Xercise4Less Stoke-On-Trent Gym

Positive experience: good choice of equipment

Fantastic experience: Kept superbly clean. Great layout and a great workout.

Positive experience: Good gym nice work out

Fantastic experience: Really good friendly gym, always enjoy it there

Fantastic experience: A perfect and neat place to train

Fantastic experience: Great staff, equipment is excellent for the money

Fantastic experience: ️‍♂️

Positive experience: The Gym is now JD sports. Happy sticking with them. Got what i need to train.

Fantastic experience: Fantastic HIIT Class with Nikki

Positive experience: First time in months like most people good organisation but did go very early. All sanitizer and paper towel in place well done guys for making things safe.

Fantastic experience: Brilliant gym, very happy to see all the sanitising stations and sprays

Positive experience: Only just started to go to this gym, but so far impressed. Plenty of equipment and plenty of room. Staff very pleasant and helpful.

Positive experience: Small budget gym but lots of equipments and classes!

Negative experience: Needs lots of work done on the building and updated machines. Asked staff cancel my membership then get chased for fees.

Fantastic experience: Reception staff, Rachel is very polite and is always smiling and been friendly. ⭐⭐⭐⭐⭐ Jack Stewart another key member of staff at the Fenton site is always friendly and helpful. Giving tips to all members and always says hi to the gym members even the miserable ones . He makes the gym friendly environment, another ⭐⭐⭐⭐⭐ Denie Roulton is missed at the gym ❤. If she was still around another ⭐⭐⭐⭐⭐ Big Chris is also always friendly and speaks to my little nephew with so much respect, he all ways makes an effort with him. Small little things make the difference. ⭐⭐⭐⭐⭐ Weak link at the Stoke gym is the manager he needs to work on his social skills. Honestly, you can see his fake smile and forced conversations a mile away. A kind 1 ⭐. But overall all the staff work hard at the gym and keep the gym clean, tidy and friendly. Great place to train, friendly environment and the staff are easy to approach.

Positive experience: Lots of space, lots of hi tech equipment

Fantastic experience: Clean and fresh, quality machines and equipment and plenty of them.

Fantastic experience: Love this place. Xxx

Fantastic experience: Good set up.lot of space.

Positive experience: Plenty of equipment which is in half decent state, monthly prices are low compared to other gyms. Only problem with this one is every time it rains the roof leaks in all kind of placs.

Negative experience: Showers are dirty and clearly not cleaned. Saw a plaster on the floor in shower and still there the next day Most of the gym is leaking surely this could be fixed and some rude staff.

Positive experience: Good gym but can get a bit busy...

Positive experience: It's alright, ladies gym is only small but I dont use it.

Fantastic experience: Nice gym

Positive experience: Small gym with good selection

Positive experience: The equipment is quite old and dated. There are loads of leaks in the roof, so when it rains, there are buckets all over the place catching the dripping water. The aircon isn't used as often and well as it should, so the smell of B.O. lingers a lot and we're all sweating away and falling asleep due to lack of fresh/cool air.

Negative experience: Seriously dont join .cancelling your membership is a nightmare.i cancelled 9 months ago and they are still making me pay for membership. Ended up letting them take me to debt collection,has they wouldnt cancel.so now have to pay nearly £200 in the morning to finally get them off my back.worse company i have ever dealt with.will never go back.vile company

Negative experience: Had an Asthma attack during the hot weather,had to pull onto the carpark for 7 mins and got charged £100 even after showing my blue badge and getting a visitor's pass from reception. The company that extorts money for little problems that unfortunate motorists have will go bump one day and their money grabbing ways will have contributed to their downfall, ruthless , any company willing to get into bed with a money grabbing faceless enterty is no better than exercise 4less who when contacted to let them know I was in a medical emergency on their car park didn't care and after receiving a phone call from outside exercise 4less just continued to let me get the £100 parking fine, I was there for 9 mins.

Fantastic experience: Lovely friendly atmosphere

Positive experience: Its cheap, with a good selection of weights and resistance machines.

Fantastic experience: Great gym

Positive experience: I fantasized a workout

Fantastic experience: Excellent every where as their faults

Negative experience: Terrible service who force debt upon people who no longer can afford to pay and use their facilities I thought I'd cancelled my membership. I had to move back to Wales after being chucked out by my partner . Then I get a call a few months later saying I owe you guys 300 pound for A gym I am unable to use (Reply to the Owner)

Fantastic experience: Love this place. 5 stars

Fantastic experience: Woman behind the counter is worth the monthly payments alone. Don't tell misses tho.

