Inspired Health & Fitness Club Ltd
Information about Inspired Health & Fitness Club Ltd
Opening hours
- sunday: 8h-12h
- monday: 6:30-21h
- tuesday: 6:30-21h
- wednesday: 6:30-21h
- thursday: 6:30-21h
- friday: 6:30-21h
- saturday: 7:30-16h
Our comment from FitFit UK about Inspired Health & Fitness Club Ltd:
Inspired Health & Fitness Club Ltd, located in Cambridge, United Kingdom, is a fantastic choice for fitness enthusiasts looking for a welcoming and well-equipped gym. Users rave about the clean and tidy facilities, extensive range of fitness equipment, and friendly staff. The club frequently acknowledges positive feedback, highlighting that members appreciate the great atmosphere and community feeling.
Many users report that the gym is seldom crowded, making it easy to access machines during off-peak hours. The presence of a restaurant and spa facilities, including a jacuzzi and sauna, adds to the overall appeal, although some members have voiced concerns about their availability and maintenance. The personal training sessions, particularly with trainers like Summer, receive praise for their effectiveness and support in achieving fitness goals.
While the gym excels in providing a comfortable environment and a wide selection of classes, there are some areas for improvement. A few users have mentioned the temperature control in the gym as uncomfortable and suggested the need for more weights training options. Additionally, certain members have encountered administrative challenges regarding membership cancellations and communication with the management.
Overall, Inspired Health & Fitness Club Ltd stands out as a reliable fitness facility that caters to various fitness levels, offering excellent overall value for money in a clean and friendly setting.
Services, Machines and Guided Classes
Inspired Health & Fitness Club Ltd: Opinions
Positive experience: Good enough but an uncomfortably warm temperature
Positive experience: Good parking facilities and close to cafe.
Fantastic experience: Great gym with a wide range of equipment, consistently clean facilities, and friendly staff. 5/5 would recommend to anyone in the area!
Thank you so much for the review Dan! It’s very kind of you
Positive experience: Joined last month and I find it really pleasant to use. All the equipment I need and, in off- peak hours, never busy
Thank you for taking the time to leave us a review Stuart
Positive experience: I enjoy it. Just old git returning to the gym after 30 year absence. Shifting beer gut back up to the chest area and doing so in nice relaxed atmosphere. The beach body takes a little more effort these days.The benefits of retirement I suppose.
Thank you for the review Gary We are glad you are enjoying your time with us.
Fantastic experience: Amazing service and advice from staff, good facilities and never too busy. Always clean and a great range of classes.
Thank you very much for the review Nithin, it’s appreciated
Fantastic experience: Awesome gym with very clean and tidy . Highly recommended. Very special offer for students also
Fantastic experience: Extremely friendly staff, well equipped gym and local to Waterbeach. Perfect set up for me.
Thank you so much for the review Sol, we truly appreciate it
Fantastic experience: Great facility and equipment!
Thank you so much for the 5 stars Ben
Fantastic experience: The gym is well equipped and spacious, with various equipments. Summer as a PT has been exceptional. Her expertise and motivation has helped me move in a positive direction throughout my fitness jourey.
Thank you so much for the review Shilpa We are so glad to hear your PT sessions with Summer are helping with your fitness journey
Fantastic experience: I have been a member of the gym for several years now .The recent refurbishment has made the gym a lot bigger . I have PT sessions with Summer,she explains everything to me and advises me along the way. I love that she pushes me outside of my comfort zone ! I would definitely recommend Summer
Thank you so much for the review Nicola, we truly appreciate it, and it’s great to hear you are enjoying your PT with Summer
Fantastic experience: Really well equipped gym with lots of space and pretty much all the stuff you need for a strength, cardio or cross-training workout!
Thank you so much for the review, it's very kind of you.
Fantastic experience: I've been coming here for the past 16 months and it's done wonders for me. Specifically, because of my personal trainer, Lewis, I stayed motivated in my weight loss journey as I already lost 6st! I will be forever grateful to him and this gym, thank you.
