Diana's Health & Fitness

Fantastic experience: The facilities are super clean and really lovely! ‍♂️‍♀️‍♂️‍♀️ I especially love the swimming pool ‍♀️—it’s quite spacious for a gym pool. The staff at the front desk are always friendly and ready to help, and the joining process is quick and easy. If you’re worried about the membership cost, just remember: you really do get what you pay for! Diana's is a wise investment in your health!

Fantastic experience: Nice

Fantastic experience: Good place to go !

Positive experience: Pro's: location, friendly staff and members, good classes Cons: No Jacuzzi, equipment/facilities will be out of action for weeks at a time, bad hygeine, non-members are allowed access, lack of calisthenics equipment, unreasonably loud music in the gym area. Overall very disappointed with new management, I can only assume the new renovations were bought from a company that's within the family as they seem so reluctant to invest back into the club otherwise. I also had an injury due to slippery floors in the pool area, had to suggest it to be logged in the accident book and there was no follow up to see how I was getting on, ended up having to pay out of pocket for corrective sessions with a personal trainer. I still suffer to this day. Overall a lot of potential but it seems to be a cash pinata for owners.

Negative experience: Great staff. Showers always broken. New changing rooms don't have any mirrors. There is one to share in the original (very dated) changing room, next to the air con (that's always dripping). There are just two 3 year old hairdryers (same since I joined) next to the only mirror, these are lethargic, slow, at best. Whereas the new powerful hairdryers in the new changing room are hard wired so you can't swap them out, BUT there are no mirrors here anywhere. Have told staff many times..... allow plenty of time to dry your hair if you swim before work like me (and half a dozen others). 2 weeks ago us regulars swam in water which tasted of pond water. Next day again, weird smell, definitely not chlorine. Staff said they were working on it. I have been off work since, doctors say I have a bronchial infection with flu which could have been from the water. I haven't been well enough to go and swim to see if it's back to normal yet. I am pretty disillusioned in all, and will be looking for alternates soon. I said goodbye to 3 regulars who also left 3 weeks ago, saying equipment is always broken......speaks volumes.

Positive experience: Nice pool, however don't ever sign up for a plan 1. Adults only hours are frequently not enforced. I have literally been hounded by a gang of children (of one family whose parents proudly looked on) who kept moving closer to me and splashing me during the hours none of them were supposed to be there. Generally children in the pool during adult hours is a problem all summer not once. 2. Do not ever sign up for ANYTHING other than 1-month **no commitment** membership. Once you try to cancel, you will immediately be lied to, gaslit, told off, everyone is unavailable and busy, and , distance selling regulations? They never head of those. They will make your life as miserable as they can, even if you sign up online and try to cancel three days later. They have no shame on that, just like a caricature health club from Friends . It won't matter what previous relationship you had with them or how nice do you think everyone is.

Fantastic experience: Been a member of Diana’s for a few years, it’s the most friendliest gym I’ve come across! Every member of staff welcomes you and the instructors and classes are the best! Hard to find a gym that is the whole package! Will miss coming to the club but will be back for a little visit whenever I can ‍♀️⭐️

Positive experience: This place is such a really good health center in Wellingborough. The pool is large enough to bring the kids even when classes are on, the locker rooms are usually clean, the gym floor is large with endless cardio machines (still waiting on a stair master but I digress), and most importantly, the staff is really nice and always willing to help you should you need anything. Membership is standard so nothing alarming here. 4/5 stars because they close early. We need at least till 11pm! 9pm closure is far too early. That's an 8:30p wrap-up. Anyway, let me calm down - 4* for early closing time, otherwise, it's a brilliant health center.

Negative experience: Lovely gym, really nice atomsphere. However, I signed up for 12 month contract, and it says I am allowed to opt out if I have to relocate, get pregnant, or sustain an injury. I live an hour away but work in Wellingborough, but I have been made redundant so will probably be looking for somewhere closer to home. I told Diana’s this and sent them proof of redundancy which they have approved. However, money is still coming out of my account every month, I am still receiving promotional emails from them and have sent 5 emails in a month with no answer. Very dissapointed.

