Dragonfly Leisure Midsomer Norton

Fantastic experience: Great gym

Fantastic experience: I was really nervous to join the gym and swimming but as soon as I joined the staff are amazing really helpful and friendly. If they can't help they will find someone who can. They are incredible with my son who has additional needs he does swimming lessons xx

Fantastic experience: Absolutely love their classes. It's enriched my life joining this gym. TRX is brilliant and I love Jason's classes too- lots of positive energy. Recommend!

Fantastic experience: Amazing friendly staff, always happy to help in all areas, very approachable. Swimming instructors do a fantastic job, would highly recommend swimming lessons my 3 year old and 5 year old can't wait every week. The coffee is a great bonus while they swim.

Fantastic experience: Classes at the gym are brilliant. Inclusive. Fun. Sociable. Personal trainers are amazing!

Fantastic experience: Best place around to go. Always met with happy, helpful and friendly staff. The gym is fab , the equipment is always clean and in good condition. The swimming pool with the steam room is a great place to relax . All the fitness classes are great . But I have to say TRX with lotte is by far my favourite. Lotte is warm, kind and bubbly . You can clearly see she wants to improve your health and fitness but she also invests in you as a person . She will Always check in at every class to see how you are . She makes the classes fun and you leave TRX feeling shattered ( in a good way) and feeling good about yourself .

Fantastic experience: I have been going to Lotties TRX class for a couple of years and love it. The gym and other facilities are also really good.

Fantastic experience: I have been attending trx classes at msn for quite some time. Lotte welcomes all levels and ages which makes the room buzz. I have made lots of friends and enjoyed feeling part of something that makes us feel good. The gym is great, I use it regularly..... lots of support on hand available if you want it, if you don't, you aren't hassled. Great place to go to feel better! Thanks Dragonfly... highly recommended.

Positive experience: Great place to learn to swim, my daughter started when she was 4 and loved it. Although being in group sessions she lacked concentration but dragonfly leisure understood this and were able to accommodate us with having 1-2-1 lessons very promptly. She has now passed stage 3 and continuing swimming with the school in top set thanks to having 1-2-1 lessons.

Fantastic experience: I have been using this centre for over 30 years. The standard of the classes has massively improved in the last ten years or so. There is a great variety of classes at lots of different times and the teachers are all very professional and knowledgeable.The reception staff are always friendly and helpful and my grandchildren love their swimming lessons on Saturdays. Even the most timid of them is swimming after only one term of lessons. Thank you for keeping us on line in lockdown. Keep up the good work .

Positive experience: I visit here weekly with work. The staff are very friendly and understanding. I’ve only swam. I haven’t used any other facilities. Good steam room. Clean changing rooms and pool. Food and drinks are quite steep but at least the option is there.

Fantastic experience: It's a good gym, quite large and well organised. It has everything except a punching bag. Everything is very clean and the staff is friendly and helpful. Whenever I want to use a punching bag I go to their other site in Writhligton.