Thank you so much Razvan, this is lovely to read! Keep smashing it!
Fantastic experience: Great gym- good range of equipment, facilities are always clean and staff are lovely. PT with Summer is excellent- really knowledgeable, tailors sessions to fit what you want to achieve and genuinely wants you to succeed. Couldn't ask for a better PT.
Thank you so much for the review Isabelle and great to hear you are doing so well with Summer :-)
Fantastic experience: Great gym, lovely people (especially Summer)
Thank you so much Harriet, we really appreciate it :-)
Fantastic experience: I've been going since April 2023 and loving it. Lots of equipment (cardio, free weights and machines) and it's never crowded. I do personal training with Summer and the results have been awesome - without any changes in diet I lost 5 kg in 3 months, look and feel fitter. You can see how passionate Summer is about fitness and how prepared she is, always adapts to your body and limitations. Recommend both the gym and PT sessions with Summer.
Thank you so much for the review Tatiana, we really appreciate it Great to hear the PT with Summer is going very well too
Fantastic experience: Small and compact but has everything you need for a good workout
Thank you very much for the review Luana
Fantastic experience: Small, friendly gym with a really comfortable atmosphere. The personal trainers are really approachable and do great gym classes.
Thank you very much for the review Kathryn, we really appreciate it
Fantastic experience: Great club - friendly staff and clean environment.
Thank you so much for the review
Fantastic experience: I love this gym - it's well run, clean, has all the equipment you need and is rarely busy! And there is a coffee shop below ☕☕
Thank you for the review Luisa, it’s very kind of you
Fantastic experience: Great gym! Quiet too so always can use machines
Thank you so much for the 5 stars Sophia, it’s very kind if you
Fantastic experience: Rejoined Inspired recently after a spell with an injury. It has been refurbished in my absence, it was very good before, it is now excellent. Very helpful staff too.
Thank you for the great review Peter It’s very kind of you!
Fantastic experience: Great gym, lots of space, clean and well maintained.
Thank you very much for the review It’s very kind of you!
Fantastic experience: Been a member since it opened. Great fitness club!
Thank you so much for the 5 star review
Fantastic experience: Great gym and helpful staff
Thank you for the review Ella
Fantastic experience: Great gym
Thank you very much for leaving us a review
Fantastic experience: Great Experience. Very friendly workers and gym environment. Changing rooms were also very clean. Overall a great environment to spend time in.
Thank you so much for taking the time to write us a review Adam, we appreciate it
Fantastic experience: One of the nicest gyms I have been to, it’s small but has everything you will need for a workout whether you want weights, cardio or classes!
Thank you very much for the 5 star review, we truly appreciate it
Fantastic experience: Great
Thank you for the 5 stars We truly appreciate it!
Fantastic experience: Fantastic service and staff always helpful.
Thank you Matthew, we truly appreciate it
Fantastic experience: Amazing service and advice from staff, good facilities and never too busy. Always clean and a great range of classes.
Thank you for the 5 star review Laura-may, it’s really kind of you!
Fantastic experience: Great gym great equipment
Thank you so much for the 5 stars Richard, it’s very kind of you
Fantastic experience: Staffs are friendly, good environment
Thank you very much for the 5 stars Arthur, we appreciate you taking the time to do this
Fantastic experience: Great layout and location.
Thank you for the review David, we really appreciate it
Positive experience: It's fine. Maximises the space avaliable for the gym. I'd prefer there to be more weights training facilities, but it's not a gym just for me. And as a general gym local to me it does the job
Negative experience: Bought a course for the sunbeds. Been in 3 times since to use them and each time there are no staff at reception just and number to call to get hold of them. Called the number and the phone is at reception ringing with no-one there to answer it. What brilliant staff and customer service
We are sorry for the inconvenience William. We sell a lot of sunbed tokens and have not had any problems before, however it may have been due to short staff on the day that there was not a member of the team on the desk when you arrived. Also, our handsfree telephone did stop working for a few days - but this has now been fixed. Again we are sorry for any inconvenience caused.
