
Information about The Gym Group Luton
Opening hours
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- friday: 0h-0h
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Our comment from FitFit UK about The Gym Group Luton:
The Gym Group Luton is a well-equipped and recently renovated fitness center known for its friendly atmosphere and helpful staff. Members appreciate the various amenities, including:
- Modern Equipment: The gym is outfitted with new Olympic frames and a wide range of equipment suitable for all fitness levels.
- 24/7 Access: Open around the clock, allowing members to work out at their convenience.
- Clean and Hygienic Environment: Many users have noted the cleanliness of the gym, which adds to a comfortable workout experience.
- Supportive Staff: The staff, including standout trainers like Tommy and Pam, offer expertise and encouragement, creating a welcoming environment for all.
- Community Atmosphere: The friendly vibe makes it easy for newcomers to feel at home and supported in their fitness journeys.
While there are algunas concerns regarding equipment maintenance, especially in the locker rooms and bathrooms, the gym actively seeks to improve member experiences and address any issues. Overall, The Gym Group Luton is highly recommended for anyone seeking a motivating and accessible place to work out.
Services, Machines and Guided Classes
The Gym Group Luton: Opinions
Fantastic experience: Great gym, very hostile and friendly
Fantastic experience: Staff are aware and nice/ helpful
Fantastic experience: Gym just got renovated, fantastic new olympic frames x3. Love going here! Wifi needs to improve
Fantastic experience: Good. Nice refurb
Fantastic experience: I've only had two sessions so far but what I like about it is the atmosphere. Everyone I have spoken to have been lovely and the staff extremely helpful. The gym is clean and equipment in good repair.
Positive experience: Fantastic gym, been going for 3 years now
Fantastic experience: Tommy has help me so much throughout his short time being a staff member in the gym always helpful and willing to share his vast knowledge of workouts
Fantastic experience: Best instructor I have come acrossTommy
Fantastic experience: Tommy is the best fitness instructor
Fantastic experience: This gym is hands down one of the best affordable gyms town! The atmosphere is motivating, the equipment is top-notch, and the facilities are always clean. A special shoutout to the amazing team—Pam, Tommy, AJ, and Anmol—for making every workout session even better. Their energy, expertise, and encouragement keep us all coming back stronger each day. Highly recommend!
Fantastic experience: Perfect one I really enjoyed it
Fantastic experience: Tommy is a great fitness instructor
Fantastic experience: Great value for a refurbished gym—clean, well-equipped and perfect for a fresh start!
Fantastic experience: Gym has had a complete refurb, looks amazing.
Fantastic experience: The gym is well equipped with fresh and new equipment that is suitable for everyone and gives everyone the experience needed. Great atmosphere, comforting for anyone trying to workout with friendly staff that are always available when needed.
Fantastic experience: Best gym with great equipment and vibe
Negative experience: This gym doesn’t not appear on the thegym group app, this is an inconvenience for people who are paying for ultimate access. What is the point in paying for ultimate access if all gyms can’t be accessed? Someone needs to be addressed immediately.
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Fantastic experience: Awesome atmosphere to get fit with enough equipment
Fantastic experience: Tommy is an amazing fitness instructor
Fantastic experience: Amazing gym,fun workers and honestly I could not reccomend this gym more
Fantastic experience: 10/10 staff are friendly and helpful and the people work hard and won't bother you and it has vending machines and it's secure In and out
Negative experience: Your membership is terminated immediately once your direct debit is cancelled but if you’d still like access for your paid month just get in touch with us within 30 days and we can reinstate your membership. This rule does not apply here or the staff is not aware and is not competent! apart from the frequent closure of the gym for long periods of time!
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Fantastic experience: Great gym, hlthey have very nice staff that are welcoming, place is always clean and hygienic for people to use would highly recommend
Positive experience: It’s a great place to workout.
Fantastic experience: i am doing gym from one month very nice staff .andrew is good trainer thanks
Fantastic experience: Great gym, loads of facilities available and friendly staff as well. Would recommend
Fantastic experience: Ive been with gym group for past couple if years and the team and luton gym has always been a great place to relieve stress and workout. Would highly recommend.
Positive experience: Its very good gym i see
Positive experience: I am happy with the gym and its facilities. It is very busy however and could benefit with more cable equipment
Positive experience: Staff are good at supporting you with your gym needs
Fantastic experience: Luton Gym is easy and safe, open 24/7 with loads of equipment. I've been a member for a week, and it's amazing with a friendly atmosphere and people. You can go anytime you want!
