
Information about BLOK Clapton
E5 8BQ, London
Opening hours
- sunday: 8:30-19h
- monday: 6:20-21h
- tuesday: 6:20-21h
- wednesday: 6:20-21h
- thursday: 6:20-21h
- friday: 6:20-21h
- saturday: 8h-18h
Our comment from FitFit UK about BLOK Clapton:
BLOK Clapton is a vibrant and welcoming gym located in London, UK, known for its excellent facilities and a diverse range of classes. Many users have praised the supportive and friendly atmosphere fostered by the staff and instructors.
Highlights:
- Exceptional facilities including a well-maintained studio and clean changing rooms.
- A wide variety of classes from Pilates to boxing, catering to all fitness levels.
- Highly regarded instructors who are motivating, approachable, and knowledgeable.
- A friendly and energetic community atmosphere that makes working out enjoyable.
- Delicious organic smoothies and coffee available on-site.
- A beautiful space for yoga, described as a 'zen oasis' in the city.
Considerations:
- Some users noted issues with customer service, particularly from the front desk staff.
- Changing rooms can feel cramped during peak hours, and there's a charge for towel usage, which some find excessive.
- Feedback on amenities such as showers and lockers indicates that improvements are needed.
- A few users experienced disappointment with class policies regarding late arrivals.
Despite some criticisms, BLOK Clapton is heralded as a fantastic place for fitness enthusiasts, with many members expressing their commitment to returning due to the quality of classes and supportive community.
Services, Machines and Guided Classes
BLOK Clapton: Opinions
Fantastic experience: A lovely gym with great facilities, instructors and staff.
Fantastic experience: Attended a Reformer Pilates class and I couldn't be happier with my experience! Delicia, our instructor, was absolutely amazing—so friendly and attentive. As a beginner, I really appreciated how helpful and motivating she was throughout the class. I never felt unwelcome, and the atmosphere was incredibly warm and inviting. Everyone at the studio was so nice, making it a great place to start my Pilates journey. I highly recommend this class to anyone looking to try Pilates, regardless of their experience level!
Fantastic experience: Amazing classes
Fantastic experience: Really enjoyed my first few couple of sessions here, and I’ll definitely be coming more regularly. The instructors are very good at explaining all of the core positions. The classes are very professional, with great playlist choices. Everyone attending the classes attends with good energy and friendly vibes.
Fantastic experience: Great studios with A/C and excellent range of classes! Plus the smoothies are delicious
Fantastic experience: calm, clean, and wonderful teachers!
Fantastic experience: Great dynamic vinyasa, strong, creative, challenging flow! Vibey start to a Monday morning!
Fantastic experience: LOVE Blok! Just moved to Clapton a couple of weeks ago and it's become a big part of my life already as I've been finding my way, building a new routine, meeting new people etc. Haven't been to a class I haven't loved yet and the lovely front of house team always have the biggest smiles on their faces even at 6am. Did the 10 class intro offer and will definitely be upgrading to a membership. It's an investment but worth it for me especially as someone who works from home 100% of the time and who is new to the area. Thank you all so much :) x ps the coffee is also amazing
Fantastic experience: Beautiful space and great yoga class!
Fantastic experience: Great gym with a different approach, more relaxed than all the bougie gyms but with good quality equipment, classes and spaces.
Fantastic experience: Great gym, best instructors in London!
Fantastic experience: Best gym in London
Fantastic experience: Great teachers., friendly environment. I love it!
