Information about The Gym Group Redhill

Quadrant Shopping Centre, London Road Warwick
RH1 1NN, Redhill
+443003034800

Opening hours

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The Gym Group Redhill is open 24/7, offering no contract low cost membership options, so you can get in shape when it suits you. Free fitness classes every week to burn fat, boost cardio, improve muscle tone and sculpt your body. Find plenty of fitness equipment and weight machines to take your workouts to the next level. Book in with one of our experienced personal trainers to help make your fitness goals a reality. We create a relaxed and welcoming fitness environment for anyone who wants to improve their physical wellbeing, find your fit with The Gym Group today.

Our comment from FitFit UK about The Gym Group Redhill:

The Gym Group Redhill is a fantastic 24/7 facility that offers a friendly and welcoming atmosphere, perfect for anyone looking to improve their fitness. With a diverse range of modern equipment and excellent facilities, many users appreciate the gym's cleanliness and the helpfulness of the staff. The personal trainers are noted for their professionalism and ability to create engaging classes, particularly Tania, who provides energetic and enjoyable sessions like Zumba.

Additionally, the gym is conveniently located with free parking nearby, making it accessible for regular visits. Many members enjoy the mix of workout equipment available, including a large free weights area and various cardio machines. Most users find the environment respectful, and there’s a genuine sense of community among members.

However, it is worth noting that the gym can become quite busy during peak hours, leading to occasional waits for equipment. While the management is working to address this through providing live updates on gym busyness, some members express concerns over space and ventilation. Some have also highlighted the need for more comprehensive cleanliness practices, particularly regarding equipment sanitization.

  • Pros:
  • Open 24/7
  • Variety of modern equipment
  • Friendly and approachable staff
  • Free parking available
  • Energetic and effective classes
  • Cons:
  • Can get busy during peak hours
  • Issues with ventilation and occasional equipment maintenance
  • Feedback on cleanliness practices needed

Despite a few areas for improvement, The Gym Group Redhill remains a solid choice for fitness enthusiasts looking for an affordable and well-equipped gym.

Services, Machines and Guided Classes

Fit
Workout
Cardio
In Shape
Low Cost

The Gym Group Redhill: Opinions

4.3/5 (199 Opinions)
Tisha B 1 year ago

Fantastic experience: It been a few years since I last went to a gym so I was anxious and worried starting again, I just had my induction with Daniel he was extremely helpful and friendly it really has eased my anxiety and made me more comfortable about the gym. I will definitely be attending every week! The staff were a massive help

Dylan 1 year ago

Positive experience: Best quality low budget gym I've been to. Could do with bigger lockers to fit bigger items like motorbike helmets.

Scott Clark 1 year ago

Positive experience: Facilities are good, lots of free weights, racks and machines but there's way too many people. I went early on a Sunday and it was fine but during the week it's too busy for me, even at 6:30am. The hygiene isn't the best, I know they clean everyday but there didn't appear to be a way of cleaning the equipment after use - unless you bring a towel, which I didn't see anyone doing, although they say it's to reduce paper usage. Unfortunately, there isn't much choice in Redhill for gyms for some reason but this is still a good affordable option, I just personally don't like busy gyms.

Paul Dennis 1 year ago

Positive experience: People that use the gym need to pop in savers for some lynx / daz automatic

Amy elson 1 year ago

Fantastic experience: Excellent gym with great variety of equipment, the personal trainers are 5 star definitely know their stuff especially jack, would recommend him to anyone!

Stass W 1 year ago

Fantastic experience: A straightforward, simple gym at great value. Various exercise machines and equipment to use. Decent facilities. Free parking nearby is a huge bonus. Respectful gym users. I enjoy coming here!

