Energie Fitness Crawley

Negative experience: Staff desk empty, according to timetables and hours there should be someone at the desk to let in people who use wellhub to access the gym. Presses the “Ask for assistance” button 6 times, no reaction, waited like 20 minutes not a single staff showed up to help. According to the info that was given to me someone should have been available to help. Imagine paying for a service and sabotaging you to get access. Please fix it for Crawley location.

Positive experience: Great Gym for the price, I train late so parking never an issue. Sometimes can get a bit ferel in the un-staffed hours but what can you do, I still get a decent workout

Negative experience: I’m a member of the Putney énergie fitness, which I’ve never had a bad experience of. Equipment is new, I’m able to go in any time during opening hours and guest passes are £5. I have a WOW membership which allows multi- gym access. As a student, this is good as it means I can use the gym in Putney and then in Crawley when I am home over the holidays. However, the Crawley énergie is far inferior. I am not allowed in the gym past 8pm on weekdays and 1pm on weekends which is ridiculous as I work. This is due to staff working hours even though it is advertised as 24/h, if it isn’t your home gym then you will be very limited. The guest pass is £10 and the equipment is much older and lacks variation compared to the Putney énergie fitness. Furthermore, to get into the gym, majority of members in Crawley have a Face ID, which I was sent a link for and set up to use - and it worked perfectly fine no issues, as it should do. Despite this, I was told that this is not allowed if Crawley isn’t my original gym and my Face ID was deleted and now I must press the assistance button which LOUDLY announces for a member of staff to help me sign in every single time I come in and leave the gym. Having to do this every time is so inconvenient to both me and the staff especially as I literally have a membership that states it includes multi-gym access 24/7. This is not great when many people such as myself finish work at 6-6:30 and then I’m not allowed into the gym past 8. That’s 1.5 hours to change, do my workout and leave whilst needing staff assistance to even enter the gym both before and after my workout. Just really disappointing and makes me uncomfortable attending and unable to use the gym when I need. I hope énergie adjusts these policies because I don’t know why I am paying a higher price for such a terrible package.

Positive experience: Nice and clean. Small but organise good value for money

Negative experience: Poor experience with cancelling membership

Fantastic experience: Staff are sociable and friendly, very caring and always helpful. Gym equipment is good quality.

Negative experience: This gym is fine as a basic gym. All the main bits of equipment are there. The main reason for the poor review is the appalling parking. They have about 5 spaces which are always taken, probably by the staff. They do offer vouchers to park in the public parking but you have to try to park in their 5 spaces first, then go in to the gym office to ask for a voucher and then drive round to the public parking. So this adds another 5 mins of faffing before you can get to the gym. AND that is IF you can find someone in the office. Which on two occasion's so far, there has been no one in the office and so I had to cancel my visit and just come home. Unless you are local and don't plan on using a car to get here, I'd give this one a miss.

Fantastic experience: Very clean gym I got out of hours and most of the time I'm the only person in the gym

Fantastic experience: Epic Membership - Infra Red Sauna Review Last month, I decided to upgrade my membership to Epic. It’s one of the best decisions I’ve made for myself in 2024. I’ve noticed a few improvements in myself, having used the sauna for just over 2 months. Here is what I’ve noticed: - My performance during workouts has improved massively. I’ve become more focussed and sharp whilst exercising. - My muscles have become less sore. This has helped to bump up my endurance levels. - The sauna has helped me to chill out and sleep like a baby. My anxiety levels have calmed down and have helped to lift my mood. My sleep data on my phone shows that I’m getting more into deeper sleep. - The tightness and discomfort in my body has also eased. I’m getting far less headaches nowadays and my stress levels have improved. - My flexibility has improved whilst stretching out my body after an intense workout.

Fantastic experience: Amazing and quiet place to work out. Available 24/7 for all round workout and you will be able to workout any part exercise any time of day.

Fantastic experience: Me and my friend joined from another gym paid the day the day pass it was a really positive vibe every one reflexed funny bunch of guys on the 6am visit banter chilled been to other gyms were people walk round angry This one just what you need staff are very engaged with there customers speak positive helpfull through and have car park to park winning

Positive experience: Friendly staff, easy in and out camera face recognition, good atmosphere.

