, spotter arms for the racking, blocks to deadlift from) nothing has ever materialised and all relatively inexpensive from equipment providers like Blkbox. 2. There is zero air con! Trust me there is NO magic box in there that automatically controls the temperate (as alluded in a previous review) all we have is doors propped open and 2 industrial fans to move the hot air about. It’s like a green house in there and if you go in the middle of the day it’s almost unbearable. How no one has passed out is beyond me! Also there is no use passing it on to the gym managers as it’s beyond there control. 3. There is zero wifi. No member wifi at all and the gym is a signal black spot so streaming music or zoneing out to YouTube on cardio is a no go. There is staff wifi but obviously not for us! We can’t use our member pins to log in with as there’s nothing to log into!! 4. The gym is locked from the outside by a door within Tesco and needs to be unlocked by a member of staff every morning. However in the last 2 months there has been At least 4 occasions where the door was unlocked 15+ mins after the advertised opening times. With a queue of customers waiting. Once over 30mins. Why does this door need to be locked? Isn’t that that whole point of time controlled member access points? items 2-3 are clearly labelled as a selling point on the gym details (is this not misleading customers) It just feels like the focus of this gym is getting new members through the door and ignoring the dedicated members that they do have by not investing and improving what we have. I do know that being inside Tesco can be a limiting factor but just some investment inside would make a lot of people much happier. All the above is compounded with the opening of kings lynn gym group and I for one will seriously be considering the extra 10miles to get there for a more comfortable and better equipped experience with 24 hour access.
Hi Alec, thanks for your message. We're really sorry to hear this, and we appreciate you bringing this to our attention. We kindly ask that you contact us directly via Facebook Messenger, Twitter DM or email: [email protected] and we can provide you with the gym managers direct email address. Sorry once again, we look forward to hearing from you! Thanks, PureGym.
Positive experience: I’ve been going to this gym for nearly a year now and I love it. Everyone is made to feel welcome and the classes are great. However, there is no air conditioning!!!!!!? It is always warm in there, even in the winter, but now that the days are getting hotter it is unbearable. The fans only give you a bit of relief it you’re literally standing in front of them. I know the monthly cost is low, but surely air conditioning in a gym is a ‘Must’. Can something please be done about it.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Fantastic experience: PureGym Wisbech has all you could be looking for; Working hours are great, staff are always welcoming and friendly. Equipment is cleaned regularly and areas are tidy. Although it can get quite busy in the evening the way the equipment is laid and separated out allows the place to feel very spacious.
Negative experience: Maybe your patrons could get some more exercise by NOT parking in the disabled spaces at Tesco? Yes, the driver of the BMW in the middle here, who left his car in jogging bottoms carrying his bottle of water.
Negative experience: Strange layout. Equipment pointing at entrance when you walk in. Felt uncomfortable, It's too bright and too busy. Equipment very close for a big building. Dissatisfied, I am happy to pay more for better all round. Felt like a student gym at a college.
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We're sorry you've not been pleased with PureGym Wisbech. We're always improving our services and will aim to give a better member experience. If you would like to discuss anything further, please feel free to contact us on [email protected]. Thanks, PureGym
Fantastic experience: Pure gym Wisbech in my view is the best gym in Wisbech. Very friendly staff and customers too. I get help from both staff and customers. For only 19.99 a month for 7 day use and classes included. This gym can't be beaten on price or quality with all new equipment as well. The gym has had a complete refurbishment since pure gym took over from 27/7 fitness, with a new studio as well. Plus if you want you can have one to one personal training for an extra fee. Highly recommended.
Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Great friendly gym very welcoming and good equipment
Hi Ian. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear you enjoy using the gym overall! :) Thanks, PureGym
Fantastic experience: Nice and clean
Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Positive experience: Great gym for a great price! Only issue is that its basically a signal deadzone and it states on the webiste 'free wifi' But they dont offer wifi just Tesco Wifi that dosent work in the gym. But if your not woried about that then its a great gym and have great equipment!
Hi, thanks for your review. We always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. To connect to the Wi-Fi in the gym, select the PureGym Wi-Fi and you will be redirected to a log in page whereby you will just need to enter your email address and PureGym PIN! If issues persist, please speak to a member of staff in the gym and they'll be able to take a further look. Thanks, PureGym
Fantastic experience: Spacious, clean, big changing room and a lady's only area, good gym so far.