Valters Ezerins 1 year ago

Negative experience: Bought a day pass was unable to get in as pin wasn't active no staff around when pressing the buzzer been waiting an hour

The Gym Group Redhill

Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks

Lucy Walker 1 year ago

Fantastic experience: The best gym around! All the staff members from the PTs and trainers to the cleaning staff are beyond friendly and welcoming. They all go above and beyond to create a safe, clean environment to workout in and most importantly an inclusive atmosphere for everyone that enters the gym!

Myah 1 year ago

Positive experience: I love this gym! Would be 5/5 if there was a more community feel to it. However staff are super friendly, and the few interactions I’ve had with other customers have been lovely.

The Gym Group Redhill

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Aline Moura 1 year ago

Fantastic experience: I love the gym, it's always clean and has a great location

Fathima Khan 1 year ago

Fantastic experience: Love visiting the gym. The classes run by the PTs are the best. My fav is Zumba by Tania

Carina Magalhaes 1 year ago

Fantastic experience: Excellent gym! Super recommend, all the staff very friendly!

Melisa Acosta 1 year ago

Fantastic experience: Staff always friendly and happy to help!

James Allen 1 year ago

Positive experience: Great class with a nice range of workouts, challenging but I’m a good way! Tania is a great instructor

The Gym Group Redhill

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Zarak Khan Durrani 1 year ago

Fantastic experience: Have been looking for a good gym and a good environment with good trainers. This is the place to sweat and gain guys totally worth it. The trainers team needs and applaud

Frank Mudekunye 1 year ago

Fantastic experience: Best session everything %

elizabeth ziebacz 1 year ago

Fantastic experience: Tanya's classes are always fun but also challenging

Oli Duncanson 1 year ago

Fantastic experience: Friendly staff, working equipment, fun classes, great atmosphere

Kelly Pepper 1 year ago

Fantastic experience: Amazing gym! Friendly faces every time I’m there

Nandinho semedo 1 year ago

Fantastic experience: Very nice gym,

Renata Sangaleti 1 year ago

Fantastic experience: Ready for another amazing Strenth Class with the amazing PT @pt__tania at the gym group in Redhill. Tania is simply an amazing PT and her classes are THE BEST! If you haven’t yet, you should check this out

Melvin Cheriyan 1 year ago

Positive experience: It's good friendly environment however sometimes very busy

The Gym Group Redhill

Hi there, thank you for your feedback.

ADARSH H C 1 year ago

Fantastic experience: Excellent gym in Redhill…

Andreea Lunca 1 year ago

Fantastic experience: It was such a great experience, a lot of likeminded people, supportive and caring. I've learnt a lot and enjoyed as much as I was knocked out after the session!

Susan Mcilveen 1 year ago

Fantastic experience: A great gym! The trainers and staff are all really friendly and motivating which creates a good atmosphere and they’re always happy to help with any questions. I really enjoy the classes and as it’s a large space there’s lots of equipment, always very clean too!

Nicola Frost 1 year ago

Fantastic experience: This gym is very inclusive, has a friendly atmosphere with trainers & staff who really care. Classes are a good mix for all abilities. The gym has a range of machines & free weights to help with your own workouts. Only (small) downside, as this is a good gym, it can get pretty busy, but to be expected I guess.

Tony Mellis 1 year ago

Fantastic experience: All staff are lovely, always smiling and very welcoming! Equipment is good. Nice place to be

Monica Bhogi 1 year ago

Fantastic experience: Its a good atmosphere at gym and frndly trainers equipment’s are very nice

Daniel 1 year ago

Fantastic experience: Tania is absolutely wonderful, her classes are full of energy and excitement and her attention to detail is second to none, the classes are always full and she encourages you to always do your best and perform to your highest capabilities, a brilliant PT.

Charlie Trussler 1 year ago

Fantastic experience: Very good staff and community and some good machines as well

Jerry Walsh 1 year ago

Fantastic experience: Best equipment out of all The Gym Group gyms I’ve been to. Very good atmosphere

mohammed MOHAMMEDM 1 year ago

Fantastic experience: Great gym. Open 24h and convenience. Lots of parking and lots of equipment to choose from. Shower pressure is the best thing.

