Information about PureGym Stoke On Trent North

Etruria Way
ST4 6JQ, Stoke-On-Trent
+443444770005

Opening hours

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Get way more than you pay for at PureGym Stoke on Trent North! Open 24/7, we offer a range of low cost, no contract memberships and over 220+ pieces of high quality gym kit - and fitness classes are included in your membership! Whether you prefer cardio, strength training, classes, or more, we have everything you need to keep fit. Need help achieving your fitness goals? Our friendly team of Personal Trainers can help.

Our comment from FitFit UK about PureGym Stoke On Trent North:

Welcome to PureGym Stoke On Trent North, where we strive to create an inclusive and motivating atmosphere for fitness enthusiasts of all levels. Our gym is equipped with a wide range of modern equipment, making it perfect for those who prefer to work out independently or join our diverse array of classes.

Some of the highlights of our gym include:

  • 24/7 access, allowing you to work out at your convenience.
  • A large selection of quality machines and free weights, ensuring plenty of options for your workouts.
  • Friendly and supportive staff who are always on hand to help with any questions or guidance.
  • A variety of classes led by experienced instructors, catering to different fitness levels and interests.
  • A clean and tidy environment, regularly maintained for your comfort.

While most visitors have had great experiences, some have mentioned areas for improvement, such as the maintenance of certain equipment and ventilation during busy hours. Rest assured, we take all feedback seriously and continually strive to improve our facilities.

Join us at PureGym Stoke On Trent North, where your fitness journey begins in a friendly and vibrant environment!

Services, Machines and Guided Classes

Fit
Training
Tea
Cardio
Low Cost

PureGym Stoke On Trent North: Opinions

4.2/5 (197 Opinions)
Arjun Runs - Late Traveller 9 months ago

Positive experience: This is an amazing gym with most of the equipment for people who want to train alone. They also offer a variety of classes and training sessions to the ones who want to learn. The reason why I have given only 4 stars is because I think the treadmills are not very well maintained in the gym. As an avid runner it's easier for me to guess that and what kind of maintenance is being done.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Arjun. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Lee Peck 10 months ago

Positive experience: Clean, plenty of equipment choice, (matrix based equipment), good facilities and easy to navigate.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Lee. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

nicholas mcfarlane 11 months ago

Negative experience: Showes not very hot

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Nicholas, thank you for taking the time to leave us this review. We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. Our showers are now set at a temperature of 36C and have a flow rate of 5 litres per minute. These parameters are regularly monitored and we also have regular checks carried out on boilers and associated equipment to ensure the units are operating as they should be across all of our gyms. On occasion, we can get faults on our water system which is normal. When this happens, there is a process in place to ensure we arrange for our contractors to attend, investigate, and resolve the faults and return the systems back to full working order within a timely manner. If you believe there may be an issue, please speak to a member of the gym team who will be able to assist further. All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes. Thanks, PureGym

Wayne Sadler 11 months ago

Fantastic experience: Another exellent visit to pure gym north from a recovering alcoholic iv never felt better in mind body and soul with a brilliant session with my P.t Matt talbot with understanding an pushing me to be the best I can be . Thank you

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Wayne. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Bwoss Da 11 months ago

Negative experience: Super friendly staffs, good equipments. However, I feel as if the place doesn’t have good ventilation. The gym gets very humid, sticky and stuffy. You can even see this on steamed-up windows and find it tough to breathe at times.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Bwoss, thank you for taking the time to leave us this review. We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. By law, we have a requirement to provide a certain amount of fresh air based on occupancy levels, and our ventilation system increases and decreases at different times throughout the day and night, making sure we meet these requirements and provide good air movement around the gyms. These levels are based on size of the gym, and occupancy levels, and are regularly monitored. All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes. Thanks, PureGym

Z_ali 11 months ago

Fantastic experience: Very good

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Sam Turner 1 year ago

Fantastic experience: Amazing for the price. No bells and whistles but got all the equipment one could need, and plenty of space.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Sam. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Dimuthu Mabotuwana 1 year ago

Fantastic experience: Massive gym, super friendly service from glody with a vending machine malfunction

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Dimuthu. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Matt M 1 year ago

