Fitness First

Negative experience: Have membership at another FF, app suggested I could use the gym and went all the way there for them to say I wasn’t able to

Negative experience: Gym equipment is nice and staff are friendly. However, there is very rarely any water pressure in the showers, it kind of just dribbles out and then will stop completely after 30seconds. Due to this lack of water pressure, the vast majority of the time there is no water in the water fountains, so make sure you load up at home and ration it carefully whilst you’re in this gym

Fantastic experience: Had a great experience using the facilities at Fitness First, Patrick and Hash were exceptional with showing me around the gym and very helpful with any questions I had.

Fantastic experience: I had a complimentary session given by Fitness First. The trainer name is Hannah from the Baker Street branch . she is very good in her training techniques. She has the ability to give you results in a short time . Thank you Fitness First and Hannah

Negative experience: If you want to experience dirty sales tactics, go to Fitness First!!!

Negative experience: I’ve been a member at Fitness First Baker Street for a while now, and while the facilities are decent, my recent experience has left me extremely disappointed. I was told that if I referred a friend, I would receive a discount on my membership. I referred a friend, and they signed up but, I never received the discount I was promised. It’s frustrating to feel like I’ve been misled, and this lack of transparency makes me question whether I want to continue using their services. If they can’t honor their commitments to members, it really puts the integrity of the gym into question. I expected better.

Negative experience: Extremely disappointed with Fitness First. I joined using my friend's referral code, which was supposed to give her a free month for referring me, but she never received it. I signed up for a month with a rolling contract that I had to cancel manually. However, when I tried to cancel, the app wouldn't let me do so until 7 days after joining. Once I was finally able to, there was an unexpected cancellation fee that was never mentioned! The manager failed to explain any of these terms clearly. When I expressed my dissatisfaction, he casually admitted to not mentioning these terms, as if that was acceptable. It really feels like they're trying to trap you with hidden fees and false promises. I wouldn’t recommend this gym to anyone!

Fantastic experience: Samaaira was incredibly friendly and welcoming. Vinny’s Hyrox class was 10 out of 10. Patrick does an amazing job of making us feel welcome and comfortable and he has an amazing energy. Keep up the good work! (:

Fantastic experience: Really friendly team and great facilities. Look for Tom if you need help, he’s extremely nice. He is Recommend

Fantastic experience: Great service as always from the Staff - big shout out to Chris

Fantastic experience: Very thankful to Sonny who provided high levels of customer service and made my first time at the club very special. Smooth and easy sign up process.

Fantastic experience: I have been a client of Fitness First in Baker Street for 17 years. The environment is very spacious and friendly. The classes are very engaging . A special thank you to my personal trainer Dalkeith for his commitment and professionalism ! Barbara x

Fantastic experience: nice gym and staff especially patrick. beyond helpful and always has time to explain and make sure your taken care of .

Fantastic experience: Really cool studio! Nice atmosphere. Special thanks to Sonny and Patrick who showed me around. Keep up guys, you’re amazing!

Fantastic experience: Very happy with my experience at the gym so far, I see Dalkeith for personal training and he’s amazing, he is super informative and I’m seeing great results. ☺️

Negative experience: They close at 8pm every Sunday but they turn off the sauna at 5pm. Horrible service. Complaints never go through.

Fantastic experience: I love it Location machines staff all got the five starts

Negative experience: Average gym at best. Really poor customer service. My wife had surgery and couldn’t go the gym for six months. She asked to freeze her membership and has had no response for 5months despite regular chasing. The PTs are pushing salespeople often making you feel uncomfortable. The only positives is the convenient location and friendly reception staff. EDIT POST REPLY: Thank you for your reply on here. I would be grateful if you responded to my wife and she’s been chasing via the email you shared below for several months now and has had no response. What’s the best way for you to reply to customers?

Positive experience: Great welcoming team Jeet and Amina on front desk are very hospitable.. gym has a very wide Variety

Fantastic experience: Hannah C (who works Thursdays) in reception was just brilliant - she was so helpful and nice and made the whole visit a real joy - please thank her!