Negative experience: Either too cold or too hot - no AC but needs it. Cleaning stations twice found empty in every bottle which means not checked for ages. Often can't find staff member during staffed hours. Biggest issue is the restricted opening hours which the cost does not reflect.
Hi - Thanks for taking the time to leave this rating, but I'm sorry to see it's x stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services.
Positive experience: Enjoyed my workout but really hot in the gym! Managed to get a bike in front of the fan but everywhere else was boiling. Good price for membership with the 0 pound joining fee!
Hi Chloe. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Fantastic experience: Even for twice the price I paid I be still very happy to join this gym. Very spacious and well stocked. Changing rooms are clean/well presented. The fact it's in the Tescos shopping centre is a big win for parking, grabin last minute pre workout, protein bars and weekly shopping after training. I have only been once but after seeing all it has to offer I'd totally recommend Puregym.
Thanks for taking the time to leave this review, Martin! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoyed your first visit and hope you continue to enjoy PureGym Wisbech! Thanks, PureGym
Fantastic experience: Great atmosphere and friendly staff
Hi Joanne, thanks for taking the time to leave this review. It's so great to hear you enjoy training at PureGym! We hope you enjoy your next workout. Thanks, PureGym
Positive experience: I’ve been going to this specific gym on and off about a year, with myself really pushing myself April 2021, when they reopened, I think the gym is great, the staff are very friendly but there a couple big issues. 1. There is no aircon, I believe there was before lockdown but there’s none now, i understand due to air circulation but air con is very important. 2. The cleaning stations barely work, only 1 of the 4 disinfectant sprays work. 3. It’s always very busy. Now, i must say it’s a good price and if you are an average gym-goer, then this is perfect for you but for an advanced lifter, then there isn’t enough machines to progress, leading to longer waiting times.
Hi Fabian, thanks for taking the time to give us your feedback! We're really glad that you find our staff friendly and you're happy with the gym overall. We aim to make everybody feel welcome. We would like to apologise for any inconvenience caused and assure you that we are reviewing feedback, and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Our team will also look into the issue with the cleaning stations. Our gyms are very popular and can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can also use the members area via the PureGym app or website, to see how many people are in the gym and plan their workouts for quieter times. Thanks, PureGym.
Negative experience: Good level of equipment and friendly staff, but closes at 4 o'clock on Saturday and falsely advertised as having air conditioning and free wi-fi. Wi-fi wouldn't be such a big problem if the gym was not a mobile signal dead spot.
Positive experience: Nice and spacious facility with friendly approachable staff. Just too hot, but that may be my furnace-like body... I seem to win the wet t-shirt competition every time I visit
Hi There. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 3 stars. It has been very hot recently however our gyms are equipped with air conditioning, feel free to contact a member of staff in site to discuss the heat, they'll be happy to help! We hope your time with us continues to be positive! Thanks, PureGym
Fantastic experience: Staff are a fantastic friendly approachable team. Pure gym Wisbech is Very clean inside. Good workout classes are available to all.
Hi There. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 5 stars. If you would like to contact us on [email protected] and let us know which site has the problem with the air conditioning, we can look into this for you. We hope your time with us continues to be positive! Thanks, PureGym
Positive experience: Good facilities, Covid awareness with cleaning stations to disinfect equipment. Plenty of equipment and friendly staff.
Negative experience: Always boiling hot and extremely uncomfortable to be in. Considering Tesco has aircon and PureGym doesn't it's a bit of a joke to pay full price as the website says it has aircon. Also no WiFi for members which is also on the website! The actual equipment is good and lots of cleaning stations across the gym. It could be a decent gym but the lack of WiFi and Aircon ruins it.
Positive experience: It's very clean and loads of machines you can use covid safe
Fantastic experience: Класс.
Fantastic experience: Staff are very nice, and you a got a lot of machines to train with!
