
Information about Retford Leisure Centre
Opening hours
- sunday: 7h-21h
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-22h
- saturday: 7h-18h
Our comment from FitFit UK about Retford Leisure Centre:
Retford Leisure Centre is a vibrant community hub in Retford, offering excellent facilities and a welcoming atmosphere. Many users have highlighted the following positive aspects:
- Friendly and Helpful Staff: The staff are consistently described as welcoming, friendly, and knowledgeable, contributing to a positive experience for members of all ages.
- Well-Maintained Facilities: The gym is equipped with modern machines and a variety of classes, while the pool area is noted for its cleanliness and suitability for both swimming lessons and public use.
- Positive Community Environment: The centre is praised as a community resource where families and individuals can engage in various activities, including swimming competitions, fitness classes, and socializing.
- Dedicated Support for Fitness Journeys: Users have appreciated the tailored support for those returning to fitness or managing health conditions, which fosters a supportive environment for all.
While there are many strengths, some users have expressed concerns:
- Swimming Lesson Cancellations: Frequent cancellations of swimming lessons have been a significant complaint, with calls for better communication and refund policies.
- Cleanliness Issues: A few users noted that there have been times when the changing rooms were not up to standard, particularly during peak hours.
- Communication Challenges: Several customers have struggled to receive timely responses to their inquiries, suggesting improvements are needed in customer communication.
Overall, Retford Leisure Centre is a great place for fitness and recreation, but addressing the mentioned concerns could enhance the experience for all members.
Services, Machines and Guided Classes
Retford Leisure Centre: Opinions
Negative experience: Lessons are always cancelled and they refuse to refund for the services they are unable to provide. When there is a lesson on the changing rooms are filthy. I have sent scores of emails trying to get this sorted but receive no response or acknowledgement.
Fantastic experience: I have been referred to the centre for medical reasons. I will admit that I was sceptical about going back to a leisure centre but have found that Retford is an exception. The staff are very welcoming and I have found that going back is definitely a positive experience. The equipment and facilities appear to be good and well maintained and I am looking forward to regular of the centre. Hopefully you will find that you have a good experience when you attend this centre.
Negative experience: Constantly cancelling swimming lessons. They will cancel 50% of your swimming lessons and refuse to refund. Beware and use the better swim schools in the area
Fantastic experience: Great support from the service .
Fantastic experience: Excellent facilities and a real community centre.
Fantastic experience: Hi does anyone know the pool times please for just a general swim?
Positive experience: Came here for a swimming competition, I helped out, and the kids had a great time. Great venue for the event, they even had lights in the pool!
Fantastic experience: Good leisure Centre.
Fantastic experience: Very decent to swim in an nice and cool pool after working out in the gym where it’s a good place to have a dive and doing such breathstrokes and doing arm windmills for my water exercise especially survival
Fantastic experience: Great modern leisure centre
Fantastic experience: Warm, friendly and welcoming environment
Negative experience: If I was to rate this place on the staff alone it would be 5*....the gym is well ran and a friendly atmosphere... the laned swimming is a free for all ..I was lucky in that I had a friend who told me the etiquette of laned swimming which was fortunate because Once your past the door no one gives a chuff...I guess it's typical of laned swimming I did try to ask about the numbers allowed in once but it was obviously falling on deaf ears I mean I'm just a regular paying customer once they have my money I suppose I lose the right to raise a concern
Positive experience: Excellent
Fantastic experience: I've been a member here for many years, and now my children have their swimming lesson here, It makes sense not to go anywhere else! 5☆☆☆☆☆
Fantastic experience: My kids have their weekly swimming lessons there and they absolutely love it and the swimming instructors are amazing and can't fault them at all! I highly recommend them
Fantastic experience: Helping me get fit because I am very unfit
Positive experience: This has a well equipped gym with a selection of classes as well as the pool. The staff are helpful. I only have two whinges. Number 1 Membership is pretty expensive even if you are sent via referral £30+ and 2 not enough aquasize classes. There are lots of people with joint problems and they definitely need a fairer system than wait by the phone and pounce for a space
Fantastic experience: Always nice and clean. Staff are great
Fantastic experience: Really good for when you are not physical up to doing a lot of exercise, chair exercise is great and 2 further lesson as you improve
Fantastic experience: Very helpful good facilities quite times available fitness & swimming. Refreshments available Parking also.
Fantastic experience: The staff are very polite and help you when you need it the pool and locker rooms are very clean
Fantastic experience: The staff are friendly fun and helpful. The pool is really accessible.