David Monarch 1 year ago

Fantastic experience: Amazing facilities, amazing staff but the best thing about the gym is the cleaner ( he really runs everything)

Anish Hurynag 1 year ago

Fantastic experience: Everyone’s very friendly, great gym all round

Sab B. 1 year ago

Fantastic experience: i love this gym

Miron Viana pontes 1 year ago

Fantastic experience: Very good gym

Eva Leung 1 year ago

Fantastic experience: Tania is a great instructor at the Redhill branch. I always really enjoy her classes. She is full of energy and enthusiasm and gives a great work out every session. I especially love her Zumba and weights for women classes! Highly recommend! Give it a go!

Nanou B 1 year ago

Fantastic experience: Amazing zumba class run by lovely Tania. She is so energetic, and drives the whole class to enjoy every minute.

Nicola Bannon 1 year ago

Fantastic experience: Tania Santos is fab!! Best classes ever x

Natasha tasha 1 year ago

Fantastic experience: The gym group redhill is a kind and friendly gym. PT Tania runs many popular classes which are fun and engaging. Would highly recommend the zumba and weights for women classes. These are suitable for all ages and abilities!

Chrysavgi Patera 1 year ago

Fantastic experience: Very friendly staff members, always willing to assist and amazing Zumba classes with Tania!!!

Marta B 1 year ago

Fantastic experience: Really great place with friendly staff. They offer intense classes and a lot of equipment

SIL BOWIE 1 year ago

Positive experience: I'm ok with the gym in general. What i'm not ok with is that for a whole week they had a problem with flies at the entrance of the building and also at the top of the stairs,and nobody seems to care, also now that the weather is getting better they are starting with the a/c, which in my honest opinion is too strong and not healthy if you sweat, you shouldn't need a/c in a gym, let alone in the UK. Also from time to time they seem to have problems with the lift, and it takes them average of 2 month to fix it, and i know what im talking about, iv been a member since they opened, so, yeah, overall, i cannot give a 5 stars rate.

The Gym Group Redhill

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Azeez Salam 1 year ago

Fantastic experience: Awesome place with computerised 247 access.

Patrice Chambers 1 year ago

Positive experience: I moved from Croydon to Reigate where I used to go the Purley Way gym,, Redhill is now my local gym ,,L do not like it there the staff is not very helpyful and they all look miserable unlike the Purley way gym the staff there was so friendly and pleasant always greet you when you come in,, very lovely staff. The one good thing about this gym they have a lot of equipment

The Gym Group Redhill

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Redhill is made aware of your thoughts.

Anthony Martini 1 year ago

Positive experience: Bigger than the pictures suggest. Easy access/parking. Vast free weight area. Good space for floor work.

The Gym Group Redhill

Hi there, thank you for your feedback.

Kirstie Lake 1 year ago

Fantastic experience: Such a clean and well maintained gym! The staff are always happy help with any queries and quite often see them cleaning & checking the equipment regularly. I've been to a few different branches and none of them are well layed out & organised like this one.

Mo Pazooki 1 year ago

Negative experience: It's a spacious gym with lots of equipment, so you don't need to worry about it being busy here. However, you should be careful about your belongings! Unfortunately, I had a terrible experience on my first day. I put all my clothes in a locker, but there wasn't enough space for my jacket, so I hung it there like others! But when I returned, I saw that someone had stolen it

The Gym Group Redhill

Hi there, thank you for your feedback. We are sorry to hear of this. In the event of theft, we advise members to contact the police to begin an investigation. We will then be able to directly assist with their investigation.

Hicham Bouizannane 1 year ago

Negative experience: The gym busy most of the time, and smelly.

