PureGym Glasgow Charing Cross
Information about PureGym Glasgow Charing Cross
Opening hours
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- tuesday: 0h-0h
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Services, Machines and Guided Classes
PureGym Glasgow Charing Cross: Opinions
Negative experience: Please Read this Everyone! I’m new to Glasgow and I was looking for gyms in the neighborhood and the closest one was Puregym Charing cross. I went one day planning to take a tour before I pay for any given membership “like how it’s normally done in any normal gym in this world”; when I found out that I have to have a QR code to enter the mysterious gym! Fine, I went online and -regrettably- decided to pay for 7 days membership at £18.99. Wish I knew what I’m about to encounter. App was user-friendly, I can’t deny that. I arrived the next day at around 13:00 p.m, entered using my QR code. I got lost, especially with the gym staffless/no reception policy. I had to ask one member where I can find the lockers. Went upstairs, where I saw the cardio machines on both left and right sides and the changing room in between. Went in, and the smell of urine hit me right away. The lockers and everything inside looked outdated! Hair dryers are broken! I couldn’t figure how to use the locker until one member told me to buy the padlock first from the venting machine downstairs! I went down looking for the venting machine, and found a corner office with two employees inside. Had to ask one of them for assistance. She was so welcoming and friendly. Went upstairs again with the padlock but wasted half an hour on trying to figure it out! Went down again, confused and annoyed, the staff member had to replace the padlock because it’s broken!!!!! All for £6 !!!!! Why?? 2025 is around the corner, update and upgrade and be smart! The machines are outdated too, the downstairs area smells nasty and half of the machines cannot be used due to a water leak! One member told me it’s been like this for over two weeks now! Had I known about all the above, I wouldn’t pay a pence for this gym!
Negative experience: Very bad for repair now two weeks still they doesn’t fixe the gym at least they have to move the machine to another side people can use but they not doing that really bad
Hi Sajad, thank you for taking the time to leave this review. We are equally as disappointed when, from time to time, things go wrong and equipment has to be placed out of order. Regular maintenance checks are undertaken, and any issues identified are escalated to engineers straight away. Sometimes, there may be a small wait whilst engineers attend to fix any issues, but we endeavour to resolve these as soon as possible. If you have any concerns about specific pieces of equipment in your gym, please notify staff on site as soon as you can. Thanks, PureGym
Fantastic experience: Lots of equipment and they have day passes!
Hi Daisy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Very good gym
Hi Momo. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Very disappointed few times a year the hairdryer getting Broking and takes few months to fixed
Hi Salar, thank you for taking the time to leave this review. We are equally as disappointed when, from time to time, things go wrong and equipment has to be placed out of order. Regular maintenance checks are undertaken, and any issues identified are escalated to engineers straight away. Sometimes, there may be a small wait whilst engineers attend to fix any issues, but we endeavour to resolve these as soon as possible. If you have any concerns about specific pieces of equipment in your gym, please notify staff on site as soon as you can. Thanks, PureGym
Positive experience: Seemed a bit crowded but not too bad. It was clean and the equipment was in good working order.
Hi James. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Positive experience: It's a good gym, I'm coming here for the last 1 month ,however the their sports water never works .it's always without any taste ,idk why, but they never refill the flavours in machine
Hi Tarandeep. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated. Thanks, PureGym.
Fantastic experience: Amazing as usual
Hi Anil. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: Не знаю, происходит ли это круглосуточно или это мне так везёт, но уже примерно месяц непрерывно грохочет музыка, диджей орёт и постоянно пищит какая-то микроволновка настолько громко,что заглушает любой звук у меня в наушниках. С учётом криво сваренного и плохо установленного на кривых полах оборудования получается убойный микс для занятий.
Hi Iilijah. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.
Negative experience: Cleanliness in locker room / showers is an issue
Positive experience: The location is good, equipment can be better, machine doesn't seem to be maintained, a good amount of them feels broken or loose. People there are mainly a mix, many goes to train and many other to talk on the phone and take pictures which can be annoying (this happens almost in every visit so it's not a one time off or person)
Hi Moustafa, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym
Positive experience: Good deals on memberships of you look out for them. No punching bag or soft mats so I can't practice wrestling or kickboxing like I did at my old gym but for a commercial gym it's pretty good and the staff are friendly
Hi Isabel. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Positive experience: Pure gym is a good standard for varied workouts. The people there are decent and courteous.
