OneGym

Fantastic experience: I've been using onegym bishop Auckland for two months now and I love it. You don't have to wait to use equipment even at peak times as there is so many pieces of equipment. The staff are polite and the place is absolutely spotless. No judgment, good atmosphere and I would recommend 100%

Fantastic experience: Really nice gym, plenty of equipment and the music is quite good so it's not the end of the world when you forget your headphones.

Positive experience: Good gym with great equipment, but with inadequate IT infrastructure. The app is next to useless lacking features from competitors such as being able to view how many people are in the gym. The points feature is completely useless and screams it is a half baked rushed implantation. Don’t get me started on the glaring security issues they have storing user passwords in plain text. The app overall seems very cheap and amateur which is unfortunate as it doesn’t reflect the quality of the gym overall but ultimately has a negative impact of customer experience. As well as enacting a nonsensical 12 hour lock on the code after signing into a gym, although you can ask a member of staff to allow you re-entry this means if you workout at 4pm and want to come back past 8 again you would be unable to….I understand this is to prevent abuse however a similar 2 hour limit for example would serve this purpose and be much less annoying.

Positive experience: Good gym, well equipped. Can be very busy but that’s to be expected and it’s big you don’t notice as much. I’d definitely recommend getting an introduction if you’re a newbie as their machines are quite complex but good once you learn how to use everything. One thing that lets it down massively in my opinion the awful flawed member app, I felt like working out twice today and I can only come back 12 hours after ? :-( Now I can’t go back to do a workout… I understand this system is in place to deter people passing it to friends or something but 12 hours? Ridiculous :-(

Negative experience: Shameless cancellation policy. Cash grabbing scum.

Fantastic experience: Just started going. Enjoying the place. Good atmosphere. Staff friendly and helpful.

Positive experience: Really good gym, loads of quality equipment personally big fan of panatta so really enjoyed training here, cybex equipment as well, good lighting and really modern

Positive experience: Gym itself is well equipped but freezing cold changing rooms and lukewarm showers mean I will be looking to join another gym.

Fantastic experience: Trained here since the gym opened, parking good, gym equipment very good, staff very helpful,has I am always leaving strap/ wraps, training tops, etc, but and staff will always look for them, also made quite a few friends, pay a visit

Positive experience: Nice gym good prices

Fantastic experience: Never been before but its fantastic, allot more machines, weights, benches than my previous gym. Really friendly staff aswell.

Fantastic experience: Great local gym

Fantastic experience: Awesome gym! The Bishop Auckland gym is my main gym, but I have trained at all the OneGym sites when at work on my lunch breaks, they are all clean, well equipped with awesome staff and facilities. I would definitely recommend OneGym to anyone of any ability no matter where they are on their fitness journey.

Fantastic experience: Great facilities and staff.

Fantastic experience: I love visiting OneGym in Bishop Auckland. I only really use the treadmill because i love to run, but a recurring hanstring problem means the treadmill is more forgiving than running on a hard, outdoor surface. The staff are super-friendly and the place is always spotless. I use the showers everytime, and they are also always clean and tidy. There is always a relaxed atmosphere in the gym too, with good music and, mostly, polite and curteous fellow gym-users. Even though my use of the extended gym equipment is very limited, I've only heard positive feedback from other people. This is my happy-place. Keep it up guys!

Negative experience: Staff very condescending, disgusting attitude and generally unfriendly, not a great atmosphere at all in here. Alot better gyms in the area. Avoid.

Fantastic experience: Excellent refurbishment + extensions to the gym. On Monday, I walked into a brand new gym with an extended area that focuses on leg workouts, new machinery upstairs for HIT cardiovascular + caveman training equipment (upstairs redone and brilliant studio area). On my first day in the newly renovated and extended gym, I felt lost.... Because I didn't know if I was in the same gym as I was in the week before, it's the best upgrade I've seen to a gym and it's puts it pretty much the top gym in Durham. New boxercise equipment in the studio, bikes for spinning. If you went before the renovation and extensions a week ago, you definitely need to sign up this week. I'm on my third session in the gym that was done up over the weekend and it's definitely worth the money now ! (: It looks twice as big!

Negative experience: A disgrace I have multiple disabilities which can flare up in moments. One of which did and I was coming up to a monthly payment. I sent an email saying that I'd like to cancel the membership for the following month as I have a disability preventing me from using the gym. I was told the money would still be taken and if I cancel the payment they would send debt collectors round. I am disabled for Christ's sake...what is wrong with you guys! I would have rejoined 2/3 weeks later when my disability calmed down, instead I have been threatened.

Positive experience: It's a canny gym but gets way to full for my likeing can't realy get on the machines you whant to use to many just members sit on them on ther phones but should hopefully change when it' opens up bigger can't wait so i can actually get some good sessions in

Fantastic experience: Nice place great staff

Fantastic experience: Great equipment, great place.

