The Gym Group Bexleyheath

Positive experience: I’ve been going for over a year now and it’s amazing but only problem is that there isn’t enough back machines so if they could add a row machine it’ll be extremely useful

Negative experience: It used to be good but now night shift cleaners are a joke, i came in the gym at around 00:00 and found vomit at THE ENTERANCE OF THE GYM (see pictures) I spend a good hour and half and cleaner was on the phone cleaning the back, after 1 hour and half vomit was still there and it stinked like crazy. 24 hours no toilets or changing room for 2 hours, when you are cleaning the lookers and closing the toilets leave the 2 from outside open for God sake..... I'm not going every "night" at the gym but every single time I'm going after 12 I have no changing room and most important NO TOILETS, cleaning lady closes herself in the men room for over an hour and half and toilets from outside are code locked, may I ask why would you have codes on a handicap toilet??? Thinking of changing the gym....

Positive experience: The showers are now hot and working fine, changing rooms still a bit cold but really happy about the gym!!

Negative experience: They have cancelled my membership's after paying for the month, because I complained they over charged me. No notice just cancelled it. So they are thieves really and I’m not sure who I can report them to but I will be.

Negative experience: Go here regularly and try to avoid busy times so after 9pm. They need staff around the clock as children are regularly seen in there messing around. People holding equiptment for upwards of 40 minutes having 20 minute breaks between reps, the atmosphere over the last 6 months has become uncomfortable and become a place for people in their 20s to just gather and socialise while occupying machines for over an hour with minimal workouts taking place. Think I'll be moving along soon, don't go to this gym unless u go at midnight it's a teen hangout now.

Negative experience: Prices keeps increasing for existing members and facilities haven't improved since opening. New members get discounts.

Positive experience: Crowded during busy hours - evenings other wise plenty of equipment and free 2 hour parking

Fantastic experience: Wide range of equipment, clean dressing room, ample 24*7 car park facility, friendly staff and quality group fitness classes. Ticks all the boxes for me

Negative experience: Went first time with my cousin and it was nice but after I started going alone my PIN code doesn’t seem to be working any reason why? I checked my location and it was correct

Fantastic experience: I’ve been coming here since it opened, it’s a great gym which has everything you need! The staff are always happy to help, and sam is always super friendly :)

Negative experience: The only gym I’ve ever been to which has gotten rid of blue roll and spray everywhere with the excuse that it’s for the planet. There’s a reason every other gym has these. Most of the benches are greasy at the head. It’s usually heaving weekday evenings with teens and others.

Positive experience: I have recently cancelled my membership because on 3 occasions when I have scanned my ticket as I left the gym, the machine at the barriers to exit the car park did not register that my ticket had been scanned and told me to pay. Management should change the ticket scanner to enable you to input your car registration manually or manually type in your ticket number, the scanner is too unreliable and it is never clear when your ticket has been scanned by the gym machine. All well and good having free parking for gym users but make it easy for them to access it and stop causing distress. Pros - I went as it was my nearest gym, nothing special but for people like me who don’t go often it’s a good low budget to pay. I had an off peak membership but the off peak times weren’t too limited. It is a fairly small gym but as I only came for the basics it had all I needed. Parking is free for 2 hours (maybe 3 unsure) which would be a pro if the scanner worked properly. 24/7.

Fantastic experience: Bootcamp Blast Review for Sam If you're ready to take your fitness to the next level, look no further than our Bootcamp Blast class. Led by a passionate instructor, this class delivers an intense full-body workout that will leave you feeling energised and empowered. With a mix of cardio, strength training, and agility drills, each session is designed to challenge you in new ways.

Fantastic experience: Every member of staff is very welcoming and makes a very comfortable gym. Would recommend.

Fantastic experience: Great gym. Take regular classes with Ewelina and Sam too.

Fantastic experience: Excellent class . I look forward to Wednesday s every week

Fantastic experience: Sams great ty

Fantastic experience: The gym is great staff are friendly

Fantastic experience: Great gym. Very welcoming

Fantastic experience: Friendly staff. Nice gym

Fantastic experience: I do Toni's fit pump class. She always makes me feel welcome, encouraged and leaves me feeling pumped!

Fantastic experience: Absolutely amazing space to be with staff members that actually care ❤️❤️❤️

Negative experience: COLDEST GYM EVER! Air con on full blast all the time! This is how people get injuries if their body is cold during a session. PTS do not listen and turn it down Don’t know how many times I have asked them. Good gym over all. When it’s busy it’s BUSY! lol Always clean and tidy Needs a hip thrust machine , seated cable Row and more mirrors in some sections. Fitness Manager and team are helpful and polite.

Fantastic experience: Great bootcamp session with Sam

Fantastic experience: Staff are lovely.. always clean.lots of equipment. Highly recommend Sam to help u out with your exercise regime

Fantastic experience: Good, clean gym. Helpful and friendly staff and the classes they offer are good and run through out the whole day.

