Fitness First

Positive experience: Good gym and nice staff. Just a blip on their communication towards the end, as they suddenly closed without emailing people from nearby gyms who show up at this one from time to time (even if this is not their home FF gym).

Positive experience: I've been using this gym for nearly 3 years and overall experience has been good, however recently there has been issues with hot water and now this branch is closing! The main positive are the PT trainers at the gym, specifically Oli who runs brilliant classes, and I will continue to go to her classes at the Bishopsgate branch!

Positive experience: Small gym but never too busy. It’s one of the only fitness first gyms open on Saturday or Sunday and it has all the key equipment you should need. You need a padlock for the lockers and the hot water never seems to be working.

Negative experience: I BEEN TO THIS GYM AND I FOUND OUT MANAGER (OLD LADY BLONDE ONE) WAS SO RUDE AND BIT STRANGE ACTING WITH EVERYONE. SEEMS LIKE SHE DOESN'T WANT ANY CUSTOMER.

Negative experience: No hot water in the showers here for over 3 months. I've no idea how incompetent management has to be to allow this to happen. There are a lot of replies to reviews saying comments have been passed on, but clearly not.

Positive experience: Been coming here a year and have overall had a positive experience. The trainers are great and very friendly. However, it is small, quite dark and also lacks ventilation + showers haven’t been working for months.

Negative experience: I been coming to this GYM more than 3 years. And before management team was so good and polite. Buy now seems to me here very toxic going on. The new management team cannot run the gym smoothly. Especially this two Ladies one called AMBER with glasses one another one blonde from Lithunia both of them says they are manager. How come they became manager? They even don't have any idea about customer service!! Every single day they are fighting with customers plus to new people who wish to join!! I have seen many times most of the customer been attacked from them by racial. I don't want use the racist word but I have to. Because I have seen on my eyes that last month blonde lady manager being o rude to the black guy.thats why Fitness gym loosing customers and its all the time looks empty.

Positive experience: I enjoy fitness first Spitalfields tower despite its pitfalls, aircon, showers, towel service, cleanliness, broken things. The classes are very good - recharge with the amazing Oli or anything with the amazing Oli is worth going to (one of the best PTs in the business too!!!) Yoga is excellent in Thursday evening.

Negative experience: This gym has been in decline for some time now. They very often have issues with either hot water or lack of towels, making it very difficult to shower after your work-out. I do not recommend using if going to work or going out after the gym. Their staff seems to have become less friendly in recent months. They often miss you even leaving as too busy watching their phones with their head down, or are either "chillin" on the sofas and minding their own business. Overall very poor for the caliber of the group.

Fantastic experience: Top notch gym equipment!

Negative experience: Very poor customer service. They reached out to me but never replied my email…

Fantastic experience: Definitely my favorite club. Best people and classes. Shout out to Ramon whose classes and sessions are such a vibe! He’s the best!

Fantastic experience: Such a cool gym. I love the morning classes. Great team and Oli is the BEST.

Negative experience: Took my number for a trial session and have since never stopped sending messages. They have accepted my unsubscribe request multiple times but then continue to pepper me with requests. This must be illegal but there seems to be no way to get them to stop

Fantastic experience: Amazing gym with super friendly staff. Training sessions with Oli has helped me massively to reinvent myself after long time away from cardio.

Fantastic experience: I've been doing PT with Olivia Hickey / Ab Lab Rehab at FF since July 2022. Oli is so knowledgeable, supportive and encouraging. She designs custom workout plans that are tailored to your individual fitness goals. I highly recommend Oli - she is professional, friendly and truly cares about helping her clients. She has amazing energy and is great fun to be around - I love our sessions!! :)

Fantastic experience: That's a really good gym

Fantastic experience: Fantastic gym! The classes are great especially Trax and Shred with Oli - who is a brilliant instructor. Oli's infectious energy and care in making sure you get the most our of your workout, makes her 5 minute burpee challenged almost survivable (!!!!) She is simply fantastic!

Positive experience: Been there 5 times. Once no towels and the other no hot water. Weights are decent but leaves a lot to be desired

Fantastic experience: Did test training there while I was on holiday in London, very nice and friendly staff, good equipment for the usual training and no problems at registration

Fantastic experience: Best gym in the city. Really friendly and knowledgeable staff especially Oli who's an amazing personal trainer.