Fantastic experience: Awesome customer service by Matt, my first time at this gym and he went out of his way to make me feel welcome. Great job.

Negative experience: Overall, it has been a very unpleasant experience since I decided to join Fitness First. Their customer service is lacking in all aspects, and responsiveness is an absolute joke from top management to the branches. The continuous interruption of the services for poor maintenance and long periods of repairing completely affects your routines. Be ware of your finances, they take no mercy and will take you countless days and month to get a resolution from them. Overcharged over the months despite the initial agreement and it seems like there is no way out, not even by cancelling your membership. I will suggest to avoid at all costs. Whether baker Street or Jersey, no matter the tier, the service is poor at all levels.

Negative experience: Relatively good gym, not enough space for weights section especially during peak hours. Customer service is shambolic, one takes ages and to they aren't congruen. I wanted to cancel my membership as I was moving. I was told that it would cost £250 and then upon cancelling it went to £450. I went to email them and they said the cancellation fee is subject to change based on factors. Another commercial gym charging a premium and not delivering at all. I would look elsewhere tbh (I've been a PT for 4 years so have experienced plenty of gyms and this one was the worst)

Fantastic experience: Very nice gym! Great machines, very clean and nice personell

Positive experience: If you’re looking for a place with a sauna and steam room, look elsewhere. Despite the sauna being a few months old and the steam room having undergone “improvements” this month, both routinely malfunction. Class instructors are great. Spin bikes are low quality.

Fantastic experience: Good location with good equipment....Most importantly, the gym is very, very clean.

Negative experience: Very rude attitude from Chris Oluwole in front of everyone, he doesn’t know how to speak!!! You pay a lot of money and you get accused for taking 2 towels! Very bad behaviour from him

Negative experience: I've just joined this gym for lunchtime swims and resistance machine circuits. Oh boy is the bro culture alive and well. Guys hogging machines. Guys putting towels, phones, whatever to reserve OTHER Machines. Christ people - I'm already sick of begging to bust out 10-20 quick reps and move on. It is allowed to share!! I'm stuck with the membership due to fantastic location vs my office, but I already wish I'd had another option

Fantastic experience: Amazing gym staff are extremely helpful, I lost my headphones one time and Chris kindly kept them for me and returned them

Negative experience: 1 star because is very easy to join but they make it very difficult when you are trying to cancel your membership, after you have completed 12 months contract, apparently there’s still a cancellation fee even though T&C’s mentions 30 days notice only required. There’s no one you can speak directly regarding your membership, the gym will suggest, we need to speak to head office and this can take 10 days, the membership manager at the gym has no idea when it comes to membership matters. it is a very long winded process. I do not recommend this place. I have contacted the membership team on 29th March and this problem is still outgoing. If I get a response, I just get half an answer and not the full picture. I will no rejoin or choose to join fitness first in the future and I do not recommend it for this reason.

Fantastic experience: My fav class is Boxercise on Mondays with Coach Kamal. It is not only a rigorous workout but it's helped me with coordination, confidence and dealing with stress. I've seen so many women empowered by Kamal's training and the men too. If you're anywhere central, this is the perfect way to beat (up) the Monday blues! This is the gym that I keep returning to. It's clean, equipped with the latest technology and workout machines, and let's not forget the fantastic staff. Warm up on the gym floor and cool down in the delightful pool, followed by a stint in the steam room or sauna. Check it out!

Fantastic experience: Great experience at fitness first Baker Street, Patrick was especially helpful and very welcoming

Fantastic experience: I’ve been training with Dalkeith for a month now and I already see major changes to my body and strength hitting new PB’s and trying out different forms of training. He’s the best!!!

Fantastic experience: Great gym - unique combination of wellness (sauna, steam room and pool), classes and gym floor. Good equipment, very clean facilities and friendly staff! I would like to highlight Dalkeith, with whom I had a personal training session. He is very knowledgeable, friendly and caring. He did well to take into consideration my specific requirements and needs and he built routines that were energetic, varied and enjoyable. I found the coaching very helpful and encouraging and willing certainly book more sessions with him.

