
The Gym Group Birmingham Hagley Road

Information about The Gym Group Birmingham Hagley Road
Opening hours
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Our comment from FitFit UK about The Gym Group Birmingham Hagley Road:
The Gym Group Birmingham Hagley Road offers a fantastic fitness experience with its inclusive environment and friendly staff. Members have expressed their satisfaction with the excellent facilities, stating that the gym is well-equipped, clean, and organized. With a variety of machines and classes, including popular spin sessions led by talented instructors like Lukas, there's something for everyone.
Highlights of the gym include:
- Modern and well-maintained equipment
- Friendly and approachable staff always willing to help
- A wide range of classes catering to different fitness levels
- Positive atmosphere that encourages members to stay motivated
While the gym has received numerous positive reviews, a few members have noted areas for improvement, such as maintenance of showers and the need for additional flat benches during peak times. Additionally, parking issues have been mentioned due to shared facilities with a nearby cinema. However, the overall response highlights that the benefits and supportive community of The Gym Group far outweigh these concerns.
In summary, this gym is an excellent choice for anyone looking to start or continue their fitness journey, with exceptional staff and a welcoming atmosphere. Highly recommended!
Services, Machines and Guided Classes
The Gym Group Birmingham Hagley Road: Opinions
Fantastic experience: Very inclusive, great staff! All around v happy and I’m not a gym person.
Fantastic experience: A very well equipped gym with a friendly atmosphere- good value for money! The staff are also very friendly & always willing to help!
Negative experience: Joined the gym on black friday offers then told me payment didn't go through requested me to pay full price
Hi, hope you are well. Sorry to hear this. Please send us an email in to [email protected] so we can assist. Thanks
Positive experience: Good spin class with Lucas
Fantastic experience: Lukas is the best. And his class are amazing.
Fantastic experience: Amazing Gym with Excellent Facilities I recently joined Gym group and I'm extremely satisfied with my experience so far. The equipment is modern and well-maintained, and the space is always clean and organized. The staff is very professional, friendly, and always ready to help. The group classes, especially the yoga and HIIT sessions, are well-structured and motivating. I appreciate the flexible timings and the inclusive environment that makes everyone feel welcome. I highly recommend this gym to anyone looking for a great fitness experience!
Fantastic experience: Very good gym always having a good time here. Also a big variety of equipment
Fantastic experience: Very safe and friendly environment Would recommend joining
Fantastic experience: Lucus is the best persnol trainer
Fantastic experience: Lukas is an amazing PT and always very helpful.
Fantastic experience: Lucas amazing staff member and very helpful
Fantastic experience: Lukas does the best 5:30pm Tuesday spin class! Recommended.
Fantastic experience: Lucus spin is the greatest class Eva thanks
Fantastic experience: Clean gym, friendly staff with good equipment. Lukas’ spin classes are always enjoyable & a good workout.
Fantastic experience: Love spin classes they're amazing
Fantastic experience: Home gym, always came here and wouldn't go anywhere else. Clean, friendly and has everything I need!
Fantastic experience: Very well equipped, and helpful friendly staff.
Positive experience: Good gym, nice staff good place to train
Fantastic experience: Just perfect - no words needed
Fantastic experience: The best approach of the staff!
Fantastic experience: Fab gym fab staff - my favourite place !
Fantastic experience: Lukas is the best coach ever!!! I am enjoying his classes so much! He always trying to help me! He always motivate me to push my limits and stay consistent!
Fantastic experience: Amazing staff very friendly
Positive experience: Great gym with a lot of choice of equipment and classes
Fantastic experience: Excellent equipment, friendly trainers, especially recommended lukas
Fantastic experience: Brilliant gym equipment is the best gym group has
Positive experience: It would be useful to also add the off peak hours on the app. 4pm to 8pm.
Positive experience: Love working out here even though i use other Gym Group gyms. Like the fact that there are 3 floors friendly staff and plenty of duplicate equipment so that you dont have to always wait your turn even at fairly busy times.
Fantastic experience: Helpful staff and friendly. The atmosphere is wellcoming. Enough equipment to use. Luke ,Lucas and Patricia are friendly staffs
Hi there! Thank you for your review. Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible. Thank you again for your review. We will use this to further improve the experience in our gyms.
Positive experience: I’ve been frequenting this gym for a while now, and while I appreciate the overall facilities, there are a few issues that need addressing. Firstly, the men’s showers are in need of repair. The sealant in the corners of each shower looks hastily applied, and one of the showers has been out of service for over a month. These maintenance issues detract from the overall experience and need prompt attention. Additionally, the gym could benefit from an increased number of flat benches with barbells. They’re almost always occupied during peak times, which can be frustrating. Similarly, the lack of a sufficient number of fly machines and manual T-bar rows is noticeable. Adding these would significantly improve the workout experience, especially during busy hours. Overall, with some upgrades to the equipment and better maintenance of the showers, this gym could become a top-notch facility.
Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We're sorry to hear that we missed the mark with regards to this and we will do everything possible to ensure that your experience is improved in the future, with any outstanding issues bring resolved wherever necessary. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get at The Gym Group Birmingham Hagley Road.
Positive experience: Love how everyone minds their business, staff is so helpful and friendly and pretty much has everything for your workouts. Definitely recommend
Thanks so much for your feedback, Adam Kapezi. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Positive experience: Gym is nice and spacious, plenty of equipment, clean and with good amenities. But not a huge amount of logic behind where the equipment is (muscle groups not grouped together, cardio mixed in with weights at random etc) and im glad I'm within walking distance as parking, even during off peak times, is a nightmare as it shares parking with the cinema next door.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Equipment selection is unreal, well maintained and clean
Positive experience: Good sized gym over 3 floors. Lots of machines and a big free weight area. There is a room for classes too. Toilets/showers are clean. My subscription gives me 4 friend gift passes per month which is nice. However, it has 2 main issues; - There always seems to be leaks on the bottom floor from the pipes in the ceiling - Car parking can be a bit of a nightmare as the car park is shared with the cinema next door
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Birmingham Hagley Road is made aware of your thoughts.
Fantastic experience: Great gym, good price and great machines
Positive experience: Been a member for 2 years, absolutely love Michelle’s classes, they are always popular and keep so many people coming back! Small group training is a brilliant new thing for the Hagley Road, so overall 4 stars! Would be 5 stars if Michelle had more classes, different styles of classes and more at the weekend and at better times!
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Love going along to the Hagley Road, branch. Staff and all the PT’s are 1st class.
Fantastic experience: Amazing instructors and classes. They all really help push you to achieve your objectives.
Positive experience: Good gym i always enjoy my time
Hi there, thank you for your feedback.
Fantastic experience: Awesome staff members and an overall positive vibe to the gym
Fantastic experience: I feel welcomed and everyone is friendly. The equipment is in great condition.
Negative experience: Used to be full of gym equipment, seems like theyve taken half of it out. Car park is a nightmare, too many idiots from the gym driving around it way to fast. One almost crashed into me. Gym needs to take some action as their carpark is right next to cinema car park where families often go.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for your feedback regarding the car park. We will pass this on to the parking operator who owns and manages the car park have this looked in to and take action where needed. We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Positive experience: The gym is fine other than the cleaner, I understand its his job to clean but why does he have to get in people's personal space, I'd rather him tell me to move so he can clean but no just vaccums right by my feet.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Birmingham Hagley Road is made aware of your thoughts.
Positive experience: Been using the gym group hagley road on and off for many years, gutted they got rid of the steam and sauna rooms as that was my initial main reason for joining this gym. However as a general gym it's very good, very clean, love the different classes that's on every week.
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Good gym with lots of choice of weights and machines, parking can be bit of challenge certain times.
Fantastic experience: Brilliant gym Staff approachable Good equipment
Fantastic experience: Great gym, been having PT sessions from Gibbs and seems some great progress and excellent results so far, gym facilities are top class
Fantastic experience: Great gym would highly recommend plenty of equipment and friendly environment
Fantastic experience: The spin classes are great..just wish there were more!! Staff are really friendly and knowledgeable.
Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Fantastic experience: Absolutely love this class fantastic burner always look forward to my next class
Fantastic experience: Absolutely brilliant trainer. Motivation and sweaty
Fantastic experience: Excellent and motivating Emma is amazing Full marks for enjoyment and work out class
Fantastic experience: I'm very happy to.have joined this gym after a long pause from workout. Classes are great in the evening, they fit my schedule and needs, staff is frendly and easy to talk to. Great place to get fit !
Fantastic experience: Love this place, v friendly staff, always willing to help. Great variety of classes that cater for everyone
Fantastic experience: Very good Gym with amazing staff! Since I've joined it few months ago, I was nicely surprised and pleased how clean it is, modern and have all classes which I was looking for. Staff members it's just something exceptional in this gym, very welcoming and friendly. Big shout out to the Gym manager Luke, whom you can easily approach and get some help/advice as well as New staff member Lukas who's classes just must have if you want to stay energetic with perfect selection of music together with great workout. Lukas is great personal trainer who is willing to support and help with your body transformation. I've been to top super expensive Gyms in Harborne and Edgbaston area but this one is a real gem in Hagley road, Birmingham. Thank you to all staff and well done! Definitely recommend it
Fantastic experience: I really like the gym layout as each section is well thought out. The staff keep the gym organised and it's always tidy and clean. Staff are also friendly and approachable, as are members, which all round creates a good atmosphere. There's a good range of classes too
Fantastic experience: High energy with instructor lukas! Good selection of classes.