Fantastic experience: Lovely place for a quick workout with all machines and weights being there

Fantastic experience: Well equipped, not too busy, showers were clean enough, and they do towel service.

Fantastic experience: Great gym, great staff and great location!

Fantastic experience: The facility is great and has everything you need to train every muscle group and the staff are great

Fantastic experience: Been coming to this gym for nearly a year. The staff are amazing and great kit. Highly recommend

Fantastic experience: Very helpful staff, gym spacious and clean

Fantastic experience: Great gym. Great staff. Enjoy the classes everytime.

Fantastic experience: Love the new rearrangement, well grouped and creates much more space on the gym floor

Fantastic experience: Tara is the best the gym is clean and nice staff

Fantastic experience: Been training for years with Nuffields first and then Virgin Active, but I have never seen such a great team. They are all very smily and polite, with a special mention to Oli who is the star of the place. Gym floor seems small but it has all the equipment you might need. Gets very busy late afternoon but it's rather empty in the mornings. A great find and I'm pleased to have joined this gym.

Fantastic experience: Very cosy gym with everything that I need for my workout. Staff is very friendly, especially Olivia who always brings that awesome energy on her sessions. :)

Positive experience: I signed up to this gym as it’s the only gym with a curved treadmill, they have one curved treadmill, and it’s not worked since I arrived over a month ago. The same is true for one of the two assault bikes in the gym. Still not working. And the gym is very small to have broken equipment/ needs new batteries, not to mention you are paying 80 pound a month for this. I have reported issue 3 times. Each time the member of staff says, “we have to just put the complaint into a program and in a few weeks someone will fix them…we know it’s not efficient.” Neither machine has been fixed as of yet. It’s a shame because the staff, trainers and general vibe is really nice.

Fantastic experience: Just wanted to give a shout out to Oli, who’s been helping me regain my confidence, form and stamina through our 1-2-1 sessions! Oli’s enthusiasm is infectious, training knowledge exemplary but, above all, her desire to want to bring positive change to her clients physical and mental fitness is second to none! Also, not forgetting this is a pretty neat gym that I’ve been using on/off for years - and it’s one of my faves ✌

Fantastic experience: I have been training with Oli for less than a year. She is an amazing trainer who will make you realise your true potential and push boundaries. I was averse to gym workouts and now I can't wait to go! She helped me improve my strength, and get really good with bouldering(nothing to V3/V4). I had week ankles, making it hard to hike/boulder and her rehabilitation exercises helped me strengthen them. She understands your goals, makes you work harder towards it and keeps it super fun! PT Instagram: ab.lab.rehab

Fantastic experience: I had a training session here when in London earlier this year, and it was a wonderful experience. The trainer I worked with, Oli, was so friendly and really got my confidence up while also helping me push myself more than I would in a solo workout! She is so knowledgeable and supportive, would 100% recommend her! This gym has a really friendly vibe and knowledgeable staff, definitely one to consider if you're London based.

Fantastic experience: Great atmosphere, friendly and enthusiastic staff and manager

Fantastic experience: Best gym out there with lovely staff & kickass personal trainers. Oli is bringing out the best of me in every session we have, 10/10 would recommend!

Fantastic experience: Great gym that is a little hidden away so it’s never rammed like some of the others. The staff are wonderful. Super friendly and helpful. I’ve been having PT sessions with Oli for over a year now and OMG!!! she is a superstar. She has helped me recover from 2 back injuries, helping me rehab and get strong again. She makes working out fun and pushes me to meet my goals. If you see her around go say hi and transform your fitness journey and life for the better!

Fantastic experience: Absolutely love this place. Well maintained equipments, very advanced gym. The staff and trainers are extremely nice.

Fantastic experience: This fitness first is one of my favourites. The staff here are lovely and always make you feel welcome. The gym has all the equipment you need and the selection of classes that they offer are great.

Fantastic experience: I absolutely love having this as my local gym! Top-notch equipment, always clean and a really well organised space. The staff are amazing, always making me feel welcome and encouraged for my workouts!! There’s a trainer for anyone and any fitness needs, they’re soo wonderful!

Fantastic experience: This Fitness First is outstanding. A no frills, no pretence gym where you can train hard with great equipment in an awesome atmosphere. The staff are wonderful and the customer service is second to none. Highly recommend!