Fantastic experience: ♂️ Absolutely love Block! Hands down the best yoga studio in London. I've been a loyal member for over 5 years, visiting daily at one point. The quality of the teachers is unmatched , the vibe is incredible, and the studio itself is beautifully designed—truly a zen oasis in the heart of the city ✨. Special love to some amazing teachers: Luiz Madalena’s classes are the most powerful and uplifting, paired with the perfect music and perfect guidance with loads of positivity; Erin Briscoe’s a unique blend of strength and free movement that rejuvenates the soul ; and Letty Mitchell’s sessions are the epitome of calm and beauty, leaving you deeply peaceful ️♀️. Highly recommend Block to anyone looking to transform their yoga practice and find a slice of peace in the bustling city. #BestYogaInLondon
Fantastic experience: Louis was great! Really enjoyed the session
Positive experience: I love this place and the classes and instructors are amazing. The receptionists are routinely bad mannered and rude though which is why I gave less stars. I feel like for the price of the membership they should be better at customer service
Hi Amanda, Sorry to hear you had a negative experience at BLOK. We aim to always deliver exceptional customer service, so it sounds like we missed the mark on this occasion. I have passed your feedback on to the General Manager of Clapton to review. I'm really keen to discuss this some more, please could I ask that you submit an enquiry via our help centre, so a member of our Customer Success team can support you: https://bloklondon.zendesk.com/hc/en-gb/requests/new Best Jess Customer Success Manager
Fantastic experience: Incredible classes, love Blok
Positive experience: Amazing classes and kind staff, but changing rooms much too small/busy and showers and plumbing not the best (temperature and pressure fluctuate a lot). Still great but as it’s on the expensive side, would appreciate better facilities.
Fantastic experience: I love this gym - classes are so varied and so challenging plus the shower products smell ace!
Fantastic experience: Excellent class and teacher
Fantastic experience: Worth it for the juices and smoothies alone, all organic and freshly made. The staff is lovely and welcoming. It's a beautiful studio! Caleb and Keith's classes are AMAZING and fun!
Fantastic experience: Peaceful yoga studio set in a neatly reconverted tram shed.
Fantastic experience: I went to BLOKrun today which is a free group class (at the time of writing). I went on the recommendation of my friend who has been a couple of times with BLOK. Positives: - friendly people attend so it’s great from a social perspective. - toilets and shower facilities are well stocked. - front of house staff and instructors are fantastic. They are enthusiastic about making a meaningful customer experience for people. - changing rooms are stunning and crucially are clean. - it was a challenging run but all levels are genuinely welcome to come. Nobody was looked down on. Feedback points: - when I went to make an account on the app on the app it took me down a rabbit hole of having to use the website to do it. This seemed confusing as it should be possible to register an account in the app instead. Once an account has been registered it is easy to book classes though. - at time of writing some of the lockers in the changing rooms were damaged, would be good if these lockers were fixed particularly if people bring valuables. - address and postcode of the class booked should be advertised more clearly. - the run today was advertised as a 5K but then on the day it ended up being twice that in terms of distance. Would be good if route and distance could be shared in advance of a class for better clarity.
Fantastic experience: THIS GYM HAS TURNED MY BODY AROUND. The best team and teachers. Matteo I would marry were he not Camp as a Lamp. Always smiles <3
Fantastic experience: Classes here are fantastic. They really do have the best instructors here. Studio is cool too
Fantastic experience: Some of the best workouts I’ve done in a very long time, lovely staff :)
Fantastic experience: Best studio. Favorite teacher: Pablo for rocket power yoga
Negative experience: Awful customer service. It was my first time going and I will never go again.
Hi Yasemin. Thank you for your feedback, this is really valuable to us. Sorry to hear your experience at BLOK Clapton was not satisfactory this time. I'm really keen to discuss your reasons for this some more and have the opportunity to come to a positive resolution, please reach out by submitting a ticket to our help desk. https://bloklondon.zendesk.com/hc/en-gb/requests/new Best Jess Customer Success Manager
Negative experience: It had been over a year since I had been to the studio. I even in the past had considered a membership if I lived slightly closer. Today I went to got to a one off class and would not recommend it. The toilet was really messy, and in the process I was locked out of the class, despite the fact I had checked in and no one had given me a warning. Most people who can afford a studio membership to such a place like me will be busy working professionals trying to cram in a work out and recovery time into their schedule. They do not want to pay over £200 a month to be treated like school children. Luckily it was a one off class and I have an alternative membership to a place where you can use the loo and not be locked out at one minute past. The bike storage is bad too. Won’t be going back or recommending it to anyone.