Negative experience: Gym and pool are ok, big improvement over Tottenham Court Road. However team failed to upgrade my membership despite making the request 3 times and completing the paperwork. No follow up, chasing the 4th time with the central team they blamed an internal issue and offered to resolve it but would now be £50 a month extra at my own cost - despite them being able to see how much I chased them to switch. Customer service is awful

Fantastic experience: I would love to leave in here a really positive comment for Hannah who was in the reception the last week. I was feeling super dizzy and had to open one of the bars meanwhile I was paying when she offered some water and sit down , I said “I was okey” but she even tho brought it over for me and checked on me many times. Great gesture , and felt someone really looked after me when I needed it. THANK YOU Hannah

Fantastic experience: Modern gym, well equipped with great facilities. I was offered a complimentary PT session when first joining, I had my first session with Dalkeith. Was a great session, would highly recommend Dalkeith and will definitely be training with him again!

Fantastic experience: This is the best gym I have tried in London :) The equipment is in good condition. It's usually busy after 4 pm, like any other gym, but in my experience, it hasn't felt crowded to the point it's uncomfortable. The dressing rooms are always clean, showers and makeup areas are on point. The towel service is a great add and so far I have never had an issue with it. I have also gone to a few yoga classes and they have been amazing for me (It would be great to know what level of yoga the classes are in the app btw). There are many other classes all day long that can be booked using the app (which is good too!) Last but not least, I had a personal training session with Dalkeith and he was awesome. He is very supportive and so encouraging. I will look up to him in the future to have more PT sessions!

Fantastic experience: Great gym. We visited from Durrants Hotel and were shown around and welcomed by one of the Personal trainers, Arrina. Sauna and steam room were great and full range of equipment and weights area.

Fantastic experience: Dalkieth was a sensational PT and words can’t describe the journey we’ve been on. From being a newbie that knew nothing about the fundamentals of the gym and how it operates. He nurtured me and guided me to feel extremely confident in my ability. We’ve developed a strict but not too intense programme tuning my workouts around mass and building. When we then proceed cutting Dalkieth is attentive with his details. And even though it’s online it feels like we’re there in person. I’d highly recommend him if you want a serious approach or someone to ease you in.

Fantastic experience: Amazing gym, friendly stuff and the pool is huge. One of fhe best fitness first. Highly recommended!

Fantastic experience: Fitness First Gym at Baker Street is wonderful. It is spacious and well-equipped. Recently there has been a refurbishment of the Sauna room. All the staff are friendly and helpful. In particular, Dalkeith is our favourite personal trainer, who is very sincere, knowledgeable and keen to produce original tailor-made training sessions for each of the clients to satisfy the needs. We highly recommend Dalkeith for your PT.

Fantastic experience: Dalkeith at Fitness First in Baker Street is an absolute gem of a personal trainer. His dedication, attentiveness, and patience, paired with a firm but encouraging approach, make every session a transformative experience. Thanks to his guidance, I've not only gained physical strength but also the confidence to tackle any workout with enthusiasm. His exceptional skills and unwavering discipline are truly embedded in his training style, resulting in remarkable progress and a newfound love for the gym. I wholeheartedly recommend Dalkeith to anyone seeking a personal trainer who not only delivers results but also makes the journey enjoyable and empowering. With Dalkeith by your side, achieving your fitness goals becomes not just a possibility, but a thrilling adventure. Yours sincerely, Nasteha

Fantastic experience: Dalkeith is a great PT! He has been brilliant in working with my specific needs and truly understands what is necessary to help me meet my goals. He is super supportive, very knowledgeable, and quick to respond to any questions throughout the week. Highly recommend!

Fantastic experience: Have had a few sessions with PT Dalkeith, he took time to understand my fitness goals and pushed me during the sessions. Very nice gym with good facilities and very rigorous PT's.

Fantastic experience: best gym in london by far—especially this branch. Has any facilities you may be looking for in a gym. Phil, Nigel and Filip are exceptional staff but everyone is super nice. Definitely recommend making this your gym in London.