Negative experience: Friendly staff, nice leisure centre Shame cleaner wasn’t a little friendlier and drops the attitude ☹️ Understand if people don’t enjoy their job! But a little friendly smile don’t go a miss!
Negative experience: Constantly cancelling swimming lessons. Once we had an email saying they hadn't received our payment so had cancelled our lessons and we had to join the waiting list again. This was their fault, but took it out on us. Then they've cancelled kids swimming lessons this Sunday and are refusing to refund for the lessons they can't carry out.. We've now had ANOTHER lesson cancelled and absolute radio silence from the company. I've emailed, messaged, left reviews for sites within the chain and it's all on deaf ears. Try somewhere else for your child's swimming lessons - Swimstars, Worksop Dolphins, there are plenty of options This was a year ago and it's still the same: We only ever use the pool, so can't comment about the gym etc. But the changing rooms are always filthy - mud, grass, plasters, wads of hair etc We've never been to use the pool and the changing rooms are clean
Fantastic experience: Superb leisure centre great facilities and friendly staff
Fantastic experience: Just there to meet the wife she likes it , swimming
Fantastic experience: Good gym, fab PT
Fantastic experience: Excellet
Fantastic experience: Go there to watch my granddaughter in her swimming lesson staff helpful and building very clean.
Fantastic experience: Great, clean, friendly, fully stocked gym. Plenty of classes run by professional staff. Carpark can get full, but there are plenty of quiet times.
Fantastic experience: Great leisure centre for all activities on offer, staff friendly and willing to help out. Nice gym equipment selection for all ages and abilities.
Positive experience: Friendly and professional staff. Good facilities.
Fantastic experience: Great staff ,great place
Positive experience: Good leisure centre but the viewing gallery for the pool is poor. Not very well designed at all.
Positive experience: Clean in the pool and locker rooms. Not over crowded during lap swimming or family swim. The chlorine level wasn't too bad either. Normally my eyes sting for ages afterwards but I was able to swim for an hour without goggles with only mild mistiness. Reasonably priced.
Fantastic experience: I take my grandson to his swimming lessons. I sit and watch in the spectators gallery. There are lots of seats but l have only seen one area where a wheelchair could go
Fantastic experience: We swim and use the gym here. Most of the staff are friendly and knowledgeable. Good range of products to buy. clean pool and love the gym.
Negative experience: Great leisure centre, dreadful website. Where are the swim times? There used to be a weekly timetable. No longer
Fantastic experience: Lovely place
Positive experience: Mooie gym met goede toestellen
Fantastic experience: Nice, clean swimming pool with lots of different sessions for young kids. Good instructors. I take the grand kids there and they love it.
Fantastic experience: Pleasantly surprised with an excellent facility, 2 nice pools and clean changing rooms.
Fantastic experience: My Great Grandaughter had a magical birthday party hosted by two grown up "princesses". Wonderful!
Fantastic experience: Great staff. Good Facilities
Fantastic experience: The experience very good staff expertise is very good cannot fault it
Fantastic experience: Always a pleasure
Positive experience: After redecoration the place looked 100% better, good service and lots of things to do but the vending machine was a pain to use.
Positive experience: Not very good for dun swim times (weekends only)
Fantastic experience: They are good.
Positive experience: 7 year old daughter loves her swimming lessons and has been coming here for a while now.
Fantastic experience: Clean and modern
Fantastic experience: Very reasonable prices. And a lovely family friendly pool with a nice viewing area. Haven't tried the gym but looks nice
Fantastic experience: Lovley kids pool , friendly staff , very clean and a pleasant environment.
Fantastic experience: A great place to exercise and met new like minded people. The staff are marvelous and always there to help you. It's a lovely friendly place and you can buy a drink with your new friends when you've finished.
Fantastic experience: Super fun place
Fantastic experience: A modern leisure centre which has many facilities. There is a two- storey gym with lots of equipment, membership is very reasonably priced. One to one help for those who have a health condition with their GP's approval. There is a 25m swimming pool as well as a smaller pool at a slightly higher temperature which is used for starter lessons as well as public swimming. The 25m pool is also used for swimming lessons as well as public swimming, laned swimming for more advanced swimming and aqua fitness classes. Changing rooms have individual cubicles as well as group male and group female rooms, showers, toilets plus dedicated toilets for disabled which are also available in main foyer and upstairs foyer. Access to sauna is via the changing rooms. The 25m pool is also used for competitions held by Retford Swimming Club and Bassetlaw Swim Squad and spectator area for these are on the second storey which is accessed via stairs or lift. All reception, gym and teaching staff are friendly and helpful and there are hot and cold drinks and snacks available. When I can get a hot bacon roll it'll be more than perfect.
