
Information about Welcome Gym Southend
Opening hours
- sunday: 8h-18h
- monday: 6h-22h
- tuesday: 6h-22h
- wednesday: 6h-22h
- thursday: 6h-22h
- friday: 6h-21h
- saturday: 8h-18h
Enjoy no contract gym membership and good quality facilities for the cheapest price with Welcome Gym.
Welcome Gym is the trading name for The Fitness Trust, a Community Benefit Society registered under the Co-operative and Community Benefit Societies Act 2014, registration no. 7401 Head Office Address: The Fitness Trust, c/o Welcome Gym, Amersham Road, Chesham, HP5 1NE
Our comment from FitFit UK about Welcome Gym Southend:
Welcome Gym Southend located in Southend-On-Sea, United Kingdom, is a vibrant fitness hub that offers a friendly and welcoming atmosphere for all its members. With a large variety of equipment and a spacious layout, gym-goers enjoy a comfortable and non-crowded environment, making it easy to achieve their fitness goals.
Highlights:
- Extensive range of classes available throughout the week, including spin, yoga, and personal training
- Well-maintained facilities with a clean environment
- Friendly, knowledgeable staff who are eager to assist and motivate members
- A separate ladies-only section that provides a relaxing space for female members
- Great value for money with affordable membership options and discounts for students
- Accessible location with free parking in the adjoining multi-storey car park
While most users praise the gym's atmosphere and friendly staff, a few concerns have been raised about the limited weekend hours and the need for improvements in shower facilities and water refill stations. Despite these minor issues, Welcome Gym Southend remains a popular choice due to its welcoming environment and excellent variety of services.
Welcome Gym Southend: Opinions
Positive experience: That's the gym I use It is alright You get what you pay for
Fantastic experience: Best gym around open till late ❤️
Fantastic experience: Absolutely love this gym, been coming for over 6 years now. So much equipment and a huge variety of classes. My favourite and most inspiring trainers are Cristina Fragnito and Megan Haggar.
Negative experience: I left this gym ages ago and they consistently contact and harass me over SMS. I’ve requested the messages to stop on a number of occasions and also blocked them several times. However they seem to change their number frequently and text again constantly.
Fantastic experience: Its a gym
Fantastic experience: Fabulous
Positive experience: Low cost gym, so nothing too fancy but has everything you may need and is never too busy. Worth the cost.
Positive experience: Nice space
Fantastic experience: Very good
Thank you :)
Fantastic experience: Love this gym. Fantastic value. Great classes. Great equipment. Excellent facilities. Highly recommended.
Hi Lynne, thank you for the lovely 5* review.
Fantastic experience: I loved everything is si good❤
Thank you! We are pleased you enjoy coming to us :)
Fantastic experience: After a local gym closed that I had been a member at for around 15 years, I was anxious about joining somewhere new. Welcome Gym Southend is now a home from home! The staff, PT’s and instructors are super friendly and knowledgeable but also all the members are just as fab. There’s a really good vibe and demographic to this gym that makes you feel comfortable but also motivated - especially in classes. I’m so happy that I’ve been able to join this fitness community and can’t recommend them enough!
Thank you for the super review Demi! Our whole ethos is to ensure members feel happy and confident in our club and we are pleased you are enjoying it.
Fantastic experience: Banging gym,staff are always friendly no Matter what,very spacious and never really had to wait for a machine.I highly recommend this to anyone especially if your a student like myself as you get a discount.
Thank you so much for such a fantastic review of Southend :)
Fantastic experience: Lovely friendly atmosphere lots of equipment a separate ladies gym which is also well equipped Good value for money!
Thank you for the lovely review :)
Fantastic experience: Friendly staff. Huge gym
Thank you for the lovely 5* review :)
Fantastic experience: Fantastic experience - great choice of classes in the morning, day and evenings. The staff are all friendly. Many cardio machines to choose from and lots of weights so there's no queues. Spotlessly clean and good atmosphere.
Hi Claire, Thank you for the wonderful review & feedback it really does mean a lot.
Positive experience: Spin classes keep being cancelled or removed.
Hi, We have checked our timetable and we haven’t cancelled or removed any classes? We also notice you’ve left a review for another gym brand along the same lines - was this review perhaps meant only for them? If not I would really like to understand further so please get back in touch.
Fantastic experience: Yeah
Thanks Jake!
