The Gym Group Norwich City

Fantastic experience: Amazing

Fantastic experience: Love the classes, excellent instructors that always pushing to put maximum effort for better results shout out to Cloe wasey, Imogen overy, scott Leavold Davey, Phil Chaplin, Chris Hagg , Craig Woolrich we appreciate all your efforts.

Fantastic experience: Clos weights for women's class rocks and she is incredible! She has built my confidence in the gym and I now lift in the freezer weights area which I wouldn't dare go in before! And it's fun! She makes it so :)

Fantastic experience: I’ve been to a few Monday classes, and just wanted to give a special thanks to Craig. I love the energy of his classes and it’s something I really look forward to after work now. I’m starting to feel much fitter and noticing the difference - which is great. Thanks Craig!

Fantastic experience: I have been training on and off at the Gym for about 3 years. The facilities and people are both great! PT sessions with Craig Woolrich are also excellent. He always pushes me and my wife to the right point: more than we would if going on our own, enough to make me joke about feeling tortured, but never too much. Really excellent!

Fantastic experience: Great gym with well maintained equipment and friendly staff. Had a really excellent experience with Craig, one of the PT’s, who is kind and encouraging (and helped me enormously in reaching my fitness and weight loss goals)!

Fantastic experience: The Gym Norwich City is such a convenient and affordable gym that has everything you need. The staff is friendly and helpful, and the gym is always clean. The different gym classes are great, especially the evening and weekend classes. I want to give a shoutout to Craig who runs the Monday evening classes for always being so welcoming and making sure I'm pushing myself to my limit every single time. You can tell he really cares about every single person in the class.

Fantastic experience: Great class on a Monday with Craig, he always keeps me motivated and never makes me feel inferior when I struggle with some of the exercises. 10 out of 10 the gym’s best instructor!

Fantastic experience: Great gym, well equipped with lovely staff. Craig is a brilliant PT!

Fantastic experience: I have been going to the gym for the last 4 years. I love the diversity at the gym. It has good facilities, equipments, is super clean, and spacious. It is also economical which is great! The staff is friendly and warm. Me and partner have been working with Craig Woolrich (our PT) for a while now - he is patient and understanding of our abilities and is a great coach! I feel stronger already

Fantastic experience: Great Gym with lots of equipment. My PT Craig is really knowledgable and attentive to my training progress so would highly recommend!

Fantastic experience: The Gym Group Gym, Norwich City, is a great place to train. There are two floors of excellent equipment, it's clean, very well run, friendly and sociable. There are free classes for all abilities. My goals have changed in the years I've been using the gym, but there's always the equipment and help there to help me achieve them. The staff in particular are knowledgeable, helpful and friendly. The members are very diverse but all pleasant and training to their own goals; ages range from 16 to 80+, all nationalities and types, sizes and shapes, gym novices to the seriously fit. It's a convenient location in the centre of Norwich, and the inital trek up the stairs to the entrance is a great workout warm-up. It's contract free, reasonably priced and open 24 hours a day, seven days a week, a great investment in one's health and mobility.

Fantastic experience: Nice, clean gym with quality equipment. The PT on shift Scott showed me around and answered all of my questions.

Fantastic experience: Great gym with good facilities, Scott's classes in particular are always highly enjoyable!

Fantastic experience: Great gym at affordable membership tiers. I've been going here for several months and I've found the equipment very suitable. The place is always clean, the staff are friendly and so are the members. Members generally mind their own business but will be happy to offer help when asked. Overall a good experience long term and has been suitable for all my needs as I have progressed.

Fantastic experience: I have been going to the gym for nearly over 6 years now & honestly cannot praise it enough. For someone who had never been before & full of anxiety it honestly has helped shape who I am today. The facilities are great, so much equipment to use for whatever your workout requires. It is always clean & tidy I never feel uncomfortable using the equipment or changing room facilities. The staff are very friendly & always approachable if you need help for anything. If you wanted Personal training I recommend Alex who I know from others have nothing but praise for his time & work with them. Really do recommend to anyone wanting to start the gym to train here it’s opening hours are beneficial to any shift pattern. It’s in the city centre so any living location is close for anyone on their journey to a session. Once again I can’t praise the gym enough for all their hard work & helping someone like myself on their fitness journey!

Fantastic experience: Legendary gym. Have made massive amount of progress. Almost at 100kg bench in this gym. Unlike Pure gym it ain’t packed all the time. Occasionally it’s packed such as January or around 5pm but other than that all hours are kinda empty. Nice Staff.

