Baysgarth Community Hub

Positive experience: I use this facility for swimming, in general staff are great and very friendly and helpfull. There is always on though, just one receptionist who seems to like to talk down to people and quit offensive in her attitude. For somebody who is customer facing she is most unsuitable. She seems not to like people, is she in the right job.

Fantastic experience: Extremely friendly . Will be going back very soon

Negative experience: Have been members of this gym for many years and while the location is nice and in general the whole of the facility seems to be good, in the last few years we have noticed some of the issues with the way this place function. First, during covid times, the decision was made to shorten opening hours which has been sustained with an excuse that there was little interest to keep the gym opened between 15:00 and 16:00 on Saturdays/Sundays. There are alot of people that work shifts and to these people extra hour on the weekend could easily mean training or no training. Gym closes at 15:00 while the facility is opened till 16:00. If someone stays few minutes over 15:00 there is a memeber of the staff that is coming in to remaind us the gym is closed, making us feel as we are stealing the time of those that work at the hub...at the same time facility's staff usually starts to clean the gym 20 mins ahead of the closing time making those that train there feel that they should be rushing towards the exit door. Another issue is with the Junior's Gym. Brigg has population of 5500 people and their North Lincs Leisure Centre runs 4 seasions a week for kids, while Barton - Baysgarth Leisure Centre has a population of 12000 people and there are only 2 sessions a week for up to 6 children per session! That translates to maximum of 12 kids training once a week or 6 kids training twice a week. Explanation is given that it is difficult to find a staff to accomodate any more gym seasions but at the same time we are told that simply there is no demand. When we asked about the booking process, we are told that it is best to do it in person, one week ahead of time and bookings ( 6 kids ) are often done on the first available day - 7 days ahead of time, so we were advised to hurry! So there is or there isn't a demand? How does the North Lincs think that providing 6 spaces a week for kids in the town of 12000 is adequate when at the same time we all are aware of all the health issues in the country with children not having enough access to the facilities that can provide opportunities for activities? Not only there should be a daily service accomodated with increased capacity, but it should be well advertised so the message will be received by as many as possible. Unfortunatelly alot of people must have gave up on the attitude that they deserve better for their hard earned money and just get on with what ever is being taken away , reduced, changed or what is not in the place but should be, often times repeating the old slogan of: 'well, what can you do'... On the good side though, there are some wonderful people working in the facility which gives a positive vibe to the whole of the image of the place.

Fantastic experience: Great library

Positive experience: Medical visit for my wife which went really well

Fantastic experience: Very good staff extremely informative and helpful

Fantastic experience: Good facilities for local residents.

Fantastic experience: Only been using the leisure center just over 3 months now, and the facilities swim, the studio and the gym, the staff are brilliant and always help you and are there for you and due to my medical condition they have done me a program to fit round my medical issues absolutely brilliant thank you

Negative experience: Not a very nice gym

Negative experience: Great gym however it’s a shame about the extremely rude staff. This is why I cancelled by gym membership this year. I want to go to the gym and relax, not to be spoken to with a rude manor.

Fantastic experience: Great venue for blood donation team .. always very friendly staff too

Fantastic experience: Just joined gym had induction from great guy absolutely brilliant great help and very helpful advise totally recommend off again in morning looking forward to it fantastic gym

Fantastic experience: Lovely place small but ahs everything

Negative experience: I'm not sure if they dont care about cleaning the pool or its my allergy, but I go blind for 20-30 mins after swimming literally, I think its from the wee, the pool smell you smell when you head in Is so concentrated its crazy, the smell is from wee and chlorine reacting, a normal family pool can contain up to 2 gallons of wee so if the public swimming pool is that concentrated then I don't want to find out how many gallons.

Fantastic experience: Really well kept park

Positive experience: Take my granddaughter swimming every Tuesday and Friday. Then pick up grandson from summer activity camp. Both enjoy immensely. Only snag. Children swimming free during the swim session we join which is great, however the kids come in dribs and drabs and join the queue where their friends are. Not fair on the people who have queued for half an hour. I called the kids out but many adults stood silent even though this meant they could be turned away as they have limited spaces. Was told they don't have the staff to police it.