Fantastic experience: One of the better pure gyms around

Arron Cole 1 year ago

Negative experience: Avoid this gym, the parking is ridiculous. With building work outside, their car park is out of use. Another carpark which has dreams/ PureGym on the sign - Some bays are unmonitored, others you will get a £100 fine for which PureGym takes no responsibility for as they’re owned by Dreams. Wouldn’t have bothered coming had I known about the situation

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Arron, thanks for leaving us this review. We are sorry to see this is 1 star.  We advise getting in touch with Member Services via email or social media. They will be happy to advise and assist you further.  Thanks, PureGym

Matthew Duka 1 year ago

Positive experience: 24-7 and is very convenient, you have everything you need for any goal and the gym is temp controlled but. the equipment is below average and weights are always dispersed would recommend to anyone but might be best to checkout other gyms first, Side note there used to be a predatory cancelation process but no fee anymore and a big button that says cancel.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Matthew. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.  We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.  Thanks, PureGym.

Tobi Abiodun 1 year ago

Fantastic experience: Favourite gym in Newcastle so far. It has everything especially the right energy. It’s clean, the machines are all functional and it’s for serious minded people. I can’t wait to get started.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Karl Grocott 1 year ago

Fantastic experience: Lovely place to work out and all the people in there are feally friendly

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Karl. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Ashley118118 Ashley118118 1 year ago

Positive experience: So far so good lots of mecheans and no one seems to be annoying.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Ashley. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Fleur Gola 1 year ago

Fantastic experience: The classes are great .. the trainers push you especially Seb .. great value gym

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Fleur. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Lau Telea 1 year ago

Fantastic experience: I recommend having Sebastian as a personal trainer. He is extremely reliable & punctual, always set up and ready to start training ahead of time with an exercise routine planned. He is very friendly, sociable and understands individual needs so he adjusts exercises depending on this.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Lau. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

DamianRF 1 year ago

Fantastic experience: Great experience here everyday, 2024 a new start and great time together with best personal trainer Sebastian!!!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Damian. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valentin Cosmin 1 year ago

Fantastic experience: I had a wonderful experience during my session with Seb , thank you very much for your help.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Valentin. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

DGaby 's 1 year ago

Fantastic experience: Seb is the best one from all of them ❤️

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Andrea Csaszar 1 year ago

Positive experience: Pleasant gym, friendly staff and always clean. Plenty of machines to suit everyone. Music could be better,it’s either no music or very poor music and it’s not motivating. You have to have your earplugs always. In overall it’s a nice gym in a convenient location.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Andrea. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Kerry Vickery 1 year ago

Fantastic experience: Induction by sebation he explained everything well and gave me a good understanding of the gym

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Kerry. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Lisa Hickin 1 year ago

Fantastic experience: Highly recommended,relaxed comfortable atmosphere,equipment to suit all levels of fitness,plenty of staff on sight for advice if needed!100% top gym

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Lisa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Ross Howell 1 year ago

Fantastic experience: Staff are phenomenal, motivated, friendly and want you to achieve the best you can a (5* for Dylan and his Santa suit!)

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Ross. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

James Dutton 1 year ago

Negative experience: This is a gym of convenience for me. It's badly run, untidy. It's a joke of a gym.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi James - Thanks for taking the time to leave this rating, but I'm sorry to see it's 2 stars. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks PureGym!

kyle knowles 1 year ago

Fantastic experience: Great gym has enough equipment to achieve all your fitness goals for a brilliant price.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Kyle. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Dan Brownsword 1 year ago

Fantastic experience: Excellent staff, good people, good vibes, simple place, can’t go wrong. Would recommend

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Dan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Anthony Grace 1 year ago

Fantastic experience: My experience in the gym has been great. The staff are very helpful. Everything I need.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Anthony. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Matthew Talbot 1 year ago

Fantastic experience: Enjoy the classes very much at stoke North The instructors, are always top notch Especially Nicole’s classes

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Matthew. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

GINGERPRINCE1974 1 year ago

Positive experience: Great gym, equipment fantastic and the 24hr opening is super convenient too. Currently trying out the classes and enjoying it a great deal at the mo.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Simone Sivananthan 1 year ago

Fantastic experience: Very friendly staff, access to gym equipment which have been kept clean. Very wide space within the studio. They also do different types of sessions within the studio which I have tired and they are really good !!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Simone. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