Hi Nite. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Pump on a Monday night 6pm always fantastic can’t recommend enough
Hi Dayna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym
Positive experience: Good gym, the cleaniless of the shower is not up to standard. It would be nice to have them cleaned once a day
Hi Loic. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Fantastic experience: Great gym, nicely spaced out equipment and a really lovely manager!
Hi Maria. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: I must say I really enjoyed my visit, and the manager Pamela was really helpful too, thank you Puregym!
Hi Adrian. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Negative experience: I really appreciate the facilities at Pure Gym, but I'm quite disappointed with the consistently not-warm-enough water in the showers. It used to be warmer, and I understand that electricity prices have gone up, but I would be willing to pay a bit more for a comfortable, hot shower
Hi Gabriel, thanks for taking the time to leave this rating, but I'm sorry to see it's one star. We have recently made slight changes to the shower temperature area, looking at improving energy efficiency to control our energy usage, but also with a look to reduce our carbon footprint. Our showers are now set at a temperature of 33oC and have a flow rate of 5 litres per minute. These parameters are regularly monitored and we also have regular checks carried out on boilers and associated equipment to ensure the units are operating as they should be across all of our gyms. On occasion, we can get faults on our water system which is normal. When this happens, there is a process in place to ensure we arrange for our contractors to attend, investigate and resolve the faults and return the systems back to full working order within a timely manner. We appreciate your feedback on this, and hope you're able to make the most of the gym and reach your personal fitness goals. Thanks, PureGym
Positive experience: Decent gym, good equipment but always very messy. Takes 15 minutes to plan workout and find plates and working clips
Hi Bob. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. Thanks, PureGym
Fantastic experience: Staff are all so helpful and welcoming. I am always very early in the morning but they are always smiling and enthusiastic regardless of the hour.
Hi Keith. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: nice and clean there’s no foam rollers tho. so byo
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great gym. Excellent value for money.
Hi David. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Great gym with great service. Had a spin on their spinning bikes and a quick run on a treadmill. I would only recommend that they install aircons and fans throughout the gym and especially in the spinning class where it could get very sweaty.
Hi Anika. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: It has been my gym for over two years and I've really felt it like my second home. Although I had to stop going because of the following reasons: - The weightlifting area is simply not enough for all the people that attend the gym. Several times I've had to look for alternatives in my programm to be able to finish my workout, which is a shame and far from ideal. At least another two squat racks are needed imo, and another two bench press at least too (there is just one...), plus more calibrated plates. - I'm not sure why or what happened, but the gym started to be extremely crowded from January onwards, and sadly with people that have no respect for other members. Machines/racks are left unracked on a regular basis, barbells/dumbbells all over the place, dirty equipment, good luck finding small plates (1.25/2.5)... - The women's changing room used to be spotless but from a few months onwards they were pretty dirty. I'm a quite relaxed person with these things but at some point it started to bother me. - There is one class placed in the downstairs studio on some afternoons (Tuesdays I believe?) that was extremely loud, to the point where It was impossible to talk to my partner while that class was taking place as the music was too loud and we couldn't hear each other. Plus, on top of that, there is the comercial music. I'm neurodivergent and that loud music from the class was really triggering all my anxiety and making me want to leave my workout right at the second. It just makes the gym not a very inclusive place. Again, this is something that started to happen a few months ago. Apart from all these bad points, I must say that the staff is absolutely LOVELY and helpful and they really do their best (special mention to Lee and Shaun who always have a big smile and have such great vibes!), the location is great and I strongly miss my gym. I met great people there and really felt like home, but it was very hard to finish my training sessions due to all the childish members and the lack of weightlifting equipment.
Fantastic experience: Brilliant equipment
Hi Jacqueline. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Really good gym ... New showers recently make a huge difference.
Hi Alan. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Great gym with good equipment. Availability of equipment seems to be OK too. Staff all very friendly and helpful.
Hi Roger. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Nice spacious gym and instructor was motivated
Hi J Mc. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: The equipment layout could be better but the amount of machines were sufficient. Perhaps an extra platform for free weights would be good, especially for peak times
Hi Frazer. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: Nice gym layout. The venue is in an open location however the parking can be a bit hit and miss due to how busy it is. Good range of equipments here. Not very busy at the time I visited which was peak time.
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: I like the gym. Would be five stars if they had a reverse hyper extension machine. Critical for my back.