Hi Alexa, I'm sorry to hear of your experience at BLOK Clapton, this feedback is really valuable to us. Your feedback on the cleanliness of the changing facilities at the weekend has been passed onto the General Manager of the Clapton site to review. I'm sorry to hear your thoughts on our new latecomer policy. The policy is in place to create a positive experience for customers attending our classes, to minimise disruptions and ensure no one misses the warm-up and risks potential injury. This policy update was communicated to members via email and socials, as well as additional signage on the front desk, but I understand how we may have missed the mark on this occasion by not communicating this to you on arrival. We understand life happens and circumstances will arise whereby a member arrives late to class, so we will always offer an alternative class to attend in these situations. If you would like to discuss your feedback further please reach out to the help desk by submitting and enquiry here. Best, Jess
Fantastic experience: This place changed my life. I’d never been able to stick to a consistent gym routine before, but the combination of excellent teachers (!!!), varied classes, friendly FOH team, gorgeous studios, and a busy schedule have made this place an important part of my week. Can’t recommend it enough.
Negative experience: Classes are good but poor policies, like a recent zero tolerance for late comers, charging for towels and lack of proper water bottle filling stations drag this place down. For the monthly price, which is on par with at high end boutique or studio that has better amenities and less restrictive, non nickle and dining policies, I’ll be cancelling my membership and heading elsewhere
Hi Gareth, Thank you for your feedback, this is really valuable to us. I'm sorry to hear your thoughts about out latecomer policy. The policy is in place to create a positive experience for customers attending our classes, to minimise disruptions and ensure no one misses the warm-up and risks potential injury. Our towel charge is also something we have thought about at length, the £1 charge comes at no profit to us as we pay for the laundry and transport services. We have trialled free towels, and the impact it had on both costs and the environment lead us to the decision to charge a small amount. Sorry to hear that the water fountain in Clapton doesn't feel sufficient, I will pass this feedback on to our Operations Lead for further consideration. If you would like to discuss your feedback further please reach out to the help desk by submitting and enquiry here - https://bloklondon.zendesk.com/hc/en-gb/requests/new Best, Jess Customer Success Manager
Fantastic experience: Very varied selection of classes with really welcoming staff. Lovely facilities too - would highly recommend for an all round great work out experience
Fantastic experience: Tried almost all the reformer pilates classes in London and this was one of the best with Alec
Negative experience: Horrendous service! Was harassed by their incompetent staff because of a payment system failure. In a way that was rude, condescending and caused a public scene that took no regard for service towards a paying customer. After repeatedly experiencing this behaviour being directed at other customers its no shock that it happened again. I dont recommend paying for their services unless they start hiring a therapist to deal with trauma.
Hi Sally. Thank you for your feedback, this is really valuable to us. Sorry to hear you had an unpleasant experience. I'm really keen to discuss your experience at BLOK some more, please reach out by submitting a ticket to our help desk. https://bloklondon.zendesk.com/hc/en-gb/requests/new Best Hannah London General Manager
Negative experience: The place looks nice but would not go there even if i was paid to do it, staff members are just the rudest people i have come across. This place also serves the weakest lattes on the Blok for a ridiculous price
Hi Tina. Thank you for your feedback, this is really valuable to us. Sorry to hear you had an unpleasant experience. I'm really keen to discuss your experience at BLOK some more, please reach out by submitting a ticket to our help desk. https://bloklondon.zendesk.com/hc/en-gb/requests/new Best, Hannah - London General Manager
Fantastic experience: Great trainers, friendly stuff, clean rooms, good equipment, a lot of very different classes and every single one of them is taken seriously. I also love the after-class protein drinks to walk home with after a strong and sweaty hour.
Fantastic experience: Went to a reformer Pilates class led by Corinne and my bum was sore for three days; worked out every muscle including my brain - an amazing workout!! The studio itself is well equipped and Corinne ran through the basics for any beginners. Defo will be back!
Fantastic experience: My favourite gym in London. The classes are very well run, ranging from HIIT to Yoga (and handstand classes!). The teachers are great, equipment is good and the atmosphere is nice too. It can get a little tight in peak hours, but that's London!
Fantastic experience: Excellent studio. Always nice and clean, and the staff are all brilliant. The classes are among the best in London, brilliant instructors!
Fantastic experience: I love Blok. I frequently attend both the Clapton and Shoreditch locations. It’s so clean and the staff are always great. The standard of instructor here is so high and I’ve rarely come out of a class I didn’t like.