Fantastic experience: Friendly Staff, clean environment and various equipment to use.

Fantastic experience: You can doing your exercise comfortably in this place

Fantastic experience: Awesome gym and very friendly staff who are always willing to help. Highly recommended. A+

Fantastic experience: Nice

Positive experience: A cheap and cheerful but tired gym. When quiet you can have a great workout as there's a good range of equipment. The issue is a lot of the equipment is showing its age (spin bikes constantly breaking, none of the rowers work properly with the foot straps constantly coming loose) and it can be stifling hot sometimes. Parking not ideal. For weight training it's a really solid commercial gym. A few new machines would be nice but for the price you pay its not bad value for money at all. When unstaffed only the disabled toilet is open which can be absolutely filthy sometimes and there's nowhere to dry your hands. Overall decent gym with friendly staff. Could be really good if energie invested some more money into it

Negative experience: It was one of the worst gyms I have ever trained in. I canceled my membership before the end of the month, but they called me that you did not cancel and you has to pay the money, which is obvious theft.

Negative experience: I got very bad experiences in this gym had a rude staff that in is completely finding way how to steal money.

Negative experience: This is really bad place and they staff has bad manner , which make me angry . On top of that they just know how to make people’s fool and cut they money with different reasons without any explanation .

Fantastic experience: Nice gym , as I go mostly at noon , no waiting for any machines

Fantastic experience: Nice place

Positive experience: Gym was nice, clean and well presented one problem there was only one member of staff on duty who was running a PT session with a client if there was an emergency he would have been alone. And some of the accessories on the cables were looking alittle tried,

Negative experience: If you go thru a gym pass just avoid this.I was waiting for the staff to open and was a women that literally was talking at phone and didn't care about.Just left now, even i didn't stay and training.Clean gym but bad service!

Positive experience: Cheap and open 24 hrs. Most machines showing age now. Can be very busy in peak times. But it's Cheap

Negative experience: I enquired into a temporary membership at this gym as I am only staying in the area for a short while of one month. They are currently running a no joining fee promotion and looking at the terms and conditions it doesn’t state that you have to be a member during this for any minimum length of time. None the less the person I spoke too firstly quoted me a price considerably higher than their standard membership price alongside a joining fee. I did proceed to question this and ask why I wouldn’t be entitled to the same deals they gave everyone else to which I got an extremely rude responded back. I was so incredibly shocked to receive such a response and I honestly never would have thought they would treat a potential member like this. I travel all the time for my job so am forced to take out temporary memberships based off where I am in the country and never have I ever been spoken to so rudely and felt so discriminated against. The price they gave me wasn’t the issue I have actually paid more than what they quoted for temporary memberships in the past (those ones did have spas and swimming pools I have never been quoted so high for purely gym access) my issue is that they upped the price so considerably just because I am only in the area for one month only. I asked for the persons name whom I was speaking to and they told me ‘Energie fitness’ they knew this isn’t what I meant so I asked again but making it clear I knew their company name and I actually just wanted the name of the keyboard worrier I had been blessed with to which I was blocked. I then phoned the gym to see if I could find out this persons name and see if I could speak to the manager to raise my concerns about how I was spoken to but the lady that answered the phone was also rude and very aggressive when I simply asked ‘could you tell me the name of the person responding to social media messages’ I never leave negative reviews I’m all for positivity but I am so flabbergasted by the experience I have had with Energie Crawly Maybe I had a lucky escape

Negative experience: 2 hours parking time is a joke

Negative experience: Got 2 parking tickets..2 hours parking time its a .....not for me

Fantastic experience: The Yoga Class with Vick Storrm on Energy Fitness Crawley has been a massive discovery, every class we focus on different muscle groups and he manages to create a dynamic, familiar and funny atmosphere, with a touch of spirituality. It has changed the way I see my Monday to Friday, keep it up Vick!!

Fantastic experience: Great value gym.

Negative experience: Gym has only been deteriorating recently. Poor parking and now also unnecessarily requiring facial recognition for entry.

Fantastic experience: Great Gym, becoming busier recently, but good well kept equipment very friendly environment.

Fantastic experience: Excellent facilities, friendly staff, clean and plenty of classes to choose from.