George Cichosz 1 year ago

Fantastic experience: Great gym. Friendly staff. Always clean and tidy. Everything you need and more.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi George. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

denis cadman 1 year ago

Fantastic experience: I have given 5* for the Spinning Class with Vu which always hits the spot regardless of ability, but the spinning bikes themselves need a serious service. This has been a problem now for a number of years so it’s not recent!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Denis. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Lisa Wedgwood 1 year ago

Fantastic experience: Absolutely brilliant, Vu is always on top form! Cheers Vu

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Lisa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Stephanie Mack 1 year ago

Fantastic experience: I joined the 5pm Friday strength class and quickly found out it was just me!! Theo was brilliant and still did the session for me :D After struggling to stay motivated this was great for me and I felt like I learned too...thanks so much

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Stephanie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Chris Furness 1 year ago

Negative experience: All great until the app doesn’t work nor your pin, then suddenly the app starts working when you’ve left. Tech nightmare. Shocking when you’re only way to get in is tech based.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Chris, thanks for leaving us this review. We are sorry to see this is 1 star.  We apoligise for any issues you were facing with the app. Please let us kindly remind you, the app is not the only way to enter the gym. All members receive an 8 digit pin when they join which is used at the pin pads on the walls by the doors at all of our gyms. It is up to the members to keep a note of their pin should they need to use the pin pads.  Thanks, PureGym

Lee Croxon 1 year ago

Fantastic experience: Seb was a great motivation as I was the only one in my first class. I will definitely do it again. Thanks Seb!! Ready for a sit down now….

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Lee. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

louise davenport 1 year ago

Fantastic experience: Great spin class with Sebastian tonight .very professional.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Louise. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy the classes and using the gym overall!  Thanks, PureGym

Oladeji Akinboyewa 1 year ago

Fantastic experience: I particularly love cycle classes. They are engaging and spontaneous.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Oladeji. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym

Chattin Waffle 1 year ago

Fantastic experience: Sebastian spinning classes are always spot on and get me sweaty and tired everything a spinning class should

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym

Gareth Burndred 1 year ago

Fantastic experience: Very friendly staff, easy to use equipment in a no pressure atmosphere. The free classes are a huge thing for me, well recommended. Keep up the great work!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi. Gareth Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Evans Patrick 1 year ago

Positive experience: Nice location, 24hrs accessibility

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Patrick. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Lu Panda 1 year ago

Fantastic experience: Enjoyed my LBT class with Theodor. Friendly and kept me motivated.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Lu. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym

Simon Oakden 1 year ago

Fantastic experience: Excellent sweaty class. Good stations, right amount of time per station. Great set up.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Simon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym

Latasha Fitzpatrick 1 year ago

Fantastic experience: Brilliant class with Vu as always. Love the classes! Spin step and bootcamp are always super good with Vu! Thanks x

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Latasha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy the classes and using the gym overall!  Thanks, PureGym

Amanda JAY 1 year ago

Fantastic experience: Great atmosphere. Jades pump never disappoints!! The best class on the timetable.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Amanda. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy the classes and using the gym overall!  Thanks, PureGym

Stokie Afro 1 year ago

Fantastic experience: This the best laid out Pure Gym of any I have used

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Stokie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Binoy Balan 1 year ago

Fantastic experience: Well maintained gym with huge space and plenty of equipment's available.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Binoy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Sky Joe 1 year ago

Positive experience: Not bad for the price ,but need more machine for chest and shoulder and need oiling up and keep on eye on the service when is due .

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Joe. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.  We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.  Thanks, PureGym.

César Miguel 1 year ago

Negative experience: Exactly what you can expect from a commercial gym. Most people don't re-rack, weights everywhere, there's signs to re-rack and warning that it may have consequences but staff doesn't really talk with people to reinforce that so many times you have to unload 200kg to use a barbel and stuff like that. Only reason I'm giving 2 stars it's because it's big gym and it's open 24 hours. It's exactly what you pay for. Edit after response: I understand that during peak times it's hard, the thing is that this never happens. And I doubt that anyone ever got suspended because of this. It's very easy to spot who are the people that do this and speak with them, or just get some staff to spend 1 hour walking in the gym and talking to people, that would also get attention from everyone. Thanks!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Cesar. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.  It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this.  Thanks, PureGym

Mohamed Shahin 2 years ago

Fantastic experience: Nice Gym for my needs. Clean shower and changing room. Everyone working hard on their fitness and minding their business.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Mohamed. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Stacey Houghton 2 years ago