The Gym Group Redhill

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Ravishankar T R 1 year ago

Fantastic experience: Very well equipped Gym which is open 24/7. Equipment is fairly new and always in working condition. It has enough lockers and maintained washrooms. For a quick burst of energy, you have the contactless juice vendors that are always stocked up. I haven't had a need to wait for my machines or equipment in the morning. The only gripe is that the membership is a bit overpriced compared to the same company gym in other places such as Crawley or Croydon.

Ben Meyer 2 years ago

Positive experience: Wide range of equipment and always relatively clean. Poor ventilation though, the air always seems to be really stuffy. Also, the air conditioning never feels like it's on.

The Gym Group Redhill

Thanks so much for your feedback, Ben Meyer. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Naomi 2 years ago

Positive experience: Decent gym facilities, with showers changing rooms & lockers. The space is quite small/narrow so the machines are close together. Bit of a shame they don’t have sanitisers to clean the machines anymore (this is due to cost & environmental reasons). I asked how many times a day they clean the machines & apparently it varies ‍♀️. They do suggest that everyone has a sweat towel, but I don’t see many people with them... Its open 24hrs which is good as I prefer to avoid peak times

The Gym Group Redhill

Hi, hope you are well. Robust cleaning and sanitising regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We are now going to start reducing the number of cleaning stations through the gym whilst still providing cleaning materials for those members who desire them to clean down kit. Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero. We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.

Dimitar Kafadarov 2 years ago

Fantastic experience: Great gym. Very nice atmosphere and really clean. Modern equipment. Has everything your need

D 2 years ago

Negative experience: Small and cramped, not worth £12 daily rate comparing to other more modern facilities, even the showers need upgrading, most modern facilities have an automatic shower gel pump at least.

The Gym Group Redhill

Hi there, thank you for your feedback.

William 2 years ago

Negative experience: 1) The entrance to this gym through the car park has severe mould (standing water on carpet and ceiling) which everyone walks through and smells bad, not healthy at all 2) Getting very overcrowded and becomes very hard to find a free machine any time that it is busy. 3) Lift to the gym has been broken for almost 3 weeks now and no one has addressed this.

The Gym Group Redhill

Thanks so much for your feedback, William. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

M.O 2 years ago

Fantastic experience: Great place with, a good atmosphere with lovely music

L. I. 2 years ago

Positive experience: Hi there, the lift is not working for a third week already. I am scared of heights. Please fix it. In terms of equipment, it has everything I need. It is clean and airy. I was disappointed because my membership was stopped and nobody told me about it. I skipped my Friday and Sunday training because of that. The most frustrating is that no one comes back to you about that. Please come back to your clients if they have requests. Upd: lift fixed, someone contacted me, everything made right for me - THNKS

The Gym Group Redhill

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Redhill is made aware of your thoughts.

Warren Alexander 2 years ago

Fantastic experience: Good gym for the money. Always clean and has all the equipment i need!

Harry Perez 2 years ago

Positive experience: Been going here for years, its a clean gym with a lot of equipment and great, supportive staff. It is busy often which can be annoying when you don't have an equipment to go to but that's not often and it shows how popular the gym is.

The Gym Group Redhill

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Alan Morty 2 years ago

Positive experience: Like the rest of the branches, it was a clean place, everything was arranged. The place is located on the fourth floor of the building, so if the elevator is broken, you will have some trouble to get down. Also, in my opinion, the width of the building is small, and among the sports equipment, moving around in the gym is a bit annoying, especially during rush hours. Of course, it is possible to choose quieter hours to go to the gym from within the software

The Gym Group Redhill

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Balázs Joó 2 years ago

Positive experience: I have to go very early in the morning because it gets very crowded rather quickly and it has narrow moving places to get around without obstructing other people.

The Gym Group Redhill

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Nelio De gouveia 2 years ago

Positive experience: The price and location is what makes it happen for me. Everything else, not a hater, so don't want to comment. Doesn't take much imagination imo. No slur on the staff...they doing there thing.