Positive experience: Nice well equipped gym. Quite busy on an evening

Negative experience: My code didnt work. I had planned this visit so timely to get an hr worth of training. But this gym app sucks big time. Never gonna recommend to anyone. I paid double the amount and still didnt the pin didnt work. Lost my £24 . Need to contact them to get the refund. Hope i will get it.

Fantastic experience: The new GM Toni is doing a smashing job at Bexleybeayh, Toni a friendly person who is always happy to help out, Sam always seems happy to help out. Also well done for doing something for a local charity for Easter.

Fantastic experience: Great gym and great value. Check the capacity on the app as it can get busy at times

Fantastic experience: A great value for money gym - staff are really friendly and the new manager Toni is fantastic.

Fantastic experience: Excellent atmosphere, the staffs are very helpful and polite. The location is superb again the staffs are hospitable and humble

Fantastic experience: This gym is the most impressive one across all of London: - great staff - great location - always clean - not busy most of the time - nice people - good vibes

Positive experience: Pretty big, decent amount of machines, but wouldn't go here during peak time

Positive experience: Good gym. Always quite busy no matter what time of day. Difficult to get on strength machines but good all the same. Only other thing is outside of normal shop hours its a bit creepy going through a closed mall and up into almost a car park to get into gym lol

Negative experience: Friend invite code not working.

Negative experience: cancelled my membership, joined here in 2019 dartford and could not fault it, joined bexleyheath and what a dump, havnt been in a few weeks, go there today and no showers, i work around the corner so need a shower before work, they were all under repair but i wasnt notified, typical business that starts off well and just fails due to not caring, pure gym is 100 times better than this place .... awful,,, FYI i love the lazy copy a and paste you send as a reply gym group, dont waste ure money here ,, absolute jokers

Negative experience: There has to be a better way to hold "learn to lift" classes that don't involve closing off one of the busiest areas of an already busy gym. The trainer closes off two lifting platforms and two squat racks and only uses one lifting platform and one rack.

Fantastic experience: I really enjoy going the Bexleyheath Gym Group even though it is not my closest gym. I have to drive there but the free 2 hour parking really does encourage me to go often. The staff are super friendly and helpful, Kudos to to Sam for helping me getting back my water bottle which I thought was lost forever.

Fantastic experience: Shawn was v helpful today, thank you.

Fantastic experience: First time in this gym received lots of help from a man called Shawn. He showed me around and advised me on workout plans and being consistent with working out to achieve my desired goal.

Fantastic experience: Friendly team. Very short waiting times. Great equipment. No fuss. Perfect gym

Fantastic experience: Excellent service, great atmosphere and very attentive/helpful staff.

Fantastic experience: Its good, clean, tide and huge spaces

Negative experience: Completely packed with no equipment spare, the app also didn't work with the QR codes making things tricker to use. Waste of time.

Fantastic experience: The best part it is open 24 by 7 so I can decide when to exercise

Fantastic experience: Good location and very friendly staff. Taking PT classes with Ewelina which are great and have really shown me what I need to be doing in my workouts. One thing. We need the blue paper towel rolls back to help us keep the equipment clean for other users.

Fantastic experience: With thanks to the always helpful Shawn!

Fantastic experience: Yesss

Positive experience: Efficient

Positive experience: Great gym, and staff are great. The pods are an absolute joke though, I've had to get out and try again multiple times for simply having my gym bag on me. I understand that they're designed to only fit 1 person, but it really needs to be fixed. I often gym before I go to work so often I have to have my gym bag and then a second standard bag, I try to fit in the pods and have never had issues at other gyms. Really frustrating when I'm going to the gym early and there's no staff around to actually help with this issue.

Fantastic experience: Really enjoy coming to this Gym always very clean....friendly staff members....very convenient for me because work in bexleyheath and live near by too..

Positive experience: On a hot day the gym floor was well ventilated and tidy.

Positive experience: Too busy ( even 5AM)

Fantastic experience: Best gym

Fantastic experience: Absolutely great gym and the circuit in Tuesday morning at 6.30am run by Ewelina Johnson absolutely fantastic class. I go every Tuesday morning

Fantastic experience: Excellent classes at this gym! I have been coming to this gym not long after it first opened. I would be hesitant to go elsewhere as the classes are always fun but also feel like you are pushed to do your best every time. I especially look forward to the 'Core Strength' class instructed by the manager Johan! When I went to this class for the first time I had no confidence as my core strength was terrible. 3 sessions on with Johan's help I can now balance using my core and cannot wait until the next classes! I also appreciate how he takes the time to explain the reasoning in the core classes. This class is hard but so much fun at the same time!

Fantastic experience: Love this gym, 24hrs is the best part

Fantastic experience: I have been going to this gym for 3 months and the facilities have given me the chance to be more confident. the staff are also really nice people they help when ever you need it.

Fantastic experience: Great gym very well sanitised and set out nicely with all the equipment and can hold more than enough people to get all your workouts done quick to do

Fantastic experience: Excellent staff service, they’re kind and supportive. LOVE that it’s 24/7 with parking close by on the second floor. Clean equipment and a tidy space for me to always work out. 10/10 would recommend to anyone !!!!!