Negative experience: What reviews below will tell you about this fitness club. - Poor facilities. - Rude and obnoxious staff. - Poor club management - Dirty sales tactics - the one salesman mentioned below a few times below can’t interact with customers properly, I wasn’t sure if he was a bit dumb or was just being purposely obnoxious for no reason. Wouldn’t recommend this gym or fitness first clubs at all to be honest, they have an odd approach to customer service and from what I can tell a bizarre company culture and it’s definitely not customer first if anything it seems money first with a touch of brokie vibes, I don’t know what the economics are for running gyms in London but they make it seem like it’s not good. Even though this is a premium club be aware it’s only on the surface, things don’t get fixed quickly (which I still can’t figure out if is to save money or because they just don’t give a toss - when I asked when a water fountain may be fixed I was told the one maintenance man they move around the country to fix things at FF clubs was too busy fixing things at other clubs, if I was in the mood for a daft story about nothing I would read the daily mail, I just asked when it may be fixed), I think the last time the gym got a deep clean was when it opened, some of the staff are nice, others you will get the feeling are ready to follow you out on the door on the way home for a good old London shanking, the place is grubby although cleaners seem good but too much to clean up, quite a few machines are missing, the pool area is a serious incident waiting to happen and I just can’t believe that area is within building code, if it is wow , the sauna regularly can’t hold temperature, I mean if I wanted to sit in a semi-hot room I’d just turn the heater up at home. Needs to be min 80 deg to take into account people in and out. And finally if you have an issue with the staff or the gym, good luck. Even if they are in the wrong they will 100% still want your money. I got the impression there is no control of staff to protect the image of the club and brand and they can do as they please. I mean customer service is often bad in the UK and expecting the cheerful attitude with a smile of which accustomed to may be a bit much, but a basic level of respect is still required of which I noted on a few occasions of note for myself you will not receive at this club. Oh well I’m going to check out a few other FF clubs to see if any better until my contract ends and will be sure to leave appropriate reviews Update: Attended Tottenham court as couldn’t attend baker street. Apart from usual shortcomings I can say baker street is mis-managed. Tottenham court staff are much better and facilities maintained and repairs quick. Update: They finally cancelled my membership albeit after contract expiry in Aug due to my review which they don’t like and a blunt email response when questioned me. Suits me as was in process of deciding what gym to sign up to next. My primary issue involved expletive from staff member (which I must note did not engage with staff member in any capacity before/after or at anytime or any other staff and members at all really as I just do my workout). If I got an apology and cancellation as requested (as didn’t think wise to attend the facility if escalation may occur) I wouldn’t have given a review. Received neither and they told me I should go to another club at my time and expense (travelled further and also paid for higher monthly fee till end of contract than other FF clubs in locality). I can’t understand logic and they can’t either as asked. Seems terrible customer engagement to me. I don’t leave reviews unless really bad as is difference between being lacklustre and just downright nasty. They never reached out to resolve as stated below, they just didn’t expect and maybe didn’t know can update reviews weekly and is annoying them . An eye for an eye.

Fantastic experience: Shay is a great member of the fitness first team, more than helpful & kind, made my workout experience even better!

Negative experience: I’m a membership of Baker Street fitness first club for 1 year already and the last update of 07/03/2024 it’s in this club they install a new steam room, more cheap, means that the steam room it’s not the same as before it’s worse. The sauna it’s also not that hot as before and the pool it’s also cooler than before… after this I don’t see reasonable pay 109£ per moth. Last detail, the towel service it’s worse too and the clean towels are smelly. Unfortunately this will be my last moth here…

Fantastic experience: Called Baker Street branch to freeze my account for a couple of months. Spoke to Chris (Account Manager). Was so helpful as it wasn't even the branch I usually go to! Quick and polite and wanted to help. Thanks so much! :-)

Fantastic experience: Best part of the gym is the staff! Love the pool and the sauna as well. Also location is great close to many cafes and restaurants

Negative experience: £150 per month (monthly rolling) for a congested Fitness First with not enough equipment during peak hours and open for limited hours only. Visited to have a look and understand prices. It's too much given its Fitness First. The squat racks are very limited, only one Chest Fly and Rear Delts machine, limited linear space, unnecessary space carved out for swimming pool to fit in somehow. A minimal The Gym group or PureGym for ~£30 per month can put this gym to shame! For this exorbitant price, one would join a luxury gym with better classes and facilities in my opinion. Not for me!