The Gym Group Redhill

Thanks so much for your feedback, Nelio De gouveia. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.

Pankaj Singh 2 years ago

Fantastic experience: I Have been a member of The Gym for a very long time, and visited multiple branches. I must say Redhill branch is one the most tidy branch and the staff here are very friendly.

The Gym Group Redhill

Hi there, thank you for your feedback.

Mitch 2 years ago

Negative experience: Overcrowded with too many underage kids usually training in groups of 3-4 Update: The gym has 200 lockers, none of which work. If you do manage to lock it, chances are you won’t get back in. It just needs someone to tighten the screws… The air con is intermittent at best, usually drips on you but that’s it. They’ve removed paper towels and said it’s for the environment but really it’s just cutting back. This week the scales have gone missing/broken. Last month the lift broke for a few weeks. Who knows what it will be next. The prices are cheap but have nearly doubled since joining.

The Gym Group Redhill

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

mia jones 2 years ago

Fantastic experience: really good gym always clean and staff are friendly n’est one in redhill

Phoebe Taylor 2 years ago

Fantastic experience: Really good gym always clean and staff are very friendly!

Simon Austin 2 years ago

Fantastic experience: Present and friendly staff, willing to help out with most issues and enquiries. Even the cleaners are happy and cheerful.

The Gym Group Redhill

Thanks so much for your feedback, Simon Austin.

Md Shah Jahan 2 years ago

Fantastic experience: A great friendly place to train. I love it

The Gym Group Redhill

Hi there, thank you for your feedback.

Shaun Tyler Free 2 years ago

Fantastic experience: It has all of the equipment you need and more. The staff are super friendly and helpful. Great gym, would recommend.

The Gym Group Redhill

Hi there, thank you for your feedback.

Joao Carvalho 2 years ago

Fantastic experience: Lovely gym. Lovely staff. Nice and clean.

The Gym Group Redhill

Hi there, thank you for your feedback.

Anisha Choudhury 2 years ago

Fantastic experience: Comfortable gym with attentive staff and friendly members!

The Gym Group Redhill

Hi there, thank you for your feedback.

Jiyu Fitness 2 years ago

Fantastic experience: Honestly the best gym I’ve ever been to in my life

The Gym Group Redhill

Hi there, thank you for your feedback.

Ben Trease 2 years ago

Fantastic experience: The gym is wonderful, could do with a posing room , but the staff are are and very attentive,

The Gym Group Redhill

Hi there, thank you for your feedback.

Bradley Wool 2 years ago

Fantastic experience: Ollie has been a great

The Gym Group Redhill

Hi there, thank you for your feedback.

Danial Habibian 2 years ago

Fantastic experience: Great facilities with an even better team who look after members!

The Gym Group Redhill

Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Ryan Linhurt 2 years ago

Fantastic experience: Great gym, mine was closed so I went here. Nicer than the one in crawley lol

The Gym Group Redhill

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

James Law 2 years ago

Fantastic experience: Good quality equipment can get a good workout in

The Gym Group Redhill

Thank you for taking the time to share your positive experience at The Gym Group. We are thrilled to hear that you enjoyed your time with us and that we met your expectations. At The Gym Group, we strive to provide our members with the best possible experience by offering top-notch equipment, expert trainers, and a supportive community. We are delighted to know that our efforts have not gone unnoticed and that you found our facilities and services to be up to par. We look forward to seeing you soon and helping you achieve your fitness goals.

Mark Rigby 2 years ago

Fantastic experience: Great gym, very spacious and have a fantastic range of equipment. From various training machines, free weights area, soft mat area and loads of cardio cross trainers.

The Gym Group Redhill

Thank you for taking the time to share your positive experience at The Gym Group. We are thrilled to hear that you enjoyed your time with us and that we met your expectations. At The Gym Group, we strive to provide our members with the best possible experience by offering top-notch equipment, expert trainers, and a supportive community. We are delighted to know that our efforts have not gone unnoticed and that you found our facilities and services to be up to par. We look forward to seeing you soon and helping you achieve your fitness goals.