Fantastic experience: This is the first time I've regularly used a general fitness gym and I have been delighted at how genuinely friendly, enthusiastic and committed all of the trainers are, as well as with the overall down to earth and welcoming atmosphere of the gym. So far I've had classes with Conor, Craig, Alex, Chris, Chloe and Imogen and they've all been really excellent! Looking forward to my next session and moving forward with my fitness goals! Dan

Fantastic experience: Lots of good equipment, personal trainer Alex was very helpful with trouble entering gym

Fantastic experience: Spacious gym and good value for money. Lots of equipment and well-maintained. Been going here about 6 years. Recently started a 10 week programme with one of the PTs based there, Alex, with Buckforce Fitness. Really knowledgeable guy and am making good progress so far!

Fantastic experience: Nice little gym gym with a nice little vibe. Always tidy and everything is where you would expect it. And dumbells up to 50kg. Plenty of knowledgeable staff who are easy to approach and will always listen to you. Especially Mr Alex Buck! But sure to hit him up to work towards your summer goals!

Fantastic experience: I have been a member of this gym for many years now and it is still the best gym for me. It is always so clean and tidy, there is lots of equipment and the staff are really friendly and helpful. PT Alex is very knowledgable and happy to answer any fitness questions you may have.

Fantastic experience: Just a really good gym tbf

Fantastic experience: Group classes are great, adapted to various levels of physical fitness, so that everyone can benefit from them. I recommend classes with Craig, positive atmosphere, individual approach, testing the limits of your physical condition

Fantastic experience: If you're looking for a transformative fitness experience, look no further than this place. The atmosphere is pleasant, full of positivity and determination. The facility boasts good equipment, spotlessly clean spaces and a diverse range of classes to suit many fitness preferences. But what really sets this place apart is the personalized attention and knowledge provided by each of the personal trainers. If you are looking for a personal trainer, I recommend Craig. From our initial consultation, he took the time to understand my goals, limitations and preferences, then developed a customized exercise plan that took me to new levels while keeping me safe and motivated.

Fantastic experience: Great gym , great atmosphere Great people , manger Danny there very helpful and knowledgeable On all aspects..

Fantastic experience: Wonderful gym have been coming here since 2018, staff are amazing and so friendly. Been training with cloe for over 3 years and I've never felt healthier! Good variety of classes and equipment.

Fantastic experience: Been coming for years. PTs are really friendly and always make an egfort to make you feel welcome..definetely recommend

Fantastic experience: Danny was so helpful and friendly

Fantastic experience: I’ve been coming to this gym for years made some great friends and a great atmosphere and Alex has helped me loads in the years I’ve been coming to the gym and is a great personal trainer!

Fantastic experience: I been to this gym for about 6 months and I must say, it exceeded my expectations. The facility is impeccably clean, which is always a huge plus for me. The staff are incredibly friendly and welcoming, specifically Chris and Danny , which made me feel comfortable right away. Overall, it’s a great place to work out and I highly recommend it to anyone looking for a positive gym experience.

Fantastic experience: The place is pretty dope! Friendly staff, good equipment and a lot of interesting classes. Thanks to Craig, Alex, Imogen and the rest of the staff for always being really friendly and helping me progress over the last decade!!

Fantastic experience: Good experience, the gym offers all types of machines and training, I personally love the classes because offer a lot of different exercises. Connor and Scott are excellent trainers and their classes are super for all!

Fantastic experience: Great gym, great staff.

Fantastic experience: Excellent variety of equipment and classes. Friendly atmosphere and non intimidating work out areas. I regularly attend classes with Cloe, Connor, Alex and Scott. I appreciate their knowledge, encouragement and enthusiasm to make the classes fun but challenging for everyone's ability. With a recent injury, Cloe went above and beyond to ensure I could still participate in her classes by making specific modifications for me. It has made the recovery time 100x better since I could still focus on my fitness, just in a different way. :)!!!

Fantastic experience: Popped in to try the gym, so pleased I did, great reception from staff, so helpful and knowledgeable. Happy to go back anytime, highly recommend

Fantastic experience: best gym in Norfolk

Fantastic experience: Danny , I wanted to take a moment to express my gratitude for your dedication and guidance in helping me achieve my membership in your branch. Your personality is amazing

Positive experience: Good place to train. Conor also is a top guy

Fantastic experience: Great gym for a great price, Conor is a lovely chap who's always helpful.

Fantastic experience: Every PT at the gym is very knowledgeable Craig Connor and Alex always happy to help with any queries I have. Highly recommend!!

Fantastic experience: Have the joy of meeting the manager Danny at the gym today and just wanted to leave a review to say how great he was with answering all my questions and he was really approachable and put me at ease from the moment I met him, thank you and will definitely be coming to you in the future.