Hi Guy. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: Great gym but you would need a big size padlock if you want to use the gym lockers. Lol
Hi Dawar. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Really good but no where for wall balls.
Hi Chris. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: ok
Hi Andrew. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Fantastic experience: Good gym massive space ...but only parking problem ..out side all way double line am afraid for parking ticket
Hi Babar. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Positive experience: Extremely convenient and a good dedicated pull up bar which is rare for commercial gyms. Although I'm almost certain the free weights section is on a very slight slope which results in almost all lifts feeling slightly off.
Hi Stuart. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Fantastic experience: Friendly staff with a generally good atmosphere. Never overly busy when I attend
Hi James, thanks for taking the time to leave this review, we always appreciate member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Members can use the members area via the PureGym app or website, to see how many people are in the gym. We are really happy to hear you enjoy using the gym and that we can help you reach your fitness goals! Thanks, PureGym
Negative experience: Machines are dated, and lockers are always either broken or have locks on them with people keeping them and not even in the gym. When you pause your membership you're charged a joining fee again.
Hi Robert, thanks for taking the time to leave this review. We are always keen to receive feedback so we can improve our service. The best way to pass Feedback on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements. Or you can contact Member Services on social media or by email. Just to confirm members can freeze a membership throught he Members Area on the website up to 4 working days before the set payment date to start from that date, if the direct debit, or membership, has been cancelled the membership will end and members will need to re-join to be an active member. Our Help Centre is available and may answer any queries that you may have. Thanks, PureGym
Fantastic experience: Hi i would like to enquire about the rates for a 8-10 day subscription
Hi Vashisht, thanks for leaving us a review. We are delighted to see this is 5 stars. I a afraid we do not offer 8-10 day passes. We do however offer a 7 day one. When you go to join on the gyms web page, you need to click day passes rather than monthly and this will show you all options available. You can also speak to Member Services who will be happy to assist you further. Thanks, PureGym
Negative experience: Ok first thing in the morning, but all lockers used or broken
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. If you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services.
Fantastic experience: Love pure Gym, so flexible, lots of equipment, great classes & fantastic staff who really push you & nothing is ever a bother. Thanks guys! ❤️
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Great PT team, tidy and clean gym.
Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Gym offers lots of affordable student membership options, great equipment, free classes and 24/7 opening hours. The classes are my favourite part of the membership because they are fun and are a good way of getting into a fitness routine. For example, I was the only person who turned up to a ‘Burn It’ class today and considered heading home. However, Matthew Bradley gave me a fantastic 1on 1 pt session, making staying for the class more than worth my while!
Hi Corin. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Great gym. Lots of equipment, spacious and clean
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall.
Fantastic experience: Nice
Hi Munther, thanks for taking the time to leave us a rating for the gym. It's great to see its 5 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym
Fantastic experience: Good gym, lovely staff, ams clean showers
Hi Duncan - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Great gym, loved how bright and open it is.
Hi Mark - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Fantastic, chill environment and staff. Truly a wonderful gym
Hi Bunty - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Loved the energy
Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: As PureGyms go this is one of the better ones! Staff are alway really friendly, they have a good selection of classes and equipment. It's kept clean and is never too busy. One time I left my headphones after going one night and they were still there in the morning to my surprise which says a lot about this particular gym!
Hi, Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym! Thanks, PureGym
Fantastic experience: Brilliant gym, lots of different machines to suit everyone's needs
Hi Robert. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym
Fantastic experience: Clean and fresh
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. It's great to hear you enjoy using the gym and have got a little routine back! Thanks, PureGym
Positive experience: Only one flat bench. The leg extension machine is blocked by people using the water fountain and just next to that is the hamstring curl machine which has you kicking people that are trying to do pull downs on the cables about 2 feet away. Layout needs looked at. Avoiding peak times is the only way you wont end up standing about queuing.
Hi - Thanks for taking the time to leave this rating, but I'm sorry to see it's x stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve.
Positive experience: Amazing!
Hi Chigozie, thanks for taking the time to leave us a rating for the Glasgow Charing Cross gym. It's great to see its 4 stars! If you have any feedback about how we can improve our services going forward, please feel free to get in touch! Thanks, PureGym
Negative experience: Staff lazy
Hi, we're so sorry to hear of your experience at PureGym Glasgow Charing Cross. Please contact us via email on: [email protected] or via social, so we can look into this further! We appreciate your feedback and we hope we can improve your experience going forward. Thanks, PureGym
Positive experience: Good
Hi Harman, thanks for your great review. Get in touch if you’d like to tell us more about your great experience! PureGym.