Negative experience: Really bad management and poor admin. Takes WEEKS TO CANCLE the membership. Stay away. The membership is handled by a company called Ashbourne. They have no phone number for the members only takes email from the members which takes at least 24 hours to reply. It took me 1 month to cancel the membership. The gym’s admin was so bad too. They had both my name and email wrong which made it impossible for me to find my membership number to cancel the membership. =====Reply to the owner's response===== How can you find my membership when you do not even have correct details? Took me a year and 4 requests (via phone call and in person) to fix my name and both mine and my partner's email addresses which never got fixed till the date we cancelled our membership (I would know, because it took Ashbourne forever to find our details due to your admin mistakes!). Since our memberships are cancelled through Ashbourne, it should not be showing up on your system at all. Your reply just shows how unmangable your admin system is. Also as a final point, you should not be holding our details at all as per GDPR, it is ILLEGAL. So, please do delete them if you could really find our data still there ;)
This is very disappointing to read as I have just checked your profile and it appears you are in a 12 month contract with us still and this has not come to an end of the term. With regards to the timescale of Ashbourne replying to your email, this is a matter you should be taking up with Ashbourne and not leaving us a 1 star review for the gym.
Negative experience: When I did my membership nobody gave me any information about the spa ( especially the sauna ) not be in use anymore, but still asking for the same monthly price.
This is very disappointing, it appears you signed up online and not in the club, therefor know one could tell you we had closed this area. We did not have any mention of Spa on our website when you rejoined.
Fantastic experience: Friendly staff great little gym
Thank you so much for the review Lee
Negative experience: I joined this gym on a three month trial and selected it specifically to use the Jacuzzi. Unfortunately three weeks in to my membership the Jacuzzi broke down and was never fixed during my membership. The owner tried hard to get it fixed but there appeared to be some major problems which caused long delays. Although very disappointing, I guess this cannot be helped, however when I emailed the management team to request my membership be frozen until the Jacuzzi was fixed, I received absolutely no response which is very poor customer service. The front of house team members were very nice and I felt sorry that they had to bear the brunt of lots of re-occuring complaints that seem to never get resolved. There also seemed to be a high turnover of staff which probably relates to the poor management of the place. Generally the place is friendly and welcoming and the members were very pleasant. If you are planning to use the spa facilities, sadly, I would not recommend this gym. But if you want a basic space to workout then it is adequate.
This is disappointing to read. We Wish you would have spoken to us directly about this as we think we could have addressed your points very easily, rather than suggesting ‘poor management’ from individuals who have worked extremely hard battling to keep a small family run business operating during incredibly challenging times. We have no records of receiving any emails from you at the club about freezing a membership and so would be keen to find out which address you have been sending these to. With regards to high turn over of staff, we are a little confused by this. We have a member of staff leaving due to moving away from the area and have recently opened up multiple new positions within the club a on part and full time basis, so there are some new faces and perhaps why you’ve assumed a high turn over of staff? You’re correct we have suffered an issue with the jacuzzi. This has been out of our hands, as you will see on the regular updates through our app about this. We are hoping these should be resolved in the very near future. We are happy to sit down face to face over a coffee and chat through the full details of what is at fault and the extensive measures we have taken to resolve it, or any other matter raised in your review if you would like? Once again, we’re disappointed to see you’ve decided to leave a review suggesting bad management, without addressing the points in your review, with us directly first. Please can I suggest contacting us via the form on our website in future to ensure your emails get through to us directly.