Fantastic experience: Theodore was great and showed me the equipment and did a fab LBT class

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Stacey. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Nicholas Richardson 2 years ago

Fantastic experience: Best Pure gym I’ve been too. Spacious, clean, and for the most part, great equipment. Great space for calisthenics, tidy, clean and well attended too. Solid cardio selection and huge strength training section. Within this price range, very hard to beat. NOTE: Replacing/repairing broken equipment can get caught up in the machine that is big chains, with staff frustrated waiting on replacements.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Nicholas. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Angie Lund 2 years ago

Fantastic experience: Great bodytone class today with Shannon, she always mixes it up each time. Fun and engaging and a proper workout!!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Angie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym

Dawn O'Keefe 2 years ago

Fantastic experience: Great class very sore now

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Dawn. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoyed the class and we hope to see you in another one! Thanks, PureGym

Alison Frain 2 years ago

Fantastic experience: Really enjoy Shannon venables and Matt’s classes! 5 star

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Alison. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Jade Dione 2 years ago

Fantastic experience: Love the classes at pure gym! The staff are great!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Jade. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym

Mallory Furness 2 years ago

Fantastic experience: Really nice friendly gym. Shannon, Jade and Jack are fab, love their classes

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Mallory. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy the classes and using the gym overall!  Thanks, PureGym

Jheryl Hall 2 years ago

Fantastic experience: Mo and jack's classes on a Thursday are a killer. They have helped me lose 6kgs

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Jheryl. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Natalie Poole 2 years ago

Fantastic experience: Mo did the sweat 30 class and I did sweat he really pushed us great workout highly recommended

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Natalie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym

David Beardmore 2 years ago

Fantastic experience: Amazing …. Really enjoy this class…. I was a proper chunk before I started these classes but now I no longer look like I have a rubber ring under my t shirt

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi David. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Evon Maxfield 2 years ago

Fantastic experience: Amazing class - fast paced combining the rights and cardio perfectly!!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Evon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym

Karen Thornton 2 years ago

Fantastic experience: Good gym, highly recommend. Air conditioning, clean. Classes are good. Nicole, Matthew and Mo good instructors.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Karen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym

libby lingard 2 years ago

Positive experience: Would recommend the sweat class with seb, he was very motivating and enthusiastic! The only thing I would say it’s hard to hear sometimes as the music can be quite loud. But other than that great class!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Libby. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy the classes and using the gym overall! Thanks, PureGym

Isabel Williams 2 years ago

Fantastic experience: Sweat class with Seb - he pushes you far but it is worth the results . Good class ☺️

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Isabel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Amarvir Singh-Bal 2 years ago

Fantastic experience: I have been a member of Pure Gym Stoke North for quite some time now, and I cannot help but sing the praises of our fantastic personal trainer, Ant. In fact, I firmly believe that he deserves to be promoted as the gym manager, as he embodies everything that makes this fitness centre a welcoming and inclusive environment. One of the first things that struck me about Ant is how he always takes the time to stop and talk to everyone. Whether you're a regular gym-goer or a newbie just starting your fitness journey, he never fails to make you feel valued and supported. His genuine interest in each individual's progress and well-being truly sets him apart. Moreover, Ant has an incredible talent for creating an all-inclusive atmosphere within the gym. Regardless of your age, fitness level, or background, you can rest assured that you will be welcomed with open arms. I've witnessed him engage with individuals from all walks of life, fostering a sense of community that is often hard to find in other fitness establishments. One particular incident stands out in my mind that exemplifies Ant's dedication to creating a harmonious gym environment. There was an unfortunate confrontation between a fellow member and myself over the use of a machine. Ant, sensing the tension, immediately intervened and diffused the situation with calmness and professionalism. His ability to mediate conflicts and maintain a positive atmosphere is truly commendable. As someone who focuses on Olympic weightlifting, I appreciate Ant's understanding and flexibility. He never raises an issue when I need to use the weights in less conventional areas of the gym, as long as I return them to their proper place. This level of trust and understanding demonstrates his commitment to accommodating the diverse needs and preferences of the gym's members. Overall, I firmly believe that Ant should be promoted to the position of gym manager without delay. His exceptional interpersonal skills, inclusivity, and willingness to go the extra mile make him the ideal candidate for this role. I cannot express how upset I am that he has not been given this opportunity yet. Pure Gym Stoke North would undoubtedly thrive under his leadership. If you're looking for a personal trainer who not only helps you achieve your fitness goals but also creates a supportive and inclusive gym environment, Ant is the person you need. His passion for fitness, dedication to his clients, and outstanding interpersonal skills make him an invaluable asset to Pure Gym Stoke North.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Amarvir. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Laura Glover 2 years ago