Fantastic experience: Super coachs and infrastructure, really enjoyed my 5 test sessions.
Fantastic experience: Friendly staff (thank you). Best teacher - Lucy Joslin - her Blok Move & Cali classes are fantastic and she's a true inspiration. Thank you, Lucy!
Fantastic experience: Awesome place to practice yoga and pilates. I trully recommend.
Negative experience: I visited the studio specifically to use up credits that were due to expire on ClassPass. Arrived early to sign in, however my place wasn’t confirmed on the app, and I couldn’t use my credits. Person on the desk was unhelpful and said it was an issue with ClassPass and he couldn’t do anything, so I had to pay an additional and expensive one-off charge while having 48 credits available to use. It’s a shame that if studios are selling spaces through ClassPass, they can’t work together to create a positive experience for their customers. The class was empty and I got there before it started so I don’t understand why something couldn’t be done.
Fantastic experience: What a lovely studio and classes - I’ve enjoyed every class I attended. My preference is definitely the yoga & Pilates classes. The Clapton branch is smaller than Shoreditch but still great with friendly staff and instructors. Customer service over email is also very helpful. Thank you Esther & Dean for resolving my query :)
Negative experience: I went to a sculpt class here, and the instructor was really poor - some of the instructions, especially for ab work, felt dangerous and very damaging to your lower back. She asked everyone to do leg raises at a really quick pace with ankle weights on, and I could see everyones backs jolting around painfully, as it was impossible to control the movement at that pace. I feel like it's common knowledge that ab work should be slow and controlled, especially if you're using a weight? She also screamed instructions so loudly throughout, which was completely unnecessary given there were so few of us. The whole class felt average, and the music was super quiet. It was really disappointing, especially given how expensive the studio is. There are some teachers here who are very good - so it's a shame they seem to be so hit and miss.
Negative experience: Inconsistent instructor quality. Some very poor and some much better hiring decisions. Particularly yoga teachers are a hit & miss. Some with an attitude, appear to be professional but imitate student responses, brings a lot of judgement to the class on their part rather than compassion, over-exhaust one side fist with one after another asana on different movement planes, leaving innocent yoga goers more prone to injury (that class or over time). Overall the classes are not good all-rounders and just creates imbalance in one’s body rather the effects of hot bliss.
Fantastic experience: The best gym I’ve been to, Zina did a great job today helping me with my membership! She’s a star!!! Give her a raise!!!
Fantastic experience: A lot of different classes offered and next to one cute coffee shop
Negative experience: If you’re local and I mean local! If you’re a different hue, if you’re not wearing Lulu Lemon, be prepared for a frosty welcome…
Hi, sorry to hear you've had a negative experience at our studio - it would be great to discuss in further detail. Please contact our customer service team via our online help centre so your feedback can be passed on to a member of our management team, we'd love the opportunity to improve!
Fantastic experience: Great studio & love the yoga classes here
Fantastic experience: Fun classes
Positive experience: Cool vibe and good classes
Fantastic experience: Love this gym! The instructors are so lovely too. A little difficult to find on maps though
Fantastic experience: Love the classes and the staff , always super helpful
Fantastic experience: Love all the classes!!!!
Fantastic experience: Boxing here is welcoming, fun, and an overall great experience!
Fantastic experience: Great classes and space. I mainly go to yoga but have been to others too. There is so much choice and they happen all day long. Smoothies are great too
Fantastic experience: One of the best gyms, I mainly used to go there for yoga. The mats could be replaced, they lose their grip because of the cleaning products used. Sometimes classes are a bit packed. Love the showers, towel complimentary service and omg love the shower gel!!!
Fantastic experience: BLOK is fantastic. Great options for classes and really engaging trainers. The admin team are fantastic too. The prices are pretty high end so may not be an option for a lot of people.
Negative experience: Worst gym ever .. you will never see results just a fancy owners don’t seem to care but just the £££
Hi Jay, We're sorry to hear you had a negative experience at BLOK. We'd be grateful if you could submit a ticket here (https://bloklondon.zendesk.com/hc/en-gb/requests/new) marked 'feedback' in the 'enquiry category.' This will enable us to learn more about this issue and try to resolve it as soon as possible. Thanks, BLOK
Fantastic experience: Great Workout space. Great Boxing with conditioning class. Would highly recommend.