Fantastic experience: The gym is great but Patrick at the front desk was great, extremely helpful and knowledgeable and made my experience great

Negative experience: A very dirty gym with cold showers. Very loud music with dirty equipment and no customer service when you want to complain. Highly recommend not to go!!!

Negative experience: The most dirtiest gym I've been to and has no customer service is poor quality of equipment. I highly do not recommend it!

Positive experience: Great facilities and lovely PT's. Watch the sneaky cancellation charge on the direct debit membership - they will charge you for the value of days accrued within that month to cancel.

Fantastic experience: Great gym with very clean and modern facilities. Front of house team member Patrick & Omar & Shay have been super helpful.

Fantastic experience: Chris the manager is amazing man and always looking out for the clients of fitness first Marcus is a wonderful person and always willing to help out in anyway The gym is clean and full of wonderful people. The management has done a wonderful job!

Fantastic experience: I highly recommend this gym, the service is amazing, the atmosphere is positive, equipment is clean and there are several facilities for use so that you can achieve your goals. Big up Chris the membership manager!!

Fantastic experience: My first experience coming to fitness first in baker street, and i definitely was not disappointed, the staff are extremely welcoming - Shay was very helpful and made me feel at home! The gym itself is very nice , equipment is great and it’s kept very clean and tidy. Very great atmosphere too! Definitely recommend.

Fantastic experience: gym is great, equipment is fantastic, customer service from chris the membership manager was top and the environment is extremely friendly!

Fantastic experience: Amazing gym. Amazing customer service. Pool fab. Membership manager Chris so helpful

Fantastic experience: My fav gym and second home! Great service from the entire team at FF and a special shoutout to Chris.

Fantastic experience: Best Gym in London,, Shay at the reception was very professional and Fabio amazing personal trainer. Thanks for the experience .

Fantastic experience: best gym on Baker Street, very clean and all the staff very friendly. I recommend

Fantastic experience: The best gym in town by far. Nicest staff you will find. Shout out to Shay, Marcus and Reuben. Highly recommend this gym

Fantastic experience: Love the gym. The staff is so helpful and friendly. They are really there for you. The gym is lovely. Shay and Patrick are amazing

Fantastic experience: Top tier gym. Chris, Reuben, Marcus, Farhan, Dan and Dalkeef are all class. Super helpful and friendly. Highly recommend

Fantastic experience: Fitness First Baker Street is a great gym that I use every time I visit London. Top class facilities and friendly staff. I recommend Dalkeith as a PT, he’s super relaxed with a lot of knowledge and exercises in his arsenal!

Fantastic experience: The Fitness First Baker st is well equipped, spacious, clean and located in a very convenient place. The staff are very friendly and supportive. I have regular personal training sessions with Dalkeith and the quality of his training menus is excellent. I highly recommend Dalkeith for PT if you are keen to improve your physique. There are also many regular keen training guys and girls who are friendly and the overall environment is so pleasant.

Negative experience: Was working out the other day. I went to the changing area to prepare for the sauna steam room. This was 9:20pm. At 9:30 I went to the steam room as the sauna was not working. As I was walking in the male cleaner came and opened the steam room door. He started informing everyone that the area is closing when it normally closes at 9:45. He made the entire area cold and wasn’t listening to anyone’s Conner’s. There were 9 people in the area who were super annoyed. He then went away and came back, again telling everyone to leave the area. He also turned of the lights and steam. This is supposed to be a premium gym and one of the best in its chain. The service here is very poor, the staff seem unhappy here and just want to leave for the day. It’s definitely not worth the price. They also always tuen off the lights in the area at 9:45 so when walking out, you can so easily trip and fall, a huge health and safe issue that needs to be addressed.

Fantastic experience: Fitness first is amazing. Especially Farhan. He is very polite and friendly and if you are looking for a PT I'd definitely recommend Farhan.