Fantastic experience: Very friendly staff, great facilities highly recommended.
Positive experience: Very professional, friendly and helpful staff. Something for all levels of fitness, age and activity preference. Some classes get booked up quickly and there is a waiting list. Maybe new or extra classes could be put onto cope with higher demand or facilitate times for different lifestyles. On sunny days the main room upstairs can get very hot, due to the present lack of shade for the sun roof. No lockers upstairs to the best of my knowledge.
Fantastic experience: Good parking, good facilities, well organised established centre.
Fantastic experience: Really nice clean facilities
Fantastic experience: The new facility is absolutely up to date and a fresh look to it. It's nice and safe with cleaning facilities and good social distancing. Only niggle and it is a small niggle is that because they are using antibacterial spray to clean the mirrors they are really smeared (in the gym and the changing rooms) but I did find a bit of unsmeared mirror for the selfie lol Would recommend this leisure centre gym to anyone and it's nice to see that the staff are helpful and friendly. Still gets 5 stars
Fantastic experience: Been going for years
Positive experience: Clean and tidy
Positive experience: A beautiful facility
Fantastic experience: Loved it
Fantastic experience: Clean, new. The classes are great!! Just did an ab blast and it was so much fun but ruined me
Fantastic experience: Quiet fast lane
Positive experience: Great facilities shame about the prices in an age when we all encouraged to lead healthy lifestyles its costs £80 a month to swim once a week for a family of 4 out priced and only for the rich it seems
Fantastic experience: It's do well organised at those strange days with Covid
Positive experience: Clean, efficient and well run.
Positive experience: Decent facilities and the cofee is a welcome addition
Fantastic experience: Love the new look and kit xx
Fantastic experience: Brilliant first swimming lesson back after lock down. My son had lots of fun and is excited for next week already
Fantastic experience: I can go swimming at a time that suits me. The changing rooms are clean and tidy and the pool attendants are friendly and observant.
Fantastic experience: Great for the young ones who want to learn to swim
Fantastic experience: Brilliant place. Friendly and helpful staff. Recommend to anyone who thinks gyms aren't for them
Positive experience: GREAT STAFF, REASONABLY PRICED. NOT A PATCH ON THE OLD FACILITIES THOUGH, HENCE 4 STARS.
Fantastic experience: I felt really nervous to be starting again at the gym. But It was great! I felt welcomed, really looked after and the class was excellent!
Fantastic experience: Take my little girl for swimming lessons here. Staff are very friendly.
Fantastic experience: Very efficiently ran.
Fantastic experience: Great place to take the kids,lots of things to play with in the pool
Fantastic experience: Good team.
Positive experience: Good facilities including a pool, gym and clean changing rooms. Well used for children lessons
Fantastic experience: Helpful staff, clean changing rooms. Swimming pool is well kept too.
Fantastic experience: Did a course here the staff was so helpful and accommodating and the place was lovely and clean
Fantastic experience: My little girl loves swimming lessons here
Fantastic experience: It's a good place take my son for swimming lessons and football club it's really nice.i recommend it
Positive experience: plenty to do
Fantastic experience: Very good indeed will go there again
Fantastic experience: Lovely friendly staff in a superb facility. Clean and we'll equipped it was a pleasure to visit
Fantastic experience: Brilliant facilities. Lovely staff.
Fantastic experience: Great forcility
Negative experience: Looked on there website for swimming timetable 1.30pm swim great gets there pool closed ! Guy on reception said there are notices around leisure centre We did not put the notice online as it takes a couple of days to do ! Try worksop swimming pool .....
Positive experience: Great place for the family for swimming and for lessons for the kids the only thing knocking it down from 5* is they dnt very often update the results of what your child has been doing each session
Fantastic experience: Toy story swimming session was amazing. Special thanks to Lesley an amazing instructor !! definitely will be returning.
Positive experience: Good for the gym and swimming. Not a big leisure centre .
Fantastic experience: Perfect
Negative experience: Unable to reach them by phone on numerous occasions that I have tried. Mail box full and hangs up on you. This has been going on for months. Please fix.
Fantastic experience: Great centre
Fantastic experience: My grandson and i go here for his swimming lessons he loves it, staff are great
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