Fantastic experience: Lukas classes are great and he's a fab trainer!
Fantastic experience: Enjoy the gym a lot. Lots of equipment to use and lots of space.
Fantastic experience: I use what we like. I recommend this gym. It is organised, clean your equipment and bathroom. in addition to having full support from the team. I carry out my physical activities safely and happily.
Fantastic experience: Great spacious gym with friendly staff who are happy to help with queries.
Fantastic experience: This gym is amazing! Great staff to speak to and atmosphere, Anthony the Assistant manager is always about and happy to help
Fantastic experience: Love it here. Great supportive gym. Always clean, loads of equipment.
Fantastic experience: Great class, Anthony is a brilliant instructor
Fantastic experience: Great gym and can tell manager Anthony Pursall works really hard to keep it top notch! He is a Credit to the gym
Fantastic experience: Recently joined and doing 3 classes a week. The trainers really try to encourage you to keep pushing on and get the best out of your workout but don't make you feel embarrassed or awkward.
Fantastic experience: Fab gym, great equipment and staff. Welcoming community
Fantastic experience: Always clean and tidy. Staff are very friendly and always helpful
Fantastic experience: Great gym, great staff - Anthony and Will
Fantastic experience: Amazing gym and friendly staff
Fantastic experience: Amazing place, clean and well organised had a brilliant workout. Shout out to the Manager Anthony for a great customer service when needed a help.
Fantastic experience: The gym is really good, been here for about 7 years. Will keep coming the instructors are really good and helpful
Fantastic experience: Nice and clean gym at all times, lots of space and plenty equipment!
Fantastic experience: Staff are amazing, any help needed they are always there to help
Fantastic experience: the gym is very clean and the staff are very helpful especially anthony pursall.
Fantastic experience: Friendly staff, great service and really clean.
Fantastic experience: Huge gym, great choice of equipment, cannot be beaten for the money
Fantastic experience: Best gym around ant helps out a lot, would definitely recommend to someone that is looking to start
Fantastic experience: Great gym, good equipment
Fantastic experience: Absolutely amazing place, very supportive people
Fantastic experience: Great gym, occasionally the carpark has cool cars too
Fantastic experience: Great gym, friendly staff, great equipment
Fantastic experience: Great helpful staff, Lukas been helpful with my cardio work. Definitely 5 star!!
Fantastic experience: I've been to a couple of gyms. This is one of the better ones
Fantastic experience: Best gym ever In the whole history of gyms.
Fantastic experience: Great gym, usually quite busy but it has tons of equipment.
Fantastic experience: Good Gym. Accessible and cheap in comparison to other gyms.
Fantastic experience: Fabulous gym with great personal trainers
Fantastic experience: Good equipment d classes, particularly spin with Michelle and circuits with Lukasz
Fantastic experience: Great location, super handy for me as open 24/7, friendly people on the whole.
Fantastic experience: Excellent gym friendly and helpful staff
Fantastic experience: One of the best gyms I’ve ever been too kasme I’ve never seen better.
Fantastic experience: Excellent gym, great facilities and friendly staff.
Fantastic experience: Wonderful place, lots of good people. Great equipment. Staff are always happy to help. Clean and tidy dressing rooms. Can’t ask more for the price.
Fantastic experience: Started the gym 12months ago and now lost nearly 3 stone… the instructors are really nice and encouraging and the gym is really clean and tidy. The classes are wicked but most of all the other gym goers are really good and encourage you to do better!! Couldn’t be more happier with this place and thoroughly recommend to new gym goers
Fantastic experience: Great gym, great staff, nice and clean, great group sessions/classes. Totally recommend.
Fantastic experience: Started this gym about 3 weeks ago now, definitely feeling so much better for it and absolutely loving my yoga with chilala and my legs bums and tums with Michelle! Getting fitter week by week!
Fantastic experience: I've been going to this gym for 8 years. I absolutely love it. 3 levels, all the cardio and weight equipment you will ever need at a great price. Open 24 hours as well.
Positive experience: Really like this gym but have had to downgrade rating. Parking is becoming a real issue. The gym will be at just 50% capacity but with no car park spaces. Would like to know if there are any plans to improve this?
Hi there, thank you for your feedback.
Fantastic experience: Good atmosphere but some machines missing Life Fitness Insignia Series bicep curl and wrist forearm curl machine
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