Positive experience: I am notna fan of mainstream gyms personally and feel that pure is ok and has the basics of what is needed. Feel it is an amazing choice for beginners. I went for a visit and unfortunately picked a busy time where I struggled to get on the equipment I needed to. There were some people with lack of gym etiquette who don't put the weights back once finished or left the rack full which is rather frustrating. I possibly need to revisit and see what it is like at a quieter time to fully appreciate the facilities.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Laura. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.  We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your rating so we can better understand this?  Thanks, PureGym

Mark Garmino 2 years ago

Fantastic experience: Good place to exercise, for 24/7. Nice app as well.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Mark. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Igor Faco 2 years ago

Fantastic experience: Excellent place! Clean, well built and great to exercise. Definetely recomend.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Igor. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Martin Shackleston 2 years ago

Fantastic experience: Great gym , great people, perfect for people struggling to find the right time with it being 24hrs

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Martin. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.  We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.  It’s great to hear you enjoy using the gym overall!  Thanks, PureGym

Kieran Barry 2 years ago

Fantastic experience: Good gym. Go around 6pm every night can be a little busy at this time

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Kieran. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Tausif A Baber 2 years ago

Positive experience: Its very crowded but clean and has enough equipment. Lockers dont come with padlocks and you have to bring yours.. One can buy padlock from their vending machine which fits. I tried several padlocks which didnt fit in locks so ended up buying one from them

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Tausif. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Sara Chaves 2 years ago

Fantastic experience: Amazing gym, very big and has all the machines and space you need. The showers were also great, unfortunately no soap provided.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Sara. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Sebastian Stern 2 years ago

Fantastic experience: Equipped to the standard level gym . Great location. Planty of space between the training stations. Well managed and maintained. April 2023 update More and more equipment out of use. Covered in dust equipment. Member should provide minimum level of comprehensive skills qualifications to match the numbers on the dumbbells and racks. Not many members will wiped down equipment after use..

Jane Mothershaw 2 years ago

Negative experience: Very open and intimidating for a lone older female, and I am a confident person as well.. there isn’t any private cubicles in the ladies to get changed, so if you prefer privacy you might want to think again, especially given that they have male cleaners/maintenance coming in, yes they shout but if you are in the shower and someone is just in the changing area who shouts yeah it’s fine, it can be quite uncomfortable

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Jane. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.  We apologise for any inconvenience caused. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.  Thanks, PureGym.

David Richardson 2 years ago

Fantastic experience: Great gym in most ways, it's a shame a lot of members think it's OK to sit on equipment not using it, on their phones I feel the staff should try to discourage this behaviour as I know it annoys most members wanting to do an unfragmented workout. So frustrating I often think a home gym is better .

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi David. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Raza Attaie 2 years ago

Fantastic experience: I absolutely love this gym! The facilities are top-notch and the staff is always friendly and helpful. My only complaint is that during peak hours, the gym can get a bit smelly due to the cooling system. However, this is a minor issue and does not detract from the overall excellence of the gym. I highly recommend checking it out!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Raza. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.  We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your rating so we can better understand this?  Thanks, PureGym

Bekki Hughes 2 years ago

Fantastic experience: Great place always seems clean and tidy. Loads of equipment all in great condition haven't been to classes but there's lots available

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Bekki. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Wesley Birks 2 years ago

Positive experience: Very good gym. New equipment. I wish pure gym east was as good. Just to far for me to drive

Samantha Medlock 2 years ago

Negative experience: If I could give zero stars I would. I was manipulated and emotionally abused by a PT at Stoke North this year. Had no support from PureGym as a company and the PT is still working there. I was in a vulnerable position, struggling mentally with depression and was massively taken advantage of. In response to PureGym's reply below, I had already complained and an internal investigation has been carried out. The response was "the appropriate action has been taken". The PT has since been photographed in adverts for the gym which to me shows that nothing I have said has been taken seriously by the gym manager. Disgusting company and no care for their members.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi - Thanks for taking the time to leave this review, we take situations like this very seriously. If you could please contact Member Services to provide more information so this can be properly investigated. Thanks, PureGym