Fantastic experience: My trainer Faruk is absolutely amazing. He is the perfect combination of a focused and balanced trainer who pushes you hard but in the most gentle way. He listens to your goals and helps you achieve them in the best possible way. He doesn't expect you to change your lifestyle in unrealistic ways. It’s a pleasure training with him!

Fantastic experience: A well equipped gym, with a motivating atmosphere. More importantly the Gym team are fabulous- I have to give a special mention to Shay who is always professional, supportive and ever so welcoming!

Fantastic experience: II have been here for almost 13 years and I feel this is my second home. My family , my friends. This gym has a good variety of classes especially the Pilates with Micheal; for me it’s the perfect class : I personally admire it the most.

Fantastic experience: Shoutout to whoever was in charge of cleaning the men’s showers today (05/01/24 @ 10:30am)! The gentleman took serious pride in his work and everything was sparkling clean - I’ve never seen it that clean and fresh before. I was so impressed that I had to write this review. FF is a great gym but the cleanliness of its toilets / showers is usually satisfactory as opposed to stellar. Today was stellar ! Thank you team <3

Negative experience: I am so unhappy and I recommend anyone looking for a gym to look at other options as you will end up unhappy, especially with the terrible customer service they had as I have sent quite a few emails explaining my situation and they just don't care and they say they cannot do nothing and that I cannot cancel. Is this for real? Below I explain all the reasons why I am so disappointed: 1-The hot water has not been working on the showers at the club that is nearest to where I live and which is Cottons Centre at London Bridge and the one I frequent the most for being closer. This is the main but not only reason that makes me want to cancel the membership I have with them as it has been more than 2 months!!!!!! at Fitness First Cottons Centre club (London Bridge) and still nothing has been done about it and this is just unbelievable. Staff won't tell you how long it will take to get fixed and I just feel like being ripped off because I am paying money and I have the feeling that nothing works well and even the hairdryers many times won't work. 2-The gyms are always very cold, no matter where you go inside of the gym including the changing rooms is always super cold. I have mentioned this to the staff and they said that they will increase the temperature but nothing seems to change and it is not pleasant to exercise in those conditions with your muscles cold and especially in this very cold city. 3-Music is super loud, I understand that most of the people get motivated by rhythmic music to work but the level at which you have the music at your clubs is quite unpleasant. 4-The sauna and especially the steam room is always super hot, which makes it impossible to remain there inside and as soon as you go in you just want to get out. As well, I have shared this with the staff but nothing is ever done. 5-Many times I would come to the clubs wanting to use the steam room and it is out of service and it always takes at least a week and many times two to get fixed with staff not being too concerned about it. 6-The clubs are super crowded and they just keep signing up people which again doesn't make it really pleasant to stay or even to go to the gym and if anyone is dissatisfied they won't even allow them to leave like they are doing with me!!!! which feels like a terrible customer service experience and a completely rip off!!!

Fantastic experience: Great gym and excellent location. We were served by Russell as we needed support for a charity cause recently. Staff super helpful and knowledgeable. Thank you for all. Adam.

Fantastic experience: I've been with this specific Baker Street gym for over 6 months . 1- It's always clean, 2 - The personal trainers are friendly and approachable at all times and 3 - The towel service has been perfect and reliable every time. I'd also like to thank Chris - the membership manager for being helpful and going the extra mile ! Would recommend to all my friends.

Fantastic experience: Great gym with an amazing equipment, great staff but the only issue sauna is always under maintenance get is fixed guys .

Negative experience: I have been trying to cancel my membership for the last month, and despite clarifying with them in person about it, many emails, trying to ring and no one picking up, I’m still getting sent automated emails hassling me about payment. Customer service doesn’t seem to exist, please can someone check the emails and cancel my membership already! Despite this it was a good gym and friendly staff - I will change my review to 5 stars once this issue is sorted!

Fantastic experience: I have just started at the gym and signed up for PT sessions with Ruben. I’ve been having sessions for the past 2 months and already seen results I didn’t see with my PT before. I like that he makes sure to incorporate exercises that I like and not only his own. Would highly recommend him.