Fantastic experience: I went to the Bloc Clapton Box 60 class on a Sunday morning 11.40am. This was such a fun class and the instructor was really funny and enthusiastic. I am very new to boxing but the instructor made me feel welcomed and taught us with a lot of patience! I will definitely be back again. :)
Negative experience: Hostile front of house team. This was my first time visiting the Clapton branch and I didn't feel welcome at all. Unlike the Shoreditch one where I was greeted and thoroughly talked through where amenities are etc.
Fantastic experience: One of my favourite places - the teachers are wonderful and friendly and the community is lovely!
Fantastic experience: Great place, really enjoyed Blokflex with Ellya! Would definitely come back.
Fantastic experience: Great workout classes.
Fantastic experience: Lovely studio!
Fantastic experience: My favourite gym of all times. The classes are amazing, the instructors so knowledgeable yet sweet, I'm so so happy that I've found this new amazing family ♡
Negative experience: Emailed numerous times with no reply or someone emailing saying someone will be in contact. Called and same thing. No professionalism
Positive experience: Enjoyed the class it was a great workout
Fantastic experience: Very clean, excellent classes.
Negative experience: Contacted classpass to let them know why I wasn't able to do my class today. Really unimpressed by the service I received from your reception team in Clapton.
Positive experience: Overall the gym is not bad! Its spacious, the changing rooms are nice although not big. I have only tried the blockfit class in a very spacious class room which was nice but I felt that it was just another circuit class. Challenging but maybe a little bit overrated...
Fantastic experience: My favourite place! <3
Negative experience: Rudest gym I have ever encountered! Caleb, the trainer, DRAGGED me out of class after having STARTED my workout because I was 5 minutes late and had walked into class based on their incompetent front desk previously telling me: "if you're ever a few minutes late, just go in and check in with front desk afterwards before you leave." So that's what I did and after having started my workout for a few minutes, the petty trainer Caleb DRAGGED me out of class because his inflated ego couldn't handle the fact that I came in late. So much disrespect for customers, especially in a mediocre gym that’s more about looks than substance!
Negative experience: Terrible customer service, incredibly rude, was interesting in signing up for a 2 week trial at shoreditch but the welcome i got ensured i wouldnt be returning
Fantastic experience: The classes are insane. Best in the world.
Positive experience: I have been coming here for a year just because I enjoy the classes. The whole studio is modern and for the price, you’d expect it to be really premium, however, a lot of the staff (not all as some are really helpful and lovely) working reception are rude and just generally uninterested. The ladies facilities are also awful. Tiny space, the showers leak everywhere, the toilet is necglected and dirty. Do not walk around with shoes. The wet floor is a health hazard, and there’s only one toilet... meaning a constant que. such a shame. For the price you pay you’d expect more. Luckily the instructors are great.
Negative experience: Didn't have the most positive experience - I did the 14 day trial. Had a query on the day of my booked in session so rang up and left a message with my number asking them to get back in touch, but nothing. I also turned up within the strict 5 minute 'late' leeway time, only to be told as I was about to walk in that I was then refused entry. Not the best start to a first class when you're going to your first fitness class after having your baby, and have looked forward to it the whole day. When I finally got to a boxing class, there wasn't even a hello from the receptionist, just a telling off for bringing my bike into reception. The boxing class itself was good - the instructor was great. However, with approximately 25 people in the class, there wasn't any opportunity really for any individual advice. This place looks good but it doesn't quite make up for it's steely, unwelcoming customer service.
Negative experience: I was a regular here for a while. The trainers are good fun and the main boxing space is great but the pricing is so high and keeps going up, the staff behind reception (apart from one really nice person) are often pretty rude (which considering the money people spend is a joke) they film lots there so will cancel entire days of classes and not give customers anything back, I've had trainers stolen there but my worst gripe is when you buy a block of classes (say 10 classes) they won't roll those over after a month regardless of your situation. I had a bereavement last year which meant I was away for weeks. I told Blok and they refused to roll my classes over. In the end I got two classes back (meaning I'd paid for about five classes I never got). Then a few days later got an email saying prices are going up. I haven't gone back since, the little they seem to care for their customers is upsetting.
