
Information about The Pickaquoy Centre
Opening hours
- sunday: 8:45-20h
- monday: 6:30-22h
- tuesday: 6:30-22h
- wednesday: 6:30-22h
- thursday: 6:30-22h
- friday: 6:30-22h
- saturday: 8:45-20h
Our comment from FitFit UK about The Pickaquoy Centre:
The Pickaquoy Centre, located in Kirkwall, United Kingdom, is a vibrant and inclusive sports facility that offers a wide range of activities for fitness and leisure enthusiasts of all ages. With excellent amenities including a clean swimming pool, well-equipped gym, and a friendly cafe, visitors have highlighted its impressive facilities.
Some key features that users love about The Pickaquoy Centre include:
- Variety of Activities: The centre provides numerous options such as swimming, climbing, gymnastics, badminton, and films in its cinema. There are also outdoor sports fields and running tracks available.
- Family Friendly: It caters well to families with plenty of activities for children, including a soft play area and special events.
- Helpful Staff: The staff are consistently praised for their friendliness and willingness to assist guests throughout the facility.
- Clean and Organised: Many visitors comment on the cleanliness and organization of the centre, enhancing their overall experience.
- Accessibility: The centre offers good access for individuals with disabilities, ensuring everyone can enjoy the facilities.
While most feedback is positive, some visitors have expressed concerns about the sauna and health suite, citing issues with availability and waiting times. Additionally, there have been mentions of miscommunication among staff regarding bookings that could be improved upon.
Overall, The Pickaquoy Centre is regarded as a highly valuable asset to the community, perfect for those looking to engage in a variety of sports and leisure activities.
Services, Machines and Guided Classes
The Pickaquoy Centre: Opinions
Fantastic experience: Whether to see wicked for the 10.30am showing. The front of house staff was so pleasant and helpful.
Fantastic experience: Sauna, bagno turco, idromassaggio, piscina, cinema e molte attività. Ottimo centro sportivo.
Positive experience: I am at the centre almost daily
Fantastic experience: Visited today with family.an absolute treat .the pool is very clean and organized.kids loved it
Fantastic experience: Great facilities
Positive experience: Looks like a lovely facility, unfortunately completely unable to use it. Tried to go climbing as a visitor, however inductions only take place in a half hour window once per week. Really bizarre policy but what can you do.
Fantastic experience: Went to swimming pool with kids. Clean and good facilities. Pool has a slide.
Fantastic experience: Decent pitches
Fantastic experience: Went to the home exhibition show. Nice big hall and warm enough to keep people happy
Fantastic experience: Astounding, has a lot in here. Lovely staff, good facilities, friendly.
Fantastic experience: Always something on. Always neat and tidy.
Fantastic experience: Super!
Positive experience: Good facilities, nice cafe. Sauna was on and off for the duration of my stay, which was the reason I was attending. Clean and tidy, polite staff.
Fantastic experience: Tremendous sport facility inc swimming and gym. Also got a great cinema.
Fantastic experience: Ok!
Fantastic experience: Good disability access in cafe
Positive experience: Was a tad cold otherwise fantastic
Fantastic experience: Great place, packed with things like swimming pool, cinema, cafe etc. Loved it
Fantastic experience: Excellent facilities here. Loads of things for the kids to do we spent a good part of the morning in soft play for the kids
Positive experience: Friendly staff and plenty of facilities for a wide variety of sports and leisure.
Fantastic experience: Lovely friendly staff in Cafe
Fantastic experience: Brilliant centre, excellent facilities
Fantastic experience: Great cinema and cafe, good facilities, wheelchair friendly and easily accessible
Fantastic experience: Excellent access for all people with disabilities.
Fantastic experience: excellent in every way, our little boy loves leisure pool
Fantastic experience: Fabulous staff,experienced staff,great place
Positive experience: I have been member of the gym and health suite for 15 months now. Gym is decent but health suite very poor. The steam room has rarely worked and constantly needs rebooting. I have spoken to management and I get apologies but this doesn’t resolve The problem. Having a monthly membership should enable properly to get get good quality for the cost but unfortunately it isn’t so. The sauna has no timer on it which was broken for around 6 weeks ago but a simple replacement hasn’t happened. The pool and health close for 2 weeks in the summer for maintenance but this doesn’t appear To make a difference ?
Fantastic experience: Helpful staff good pools and gym
Fantastic experience: I go to classes here. Always great fun. Instructors and staff very easy going and happy. Recommend to anyone who wants to stay fit into their later years!
Fantastic experience: Memberships available for low income families
Positive experience: VERY slow service at the reception desk and missed the start of the film
Positive experience: Excellent cinema experience and friendly staff.
Positive experience: Great venue for a gig. Fast entrance, hot food van outside. No queueing for the bathrooms. Went to see Skerryvore there. Would of been 5 stars, however card payments were on available on the night so was a cash only bar annoyingly.