Fantastic experience: This review is way over due! I moved to Maldon in November, which also meant moving gyms. I was really gutted about having to change gyms, and it was one of the only things I was going to miss in the area. I absolutely LOVE Welcome Gym! It's bright, spacious, has a great selection of equipment for weight training, and plenty of cardio machines. The team are super friendly, and Kirsty even honoured me my last week for free! The PTs and instructors are all also super friendly, especially Lev, who goes out of his way to check in with all of the regulars, and rallied around me a few times to help me push higher weights and hit PBs that I didn't think I was ready to achieve. The gym also has a great community spirit, and is full of people of all ages and walks of life, who also support and encourage each other. It really is a great gym, and I hope to visit again when I'm back in the area for a fun little session.
Wow Jenna! Thank you for leaving us such a wonderful review. We know it can be hard leaving one gym and moving to another and you’ll be missed. Ensuring members feel welcome and comfortable has been our ethos since day one - so we are pleased you felt this. We will be sure to share your wonderful feedback with Kirsty and her team and more importantly we hope you’ll find another gym that you feel as happy at.
Fantastic experience: N-1
Fantastic experience: Great gym. The best in the city. A huge area, many machines and treadmills
Thank you for the great 5* review
Fantastic experience: Love this gym, loads of equipment, great classes and instructors, large clean changing rooms.
Thank you for the super kind words.
Positive experience: All fine!
Thank you for the great review :)
Fantastic experience: I love this gym, it's really chill, there aren't loads of people taking selfies etc and it's not cramped. It's basic, but they've got a good amount of free weights, machines, and cardio options. There are showers, and a womens only section. They also offer personal training and have a physio and masseuse that works out of the gym. You can see how busy it is in advance on the app. It's also really affordable.
Thank you for your lovely comments on our gym Laura - we are pleased you enjoy it.
Fantastic experience: After being at my last gym for over 20 years, i was really nevous about trying somewhere new.... but by the end of my first session at Welcome, i felt liked i been there years! Kirsty and her team at Welcome gym are just so so lovely. The gym has a wide variety of classes 7 days a week and a massive floor full of cardio machines and training equipment. I'm truly happy to be a member x
Jules, wow - what a super review of the team at Southend. We are pleased you are enjoying it :)
Fantastic experience: Very good for me. I enjoyed the class!
Thank you for the super review :)
Fantastic experience: Good gym, reasonably priced and friendly staff
Thank you for the 5* review
Fantastic experience: The best place to workout in Southend, Great equipment, regularly cleaned, there is a wipe down after use rule at the gym but the staff also keep equipment clean, generally a good vibe here to, good mix of young and middle aged gym users, the music is a good mix of high energy music, showers are nice and toasty and the changing rooms are clean. I would say there is everything here you need to achieve your fitness goals. There appears to be private classes taking place throughout the day and I believe dedicated women only sessions too. Not as cheap as the other gyms but certainly worth the extra few quid.
Thank you for the super review!
Fantastic experience: Best gym in the area (and I’ve tried several) Staff are all friendly, welcoming and knowledgable, and the clients are nice too. Gym is ideal for either beginners or hardcore trainers: lots of space; and loads of machines and weights.
Thank you for such a fantastic review Mark :)
Positive experience: Good facilities and helpful staff. Good selection but can be rammed at peak times
Thanks for your feedback Reece! Great to hear you enjoy the club. We'd recommed downloading our app if you don't have it already so you can view usage to avoid the club when it is super busy.
Fantastic experience: Friendly staff. Easy access. Good equipment. Not to busy either.
Thank you for the great review Floyd :)
Fantastic experience: A very good spacious gym with plenty of equipment for all types of workout
Thank you for the 5* review Matthew
Positive experience: Good
Positive experience: Very friendly. Great fun despite it being a workout lol.
Thank you for the great review :)
Fantastic experience: Everybody should join this gym, something for everyone even us oldies really helpful and friendly Staff great selection of classes and equipment. Try it
Thank you for the great review and kind words Sue!
Negative experience: No phone number, difficult communication. Was told during pandemic if kept paying would then get passes to use with family once reopened but never received any. The reception desk knew nothing about this either.
Hi, thank you for getting in touch after our first reply. We have now fully refunded the payments paid due to your daughter going to uni and us not having a club in Liverpool. We hope this remains a satisfactory outcome for you. Thank you
Fantastic experience: Excellent gym, friendly staff, always on hand to advice.
Thank you for the great review Sue! Our aim is to ensure members feel comfortable to talk to staff so I am really pleased to see your comments.
Fantastic experience: Excellent service
Thank you so much for the 5* rating!
Fantastic experience: Have never been to this gym
Thanks for the 5* review - we'd love for you to come in and experience the club to give us a real 5* :)
Fantastic experience: Friendly staff Clean and relaxed atmosphere
Thanks for the 5* rating and comments Pete!