The Real Deal with Ady Murray 2 years ago

Positive experience: You need a BOXING BAG IMMEDIATELY it’s less than a hundred pound & is so important to so many ppl I’d be happy to pay for it If its gonna help expedite the process ®️‍⚖️

The Gym Group Redhill

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Redhill is made aware of your thoughts.

amirali CF 2 years ago

Negative experience: More expensive than elsewhere , why?, and canceling my membership for one mistake This is very ridiculous and joke

The Gym Group Redhill

Hi there, thank you for your review. We're sorry to hear that you were not satisfied with your experience at The Gym Group Redhill. We strive to provide competitive pricing while offering quality equipment and facilities to our members. We apologize if you feel that our policy is too strict. We have certain rules and guidelines in place to ensure the safety and comfort of all our members, and we take these matters seriously. However, we are always open to feedback and suggestions on how we can improve our policies and services. If you would like to discuss your specific situation further, we encourage you to contact us directly so that we can investigate and assist you with your concerns at [email protected]

Michelle Hartnett 2 years ago

Fantastic experience: I really like this gym. I like to use the resistance machines and this is the first gym I have been to that has 2 sets of most machines. Really nice staff. Lovely and clean.

The Gym Group Redhill

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Justin Ray 2 years ago

Positive experience: Struggle to get on equipment at peak times. Put prices up and unjustified. Aot of youngsters who don't particularly help. But it's ok.

The Gym Group Redhill

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

moha ali 2 years ago

Negative experience: Such a shame … your gym is going to have a lawsuit on its hands at some point especially as you’re now filling up with under 16’s and have been for quite some time , these children are going to have an accident and when that happens you will understand that KPIs and membership targets won’t matter anymore . I have been a member for over some time now and have now chosen to cancel my membership with you or at least this branch . It used to be a great gym with rules that’s now sadly broken every day by underage children . Children who don’t wear gym attire , children who use their mobile devices while using equipment, snap chatting , txting and mid way calling , children who strain and don’t use the equipment correctly whilst showing off their strength . This year it has become too much , especially January. The amount of children or very young under 16’s has become a joke … your staff can see this and every other gym member trying to get enjoy their time at the gym . It’s become a joke ! My daughters friends were in the gym when I was in and they were all 14 , with 14 year old boys too … if they get injured or cause injury to other fellow users then that’s on your branch and your brand . I would suggest you look into this and deal with the matter at hand , otherwise I’ll go to the press and show them what’s happening in this gym . As there is no rules for them then there won’t be rules for me when I film and photograph these children and expose this practice of poor and dangerous out hand members which you haven’t challenged ! Please do your self a favour and fix this or I will . I await your response eagerly. Ali

The Gym Group Redhill

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.

A Webster 2 years ago

Fantastic experience: A great gym for your health and well-being! 24/7. Enjoy working out here

The Gym Group Redhill

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Matt Steel 2 years ago

Positive experience: It’s the cheapest gym for a reason. It has plenty of equipment but always busy so may be waiting to get on some equipment etc. can’t really complain though for the price. Friendly PT’s that are willing to help out where they can

The Gym Group Redhill

Hi there, thank you for your feedback.

James Kinnell 2 years ago

Positive experience: Does get very busy at peak times but never seems to be a prolonged wait for equipment and the cost per month is fair for what is provided.

The Gym Group Redhill

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

sal Araimi 2 years ago

Positive experience: Good gym... Nice crowd...

The Gym Group Redhill

Hi there, thank you for your feedback.

Louis Mitchell 3 years ago

Negative experience: Very meh

The Gym Group Redhill

Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.

Richard Green 3 years ago

Positive experience: Nicely kitted out with the right stuff, but almost always crowded.