Negative experience: The club is nice but I've been trying to unsubscribe due to starting a new job and I've been paying for 6 months after requesting to stop. I asked specifically before joining if I could stop and the answer was yes. this is unexpectable and utterly disrespectful
Positive experience: Positives for her are the staff in this place are very welcoming, the place is quite clean overall and when something breaks they usually have it fixed pretty quickly. The equipment is in great shape, there's a very friendly atmosphere in there and there's lots of parking(after 5 on weekdays). I think it's good value for money too. Negatives for me is there's not too much equipment, only one bench press, no squat rack (just a smiths one and a leg press), no machine for calves, no free weight lat pull down (for adjustable grips). Id count these as necessary gym items. I think if they relaid it slightly they might get more in there but they are short on space. I've come from a body building gym to here so if you're looking for that kind of gym it may be lacking but if you're looking for a fitness gym this is perfect. Other slight grievances would be the jacuzzi could be hotter and opening hours being poor on weekends. They close at 4 on Saturdays and 12 on Sundays. Overall I'd recommend this gym.
Fantastic experience: Great gym, so clean and friendly staff
Thank you so much for the review Jackie
Fantastic experience: Top notch facility, and very reasonably priced for what you get
Thank you so much for the review, we really appreciate it :-)
Fantastic experience: Evolve is fantastic
Positive experience: Friendly staff. Generally quiet. All the basic equipment you need in the gym.
Thank you for the review Francis
Fantastic experience: A great gym. Equipment and weights are generally in very good condition. The spa room is superb and has dimmed mood lighting and a sill with LED candles. You can also get a massage here.
Thank you so much for the review Christie, we are really grateful
Fantastic experience: A wonderful place with courteous staff and excellent services
Thank you so much for the 5 stars Nadim, it’s very kind of you
Negative experience: I have been a member since October last year.The programs they do for you are very generic. I would have thought with covid 19 you would see a member of staff wiping machines/equipment down more regularly. As not all members are doing this at present after use. There has also been a few members coughing while at the gym, this may be nothing but this was one of the symptoms for covid 19.This does not make me feel comfortable going to the gym.
We're disappointed you didn't raise these issues with us within the club rather than leaving us a review online as, although we can't stop people from coughing (something our team can't say they have noticed an increase in, since the pandemic), we would have liked to have been given the opportunity to improve your fitness programme for you. We have not had any complaints about our bespoke fitness programme's in the past. For reassurance purposes, we would like to point out that we take our COVID measures very seriously, and have even had routine inspections from council representatives who were very pleased with the measures we have in place. Our team also ensure they remind members to wipe down machines if they spot them not doing so, but unfortunately can not shadow every member to make sure they are doing this. However, our team are routinely wiping down the machines and we have even employed an additional cleaner upon re-opening, to try and help assist with this further.
Positive experience: Great place. Friendly staff, good quality facilities.
Thank you Andy, we appreciate it.
Fantastic experience: Staff are friendly and helpful. I am only annoyed that the Government rules require this facility to be closed. Risk of infection is very low. And benefit of exercise to physical and mental well-being is high.
Couldn’t have put it better ourselves Les Thank you so much for the 5 stars, it means a lot to us!
Fantastic experience: Amazing facilities, so nice and clean, 100% recommend !!
Thank you for the kind words Lauren, it means a lot to us
Fantastic experience: Great friendly team. Clean and always a great vibe with nice music.
Thank you for the lovely review Shamima, we really appreciate it
Fantastic experience: This is the right gym for me. I was met by friendly staff and given a tour. Good choice of classes and the quantity of equipment, cleanliness all tickled the right boxes. It made my decision to join so easy. I love being back in the gym.
Thank you so much for the lovely review Swati, we really appreciate you taking the time to write this review :-)
Fantastic experience: Have been to oudoor circuits class of 45 minutes, which has been fun,the instructor Jay makes great effort to involve all in class and nothing too complicated and only £5 which is reasonable. In the Evoke bar afterwards enjoyed a couple of drinks,which were brought to the table by Beatrice,who provided very good service,the bar forms part of the complex and has indoor and outdoor seating and serves alcoholic drinks,coffees,teas,and snacks,all reasonably priced.
