
The Gym Group London Colindale

Information about The Gym Group London Colindale
Opening hours
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Our comment from FitFit UK about The Gym Group London Colindale:
Welcome to The Gym Group London Colindale, a vibrant and spacious fitness center located in London, UK. Our gym offers a friendly and welcoming atmosphere where both beginners and experienced gym-goers can feel right at home. Our dedicated staff, including exceptional personal trainers like Sherry and Georgy, are known for their helpfulness and commitment to supporting members in their fitness journeys.
Here are some highlights mentioned by our members:
- Friendly and approachable staff who are always willing to assist.
- A wide range of equipment, ensuring there's something for everyone.
- Spacious layout, making workouts comfortable, especially during off-peak hours.
- High-quality personal training programs that cater to individual needs.
- A variety of classes that enhance the fitness experience.
However, we acknowledge that some areas require improvement:
- Some members have reported cleanliness issues and maintenance concerns with equipment.
- Occasional overcrowding during peak hours, making it difficult to access machines.
- Inconsistent experiences with staff professionalism at times.
Your feedback is invaluable to us as we strive to enhance the member experience. We appreciate every review and are continuously working to create the best environment for all our members. Come join us and be part of our fitness community!
Services, Machines and Guided Classes
The Gym Group London Colindale: Opinions
Positive experience: Its best gym The staff are very friendly Especially the male staff
Positive experience: nice staff, cozy gym
Negative experience: Really is it fake gym club Every time be dirty And dont have any space for fitness for men becuase is it women club not for men The women coach is very rude and get decide about the space for example make space only for women and in another the gym club dont have same sapce and about another free space in the floor when had gorop workouts you cant use both of them really with this decision lost all off men members
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Colindale is made aware of your thoughts.
Negative experience: I am totally disappointed with the service at this gym. It really made me very sad to go several times and have technical problems to enter. If it was just once, it would be ok. But every week there is a different and very complicated problem. I paid for the month and I was only able to enter 3 times in 2 weeks. The rest of the days there were problems to enter. Terrible service. I will post on my social networks what is happening with this gym.
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Positive experience: My first day in this gym and I didn’t quit like the way one of the staff came up to address me as I was in the middle of stretching. He was very unprofessional and rude. There are so many broken equipment and dumbbells everywhere they should keep themselves busy by cleaning up and fixing their equipment. I might unsubscribe to this gym and try pure gym same distance from me.
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Fantastic experience: I began working with Sherry earlier this year, and within just over three months, I achieved remarkable results. I lost over a stone, thanks to her customised approach and dedication. Sherry took the time to understand my eating habits, preferences, and dislikes, and she designed a personalised diet plan that completely changed my approach to food. Each month, she adjusted the plan, introducing different foods and helping me gradually eliminate sugar, which I no longer even crave. Beyond nutrition, Sherry pushed me physically, encouraging me to try things I never thought I could do. Her support and motivation extended beyond our sessions, and her app became a vital tool for tracking my diet, water intake, weight, and overall progress. One of my favorite app features was the weekly progress photos, which allowed me to see visible changes over time—even when I initially felt there was no difference. Sherry not only improved my fitness and diet but also introduced me to exercises that have become staples in my routine (she even made the StairMaster my best friend!). Her knowledge and genuine care have transformed my mindset, confidence, and health. Choosing Sherry as my personal trainer was the best decision I made this year—she's incredible at what she does and a truly lovely person. I’m beyond grateful for everything she taught me, and I continue to apply her guidance every day.
Fantastic experience: Sherry is an exceptional personal trainer who combines both skill and humility, a rare but powerful combination. Being a champion gives her firsthand experience of the discipline and dedication required to excel, while her humility makes her approachable and focused on the client’s needs. The fact that she covers every aspect of training indicates a holistic approach, addressing not only physical strength but also flexibility, endurance, and body you want
Fantastic experience: Nice atmosphere, I’m really happy with my personal trainer ( Sherry Mohsenpoor ) because I get the result on my body even better than I expected.
Positive experience: The shower cut off only after a few minutes, no soap was provided, and lockers were not very strong.
Fantastic experience: There are many more machines available then any other gym I’ve been to and sherry was helpful aswell
Fantastic experience: Very spacious and clean gym, highly recommend the mornings!
Fantastic experience: Nice gym
Fantastic experience: Georgy is the best PT definitely recommend she’s helped me so much and is such a lovely girl
Fantastic experience: Overall the gym is very good, always clean and staff are always nice especially Anita
Fantastic experience: Gym is so great and friendly!❤️
Fantastic experience: Georgys classes are great
Fantastic experience: Thank you good service
Fantastic experience: Georgy is amazing and her classes are the best
Fantastic experience: Georgy is brilliant. Love training with her
Fantastic experience: "The Gym Group Colindale is fantastic! The facilities are always clean, and the atmosphere is super motivating. The trainers are exceptional — they truly care about their members and are always available to offer support and guidance. They go out of their way to make sure you're comfortable with the equipment and routines. I feel like I'm in good hands every time I visit. Highly recommend for anyone looking to start or maintain their fitness journey!"