Fantastic experience: Great gym - affordable membership, loads of gym equipment with loads of classes in centre of Southend so easy to get too. Big changing areas with showers and a female only section, which is really welcoming. Everyone friendly and welcoming.
Hi Kate, thank you for the super review of Southend. It is great to read how you are finding the club.
Negative experience: A gym that closes at 6pm on Saturdays and Sundays, is ridiculous. I work every weekend and am unable to train because you can't open later than 6pm! When my month is over I will be going to a gym that allows me to train on weekends after work
Hi James, Sorry to read your review on our opening hours. We have always been upfront about our opening times and since we launched Welcome Gym our ethos has been about community fitness and part of that means having a full team of staff during gym opening hours. This does make us quite unique as many gyms are now 'staffless' which of course does enable longer opening hours, but we also feel it is very important for our staff to get some down time over the weekend and hence our weekend closing time. We are sorry that this is inconvenient for you.
Negative experience: Never needed a gym in my line of work
Fantastic experience: Safe and friendly Zumba and Yoga class this morning.Great Covid19 measures in place.
Thank you the 5* rating Tamara - and that you have noticed how hard we have worked to ensure safe COVID measures. We hope to see you soon now we are reopen.
Fantastic experience: Spacious and well equipped. Good classes
Thanks for the super review Chris! Pleased to read you are enjoying the club.
Fantastic experience: Good gym, friendly helpful staff. Reasonable prices, get their app and you can check how busy they are if you want to avoid the crowds.
Thank you for the super review Paul! We are pleased you are finding the new app handy. It really is a great way for members to be able to see how busy we are so you can enjoy a workout when the gym in quiet.
Positive experience: I am LOVING my new gym attendance at Welcome Gym in Southend on Sea. Mainly because it is COVID AWARE! They have a ‘tap your phone’ touchless entry. They and fellow users are deligently sanitising after and before using the equipment. It is amazingly spacious light and the air feels clean and well ventilated. Social distancing is Maintained through areas and equipment being ‘hazard taped’ off! The locker and toilet are is the same. They also have a women’s work out area, but Welcome loose a star here, as it’s small snot well ventilated, especially if not than 3 ladies are in there. Still checking out the classes .. but otherwise I’d highly recommend it.
Thank you for the super review! We worked really hard to reorganise the gym to ensure members felt safe during their workouts and we are pleased this has been recognised. :)
Negative experience: No hot water for nearly a month and they want to put the prices up.
Hi, sorry to see you have updated your review. We did have issues with our water due to areas outside of our control - but I am pleased to say this has now all been solved and the water is very hot :)
Fantastic experience: They've done a great job since reopening after lockdown. All staff are happy and helpful
Thank you! We are really pleased you’ve spotted our efforts. It’s super important to us that you feel safe in this current pandemic :)
Fantastic experience: Great gym great price helpfull staff
Thanks for the 5* review Chris.
Fantastic experience: Not bad
Thank you for the great review.
Fantastic experience: I’ve never been to a gym before but after deciding to join I couldn’t ask for better, I had a really good intro session with Neil who showed me how everything works he was really patient with me and encouraging, I left the gym on a real natural high, I couldn’t recommend this gym more, plenty of great staff that show a true interest and want to help you, if your considering joining this gym do it now you won’t regret it
Hi Nicola, thank you for taking the time to leave us a review. We know how daunting it can be to take the first step into a gym, so we are really pleased you were welcomed and made to feel comfortable. Ensuring people feel at ease is so important to us, so thank you for the great feedback.
Fantastic experience: Great fitness place
Thank you for the super 5* review :)
Positive experience: Nice and convenient in the centre of Southend and with free parking in the adjoining multi storey car park. Good atmosphere but please change the music videos more frequently.
Hi Peter, thank you for taking the time to leave us a great review! I shall have a look into the music videos for you and see what we can do. Thanks, Kirsty
Positive experience: A big gym with enough cardio machines to ensure that I never have to wait to use anything. Staff are nice people and the personal trainers are not always "in your face" pushing their services. Reason for the 4 stars is that some of the equipment is starting to show its age.
Hi Geoff, thank you for your lovely review. Ensuring members feel welcome is our main priority. Thank you for the feedback on the equipment - we are regularly updating kit, but if you have any specifics if you can email us on [email protected] that would be great. Thanks, Kirsty
Fantastic experience: I find welcome gym great value for money and a very positive atmosphere to train in.
Hi James - thanks for your feedback. It’s exactly what we aim to bring to local communities.
Fantastic experience: Lovely staff, friendly and talkative people, spacious with the right equipment and most importantly requests are answered and reasonable prices. The best gym in the area I say.