Positive experience: Used for short visit to luton. Easy safe space. Everything you need. Great security Easy 24 access, no contract, reasonable equipment
Fantastic experience: Tommy is very helpful nice gym
Fantastic experience: Tommy is the main man, he made sure my membership went through and waited with me throughout to help with anything I didn't understand. Thank you!!!
Fantastic experience: Hello My name is Gurpreet bajwa.
Fantastic experience: Tommy the best instructor, always on time
Positive experience: Nice gym but smells
Fantastic experience: Been coming here for 3 years now, absolutely lovely gym x with all the machines you’d need for a proper workout
Fantastic experience: It’s been more than year since started my workout. It’s a wonderful experience.
Fantastic experience: I have join the gym the staff of this gym is nice and gym as well clean and in good condition
Fantastic experience: The gym staff is really polite and supportive…definitely recommend!!
Fantastic experience: Anmoldeep is a really good guy, always looking after everyone.
Fantastic experience: Good manager good staff
Fantastic experience: It’s been great, the customer service is amazing
Fantastic experience: Tommy is a great fitness instr
Fantastic experience: Fabulous environment, all the equipments are available. Everything is neat and clean
Positive experience: Great local gym to workout in, very affordable monthly price and has all needed amenities. Staff are friendly and always willing to help.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Fantastic experience: I love this place, the staff are so caring and respectful and will always be there in a time of need. This gym has everything u will need and want to build your body up to its maximum capacity.
Fantastic experience: This gym group was great and the staff were very helpful and kind.
Positive experience: I’ve been coming to this gym for years and its a decent gym with a wide range of equipment and staff are friendly/always seen in the gym. The reason for 3 stars is that the mens locker room and especially the toilets are disgusting. The toilets are always blocked, puddles on the floor and there is never any soap in the dispensers, which means people are not washing their hands properly and making the gym equipment even more unhygienic. This needs to be looked at ASAP!
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Luton is made aware of your thoughts.
Fantastic experience: Great facilities, great staff, beautiful people, would recommend to anyone who wants to keep fit and keep healthy..
Fantastic experience: lovely atmosphere would definitely recommend staff very helpful and welcoming
Fantastic experience: The environment is really nice, good equipments and the staff is really professional
Fantastic experience: Cleopatra has been a great help. Very good gym and good staff
Fantastic experience: Very nice people and genuine about fitness!
Positive experience: Its a really nice gym and its 24 hours
Hi there, thank you for your feedback.
Fantastic experience: I absolutely love coming to this gym, it is busy but doesn’t feel scary as I usually suffer from gym anxiety, but the staff and gym goers are all so friendly and supportive, I highly recommend joining here if u want an all inclusive space to train
Fantastic experience: Nice place to workout, a good variety of machines and plenty of free weights.
Fantastic experience: Highly recommend the gym as it has great equipment and well maintained
Fantastic experience: Lovely place to workout Good space, equipments and facilites.
Fantastic experience: Amazing gym, great price. 24 hours can’t go wrong. Great staff
Fantastic experience: Best gym in luton. Love the experience
Fantastic experience: The Gym group Luton is really an amazing place to workout, adequate equipments and standard regular maintenance. Definitely recommend!!
Fantastic experience: Love here great place to work out. Very clean and tidy. Staff are very polite.
Fantastic experience: Nice staff, All the machines, Good workout classes and trainers.
Fantastic experience: Great gym for work all equipment are in good condition
Fantastic experience: i really like the gym and the staff are super friendly
Positive experience: I’ve very enjoyed the gym as I’ve been hear for 9 months and it has all the equipment I need to do my workout. Highly recommended, check it out
Hi there, thank you for your feedback.
Fantastic experience: One of the finest gym in Luton. Have been working out here for a couple of months. I'd recommend it.
Fantastic experience: Had great time working out at this place
Fantastic experience: The gym group Luton is a lovely gym with great staff especially Davina. She’s so nice and welcoming. We need more staff like her!!! who know how to deal with the different types of people you meet in the gym. It would also be nice if the broken machines get fixed on time and not months in advance as there are a lot of people using this gym and rush hours in the evening it’s difficult to be sharing so many machines cause some are not working.