Fantastic experience: I joined when I moved down here when I got really sick and had a baby over 8 years ago and it’s been a life saver - I first met Lotte when I went to a post natal exercise class 8 and a half years ago and my baby was not having any of it - Lotte swept in and looked after my screaming newborn for 45 minutes so I could do the post natal exercise class! I’ve been coming every week day (and sometimes weekends if I can get someone to looks after my kiddo) for over 8 years and the staff are so lovely - my son adores Lotte and Shannon and has been having swimming lessons for 4 ish years ? Can’t remember how long but I’d be lost without this gym! I do Spin with Emily / Becky / Lotte - all three are fabulous. Jason / Bev for Body Pump / Core - which are excellent classes. Jason’s upbeat attitude especially on a Monday morning really cheers me up! Bev’s yoga is great. Oh and TRX with Lotte is also amazing! Would really have struggled mentally if I hadn’t felt so welcomed here and if I hadn’t met Lotte - she’s now a really good friend of mine! And on a weekend my son and I cycle down to MSN gym to use the pool and the toys & floats session my son loves - even now he’s 8! The only negative about the pool is it can be quite chilly sometimes and the changing room floor can be a bit gross but I always see the staff mopping the floor and cleaning the toilets etc I think it’s more the other parents go into the changing rooms to get their kids changed for lessons / collect them after lessons and don’t put the plastic over shoes (which are provided literally opposite the door) on over their own muddy shoes! Love the refurbished gym - plenty of space and you don’t get in each other’s way when using the barbell or free weights. The car park can be a bit packed when the gym is busy or there are lots of swimming lessons on but there is a huge car park much bigger than the other gyms in the area so not sure what the gym can do about it, and if the council implement no free parking in MSN then I can’t see the parking situation becoming any easier but that’s not the gyms fault ! We are so lucky to have this place especially post Covid when loads of gyms and sports centres have shut down, it’s such a social hub as well as a gym. Would have no hesitation in recommending it.

Fantastic experience: Love the classes on offer. Lotte offers a fantastic TRX class. Her passion, enthusiasm and support makes you come back for more. Fantastic instructor

Positive experience: Well equipped gym. Reasonable priced. Friendly and helpful staff

Negative experience: Appalling. Rude staff, freezing pool. Myself and my family of five had to leave because the pool was so cold. Staff refused to listen to my complaint and told me to take a hike when I asked them about it. We paid £26 and got out after a few minutes because it was so cold. Cherry on top the changing rooms stank of urine. AVOID - I will never be going there again. Update - I was asked to email the manager who sent me an equally obnoxious email and threatened me with libel for writing this review! Ridiculous. Spend your money elsewhere people. NB in response to the patronizing response below from the management - NO WE DID NOT STAY UNTIL THE END AND NO WE DID NOT ENJOY IT. This kind of public gaslighting from “the management” is disgraceful and should make your customers ask if they really need to be treated like this. Please don’t leave another response to my review in an attempt to silence me.

Negative experience: I will not be coming back with my children. We were booked on to a one-hour ‘toys and floats’ slot, and 15 minutes before the session was due to end the staff tidied away all of the toys and floaties, which made me feel like I had to rush out of the swimming pool with my children. I asked one of the female staff if there were still 10 minutes left as she was glaring over at my 5 year old son for taking some of the toys back out, to which she very bluntly replied “yep”. Really disappointed.

Fantastic experience: Nice facilities,friendly people and good prices for food,drink and sessions,will come back.

Fantastic experience: Enjoyable swim at 9 am this Sunday not too busy friendly atmosphere.

Fantastic experience: The best leisure centre in the area

Fantastic experience: Great value for money. Been a member here for years, gym is suitably well kitted out for most users, some rest classes too.

Fantastic experience: Out for a walk in the afternoon heat, popped in for a quick drink. Very pleasant service lovely atmosphere enjoyed the visit

Positive experience: Good but limited times for using the pool when I want to.

Fantastic experience: All the classes I've been to are great and the staff are really knowledgeable and lovely... I particularly love Jason's style he's really fun and energetic and makes excerise a pleasure and not a chore, he makes me laugh and his class is perfect to start my day. I also love attending Emily's post class she's always bringing fresh ideas to the group and really understands what excerises work for post pregnancy even if your almost 4 years down the line like me, my son adores her and loves coming to post class just as much as I do!

Fantastic experience: Brilliant as always.

Fantastic experience: This is a great gym, swimming pool complex. Really good value for money but notwithstanding that it is the staff that make it, friendly, professional and motivational when and if you need it. Well recommended and good work team. Appreciate it.

Fantastic experience: Absolutely loving the classes and people!!

Fantastic experience: First time down there in years, went to meet management for something got shown around, facilities easily best in the area and in my opinion surpass the higher end gyms like Nuffield.

