Heywood Sports Village

Fantastic experience: Nice sports centre, good badminton courts, swimming pool looks great. Shame the showers were locked at 930pm

Fantastic experience: Nice place for families and kids

Negative experience: The gym has turned into a dump, children break the exercise machines because they lift heavy weights and then just dropped this weight down. I personally saw how one child lifted dumbbells that were bigger than his body. Everyone who works out professionally knows that these children will not achieve any results because their bodies are not ready for this yet. Their bodies have not yet formed muscles. Those who work in the gym should monitor this so that no one breaks the exercise machines, but they just look at this and remain silent, I understand that they do not care, but I pay for my membership and want to work out, but the most important exercise machines are broken and no one cares about this. A lot of people have changed gyms because it is impossible to work out. I understand that this is all because of money, but then at least make a schedule for everyone, for example children from 8-16 and then for adults from 16-22. You will never be able to understand this because you do not work out in the gym. I come to the gym to work out, not to sit on a bench and text someone every 2 minutes. The staff is supposed to monitor what's going on in the gym, not stay silent. People smoke vapers right during workouts, what kind of mess is this? Why does no one care what's going on?

Fantastic experience: Love it

Negative experience: I paid for my daughter’s swimming lessons over the phone £65 . I was told to come on Wednesdays and 12pm. I went two Wednesdays and I was told there was no lessons. Since then I have been trying to call them to know exact time and days for lesson but no one answers the question honestly. It’s as if I they have scammed me. I need my money back .

Fantastic experience: Lovely sports complex staff so helpful and friendly

Negative experience: Don’t appreciate Jacob shouting at me in front of all the other parents in public. If you have a problem speak to me politely and certainly don’t threaten to put my child elsewhere and walk away. Do they not teach you basic customer service and communication skills.?? Clearly not. This isn’t the last of this complaint. How dare you speak to me as a parent like you did. Absolutely unacceptable! Goldfish 2 Thursday 415. At the time of writing this review, my child is on 94% with 1 element to complete to take him to 100%. Today, I got told forcefully and in unacceptable manner in full public by Jacob ‘HE IS NOT LISTENING’. Jacob, correct me if I’m wrong, but you are a ‘teacher’ and if he’s clearly not getting the last element your teaching him, your clearly not engaging him or your clearly getting it wrong in your manner. I observe from the balcony every session, tonight was no exception. Was it a long day Jacob, or you just couldn’t be bothered??! Some children don’t grasp it first time, second time and so forth, that’s why it’s called ‘teach’ your clearly in the wrong job. How dare you threaten me to move him elsewhere! Who gives you the right to do that and how dare you speak to me in the manner you did. Please don’t start a conversation and then walk away. I am the customer and you are the ambassador for the leisure centre clearly an UN ACCEPTABLE ambassador tonight. You keep teaching until they get it! Don’t take the shoddy easy way out and label the child as a ‘non listener’ and threaten to move him! Absolutely shocking! You have tonight mentally knocked my 9 year old son’s confidence to shreds!

Fantastic experience: Great value gym and sports facility for local community

Fantastic experience: Absolutely amazing. Totally worth the money.

Positive experience: All good

Fantastic experience: Clean facilities, kind staff, ample parking

Fantastic experience: Good gym, excellent pool.

Fantastic experience: Great place for kids football ⚽️

Positive experience: A fair amount of machines the the gym seems to be broken now. And have been for a while. The whole building and facilities are good

Fantastic experience: Great facilities for indoor and outdoor sports.

Fantastic experience: A really well equipped gym, with friendly staff, very well located too. Top stuff

Positive experience: Been a member for over a decade here, always feel it’s well run, clean and lots of choice for exercise, but, myself and speaking to many other gym users it’s becoming a concern now just how long treadmills are out of action for, currently there are now 4 of 12 out of action and let’s be honest, at least 2 have been down over a month, you pay a monthly price to be able to workout as best suits and it’s often difficult to even get on a treadmill as it is now, can we have some urgency to see defective equipment repaired/replaced as right now it’s getting ridiculous.

Positive experience: Good parking and well set out

Fantastic experience: Really great venue. Best leisure centre in the area. Parking is the best, the staff are the friendliest - and most importantly, it's the cleanest. Rochdale is always filthy, especially the changing areas, whereas Heywood is almost always spotless.

Positive experience: Decent enough facilities but cancelled my daughter's swim class a few times now with no notice so like this morning we are sat there again in a costume for no reason. Poor organisation.

