3-1-5 Health Club

Negative experience: The main issue with the gym is that hardly anyone unracks the equipment when they have finished using it. I was there on Saturday and both racks, the smith machine, every bench was loaded up. There was one machine in the whole place that wasnt loaded up. This is an issue and there are never any staff on the gym floor to make sure that members are sticking to basic gym etiquette. This isn't a rare occurrence, it's every time I go in. It isn't fair and it's particularly annoying for people with specific injuries and mobility issues who may not be able to unload a machine. I've been a member for a few years but it's starting to annoy me enough to consider changing to a different gym.

Fantastic experience: Best gym in the area. Nice staff. Good facilities

Fantastic experience: It's an excellent gym. The only tricky thing about it is that you will need to have the means to easily commute to it. Will surely be renewing my subscription.

Negative experience: I was a member of the gym for 12 months, within this time the gym stood out to be heavily focused on classes and not so much the free weight/weight lifting area. Equipment is dated and poor quality. Gym area is very messy and doesn’t get managed very well, you’re lucky if you can find a matching dumbbell set together! The weights area is by far the busiest area but this maybe due to the size of the area, very restricted and equipment close together. The gym ‘boast’ the electronic ‘3-1-5 machines’ which are very poor in quality and take up way to much space, the same piece of equipment can be found in four different places even though this electronic equipment is hardly used due to the lack of effectiveness. The memberships aren’t very flexiable for members, the most expensive being £85 a month and the cheapest being £65 a month, which for the quality of the gym is crazy! Especially if you only use the gym (weight & cardio area) these prices don’t reflect the gym you are getting, if a (gym only) membership was available at a lower price it would more appealing. I would not recommend this gym, but you don’t have much choice in the Lancaster area. It’s very commercial, but at premium prices.

Fantastic experience: I used this gym a couple of times while staying nearby. I thought overall it was excellent, well equipped, very clean and both regular members and staff were friendly and helpful. My only gripe was the sauna in the men's changing room was way too cool at 60 degrees and more like 85 would be better, having lived in Finland, I know a bit about sauna temperatures! If I'm in the area again, I would use this gym without hesitation, it's great.

Fantastic experience: Really inclusive, so much equipment and classes for working hard and well being. 315 team are brilliant and super helpful.

Fantastic experience: Being at 3-1-5 is a breath of fresh air. There is so much choice and equipment to choose from. I have felt very welcome since the first introduction and the staff are wonderful. The class teachers are also fantastic, i couldn't ask for a better gym to join. More than a 5* from me

Fantastic experience: Love love LOVE 315, all the staff , the cafe & classes …reformer classes WOW these are a must I did my first sweat class ever this morning with Laura and she was fantastic! I’ll be going again and an again!! what a way to kick my 30th off , thanks Laura & 315 xxx

Fantastic experience: Really top notch. Got everything you could wish for. Friendly and helpful staff. Constantly reinvesting in the facilities so it stays top notch.

Fantastic experience: Best gym I have ever joined

Fantastic experience: The first gym I’ve been too that take adaptive exercise to a new level. All PT confident with adapting any session to meet the needs of my disABILITY and push me to do more. Maddy, Casey, Alex and Sandie look at everything with an open mind and adapt as needed. Even the classes will be adapted as needed perfect to have the inclusivity and join I highly recommend any person with any ability to join this gym and benefit from a professional, confident and amazing team Thank you

Fantastic experience: A gym with a variety of equipment to cater for every taste. The x Force machines are great, and are helping me rehabilitate after a physical setback. It does have everything you can think of that you'd need in a gym.

Fantastic experience: Amazing place, you got everything you need in one place.

Positive experience: Love the ample space and they have lots of equipment so even when its busy you will always find what you need. My only real gripe is that there are so many kids everywhere now. The changing room feels like a creche, and lots of kids in the gym area as well. Its very odd and quite stressful when I come to the gym to unwind! Wont bother everyone of course.

Positive experience: Took my youngest grandson for his swimming lesson..... really friendly staff , clean and tidy changing rooms and wonderful children's pool .