Fantastic experience: Amazing pump class on Sunday morning with Amy. Varied, sweaty, and throughly enjoyable. Definitely recommend

Fantastic experience: All the facilities are clean and updated, and all the staff are lovely. I would definitely recommend going there!

Negative experience: Been coming to this gym for a while now, however I’ve had to cancel my membership as it’s just far too busy and even if you try and go before the peak it’s full of school children hogging everything up, too many wasted journeys to turn around and walk back out again.

Fantastic experience: Only used the swimming facilities but changing rooms/lockers and shower facilities are ample and always in good order.

Negative experience: Returning member from just as the place was being refurnished. The facilities and equipment and staff are great and improved, but the organisation and management is shambles. No one asked for the booking system, getting rid of the swipe system was also a terrible ideal. If and when you want to book you have to hope your don’t get caught up in the slots for the children at junior gym or the after work rush. And make trying to have decent workout impossible. And after the recent update email Matt Wise needs to give his head a swivel and realise why the none attendance is so high. People “have” to book just to have the option of being able to go to the gym. Rather than a live operating system like ALL the other commercial gyms that have high higher attendance and capacity… and some how manage fine Norton sport centre had to be difficult. Classes and Activities are a different issue altogether. Overall it’s more hassle to attended the gym than it’s even been, rather than being in the mood or having free time and popping down you have hope there’s free slots and even at the convenience the place will be still rammed. And now have the additional nerve to increase prices as of January 2024

Fantastic experience: First time there... Really impressed.

Fantastic experience: My son and I went here to try the swimming pool as we had not been here before. A really nice pool plus the changing rooms were quite clean too.

Fantastic experience: First time doing any exercise since having a child. Highly recommend the work out class Post as you can take your little one. Made to feel welcome and no judgement!

Fantastic experience: Cool Gym

Fantastic experience: I've been a member for quite a few years now and I've always enjoyed the workout classes but since I've been doing Lotties TRX classes twice a week they have become my firm favourites. The atmosphere in these classes is amazing everybody interacts to help any newbies we all get on so well it's a lovely friendly atmosphere. Lottie goes out of her way to improve us all she works us hard but its friendly and fun I have certainly noticed an improvement in my own strength I enjoy this form of exercise so much I have bought a set of TRX straps and set them up at home for the days there aren't classes but that wouldn't replace the benefit of Lotties tuition. Thanks Lottie keep up the good work.

Fantastic experience: I have been a member for about 4 years - Amazing gym very spacious , great staff - always very welcoming ,classes are great from pilates to Legs, Bums & Tums, Love the TRX class with lotte is a fantastic workout

Fantastic experience: Yaz,Sian and Lottie were very helpful. Couldn’t do more to help me with the halo app. A Great gym with great equipment and great staff.

Fantastic experience: I took out a membership about 6 months ago , I use the gym, swimming, aqua aerobics and do some fitness classes. I find the staff very friendly and always happy to help if needed. It is also helping me have a better lifestyle too. I would highly recommend this Sports Centre to anyone.

Fantastic experience: I use the gym, do post natal, couple of the exercise classes and the pool for aqua aerobics and water babies. Staff are all amazing, great having different instructors as they all do rountines in a different way which is great for different workouts. I always leave my workouts feeling great due to the push and support they give you to get through the class. My daughter has also done swimming lessons here for a long time and is doing grand and really enjoys it! Definitely recommend this centre ☺️

Fantastic experience: My daughter had a swimming party at midsomer Norton. It’s was fantastic! She had a brilliant time and wants another. The host Shannon was outstanding! She made everything so easy, nothing was to much trouble and she was amazing with the children. My son now wants a swimming party which I will be booking without hesitation. Absolutely fantastic ⭐️⭐️⭐️⭐️⭐️ Lauren.

