Activ8 Health & Fitness

Fantastic experience: Great place to keep fit

Fantastic experience: Good gym, friendly staff

Fantastic experience: Love it❤️

Positive experience: Editing my review after having been there since January, it’s fair to say my views have changed. The gym is ok for the price, and a decent size. The weight area is fairly small (I imagine more so on a night, I have heard it can be a struggle to get on machines) but going really early it’s not much of a problem. The gym could definitely benefit from some enforced rules. Weights are often left on machines, and some people leave sweat on machines after they finish, instead of cleaning it with the supplies offered, though I wouldn’t say this is really the gyms fault at all. Showers aren’t great, only three of them and some are hotter than others, so make sure to try them all and find the hottest, though they do the job. To be fair to them, they run a lot of classes which I mam sure are all very good, though if you work in regular working hours, good luck getting one since they book up extremely fast, possibly due to the quality of them, though I have never tried one personally. I admit my first review was harsh, I would say the gym is good for what you get, though I would say it is worth forking out a bit more for one with bigger facilities if you are planning going every night in peak times.

Fantastic experience: Lovely gym in forum. Good range of equipment to use. The staff are friendly and helpful. All new equipment put in gym is good and well worth the joining fee you pay

Positive experience: Website says a gym swimming and sauna day pass is £11 and I was charged £12.90. It’s not my fault if you can’t update your website

Fantastic experience: Very good good staff

Fantastic experience: Clean place and cheap membership fees staff really good and a huge selection of equipment would highly recommend

Fantastic experience: 90 day membership for students for roughly 17 pound a month which is the cheapest ypu can get anywhere and the size of the gym is phenomenal so I recommend this gym because for 25 pound it is still worth it cos you can shower hair dry and put your things in lockers

Negative experience: I have been a member of Billingham Gym for several months now, and I must say that the experience has been incredibly frustrating. What bothers me even more is that this lack of customer service, poor communication, and subpar facilities is not limited to just this location but extends to the Ingleby and Stockton gyms as well. First and foremost, I have had numerous issues trying to get in touch with the gym manager. Despite promises to call me back, it has been over a month, and I am still waiting for that call. The poor communication from the manager is highly disappointing and shows a complete lack of respect for members. My attempts to request a callback have been blatantly ignored, and it is disheartening to see the staff fail to keep their promises. Furthermore, the gym itself is quite small, which is disappointing. However, what truly aggravates me is the layout of the facilities. Unlike other gyms I have been to, the gym, sauna, and swimming pool are all located in different areas of the centre. This makes it inconvenient and time-consuming to access different amenities. Additionally, I find it absurd that I have to book the sauna separately for male and female times. Such a policy only adds to the inconvenience and restricts flexibility. The swimming pool at Billingham Gym is always overcrowded and chaotic. It feels nearly impossible to find any time to actually swim, especially during the weekends. The lack of available swim lanes due to ongoing lessons only exacerbates the problem. Moreover, my child's swimming sessions have been cancelled for five weeks in a row. This is highly frustrating, especially considering that it took six months on the waiting list to secure a spot for them. This level of unreliability is unacceptable and shows a severe lack of organization and consideration for members. The sauna is another disappointment altogether. It is never warm enough, and people have been observed shaving in there, which is unhygienic and unacceptable. The benches are in dire need of replacement, and the steam room has never been warm during my visits. On top of that, booking a slot for the sauna is a hassle, yet when I manage to secure a booking, the sauna is often underutilized and not full. Overall, my experience with Billingham Gym and its associated centres, has been nothing short of frustrating. The non-existent customer service, poor communication from the gym manager, unimpressive facilities, inadequate management of amenities, and the repeated cancellation of swimming sessions for my child after a six-month wait on the waiting list leave much to be desired. I strongly urge the management to address these issues promptly and take necessary steps to improve the overall experience for their members. Thankfully I have moved out of the area and there are loads of gyms down south.

Fantastic experience: I have been a member of a multitude of different gyms. However this is my favourite, I have achieved all of my fitness goals here. The staff and the members are easy to approach. Can be a bit busy at 5pm, if you want to hit weights 7pm onwards is best. My only gripe is the reduced closing times on a weekend. 6pm close on Saturdays and Sundays.... Madness

Fantastic experience: Always clean staff helpful

Fantastic experience: Friendly atmosphere

Positive experience: Their services are great, however, the waiting times on the phone are absurd, I was trying to call for some information that I couldn’t find on their website. I was number 1 in the queue for longer than 20 minutes.

Fantastic experience: Great gym and fitness classes. They have venues in Billingham, Stockton,Thornaby and Ingleby Barwick. Very Reasonable membership prices.

Fantastic experience: Been going to this gym for 2 months now. Brilliant gym with all the equiptment you need. There is a lot of cardio machines so you are never waiting. Their selection of free weights is vast. Pleanty of space to do circuits.

Fantastic experience: A clean, friendly gym. Nice and quiet and plenty of variety when it comes to the machines!

Fantastic experience: Nice and quiet, friendly staff, good facilities

Fantastic experience: Cant wait to get back to the gym. This place has everything from sports massage, sauna & steam, gym with many different sections, classes, swimming, ice skating, theatre and plenty of food in thier cute modern restaurant.

Fantastic experience: Great they are open again. Still the same Covid measures in place. Staff helpful, and keeping people right with the rules!

Positive experience: Its a gym that functions for training purposes..

Fantastic experience: So well organised. I've left my old gym, I'm so impressed with the cleanliness, and the procedures in place to help combat Covid. Best one in the area

Fantastic experience: Had a good work out at the forum today One month is not long see all then guys

Fantastic experience: Great gym, clean, tidy and friendly staff.

Fantastic experience: Good but full of posers

Fantastic experience: Awsome gym

Fantastic experience: Very helpfull staff

Fantastic experience: Visit here every day all areas clean and tidy staff helpful when needed too.... Classes are epic all round great place now has little cafe too,

Positive experience: First rate equipment. Only negative would be that the showers have no power to them.It's like standing under a watering can.Apart from that no complaints at all.

Negative experience: It's a mess, never tidied up,equipment all over the place. Staff show no interest in maintaining the facilities. Only still go as it is handy for shops and busses

Fantastic experience: Great gym, always a good work out! Machines are

Fantastic experience: It's a gym

Fantastic experience: Amazing staff very professional and friendly lovely and clean too

Positive experience: Cheaper gym membership in the area bit here you get so many additional activities in the price.

Fantastic experience: Very friendly staff and good facilities

Positive experience: Great gym, friendly knowledgeable staff, loads of kit and nicely spaced out so you're not waiting for anything. Good facilities too.

Fantastic experience: Good all round gym and great range of facilities

Positive experience: Very expensive for none members but good facilities. Would be great to offer more affordable schemes for people who won't be able to take full advantage of a monthly membership.

Fantastic experience: This is my local gym staff are great plenty of loose weights and machines to use changing rooms spot on

Fantastic experience: Great gym. Good selection of equipment. Nice staff.

Positive experience: This is actually a decent gym. On the downside it is a very small gym and some of the equipment is a little dated now compared to much more upmarket gyms but its a quality local gym with everything you really need. Staff are helpful and changing facilities are clean. Would recommend.

Fantastic experience: Great up to date gym with helpful knowledgeable staff. From beginner to advanced.

Fantastic experience: Clean friendly gym

Positive experience: up to date venue for all keeping fit

Fantastic experience: Activ8 is part of a network of council run centres. As a member of activ8 you are able to use all of the facilities across in Billingham, Stockton and Thornaby. The staff are great and the equipment is up to date.