Negative experience: Dirty ! And the showers smell and stink
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Negative experience: Never again , had an issue with my booking contacted their customer service and no answer at all .
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Fantastic experience: Charlie was a great help and lovely support
Fantastic experience: Like the colindale gym so much got all the tools and its huge at the same time
Fantastic experience: The gym is very good and the staff ayad and Charlie very helpful and supportive Ayad is very good boxing coach and martial arts.
Fantastic experience: Great gym great staff
Fantastic experience: Sound as a pound. Knowledgeble, friendly staff, Ayad will see you reach your goals and is patient and creative with his workouts. Thanks bro.
Fantastic experience: Sherry ,Lawrence ,Gorgi and the manager classes are the best .loving it here.
Fantastic experience: This is the best gym and I like to work here
Fantastic experience: Clean and tidy gym. Friendly staff
Fantastic experience: I have been going this gym for couple months and the stuff are really help full specially Ayad alenezy who help me a lot to reach my workout goals. I’ll definitely recommend family and friends to come here train.
Fantastic experience: good experience equipment good no problems
Fantastic experience: Great gym . Working out here from 8 years.
Fantastic experience: Highly satisfied and the traines are so good i loved the service
Fantastic experience: This is my gym and it’s very neat and they’ve got efficient staffs. Well designed app.
Positive experience: The gym is clean and well equipped but there is no staff at all. Yesterday was my first day and there was no one to guide me. I felt lost and weird
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Positive experience: Nice but sum of the machines have bits missing
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Negative experience: I do not like the manager( I think he is from Srilanka) not Professional and no experience to talk. One time he told me that he can cancle my membership. Looks like the management is too weak. Personal trainers are not polite and professional. Especially if you do not hire them for personal training.
Hi there, thank you for your feedback.
Fantastic experience: Georgy is amazing - super helpful & friendly - really recommend as a PT
Fantastic experience: GEORGY IS AMAZING AND SO ARE THE REST OF THE PTS
Fantastic experience: Great gym many equipments and supportive staff
Fantastic experience: Nice staff and clean gym. One of the best gyms in this area.
Fantastic experience: Great customer service. Anita was very helpful on my visit.
Fantastic experience: Works great for me during off peak hours. 20-30 ppl max in a very spacious facility with a decent selection of equipments
Fantastic experience: I met Anita the converging manager, she was very lovely, friendly and she helped me a lot during my workout :)
Fantastic experience: Just want say great gym and it has pushed me to hit many of my PB. The staffs are great, Lawrence, Ayad and especially Yazeed, he managed to encourage me to go for my PB and given me value advice to how to tackle them. An asset to the TheGymGroup's team. Thank you Yazeed! Please update the equipment but besides that I got no complaints. Keep up the good work, you're doing great.
Fantastic experience: The Gym Colindale is an excellent Branch, I can locate equipment with ease and the staff are always very helpful, Friendly and informative. I started training with Coach Sherry and Personal Trainer Charli, I was impressed by their professionalism and dedication to fitness. Coach Sherry has a deep understanding of fitness, nutrition, and healthy living and understands what it takes to achieve body transformation. What sets Sherry's programme apart, is the unique combination of expertise, personalisation, and genuine care for her clients. Personal Trainer Charli’s boxing expertise and physiotherapy skills have been very helpful in my fitness journey, not only have I gained a new skill/hobby through boxing with Charli, but I have also gained knowledge on how my body moves and mobilises. Overall I am happy to recommend The Gym Group Colindale based on my pleasant experience!
Fantastic experience: Yazeed best pt at the gym must go to him best knowledge and quality to ensure good performance
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Best pt in the gym yazeed always giving out tips quality
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: starting going at the beginning of the year and have nothing but good things to say. good range of equipment and lovely staff, especially Charli and Yaz
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Really good gym and classes are amazing especially the one at 7pm on Wednesday do not miss it! Big shout to coremechanic look it up on Instagram
Fantastic experience: This is a great gym to train at; friendly staff, friendly, environment, good classes. I've been training with Laurence for a while now, and couldn't recommend him more :)
Fantastic experience: I am the member of the London, Colindale and I wanted to say that the fantastic support provided by the staff, especially the gentleman. They go above and beyond to ensure everyone feels supported and motivated in their fitness journey. The atmosphere is welcoming, the facilities are top-notch, and the staff truly make it a standout experience. Highly recommend this gym to anyone looking for a supportive fitness community!