Jon Tromans 2 years ago

Fantastic experience: Fantastic. Well spaced and laid out, great new equipment, really friendly staff, very clean, cracking plate machines and free weights don’t wait for any kit. Keep it up!!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Jon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Russell Alexander 2 years ago

Fantastic experience: Love the place, joined a week ago and always looking forward to the work out. Plenty of facilities and a no attitude place. Thunbs up from me.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Russell! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. It's great to hear you enjoy using the gym overall. In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym

wildimp10 2 years ago

Fantastic experience: Just finished another great work out. Gym staff are so friendly and helpful. Always a good atmosphere in this gym

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Thanks for your great review. Get in touch if you’d like to tell us more about your great experience! PureGym.

Ellie Comber-Davies 2 years ago

Fantastic experience: Always clean, tidy and friendly when I visit. Well-equipped. Update 4.10.2023 Re-visited today after a period away. Still remains clean, tidy and well equipped. Another positive experience

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Ellie, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym and that we can help you reach your fitness goals! Thanks, PureGym

Garrie 2 years ago

Fantastic experience: Lovely gym. Showers are poor not due too the staff it's just the dirty people who use them shaving and not washing it down after or shaving over the mirror and leaving a pile of hair disgusting. Overall gym really good. Machines easy to use and always a staff member on hand.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hey, thank you for the 5* review, we really appreciate it! We'll pass the comments on to the gym to ssee what we can do. PureGym

Adrian Georgiu 2 years ago

Fantastic experience: great atmosphere and lovely water massage ‍♂️

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Adrian. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Vinny Brennan 3 years ago

Positive experience: This is a great gym with a large variety of equipment. However, the users leave papertowels everywhere and don't put the plates back after use, also the dumbell rack is a mess. Despite this, the personal trainers and other staff stand twiddling their thumbs. This is an easy fix but really takes away the relaxation (if that's the word) from this otherwise great gym.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Vinny, thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We are always keen to receive feedback so we can improve our service. I'm very sorry to hear about these issues as we take our standards seriously. It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. Staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this. We appreciate your feedback! Thanks, PureGym

Nana Quophinana 3 years ago

Fantastic experience: Save Place to be. Have more machines and diverse ‍♂️‍♂️

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Nana - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym

MAYBACH MUSIX 3 years ago

Positive experience: Lovely gym I do enjoy it but I do wish there was more thought put into the layout of equipment and the mirror ran all the way down where the free weights are, when it's even a bit busy it is very hard to get a free bench there for have a decent workout, for example there is only one machine for each leg machine so you end up waiting around. It just feels like every free machine is like a race to get to first.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym

Phil Hollins 3 years ago

Positive experience: Great ,my son went with me just to advise me on exercise etc,but i realised he is stronger than me now,can pick up weights twice the weight of his mum,so that was the lesson i learnt that day really.Will be there soon

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Phil, thanks for taking the time to leave this review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear you enjoy using the gym and that you have got a routine back! Thanks, PureGym

Harry Stewart 3 years ago

Fantastic experience: Great gym, plenty of equipment, staff that help when needed, automatic log in & APP

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Harry, Thanks for your great review! If you want to give us more details on your experience with us here at PureGym feel free to pop us a message!

Dawayne 3 years ago

Positive experience: Really enjoyed it plenty of room and good equipment very good standards just the showers where a bit dirty .

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Dawayne. Thanks for taking the time to leave this rating, but I'm sorry to see it's 3 stars. We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym

Clayton Campbell 3 years ago

Negative experience: Although the gym is very good and most Pure gyms are very good, I train at several different locations. The admin side leaves a lot to be desired it's shockingly poor, if not for the convenient locations I would train elsewhere.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Clayton, thanks for the message. We are sorry to see that you have rated the gym 1 star. Please can you drop us a DM so we can have a chat to you about this rating and what we can do to improve our service going forward! Thanks, PureGym.