Fantastic experience: I use the gym and pool facilities at Dragonfly Midsomer Norton. I find all the staff extremely friendly and helpful, nothing is too much, from a general chat to advice on the different classes they provide. Shannon is great at Aqua Aerobics, she ensures that you follow the class and helps if you have difficulty following or are not able to to do all the exercises by providing an alternative exercise. The gym staff know their stuff and ensure you are able to use the equipment correctly so as not to injure yourself.

Fantastic experience: My family had a great swim on the weekend and was so impressed by Shannon who was pool side during our session- she was kind, friendly, made both my children feel comfortable and welcome. She was engaging with others too which made her seem very approachable, but remained completely professional throughout. Thank you :)

Fantastic experience: I've been a regular for over a year and wouldn't change! The equipment is new and well looked after, classes are great, staff is always helpful, swimming pool is good (only observation, water is on the warmer side which can get uncomfortable for some swimmers), lots to do for adults and kids, coffee not bad either, overall clean

Fantastic experience: Excellent sports centre and gym. I can recommend from personal experience Lotte’s TRX classes and Declan for personal training but all staff are really knowledgeable, helpful and friendly.

Fantastic experience: I use both the Midsomer Norton and Writhington sites. All staff are friendly and helpful. Classes are fantastic - I haven't tried them all because there are so many to chose from, but have enjoyed every one I've been to. I can't mention them all, but just a quick shout out for TRX with Lotte, spinning with Emily and yoga with Bev. Both gyms are well equipped and I never have a problem getting on equipment. My weight, fitness and general well being have all improved significantly in the year that I've been a member. In addition, it's so cheap for what you get, working out at about £1 a day for everything! Thanks everyone, and keep up the good work!

Positive experience: My daughter does dance here and seems to enjoy it. it has a bit of a cafe/coffee shop which is nice when she's dancing if cold get something warm if hot like today get an ice lolly

Positive experience: Fun time with granddaughter

Fantastic experience: I would like to share the fabulous experience I have just had at Dragonfly Leisure with you. Being new to group exercise and nowhere near where I would like to be in fitness terms I have been attending Lotte’s wonderful TRX classes after many months of her cajoling , coaxing and encouraging me to attend and have been overwhelmed by the support and understanding she has shown me in classes. Imagine my terror of arriving for class today to find out the class was being taking by a young man called Taylor. Now to say I didn’t think about tapping my band and legging it home as fast as my short stumpy legs could carry me would be a lie but I didn’t want to appear to be rude to the lad so snuck in with the thought of feigning injury so I could leave halfway through or hiding at the back , in my few minutes of terror I even started to consider quickly finding a Harry Potter cloak of invisibility as that seemed like more of a possibility than being able to keep up in this young man’s class!!! WHAT A BRILLIANT EXPERIENCE!!! Taylor was so supportive , not just to me but to the other ladies in the class that were newbies! He offered me alternative exercises that suited my ability when I looked at him shocked , he constantly checked back on me to make sure I was in a correct position and that I was comfortable with the intensity of the exercise and gave me such a feeling of reassurance and confidence ! I know no one can match up to Lotte but Taylor definitely comes in a close second . Not once did I feel out of place and that I didn’t belong when I got in the studio . Congratulations to Dragonfly leisure for nurturing and giving the young people in your organisation the chance to help other people with their passion for fitness. I would also like to mention Shannon whose aqua aerobics sessions I have also attended recently . Both these young people are so polite , friendly , welcoming and supportive , in-fact all the young staff I have had the pleasure of coming into contact with since starting my fitness journey with yourselves have been outstanding . Thank you for encouraging and mentoring the next generation , they should all be very proud of themselves.

Fantastic experience: My daughter attends the pre school gymnastics here and absolutely loves it! There is always lots of equipment and something different out everytime. Laura the coach is so friendly and amazing with all the children! She has so much patience and makes it a very enjoyable session for both me and my child. Would really recommend!