Positive experience: It's very dirty in the showers and changing cubicles, but it will have to do as swimming lessons for kids are essential. If I didn't need to go i wouldn't. However, Its better than Rochdale's your trust it's vile there.

Fantastic experience: Amazing venue https://maps.app.goo.gl/qrTo121rxeuZTKpN6

Positive experience: Great staff , nice clean pol and changing rooms

Fantastic experience: I was there to donate blood, not in the gym

Positive experience: Cool and nice

Fantastic experience: Great facilities clean and modern, swim classes for my toddler have been great

Negative experience: I am writing to express my concern about the decline in the cleanliness of the general and men's changing rooms. Today, when I entered the changing rooms, I was met with an very unpleasant odor. I believe that management should prioritize addressing this issue, as it was not a problem in the past. To ensure a hygienic environment, the changing rooms should be cleaned multiple times a day using appropriate fragrances and disinfectants.

Fantastic experience: Staff at the leisure centre are friendly . well maintained inside and outside. Play grounds are well used for sports by kids and adults

Fantastic experience: Great place for sports , health etc

Fantastic experience: Well equipped gym, need to stock up on more wipes for machines though.

Fantastic experience: Brilliant helpful staff, clean friendly environment.

Positive experience: A great place for the children's football, all kept very today, pitches are all in great condition too. One negative is the lakes that form on the carpark when it rains.

Fantastic experience: Some space. Grass pitches need a bit of care, but overall a really great facility.

Negative experience: Just saw a kid vomit in the pool. The lifeguard slowly wandered over to get a scoop and then handed it to the kid’s dad. The dad then scooped up what little bit of vomit that was still visible and handed it to the lifeguard. The sick kid was then allowed to stay in the pool to swim and no one in there was made aware of what just happened. How is this not a bio hazard?! I’m truly horrified. There are so many children here having swimming lessons and if my son wasn’t in the small pool at the time, I would have run down and grabbed him out. Disgusting!

Positive experience: Not impressed on my first visit for a couple of years. Won't be back

Positive experience: We use the pool it's nice enough. Could do with more family changing cubicles always seem to be waiting for them to be free

Positive experience: Nice warm pool, not too crowded.

Fantastic experience: Absolutely love this place, very clean and staff are polite and helpful

Fantastic experience: Went to a great pantomime there with the family.

Positive experience: Went swimming. The pool was a little bit cold for me. Nice and clean

Fantastic experience: I’ve been going to heywood sports village for 3 weeks. What a pleasure to see how clean the gym is. The changing rooms are spotless. The staff are so friendly. I wish I became a member yrs ago. Highly recommend

Positive experience: Went to the Christmas Pantomime in the sports hall and facilities and parking very good

Fantastic experience: Brilliant facility , lovely helpful staff. Very clean and well managed

Fantastic experience: Went to see snow white. Excellent.

Fantastic experience: Clean swimming pools and changing rooms.

Positive experience: Lovely staff Good amenities

Fantastic experience: Play walking netball every week, great bunch of people. Really enjoy it.

Fantastic experience: Great place for swimming - warm water (this is something we can't say about Middleton swimming pool) , clean, friendly staff.

Fantastic experience: Plenty of parking, clean areas. Was there for football..unsure how pool was.

Positive experience: Security so not just any one can walk in with controlled gates

Fantastic experience: Very clean, good service, never had any problems

Fantastic experience: Good pitches. My lad enjoyed it.

Positive experience: It good place for kids sports

Positive experience: Decent gym & pool (water temp varies wildly though). Helpful staff. Entry needs a better system.

Positive experience: Only done a couple of classes very clean.Definitely better than Middleton

Fantastic experience: Love the swimming facilities. Great swimming instructors. Thanks for helping me with my confidence in the water. Would definitely recommend

Fantastic experience: I love visiting the swimming pool. Most convenient membership terms and conditions. It has everything in order to relax and enjoy yourself.

Negative experience: Terrible service no one ever answers the phone can't get into any classes. Supposed to be able to cancel at any time incorrect I will never rejoin this gym

Positive experience: Swimming pool is very good with lake warm water gym classes are fun

Negative experience: My twins were booked for a non swimmers lesson with a holiday voucher with packed lunch included. No one there to greet them or my husband and there was a mix up with times. Also no packed lunch was provided. No one around to ask at all.

Fantastic experience: Good swimming baths and leisure complex

Fantastic experience: Great place. Staff really friendly and helpful. Very busy place lots going on.

Fantastic experience: A very good place for all type of sports .Attended an event for kids very good for kids . Booked a badminton game online a s had good fun with kids money best spent . Will visit again

Negative experience: They really need to put Aircon up in the viewing area for swimming it's too hot up there even in winter.