Positive experience: The gym is quite good. The instructors are motivating and very friendly. There are different class sessions like Circuit, and yoga. There is there WOW program in which they help you to plan your exercise and your diet. I think the plan works great for beginners. The circuit class on Thursday’s conducted by paul, it’s one of the best circuit clases I ever been to, its an exercise with fun. It’s my personal fav , never miss it

Fantastic experience: One of, if not the best gym I have been too. The owner is friendly and likes to check up on you. They also, help with providing a personal trainer for an additional cost. All the staff are friendly and can see they enjoy working here.

Fantastic experience: Very welcoming gym, staff very friendly, always clean and has a good atmosphere when working out highly recommend

Fantastic experience: Good atmosphere, nice equipment. What you would expect from a commercial gym!

Fantastic experience: Excellent

Positive experience: Not a bad gym, git everything you need.

Positive experience: Good spacious gym

Fantastic experience:

Fantastic experience: Great gym, super friendly staff, first time I’ve used it and will definitely be using it again. Clean equipment, tidy place with no weights laying around. A friendly vibe all around and a variety of equipment. A special ‘Thank you’ to Maz who was extremely helpful today, greeted with warm smiles and made to feel welcome. Another ‘Thank you’ to Karen, who was happy to help. The combination of brilliant staff and the gym,I cannot fault the place. Well done to all.

Fantastic experience: Good place for some work out days.

Positive experience: It's OK the staff is friendly and professional, the gym is well equipped the only bad thing is that group cycling class are very limited 2 classes in the morning and 3 in the late afternoon. This should be improved and do at least one every morning, one for lunch time, one for evening. Les mills classes are limited as well we just have body attack.

Fantastic experience: I've been going recently and I have to say, I really enjoy it there.

Positive experience: This gym is not even close to the facilities, equipments and the vibe offered by The Gym in town centre (queens square). The plus point of energie fitness is that it offers a range of classes. The cardio section is now moved to the first floor where the studio and the spinning class is. The ground floor is dedicated to weights. Weights are usually very crowded and the equipment in my opinion could be so much better and more varied.

Fantastic experience: The gym is well run and friendly it has a great weight section and plenty of cardio machines. The other thing about this gym is those that use it everyone is friendly it's not only a great place to train but to have a chat with those around you.

Fantastic experience: Great staff and friendly gym environment

Positive experience: Its small but the staff is really nice. For me, I love going to the classes although, due to social distancing and all now its hard to get a place sometimes. The only thing that I don't like is the parking is ridiculous and have gotten tickets twice due to lack of it!

Positive experience: Good equipment and friendly staff, no shower facilities at the moment and parking is a nightmare! But good value for money

Fantastic experience: Not crowded, I always have access to equipment i need. Easy access with app booking. After re-open staff is sane about restrictions. Good place to forget about pan(dem)ic. I like there are classes, because lifting iron is boring as watching paint dry. People (other customers) are very friendly, I have some casual conversation from time to time.

Positive experience: Great place, good staff all doing their best but minority of customers not wiping down or before or after!!!

Fantastic experience: Since re-opening the team has clearly worked hard to make the gym feel safer with covid around! Each piece of equipment has been sectioned with guidelines and is cleaned before and after use with the wipes they've provided! and the app now lets you track how many people are currently in the gym along with a booking system which is very useful! well done guys :)

Fantastic experience: Since the re open it’s been great, it’s quite a lot and you can get your workouts done without waiting , loads of measures in place which is great , I enjoy being a member as the staff always friendly and have a laugh and always there when needed to help.

Fantastic experience: I’ve always been happy at this gym but I’m even happier since it’s reopened with COVID measures in place. The gym is actually much better than before because they’ve had to utilise the available space properly so there’s lots more room and having the individual work stations means social distancing is a breeze. There’s plenty of cleaning wipes and hand sanitiser available and I’ve seen all members using these. It’s probably never been so clean and the cleanliness was always good before lockdown. As only one person is allowed at each station this has stopped people hogging equipment with their friends or sitting for ages on their phones between sets - everybody is now actually getting on with their workouts so it’s not only easy to get on all the equipment you want (I’ve been everyday since it reopened and done legs, upper and full body workouts) it’s also easy to get a really decent workout done within the one hour time slot because you’re not wasting time waiting for a piece of equipment to become free. I like the easy to use booking system and, dare I say it, I hope the booking system and work station placement remain in place even when COVID measures are totally relaxed! I have no hesitation at all in highly recommending this gym.