Negative experience: Leg machine is out of order more than a week ."hydration Station" is disgusting and most of flavors taste awful I tried 3 of them . Why don't you take it away?
Hi Mehdi, thanks for your message. We are sorry to see that you have rated the Glasgow Charing Cross branch 2 stars. Please can you drop us a DM so we can have a chat to you about this rating and what we can do to improve our service going forward! Thanks, PureGym.
Fantastic experience: Big and clean, new equipment as well.
Hi Theodosios, thanks for taking the time to leave this review! It great to see that its 5 stars. If there is anything else you think we can do to improve out facilities then please drop us a DM so we can get it lokoed into :D Thanks, PureGym.
Negative experience: Staff seem to love telling you to wear a mask when they dont themselves, showers are terrible , dirty changing rooms and the cleaning stations are constantly short of paper and spray . Ive been a member for 2 years and not once has a member of staff spoke to me about training etc . I,'ll be moving to jd soon .
Hi. Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 stars. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Fantastic experience: Love the place . Clean not too busy .. cleaning equipment always available. TVs and machines are distant
Hi Jovana, thanks for taking the time to leave this review. We appreciate and take on board all member feedback. It’s great to hear you’re enjoying our gym! Thanks, PureGym.
Fantastic experience: Spacious with good variety of equipment
Fantastic experience: Great gym. Always clean and plenty of machines
Hi Derek, thanks for taking te time to leave this review about the Glasgow Charing Cross branch. Its great to hear its 5 stars! Please let us know if there is anything we can do to improve our facilities moving forward! Have a great day. Thanks, PureGym.
Negative experience: Showers hot but no pressure. Hairdryer works then due to fluff in filter. It overheats and cuts out. The stench from one or two who were working out was overpowering to the point you could see people moving. A delicate point which management require to find a way to deal with. As they were using the machines and free weights.
Hi James, thanks for taking the time to leave this rating, but we’re sorry to see it's 3 stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Negative experience: Always busy, nowhere near enough machines/equipment, small and cramped weights area
Hi Annamarie, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We’re afraid it's true our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. You can check the current number of members in the gym using our live tracker through your Members Area. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. In the meantime, we really do hope this does not put you off from attending the gym. Thanks, PureGym
Positive experience: Love this gym early morning visits are my favourite when it's quiet.
Hi Stuart, thanks for taking the time to leave this review. We appreciate and take on board all member feedback. It’s great to hear you’re enjoying our gym! Thanks, PureGym
Negative experience: Assistant manager CHRIS MCDONALD SEEMS to tell everyone that he is the "owner" of charing cross pure gym. Staff will approach upon leaving a treadmill station and tell you to put your mask on while you are still catching your breath after a 25 minute run. Who are they to approach anyone especially if it is about a mask but will get right in your personal space. I can understand the rules about entering and leaving the gym with a mask but then being provoked by overweight personal trainers unnecessarily to then have them run to get there assistant manager Chris who clearly is not interested in the other side to a story telling me that he owns the gym and that i have to leave for explaining i had just come off a treadmill and that i did in fact enter the gym with a mask. Pure gym is just a joke of a gym group now with unprofessional lying, provocative staff. Atleast get some personal trainers who dont need a personal trainer themselves.
Hi Malaki, thanks for the feedback! I am sorry about this experience you had. Please either send us a DM with your PIN, email and date of birth via facebook or twitter or email at [email protected] so we can address this! Thanks, PureGym
Fantastic experience: 4am morning start was peaceful and therapeutic.
Hi Harvinder. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 5 stars. We hope your time with us continues to be positive! Thanks, PureGym
Fantastic experience: Excellent gym, plenty of machines and classes
Fantastic experience: Lots of equipment, the gym is always very clean and adequate measures are in place to keep safe whilst COVID-19 is continuing to be prominent in today's society.