Fantastic experience: Best commercial gym in the area, great facilities and friendly atmosphere. Plenty to do and definitrly a great place to visit for your fitness lifestyle

Fantastic experience: Brilliant gym.

Fantastic experience: Aquanatal classes are fantastic and open to non members

Fantastic experience: Visited with my grandaughter who is 10months old lovli warm session

Fantastic experience: Amazing place. Staff lovely. They are keen to help evert time you visit

Positive experience: Member for 4+ years. I have upgraded my score from a 2 to a 4 . reason being for the free weights area maintenance has improved. NEW DUMBELLS and morecambe football club no longer seem to be there / take over. Could do with more weight plates though.

Fantastic experience: Great gym, friendly staff.

Fantastic experience: Great day to renew membership

Fantastic experience: Great refurb, Oli and staff are very welcoming

Fantastic experience: Well run gym with excellent facilities and brilliant staff. This is just how a gym should be.

Fantastic experience: Great place, lots of activities

Negative experience: Can you please fix the air con! It's been broken for longer than I can remember. It's impossible to work out in this heat!

Positive experience: Good equipment and large space. Lovely staff. Music is too loud (can still hear it with earphones on high volume) and most of the time is rubbish. Not the friendliest gym I've been a member of.

Fantastic experience: Excellent gym and great staff.

Fantastic experience: Amazing club full of great people and awesome staff! Joint for 3 years whilst at uni and they supported me through my goals and various ailments. Special mention to Ben & Lee who go above and beyond to share their knowledge and expertise building you forwards. Members are also great everyone very friendly and there’s no judgy people to make you feel uncomfortable! Great job 315 you will be missed!

Fantastic experience: Amazing facility So many classes to choose from

Fantastic experience: Great facilities

Fantastic experience: Great place to get fit and keep fit. I'm 76 and feel better than I've felt for years. You're never too old to start getting fitter. Lots of different things to do too so no need to get bored. It's a fun place to be and lots of great people to help you if you want.

Negative experience: Good gym with excellent weight equipment but let’s itself down with old cardio machines, and lack of simple things like swimwear spinner.

Negative experience: Watch out for the parking! They say free parking on their website but if you stay a second longer than three hours (perfectly doable if you go for a good cardio & gym session and a swim) then you get a £100 parking ticket. Other than that the gym is OK - staff are friendly but equipment is dated and rickety. Went on a cross-trainer that kept switching off randomly - tried the next one and the same problem occurred, probably because their batteries are worn out because they're so old. One of the cable machines was broken quite dangerously - a cable had come loose and snagged in the machinery. One of the bench press benches was very wobbly. Not too bad for the price in theory but upgrade the equipment and have a better system for people who want to stay longer than three hours and it would be really good.

Negative experience: Impossible to unsubscribe from their emails and texts despite numerous attempts after joining for a few months then leaving.

Fantastic experience: Friendly and welcoming

Fantastic experience: I usually hate gyms due to me been large and feeling judged but here u are made to feel as a normal person just trying to better yourself like everyone else the staff are very friendly and are always there to help in any way needed ... highly recommended to anyone wanting to either better their health, fitness or just love going to a gym x

Fantastic experience: Wow.... A breathe of fresh air when it comes to gyms/fitness/well being venues. Very welcoming with proper induction and full body scan, so you can see progress, and not just in the mirror. Lots of equipment including innovative 3-1-5 X Force machines giving you the "Double the workout in half the time". Great pool, steam rooms, sauna's and hydrotherapy facilities too.

Fantastic experience: I would just like to say how lovely your staff are in particular Julie Buller who was on reception this morning when I came for the first time. She could see how anxious and shy I was feeling and she took the time to show me round and reassure me. Amazing member of your staff and a huge asset to you! Thankyou julie!

Positive experience: Great place to work out. Loads of first rate equipment and gear. I personally,find the jaquzzi a bit too hot...which I know sounds mad...otherwise it would be 5 stars all the way !