The Gym Group Redhill

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Willow Lennard 3 years ago

Fantastic experience: My husband and I work in the local area so I chose to join The Gym Redhill. Being a wheelchair user, overweight and terminally ill, I hadn't been to a gym in 10 years. I was extremely apprehensive! I contacted The Gym directly and arranged a meeting with the manager Ollie. He went through all my needs, health and safety, gave sound and solid advise & his personal number should I need anything. I asked his advice on personal training & trainers as I need extra support in the gym and Ollie couldn't have put me in touch with a better PT. Every single time I enter The Gym, I feel happy, safe, supported and included. Ollie & Sam in particular make the experience so much fun! My PT Carmel makes every session fun, varied and manageable for me. Nothing is too much to ask and we've become firm friends. There are ongoing issues with the lift, which meant at times I couldn't gain access. Ollie & the team do everything they can during these occasional incidents to rectify the situation as quickly as possible & make alternative arrangements for me. Sam, Ollie & Carm have all asked me for my input when it comes to inclusivity, diversity & accessibility at The Gym Redhill. They really value each member, act on all feedback & make The Gym Redhill THE place to workout.

The Gym Group Redhill

Thanks so much for your feedback, Willow Lennard. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Redhill is made aware of your thoughts.

AW muscle and Fitness 3 years ago

Positive experience: OK gym, been to better.

The Gym Group Redhill

Hi there, thank you for your feedback.

Heath K 3 years ago

Positive experience: Cheap affordable gym its quite popular so busy during the day time but you'll get a decent workout in unfortunately some of the equipment looks dated or is falling apart (lat pulldown bars specifically) great selection of free weights and machines, clean and tidy haven't encountered the staff much though but it has a pretty relaxed atmosphere so you don't feel rushed

The Gym Group Redhill

Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Vineeth vineeth pt 3 years ago

Fantastic experience: It's been wonderfully to go to the gym at Redhill. I like it due to the ambience and the amazing staff who are friendly and approachable. I am fond of the free classes which are helping me quiet a lot in giving a kick start to the whole day. Trainers like Tania and others are giving their full efforts to give our 100% in doing the exercises and taking special care to keep the classes different every day.

The Gym Group Redhill

Hi there, thank you for your feedback.

Cheila Gomes 3 years ago

Fantastic experience: It was great to be able to exercise again after injury!

The Gym Group Redhill

Hi there, thank you for your feedback.

Kohul 3 years ago

Positive experience: I enjoy working out here as there are a variety of equipment I can use to workout with. I’m also allowed to bring a guest 4 times with my pass which is nice. The only downside would be the amount of people that show up at peak hours, 5-7, but other than that it is an excellent gym to workout in with a great location in the heart of Redhill

The Gym Group Redhill

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Andrew Ross 3 years ago

Fantastic experience: Clean, organised & well equipped. Great that it is open 24 hours a day

The Gym Group Redhill

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Stoyan Dekov 3 years ago

Fantastic experience: Great gym, good equipment variety, never too busy as not to be able to do workout.

The Gym Group Redhill

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

Keith Letheren 3 years ago

Negative experience: Far too busy and seems more like a youth club for teenagers who just stand there chatting or on their phones rather than actually working out. For serious lifters you’d need to go when the teens are at school / college to avoid the crowds of time wasters who block the equipment or are there for the instagram pose.

The Gym Group Redhill

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Jake Smith 3 years ago

Positive experience: Great gym, it has more options/machines etc than my local one in Manchester. Only issues was trying to find it while using the free parking underground

The Gym Group Redhill

Thanks so much for your feedback, Jake Smith. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Muhammed Rahman 3 years ago

Positive experience: The equipment choice is good but busy at all times! You have to go at the oddest of hours to get a decent workout.

The Gym Group Redhill

Thank you for taking the time to leave us a review. We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours. We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits. https://www.thegymgroup.com/gym-busyness/ We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

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