Positive experience: yes its not a road rage at all club diana yes put a sign saying do not stop middle of road wednesdays yes 5.30pm th i k w oman in middle of car par k road and other people did ho r n had low in te llect people sh u d nt stop middle of the car p I Q = 0 HILL ARIOUS

Fantastic experience: Loving this gym. So friendly and with lots of equipment. The classes can be challenging but are great fun. The staff are great and very knowledgeable. Would recommend this gym to everyone.

Fantastic experience: So far, so good. Small, but has everything you need. Friendly, welcoming staff and a reasonable price tag.

Negative experience: Just be aware folks , when they say 12 months membership before you can stop your payments ( THIS IS FALSE ) At no time was I informed about a rolling contract And you will get a debt collector email you on your personal email which Diane’s have shared with a third party , demanding payments for over contract payments!!!!!!! It is not a 12 month contract!! Do not cancel your direct debits with them I paid my 12 months in full And still got scammed for an additional £85 Be aware folks

Fantastic experience: Amazing place for fitness and spa plus they have a lots of products for sale

Fantastic experience: Warm, clean, comfortable.

Fantastic experience: The staff and trainers are genuinely friendly and always ready to help.

Fantastic experience: Brilliant classes and Brilliant gym

Negative experience: dead skin stuck to pool walls and pool handles. hot tub never working brown staining and uncovered while out of order. steam room smells unhygienic and guests are expected to wear towels in sauna. showers out of order and unlevel floors. ONE private changing room for all guests within ladies section.

Fantastic experience: Friendly and polite staff. Easy access to equipment, sessions, pool etc...

Positive experience: Go there twice a week and train with Dion. Very good gym

Positive experience: Lovely gym staff, very welcoming and knowledgeable. Great variety of classes and equipment. Pool area & changing rooms are a little dated with showers regularly out of order and the jacuzzi not working, but you still have a good experience as price is reasonable

Fantastic experience: Ok

Fantastic experience: Had a game of squash, then into the steam room, sauna and then swimming pool. Really good facilities, loved the steam room. Even though there was a lesson in the pool, there was still more than enough room for a quick swim. Would have liked individual changing rooms and a coffee shop would have been nice, but otherwise all really good

Fantastic experience: Bought a day pass , loved it . The pool , sauna and squash just great

Positive experience: Great facilities. Clean pool and changing rooms, always a decent temperature. Gym is smaller than some, but plenty of room and different equipment available

Negative experience: Booked on line after we phoned them to see what was there only to get there we did not have a padlock for our locker as was not told about it and the jacuzzi was not working and this is what we went for also staff not helpful there just told door to the left will never go back again baby class in pool also not told the place so run down not a nice experience do not recommend to anyone

Positive experience: Nice family atmosphere, but one fix price for all does'nt work, if you only interested in the weights and not anything else. Some of the equipment are too old and not enough benches available. Plenty free parking places, but also limited operational hours. Closes at 9 pm.

Fantastic experience: Such a great gym with fantastic facilities, friendly and welcoming staff. Especially love the fact I can take my baby to the pool there, for a gentle splash in the shallow end - building her confidence in the water.

Fantastic experience: Friendly and there is a very positive atmosphere all the time

Fantastic experience: Friendly people,,great sauna and steamthanks guys

Positive experience: Not bad

Fantastic experience: Lots of equipment. Parts need some modernising but feel comfortable and staff are great

Negative experience: It’s difficult to get a swim now - the swim clubs take over half the pool and staff just seem uninterested. It’s pointless paying for the year, just pay month to month and save yourself the waste.

Fantastic experience: Apa caldă și sauna OK

Fantastic experience: I do like the swimming pool and the gym

Positive experience: Ok squash courts

Fantastic experience: Excellent gym with excellent staff, always keen to help and check on you in the gym. Facilities are first class too, it’s now shuts too early so I joined another health facility while this is also good I preferred Diana’s

Positive experience: Definitely could be better jacuzzi STILL NOT FIXED over a year now!!!!

Positive experience: Good

Fantastic experience: Played a squash match at Diana's in the weekday. Very easy to park right outside. Greeted by friendly staff upon arrival at reception. Wonderful facilities on offer and really enjoyable evening.

