Total Fitness Teesside

Fantastic experience: What can I say such a fantastic gym. Staff all so so friendly and helpful. The swimming lessons are just fantastic. If your looking for swimming lessons for your children this is the place such amazing staff and lessons.

Negative experience: Charged after contract ended. I want to share my difficult experience to hopefully save others from going through the same. I battled five recurrent UTIs and five rounds of antibiotics. It left me with severe gut issues. I had no choice but to keep paying for the full one year contract despite being unable to use the gym 90% of the time. I was so relieved when it ended only to discover I had been automatically renewed and charged another £95 without my knowledge. When I reached out to Total Fitness, my email was ignored. Please be careful when signing up. A staff member signed me up, but didn't warn me. Read the terms and conditions carefully. You will be automatically renewed unless you give them 30 days notice.

Negative experience: Used to be quite decent but deteriorating fast. Everyone is leaving. They have a fantastic air conditioning set up, but it seems set to about 21c heating for the two staff. Huge area near the dumbbells but just 5 benches - why skimp on stuff like that. Usual awful playlist. It's a real pity.

Fantastic experience: Really liked the place! Lara gave a really informative tour of the facilities including the gym (yes she convinced me ) and I did workout on the bikes for 30mins! Spotless as you’d expect from a top chain and all spa facilities were well kept and maintained including the huge changing room. Loved the amazing hot pool and its invigorating but relaxing jet streams, so didn’t get time in the steam room, sauna or the 50/50 room! Nice cafe and drinking water on tap! Hope to be back soon for membership well worth the £55/month for a frequent getaway from the hustle and bustle.

Fantastic experience: Swimming lessons with Hayley have been brilliant for the past 12 months, our daughter is now comfortable in the water and thoroughly enjoys every swimming lesson. Hope to see Hayley back in the pool soon.

Negative experience: Me in total fitness, check your Google search mate I didn't even go in to use the vending machines but soooooo many people driving up in great big gas guzzling cars to the spend 30 minutes on a tread mill or exercise bike and they don't even see the irony. Love it

Positive experience: Could do with another couple of cable machines but overall great gym. Hopefully become a 24/7 hr gym

Fantastic experience: Fully equipped gym, clean and friendly

Positive experience: It's near where I live. Plenty of equipment, good facilities. Just don't go in January/February if you seriously want to train/keep fit

Positive experience: Great gym. I usually go for the last hour or two before they close and I almost never have trouble finding available equipment. Pool is awesome and well kept. Opening hours could be better. Lots of competition from 24/7 gyms locally

Fantastic experience: Been attending the baby swimming lessons since the start of the year and my little girl has gone from hating being in the pool to loving it. She has came on so much in such a short time due to Hayley and her teaching, she makes the lessons fun and there’s a different theme every week. Thank you Hayley for all your help. Changing rooms and pool are always clean the rest of the staff are also always very friendly and always say hello.

Fantastic experience: We access the Baby Swimming Lessons with Hayley. My grandson is one and has attended since 8 weeks old. Hayley has been brilliant with him, bringing out his confidence. And great tips for parents / grandparents on how best to support little ones in the water. Hayley herself is lovely, really friendly and cheerful all the time. We look forward to the lessons. Shout out to one of the lifeguards too, I think his name is Kumar, brilliant with the kids, always there with a smile and a wave.

Fantastic experience: My granddaughter who is 2 comes to baby swim with Hayley . She has come on so well now swimming with just a woggle and no longer holding on to me. She really loves her class

Negative experience: Tried to cancel my membership because of I'll health staff not helpful at all

Negative experience: Bits of the gym equipment are dated, very busy at peak times and why on earth is there so much chlorine in the jacuzzi??? It makes your eyes sting, few people said it too.

Positive experience: Good facilities, but very dated with equipment out of date. The pool, sauna and steam room area, is the best part.

Fantastic experience: Here for my granddaughter's swimming lesson which she enjoyed enormously. Very good swim coach.

Positive experience: There's plenty of machines so you don't need to wait for long, the changing rooms are big and clean. The main pool could be a little warmer. The jet pool is great though

Fantastic experience: Lovely clean something for everyone

Negative experience: As a member, I would have like a friend who is visiting to have access to the pool for one session during their visit. May I suggest the head office of Total Fitness, as a good will gesture consider a limited number of yearly friends of members passes / tickets which will cost less than the current £20. pound day pass.

