The Edge Health & Fitness Club

Negative experience: After being a member for over 10 years and when they did a change over in their financial system they stopped taking my direct debit so I stopped using the facilities and joined a gym closer which was more convenient. 4 months passed then they took a large amount out of my bank without any warning I tried to rectify this with the membership team, only to be fobbed off. Very bad customer service

Fantastic experience: Good place pool little small but okay

Fantastic experience: Very relaxing. Was very quiet. Friendly staff, and pool was a lot warmer today. Plenty of seating inside and out.

Fantastic experience: Great gym. I love the equipment, helpful staff. The sauna and steam room are a must after a workout to relax in

Positive experience: Great gym. Nice pool but small. No hot tub. Staff could be more welcoming. Not easy to book online.

Fantastic experience: Great staff and such a nice environment to gym and relax in.

Fantastic experience: Great gym and facilities, love the sauna and steam room. Plenty of equipment and friendly staff.

Fantastic experience: Great place for a swim, steam and sauna!

Fantastic experience: Great gym use it all the time

Negative experience: As a regular daily customer in your pool I find myself dissatisfied with the temperature which has not got up to pre breakdown heating levels. I'm finding it uncomfortable since the 2wk repair shutdown , I'm informed now that your waiting for another part which can take weeks to come from abroad ,is this true ? . I don't blame your staff, they have been very civil in this matter. Lip service is fine but it doesn't resolve the issue.actions bring results ,please chase this up.

Fantastic experience: Great gym

Positive experience: Doing a great job

Fantastic experience: Well equipped Hotel gym, great staff willing to help, fairly quiet and welcoming a less intimidating environment

Fantastic experience: Great fitness staff and very friendly members.

Fantastic experience: Great place, clean tidy good atmosphere..

Negative experience: Not user friendly if elderly. Designed with a lot of steps and a difficult entry swimming pool (ladders - no internal pool steps). In face of growing elderly population who swim, this needs to be addressed.

Positive experience: Nice place friendly staff