Positive experience: The staff it’s fabulous, nice and clean, good music and vibe inside, the jacuzzi never been in use since I start using this gym, that’s the only reason why I give them 4 start, rest of the services they provide they 5 stars services

Fantastic experience: I Had a lovely little swim.

Positive experience: It's OK. Some good classes. Kids are welcomed so it's difficult to be able to go for a swim as the only times adults only is middle of the day when most people are at work so can't. Equipment is good and classes are good

Positive experience: 1st time, used the pool very nice.

Negative experience: The entire place is falling apart. Desperately needs a spruce up. Paint peeling off the walls, shelves falling off in the showers, rusty ice bucket in the swimming area. Jacuzzi is a joke and doesn't work , pool looks dirty and murky water. Gym is average at best. Yet membership prices match that of Virgin or Bannetynes. How can they justify membership prices like that when the place as whole is in a state of disrepair? Shocking.

Fantastic experience: Good facilities, friendly staff and clients. Clean and plenty of equipment to use.

Fantastic experience: Great place, clean, tidy and friendly staff

Positive experience: Some lovely staff there but pool and changing areas need some much needed tlc and better accessibility. Not easy to go independently if you have mobilty issues.

Positive experience: Smallish Gym but has Swimming pool squash courts and function room this a good community club to join.

Fantastic experience: Great facilities that are always kept to a high level of cleanliness, all of the staff are always very friendly and helpful. Had a few PT sessions with Dion which I found challenging but rewarding and he is very knowledgeable. Also recommend Danes bootcamp class - absolute killer! Highly recommend club Diana.

Fantastic experience: Lovely pool and great area for changing babies. Lots of changing tables.

Fantastic experience: Expert trainer gives children vital swimming lessons. Fully qualified

Fantastic experience: I really rate this place and the staff.

Fantastic experience: Excellent gym! Staff are very friendly. Good variety of equipment and Workout areas. Pool, sauna and steamroller is a great bonus for this awesome club.

Fantastic experience: Friendly staff and users:) everyone is always ready to help :)

Positive experience: I really enjoy going swimming, but I still find the gym intimidating. I'll be taking them up on a free induction and PT session soon though so hopefully I'll feel less intimidated

Fantastic experience: Really good website

Fantastic experience: Polite staff, clean environment. Warm pool, plenty of parking

Fantastic experience: Gym pool sauna steam room what more can you ask for and membership very reasonable and staff lovely am enjoying going gym again

Fantastic experience: Excellent great gym and pool

Fantastic experience: Signed up. Well wort it.

Negative experience: I just been rippen of 160£ My emails was ignored no any help from anybody. Not recommended.

Fantastic experience: Great gym with good equipment, amazing staff and friendly atmosphere and great variety of classes

Negative experience: Didn't get my refund, rude and unprofessional.

Negative experience: Cancelled my membership in March 2020 with 39 days notice. Now receiving letters from a debt recovery firm chasing payment - Amateurs

Fantastic experience: Really friendly staff and atmosphere. Everyone respecting social distancing as best they can. Well run during these difficult times

Fantastic experience: Very clean, staff friendly and helpful. One way system in place. Temperature taken at door before entry.

Fantastic experience: I feel safe. With the procedures in place to keep the place hygienic as possible.

Fantastic experience: Always have a good atmosphere. Staff brilliant

Fantastic experience: This looks small but it has everything packed into it including a pool, keep fit studio for classes brilliant way to get a full work out good value for money

Fantastic experience: Just moved here looked at a lot of gyms and this one was perfect. Lots of equipment, pool, squash and friendly staff

Fantastic experience: Clean tidy and friendly

Positive experience: You have to buy membership to use their facilities, but you can have a tour and they will explain everything and answer all questions you might have, pool is not very big but sufficient for recreational swimming and fun with friends.