Fantastic experience: Started taking classes at the gym to help build my confidence and technique, the strength classes held by Imogen are fun, engaging and her encouraging approach really makes sure you’ve put in all you can muster.

Fantastic experience: The gym offers a great workout environment with quality equipment. Special appreciation to Danny Innocent for his efforts in keeping the gym inviting. His commitment contributes positively to the gym experience.

Fantastic experience: I really enjoy going to the gym. I started going with my boyfriend and met some lovely new people and met my best friend. So the gym is brilliant for working out and meeting new people.

Positive experience: One of the better gyms in norwich

Fantastic experience: I love this gym!!! It's so friendly, supportive and inclusive. I honestly feel so at home here. The staff are always on hand to offer encouragement and advice. I can't recommend it enough ❤️

Fantastic experience: I am 22 years old and for about a year now I've been training with Craig. Initially, I just wanted a little help to correct my posture and to strengthen my legs but over time, I realised that his help is much more than that. Besides the fact that my posture is better, I have more confidence in myself, I feel stronger and more energetic. Craig has helped me understand that I can surpass my limits. He is very attentive to doing the exercises correctly and very supportive. the sessions with him are never boring. I'm happy to see the results of training with Craig.

Fantastic experience: Great gym, lovely trainers and staff. Special shout out to Phil and the Functional Conditioning Classes! Excellent!

Fantastic experience: Been at this gym for years and wouldn't go anywhere else in Norwich. Friendly staff and well kept gym, and had great experience working with PT Alex Buck there

Fantastic experience: I've been using this gym for several months, it's always clean and tidy and the equipment is in great shape. The staff are all fantastic and helpful. I have PT sessions with Alex who is brilliant and extremely knowledgable.

Fantastic experience: I’ve been using The Gym on and off for 9 years, predominantly at the Norwich City site. It is always clean with a great range of equipment to choose from and staff on hand to answer questions. I see PT Craig Woolrich who I found through the gym and am so grateful with how supportive and motivating he is, always adjusting exercises to suit my needs and pushing me that bit further than I would myself! I will definitely be keeping my membership here.

Fantastic experience: Great place , manager ,AM,and PT 'S are all nice and friendly...

Fantastic experience: Great gym, Alex is a great PT and knows plenty about nutrition too, couldn’t recommend the place enough

Fantastic experience: Great gym with a large amount of space and a good amount of equipment. Staff are great and very friendly James,Connor and Alex are great fun and excellent motivators.

Fantastic experience: Brill , best gym I have been to and person trainer wow brill name Craig Woolwich

Negative experience: The lack of disinfectant and staff make it a free for all on equipment and bacteria Trust I a sweaty person and the fact I couldn't clean down my equipment left me embarrassed

Fantastic experience: Nice and clean gym, friendly staff. Highly recommend the PT Craig.

Fantastic experience: Amazing space to work out. The Norwich City gym has been the only place I’ve gone for the last seven years, and Craig and the rest of the Gym staff have been the most welcoming, helpful and supportive people. Fully recommend!

Fantastic experience: Been going to this gym for a while and have never had any negative experiences. Staff are very friendly and welcoming and all equipment is kept in good shape. Would recommend to anyone looking for a gym in Norwich.

Fantastic experience: Great gym, brilliant facilities and friendly staff, especially Conor and Alex!

Fantastic experience: Top-tier gym! Facilities are always kept nice and tidy with a large variety of machinery and equipment to utilise for all your workouts. My personal favourite PTs are Conor and Alex; both are always very welcoming and willing to spend time helping you improve your workouts and progression - couldn't ask for better. Keep up the amazing work!

Fantastic experience: Clean and tidy Gym with professional and friendly staff, standouts are Conor and Alex.

Fantastic experience: As a woman I haven't had an weirdness and people keep to themselves haven't met a single bad or rude person yet.

Negative experience: TLDR; personal trainer can steal your money without any repercussions. I began working with the PT Cloe for a month. When I signed up, she required that I pay her the full four sessions (once a week for a month). I was happy with her and I felt we had a good rapport going. When the second month was coming up, I paid early to make sure there weren’t any breaks in my monthly schedule with her. A few days later, I found that I needed to return to the US for a medical emergency. I texted Cloe (thats how we communicate with each other and she responds right away) to let her know and was not sure when I’ll be back. As soon as I sent that message, I did not hear from her once. After a few days I asked her if she received my message but she just ghosted me. I then sent her another text after a few more days for a refund for the month I paid for and she still didn’t respond. I contacted the gym and they claim that the PTs that work for them create their own rates and whatever happens is between the PT and their client. That makes no sense, because Cloe told me she gets paid by the gym as well in order for her to work with them. So she’s representing the company. I don’t understand how they can allow unethical practices to take place. This place has left a bad taste in my mouth and I can never place trust in them again.