Negative experience: No membership prices, no join! Bad business.

Fantastic experience: love this gym

Fantastic experience: Love it. Best gym in north east. In my opinion anyways. Lovely staff and great choice of classes. The spa bit is unreal an really helps me mentally to wind down x

Positive experience: Great facilities, 3 pools, sauna steam solarium, separate sauna in the changing rooms, never feels really crowded and the upstairs has pretty much every machine you need plus private rooms on the side. Only hang up is the price but you get what you pay for.

Negative experience: My wife has been charged 2 months out of her contract which is actually illegal. We hope they refund us the full 12 month package as this is unacceptable, do not sign up for this gym as they will just keep taking your money even if your contract has ended.

Positive experience: Nice gym. Loads of kit.

Positive experience: Dark in swimming area

Positive experience: Lots of equipment. Ladies only session. Steam room and sauna poolside . Hydrotherapy pool. Lovely and clean with friendly staff

Negative experience: Used to attend years ago and decided to give it another go, booked online for a trial pass to assess it since their refurb. Received a call telling me I had to have a tour first, okay that's fine. But then told I'd have to come a different day in order to actually USE the gym. You can't do this on the same day. Absolutely idiotic waste of time to force people to attend twice. Looking at other gyms instead, great method Total Fitness

Fantastic experience: A major refit on this gym has made a fantastic place to workout. Loads of space and never feeling over busy. Fantastic pool facilities.

Negative experience: I have been member about 10 months also add my twins we trying going for swimming the manger refused us also In second day we been told no lifeguard and kids not happy for 2 attending also I have spoken to manger she's is very rude and absolutely unhappy kids crying Just wanted money £75 in the drain for nothing only upset the kids No respect at all

Positive experience: Great gym and pool, just missing some functional equipment like different sized boxes, hip thrust bench and more mats etc

Negative experience: It's a very good club by comparison. In the area, you have a lot of things to enjoy. I only have a note about the reception staff. Their treatment is almost not good. I especially mention Teesside, because they once paid the bill late and did not let any of my family members into the club, and this is unfair. And the children and alert them that the bill must be paid and not prevented from entering. They are members of the club and pay approximately 150 pounds as an amount for the two members of the family as a whole. Please put good people in the inquiries

Fantastic experience: I would of loved it even more if the ladies room was a bit more private because everyone can still see you from the pool

Fantastic experience: Receptionist Lewis was very helpful and friendly with helping me sign up for membership. Very clean gym, reasonably priced gym.

Negative experience: Poor customer service .. was invited for a trial over the phone and was told to book it online when I got to the reception … surprised how they cba to entertain customers who take time out to visit them

Fantastic experience: Brilliant, the staff are friendly and super welcoming and the gym is huge and plenty of space to park or lock up your bike.

Negative experience: Paid for a month to trial it, 53 plus 20 admin charge. Was told to ring a week before the month was up if I wished to extend or I would be charged an admin fee again if I did decide to go ahead with a yearly membership. Two weeks in decided I prefer to train at home. At the end of the month I paid for i was charged a further month of 53. I wasn't told I was on a month to month I clearly stated I wanted to trial and pay for one month only. Rang admin and was told I was on a monthly contract. Was told they would look into it and get back to me, of course they didn't and 2 weeks has passed hence the 1 star for the awful customer service and the putting me in a contract I didn't want or ask for or was told I was in.

Fantastic experience: Fantastic set up

Fantastic experience: Something for everyone, friendly staff, nice warm pool (swimming is my main activity) nice atmosphere that isn't intimidating and suitable for all abilities.

Fantastic experience: AMAZING you should totally go there

Fantastic experience: Lovely gym to go to, especially if you're new to it! Very spacious, great equipment and lots of classes.

Fantastic experience: Overall, it's pretty good. The locker rooms have plenty of space, and the workout area has plenty of equipment, so I dont usually have to wait to get a workout done. The hot tub/hydrotherapy bath is very relaxing, and other than the occasional low temperature, the sauna is great for recovery. Staff are mostly very friendly and helpful. Just wish it didn't close early on the weekend, but i can understand why it may be set up like that. Have been going for about 3 months.

Negative experience: Went to this gym years ago, wasn't happy about it then but thought I'd give it another go seems it's been so long, sadly the SAME issues remain, the point here to note is they know about the problems just by reading the reviews but they've actively chosen to ignore them, this says alot about the company and its management.