Fantastic experience: I have been a member at the Gym Group , Luton for over a year now and I’ve had a positive experience overall. I must say Pammy is an amazing PT, she is very helpful and professional at all times. She has helped me immensely in my fitness journey and I can’t thank her enough. I definitely recommend her as a PT
Negative experience: smell like something 2 weeks ticket paper in the machine just eat my money updated still the same problem
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to [email protected] so that we can have this looked in to.
Negative experience: Hello. The advantage is that the gym is open 24/7. As for the exercise equipment, it's a disaster. Old equipment, not regularly repaired, currently seven devices have been broken for a month. There are a lot of people during the day..
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Positive experience: Been to the gym for a few years now. Great to have a nearby and affordable gym in the area. Yet still requires improvement of machine quality.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: Well equipped gym and very clean, the members of staff are very helpful.
Fantastic experience: Perfect place to workout..though it's crowded sometimes you still get to workout your normal routine..
Fantastic experience: It is a nice gym, reasonable fees, 24 hours working, safety ensured, good trainers.
Fantastic experience: Friendly environment and clean space, love going there every morning!
Fantastic experience: I enjoy training here as the gym has a good atmosphere and energy and love Davina who was hand today to help me understand the weight machines
Fantastic experience: This review is to act as an update of my experiences at this phenomenal establishment. Due to poor health I find myself taking several months off from training, but each time I return, the standard here continues to improve. Absolutely immaculate in the weights area, and we seem to be educating members of their responsibility to put their weights away. The staff there are the best they’ve employed in the 8 years I’ve been there. Their positive attitude and professional conduct is something to be acknowledged. I hope the powers that be read this review and do what they can to keep them there as long as possible. Congratulations to Davina leaving to start university in the coming weeks, we wish you all the best for the future. You’re absolutely amazing!
Negative experience: Not 24/7 just went to the gym and the front door for galaxy center was closed then tried to use the back one to the gym and the key pad not working either so I've pressed the button to call and a guy pick up but couldn't hear me so from my experience if you try to get there early in the morning FORGET about it!!!
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Fantastic experience: The staff here are amazing, equipment is great they listen and get more attachments for the gym.
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: The best place to gym while in Luton. Clean environment and amazing staff.
Hi there, thank you for your feedback. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fantastic experience: A great place to workout at the end of hard days work in the office. Very helpful staff always at hand like Pam and Cleopatra to name few.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Pam is great at doing classes and I love coming to both Davina and Pam’s.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Best experience, wanted to get into working out and tis gym is a great experience with good equipment and vibes
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great environment , helpful staff and super friendly :) would recommend this gym to anyone
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Great gym, very friendly people with lots of free machines, Cleo patra is especially helpful
Fantastic experience: It’s very. Good gym. Good staff. Good equipment
Fantastic experience: Accessible and well maintained Gym. Spacious and has got lot of equipments. The dressing room and toilets are near and tidy.
Fantastic experience: Been coming to this gym for the best part of 5 years now. They've got every machine you need and a massive selection of free weights with enough space for everyone to work out in. The staff are amazing and even when working out themselves are always there to help. The price point is exceptional and even for the low costing it does not feel like a budget gym.
Fantastic experience: The Gym Group Luton offers a well-equipped, spacious, and clean environment with nicely organized racks. However, there's room for improvement in maintaining toilet cleanliness. Overall, it's a solid option for your fitness needs.
Fantastic experience: This gym has improved my health. sometimes it can be busy and a bit smelly as it's full of men. I go in the day time. The staff are welcoming and helpful, ladies and are lovely. Would be nice to see male staff . also would be nice to for the gym to get a face-lift. The equipment is quite old, like me,
Fantastic experience: What a great gym. It has everything you need and more. The equipment is up to date. There is lots of space and the classes are so good, I especially love Pam’s classes.
Fantastic experience: Great gym. Loved the atmosphere. Staff and gym goers friendly. Really felt as ease. Fab variety of equipment too. Definitely recommend
Fantastic experience: Just the simple fact that it’s 24hrs, can come at anytime, I really like that. Plus equipment is good.
Fantastic experience: Facilities are clean, and lots of room. Lots of weights, would like some more wide bodied dumbells though.
Fantastic experience: Free class with good instructors. Optimum safeguard. Really love Davina's and Pammy's
Fantastic experience: I like it here, sometimes it’s messy, but it’s a decent gym. The staff do clean but members need to make it stay tidy
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The Gym Group Luton appears in the following listings:
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