Fantastic experience: Great gym great staff alway happy to help

Positive experience: Joined Jan 2920. Very good price. Good range or equipment I like concept 2 rowing machines and the bikes are great. Clean tidy and never seem to crowded or long waits to get on equipment. The welcome joining on the phone was very easy and friendly. Not so good when I first arrive asked me if I knew what I was doing, I said yes and that was it.

Fantastic experience: This is my home from home. Classes are great and the staff are very welcoming. Although they often forget how to count ... that was not 40 seconds :)

Fantastic experience: Great value

Fantastic experience: Great monthly price (no contract but you have to give notice. Classes available, though WOW classes are on the higher membership. Everyone seems friendly - even the weight lifters - two levels, upstairs is quieter if you fancy a more solitary workout. A decent amount of cardio machines & some great weight lifting options. Does get very busy at peak times & parking is awful at this time, which is the only down side. Personal trainers available if you want to buy a programme etc. Great gym if you know what you want to do or if youre a beginner

Fantastic experience: Very friendly staff, great environment, good equipment. It is is not cutting edge, nor does it need to be. More than enough, plus sauna, steam room and swimming pool. Feels very homely

Fantastic experience: Good Gym that's not absolutely heaving at peak times, I visit 5/6 times a week hardly ever have to wait for equipment. 2 floors so plenty of space to workout

Fantastic experience: Great gym, great equipment, parking can be difficult due to a few spaces, quiet gym first thing in the morning.

Fantastic experience: Manager/owner is very friendly. Staff are very approachable and friendly. Not the biggest gym in the world (compared to some of the other big names) but it has more than enough for all your needs. One of few places where all the members are friendly and helpful. And they have a good punchbag upstairs (which I love). Gym is clean. Most people return their weights rather thean leaving them all over the place. Small Parking out front, but after 5/6pm you can park outside the neighbouring stores/businesses. I managed to lose 9kg in 3.5 weeks here thanks to the training advise from Shahil (shout-out to him). Great place, great prices aswel. Friendly and helpful.

Fantastic experience: very relaxed staff are just briliant can't be more helpful

Fantastic experience: Good gym. Good value of money. New refurb a vast improvement. Water dispenser good. Staff great

Positive experience: Good gym, friendly staff and great banter followed with support from the staff

Positive experience: Friendly staff especially that Raquel.. good place to work out. They also have the 7days pass that you can try the gym and after that choose the membership you most like it.

Negative experience: Do not recommend they rip you off!!!! Disgusting customer service doesn't even deserve 1 star. You sign up to a NON CONTRACT MEMBERSHIP!!! apparently there is a 30 day notice in the terms and conditions which I DIDN'T RECEIVE!!!! As a fault to Energie Fitness staff not doing there job properly when people sign up they tell you there's a bill of £50 WHAT THE ACTUAL F**K

Negative experience: Looks nice but has the atmosphere of a morgue staff are clueless and just want your money and Harlands are an awful company. Avoid, there's plenty of cheaper gyms around that are way way better

Fantastic experience: I don t usually bother reviewing anything but I am making an exception because my trainer is SO good that I must let people know about Michelle. I have had trainers before, with boring routines, with automatic comments ... Michelle never gives me 2 sessions the same, I feel that she is genuinely happy when I break a personal record, but more than all this, she is warm, friendly and listens to what I want, instead of imposing her ideas and goals on me. I hope I have done her justice by my comments, because it is difficult to summarise in a few words how much I look forward to my weekly sessions and why. Thank you Michelle.

Fantastic experience: Nice friendly gym with staff willing to help. I don't feel self conscious going as I might at other gyms.

Positive experience: Most of the staff are friendly and the gym is nice, but the toilet cleaning is disgusting, dry pee everywhere (I usual enjoy the gym at 7.30am) and paper tissue missing all the time.

Fantastic experience: Had a look round nice and spacious, very helpful staff... The staff are very helpful with training and nutrition to help you get to your goal..