Positive experience: Lovely place......I haven't been for about 8 years. Improved so much. I went to watch my daughter swimming.....I approached the snooty receptionist to ask for a disposable cup for their water dispenser and she told me they dont provided them. The food and drinks bar was closed,and I was so thirsty.......disappointing really. A guy came on reception to cover while the receptionist went on her break,and I asked him, "yeah sure not a problem " he said and grabbed a disposable cup from under the reception.

Fantastic experience: Brilliant receptionists, great gym equipment, A++++

Fantastic experience: Small leisure centre but very clean and friendly staff My grandson and I loved the swimming

Fantastic experience: Great place, and a asset to Barton. Friendly staff, clean venue. Well worth using

Fantastic experience: Fab

Positive experience: Played badminton in Sports Hall on a Thursday 10am, spoilt badly by excessively noisy Combat fitness group. Music so loud we couldn't talk to each other.

Positive experience: Friendly staff. Good range of activities and classes available. Spacing good.

Negative experience: Appaling, still not safe for shielded people. Yet they try and steal the membership payment. Cancelled and wont be returning. Be aware fo NOT sign DD agreement with these people

Positive experience: A very small centre, staff are friendly and helpful. Has always been clean and tidy.

Positive experience: Only went to donate blood. Not to use the leisure facilities.

Fantastic experience: Still an awesome bunch, glad to see everything back to normal!

Positive experience: plenty of things to do

Fantastic experience: Good pool with clean facilities

Fantastic experience: The library in the leisure centre is airy, clean, nice. Not the biggest selection of books but plenty to pick from.

Positive experience: Friendly staff. It's always kept clean and tidy. The gym is small but has new equipment and isn't too busy. The cafe is nice too.

Fantastic experience: Really good upgrade from what was quite poor facilities.

Fantastic experience: Helpful staff and plenty to do

Fantastic experience: Friendly staff

Fantastic experience: Grandchildren really enjoyed the free swimming in the school holidays, well managed by all the staff

Positive experience: Now houses library and offices etc as well as leisure facilities

Fantastic experience: lovely place .friendly staff .

Fantastic experience: Nice as ever even with the improvement works going on.

Fantastic experience: Fantastic library with a very good range of books

Fantastic experience: Fitness friendly fun

Fantastic experience: Amazing leisure centre

Positive experience: What it has is good but really needs the new facilities. Sensible measure as an upgrade.

Fantastic experience: Gonna look good when the new library is finnished

Positive experience: Meh it's a leisure centre

Fantastic experience: I love this Leisure Centre. The facilities are lovely and clean and the staff are very helpful and friendly.

Positive experience: Very good nice pool u can do a lot sports and activities here

Positive experience: Great gym and facilities, however the swimming pool is a little small

Fantastic experience: The best staff, x small but well equipped facilities. All you need really

Fantastic experience: Friendly staff and great facilities.

Positive experience: Nice park setting, spacious entrance/foyer & friendly staff. I really enjoy the classes I do here. However, the pool is rather small & the membership prices are steep for what is on offer (comparable with nearby private gyms that have extensive facilities, saunas & large pools).

Fantastic experience: As you would expect from a leisure center, clean and good prices for hiring the hall/ hard inside area

Positive experience: Nice friendly staff

Fantastic experience: Fantastic leisure centre. Friendly staff, good classes on offer and good swim program.

Positive experience: Basic leisure centre - gets overcrowded when swimming lessons running with inadequate seating.

Positive experience: Pleasant surroundings and good facilities for a fun family swim with children / grandchildren.

Fantastic experience: This is an excellent centre for swimming and fitness suite for its size

Fantastic experience: Always helpful

Fantastic experience: The staff are very friendly and helpful

Fantastic experience: Great gym

Positive experience: Clean friendly

Fantastic experience: well equipped small gym area, good pool and hall facilities, would recommend over other gyms in barton

Fantastic experience: great

Positive experience: Swimming pool, gym, sports hall and fitness room. Recently updated gym (2016). Pool fairly plain and simple with no slides or flumes. Too shallow for diving (doh). Water temperature on the cooler side aimed at the more energetic swimmers.