Fantastic experience: Spacious, good facilities- pool, steam, sauna and large jacuzzi

Fantastic experience: Great place, got all you need for fitness.

Fantastic experience: Lovely relaxed atmosphere, no-one bothers you, staff are friendly,

Fantastic experience: Clean tidy and always stuff available to do, best gym we've been too for a reasonable price

Negative experience: Depending on who you speak to the pool temperature has been turned down due to complaints it was too hot or its been broken for months. Neither is acceptable when even teachers won't get in the pool to teach as it's too cold.

Fantastic experience: Best pool in the area.

Fantastic experience: Our happy place

Fantastic experience: Loved it here great gym

Fantastic experience: Pricey but worth it

Fantastic experience: Best gym ever great facilities equipment and classes and great staff well most of them

Positive experience: Great gym friendly staff feel very comfortable here

Fantastic experience: Love it here

Fantastic experience: Easily the best gym in Teesside, the machines are very rarely out of order and are fixed very quickly. Their is plenty of free weights and benches, a lot of running, row and Xtrainer machines along with a running track upstairs. Plenty of classes to book on the app and the staff are really friendly and helpful. The swimming pool area and changing rooms are always kept clean and tidy and I have never seen any trouble. The cafe doesn’t offer a great deal of choice but that’s the only downfall.

Fantastic experience: Good family gym with kids classes. Changing rooms and showers dated, but the rest of the gym is great. Fair priced and good selection of classes, even for kids

Negative experience: Jacuzzi and steam hasn’t worked for over a week, No date has to when it’s back on.

Negative experience: Your free pass is not a free pass I manly need a health facility for swimming there free day pass does not cover swimming although I could look at the pool if I wanted staff did not seem to give a damp about my needs did not seem friendly so I went no further

Negative experience: Nice big unaccessible pool due 60% of total pool space being used by the 9 billion kids in . Load in all places , headphones don't drown out the noise . Expensive compare to other nicer better equipped gyms . Shabby finish , with peeling paint etc in many places . Gym equipment that is the most Billy basic , don't be expecting a TV screen on your bike etc. Hydro pool is nice and normally warm enough 55% ish percent of the time . Overall just go somewhere else unless you have a young family ( it's a leisure centre not a gym )

Negative experience: Gym its not that bad , but quite expensive for 41 £ per month , PT's are basic no complaints there just one old women probably unhappy with her life that acts like a looser and thats all , my advice find another gym loads better then this one and cheaper.

Fantastic experience: Joined here alongside my mum and sister to help me improve my quality of life after a recent diagnosis. We joined online and were contacted within 24 hours to book a free boost session to show us around the gym and give advice on how to best achieve our own personal goal. We had booked in with a guy called Ste. He was really caring and attentive. He listened and gave us some great advice. Honestly he's an absolute credit to the team. I've breifly spoke to several members of staff and they've all been pretty great to be honest. The gym is quite large so when working out you don't feel like your on top of people and you don't feel quite as "on show" as I thought I'd feel. They have lots of classes available and up to date equipment which so far all has been working perfectly. Would recommend this gym too anyone.

Fantastic experience: Amazing staff and faculty. Was shown around by a wonderful man called Luan . He showed me and my wife how to use certain pieces of equipment and what would best suit myself and the mrs goals whilst using this gym . Highly recommended. And thank you again Luan

Positive experience: Great classes. Lovely and friendly staff. There are 3 pools - small pool for kids and aqua classes - big pool for swimming - huge hydrotherapy pool for lots of lovely water blasting and bubbles!

Fantastic experience: Fantastic gym, amazing facilities and lovely colleagues

Positive experience: Good facilities but only open to members; or as part of swimming lessons. Membership is not cheep so this is only really for frequent users

Fantastic experience: Met a great manager named Paul super helpful and polite catering for all my needs

Fantastic experience: Fantastic gym, so inclusive and amazing facilities. They always have kind, efficient staff who are happy to help!