Simon Hutchison-Luff 3 years ago

Negative experience: November 2011 when I joined Puregym Stoke North and this is currently the worst I've ever seen the gym. This criticism is by any means a reflection on the Management, but at the Puregym group as a whole. The numbers of important broken equipment is growing weekly, and nothing is being repaired. Apparently due to a shortage of spare parts? With JD Fitness opening a new 24 hour gym in Newcastle under Lyme. is this the end for Puregym North? Surely it's better to retain existing members, rather than attemp to regain members once they leave? Even peak times are getting noticably quite! I love this gym, but most of the equipment is getting old and now poorly maintained. Come on Puregym, sort it out!!!! Sincerely Simon

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym

Surfersi 3 years ago

Fantastic experience: Went for the first time the other day seems good no hassles

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Surfersi, thanks for taking the time to leave this review. Great to hear that you enjoy the facilities - welcome to PureGym! ️‍♂️ ️‍♀️ Thanks, PureGym.

Tracy Dean 3 years ago

Fantastic experience: Just what you need on a bank holiday when all other gyms are closed

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Tracey, thanks for your great review. Get in touch if you’d like to tell us more about your great experience! PureGym.

Cameron Owen 3 years ago

Positive experience: Good sized gym and spacious, plenty of machines that means you're not waiting around if for too long

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Cameron, thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym

Mighty Moguls 3 years ago

Negative experience: Other than equipment going missing, machines not working for months, shower rooms flooding and lockers amazingly locking your valuables inside without locks, yeah other than that it’s not too bad, Lol. If it weren’t for the cleaning lady’s breaking in locker skills with her old bent bread knife I think I’d still be waiting for the locksmith Lol. But the most irritating thing has to be clips being removed from pulley machines then you have to spend your valuable time wandering around trying to find the bloody things, really all it takes is a little common sense and just to secure the clips onto the machines so they can’t be removed,how simple is that. I’ve already mentioned this to the staff about the problem but still nothing has changed. The same response you’d probably get after talking to a of plank of wood, really

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi there, thanks for taking the time to leave this rating, but I'm sorry to see it's one star. We are always keen to receive feedback so we can improve our service, we'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym

Sara Dielli 3 years ago

Negative experience: Definitely would not return to this gym! Signed up as they have fitness classes and I really struggle with self confidence, so I thought it would be a great way to ease me into the gym environment. I do not have the confidence to just walk into a gym and start going on the machines this gives me so much anxiety. So I booked 3 classes in a row (1st time being inside this gym). I booked Bootcamp followed by Absolute Abs and then Get Started (introduction to the gym). 2 other people were there before me and as we were waiting a while for an instructor 1 person went to find someone, and the other 1 said if there’s only a few of you then they more often than not cancel the classes altogether (so I thought great the whole reason why I signed up to this gym). So the instructor wasn’t there someone else came to fill in and he made something up for the class which was absolutely fine. After it the 2 other people left and I explained to the filling-in instructor that I’m also booked onto the Abs class and Get Started class and it is my 1st time ever attending this gym. He then used this to his advantage to start up a sales pitch for PT sessions £220 or something a month at a reduced fee he stated. No bother of “oh 1st time, let me show you around the place” or anything like that. Absolute zero customer service / interpersonal skills. Just went on to show me people on his Instagram. I passed on my details reluctantly as I felt pressured and put on the spot (later blocked everything connected to him). And that was it no mention of the Ab class or Get Started Induction to the gym. He went on his phone and went about his day. I left that gym and I cried. It was a massive step to take for me personally to even go to the classes. I honestly would like a refund but I’m almost certain that wouldn’t happen. I’m gonna try Stoke East and if it’s the same there then I will escalate it further.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Sorry to hear about this! It would really help us if you could get in touch directly with Member Services to provide more information (such as date and time or names etc.) so this can be properly investigated. You can reach us at [email protected] where we would be happy to look into this for you. Thanks, PureGym

JUE HANk 3 years ago

Positive experience: Some Machines are very rusty. On the unworking parts. See staff clean each time we in.. not the best Clean. Just a wipe over. Like dusting. The anti bac spray is always running out though. Good sign it's being used. However if it's ran out.. we can't Clean the machines. Too many people aren't cleaning the equipment tho!!

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback and would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym

Stuart Winley 3 years ago

Fantastic experience: Great Gym to work out in, friendly staff and changing rooms are always clean and tidy.

PureGym Stoke On Trent North
PureGym Stoke On Trent North

Hi Stuart. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym! Thanks, PureGym

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