Spennymoor Leisure Centre

Information about Spennymoor Leisure Centre
Opening hours
- sunday: 7h-17h
- monday: 6:30-21:30
- tuesday: 6:30-21:30
- wednesday: 6:30-21:30
- thursday: 6:30-21:30
- friday: 6:30-21:30
- saturday: 7h-17h
Our comment from FitFit UK about Spennymoor Leisure Centre:
Spennymoor Leisure Centre is a fantastic destination for families and sports enthusiasts alike, offering a range of excellent facilities and activities. Visitors have praised the centre for its cleanliness, friendly staff, and fun swimming environment, especially the wave machine and slides which are a hit with children. Many guests have had a lovely time, enjoying the amateur boxing shows and various sports activities available.
However, there are some areas that require attention. Several users have reported issues with the booking system for the pool, as well as long wait times and a lack of communication regarding swimming sessions. It appears that improvements could be made to enhance customer service experiences, particularly at the front desk.
Overall, Spennymoor Leisure Centre is well-loved for its variety of activities and welcoming atmosphere, making it a great choice for family outings.
Spennymoor Leisure Centre: Opinions
Positive experience: Nice in building
Fantastic experience: Attended a barac amateur radio rally on behalf of Wears radio club and gb3ts repeater
Positive experience: Decent swimming baths, the kids loved it.
Fantastic experience: Lovely place for families,
Negative experience: Spennymoor Leisure centre please sort your booking system out for the pool, I tried ringing to check on pool opening times rang and rang no answer, on line booking not available so just turned up to be told pool full can't book only way is to just turn up. The receptionist so upset as she had to turn so many children away and too busy to answer phone, spoke to 2 other families that had the same experience needs sorting out
Fantastic experience: Had the best time at Spennymoor leisure centre it was amazingly fun
Negative experience: The man on the front desk of the leisure section was just rude and uninterested , had to drag the information out of him. asked a simple question and was speaking to me like i was an idiot. wanted to sign up for the gym and swimming membership but i’ve joined one gym instead.
Fantastic experience: Excellent facilities, staff friendly and helpful
Fantastic experience: Joined the library easily and will go swimming here again once the pool refurb is done.
Fantastic experience: Staff were very friendly, polite and came across as very knowledgeable. Even asked if I preferred a specific locker when giving me the key. Gym staff ate there if you need them and always say hello or good morning if they pass you.
Negative experience: Very disappointed however the transgender loo was very clean.
Fantastic experience: Having the library in the centre is a great asset
Fantastic experience: Attended a recent,excellent, amateur boxing show, that was well organised by the host club. Fantastic hospitality.
Fantastic experience: Great staff especially good service from Michelle she is a credit to DCC Warm and welcoming and a fantastic smile
Fantastic experience: It is what it says on the tin. Multiple sports available,inc boxing and other things
Positive experience: The library doesn't smell of chlorine
Fantastic experience: Spennymoor leisure centre is fantastic great place amazing staff
Fantastic experience: Always friendly staff, very well maintained and cleaned. Daughter loves the waves machine and slide.
Fantastic experience: Hdbc
Fantastic experience: Excellent
Positive experience: There is building work ongoing but the combination of leisure centre and library is really nice. Once completed it looks like it will be amazing.
Fantastic experience: 2 lovely, friendly, helpful ladies on reception . Was our first time here and they were brilliant. The kids loved the wave machine and the slide. Will come again
Fantastic experience: Nice pool with water slide and waves. Good for fun activity but not big enough to do any serious swimming. Plenty of lifeguards around and clean
Fantastic experience: Fab sports hall, easy access and parking
Fantastic experience: Just had my grandson swimming on his weekly session.I always find the staff more than helpful and are always polite.Paul the swimming instructor has a very calm and upstanding attitude to all the children he teaches.And his explanations and demonstrations of each element is perfect.
Fantastic experience: Lots to do there buy not for little ones
Positive experience: Some days the water seems cold could've me though.
Fantastic experience: Great leisure centre with pink gym. Clean, nice staff
Fantastic experience: Kid's loved it and it was cheap to swim 2 adults and 4 children cost £18.00 and a £1.00 for the locker
Negative experience: Unfortunately not a great experience. On the reception, I was told visitors get a minimum of 50 minutes as the 'timer' goes when the last band goes out for that session. I guess I must have been that last person as all I got was 40 minutes in the pool. Waves happened twice during the session, which was a bit of a let down as expected more often. Water was dirty, full of bits and cloudy. Showers are open to the whole pool area, so no privacy.
Negative experience: Appalling rudeness towards a elderly women yesterday reception staff should be ashamed never going there again for anything
Fantastic experience: The two members of staff at reception this morning (30th July) were fantastic. They offered excellent customer service and were so helpful. The kids really enjoyed the pool and slide. We'll definitely be back
Positive experience: Nice pool for smaller children
Fantastic experience: Took my grandson to his friends birthday party. Very well organised. Lovely bouncy castles for the 7 year old to play on.