Fantastic experience: The visit has been great. I’d consider signing up for this gym. Especially the sauna is so great, which is a big selling point.

Fantastic experience: I recently signed up to the gym and Shay was one of the first people I met. She's incredibly knowledgeable and always ready to help with a smile. Whether you need guidance on proper form or advice on reaching your fitness goals, she's got you covered. Her positive energy is contagious and her willingness to assist is unmatched. Definitely one of the best people I've ever come across !

Fantastic experience: Everything about the gym is good except that it gets crowded between 5-8 pm. Availing smaller head towels would be nice The gym need to have some policies for the members printed and placed on the walls around the gym for the following: Members need to put the equipment back in place for others to use them (especially dumbbells). Members should not hold 2 or sometimes 3 machines for their routine while others are waiting. Putting used towels in the designated bins. Everything else is great , the staff the location, the variety of machines and studios, the available Beverages and nutrition snacks.

Fantastic experience: Went for a day pass on a business travel. A bit pricey for a day pass, but I got my fix. I only used the free weight rack with bumper plates. Technogym adjustable rack and portable benches nearby for benching or other sitting exercises in the rack. They also have a weekly plan if you are staying longer. Nice swimming pool and remember a padlock for the locker. If you forget they will probably sell or lend you one.

Fantastic experience: Best gym in central London. All types of equipment are available. Staff are very helpful and especially Farhan.

Fantastic experience: Well equipped gym, good location. Very helpful stuff especially Matt was very kind and helpful. I highly recommend !

Fantastic experience: I very much enjoy coming here and do quite often. The facilities are of a great size. The sauna and steam room is always enjoyable post-workout. The staff are very helpful and welcoming and I can’t wait to try out the classes they do (Trax). The atmosphere is also ok. Highly recommended!

Fantastic experience: Great staff Shay looked after me while I was in the gym she was very polite and knew her way around the gym and advised me on a lot things to do with health . I recommend you come to the Baker Street branch.

Negative experience: Its is a club with a bunch of self esteemed Personal Trainers and a terrible manager and LIAR called Russel that supports another LIAR called Adam (PT) If you are an athlete and train hard and talk to no one and only do your thing in this gym you will somehow be falsely attacked and accused of doing something you did not do just to get your membership terminated. BUNCH OF LIARS BE CAREFUL. Ah there is another PT russian girl called Lisa! She doesn’t like fit women and she will be aggressive and trow bag of towels on you in the change room. Don’t recommend this environment at all. England for you

Fantastic experience: The gym is great but i honestly come here for my trainer Omar Great facilities but even better trainer

Fantastic experience: Great place to work out. Staff is very caring and take care of any issue you need help with. The team at the gym are very polite and helpful. Excellent facility, top equipment and great environment. The trainers are Passionate, Highly Supportive, Committed & Professional. The management are very Involved and Positive. Overall, a very enriching Experience.

Fantastic experience: The best gym around here. Farhan and Patrick have been amazing and helpful all along. facilities are well maintained and equipped

Fantastic experience: Best gym in the area for the price range. Farhan has been especially helpful not just with admin stuff but advice about workouts

Fantastic experience: Best gym in London for sure best equipment. very friendly and helpful staff especially Farhan.

Fantastic experience: Fitness First on Baker Street is an impeccable gym and I would recommend it to anyone. Especially, Farhan was very kind and helpful. He showed me around the gym and took a lot of time to answer all my questions. Great guy!

Fantastic experience: This is a fantastic gym!! Excellent personal training. VERY friendly team who make everyone actually want to go train. All the trainers are super nice and take an interest in you no matter what fitness level you’re at. By far Best facility around and great gym location . Go there and they will make you look 10 years younger !!!!.

Fantastic experience: Fitness First on Baker Street is a fantastic gym and all the staff and personal trainers are amazing, and super helpful—they offer great tips that help us reach our goals. A big shout out to Omar who is awesome!

Fantastic experience: the gym is amazing the staff are great All best but specially Omari Taylor he is legend bro he help me alot in my transformation off course best gym and staff Respect PT jEer , PT mossabb Always respect for them great gym great atmosphere