3Tribes: Spin|Bootcamp|Barre|Reformer
Information about 3Tribes: Spin|Bootcamp|Barre|Reformer
Opening hours
- sunday: 7h-14h
- monday: 6h-21h
- tuesday: 6h-21h
- wednesday: 6h-21h
- thursday: 6h-21h
- friday: 6h-21h
- saturday: 7h-14h
Our comment from FitFit UK about 3Tribes: Spin|Bootcamp|Barre|Reformer:
Welcome to 3Tribes, a premier fitness center located in London, United Kingdom, offering an exceptional range of classes including Spin, Bootcamp, Barre, and Reformer. Renowned for having the best instructors in London, our team is dedicated to providing a supportive and energetic environment for all fitness levels.
Many members have highlighted the friendly atmosphere and motivating instructors who focus on individual care during classes. Whether it's the Warrior class or the Rider sessions, participants often leave feeling rejuvenated and excited about their fitness journey.
However, we acknowledge some areas for improvement, particularly regarding customer service and facility maintenance. There have been reports of issues such as lack of hot water in the showers and unclean mats, which we are actively addressing. We appreciate the feedback from our members and are committed to enhancing our service and facilities.
Overall, 3Tribes is loved for its great classes, knowledgeable staff, and vibrant community. Join us and discover why 3Tribes is becoming a favorite among fitness enthusiasts in the city!
Services, Machines and Guided Classes
3Tribes: Spin|Bootcamp|Barre|Reformer: Opinions
Fantastic experience: The best instructors in London
Fantastic experience: Great studio and classes!
Thankyou Madeline!
Fantastic experience: My Saturday ritual is coming to do the Warrior class. Class is great, instructors are full of energy and all the staff are super nice and helpful. Love this place!
Thank you Justin!
Negative experience: Absolutely appealing customer service! After a class I wanted to take a shower as is my right, I jump in all good at first then nothing but cold water I ask a lady in the changing room to ho tell them there is no hot water and I wait naked and cold for an update from the staff ...who couldn't care less After a while with shampoo in my hair I step out in my towel to go see what the hell is happening just for me to find a staff member in the changing room too busy with the towels to give the person waiting any updates !!! And when I asked all they said was "oh it happens with so many classes " it happens !!! It happens !!! And you never thought to fix it or at least put an effing sign ?? Or is that too much to ask !!! No communication no customer care no apologies!!!! To hell with you !!! I can't even get a refund for the classes I already paid for ! This is the first and last time I try to shower there and after my last paid class I am never coming back !!! Too many better places that actually care about customers I also took 2 classes so far and in neither did the instructor show any individual care to anyone or any single posture correction
Hi Houda, we are really sorry to hear you had a bad experience with us. If you send us an email to [email protected] we would happily process a refund for you and credit you with a complimentary class to come back and try us again. Please know this is not the experience we aim to provide and would like to make it up to you. Warm wishes, The 3Tribes team
Fantastic experience: Nice place, very humid tho so be prepared to sweat a bucket. Instructor also seemed like he really cared about beginners. Felt like a friendly environment ♀️
Thank you Danielle for the lovely review!
Fantastic experience: Friday Rider classes with Louise set me up for the weekend. Louise is an incredible instructor.
Thankyou Paul!! I will pass your review onto her!
Fantastic experience: Honestly such a good facility. I do the Rider classes and the environment the instructors create is top tier. Amelia is unreal and such a friendly instructor. Nice clean changing rooms and showers, can’t recommend enough :)
Thankyou Rishab!! I will pass on your compliment to Amelia.
Negative experience: I was made to feel really unwelcome by the receptionist on my first visit here. I had left my water bottle at home by accident and asked if I could get some water ahead of the class. The lady at reception said they only sell coconut water (which seems really odd as that doesn't hydrate you) so I asked if I could get tap water instead, and she said that they don't provide that. Funny that they brand themselves as a high end studio and then don't even have water facilities or sell water bottles? It's a shame as I did end up enjoying the Warrior class and the instructor was great, but the whole experience was ruined by my thirst and the rudeness of the reception staff. Will not be coming back again.
Hi Leah, we are really sorry to hear you had a bad experience. We are trialling going without selling plastic bottles, but that should not mean you go without water to hydrate. If you send us an email to [email protected] we would happily add a credit to your account by way of apology. Sorry again that you had a bad experience. We'll look into what happened so it doesn't happen again.
Fantastic experience: Lou’s Rider class is amazing. I went with someone who’d never been to a spin class before and they made so much effort to ensure he understood the instructions. The whole atmosphere they bring to the room is lovely.
Thankyou Ruby! We'll pass the feedback to Lou!
Fantastic experience: Rosie has the best spin classes! Always had the perfect music and is as equally motivating and educational. I’ve only been to a few classes and my form has improved so much - the best!
Thankyou Libby! We will let Rosie know your lovely feedback. Glad you are enjoying!
Fantastic experience: I can’t get enough of this place and I am particularly obsessed with Lou and their spin classes. Their energy is unmatched and taste in music is impeccable . They always care so deeply for everyone in the room, making sure each person is comfortable/supported at all times without being over the top. I truly haven’t seen anything like it before at a studio and it makes such a difference to the experience. They have me LOVING working out and for that I am so grateful. A true gem .