Fantastic experience: I’ve been coming to this particular gym for several years as this gym has great staff and is well equipped for my needs. An added bonus is the my personal trainer Craig Woolrich. His attention to detail and hard work ethic has pushed me beyond my own limitations. As a PT you couldn’t ask for more. The gym here has a good atmosphere you will not be disappointed. I’m not

Fantastic experience: Lovely atmosphere, friendly crew, nice equipment, and also brilliant personal trainers. I personally had multiple sessions with Craig, and I can truly see the difference

Fantastic experience: Gym is nicely looked after, full of necessary gym equipment, so everyone will find what they need for training. Been going at this gym about 2.5 years, first started with classes which you can attend free of charge with your membership. And after a year and a half i felt that I needed someone to guide me with my personal fitness goals, that's when i chose Craig as my PT and been going with him since! He changed my relationship with the gym and most importantly with the way i feel about myself!

Fantastic experience: I was dealing with bad knee pain for a long time, However since Ive started training with Craig it got so much better and my legs are so much stronger now, I can finally do whatever sport I want. Definitely recommend

Fantastic experience: I’m really satisfied with this gym. So affordable and the classes are so interesting with a variety of exercises. I couldn’t afford personal training but thankfully I could find nice classes to much my routine weekly. I highly recommend Craig’s and Imogen’s classes as they always make us work hard!

Fantastic experience: Very decent gym with all facilities in place. I've been working out here for almost a week - it's been fantastic to have a gym so close by. Craig Woolroch has been a wonderful personal trainer as well, very motivational and has helped me understand my body and workouts really well. Recommended!

Fantastic experience: Have been a member here for years now and do recommend - it’s a good, clean gym with lots of space. Also started training with Alex Buck in June which has been great. He is a wonderful and knowledgable trainer!

Fantastic experience: I love this gym. Have been going years, it’s always very clean and modern. I have Alex Buck train me who is excellent. He doesn’t just help me with getting stronger / fitter but he also helps me with my posture and back problems, he also gives me tips on how to do this at home. He’s so knowledgeable. I wouldn’t go to anyone else

Fantastic experience: I have been going to this gym for a number of years and the gym setup and equipment is excellent. I would say my main reason for joining this gym is for having private weekly PT sessions with Alex Buck - I highly recommend Alex as a personal trainer. I used to feel so shy and lacked confidence going to the gym feeling self conscious however, with my regular sessions with Alex over all these years I have so much confidence now and he has so much knowledge in what he does. I have been through the nutrition programmes with him and have come so far. I used to detest the thought of trying to eat better but Alex is very inspiring and encouraging. I’ve managed to lose 2 stone over the years and have kept the weight off! I also had a back and knee injury a while back and was reluctant at first to exercise but Alex was able to work with these injuries and help build my strength back to avoid the injuries from coming back from previous back exercise habits. Weekly PT sessions with Alex is now part of my routine and wouldn’t go anywhere else

Fantastic experience: Been using this gym for years, staff are helpful, always clean and tidy! Also recently had a couple of PT sessions and a workout plan from Alex and I couldn’t recommend anyone better!

Fantastic experience: I've trained here for years and would particularly recommend Alex Buck for personal training. He has a wealth of knowledge and is always happy to shape a training program around what I want and need. The gym doesn't have extra facilities like a sauna, pool or any extra frills, but it has everything you need for a comprehensive workout. The location and value for money is spot on.

Fantastic experience: The gym is great, cheap and loads of equipment. I have PT sessions with Cloe at The Gym. Her sessions are the best money I have ever spent. I’ve working with her to alleviate the chronic pain I’ve suffered with for the last 15 years. My pain is so much better, and I can feel myself getting stronger. Everything is achievable even for a novice like me. Cloe is extremely knowledgeable, encouraging and supportive, she pushes me, but she’s flexible so that the workouts keep feeling enjoyable and she adapts depending on how my body responds. Im learning a lot and feel inspired for the first time in a long time.

Fantastic experience: Had a really good session on stretching with Alex buck

Fantastic experience: Cloe is an incredible trainer, I have been with her for 3 years and in that time she has worked with my specific needs of scoliosis and muscle pain, to take me from someone who could barely lift my arms above my head to someone strong, who loves moving my body and lifting weights. Cloe has an impressive amount of technical knowledge which she uses to help teach the how and what, but also the why of the exercises we do. As well as helping you achieve physical goals, she also coaches in a way that motivates, informs, and inspires people to be the best versions of themselves.