Thank you so much for the lovely review. We really appreciate it and it’s very nice of you to take the time to write this out for us
Fantastic experience: This is a great gym with helpful staff. It's clean, not too busy, and it feels safe. Its good for all fitness levels.
Thank you for the 5 Stars Sarah, it’s really kind of you
Fantastic experience: Nice gym, well maintained equipment, great prices at the on-site bar... the main selling point for us though is the staff - they remembered our names from our first visit and are always keen to help and advise with anything they can.
Thank you so much for the kind words Rebecca, we really appreciate it
Negative experience: Okay for most part. Quite small and not much equipment. Miserable man at the front desk, they don't allow one off sessions and insist upon membership.
We are sorry if you felt this way Edward. I must admit I am shocked to hear this as we pride ourselves on excellent customer service and we will look in to this. We are currently not offering day passes due to COVID and having reduced numbers in the club means our members take priority.
Fantastic experience: Fantastic gym with clean and fresh facilities and lovely staff! We love that this gym has a spa and cafe/bar for everyone to relax and enjoy too! Would highly recommend signing up!
Thank you so much for the lovely review Becca. We really appreciate it
Fantastic experience: Great gym and excellent staff!! Superb!
Thank you for the kind review Chris, it means a lot
Positive experience: Nice facilities, well maintained - although the showers are rubbish as you can't adjust the temperature or flow.
Positive experience: All the machines and equipment I need for a routine set by a physio a long time ago to keep my back strong. Except a long foam roller, that would be nice, but they have short ones. Friendly staff, never overcrowded (no queuing for weights machines, treadmills etc). Also got a steam room, & bodystat machine for body composition, but there is a charge to use it unlike places with bodytrax machines
Hi Mark, many thanks for the review.
Fantastic experience: A massive thank you to Andy for being such a great help, much appreciated!! Has helped me massively in the gym and has been a great help to me and my friends because of Andy he has motivated us to keep coming back and we will keep coming until he’s gone.
Fantastic experience: Lovely facilities and friendly staff :)
Fantastic experience: I really like that Gym, great staff and great Spa
Fantastic experience: Go regular to inspired. Staff are all friendly, as are the gym users. Equipment well kept. Health spa facilities excellent too. Recommended.
Fantastic experience: Brilliant staff and services
Fantastic experience: Been a member since opening in 2018. Great gym for the village open to all abilities. Helpful trainers and friendly folks around.
Fantastic experience: excellent customer service and prices. Good gym equipment. They could do with a few more options but otherwise always a nice experience
Positive experience: Top quality gym with a really good layout.
Fantastic experience: Excellent facilities and lovely, professional staff always ready to help. All equipment available for all levels and a great nosey window to watch out from whilst on the treadies!!!
Fantastic experience: Lovely gym! Great classes and in a perfect location for me
Fantastic experience: Great gym in Waterbeach. Just finished a trial day here. All the equipment is brand new and the gym doesn’t get too busy (for now!) All the staff are very friendly, and I particularly enjoyed the spa - jacuzzi, sauna and steam room. It’s in such a handy location for me, being within a mile of my house. I will be coming back here again!
Fantastic experience: Whilst I'm not by any means a massive gym goer, I have been a member at a couple in the past and I have to say, I'm very impressed with Inspired. Given the gym is part of a newly built complex, the space and the equipment are the latest and greatest, but also immaculately clean! The gym fortunately is not crazy busy, and it has a nice atmosphere. I can always seem to find an available bench for workouts. All of the staff I've had the pleasure of encountering are friendly, welcoming and helpful. The Waterbeach location is the best part for me, as my business is based about 300ft away in the adjacent offices. I'm taking full advantage of having a great gym on site, and a few of our staff are too! If you're looking for a new gym, or one closer to home - check these guys out!
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