Fantastic experience: My weekend gym. The staff very welcoming, nice and friendly esp Darnell and Diana

Fantastic experience: Love this gym and the atmosphere! Everytime I come in I always get a warm welcome from the staff, my favourite is Diana. When I have a question she is always very informative and helpful

Fantastic experience: Amazing gym. Lovely staff and good equipment

Fantastic experience: Excellent gym & the best fitness first I’ve been to. Staff are warm, welcoming and approachable - Diana has always made my visits a joy and is willing to go above & beyond to help! Can’t fault the gym at all, the whole crew are the awesome!

Fantastic experience: Friendliest gym I’ve ever been at. The people that work there always greet you the equipment you find are high quality, it made my workout a lot easier to do and all the machines are in convenient places. Big up Dee best trainer in there!

Fantastic experience: Great gym space and lay out is one off the best, staff is great especially Diana who gave me a tour and was very helpful when I first started up until now. Would highly recommend

Fantastic experience: Great place, great trainer’s and a perfect environment to hit your fitness goals

Fantastic experience: Diana my personal trainer has been amazing. Her support is incredible! The team are kind and great, clean facilities, great peace of mind!

Fantastic experience: I love the red lighting throughout the gym it was a great vibe and I would defo train there again, not to mention the equipment and atmosphere was top tier. The staff were kind and helpful through my vist

Fantastic experience: Came because my PT (Oli) began working here - excellent facilities and friendly staff. Oli is the best trainer I’ve ever had. Followed her when she moved gyms because she’s knowledgeable and fun, which keeps me motivated (and I can be difficult to motivate!).

Fantastic experience: Great gym with great trainers - particularly love Diana! She's super friendly and leads great workouts.

Fantastic experience: Love this gym! Great energy and the instructors are very nice and helpful! Shout out to Olivia that makes me sweat a lot!!

Fantastic experience: Really impressed with the quality of personal training. My PT Oli is so knowledgeable and fun, and always explains why we’re doing something, which I find motivating - can’t recommend her enough. She also teaches Mobility classes which are useful for improving ROM and have helped me squat so much better

Fantastic experience: One of the best gyms in London, hands down. A really motivating, neat, and professional environment with more capabilities that you could imagine so as to achieve your fitness goals. The PTs are all lovely ! Really knowledgeable, patient, friendly and riddled with great energy overall ! Oli is great! Providing mobility classes every Monday & Friday! Always pushing you to strive for better. 10/10.

Positive experience: Quite a small gym to be fair , but it has the necessary bodybuilding equipment

Fantastic experience: All staff members are professional with a great working atmosphere. I am currently training with Ramone and the experience is nothing less than exceptional! If you are looking for someone who will help you reach your goals he is definitely the personal trainer you should ask for.

Fantastic experience: Fantastic gym, friendly staff and new equipment. Highly recommended!

Fantastic experience: I've been going here for a month now, and imbreally happy I made this choice. The staff are very friendly, and my Personal Trainer Ramone is simply amazing. He really understood what I wanted and his sessions are super effective that I'm already seeing results. If you ever get to pick Ramone as your personal trainer, you Won't be disappointed.

Fantastic experience: Very friendly staff, good selection of equipment, always space for what I need to do.

Positive experience: Open also on weekends, never too packed so very easy to train!

Positive experience: Excellent pilates class today. Will be back

Fantastic experience: Brilliant mobility class. Thanks Oli!

Positive experience: Staff are great, and i love the atmosphere in the gym. Modern equipment too, with some extras. If you need steam room or pool you might need to go somewhere elsw, otherwise this gym has everything.

Fantastic experience: Feels like home, great environment with trainers who care

Fantastic experience: Home

Fantastic experience: All the staff were very kind and friendly! Really appreciate the help and knowledge they gave me about how to use certain things properly. Deffo would recommend to all

Fantastic experience: Staff are amazing, very friendly, knowledgeable and helpful!

Fantastic experience: Great place and great staff

Fantastic experience: The best gym this side of the river. Lovely staff and trainers.

Fantastic experience: One of the best gym in liverpool street. The trainer Lucy is amazing and greets everyone very warmly with smile. The equipments are very clean and the sanitation of the gym is also very clean.

Fantastic experience: Amazing club, great staff

Fantastic experience: Love the gym and it’s def due to the friendly and extremely capable staff working there. Knowledgeable PT’s. I’ve made massive gains under the extremely capable guidance of Ray Gabriel. Can’t recommended it highly enough. I look forward to going to the gym again.