Fantastic experience: Good functional gym

Positive experience: Good value for money leisure club. Staff are very helpful, friendly and always on hand for advice. Always a warm welcome as you come through the door. Some of the equipment is a bit tired, but it's all functional and safe. Other facilities are good (pool, sauna, steam room etc), although there does tend to be a few breakdowns of the jacuzzi and showers in the pool area. To be fair most are sorted within a few days though. The classes are great and if you use all of the facilities (gym, pool area, classes and squash courts) I think it's fantastic value for money. Not as plush as the big-name gyms, but I'm happier here than Virgin Active, Bannatynes etc.

Fantastic experience: What a lovely hidden gem. Who knew it's been in Wellingborough for so long. I live in Northampton and never knew about this plaçe. It offers a steam sauna Jacuzzi and pool of what I consider exceptional quality. They are large and clean and really I loved it here

Negative experience: The facilities were brilliant. All of the staff at the gym were great until the time came to cancel my membership. Upon needing to cancel for personal reasons, the gym failed to do so and told me I had to make another months payment as I had missed their deadline. Which was fair as this was in my contract. So the next month came and another payment was taken, which was not due to come out considering I had given them more than 2 months notice... they argued they never received my emails and phone calls and that they would ruin my credit rating if I did not pay another month. I stood up for myself and explained the whole situation and finally after much arguing from Diana's they said "out of good will" they would cancel my membership and not take any more money. Shocking service. Vile treatment of a customer they had had 18 months of payments from.... would never use this gym again.

Positive experience: A dark (dimly lit) gym. Its good for people looking for all the facilities but at the lowest price. The quality, however, Is clear depending on the gym you came from.

Positive experience: It's a really well kept gym for the most part. Of course the downstairs area gets a little messy whenever people "forget" to put away the weights after using them. The accessibility of water fountains is something that gets high votes in my books. The pricing is a little bit of a downside but with a pool and fully equipped machinery I think its worth it.

Fantastic experience: Nice pool. Relaxed atmosphere. Gym and squash courts open. Classes back on. Mostly seems back to normal after the lockdowns, though the jacuzzi hasn't reopened near the pool. New clock (LED) in swimming pool area. The sauna is open, and the steam room has reopened

Fantastic experience: Joined with a friend, very friendly staff, great equipment, always clean which is a bonus

Fantastic experience: Excellent

Fantastic experience: Great gym. Great staff. Helpful. Friendly.

Positive experience: They offer children's swimming lessons, both in group and 1-1. They have great facilities.

Positive experience: Good gym great classes but too many kids after 7pm and seems to only offer benefits to new people not existing members

Positive experience: Been a member for at least 4 years now, still really enjoying it and you see how your money is invested. People are friendly, not stuffy Update: jacuzzi has been broken since before covid, sun loungers never replaced, paint badly peeling on the pylons in the pool area, areas in changing rooms can be a bit dirty. 1 shower cubicle has been broken for quite some time, just 2 private shower cubicles remain and one has no hook and the door latch is loose on one of them. Classes are good however. There's a working steam room, sauna and pool. May consider changing gyms. Not as good as it used to be in terms of getting value for money.

Fantastic experience: Great gym lots to do Swimming,squash,steam room and function rooms and more

Fantastic experience: Delivered a wedding cake here yesterday and the staff could not have been more helpful, nothing was to much trouble. Some venues can be funny about using outside catering but they really couldn't have been more accommodating

Fantastic experience: Just started back at the gym after 10 yrs. All the staff are friendly and helpful. Price is gr8 for membership.

Fantastic experience: Getting fit in the gym

Positive experience: Good gym. Not crowded. A bit on the pricy side. Excellent facilities

Fantastic experience: Amazing quality of fitness equiptment. Brand new refurbed pool, Sauna, Steam room, jacuzi and Pool area. Staff are friendly and motivated to helping you achieve your goals.

Fantastic experience: Great staff great pool

Positive experience: Good range of fitness equipment

Fantastic experience: Love Dane

Positive experience: Friendly staff and it's nice and clean, good equipment and a range of classes....just a shame they don't do anything for 5 to 11age range

Fantastic experience: Great classes and equipment and the staff are fantastic

Fantastic experience: Great place to go get a workout. Lots of classes offered for those who want to different things.

Fantastic experience: Great friendly and welcoming

Positive experience: It's a nice small place reception staff not very helpful but it's ok