Fantastic experience: Fantastic gym. The staff are some of the friendliest I’ve ever seen, and are often available to help. The music in the gym is fine, but can be a little repetitive, and sometimes consist of ‘pound shop’ style remixes. The ‘let’s get down to business’ song is played a bit too often. The busiest times are between 4:30-6pm in my experience, but still isn’t much of a problem. It’s often quiet enough to hear yourself, and equipment is always available outside of these times I find. This place is incredibly clean and looked after. I love the aircon in the summer, and it’s looks great inside. The demographic seems fine, with only one cringeworthy gym poser every so often. The toilets and changing rooms are literally spotless and smell great - I have never been to a gym so clean! The only downsides I can think of are the under-sensitivity of the hand blow dryer. - It’s pathetically tedious to use… and there is no recycling bin despite how many plastic bottles are used. Fantastic Friendly Staff!!

Positive experience: The website is not working can't join can still register at the gym in person ?.

Fantastic experience: Very clean and tidy Gym.

Positive experience: Good gym friendly staff plenty equipment always enjoy going apart from awful R&B soundtrack that seems to constantly be playing

Fantastic experience: Love this gym, staff are fab. Session tonight was even better with the sounds of the 80's playlist courtesy of Jayden - good call! Let's hear this more often, literally had me dancing between reps! Many thanks

Positive experience: Decent little gym. A few chains now to choose from which is in the membership. Nice circuit area. Bishop one is small but from the others I have been too they are bigger.

Fantastic experience: Nice and clean, pleasant atmosphere, lots of variety of machines and weights.

Fantastic experience: top gym, all the equipment you need

Fantastic experience: Nice and friendly staff, clean environment and on top of the health and safety for coronavirus. Great gym, great prices.

Fantastic experience: Can't fault it everyone wiping machines after using them everything nice and clean

Negative experience: Beware their 12 month contract is not a 12 month contract. It is a 12 payment contract so if covid strikes and you want to cancel after 12 months they wont let you as they want their 12 payments!

Fantastic experience: Excellent, spacious and fully equipped (with absolutely everything imaginable)

Positive experience: Good value for money gym. Can get full of kids getting in the way instead of training though

Positive experience: Good place to go not bad on prices

Negative experience: Absolutely hell on earth in here,not a place for me.

Negative experience: Be warned! They advertise ‘no contract’ and easy cancellation but charge you another month if you don’t cancel within 10 days of the direct debit being due. Also, they charge £15 administration fee if you cancel the direct debit, despite not being in a contract with them. Disappointing.

Fantastic experience: Very good, very friendly

Fantastic experience: Good well equipped gym friendly staff and you can work out with confidence

Positive experience: Great work out

Positive experience: Nice friendly keep fit gmy with good tunes

Fantastic experience: Friendly staff and people of all shapes and sizes

Positive experience: Excellent facilities, friendly and knowledgable staff. However I find it almost impossible to book for a class, always on the waiting list. Another gripe I have is people constantly checking their phones while using equipment, I understand that you have to rest in between sets but many just take the mickey.

Fantastic experience: Really friendly gym - I like how you can pay for a day pass (unfortunately I'm tied into a contract with a DCC gym which is shut on bank holidays and shuts early on weekends!) - I will be coming here whenever I fancy a change of scenery/workout :)

Fantastic experience: 2nd home

Positive experience: Decent gym

Fantastic experience: Great value gym for all abilities and friendly staff

Fantastic experience: Always rate this five stars as its my local gym

Fantastic experience: Friendly and helpful staff, a really good selection of free weights and machines

Fantastic experience: Clean and tidy . Staff great so helpful. Highly recommended

Fantastic experience: Great place to work out fun and people and staff are extremely nice and friendly

Positive experience: Good gym. Can get busy on a night.

Fantastic experience: Best gym in the north east in my opinion!!

Fantastic experience: Second home

Fantastic experience: Excellent facilities, versatile, clean and safe weights, machines, and other equipment.

Fantastic experience: Really good experience

Negative experience: Many machines broken and staff were very rude and didn't seem to have time for me when asking questions about membership.

Fantastic experience: Well equipped

Fantastic experience: OneGym offers classes and a wide range of equipment, the classes are very diverse and are colour coded for what type of class they are (such as cardio, strength, etc). It's great value for money and the staff are always friendly.

Fantastic experience: Friendly staff. Good price and all round awesome gym!

Positive experience: Good value gym with good facilities

Fantastic experience: The gym has been incredibly well maintained during the pandemic, always clean and cleaning supplies always available to keep yourself safe. Cant fault staff or equipment.

Fantastic experience: Well worth the money