Fantastic experience: Used to go to the gym nearly everyday then stopped due to move to Orkney and covid happening…. Started using the Pickaquoy past 2 weeks, I love it! Classes have been great, the gyms are fantastic good selection of machines and weights. The staff are brilliant, very friendly and helpful. Just one thing…. Could we have an app please, the web site is ok but not very intuitive.
Positive experience: Lovely place to go with young children . Staff polite and friendly
Fantastic experience: Brilliant place to have fun with the family
Fantastic experience: We're very lucky to have the Picky...
Fantastic experience: I try to visit Pickaquoy Centre twice a week for over 50's badminton.I am so impressed by the whole setup,the fine reception,the knowledge of how it is so well used and also the feedback I get from the visitors from south.Alway come away feeling contented.Kindest Regards Ronald E.Tait,Stromness..
Positive experience: Staff friendly pretty expensive for people who cant afford their pass
Fantastic experience: Visited for the careers exhibition. The couple of staff that I interacted with were really helpful and friendly, as always.
Fantastic experience: brilliant leisure centre football pitch athletics track and also has a cinema
Fantastic experience: Superb
Fantastic experience: Best place in town if you want to keep your bones warm during lovely Orcardian winters . Especially the health suite.
Fantastic experience: I really like training at Picky, sometimes the ‘teenagers with nothing to do’ can be a little annoying but overall it’s a fit for purpose centre with really helpful staff ◡̈
Fantastic experience: Lovely sports centre, nice cafe.
Fantastic experience: Amazing Leisure centre! Great and friendly staff and really good for everyone!
Positive experience: Brought my little boy to the softplay which was only £3.50. Its good if you want a bite to eat while you let the kids play as it's safely enclosed. I want to say that the food here is extortionately priced and as to bring your own, however, the beef and tomato sausage roll I had was the nicest sausage roll I've ever had and quite frankly I'd get another one (or 2) tomorrow!! The staff I spoke to were all lovely too and were very helpful :)
Fantastic experience: Fabulous facilities
Fantastic experience: Clean, organised with cheerful helpful staff.
Positive experience: Plenty entertainment in there for the kids
Positive experience: Well equipped gym
Fantastic experience: Excellent
Fantastic experience: Excellent facilities for Orkney
Fantastic experience: Friendly staff, COVID safe and excellent Aqua Zumba class
Positive experience: Staff are friendly, and great facilities. The gym space is second to none and it's good to have a booking system so it doesn't get too busy. With regards to covid restrictions: perhaps to much reliance on these for the swimming pool. Not really sure why the kids have to walk past all the fun stuff (kids pool off limits) to get to a tiny square in the main pool where they are fenced in. Also not sure why you can only get into the changing room 10 mins AFTER the session starts (even the first one of the day) and need to get out 15 minutes before it ends. Don't go if you are planning to swim for the hour! All being said, it's super clean and as mentioned staff are friendly and helpful.
Positive experience: Good facilities. Booking is a bit awkward with a mixture of online and in person/on phone.
Fantastic experience: Very good cinema. Comfortable seats and well spaced . ( photo taken when I was first to enter for " Black Widow" film).
Fantastic experience: Great centre, which I feel is underused. Cinema is 3D capable, and watched Black Widow.
Fantastic experience: Cinema was great, good welcoming service as always :)
Hi Nathalie - Thank you for your review and we are pleased that you enjoyed your cinema experience. We hope to see you back again soon.
Fantastic experience: Great to be back at cinama, plenty of room and good film.
Hi Marie - We're glad you enjoyed your trip to the cinema and hope to see you back again soon.
Fantastic experience: Good leisure centre with cinema and cafe. Offers a range of activities such as swimming, climbing, football, squash, badminton, basketball, table tennis, athletics track, gym and fitness classes. Lifts and a pool pod to help people with mobility issues. The staff are friendly and helpful and there is something for everyone.
Hi Sharon - Thank you for your thoughtful review of our facility and services!
Fantastic experience: Picky is a great place
Fantastic experience: Went here, for a swim, whilst staying on the campsite. Had to fill out forms, book a slot and adhere to all restrictions in place but it was worth it, just to get a swim. Something I can't get at home as my local pool, remains closed.
Positive experience: Only there for the covid jab.
Fantastic experience: Top notch venue, great building, fantastic facilities and helpful friendly staff.
Fantastic experience: They are working hard to keep the centre open for us, and it's much appreciated
Fantastic experience: Great octopush session
Fantastic experience: Great fun class, well laid out and clear during Civic restrictions. Good being back in a class
Fantastic experience: I've obviously not been to the Picky Centre since before lockdown and I really miss it. I have a guide dog called Ringo and we were both welcomed into the Picky Centre with open arms by all the staff. I used the swimming pool early in the morning, the cafe at lunch time, occasionally used the gym in the afternoon and used the cinema at night. There is a nice cosy dog bed, a fan and a water bowl at the pool for assistance dogs to use. There's bags of room for your assistance dog in the cafe. You can leave your assistance dogs at the reception desk in the gym where they will be very well looked after, and there is a wheelchair area at the top row of the cinema where you can sit and there is space for your assistance dog to lie down beside you. The staff in all areas are so helpful and friendly. I can't fault any of them at all. From my experience, I'd say that they're fully accessible in all areas. All the above is from my own experiences so if I've missed anything please accept my apologies.