Hi Jed. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and that you've given us 5 stars. We hope your time with us continues to be positive! Thanks, PureGym
Negative experience: Needs more cleaning
Hi Kevin. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We’re very sorry to hear about these issues as we take our standards very seriously. Staff do regular cleaning checks in the gym and we have dedicated cleaning teams who come each night to carry out and comply with internal and external audits. Of course, during peak times it can be difficult for us to compete all cleaning routines, however as soon as it is possible our staff will complete all procedures and checks. If you have concerns with the cleanliness in your gym we can check the cleaning rotas and ensure all procedures are being followed. Please speak to your Gym Manger for more information on your experiences. In the meantime, we hope you're able to make the most of the gym and reach your personal fitness goals. Thanks, PureGym
Negative experience: Left this gym after 1 visit. Terrible gym and poor cleanliness. Asked for my joining fee and months membership to be refunded. Not only did they not do this but they have been taking money out of my account for the past 3 months now even though I have contacted them to cancel on 4 occasions. Last month I cancelled my direct debit only for pure gym to start a new direct debit without my permission.
Hi there, please can you get in touch with us so we can look into this and advise you further. Thanks, PureGym.
Negative experience: During normal times, my review would be higher. My lower review right now is because they aren't taking COVID seriously enough. They say they are cleaning thoroughly and are making masks mandatory, but I haven't seen anyone cleaning and several members do not wear masks when walking around the gym. I know members don't need to wear them when working out, but when walking around, masks are supposed to be worn. No one on the staff is enforcing this policy, and a lot of the PTs either aren't wearing masks, or are wearing them incorrectly. Now, as a result of this, I simply asked for a partial refund of my membership and that I would return once COVID was over. The terms and conditions state that a refund isn't possible and normally I wouldn't expect anything else, but I was hoping that because I do not want to continue due to false advertising of safe and hygienic exercise spaces during a pandemic, they would make an exception. They refused. Hence, once again, the poor review. Because of this and because of how they are treating their clients, I will be taking my business to a more customer-focused gym going forward and would recommend others do the same.
Fantastic experience: Very large gym so in these covid times there's plenty of room to distance from others. Plenty of equipment.
Thanks for the review Allan! Great to have you in the gym. Thanks, PureGym.
Fantastic experience: Tons of equipment, plenty of cleaning stations and friendly staff. Overall a great gym. Could do with fixing some of the lockers however.
Hi There, thanks for taking the time to leave this review, all feedback helps us improve our facilities so we do appreciate it! We’re working as hard as we can at the moment to keep your gym as clean and safe as possible so its great to see it’s not going unnoticed! Please let us know if you have any suggestions in the future about how we can make the facilities better in any way! Thanks, PureGym
Fantastic experience: i like gym
Fantastic experience: Very clean. Plenty of stations with sanitiser etc. Not too busy, people visibly cleaning equipment and giving each other plenty of space. A great experience.
Hi Chris, thanks for taking the time to leave us a review, its great to see its 5 stars! Its also nice to know you are appreciating the Trainsafe things we have put in place due to COVID measures! Thanks, PureGym
Positive experience: Good gym, but can be very busy at times
Hi Jaspreet, thanks for taking the time to leave this review. It's great to hear you're enjoying our Glasgow Charing Cross location and hope you continue to do so! Thanks, PureGym
Fantastic experience: Best gym so far !
Hi Rolandas. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and we hope your time continues to be positive. Thanks, PureGym
Positive experience: Good gym and good classes with enthusiastic and encouraging PTs. Star off for the consistently cold showers.
Hi Paul. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall and we hope your time continues to be positive. We'll get the feedback to the gym manager about the shower temperature so they can be checked and fixed. Thanks, PureGym
Positive experience: No frills gym. What you see is what you get. Next to no customer interaction. You get what you pay for
Hi. Thanks for taking the time to leave this rating, we are sorry to see it’s 3 stars. We’re always keen to receive feedback so we can improve our service. To do so we do need as much information as possible, if you are able to provide more feedback on why we are not meeting your expectations please get in touch with your Gym Manager directly, pop a note into the feedback box in gym which is regularly reviewed, or you can contact Member Services through the Help & Contact page on the website. Thanks, PureGym
Fantastic experience: Great value, excellent range of equipment both in cardio and weights. Bright and busy without being cramped or crowded
Positive experience: The reason for the 3 stars is that I go very late at night when there's only me and 2 others in but every locker is taken so need to carry my bag about. Although I'll give an extra star for the cleaners. The guys that work at nice are so nice and do a cracking job. Other than that it is a good gym really need to do something about the lockers though as it's really off putting.