Negative experience: Ridiculous , cannot just book to have a one off swim , without trying to set you up for membership , Cannot actually speak to human being , why is this so complicated, no answer from live chat , and have to leave a message , which may or may not be answered

Fantastic experience: Love this place. Staff are awesome

Fantastic experience: My son had such a great first swimming lesson this morning at Midsomer Norton - both teachers (I believe one was called Roxy and the other lovely lady had short hair) were absolutely fabulous and so great with the kids. I was apprehensive at first as this was my sons first solo lesson without me but I had nothing to worry about. He loved every minute of it and can’t wait for next weeks lesson already!

Negative experience: Beware Parents........ This place doesn't even deserve a star...I booked online but did not recieve an email through....they would not let me in, when I checked my bank details correct..they still would not let me in because we were half an hour late.....one daughter crying....we travelled quite far as well.....we have been here on the odd occasion, its a hazard zone, stinks and the food is awful aswell....better on going down the road to VOLT.....I in my opinion are not bothered never again to go to Dragonfly, especially after this service and how I was treated today. Cruel staff - I am not going to bother to recieve a refund, they are horrible people.

Fantastic experience: Clean well run sport centre, friendly staff

Fantastic experience: Lovely and friendly has many different sports and activities for you to do lots of gym equipment and easy to book and activity with there online systems

Fantastic experience: Good gym, with friendly helpful staff

Fantastic experience: Fantastic sports centre for all ages - brilliant facilities and lovely, helpful staff. Really goid value for money membership.

Fantastic experience: Have only used the swimming pool but it's easy to book and we go to the toys and floats sessions,lots of fun,love the music playing as you swimwater is a nice tempreture and facilities have always seemed clean!

Negative experience: Quite tired and shabby. No family changing. Murky pool water and quite dark in the room that the main pool is in. Go to Paulton instead.

Fantastic experience: Great leisure centre, the gym has great equipment all up to date machines very clean. The pool too is lovely and changing rooms clean

Fantastic experience: Probably the best swimming pool in the area and there's a little self service cafe in the entrance which has a decent view of the pool. For parents of kids doing training there's another area them with a low wall which gives the parents a chance to talk to the kids. Full marks to the architect. I can't comment about the rest of the facilities except to say a the staff members I spoke to were very efficient and friendly.

Negative experience: The one star for queuing up in the reception to book in for gym, why the clients need to stay in queue for 15 minutes why not just touch in and out with the rist belt as simple as that, what a waste of time each day me and my colleague queuing up in the reception

Positive experience: Great gym but no point going during peak hours. Booking system allows way too many people at once. Stood in a packed gym with people waiting for equipment, more people walking in and still spaces online to book for the next 15 minute slot.

Fantastic experience: Excellent place for swimming. Water is clean and warm. My favourite swimming pool in the area.

Fantastic experience: Lovely gym with all bases covered - especially if you're into barbell related stuff as they have loads of racks. Can get busy but so can every gym I suppose. Often not too bad and you can get on with what you want. Price is fantastic for what you get.

Fantastic experience: Tash’s Thursday circuit session is a great workout, she’s always so enthusiastic and pushes us forward. Not sure about skipping but I’m sure it’ll get easier. Hope the class continues to grow as new faces will enjoy this energetic session.

Fantastic experience: WOW!!! Just done a fantastic class with a first class instructor Lotte Cox TRX. She was so encouraging, explained everything clearly and fully and supported you throughout the class . Highly recommend it !! I felt so good afterwards, Thank you

Fantastic experience: Been going to aqua class for over 15 years, absolutely brilliant

Fantastic experience: Lotte cox is such an amazing instructor , her TRX class is absolutely incredible! Highly recommend, and recommend Midsomer Norton leisure centre in general.

Fantastic experience: Lotte coxs TRX class is incredible. The whole gym experience is amazing! Highly recommend!

Positive experience: Went to watch grandson play football on 5 a side pitch outside. Good facilities though play equipment closed.

Fantastic experience: Took our 2 year old swimming and he really enjoyed himself, especially with the floats and toys in the swimming pool, would come again!