Negative experience: Needing an induction to Boulder having travelled 20 miles the staff need a good talking to
Fantastic experience: Brilliant skills and drills Love the swimming pool
Positive experience: Called at the large Tesco just outside, there are not many places on the island where you can get shopping and facilities like this so it’s worth stopping here.
Positive experience: There is plenty of fun activities to do here, like swimming, squash, and lots more fun things. They have a great selection of things that you can do for a party such as laser tag and then you can book out rooms for having cake and snakes. There is also a gym, dance and yoga room and a cinema (the only problem is they dont always have the newest movies showing until a few weeks after its released)
Fantastic experience: Amazing facility, many activities to enjoy
Hi Marek - Thank you for your review. We are delighted that you enjoy the wide range of activities on offer.
Negative experience: We waited 45 mins for our food to arrive, people who arrived after us were served before, the food looked like it had been thrown on the plate and the kids picky lunch was boring and mostly crisps and pitta bread. I don't think we will be rushing back.
Fantastic experience: This place is so great to get the kids out of the house. A fun kids' play area, a cinema and a cafe...
Hi Ingrid - Thank you for your review. We are glad that you and your kids enjoy the variety of family friendly activities we offer.
Fantastic experience: Excellent centre for all ages and activities. Provide a good selection of exercise classes, swimming activities as well a community cinema - albeit it could be better showing the very new films.. Overall a quality all round sports centre which has proven a massive asset to the community
Hi Linda - Thank you for taking the time to review our facility. We are pleased that you are able to attend the exercise classes and other activities available.
Positive experience: It's fine
Fantastic experience: World class
Fantastic experience: Very good cinema
Negative experience: Very rude and unhelpful staff.
Fantastic experience: Great place to see abba gig
Fantastic experience: Lovely modern building lot of stuff to do in thier staff very helpful
Fantastic experience: In using the pool with a 2 year old while on holiday. Great kids pool, good showers and family Changing cubicles.
Fantastic experience: Great local sports centre with wonderful friendly staff
Thanks for your review Ross and we hope to see you again.
Fantastic experience: Swimming, gym, sports hall, cinema, cafe, outdoor sports field with running track. What's not to like?
Thanks Bob - we are glad that you are enjoying a number of different activities here in the Centre.
Fantastic experience: Was at the cafe with friends. The coffee is always good here and the staff are lovely. Wonderful home bakes!
Hi Anne - Thanks for your review. We are glad you enjoyed your visit to the Picky Cafe and hope to see you again.
Positive experience: Nice fir snacks
Thanks Anne.
Fantastic experience: A good venue.
Thank you Jim.
Fantastic experience: A centre to die for, went to cinema very good also cafeteria nice.
Hi Richard - Thanks for your review. We are so pleased that you enjoyed your experience with us, particularly in The Phoenix Cinema and the cafe.
Fantastic experience: Great facilities and friendly staff
Fantastic experience: Huge gym and swimming pool also has a cinema would highly recommend
Hi Hayleigh, thank you for your review and we are glad you enjoyed the facilities.
Fantastic experience: Great soft play area
Thanks Calum, we hope to see you again.
Fantastic experience: Great venue with pool, cinema and friendly cafe and reception. Best wishes Claire
Hi Claire, thank you for your review. We are glad you enjoyed your visit.
Fantastic experience: Orkney Traditional Dance Association held their 2019 Ceilidh weekend workshops and dances in this wonderful centre.
Thank you for your review Fiona, that was a great weekend.
Negative experience: Miscommunication between staff left us unable to use the health suite even though we had paid for it. Not best pleased
Hi Michael - We apologise for the miscommunication that took place during your visit. Under such circumstances, it is our policy to issue refunds if a customer is unable to use a service that they paid for. We do work hard to avoid situations such as you described but unfortunately miscommunication can take place between departments, particularly during busy periods. We do hope you return and have a more enjoyable experience next time.
Fantastic experience: Great pool
Thank you for your review of the pool Mark and glad you enjoyed it.
Positive experience: Nice atmosphere for a coffee
Thanks Guy, we're glad you enjoyed your visit.
Positive experience: Went to Cinema and ten minutes into film the projector broke down and we got a refund but no apologies it was a waist of travel
Hi Shaun - We are very sorry you experienced these issues. We did unfortunately have to cancel a few cinema screenings last month due to technical issues with our projector, which was overheating due to a faulty fan which has now been replaced. Our staff did endeavour to apologise to everyone at the time this happened, as well as issuing full refunds, so we are very sorry to hear you missed out on an apology at the time. The technical issues have now been resolved and we will make every effort to ensure this doesn't happen in the future.
Fantastic experience: Any form of fitness, you can do it there
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