Negative experience: Been a member around 3 or 4 years the so called rules on the board don't leave weights everywhere but do trying get on equipment people just standing around in groups or just sitting on the equipment on there phones so whilst they're taking the equipment up on there Facebook you can't get on anything if you want be on ya phones stay at home the gyms to work out not for social media come in from work go gym and can't get on anything will be looking elsewhere

Fantastic experience: Great gym. Good equipment and well looked after

Positive experience: Parking after 5.30 is horrendous

Fantastic experience: best people in stoke to train with n I remember at shapes booth st n pure nothing on exercise for less

Fantastic experience: Good gym and did Yoga for the first time.

Positive experience: I went through NHS so didn't look at all but there was a variety of equipment available

Negative experience: joined this gym on the understanding that I could bring my bike in and put it in the reception out of the way with no health and safety issue as i was told it was fine and now I've signed up for 12 months thay tell me I have to leave it outside thay have no cycle place to secure it, thay go on about health and safety yet thay have large buckets around the place catching rain water that comes from the leaking roof, the only staff I see working is the cleaners the rest just sit around chatting

Fantastic experience: Always pretty quiet, equipment is well maintained and staff are friendly. Good facilities to practice martial arts (variety of punch/kick bags, cage and boxing ring) obviously no pool, sauna etc but you wouldn't expect it for the low price.

Negative experience: Very disappointed been twice this week and its freezing today came away at ten past 9 and still no heating put on asked reception and they dnt have nothing do with the heating Why?? Even the cleaner was freezing its a joke. Manager not arriving till half 9 dnt know why it opens at 8.. You not supposed go the gym and wrap up..

Fantastic experience: I love your gym❤️

Fantastic experience: Great range of equipment friendly staff showers are clean plenty of car parking available I don't do any classes so cannot comment but seem busy

Fantastic experience: It nice.

Fantastic experience: nice clean gym with friendly staff

Fantastic experience: Just joined enjoying every minute

Fantastic experience: Best around

Fantastic experience: Brilliant equipment and friendly staff. Best gym in the city.

Negative experience: As of current visit 4 treadmills out of action. One has been broken for 8 weeks. Cancelling and shall be going somewhere where lip service is not the standard.

Negative experience: Ahhh another gym to review from a regular person. Again the problem is if your not good looking dressed to the nines in nike and have a swag that you only get if your parents spoon feed you then you just wont fit in. If you have anxiety or any mental issue do not I repeat do not go here. The key to this gym is popularity reception have there favourites and pretty sure all the staff are sleeping together

Positive experience: Dpd are one off the better delivery companys secure to post parcels through ! Good service

Fantastic experience: I enjoyed it when I went lots of exercise to do and it was lots of fun

Fantastic experience: Great gym with freindly staff and plenty of equipment

Fantastic experience: I really wanted to improve my fitness level, since I finished work a couple of years ago to look after my disabled daughter, exercising had been a thing of the past. I was very apprehensive at going at first but, there was no need as everyone is helpful and non-judgemental. The gym attracts people of all ages and fitness levels.

Positive experience: It's a great gym with plenty to offer. Friendly staff and everyone is very helpful.

Negative experience: I will not recommend this gym to anyone. They charged me a fine of £160 parking fine even though I am a member and I keyed in my car's reg number. When I went in to complain, they said sorry we can't help you and you have to pay the fine. The staff at the reception were unhelpful and their attitude was bad. They could offer no solution at all, when I asked to speak to the manager they refused me any details. Don't ever join this gym.

Fantastic experience: Good atmosphere. Good equipment.

Positive experience: As someone who is very anxious of working out next to total strangers, this gym is very spacious and friendly. The machines are positioned strategically so your have your own personal space, yet at the same time you can interact with others.

Fantastic experience: Friendly, approachable and knowledgeable staff. Plenty of facilities, spotlessly clean, showers and toilets also kept clean. Plenty of room so we don't feel overcrowded. None judgemental attitude. Motivational quotes around the gym. Ladies only room. Free classes. Love it and feel great after every visit. Fantastic value for money.

Fantastic experience: Brilliant gym. Plenty of equipment and friendly staff who are always at hand to help u out.

Fantastic experience: Great gym. Friendly staff and amazing facilities. I've been to many gyms around and xercise4less is by far the best.

Fantastic experience: A great gym with a lovely atmosphere, love the women's only area!

Positive experience: Not bad, specially if you consider price.