Fantastic experience: The kids love the slide and wave machine. The times for kids swims are a bit too late finishing at 7.30. It’s an hour but you spend up to 20 mins getting in and changed as they won’t let you in to change ready for the 6.30 session. Staff are pleasant and pool is clean. Will go back again.
Fantastic experience: Had a couple of Boxers on an Amateur Boxing Show. Great Venue.
Fantastic experience: Very good for some fun swimming, I would visit other places if your looking for lane swimming etc. The wave machine is great fun and my daughter loved the waterslide. If you want to get in quick then you need to get there early, we got our ticket at 10am for the 11am start and by the time we went back to the leisure center there was a massive queue. when its busy expect a wait time of at least an hour. While we visited there was an incident with another swimmer, the pool staff were quick to get everyone out of the pool and help the person struggling to breath.
Negative experience: All the pool staff are so miserable. I understand its a boring job standing around doing absolutely nothing all day but a smile and a bit of positive customer interaction isn't hard. Some much needed training is required.
Fantastic experience: Excellent pool. Amazing staff.
Positive experience: A good gym with bunch of other activities to do
Fantastic experience: Had to transfer to Spenny due to our amazing instructor being incapacitated for just over a year. All the instructors are fantastic. Nigel - spinning is an amazing instructor. Extremely organised, motivational. He always has a different routine and music so the class just flies past. You never stop all way through till the end, non of these press ups rubbish to fill time in. Worth getting out of bed early and travelling from Bishop for. Alan - Tai Chi and now the most amazing Yoga class. Excellent teacher! As is Jenny. Love all these classes!!!!
Fantastic experience: Great gym, plenty of equipment, and excellent classes. Great bunch of staff always helpful.
Negative experience: Do not use hot drink machine in reception as it steals your money
Fantastic experience: Friendly staff. Love the baby swim and toddler time that runs on a Wednesday and Friday 10.00 till 11.30
Fantastic experience: Always clean and the staff are friendly and they have toddler groups
Positive experience: The "pink gym" is fantastic for parties. The staff are well trained to engage with the kids and keep them entertained whilst the parents can sit and observe from the seats in the upper area. There's refreshment vending machines available that are reasonably priced (around £1 for a chocolate bar.
Negative experience: Never been in a swimming pool like it. The attendants treat virtually everyone like they can't swim. Don't do this don't that... It's not even a deep pool..Will never return to this swimming pool again.
Negative experience: Very unorganised with long waiting times for swimming 50 minutes.. Staff unhelpful, inefficient and poor standard of professionalism.. With today's technology this leisure centre still in the 70s..
Negative experience: So much inconvenience and the receptionist was ignorant and aragont honestly my family having to wait 1 hour for 1 singular session and I am sick of the unruly behaviour of the workers I hope next time you have a good system to keep people's places secure and guaranteed this has wasted precious time and I might as well go to a private pool to make sure that I have the best possible experience for swimming -nthanda aged 10 thank you for your time
Fantastic experience: Pink gym is fantastic for children. Lots of toys out for them to play with. Foam pits and inflatables. Never seems overcrowded. Great fun !
Fantastic experience: A brilliant place to relax. Gym, swimming, yoga, taichi etc.
Negative experience: The lifeguards judge because of size, they wouldn't let my children to swim to the bottom of the pool horrible! They need better lifeguards they are really lazy and look like they don't want to do any work. Never would go back. All they say is "If we think they can't swim they are not going to". If you are bringing your kids 10 or under they are not going to let your kids go to the deep end even though it is such a small pool . Wouldn't recommend and such a waste of money and time.
Positive experience: Excellent for swimming lessons from youngest to early teens
Fantastic experience: Brilliant place our little princess loves it going swimming staff are friendly and helpful
Positive experience: The only thing that let's it down is the fact there's no cafe, only vending machines. The staff I've met have been excellent.
Positive experience: Really fun swimming baths for kids, my only reason for 3 stars is the changing facilities were cold, it wasn't an area you could comfortably wash after swimming etc. Amazing pool though with waves, slides, small splash area for tiny tots.
Negative experience: Pool has totally different opening times, and cueing system is rubbish
Fantastic experience: Had a tough Aqua fit sesh this am. Got the heart pumping. Great centre and friendly staff
Fantastic experience: Been 3 times in the school holidays, when I first arrived I was 2 early, lady gv me tickets so I could get a swim, when I actually saw the amount of people I panicked as one child has anxiety but I hv to say it was runn to military prosion, there was no dramas, no angry customers just really well organised, so thankyou, wel be bk
Fantastic experience: Cheap as chips. Kids get in free with thrive card you apply online. Only 4.20 for adults. Wave machine and slide. Fun day even when full.