Fantastic experience: I can highly recommend Midsomer Norton Leisure Centre. It is easy to manage bookings on the App or at the desk, the facilities for swimming are good and most important of all, the staff are welcoming, friendly and approachable. We are lucky to have such a great facility in Midsomer Norton.

Positive experience: My first ever visit to a gym in 50 years! No monkey bars, climbing rope or horse! I think I like it!!

Fantastic experience: Thank you so much Shannon you are brilliant - you are always so helpful, cheerful and full of energy. Your aqua aerobics class is amazing - I didn't do excercise before I did your class but I am now hooked! Thank you Nickie

Fantastic experience: Best gym around with the most helpful staff, katie parfitt i wanna give a special shoutout too as she’s always about to help in anyways with any queries or gym related problems i have and always makes time too assist me.

Fantastic experience: Brilliant staff, changing rooms good but floor can be messy....always a positive experience at this swimming pool

Negative experience: Bad experience I will never go back again the staff very arrogant if I could rate -stars you guys will get the max

Fantastic experience: Great pool with really nice changing facilities. More than adequate room and separate changing cubicles if required. Also several showers

Fantastic experience: Friendly staff, good facilities.

Fantastic experience: Was shown around the centre by Ed, very thorough and well informed, making sure I was happy with everything, am really looking forward to starting my journey

Fantastic experience: My favourite place to be!! Super friendly staff, open environment where you get to know faces and feel at home.

Positive experience: Use them for swimming lessons for the kids. The teachers are fantastic and deal well with all sorts of challenges with little ones. Loses a star because sometimes not a lot of thought goes into cleaning- for example washing down changing rooms at the time a swimming lesson comes out, rather than doing it after one has started leaving the room mostly empty.

Positive experience: Grandaughters use the facilities here which are excellent

Fantastic experience: Nice pool. Big gym. A range of in person and virtual classes. Nice instructors. Cafe.

Fantastic experience: What a great team & facilities at Midsomer Norton! Haven’t been to a gym for a while but honestly made me feel at ease with the information given, amazing gym and so many exercise classes to chose from! The classes are so varied and available all day everyday to suit everyone. Thank you Lotte and all the team!

Fantastic experience: Great staff, great facilities, great pool, toys and floats great for little uns at the weekend... Gym modern, reccomend.. You need to check out the kids parties too, ace!!

Fantastic experience: Dragonfly Midsomer Norton is a fabulous sports centre with a well equipped refurbished gym. The variety of classes and standard of instructors makes it the perfect place to get fit , whether you prefer to train alone in the gym or enjoy the company of others in a class environment from yoga, pilates, Hiit or body tone. There really is something for everyone. I don’t use the pool personally but many do. The staff are always helpful and Lottie and her team are always on hand to listen to feed back. Great value for money and a very friendly and welcoming place for all abilities.

Positive experience: Nice facilities, decent (mostly) clean pool. Equipment in good shape. It's a gym...

Positive experience: Baby changing facilties basically non existent. One red stool for babies which is hard, cold and my daughter just screamed when I put her on it Temperature in the building was absolutely freezing combined with the pool being cold gave a very cold experience overall. Pool is meant to be 29 ish degrees and it definitely was not. Lots of other people where saying how cold it was Because of the cold we all had extremely bad colds for over a week and we are convinced that this is what caused it We we pay more and use a different pool next time

Fantastic experience: Staff are always polite and helpful. Bit chilly in the changing room after coming out of the pool.

Positive experience: I use the swimming pool. Facilities are good

Fantastic experience: Great facilities with friendly staff.

Fantastic experience: Great 5-a-side pitches. Available to book for £10 per hour off peak and £20 per hour at peak ⚽⚽⚽

Positive experience: I regularly use the gym, gym staff are friendly. Sometimes it's a little busy and hard to get on machines

Fantastic experience: Love it safe so friendly, I only swim but it is a great place to go

Fantastic experience: It is a good place to go swimming and the gym too