Negative experience: I’m appalled as to how I have been treated by the gym. I have also spoken to others in the same situation as me. This is why you should look elsewhere for a gym: The gym has a new CCTV ANPR (Automatic Number Plate Recognition) camera system installed so that non gym members don’t use it. I understand this reasoning. They inform you of this system correctly by email and also put good clear signage up. I am fine with this. I use the system as instructed on multiple occasions. To my surprise I receive a letter from the external security company who runs the CCTV to state I incorrectly parked on the car park which is for members only and have been fined £60. They show photos of my car parked, which it was. I go to the gym after receiving the letter and the staff state that there is nothing that both they or the management can do about it, that many other members are also affected and unhappy and that they can only recommend I appeal to the external security company. I stated that I always input my car registration number. They state I must have inputted it incorrectly or the system may have played up. So I do as instructed and appeal on line. Tonight I receive confirmation that the appeal is rejected on the grounds that I did not put in the correct registration plate in on the day it was photographed. I think this to be incorrect. In my view the system played up or I maybe did input a number or letter incorrectly as “human error.” Outcome: I have now cancelled my membership. Other friends are doing the same. We would rather go to a gym that can offer a personal professional service, that can check and understand that the system failed or human error occurred to a paying member of 2+ years. I will now take my custom elsewhere. In my view Either Xercise4Less are not professional and understanding to good paying folk, or this is a money-making racket. Be careful! Ex Member number W11785241

Fantastic experience: I was always a bit scared of going to the gym but the staff at this one are always so friendly and helpful - I now actually really enjoy it! There's loads of equipment in great condition, large, clean changing rooms and free parking which is a massive plus.

Fantastic experience: You never have to queue for a machine and all the staff are friendly and helpful

Fantastic experience: I really love this gym, well-equipped, friendly staff, discounts, long opening times.

Fantastic experience: Close to where I live, very clean and the staff are really approachable xx

Fantastic experience: Great place to work out

Positive experience: Lots of equipment and classes. Ladies only area provided.

Fantastic experience: Good PTs and all the equipment you need in a gym

Fantastic experience: Good gym and reasonable price

Fantastic experience: Friendly staff.. Wide variety of machines... Lovely and clean..

Fantastic experience: Best gym last 2 year i am with Xercise4less

Negative experience: Leaking roof, cameras on car park and if you don't put your reg in the computer as you enter the gym you get a fine or if you go over 3 hours you get a fine, gym is ok needs updating with new gym equipment

Negative experience: Walked in to see what it like the staff looks at you like you some sort of a retard

Fantastic experience: Xercise for less is the best gym I have been too. I would recommend signing up.

Fantastic experience: I been to many different gyms in the local area and this one is by far the best, Only cons is the clips on the multi gyms get moved about and hard to find at times. And the morning classes are mainly indoor cycling. Which now start at 7.. even though the gym opens at 6.. U have to go gym 6-7 due to family and work commitments. So can't do any classes..

Fantastic experience: Great gym good price, plenty of staff

Fantastic experience: Fab gym great classes brilliant and dedicated Pts always there for helping hand I have been to a few gyms in the past this has all the boxes ticked value for money

Fantastic experience: Can not beat it for the money, great gym.

Fantastic experience: Excellent gym with fab facilities

Fantastic experience: Friendly staff, good range of equipment, I don't feel negatively judged for going at my own pace, and despite not attending any classes there seems to be quite a lot offered.

Fantastic experience: Excellent

Negative experience: If you want to dodge the buckets catching water from the leaking roof, constantly complain about shower facilities not working and the reception staff ignore you.... Then sign up this is definitely for you.

Positive experience: Come on get exercise,get sweat and go home dirty coz no hot water 3 week now. After 3 weeks we got hot water now better

Negative experience: Can under 13s go there

Positive experience: Well kitted out and cheap place to train. Leaky roof and poor maintenance.

Positive experience: Price is low, equipment good. Some of the staff work hard. Unit / building requires attention. Loss of some morning class's recently, lack of hot water in the showers last few weeks.

Fantastic experience: Great service. Always friendly. Great choice of equipment. Ladies only section. Free classes. Trainers available

Positive experience: Good cardio and weights sections. Not enough variety in Studio classes. Staff friendly. Parking can be a nightmare at peak times.

Negative experience: Okayish gym, staff are beginning to annoy me with their arrogant attitudes when you ask for something

Positive experience: Daily workout

Fantastic experience: Great place to work out, cheap, amazing friendly staff, really good modern equipment, plenty of room a nd more then enough machines to use even at peak times!

Positive experience: Good choice of equipment but take a brolly because the roof is always leaking and it takes months to fix equipment. A decent gym though for a good price.

Fantastic experience: I've only being coming to the gym for a short time but have found it really comfortable there is plenty of equipment and what I like is you don't have to wait for any of the machines obviously I've not met all the staff but the ones I have they have been really friendly and helpful