Fantastic experience: The staff are super friendly and really welcoming. Diana, the fitness manager, delivers great classes and takes the time to get to know her participants names and needs. She makes it a great group feeling and therefore I have also made friends with other members, all of which which keeps me going back.

Fantastic experience: I tried the Xlift classes for the first time this week. Today’s class was one of my favourite classes I’ve tried. It’s great to find a class like this where you get the opportunity to learn things like how to deadlift properly. I picked up loads from Diana about technique and my form even in this first class and am looking forward to the next one.

Fantastic experience: 5 stars for the great sparr class with Diana yesterday. Only took the class because FF has decided to fill the lunch time classes with Trax, which you don't want to do every day, so only 1 star for changing most of the lunchtime classes to Trax.

Fantastic experience: The gym is super convenient for me at a 5min walk from the office and well-equipped. Everyone working there is lovely. I have been training with Oli for over two years now and can’t praise her enough. She is super creative, impressive and full of energy. My strength and fitness have improved exponentially and she has kept me fit even as I’m waiting for a broken finger to heal!

Negative experience: FF doesn't let to try out a class before you join

Fantastic experience: Great gym, lots of resistance kit and friendly team! Ray is a great fitness inspiration.

Fantastic experience: Firstly it's a quality gym that allows me to get some really good work in. I've also had the good fortune of working with Coach Dee who's professionalism and personability pushed me to get the most out of my sessions. Would definitely recommend getting in touch and having her as your coach to push you towards your goals

Fantastic experience: Good place. friendly and great reception.

Fantastic experience: Amazing atmosphere and equipment, definitely recommend. If in need of a personal trainer I definitely suggest Diana, best pt such a lovely person.

Negative experience: Very small gym which did not look really nice

Fantastic experience: I’ve trained in a lot of gyms in the city. For what I like to train (weights) it’s perfect. I’ve never been there and it be busy. I can always do what I want. The staff are super friendly and knowledgeable especially Diana!

Fantastic experience: I really love this site, clean good equipment and friendly staff

Fantastic experience: I am not a natural gym goer but the team have made me feel so welcome. Its a great relaxed atmosphere and you are always greeted with a smile and a chat at the door. Oli is the best PT and I cannot recommend her highly enough, she is great fun, makes you feel so at ease and pushes you in a way that makes you feel safe but badass.

Fantastic experience: Fantastic gym! Fantastic equipment! Everything you need is in that gym! Team are super friendly with positive energy. Will forever recommend this gym. Big shoutout to Lucy and Diana always putting a smile to my face!

Fantastic experience: Nice and clean gym. Friendly staff as soon as you walk in with a key eye for security, asking me to tap in. Makes me feel comfortable knowing the levels of security that this gym implements. Love to see it.

Fantastic experience: Great space and super friendly staff. Got plenty of machines/equipment and space to cater for all workouts. Staff is always on hand to give a helping hand

Fantastic experience: Really enjoying Diana's classes. Very inspiring and well structured. Can't wait to join her classes again :)

Fantastic experience: Great gym with everything you need. Friendly staff with a special mention for fitness manager, Diana, who goes over and above. Highly recommended.

Fantastic experience: Amazing gym. Staff are very friendly and helpful and the facilities are always clean and tidy. Would recommend.

Fantastic experience: Great friendly environment, homely and full of helpful staff and trainers!

Fantastic experience: Great gym, nice layout and decent equipment, Staff are all really friendly, feel like I know most of them now. Lucy is always quick to make you feel welcome as well. Can't recommend it enough!

Fantastic experience: I can't speak highly enough of this gym. The facilities are top notch, the staff are amazing and the main thing I've noticed is how clean the gym is kept. I really love the vibes and I highly recommend trying out a class with Seamus when you're down there!!

Fantastic experience: Love the vibe of the gym. Great people, great machines. Highly recommend it to anyone. You will definitely love it!!!

Fantastic experience: Fabulous, professional and friendly staff Awesome hard working members ❤️ changing rooms kept outstanding clean and gym floor well organised ✌️The best atmosphere in studio classes ️‍♀️

Fantastic experience: One of my favourite Fitness First Gyms to train at, clean, spaced out well, great classes and amazing coaches. I'd like the opportunity to thank Diana in particular, she runs some of the best classes and really pushes you, the format of her classes are also great and flow well. I would recommend trying a class session with Diana.