Fantastic experience: Good facilities. Pool is always well managed and clean. Staff are friendly helpful. I do the Aqua Zumba classes which are great fun

Fantastic experience: Excellent serive from a commited and dedicated staff team. Every single person i spoke to went above and beyond

Negative experience: Rubbish service and rude members of staff, very not helpful. Highly not recommended

Fantastic experience: My son goes swimming and its only been afew weeks and I have already seen his confidence grow when he is in the pool. With the of the instructor outside the pool they also have someone in the pool to support and help the children to develop.. brilliant

Positive experience: Enjoyed playing in the sports hall

Fantastic experience: This is very well organised gym

Negative experience: My son in law is moving to Inverness and wanted to cancel his subscription. He even took his new tenancy agreement to show staff at Heywood. Staff refused to close his subscription and when he said that he would stop his direct debit, they told him that he would be chased for the funds. What kind of organisation is Rochdale local authority running. The contract states that a person has to give a month notice unless moving house or illness. They can't even comply with their own regulations. Very rude staff and very officious. Disgusting behaviour

Fantastic experience: Starting using the gym at Heywood as the Rochdale gym is currently being renovated. Plenty of machines and free weights. Seems much busier than Rochdale. Friendly staff.

Fantastic experience: Friendly, helpful and very happy staff that go out of there way to solve any problem. I would recommend it to anyone

Fantastic experience: Good parking lots of things to do

Fantastic experience: Superb facilities and great parking

Fantastic experience: Great venue for swimming and catch up with friends

Fantastic experience: Great classes for every age. Top gym and swimming facilities

Fantastic experience: Gym has all the equipment I need. Steam Room and showers are great after a workout. Being retired I can choose when the gym and pool arent too busy. So yes, all good and positive. The lane swimming is excellent.

Fantastic experience: Staff helpful. Great facilities.

Fantastic experience: Good for football and even burger van

Positive experience: Great gym with a lot of equipment to choose from. I hope this will be my second home. Enjoying lane swim in the evening, pool area clean and always attented by lifeguard. Music in the evening it is a nice touch

Fantastic experience: Good gym at a good price, decent equipment.

Fantastic experience: It is awesome, it has everything such, pool, gym/classes, sauna etc It is very organized and nice staff. Huge car park, and clean indoor and outdoor.

Fantastic experience: Multi-sport court, swimming pools, gym with really nice equipment and polite staff! Serving Heywood community for many years

Fantastic experience: Great courts and excellent customer service lovely girls on reception

Fantastic experience: Good facilities, nice pool.

Positive experience: Went there to do a pre-loved children's sale and was ok sold a bit

Fantastic experience: Very nice pitches and well organised. Good size car park and modern facilities

Fantastic experience: Always clean and tidy. Fantastic wide range of activities for all ages. My son (4) attends swimming & football. Lovely staff on reception. Especially the lady with glasses and blonde hair. ☺️

Fantastic experience: Fantastic facilities. Staff are very friendly and helpful.

Negative experience: Worked here until they wanted us to empty bins with dog watse and No Risk Assesment ... I SOON Walked out as doing these duties were the worst kind of degrading thing you can ask any person to do especially when the bag breaks and all the dog waste goes all over the floor which is no fault of the Staff... I Hated working here but the Staff were like family but the Management were very weak indeed

Fantastic experience: Chloe was most helpfull and and very pleasant person to deal with. All signed up for my membership now and ready to go. Thanks Steve D

Negative experience: This place need to sort out the staff very rude to my 6 years old kid asked for lettle plastic to help him can swim, and they were racism to others black women who could not speak English I saw them all by myself, staff were very poor

Positive experience: Great site could do with the studio up dating but it gets the job done

Fantastic experience: Excellent facilities and well managed

Positive experience: Good facilities, could do with new showers though

Negative experience: Never answer the phone !!!!!! Still not answering phones even after 20 times date 26/06/2022

Positive experience: I use the gym and sauna facilities. Very clean and very modern equipment. £30 a month is not too bad of a price as this includes swimming.

Fantastic experience: My two sons and step daughter use the gym ans swimming pool regularly the love and it keeps them off the streets its only £12.50 a month and you can cancel at any time

Fantastic experience: Only used the pool here no complaints clean, lifeguards do there job even if it makes them the fun police, my niece was asked to remove her mask because it covered her nose, it was in-between goggles and snorkel mask, essentially goggles with a rubber skirt. She hates water up her nose it spoiled the rest of her swim shed been wearing them half hr or so but rules are rules