Hi Charlie, wow. What a fantastic review. Thank you.
Fantastic experience: I really enjoy using Welcome Gym. The staff are friendly, the classes give me motivation and the ladies gym is a hidden gem! The thought of stepping into a gym made me nervous, but the lady on reception made me feel at ease and after a tour, I joined straight away. I now couldn't go without!
Hi Rosie, thank you for the fantastic review. Our staff are our most important asset so I am pleased to read how welcome you were made to feel. :)
Fantastic experience: Really nice staff
Thank you for the great review. It’s our aim to make everyone feel welcome so it’s great you’ve picked up and mentioned our staff.
Fantastic experience: Love it
Thanks for the 5* review Lenny.
Fantastic experience: Like then gym a lot cannot do without it, staff are very friendly lovely atmosphere, lots of equipment and classes, only wish it was 24hrs, but apart from that lovely gym
Thanks for the great review!
Positive experience: Have never set foot inside the place. But my misses and my 2 younger daughters like going there. Was into body biulding when younger. Untill i brock my left knee cap. Never got back into the gym thing after that. L.m.a.o.
Hi Steven, thank you for leaving us a review - we do spot it is only 3* - do your partner or daughters have any suggestions on what they would like to see so we could improve on this score? Thank you
Fantastic experience: What is the age allowed to attend as i am 14 turning 15 in november
Hi, you need to be 16 to join us. Thank you :)
Positive experience: Decent gym but needs an adjustable decline bench - I'm too tall for it so I'm missing out on a useful bit of equipment.
Hi John, thank you for the great review! We regularly invest in new equipment so we will keep your suggestion in mind. Thank you, Kirsty.
Fantastic experience: Nice place, friendly staff
Thank you for the 5*. review! We are pleased you feel welcome.
Fantastic experience: Decent, nice gym. Relaxed atmosphere and loads of machines to choose from. I came back to this gym after moving home and changing jobs because I can enjoy a varied workout listening to my music in peace. No one disturbs you or stands waiting for you to finish.
Hi Steve, thank you for leaving us a great review of Welcome Gym Southend.
Positive experience: Gr8 gym apart from the fact there's nowhere to refill your water bottle when your working out, I would have given it 4 stars but because of the above reason, staff are gd and friendly
Hi Darroll, thank you for taking the time to leave us a review! Fingers crossed we can now push your review to 4* as we have a water fountain for refills :) Thank you. Kirsty
Fantastic experience: I felt nervous the first time I walked in but a few weeks down the line I'm very happy .. The gym itself is spacious and well equipped including a small women's only section. I've tried a few classes including women's only fitness led by Denise who is great. I've been led in training by Niko who I can highly recommend ~ friendly, really encouraging, pushing me to keep going and so much knowledge; he really put me at ease ☺️ All the staff I've met are great. The only downside, if I have to pick one, there is no provision for refilling your water bottle ~ although there is a machine selling drinks. Overall I highly recommend
Hi Penny, thank you for taking the time to leave us a review. Ensuring our members are put at ease is the main aim of our club, so we are pleased you felt that! I shall pass your wonderful comments back to the club.
Fantastic experience: Great for a work out
Thanks for the great review!
Positive experience: A bit rough and ready, but a pretty good place to go. Pro's: + It's a big place with plenty of equipment, I've never had to wait to use a machine + Reception staff and trainers are all friendly + Lots of classes every day and if the room is free you can go in and use the space all to yourself Con's - There are no water fountains. If you want to drink bring your own or buy from the vending machine at reception - Showers need an update. It's a bit tired and grotty in there - It can get messy. I've wandered around a few times looking for the right handle I want to use and I very rarely see anyone on the floor keeping things tidy For it's price it's a good gym, but it does need a little A2D to make it decent
Hi Oliver, thank you for the review of our club. We take cleanliness and hygiene very seriously so I shall look into your comments on the showers and untidiness and get this sorted. Thank you.
Fantastic experience: I used this gym and it's amazing place too train very clean and friendly
Thanks for the great review!
Fantastic experience: Love this place- huge variety of machines and very friendly staff. The only thing that concerns me is that they don't have a wifi network, but as everything else is alright, I cannot complain :)
Updated reply: Thanks for the super feedback! We now have Wi-Fi available for members at Southend. :)
Fantastic experience: The best gym in the area.
Thanks for the great review Jeff!