Fantastic experience: What a surprise, its very good and buzzing but not packed due to its size yep we loved it

Fantastic experience: Nothing to dislike

Negative experience: Very white place. They seem to live in the dark ages. They should add to their job adverts: Only white citizens could apply! Welcome to the UK.

Fantastic experience: Fantastic Gym, and particularly good service from Ollie! Super knowledgable within the gym, a friendly attitude, and he made the signing up process as easy as it could be. Thank you Ollie

Fantastic experience: Popped in for a swim when passing by. Great customer service, loved the pool and facilities!

Fantastic experience: Amazing facilities but still keeps that personal touch staff are very helpful and friendly,

Fantastic experience: Best gym by far. Every class iv been I always find the kind and understanding that we are not all the same some can work harder and some work slower. From the second you walk through the door you are made to feel like you are old friends..

Fantastic experience: Favourite health club I've ever been to! All the staff are SO friendly and welcoming, especially Iwa and Hannah :-) . Love the Hydrotherapy pool, after a serious back injury lasting 3mths, I started going to 315 Hydro and recovered in weeks. Also large pool separated into lanes so no swiing around people! The Gym is really calm and so much equipment it never feels cramped. Sandie my fave PT is exceptional re Body and back advice. Physiotherapy, hair salon, beauty salon, cafe, lounge area to work on laptop, state of the art changing rooms, hairdryers, straighteners - it's such a nice place to visit.

Fantastic experience: Fantastic gym with many weight training machine and free weights Section. The x force machines are great for training. There are 3 pools also steam rooms and saunas

Positive experience: Great gym setup but the pool area would really benefit from a deep clean as it a bit grubby.

Fantastic experience: Nice place but faulty/not working equipment does not get fixed even when numerous staff told over 10+weeks and defect form filled in at reception desk

Positive experience: Big gym with three pools. One full size and cool, one warm for exercise and lessons. The third has water jets and bubbles. Four saunas and two steam rooms. Book classes online. Prices seem to be rising. No off-peak rate, which would make it attractive to retired people.

Fantastic experience: Great gym, especially for Fika Hair!

Positive experience: Pretty good gym. I Pearson can't get on with the X-foce machine. It's like there trying to reinvent the wheel. Would be alot better if they had some standard cables machines.

Fantastic experience: Very nice and quality machines plenty space and friendly staff.

Fantastic experience: To many sweating people. Disabled shower is great. Come and join me

Fantastic experience: My happy place. Great gym, classes and fantastic caring trainers. I'm on my fitness journey and the first time it's worked for me.. Tried every diet, gym (to be fair most have closed now). If your mentally ready and struggled with your weight this could be the place for you. Everyone starts at different fitness levels and weights... Mines massively improved.

Fantastic experience: 3-1-5 Health club is a good place for Lancaster and neighbour community to exercise, and use vast facility with friendly staff and instructors. The place provides good hygiene standards

Fantastic experience: Best equipped gym I have ever been too. Staff very helpful. Steam, sauna and pool first class. Great value for money. Well done 315

Fantastic experience: Excellent classes

Negative experience: The staff should be much clear’er with what the prices are! Quoted price yesterday to join, turned up today with my gym kit ready to join, and been asked to pay more today! Fuming! Finance manager was not willing to honour the prices quoted yesterday!

Positive experience: We went to stingrays swimming lesson with our 4 year old granddaughter. It is well organised in small groups and looks great fun. The downside is that the cafe has nothing for vegans.

Fantastic experience: I went for a tour of the facilities and was allowed try them out afterwards so I went for a swim. I have to say that the place is REALLY nice and will definitely join when I relocate to Lancaster. The only thing I “noticed”, which I thought could be better was there were missing backstroke flags on the one side of the pool (temporary I’m sure) and they could do with proper lane guides to break up the chop in the water. The floaters on ropes used as lane guides are ineffective for that. Saying all that I’d still definitely join!!

Positive experience: Good the bathrooms are a bit untidy but ather wise very good

Fantastic experience: Great gym and the staff are really good especially the swimming instructors, been going to a lot of classes that you can book with your membership well worth booking on to help you get the most of the gym.