Fantastic experience: Very good gym
Fantastic experience: The best place
Fantastic experience: Great gym, plenty of equipment, clean and people friendly
Positive experience: Was very busy, but good space and its great value for money
Fantastic experience: Been back to the Gym for a couple of weeks now. Spotlessly clean and brilliant to see members following the guidance and wiping down equipment before and after use. Plenty of hand sanitiser available. Looking forward to when the opening hours can be extended
Hi David. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and we hope your time continues to be positive. We'll definitely be in touch as soon as we can extend hours too. Thanks, PureGym
Positive experience: Excellent equipment with socially distancing in place with boxes around equipment however, too busy even on a Sunday afternoon considering Covid. Having to wait to use equipment, is ridiculous.
Hi Cerise, Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym.
Fantastic experience: VERY CLEAN
Thank you for the review Stacy! Good to see you enjoying the facilities. Thanks, PureGym.
Positive experience: Some equipment appears old even though the gym is quite new, open plan spacious allowing safe distancing, disinfectant not effective as you have to spray direct onto paper towel which soaks it up before wiping surface, spray bottles to use freely would benefit, shower doors not lockable,
Fantastic experience: Awesome place
Thank you for the review Owen! Great to have you back in the gym. Thanks, PureGym.
Fantastic experience: Excellent service and great work out
Fantastic experience: Great first work out. Absolutely knackered. Looking forward to seeing Kevin again for the next session
Top stuff Neville, great to hear you're putting in work! Great to have you back, PureGym.
Fantastic experience: Great to c the gym busy and some friendly faces staff on the ball with cleanliness Great job
Fantastic experience: Great place to train and not feel judged. I'm overweight and trying to drop it all and the staff and other people there just want me to reach my goal. A lady cleaning told me we were all in it together ❤ I'm glad I signed up.
Fantastic experience: Good place for sport
Positive experience: Limited numbers in the gym at one time (covid) limited number of machines due to social distancing! Cleaning stations around the gyms - job well done
Hi Kieran, thanks for taking the time to leave a review! We're happy to hear you're enjoying the gym. We wish you all the best with your future fitness goals. PureGym
Fantastic experience: Great gym loads of equipment, very good value for money
Hi Paul, thanks for taking the time to leave a rating! Get in touch if you'd like to share more about your experience. All the best. PureGym
Fantastic experience: It's great to be back and feel comfortable and safe. The staff is cleaning all the time all look tidy and clean. Perfect in the mornings!
Hi Raul. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and we hope your time continues to be positive. Thanks, PureGym
Positive experience: Some equipment been left from previous gym and not properly fixed. I notified staff about wobbly equipment, they done nothing about. In previous gym i reported some faults and missing screws - nothing been done. So is no different now. Can't be bothered repeat my self anymore.
Thanks for your review. We’re always looking to improve our services and your feedback would be helpful, if you’d like to tell us more about your experience please get in touch. PureGym. Staff do regular maintenance checks and work hard with our equipment providers and facilities team to ensure that if there are any issues they are resolved as soon as possible. We are equally disappointed when this happens and sometimes need to wait on engineers or specific resources to resolve the issue but will have everything back up-and-running as soon as it’s safely possible.
Fantastic experience: Great gym got a lot of space, great value for money and great benefits with membership
Hi there! Thanks for your great feedback, we're happy to hear you're enjoying the gym overall. Get in touch if you’d like to tell us more about your great experience! PureGym.
Negative experience: False advertising!!!
Hi, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. In the meantime, I hope you're able to make the most of the gym and reach your personal fitness goals.
Fantastic experience: Fantastic gym. Great facilities and really welcoming and friendly staff. Great value for money x
Hi Donna. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and we hope your time continues to be positive. Thanks, PureGym
Negative experience: paying £220 i cant even use showers cuz changing room close at midnight plus Saturdays only open till 8 pm thats when i finish work scammers
Negative experience: False advertising. Its advertised from £14.99 per month.Great.But then under it it states £14.99 for the first month plus £15.00 joining fee.Then after one month it goes up to £19.99 per month.So the first month you actually pay £29.00 and then after £19.99 per month.So where does the £14.99 come into it ?.The gym it’s self is good,Cardio machines etc with 24hr access (Apart from Sunday’s).I would have given more stars but for me the advertising part let it down.
Hi Jay Jay, thanks for your review. We’re always looking to improve our services and your feedback is helpful. Thanks, PureGym.
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