Fantastic experience: I am a nurse working long hours. This gym is opened till late on weekdays which is perfect for me. It offers everything in cardiovascular suited to my needs

Fantastic experience: A great gym, and great bunch of people who go there.

Fantastic experience: My favourite place to be everybody are so lovely and the pt are very helpful, i recommend this place to everyone

Fantastic experience: This new gym in crawley is upcoming fast. Looks can be deceiving from the outside in terms of size. But this gym is well equipped and hygiene conscience. Multiple floor whi h includes a modern spinning room. A cardio area, boxing section section and even studio. Value for money !

Fantastic experience: I like this place

Positive experience: Its a gym, ok i guess

Fantastic experience: I love this place. My wife thinks that I'm training while I enjoy pooping in the womens toilet. By the way, toilets are deeply cleaned, love them. Helpful staff always delivers toilet paper to me. Wet tissues are also avaible at reception. The best place to have a poop for only 19.99 per month.

Positive experience: Ok for a basic workout

Fantastic experience: Staff very friendly, only thing is lack of parking spaces on busy days but Very good gym overall.

Fantastic experience: Great gym top class staff and fantastic vibe

Fantastic experience: Good gym

Positive experience: Good value but music too loud

Fantastic experience: Love it & Maz is the best manager

Negative experience: Very disappointed, I was there to enquire a few weeks ago, at first I was happy as one of the employees was so prompt and very helpful. I was even oferred a one day trial for free for me and my partner. We came the next day, spending 20 minutes ringing the bell and no one showing up to let us in. So we went to the competition, the Gym Crawley. Other things to mention: the music very loud, you have to shout in order to be heard, I don't think the air conditioning is efficient, as the door was left open because it was hot inside, the place is not very big, I don't know how it works when it's crowded.

Fantastic experience: Inexpensive, friendly staff, good equipment all good for a gym

Negative experience: Shocking customer service never stated things when joining. Cancelled my direct debit and now getting horrible letters from their finance management saying I owe money, because it’s a contracted membership, but this has never been stated nor did it ever say it was a contract. Avoid this gym!

Negative experience: Good range of equipment but it's a fairly small gym so there's some equipment still missing. Good price too if you want just the gym and you can go during the day when it's fairly quiet and most people are at work. The reason for my score is that the weight room is difficult to use as it's small and always busy (especially before work and after work hours) so you have to wait around for a long time to get onto the equipment, if at all. I know this is usually the case, as I've experienced with other gyms, but this has been the worst so far. My other reason is that I didn't enjoy the classes, which are usually my go-to. I gave them all a go but they don't have that buzz and excitement you usually get from them. I was a member of K2 previous to this gym and I hoped they'd be similar. Some instructors followed the routines off a laptop so I felt like I could have just done it at home and I felt myself getting bored very quickly with the ones that took place in the gym. The studio upstairs is also very small so during classes you can't move about in fear of kicking someone in the face! They're also a bit all over the place in that you don't follow the instructor but you do your own thing, which can be confusing when everyone is going in different directions. Good standard gym if you can go 10am-4pm but if you're restricted to after work I'd choose somewhere else. The same for classes. I've also just removed a star as I've just had a nasty letter from Harlands Group requesting I pay money and administration charges for cancelling my membership. Despite getting told when I joined I can cancel my membership at anytime.

Fantastic experience: Good space area , not expensive nice studio and rig classes. Have all the necessary machines .

Fantastic experience: Nice people every body friendly staff brilliant very good for cardio affordable.

Negative experience: Cancelled my direct debit and now getting nasty letters from some finance company they use telling me I am in debt with them. When did this gym become a bank. It says no contract on the home page. Seriously avoid this place.

Fantastic experience: Great gym with a brilliant atmosphere!

Fantastic experience: been coming since the summer and it's a really good gym, has everything you need and the staff are really friendly. Especially Vic.

Fantastic experience: Great gym :) I enjoy coming here and equipment is great :) everyone is very helpful and friendly. Highly recommend:)

Fantastic experience: Great gym, well equipt with helpful professional staff always on hand, thank you :-)

Fantastic experience: Great gym and staff. Well equipped especially for the price

Fantastic experience: They have a great team! The cycling and bootcamp classes are amazing. I highly recommend this gym!