Fantastic experience: Excellent Would join in a heartbeat if I lived local

Fantastic experience: Great experience and friendly helpful staff.

Negative experience: Expensive.

Fantastic experience: Used the health club for swim video analysis done by active blu. Facilities looked fantastic and if I lived there I would me a member.

Fantastic experience: Went for a class on open day. Staff and instructors (Drew, Johnny and Lee) amazing guys Thanks

Fantastic experience: Amazing gym with a wide array of equipment, just wish that it could be a bit closer.

Fantastic experience: Brilliant gym, brilliant people. Especially enjoyed watching my son in his swimming lessons with Sophie.

Negative experience: My husband and I really like the staff and facilities at 3-1-5, but sadly can only give two stars. The hydrotherapy pool is not monitored, there are constantly people on their phones taking pictures of the pool area and people in it. There always seems to be men in the hydro pool in their workout shorts or just boxers. Today there was a group of 6 teenagers literally having boxing matches in the small steam room. We have both complained about these problems. And were asked to put these concerns in an email, which we did. Sadly we got no response and the concerns seem to be getting worse.

Positive experience: Love this place. Always very welcoming ink cane for drinks but everytime we've visited the Cotswolds we've always made a point of coming here. With out spotty dog Jenson. Stunning place . We will be visiting again next year . X

Fantastic experience: Lydia was amazing x

Fantastic experience: Really good gym

Fantastic experience: Excellent first time in in a long time excellent PT with Louise on x-force. In terms of socially distancing can't fault hand sanitisers as you go and dotted a round the club plenty of anti bac wipes to use on the machines. An plenty of space between machines etc.

Fantastic experience: Love the place , lost without it , happy its back open

Negative experience: Poor policing of the staff,and lack of good judgement on certain issues.... I wouldn't recommend

Fantastic experience: Excellent gym, very clean and equipment is top notch.

Negative experience: Update:- left this gym after membership renewal was £150 above what I originally paid. Also 2 new members I had referred were paying £370 & £400 for the same 12 month membership. Alot of people have left due to it being so busy most equipment is taken up. Great place to train, plenty of equipment. Previously a member at DW for 12 years and this place beats it hands down

Negative experience: After my first year at 315 my renewal membership price went up over 30% when inflation is at 0.7%. How are pensioners able to afford such an increase!?

Fantastic experience: Really excellent gym. Classes are great and the trainers are really knowledgeable and motivating. Couldn't recommend them enough!

Fantastic experience: Great as always!

Fantastic experience: Very pleased with the way it is run

Fantastic experience: Great gym ,very well organized re Covid regs.Thanks to all staff.

Fantastic experience: Just joined this gym over the past few weeks.. First impressions are great,nice clean well equipped gym.. Looking forward to my next visit

Fantastic experience: Love 315 the gym cafe and pool are kept clean and tidy staff always helpful and cleaning away. Food is delicious coffee is fab. Most of all love the scuba lessons and team

Fantastic experience: Great gym and well equipped, and swimming pool.

Fantastic experience: World class facilities

Fantastic experience: Very precise on instruction of where to go and what to do when in the swimming pool for the covid restrictions and the online ordering app for the cafe was relatively straight forward to use also.

Fantastic experience: Professional and friendly staff. Fantastic equipment. Great variety of classes. Superb pool, saunas and steam room. Lovely cafe. Even has a beauty salon and hairdressers! Hands down the best gym I've ever been too. I love this place and the people who work and play here

Fantastic experience: Amazing health club, came on the 15th for the running event, friendly and helpful staff

Fantastic experience: Wilk Morbey Best PT On Earth

Positive experience: The unheated pool can be breathtaking during the Winter.

Positive experience: Moźna się fantastycznie odprężyć na basenach i w saunie. Wychodzisz w pełni zrelaksowany

Negative experience: No disabled mixed changing room. As at the moment can only be offered accessible toilet for changing

Fantastic experience: Friendly well equipped gym.

Fantastic experience: Very nice and welcoming. Facilities are great