Fantastic experience: Been going to Colindale gym group for a while. Staff are always friendly. Special shout out to Laurence who I've been training for a while. Always keeping it fresh and approachable for support and help. Good equipment and space
Fantastic experience: This is a fantastic gym; particularly for the low cost, you get more than you need. The staff are very friendly and helpful. My workouts are always smooth and efficient as it's never too busy, they have enough well-kept equipment that's well kept and layout is spacious.
Fantastic experience: I’ve been coming to this gym, since 2018 and I enjoy going there, most because of the atmosphere there, talking about the PT’s. Laurence is always very welcoming and always ready to help. Whoever goes there can see how passionate he is in what he does and also the most important, Laurence is very respectful. Although, the equipment is poor, the reason why I gave 3 stars. I think as soon Laurence and Yaz leave the gym, a lot of people will leave too…including me. They both make the Gym Colindale more pleasant. So 5 stars for Them.
Thanks so much for your feedback, Ermelita Pereira. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: I’ve been training with Charli for the last 10 month and really happy with my progress. Lost all my confidence in the gym as a mum of 2 but slowly I got better. My tailored programmed enabled me to shed the baby weight and my core strength has improved significantly. Seeing muscle definitions now in my 30s gives me a real boost. Charli showed me the possibilities that can happen in a short time, my mental health has improved and I can’t wait to see more of my transformation.
Fantastic experience: Gym is really nice and the staff here are very friendly
Fantastic experience: The gym group is a great experience everyone is very friendly and helpful both trainers like Charlie and people in general.
Positive experience: I've been using The Gym Group Colindale for a few years now. It's very close to where I live. Has enough equipment that you can work with. I recommend having trainer as your boxing coach. He is very knowledgeable and will definitely challenge you!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: This gym is pretty good, Charley is very friendly and welcoming. And i recommend this gym.
Fantastic experience: Been coming to this gym for just under a year now and I’ve never had an issue with plenty of equipment at hand. Big shout out to the PT Charlie too, always there when I’m need of assistance.
Fantastic experience: PT Ayad is great, very helpful great at teaching different fighting styles. Gym is good value for money!
Positive experience: A star for Laurence and Charli and one more for price point. Other trainers barely look enthusiastic to be there when teaching group classes, which is of putting if you're new to the gym. Classes are cancelled but you only finding out when you get to the gym. Staples corner is cleaner, more approachable staff, and acheive the 'community' feel. A more inviting space to build knowledge to gain an effective workout.
Thanks so much for your feedback, Olivia Moore. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Colindale is made aware of your thoughts.
Fantastic experience: Love training at Colindale! Management Syson is so helpful! Always at hand if needed! My trainer Laurence is great! I enjoy my boxing sessions with him and seen great results! Definitely recommend!
Fantastic experience: I’ve been working out with Charli for a couple of weeks now and have been so pleased with the friendly, professional and approachable methods used by Charli. She is extremely informative about nutrition and very supportive during exercises and approaching new activities. If you’re looking for a PT, I would highly recommend Charli!
Fantastic experience: Sysons the best manager ! Really cares about the team and members
Positive experience: Good atmosphere to workout and overall good to be there. Charley is my favourite coach, when I ask about my doubts without any complication she will clear all. Love from India
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: This gym has really improved since Sison has come onboard as manager, his staff are really knowledgeable and the classes are great. The PTs that have stood out to me is Lawrence and Sherry they go above and beyond and manages the gym confidently. This place really brightens up my day!
Fantastic experience: Good gym and Pt trainer Charlie is really helpful
Fantastic experience: Charlie approached me today whilst I was on the stair master to ask how I'm doing and check in on me, which I really appreciated as I found this welcoming. And so for that reason I'm happy to leave a review for my positive experience at the gym today. Nice to meet you today.
Fantastic experience: Wonderful staff, great gym. Looking forward to summer 2024!
Fantastic experience: Great gym, staff were very helpful with enquiries
Fantastic experience: A1 fitness he’s very good personal trainer and clean
Fantastic experience: fantastic experience in the Friday Flexi-stretch class with Alan.
Fantastic experience: Good space, pleasant staff and overall good gym community in here! 5*
Fantastic experience: Charli, who teaches some classes, really takes the place from a tired old gym to a friendly supportive space to work out.
Fantastic experience: Excellent gym I’ve been coming to gym for a year the staff are amazing especially Yaz & Laurence are both amazing they’ve been at the gym for a long time and are both very approachable,helpful definitely recommend as a PT.