Fantastic experience: Cloe is friendly and helped me to find the right workout for me

Fantastic experience: Cloe gave me good advice about my diet

Fantastic experience: Cloe done very good fitness helped me loads

Fantastic experience: Very nice person I would highly recommend

Fantastic experience: Cloe really keeps me motivated to achieve my goals!

Fantastic experience: Cloe showed me how to use the machine correctly.

Fantastic experience: My experience is at the gym group Norwich city is great and everything there that we need to use and also great team of staffs who willing be there to help you. My personal trainer Cloe Wasey is fantastic always make sure I understand what’s going on through use BSL (British sign language)

Fantastic experience: Cloe Wasey is amazing , I feel much healthier physically and mentally and also more motivated after her sessions

Negative experience: I'm posting this review to shed some light on an experience me and a friend had only the 2nd day going to the gym Norwich near Jarrolds. Being someone who has trained for years at a multitude of gym and competed for shows, I wanted to help a friend who had never been to the gym before and wanted help getting in shape and feeling confidence in going to the gym. This can be a very daunting thing for someone who has never been before and the fitness industry knows this feeling very well, yet today we got approached by a staff member who I thought to be the gym manager to ask if I was personal training my friend without consent to do so in their facilities and that 3 members of staff had approached him to report me. I was taken back by the fact that they felt it was okay to do this in the middle of a work out and in front of other members, creating alot of attention being drawn to us which is not helpful to anyone who is not overly confident in the gym environment. I just want to say that I am truly surprised and disappointed in this approach to your members, especially new ones that you do not know on a personal level. I was then advised by who I feel was the gym manager that I need to be careful, that to give advise to a friend on technique would need a license to do so and insurance incase of injury. At what point does a friend need any form of insurance to help a friend at the gym when you have knowledge that you can pass on to them for free and from a place of caring so they do not injure themselves or have an ineffective workout? Hopefully this will shed some light on why this approach is completely inappropriate and I hope you do not ever do this to another member in your gym again. It is not acceptable. I personally now feel very uncomfortable coming to this gym knowing I am being watched by members of staff that are reporting back to a manager.. it's not an experience I ever thought I would encounter in any gym. Spreading knowledge should be promoted, not restricted.

Fantastic experience: Love going to this gym on my days off I feel comfortable everyone's respectful

Positive experience: For a no frills gym, this is a good place to go. Doesn't have the luxuries some gyms have etc. But it does the job for a decent workout. It's bright, spacious and the equipment is decent.

Fantastic experience: Brilliant gym with a variety of equipment and a clean environment. Good accessibility and the PT's are friendly and knowledgeable and can help you with using machines that you may find difficult to use. Been using this gym for almost 2 years and I'd highly recommend Craig Woolrich as a trainer.

Fantastic experience: Maybe I’m biased about the gym group because that’s my regular gym; but I went round a couple of other places before I settled in going here. It is very spacious and they have optimum equipments. It could do with more upbeat equipments tho but I think what is currently obtainable serves the purpose. Also, the PTs here are very friendly and the classes are really great. They keep you working your body and they can tailor the workouts to suit your starting needs and position at the time. Highly recommend!

Positive experience: Good range of equipment and reasonable pricing. Changing areas however are in desperate need of refurbishment.

Fantastic experience: Friendly, informative and approachable! Really makes you feel at ease

Fantastic experience: I've been with this gym from around the time they first opened, and they have been extremely professional and friendly from the very beginning. The gym and equipment itself is always kept in great condition, and the gym is very clean. Above all I think my favourite thing about the gym is the people. I always look forward to Friday evening body conditioning class!

Fantastic experience: Great gym, staff are always super helpful.. good selection of classes.. something for everyone!

Fantastic experience: Been a member of The Gym since it opened. Great team here with all the kit you need. The gym is clean and never too busy.

Positive experience: Hi, Honestly, I was amazed at the gym's advantage over some gyms in terms of space, handling, staff, large number of equipment, etc........... But as for some of the equipment, I'd say it's really out of date. and unusable for . If there was a way to change it that would be very exciting. I say thank you for your request. Reply to Abu Bakr Khairallah

Positive experience: Nice, friendly, quiet and straightforward gym, been here for 2 years without issue. Not pretentious or elitist, easily accessible in the city centre for working people, gives you space to do what you need in peace. Would like more/better quality sanitisation stations.

Fantastic experience: I really enjoy my time at this gym. Classes are all always enjoyable and well organised. There’s always plenty of equipment available. All the staff here are welcoming and friendly; always willing to help out and assist with queries. I would recommend to a friend easily.