Fantastic experience: I love swimming here every Saturday they have wave machine and a slide always clean plenty of changing rooms and lockers
Fantastic experience: Take the the kis every weeks have dun years now the only swimming baths that I know of that has slides waves nd very clean
Negative experience: Parking for this place is a joke. No surprise with it being a county council property they are useless. It needs sorting now.
Positive experience: Good clean centre Car parking good.
Positive experience: It is good and they let you use the toilet friendly staff
Fantastic experience: Pink gym is great all the staff are fantastic always smiling from the receptionist to the teachers and the equipment is always clean. The swimming pool is lovely for a family swim the weekends tend to be busier sometimes the pool is a little chilly but kids don't mind after they've been in for a few mins.
Positive experience: It's a good gym when they fix the machines
Fantastic experience: Its good for kids or if your with them its small but has a slide
Positive experience: Went to splash and slides. Kids loved it. Pool is clean and well attended by life guards. Only critisism is Session only lasts an hour and tickets on sale only once that hour starts so you lose a few minites.
Fantastic experience: Really lovely leisure centre and pool. Reasonably priced amd extremely clean. Daughter loved the waves and the gradual pool is perfect for little ones. We had a brilliant time, will definitely be returning!
Positive experience: Not bad. A shame the cafe is no longer open
Positive experience: Good value for money but would have liked the waves on more for the kids
Negative experience: The most poorly ran, godawful place. Basically kept to keep council workers in jobs instead of serving the community
Fantastic experience: I've visited a couple of times within the last month and I've been impressed with how clean and spacious the place is. I haven't used the pool or changing rooms, but the areas down towards the Pink Gym and Alpine Room have been great.
Positive experience: Very clean and helpful staff only bad side is the cafe shut at moment
Fantastic experience: Only use swimming pool but its brilliant. Lovely friendly staff. Nice atmosphere. Love it
Fantastic experience: Granddaughters swimming lessons are here very nice place, instructors have time for the pupils.
Positive experience: Good pool with wave machine and great kids area.
Negative experience: Worst leisure centre, reception very unprofessionalwaited two hours after being told we can go in, in a hour then half an hour twice. DON’T RECOMMENDED
Positive experience: Went to pink gym with a 2yr old and had a great time. Cafe upstairs clean with reasonable prices. Free Car parking.
Positive experience: Watching grandson having his swimming lesson.very quiet not the biggest of pools .but I suppose adequate, not on par with bishop auckland pool but suppose bishop has more residents
Fantastic experience: Really good leisure centre. There's loads to do there
Fantastic experience: I joined the gym and its top of the range machines id highly recommend
Positive experience: Good variety of leisure activities. Easy parking facilities.
Fantastic experience: Very clean, well presented and easy to navigate round although the car park is quite small though.
Positive experience: Pool is spot on. Clean and tidy if not a little cold lol.... Can't really ask for too much more than that!
Fantastic experience: Went for children's activities.Really good and good swimming pool.
Fantastic experience: Excellent pool facilities, wave machine and slide are fun
Positive experience: Great disabled swim session on a Sunday afternoon.. helpful staff
Fantastic experience: The staff are very friendly and helpful
Fantastic experience: Great pool time it just right an you get just a little bit extra time
Fantastic experience: Still had a good time but disappointed that the slide wasn't on
Fantastic experience: Took the girls for a fun swim in the wave pool. It was busy so there was a big queue to get in, but it was very orderly and very well managed by the lady pre-organising us ready for when we got inside. We'd never been before, and she was very helpful answering my questions and explained how it all worked etc. Girls enjoyed it so much they wanted to go back the next day!
Fantastic experience: Fantastic day out, lovely pool with great slide, very clean and well organised. Will be back.
Negative experience: Visited for Family Session and was prepared for it to be busy as it was school holidays however once you got in the actual building the place, including foyer was packed and there was a long wait to go in the changing rooms. Viewing area extremely crowded with people shouting over to people in the pool. No social distancing measures at all. Wave machine not in use at all during our visit. One lifeguard barely looked at the pool and was more interested in watching her colleagues.
Positive experience: After being disappointed with the set up a Freeman Quays leisure centre me and the kids went to speenymoor leisure centre. The session didn't last very long (about 50 mins) but the kids love the wave machine and slide and enjoyed every minute
Positive experience: Went swimming today.very clean amd tidy.kids enjoyed the waves and slide
Fantastic experience: Fantastic family day in the swimming pool, helpful and friendly staff, would recommend to a friend
Negative experience: Bad communication saying pool was open, to get there to be told only lessons on, and to come back at 12.30, on returning told there is and hour and half wait to get in for a swim. Try telling that to a 4yr old child
Fantastic experience: Swimming lessons & entering the baths were well organised
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