Fantastic experience: Has everything you need
Negative experience: This gym could be a lot better. I am glad I opted for the pay per month option as in the long run it will save me money. The men's showers are appalling, dirty and don't properly, no matter which one i went in. Also they are only set at a single temperature which is useless if you want a cold one after a run. No place you put your gel apart from the floor and the showers just don't work well. The locker space is good with plenty of lockers to use as long as you bring your own lock, the combination type is best as having a key on you in the gym a d shower is a pain One or two of the staff are ok and willing to help while the others tend to sit downstairs and chat to the receptionists unless a PT client arrives or a nice looking woman comes in to distract them and then they get up. The gym space itself is excellent and we'll spaced out and has good air con to enable ventilation. The equipment itself is a bit dated as it is the same stuff I was using in 2005 and some of the kit does not function to full ability. Modern equipment has a lot more functionality, interactive screens, phone charger point, internet logon and training session mapping. There is also no water filling stations in the gym and hence people leave their bottles all over the place when they have finished. I have not seen a member of staff clean down any of the equipment yet which is worrying as most gyms I have been they walk around in the spare time to clean equipment and ensure hygiene is maintained, maybe this could be done instead of chatting up the other staff or gym members. It is not worth tying yourself into at £16:99 from the off as you may want to take the £19:99 option on a rolling basis to see how you find it. I have now cancelled my membership as indeed a good shower, well maintained equipment and a bit more focus and encouragement from the paid staff. Time to look elsewhere.
Hi Andi, thank you for leaving us a review. I am sorry to read of your findings and your comments will be passed onto the club for a full review. We are sorry that you decided to leave us. Thank you.
Positive experience: They are really welcoming and there are loads of classes available. Its worth the money.
Fantastic experience: Love this gym- everyone is super friendly and so welcoming. It is fantastic value for money and offers free parking for members. The class timetable is varied and rivals that of much more expensive gyms- dancercise, step and zumba are particularly great classes! There is also a fully equipped spin studio and huge changing rooms with showers. The actual gym floor is enormous with plenty of equipment and there is also a ladies only gym which is small but well equipped. It is a cheap gym so there are no frills, for example there are no water coolers or scales however for £20 a month these are things I can live without. The staff on the front desk and trainers are absolutely outstanding and couldn't make you feel more welcome whilst also putting you through your paces... Highly recommend!
Positive experience: Fair deals for students. They have most of the required equipment. Can be a bit crowded in the afternoon. The staff is friendly and eager to help. You should check the special programs that they have. I was doing spinning and I totally recommend it.
Positive experience: Good gym
Positive experience: Good gym to go to
Negative experience: Everything will be okay if staff would fully explained to me about 16.99 contract. But now is too late
Fantastic experience: i have been using this gym for a couple of months and i think it is the best gym i have ever used. plenty of equiptment so never havr to wait to use anything. nice helpful staff and great membership prices and the womens only gym is fantastic. if you go to the women sonly gym early its compleatley empty as well. only 2 things i think could be changed or improved. the womens gym is great but a bit small there are only two tredmills and two cross trainers. a few more would be helpful as if they are all being used you may have to wait 40 minuits until others have finished but its not a serious problem as the gym is full of them it's just if you would rather stay in the womens only part that there is a problem. the other thing is most gyms are £5 to just use the gym for the day a one off if you are not a member. but fitness for less is £8 i know this is to encourage taking out membership but for anyone who dose not live in the area and comes down to use the gym a couple of days a week or when in southend it is a little costly for a day pass. i cant take out membership at the moment but i love the gym i do find it hard to fork out £8 a time for a day pass. but other than these two minor issues i love this gym and will always use it the only gym with a womens only area and i feel so comfortable there specially when using weights as i tend to get stared at and judged by the blokes. love fitness for less :) my number 1 gym
Positive experience: Budget gym.. It's ok. Have the annoying habit of turning the AC off on hot days, and normally end up having no fans on at all when I go in for a run near the end of the day. Also they still haven't fixed the speakers over the running machine area, so if you don't like running with headphones in, get used to running to the sound of running machines whilst lip reading the videos with the faint sounds of what's playing from the other part of the gym. Staff seem friendly though.
Fantastic experience: Nice and clean with a lot of shops. Easy to park unless it's a Sunday as parking then is free!!
Fantastic experience: spacious woman only bit ... nice staff good price
Fantastic experience: Wszystko fajnie polecam.
Fantastic experience: Everything is good about this gym!
Fantastic experience: It was a little while back, but I had a very good year here, at one point I was doing 5 classes a week, 2 x boxercise, Johny excelent instructor, plus 1 x yoga, pilates and karate, it worked out about 69p per class , I definately became fitter faster stronger as a result, big gym floor too.
Positive experience: Great spacious gym nice staff could be open longer at weekends
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