Negative experience: Price is to high for no Sauna or 24/7 access

Positive experience: Great gym but really disappointing customer service, I was advised to take annual membership as it would allow me to freeze membership while away with work. Discovered this was not entirely accurate as membership can only be frozen for whole months, absolutely no use to me as only away for a couple of weeks. Extremely expensive when you factor this in as effectively paying double for 6 months. Great gym unless you work away, although there are cheaper gyms available in the area with comparable facilities

Fantastic experience: Brilliant,everything you'll need and some excellent patrons plus very good staff very disabled friendly,I would thoroughly recommend especially for disabled people being disabled myself get along and enjoy

Fantastic experience: Excellent range of equipment and classes catering for all needs. A superb swimming pool (25m) and a spa pool that is the perfect way to relax. Great staff.

Fantastic experience: Good gym

Fantastic experience: Great place to relax, sauna, several pools, fitness equipment. Lovely staff great place.

Fantastic experience: Friendly staff, fantastic facilities

Fantastic experience: Excellent facilities , and lots of parking spaces

Fantastic experience: best gym in north east highly recommended !!

Fantastic experience: Great 1st swim.there

Positive experience: Great gym but to be competitive they have made the prices too low. As a result of this you get plenty of degenerates join in. A note to management....increase your prices, filter out the chav clients and bring some class to the place.

Fantastic experience: Yes, It's impressive.

Positive experience: Could be better if customer service was reasonable, but unfortunately from reception staff to pool staff they act like important people here to make your stay as unpleasant as possible

Fantastic experience: Great gym, pools, sauna etc. Very good.

Fantastic experience: Staff always very helpful and friendly. Gym is always clean, worth the money due to the amenities they offer.

Fantastic experience: Love going to this gym, many facilities available.

Negative experience: Unfortunately going downhill, been a member here years. But seems very little intention to fix broken equipment and more areas just getting replaced with CrossFit equipment. After renewing and paying the year I sustained an injury and tried to cancel in the first two weeks as the T+Cs say you can, however you have to do this through the app and it just gives you errors. Absolute scam

Fantastic experience: For the price per month its great value. Only downside is that their engineers take ages to fix anything when it breaks.

Fantastic experience: Fantastic hydropool

Negative experience: Careful with the swimming lessons for young kids. Some of the so called teachers are more interested in standing around chatting to one another rather than actually teaching the kids. Kids are just pottering about at one end of the pool for the most of the lesson. Hard to observe this now as we are not even allowed in the building to watch them. Apparently face masks are not sufficient even in an area where people are distanced sufficiently.

Fantastic experience: Great facilities, friendly and helpful staff with a low membership fee. What else can you ask for? I’ve been a member of bannatynes, DW Fitness and the Sporting Lodge and this is by far the best.

Fantastic experience: brilliant facility's and very clean standard staff are really helpful also

Fantastic experience: Nice friendly staff. Great gym got a good selection of free weights.but would be great to see people put weights back where they found them. Brilliant selection of fitness classes. Swimming pool, sauna & hydro pool What more do you want.

Fantastic experience: My granddaughter goes here for nursery..its such a lovely place..she loves it...bless her..staff are so friendly and caring highly recommend it!!!

Fantastic experience: Best gym...simple!

Positive experience: Brilliant gym with lots of equipment meaning you can rarely have to wait around, I've been going for a good year now and the service is incredible, highly recommended for the price!

Positive experience: Pretty much the best value for money if you want to go swimming regularly along with typical cardio exercise. Surprisingly the booking system works better for me as you're more likely to get a chance to use the pool. Rather than like it was in the past where you turn up not knowing if you're going to get in the pool or not. The indoor running circuit is a nice touch and the bus hydra-pool is a nice addition to use before or after using the main pool. The advertising of three pools is a bit misleading because one is used predominantly by younger children/families and the third pool is the aforementioned hydra-pool. But NHS discount is a bonus and discount for additional family members to join makes it that much more appealing. I won't be returning to any of the other gyms I used to go to.

Negative experience: £45 a month and the steam rooms aren't even available?

Positive experience: Their covid checks are good, temperature checked and asked to use sanitiser and stuff around the complex. The facilities are ok, good pool if you like very cold water and their relax pool is good but so much stuff closed like no steam, sauna, cold plunge pool. We didn't try gym but never been to a gym complex and felt so cold coming out. I'm glad it was a free day pass.

Positive experience: Regularly go here, staff are generally friendly and great options of equipment. Women's only section could do with a bit of a lift though

Fantastic experience: I paid off peak for the year it suits me fine coz I work shifts when you work it out for the gym, swimming, different classes it's well worth it the staff are very helpful