Fantastic experience: A1.fitness Colindale super friendly and professional personal trainer, am seeing amazing results
Fantastic experience: Couldn't be more pleased with Sherry, her motivation to help me transform my body into the desired form has truly impacted my lifestyle. I'm grateful, Sherry.✨
Positive experience: Fairly well laid out gym and not to busy when I usually go (7-9). More than enough equipment in my opinion but could benefit from wipes in different areas to wipe down equipment and proper ventilation as it can get smelly in some areas
Thanks so much for your feedback, Alex Mcbean. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Colindale is made aware of your thoughts.
Positive experience: Good basic gym with mostly complete equipment, clean toilets and shower. Worth the price.
Thanks so much for your feedback, Dawn Mirafuentes. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Colindale is made aware of your thoughts.
Negative experience: I've been going to TheGym for about 6 months, some days are great! Other times people are leaving weight plates and dumbells all over the place and equipment all over the cable machines, also some people hog the equipment and it feels like they do not want to share equipment that they do not own and when asked if you can 'jump set' they get aggressive. If people improved their behavior, put weights back in their place, kept the gym clean and the gym would be a nicer place but at the moment it' seems like it's the culture of Thegym and it has to change
Hi there, thank you for your feedback.
Negative experience: Wanted to join for the heavy bag so i could train with my gf. But they took away the bag. They have a lot of equipment, but just randomly taking it away is just a slap on the face of people who joined the gym to use it. The mens lockers are all broken as well. Finind one thay can be locked is hard. Don't bring stuff you will regret losing.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Colindale is made aware of your thoughts.
Negative experience: Today first time to go to Gym in Colindale. And I couldn’t get inside. One of the staff lady came up to me. And she said to me “you don’t have a patient.I'm very busy ?” Even I didn’t say anything. She didn’t want to help me, she didn’t want to do anything. She was just drinking energy drinks. And she told other person. I’m really busy today. Very stress!!!!! I think she’s not deserve working that place!!! Stuff means who have to help for customer. I really don’t like Colindale Gym. My Gym is usually in Kingsbury. And stuff are all nice and kind.
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Negative experience: Worst experience I have ever had. Avoid at all costs. Staff and head office are incompetent (even that is putting it mildely).
Hello R K, So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Fantastic experience: The gym has plenty of equipment and very friendly staff - great place, I love the classes.
Fantastic experience: Staff and management are very helpful. You find all the equipments you need to have a good workout.
Fantastic experience: Very good gym. Friendly staff. I liked Anita's Flexi stretch class.
Negative experience: Let me fix it: " Due to lack of management"
Hello ver flucht, So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Fantastic experience: So spacious! Love the two floors, friendly staff
Fantastic experience: Gym is 24 hours which is great. Has a lot of machines to help target different muscles as well as good open space for workouts. Laurence one of the PTs is very helpful and friendly, they sometimes offer protein bars or electrolyte drinks to have during your workout which is generous of them to do.
Negative experience: Gym is alright. Staff are friendly. The thing that ruins this gym and made me leave is the amount of annoying kids. These kids really shouldn’t be there crowding up the machines. I’ve had arguments because they just lack common sense and are inconsiderate.
Thanks so much for your feedback, lucas marques. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. Thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Colindale is made aware of your thoughts.
Fantastic experience: Amazing place with decent equipment. Saff ae very friendly and helpful. A full accompaniment of classes. App is open all hours. Excellent.
Negative experience: Im confused , is it a boxing club or gym . I wont recommend this gym to any one as it always crowded ,noisy with boxing for some reason no place to basic work out no yoga mat and no one is there to take care of place
Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Great place to workout and pocket friendly, huge space with a lot a equipments
Negative experience: Changing rooms are like school locker rooms. Toilet constantly stuffed with paper. Kids clearly younger than 16 in the gym, in fact it's mostly teens here. No-one smiles - the young men got that boring London attitude face on, really dull. Very quiet asides the pointless changing room preening, and kids shouting "Oi!" at each other then giggling like Beavis and Butthead. Avoid if you are in any way serious about gym. Its a gym for kids - literally.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: Good gym, it has all the equipment you need.
Negative experience: Why am I paying £4 a month for water when the machine always broken, there no option to even cancel this service, pure extortion!
Hi there, thank you for your feedback. We are sorry to hear that the Yanga Water machine is not working. We will have this raised with the team on site in order to have this fixed. We allow members to cancel their Yanga Water add-on via their members area. Please contact us on [email protected] if you require assistance.
Negative experience: i just visited the gym once, and i decided go for a second time to make sure that i will cancel my subscription. no age control at all. i saw people use the same pass downstair seems a kinder garden, with so many kids standing infront the machines without using them, just chatting with each other. maybe an inspection shouldnt be a bad idea.
Thanks so much for your feedback, nuno silva. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group London Colindale is made aware of your thoughts.
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