Negative experience: I was really happy about the opening of this new Blok after Clapton. I must say that I am really disappointed with the capacity of classes, especially studio 1 where you can bump into someone else elbow and they should not allowed so many students in one go. Lockers are minimum and you have to pay the towel a pound. For such expensive gym I would except more to be honest, not thinking to come back anytime soon.
Fantastic experience: My experience here was all positive! I only did the yoga classes. Very clean and modern facilities, probably the best in London! Amazing equipment. Teachers were brilliant and supportive and encouraging. Lockers are hard to use, but you get used to them. I love this place! Shame it’s so expensive!
Negative experience: I think that being charged £1 for using a towel for the shower after having paid £17 for a class it's really outrageous. The rest of the gyms I've been before in London they give it for free. I don't think it's a lot to ask.
Fantastic experience: Blok is amazing, friendly teachers, great welcoming staff, yummy shakes and huge choice of classes. Has a great community feel, (I’ve met such wonderful people here) highly recommended and very addictive!
Positive experience: Simple, clean, affordable classes, great instructors, the best gym in the area.
Fantastic experience: Great instructors and great vibe
Fantastic experience: Once you get past the insta- tastic Hackney hipster vibe, it's a great gym: instructors are excellent, beautiful polished concrete / nicely lit rooms with quality equipment. Great range of classes and decent value if you buy in bulk.
Fantastic experience: Hands down london's best gym.
Fantastic experience: BLOKFIT is one of my favorite classes in London. I leave every class with such a sense of achievement. Caleb and Kenny's 60min sessions at the weekend will have you working harder than you ever thought possible(same can be said for all the 45min sessions)!! Couldn't recommend it enough!
Positive experience: Have tried out quite a few classes at BLOK. There was a great beginners yoga session one weekend but when I returned another weekend it was a different instructor running the class and much more challenging than beginner without much explanation of body position/theory. The classes are challenging overall without much modification for people working at different levels of fitness. Instructors bring their own style to lessons which works sometimes but other times not (e.g. loud pumping hip hop with plenty of swearing during a Pilates class) and studios are way too packed - at one session I was even bumping heads/feet with the instructor.
Fantastic experience: Ridiculously trendy boutique gym, but friendly trainers conducting well designed classes. Small, but functional changing rooms and good showers. Can hang around after with a good cup of coffee too.
Fantastic experience: I absolutely love BLOK! Initially started attending at Clapton location and now switched over to Shoreditch. The classes are difficult, the instructors are amazing and the facility is absolutely beautiful. I highly recommend to everyone! I literally love being here - I go almost every day (both mornings and evenings).
Fantastic experience: Love the space and the place.
Fantastic experience: Must be the best gym in London, just gets everything right for the modern person into fitness.
Fantastic experience: I have tried numerous studios and gyms in London but Blok has been hands down my favourite. Stylish and well maintained space without loud tacky music and florescence lights, diverse class selection and some truly incredible teachers make fitness easy and enjoyable! The only downside for me is a location as there is no underground close by but I still find it worthy!
Positive experience: I would love love to give this place 4 or even 5 stars but it is just almost laughably expensive. The instructors are incredible and the classes are great I managed to work my through most of the classes and my favourites were Calisthenics, BlokCore, Blokbeat, Barre, Pilates and Animal Flow. But being charged for a towel when I forgot mine is ludicrous when you are paying that much money, even a virgin gym would give you a towel for free. Plus the no-show charges are extortionate, £5 max these should be (I like the idea of them to get you to go but £8 on an already expensive membership is too much). It has the potential to be a really great gym, but £145 a month and a very cramped and poorly designed ladies changing room it just isn't worth the money. It's a shame because the staff and instructors are amazing, as is the venue but the prices are not :(
Fantastic experience: Classes are breathtaking, literally, the coffee is just as amazing!
Fantastic experience: Nice
Fantastic experience: Cool gym in Clapton, 2 mins walk from overground station. Good place if you like or want to try boxing. Shakes are really good, I recommend the green Detox shake.
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