Fantastic experience: I'm really loving it! In a middle of completing the offer pack of 15 days for £40 and I am hooked up. I wish monthly membership was at least slightly lower though... highly recommended to anybody who can afford it!
Hi B K Thankyou for the 5 star review. Glad you are loving the classes. We have an offer on at the moment for 9 classes for £95 a month. If you ask at reception they can explain. Have a lovely day!
Fantastic experience: Great classes
Thank you Jacqueline for the review!
Fantastic experience: Love their rider classes! The staff and instructors are amazing. Clean gym and the latest equipment
Fantastic experience: The trainers are all fun and professional. The facilities are excellent and they spent time and effort over the pandemic to improve the space whilst keeping up great online classes. Through these confusing lockdown times their communication with members has been excellent. It’s been so great to be back in class with the trainers because no matter how well I’m you think you’ve kept up over lockdown, it can’t compete with the workout you get with them in person! Try it out!
Thank you so much Caroline! You're an important part of the community
Fantastic experience: The staff are lovely and the classes are great!
Thankyou Ingrid!!
Fantastic experience: Great classes, hard but friendly.
Fantastic experience: I've recently had a baby and was unable to keep up with my fitness throughout pregnancy due to sickness. However, I had been told that the hot yoga classes were brilliant, so I tried it out. I was quite worried for my first class as my fitness isn't what it used to be but I'm so glad I went. The teacher was brilliant, she spent time explaining the techniques (something which I didn't have previously from another gym studio) which was a huge tick in my box. All staff I saw welcomed me which is lovely. Overall, a brilliant experience and cannot wait to attend another class. I may even try another class.
Fantastic experience: Really enjoyed the experience, very knowledgeable staff, would definitely recommend.
Negative experience: I have recently discovered 3Tribes Borough. In spite of no air con in the barre studio, always manky mats that no one cleans, tiny changing room, a steep price tag, the amazing instructors, like Tori and Stephane, made the classes absolutely worth every penny (alas, looks like neither will teach here any more). A note to the management: you price yourself as a boutique high-end studio, yet there are no disinfectant sprays and cleaning towels in the studio for those of us who want to exercise on a clean mat, rather than on the one where someone has just sweated before. Not to mention, we are not really supposed to clean before ourselves. Also, a few times there’s been a lady doing barre class with a disturbing eczema situation on her feet (wearing no socks, peeling her infected skin on the mat). It’s scandalous that the mats are not cleaned after each class, especially when we have cases such as that. Very disappointed. Looking to finish the current membership cycle and find a better studio.
Hello Talia, I am very sorry to hear this has been your experience so far. We pride ourselves on a top client experience and really value feedback. Please email [email protected] so we can discuss further. Many Thanks, The Management Team.
Negative experience: Firstly, I have been using the studio for years and have spent thousands in memberships and passes. The teachers at the studio are amazing! Which is probably why I've put up with the shockingly poor membership management. I won't go into the boring details of doubling billings, classes being used that weren't used and emails from staff that make no sense when trying to resolve. The mens change room is the size of a closet and has no ventilation which means your hot class carries on while you shower and get dressed. One would expect a bit more as it's not exactly a cheap place to do yoga. I don't believe my expectations are that lofty but the place is going down hill. Brilliant teachers, great classes unfortunately the studio is let down but it's lack of client service.
Good Afternoon, I am very sorry to hear you are having this experience. We pride ourselves on a top client experience and service. We really value feedback and are always looking to improve where we can. Please email [email protected] so we can discuss further.
Fantastic experience: Amazing floatation Tank experience! The staff were so helpful and lovely. The studio is clean and I felt so so relaxed after the float! You have to try it! Highly recommend. X
Fantastic experience: Great studio, friendly staff and amazing classes. Highly recommend!
Fantastic experience: Highly recommend, professional staff and fun classes.
Fantastic experience: So lovely! Fresh, trendy, clean. Great teacher, atmosphere and music :) new fav yoga / pilates place!
Thanks for your lovely review! :) 3Tribes. x
Fantastic experience: Everything fabulous, i cannot recommend more highly
Hi Sara, thankyou for the fab review!!
Fantastic experience: The best hot yoga studio in North London, soon to be London! (can't wait to visit the new Borough studio!) There's a very special culture here and the teachers are amazing. I have been to a lot of yoga studios in London and many other cities and the staff working here are some of the most knowledgeable and friendliest. Great Yoga, Great Team!
Thanks for such a lovely review Sam! See you soon. 3Tribes. x
Negative experience: Signed up for a session that was cancelled at short notice with no explanation. Won’t bother again.
Hello, Really sorry to hear about this. Could you provide me with the name that's linked to your account & we can take a further look in to what has happened here. 3Tribes. x
Fantastic experience: Does the Ashanti tribe go here?
Hello! We are inclusive all of ethnic groups & beliefs. 3Tribes. x
Fantastic experience: Great classes, Great instructors and great atmosphere!
Thankyou Eleni! Glad you are enjoying
Fantastic experience: Wonderful place! Great instructors, beautiful facilities, great vibes.
Such a lovely comment. Much appreciated! 3Tribes. x
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