Positive experience: Well serviced gym. Lots of space but sometimes there's a bit of a wait for the equipment. The staff are very friendly, especially the trainers.

Fantastic experience: Nice staff. The gym is nice and open with plenty of space and lots of equipment. Like the machine that can measure and track your individual body composition over time. Plenty of plants to load the bar but I would recommend the gym gets a reverse hyper extension especially good for older lifters to have good back recovery and have no injuries even ad people lift in their 40s, 50s, etc

Fantastic experience: W gym, lmnl there’s some leng gyal asw

Fantastic experience: I joined this gym after my son gave me a pass a few times I got on well so after joining I had an induction with Johan who gave me some exercises and good advise I found him to be very friendly and good mannered. I have been attending about 3 times a week. The app is very helpful

Fantastic experience: Great gym, always clean and loads of equipment

Fantastic experience: Love the atmosphere during classes

Fantastic experience: Very friendly

Fantastic experience: I come here regularly, great atmosphere. Fabian at the gym group approached me, was friendly and told me if I need anything I can always come for help - need more people like him working at gyms

Fantastic experience: Staff member Fabian approached me and was very helpful and polite....a welcome change from lots of previous gyms I've attended

Fantastic experience: Fabian introduced himself, really nice guy, Cam is also another great pt there. Great gym, friendly environment, just wish there were a few new machines in place

Fantastic experience: Loved every bit of it!

Fantastic experience: An excellent gym with decent people and staff members who all want to achieve their goals, to be fit.

Fantastic experience: Great gym and community. PT’s and staff all happy and friendly. Equipment all well maintained and fixed as and where needed.

Fantastic experience: Tuesday Ewelina class very enjoyable and good workout

Fantastic experience: Good gym!!!!Ewelina is an amazing PT!!!!

Fantastic experience: Nice place with friendly staff. Easy access and clean. Love the motivation my trainer give me

Fantastic experience: Been here for a while, lovely staff and always clean, staff always smile and have conversations. The gym is filled with lots of different equipment for everyone

Fantastic experience: Clean and friendly staff...

Positive experience: good

Fantastic experience: Nice gym and cool staff.

Fantastic experience: Love this gym and been going here since 2019! Not looked back since. Made some good friends and completely changed my lifestyle

Positive experience: Great gym, lovely staff members. Equipment is up to bar and short waiting times for them. It’s always clean however at times there is a lack of paper towels especially in the evening hopefully this slight issue is addressed. All in all it’s a great gym for all levels of athletes.

Fantastic experience: Always clean and tidy, staff are friendly and available if I need help. Would be good to get a sledge in the gym

Fantastic experience: Here 4 days a week, my favourite of all of the “The Gym’s” that I have access to!

Fantastic experience: Good value for money, open 24 hours. staff and PTs friendly and approachable. Shame the members can’t be adults and clear up after themselves but this is being dealt by the new manager

Fantastic experience: Perfect gym, well managed equipments. Would strongly recommend.

Fantastic experience: Friendly staff High quality machinery

Positive experience: Friendly staffs always available to help when needed , friendly environment everyone is welcome, a lot of diversity and inclusion would definitely recommend this gym and student price friendly too !

Positive experience: Good equipment, relaxed atmosphere enjoy it so far

Fantastic experience: Been going for 2+ yrs. Staff are pleasant & willing to help @ all times. Have no complaints at all.

Fantastic experience: Vgood

Positive experience: Can be a little full sometimes but great atmosphere, good equipment and welcoming staff

Fantastic experience: A "budget" gym with premium service and standards! Staff are always friendly and welcoming. It says a lot about a workplace when the staff have worked there since it opened and are still smiling!

Fantastic experience: Really nice and clean gym.Stuff are always smiling and happy to help.

Positive experience: Great gym, loads if equipment however busy on weekdays

Fantastic experience: So I decided to change gym the other one got to samey and boring and I’m honestly glad I made the move. This one has a multitude of machines it’s cleaner and everyone appears to be friendly. This gym is further from home however it’s worth it so far so good

Positive experience: On the plus side its clean and well maintained and free parking without issue! 4 stars for that. However do note the following… Its too busy a lot of the time! Even in the mornings by 6am its filling right up, in the evenings its almost a waste of time going. I understand they cant limit member amount but if a larger gym opens in the area around the same price and 24/7, Id give it a go. Crayford has one but parking is apparently a nightmare. Also, this gym has not got a nice atmosphere anymore as there used to be, too many egos who think they're it…For some reason. Used to be a great little gym. Too busy and too many egos. May be at 1am in the morning i might get a different experience to what I have had so far. None of this is the gyms fault though I guess, but i do think they need to limit the amount of people in the gym at one time. Some evenings its way too overcrowded!

Fantastic experience: First time in gym for years and years ad I'm not a fan but was really pleased. Felt comfortable there and machine really easy to use and plenty of them. Loved the app that let me know how busy it was before I went

Negative experience: If you come in the winter, make sure you wear a hoodie and lifting gloves. There’s no heating and the weights are freezing cold, it hurts your hands to pick them up. Shame as it is a good gym otherwise