Hi Graham. Thanks for taking the time to leave this rating, we are sorry to see it’s * stars. We’re always keen to receive feedback so we can improve our service. To do so we do need as much information as possible, if you are able to provide more feedback on why we are not meeting your expectations please get in touch with your Gym Manager directly, pop a note into the feedback box in gym which is regularly reviewed, or you can contact Member Services through the Help & Contact page on the website. Thanks, PureGym
Positive experience: Too small for how busy the gym is. It is ALWAYS busy. Try to work out before work and cannot get on the sections I need to before having to leave for work. Really frustrating.
Hi Grant. Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. I'm afraid it's true our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities, so please keep an eye out for updates.
Positive experience: My friend & I have been coming here once or twice a week for a few years now. We find the location handy & plenty of equipment. The only slight negative remark is that after the renovation, we feel there is actually less spaces to work out!
Hi Laura, thanks for your review! It's great to hear you're enjoying the Charing Cross gym even after its refurb! Keep enjoying the gym! Thanks, PureGym
Fantastic experience: Best gym in Glasgow
Fantastic experience: Fantastic gym, trainers are all wonderful people. Special shutout to Rachael and Jordan, both incredibly helpful and supportive. Gym is great with lots of room and options, people that go are typically sound too. Only suggestion would be some new barbells! There are a couple good ones but the majority of them have lost all knurling and are overused making them potentially dangerous to use.
Hi there, thanks for taking the time to leave a review. It's always lovely to hear such positive feedback, especially about our amazing staff! Staff do regular maintenance checks and work hard with our equipment providers and facilities team to ensure that if there are any issues they are resolved as soon as possible. It's great to hear you enjoy using the gym overall.
Negative experience: The 1 star is because I’m mainly in this gym for the weightlifting facilities which I find are lacking. There’s not enough free weights squat rack and bench rack even during the low peak time which means that I have to wait to get a free spot if any.
Fantastic experience: Great facility an handy for my flat
Fantastic experience: Fantastic gym with great, modern facilities. Fantastic personal trainers who support progress but don't push too hard or far. A fantastic workout experience with flavoured water refills every 20 mins for plus members.
Positive experience: Great gym, location, and environment. Have been loyal to puregym brand since its launch on bathstreet many year ago. The standard of clearness in the male changing rooms have been quite disappointing. There has been a body brush In one of the shower stalls for 3 days running which makes me think, are the cleaning contractors even cleaning them regularly or they glance at them and if they look fine, mark it as washed for thier paper work. Comon puregym I know ur standards are higher than this! Get this sorted to maintain the brill environment I have been used to
Hi Saqib - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. I'm very sorry to hear about these issues as we take our standards very seriously. Staff do undertake regular cleaning checks and we have dedicated cleaning teams come each night to carry out and comply with internal and external audits. But we can of course check the cleaning rotas so if you let the Gym Manager know when you’ve visited they can properly investigate. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. In the meantime, I really do hope this does not put you off from attending the gym. Thanks, PureGym
Negative experience: Class music downstairs far too loud. Needs some better weightlifting equipment like JD Maryhill
Hi Steve. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Staff will undertake regular volume checks for the safety and comfort of our members, but if you have concerns on the volume you can speak with the Gym Manger so they can look into this further with you. We have over 220 bits of kit in each gym and aim to have a broad spread, so we can cater to a range of fitness needs whilst meeting demand as it changes throughout the day, getting the balance right between cardio and weights. If you have any suggestions on kit that the gym requires please speak with the Gym Manager or leave a note in the feedback box, which is reviewed regularly. Thanks, PureGym
Fantastic experience: Great atmosphere and a great place to work out.
Positive experience: Great gym only downside parking facilities around area
Hi James - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.It is always our aim to provide free parking for all our gyms to make access to the gym as easy as possible. Unfortunately due to the situation of our gyms this isn't always possible however we always endeavor to improve our service.
Fantastic experience: Great staff great gym.
Fantastic experience: Never to bussy, 24/7 open + good equipment
Negative experience: Cheap equipment. JD maryhill is well better
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. I'm very sorry to hear about these issues as we take our standards very seriously. We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about any of the equipment as above, please notify staff on site as soon as you can. In the meantime, I really do hope this does not put you off from attending the gym. Thanks, Ru, PureGym.
Fantastic experience: Good when disabled shower working at night
Positive experience: Good gym, nice people!
Fantastic experience: Great gym at a low price.
Positive experience: nice and clean
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